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Head of policy jobs in United Kingdom

Hosco
Operations Manager
1 day ago
Full-time
London
Job Title: Operations Manager Purpose: The Operations Manager is responsible for overseeing the day-to-day operations of the aparthotel to ensure exceptional guest experiences, operational efficiency and adherence to brand standards. This role involves managing multiple departments, optimising processes, and driving profitability while maintaining high levels of service quality. Responsible to: Cluster General Manager Location: Locke London Tower Bridge Property based working 40 hours per week, 5 days over 7, reflecting business needs covering evenings and weekends where required. KEY RESPONSIBILITIES 1. Operational Management • Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments., • Ensure compliance with health, safety, and legal regulations., • Monitor daily operations to maintain smooth functioning and resolve issues promptly. 2. Guest Experience • Maintain high standards of customer service and guest satisfaction., • Handle guest complaints and feedback professionally, ensuring timely resolution., • Implement initiatives to enhance guest loyalty and repeat business. 3. Financial & Revenue Management • Assist in budgeting, forecasting, and cost control measures., • Monitor departmental expenses and implement strategies to maximize profitability., • Assist General Manager to optimise occupancy and ADR (Average Daily Rate). 4. Staff Leadership & Development • Recruit, train, and mentor department heads and team, • Conduct performance reviews and implement development plans., • Foster a positive work culture and ensure compliance with HR policies. 5. Quality & Brand Standards • Ensure all departments adhere to brand standards and operational SOPs., • Conduct regular audits and inspections to maintain quality and consistency., • Drive continuous improvement initiatives. 6. Strategic Planning • Contribute to long-term operational strategies aligned with business goals., • Identify opportunities for innovation and efficiency improvements., • Support sustainability and corporate social responsibility initiatives., • Skills & Competencies, • Strong leadership and people management skills., • Excellent communication and problem-solving abilities., • Financial acumen and understanding of hotel revenue streams., • Knowledge of PMS , POS and operational software., • Ability to work under pressure and adapt to changing priorities., • Qualifications, • Bachelor’s degree in Hospitality Management or related field (preferred)., • Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role., • Proven track record in managing multi-department operations including F&B
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First Restaurant Group
Supervisor
3 days ago
£13–£14.5 hourly
Full-time
London
Supervisor Wanted – Join Our Team! We are currently seeking a motivated and experienced Supervisor to lead our team and ensure smooth day-to-day operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys supporting both staff and customers. Key Responsibilities: • Oversee daily operations and ensure high standards are maintained, • Supervise, support, and motivate team members, • Handle customer inquiries and resolve issues professionally, • Assist with staff scheduling, training, and performance management, • Ensure compliance with company policies and safety regulations Requirements: • Previous supervisory or leadership experience preferred, • Strong communication and organisational skills, • Ability to work under pressure and make effective decisions, • A positive attitude with a hands-on approach What We Offer: • Competitive pay, • Opportunities for career progression, • Supportive and dynamic work environment If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you!
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Hosco
Front of House Supervisor
2 days ago
Full-time
London
Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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Caffe Concerto
Head Chef
4 days ago
£46000–£48000 yearly
Full-time
London
Caffe Concerto is seeking potential Head Chefs for the restaurants located at Central London, who will be directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training employees about methods of cooking, preparation, plate presentation and cost control. Job Description : § Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portion, cooking and serving standards. § Make employment and termination decisions including interviewing, hiring, evaluating and disciplining kitchen employees. § Fill in where needed to ensure customer service standards and efficient operations. § Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. § Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s maintenance programs. § Work with restaurant managers to plan and price menu items. Establish portion sizes and prepare standards recipe cards for all new menu items. § Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries arc performed in accordance with the restaurant's receiving policies and procedures § Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures. § Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. § Schedule kitchen staff as required by anticipated business activity while ensuring that all positions are staffed when and as needed and staff cost objectives are met. § Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. § Oversee the training of kitchen personnel in safe operation of all kitchen equipment and utensils. § Responsible for training kitchen personnel in cleanliness and sanitation practices. § Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, and other equipment and food storage areas. § Check and maintain proper food holding and refrigeration temperature control points. § Provide safety training in first aid, lifting and carrying objects and handling hazardous materials. Qualifications: § A minimum or 5 years of experience in varied kitchen positions including food preparation, cooking, fry cook and expediter. § At least 6 months experience in a similar capacity. § Must be able to communicate clearly with managers, kitchen and floor personnel and customers. § Be able to reach, bend, stoop and frequently lift up to 50 pounds. § Be able to work in a standing position for long periods of time (up to 9 hours). JOB RESPONSIBILITIES § Each branch of Caffe Concerto has a General Manager and two Assistant Managers and a Head Chef § Head Chef generally are responsible in a way for assisting the head office with all of the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training. § The Head Chef is responsible for all food preparation activities, including running kitchen operations, planning menus, and maintaining quality standards for food service. § Head Chefs estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. They plan for routine services or deliveries, such as linen services or the heavy cleaning of floor or kitchen equipment, to occur during slow times or when the dining room is closed § Head Chef interview, hire, train, and, when necessary, fire employees with the operational manager’s permission. Retaining good employees is a major challenge. § Head Chef direct the cleaning of the kitchen areas and the washing of tableware, kitchen utensils, and equipment to comply with company and government sanitation standards. § Head Chefs schedule work hours, making sure that enough workers are present to cover each shift. If employees are unable to work, managers may have to call in alternates to cover for them or fill in themselves when needed. Managers have to keep the Timetable within budget without affecting the performance of the business. § Head Chefs may recruit employees by contacting agencies numbers can be found in managers contact list, or by reviewing CVs of applicant who drop these CVs at the branch. Managers oversee the training of new employees and explain the establishment’s policies and practices. Make sure that all staff has signed the health and safety forms. § Head Chefs must be good communicators. They need to speak well, often in several languages, with a diverse clientele and staff. They must motivate employees to work as a team, to ensure that food and service meet appropriate standards. Managers also must ensure that written supply orders are clear and unambiguous. § Head Chefs also monitor the actions of their employees and patrons on a continual basis to ensure the personal safety of everyone. They make sure that health and safety standards and local liquor regulations are obeyed. § Finally, head chefs are responsible for locking up the establishment, checking that ovens, grills, and lights are off, and switching on alarm systems Package : § Salary 46,000 to 48,000 Including Service Charge § Job Type Full Time, permanent. § Free staff Food § Staff Discounts on food & drinks § Training courses § Pension Scheme § Paid Holidays
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Vardo Chelsea
Sous Chef
5 days ago
£18.92 hourly
Full-time
London
Sous Chef Salary – Up to £18.92 per hour depending on experience, PLUS BONUS At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Sous Chef who knows how to support & inspire a team, and who's passionate about cuisine and wants to share that passion with their team & guests. We would love to hear from you if you’re up for a new venture and a fresh start. It’s an exciting time to join us as we’re looking forward to expanding in the coming years, with new openings on the horizon. To say thanks for choosing us, we also offer our Sous Chef and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Bike to work scheme, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • You’ll be serving up our ‘well-travelled’ food, which is inspired by flavours from our founders’ native New Zealand, as well as their global travels., • Support the restaurant team with our ‘Caravan of Love’ customer experience, • You will work with your Head Chef to nurture and develop your team leading them from the front in every service., • You will be open to learning in order to develop your knowledge and skills and you’ll take ownership of your role and your kitchen., • We work with Fourth, FnB and Harri so it would be great if you have experience with these systems, although we can always show you the ropes if you haven’t. Caravan Values We live by 4 core values. We expect our Sous Chef and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.
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Wandsworth Town Station
5 Star Hotel Security Officer
8 days ago
£14.32 hourly
Full-time
London
Job Title: 5 Star Hotel Security Officer Hours: We are seeking 2 x officers (1 x Day & 1 x Night) 8:00-20:00 4 on 4 off 20:00-08:00 4 on 4 off Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security / Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.
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Kaspas
Brunch cafe Manager
10 days ago
£32000–£38000 yearly
Full-time
Norbury, London
We are seeking a dynamic and dedicated individual capable of managing the daily operations of a cafe and brunch establishment. The ideal candidate will demonstrate strong leadership and excellent customer service skills. You will be responsible for ensuring all food and hygiene regulations are adhered to meticulously and maintaining high standards across the board. Key Responsibilities: • Organize and schedule staff shifts efficiently., • Provide exceptional customer service and drive sales through effective upselling techniques., • Lead by example, setting the standard for other staff members., • Collaborate on new business initiatives and menu updates., • Manage relationships with food and drink suppliers., • Conduct weekly stock checks and place orders as needed., • Ensure compliance with company policies regarding cash, equipment, and property., • Oversee cleaning operations to maintain a safe and hygienic working environment., • Train staff to uphold company standards., • Work closely with management to develop strategies for increasing sales. Position Details: • Job Type: Full-time, • Salary: £36.000 plus bonus
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Burrito Kitchen (Ensalada)
Kitchen Supervisor
11 days ago
£13.21–£14.71 hourly
Full-time
Monument, City of London
Opportunity to become a Team Leader / Supervisor! B Kitchen is a fast growing company that works in partnership with Tesco supermarkets. We are looking for people who can work as part of a team helping bake all our pastries, prepare our salad bar products, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards. We offer full time contract with mostly Monday to Friday shifts starting at 6am. Weekend availability will sometimes be needed. You might be a good fit if you have: Hands on approach, problem solving skills, ability to lead the kitchen team to ensure all prep is done on time and all policies are implemented consistently, professional attitude, an encouraging approach when leading your team. We pay monthly into your bank account. Once you are fully signed off as a supervisor, you can earn up to £300 quarterly bonus based on audit score, sales, and company culture targets!
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Riverside Embankment Ltd
Bartender
12 days ago
£14 hourly
Full-time
London
The Garden Bistro Bar is looking for a versatile, high-energy Barmaid to join our vibrant, multicultural team. This is a "hybrid" role designed for a hospitality professional who is equally comfortable behind a high-end espresso machine and a craft cocktail station. At The Garden Bistro Bar, our strength is our mixed culture of staff. We believe that diverse perspectives create the best energy for our guests. If you are passionate about drink artistry and obsessed with customer satisfaction, we want to hear from you. Job Overview As our Barmaid/Barista, you will be the heartbeat of the bistro’s beverage program. You will lead the bar during busy shifts, ensuring that every latte poured and every martini shaken meets our premium standards. You should be a "people person" who can engage with a diverse range of guests while maintaining speed and precision under pressure. Core Responsibilities • Cocktail Mixology: Prepare and serve classic and signature cocktails with flair, accuracy, and deep knowledge of spirits and garnishes., • Barista Excellence: Operate manual espresso machinery to produce high-quality specialty coffees, including dialing-in grinders and creating latte art., • Guest Engagement: Provide a warm, professional welcome to all guests, offering expert recommendations from our drink and food menus., • Station Ownership: Maintain a clean, organized, and fully stocked bar and coffee station at all times., • Compliance & Safety: Strictly follow food safety regulations and responsible alcohol service policies (preventing over-serving and checking IDs)., • Financial Accuracy: Manage the POS system, process payments efficiently, and handle cash and tips with high integrity., • Proven Dual Experience: Significant experience working as both a Bartender/Barmaid and a Barista in a fast-paced environment., • Beverage Artistry: A genuine passion for drink presentation, from the perfect crema on an espresso to the garnish on a cocktail., • Multitasking Pro: The ability to pivot quickly between coffee orders and cocktail rounds without losing focus or quality., • Communication: Fluent English is required to engage with our global guests; additional languages are a plus in our multicultural setting., • Stamina & Energy: Ability to stay positive and active during busy shifts in a high-volume bistro., • A supportive, inclusive, and friendly work environment., • The opportunity to work in a beautiful, garden-inspired setting., • A platform to showcase your creativity in drink making., • Competitive pay and fair tip distribution.
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Sutherland Day Nursery
Room Leader
13 days ago
£30000–£34500 yearly
Full-time
Tolworth, Surbiton
Do you enjoy inspiring others? Are you excited by the idea of doing forest school activities with children? Are you passionate about childcare and creative? If so, we would LOVE to hear from you. We are looking for an engaging individual to join our growing, friendly and dedicated team of childcare experts. We would welcome an application from a dedicated and enthusiastic Room Leader to oversee one of our children's rooms. The ideal candidate will have suitable experience and possess strong leadership skills and a passion for early childhood education. This role is crucial in ensuring a safe, nurturing and educational environment for children while managing staff and daily operations effectively. Duties • lead and supervise a team of childcare professionals, ensuring high standards of care and education are maintained, • communicate effectively with staff, parents, and children to foster a positive atmosphere, • manage daily room operations, including resource allocation, • implement educational programmes which promote children's development in line with the EYFS, • help us with the weekly implementation of forest school activities, • ensure compliance with safeguarding, health and safety regulations as well as nursery policies, • maintain accurate records related to children's progress, attendance, and incidents Qualifications • proven experience of leading a small team and working knowledge of the EYFS, planning and child development, • strong communication skills in English, both verbal and written, • background in early childhood education or relevant qualifications in childcare (LEVEL 3 in Early Years education - a minimum requirement), • experience of working with children in a nursery or educational setting is essential, • ability to manage multiple tasks effectively while maintaining attention to detail We invite passionate individuals who are committed to making a difference in children's lives to apply for this rewarding position as a Room Leader.
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Bromley Mencap
Barista Supervisor
16 days ago
£14668 yearly
Part-time
Bromley
Social Enterprise Coordinator 16 hours per week, Thu-Fri Fixed Term (until October 2 2026) £14,668 per year (£34,379 full time equivalent) Location: Bromley High Street Market Square & Training Centre/Lodge Purpose of the Job: You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market‑stall‑based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash‑up, and safe pack‑down. You will ensure the pilot delivers high‑quality, person‑centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Main Duties: • Lead full operational day (09:00 - 17:00) including loading, transport, setup, trading, pack down and return., • Set up microenterprise stations (coffee, plants, bikes) and ensure all equipment is safe and functional., • Manage EPOS terminal, float, stock levels and daily consumables. - Conduct safety checks (marquee stability, temperature logs, equipment checks)., • Ensure branding, signage and customer facing materials are displayed professionally., • Supervise 2-4 disabled trainees per day across rotating AM & PM shifts., • Provide structured, confidence‑building coaching in customer service, task rotation, microenterprise skills and workplace behaviours., • Deliver clear briefings at the start of each shift and support smooth changeovers., • Promote independence while ensuring safety, dignity and person‑centred practice. Model high‑quality customer interactions and support trainees to use scripts., • Support volunteers to deliver coffee & drinks service, plant sales and display management and bike sales., • Ensure all microenterprise activities meet safety, hygiene and quality standards., • Identify opportunities to cross‑sell or promote ancillary services (barista training, event catering, garden maintenance, bike repair sessions)., • Provide warm, inclusive customer service that reflects Bromley Mencap values., • Promote the social mission of the enterprise to build community buy in., • Capture enquiries for ancillary services such as barista training, events catering, and off market bookings., • Build positive relationships with market organisers, neighbouring traders and local partners., • Work closely with Employment Services, The Lodge and Training Centre staff to ensure smooth referrals and progression. Other Duties: • To comply with safe working practices as outlined in Bromley Mencap policies and take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work., • To report any accidents, incidents or near misses as soon as reasonably practicable., • To comply with GDPR guidance as outlined in Bromley Mencap policy and report any breaches as soon as reasonably practicable., • To be aware of and adhere to Bromley Mencap policies at all times., • To take part in progress/performance reviews throughout the year., • To cooperate with other departments to achieve good outcomes for our members., • To attend training courses and complete online training modules as required to meet the requirements of the post., • To take responsibility for own personal development, seeking out opportunities to learn new skills., • To undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the centre., • To apply the Bromley Mencap values and behaviours to every aspect of the role at all times., • To protect and enhance the interests and reputation of Bromley Mencap internally and externally., • To commit to, and uphold, the organisational values in all aspects of your work. Person Specification: • Essential Evidence of CPD relevant to supported employment, social enterprise, community engagement or disability inclusion., • Level 2 Food Hygiene (or willingness to obtain)., • Experience supporting adults with learning disabilities, difficulties or neurodiverse conditions., • Experience in community‑facing roles, retail, hospitality, microenterprise or market trading., • Experience supervising small groups or delivering structured activities., • Experience maintaining safety, quality and customer service standards., • Understanding of person‑centred practice, reasonable adjustments and inclusive workplaces., • Awareness of food hygiene, basic retail operations and customer service principles., • Understanding of safeguarding and health & safety in community settings., • Strong organisational skills and ability to run a full operational day independently., • Confident supervising disabled adults and delivering on‑the‑spot coaching., • Strong communication and customer service skills., • Ability to manage cash/EPOS, stock and daily reporting., • Able to identify risks early and maintain a safe environment. Empathetic, patient and committed to inclusion., • Motivating, proactive and confident working in public settings., • Calm under pressure with a solution‑focused mindset., • Reliable, organised and able to work independently., • Ability to travel independently to Bromley Market from the Lodge (Rutland House) and Training Centre., • Willingness to work outdoors in varying weather., • Enhanced DBS required., • Full UK driving licence required (for transport)., • Flexibility to support occasional events Reports to: Employment Services Manager You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market stall based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash up, and safe pack down. You will ensure the pilot delivers high quality, person centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Application process closes on Monday 23rd March 2026 with interviews commencing Monday 30th & Tuesday 31st March and Wednesday 1st April 2026 for an immediate start.
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Manana
kitchen Chef
19 days ago
£14–£16 hourly
Full-time
Walton-on-Thames
We are seeking experienced and dynamic Head Chef to lead our culinary team in delivering expertise ,dinning experiences.The ideal candidate will possess strong leadership skills ,extending opportunity to oversee all aspects of kitchen operations ,ensuring high standards of food quality ,safety ,and service are maintained consistently .The Head Chef will play a pivotal role in shaping the menu ,managing staff, and upholding the organisation's reputation for excellence . • Lead and supervise the kitchen team,including chefs and kitchen assistants,fostering a collaborative and motivated environment, • Develop innovative menus that reflect current culinary trends while catering to customers preferences, • Oversee food production processes ,ensuring dishes meet quality standards and are prepared effectively, • Menage food safety protocols in compliance with health regulations and organisational policies, • Coordinate with suppliers to ensure timely procurement of ingredients and kitchen supplies, • Monitor stock levels ,control waste ,and optimise inventory management, • Train staff on food preparation techniques ,safety ,procedures ,and service standards, • Maintain cleanliness and organisation within the kitchen area at all times, • Assist in serving guests during peak times or special events as required, • Ensure consistent delivery of excellent hospitality experience through effective team management Expirience • Proven supervising experience within a professional kitchen environment, • Extensive background in food production ,cooking and food preparation techniques, • Demonstrable leadership skills with experience managing a diverse culinary team, • Strong knowledge of food safety standards and regulations in a hospitality setting, • Previous restaurant experience is highly desirable ,with familiarity in high-volume or fine dining establishments preferred, • Experience in menu development and culinary innovation is advantageous, • Excellent organisational skills with the ability to manage multiple priorities under pressure, • A background in hospitality or serving roles is beneficial but not essential /;however ,understanding guest service is important for maintaining high standards
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Cipriani
Assistant Reservation Manager
20 days ago
£40000 yearly
Full-time
London
We are seeking an experienced and highly organised Assistant Reservations Manager to support the efficient operation of our reservations department at Cipriani London. The ideal candidate will have a strong background in hospitality or restaurant operations, excellent leadership abilities, and a commitment to delivering exceptional guest service. This role includes overseeing the reservations process, supporting and supervising the reservations team, managing guest communications, and working closely with senior management to optimise guest experience, table allocation, and operational efficiency. Duties Oversee and manage the daily reservations process, ensuring accuracy and timely handling of all guest bookings. Respond professionally to guest enquiries via telephone, email, and online booking platforms. Maintain a comprehensive understanding of the restaurant’s service standards, menu offering, seating arrangements, and operational requirements. Assist with training, developing, and supervising reservations team members to ensure consistent service excellence. Monitor booking patterns and guest preferences to maximise table utilisation and revenue opportunities. Ensure all reservation procedures comply with company policies, health and safety standards, and data protection requirements. Collaborate with the Restaurant Manager and senior management to enhance guest experience, streamline workflows, and support service objectives. Prepare reports and provide insights on booking trends, no-shows, VIP guests, and special requests. Support the smooth coordination between the reservations team and front-of-house operations. Requirements Proven experience in a luxury hospitality environment, ideally within restaurant or hotel reservations. Previous supervisory or team-lead experience with strong leadership and coaching abilities. Excellent organisational and time-management skills, with the ability to manage multiple priorities effectively. Exceptional communication skills in British English, both written and verbal. Strong knowledge of restaurant operations; familiarity with culinary and service workflows is advantageous. Proficiency with reservations and CRM systems (e.g., SevenRooms, OpenTable, ResDiary, or similar). High level of professionalism, discretion, and guest-focused service. Ability to lead by example and maintain Cipriani’s high standards of hospitality at all times. Job Type: Full-time Benefits: Health & wellbeing programme Private medical insurance Work Location: In person
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The Leonard
Head Chef - New Restaurant Opening - Marylebone
24 days ago
£50000–£55000 yearly
Full-time
London
We are excited to announce an opportunity for an experienced Head Chef to lead the kitchen of our newly renovated restaurant in the heart of Marylebone, London. This is a unique opportunity to be part of the opening team and help shape an exciting new concept that will operate as its own distinct brand within the hotel. The restaurant’s lunch and dinner menu will focus on Mediterranean cuisine with Italian and British influences, celebrating seasonal ingredients and simple, well-executed dishes. As Head Chef, you will have full responsibility for the day-to-day kitchen operation, leading lunch and dinner service while also overseeing the wider food offering, including breakfast, afternoon tea, and in-room dining. You will play a key role in developing and evolving the Mediterranean-inspired menu, working closely with the ownership team to shape the restaurant’s culinary identity. You will also be responsible for building and leading the kitchen team, maintaining food quality, overseeing service, and ensuring efficient and well-organised kitchen operations. We are looking for a passionate and motivated chef who combines creativity with strong leadership and operational discipline. The ideal candidate will have experience leading busy kitchens, maintaining high standards and consistency across multiple service periods, and creating a positive and professional team environment. This is an excellent opportunity for a chef who thrives on the challenge and excitement of a new opening, takes pride in delivering exceptional food, and is excited to help shape a fresh and ambitious hospitality offering in one of London’s most vibrant neighbourhoods. In return, the role offers a supportive and friendly working environment, excellent opportunities for professional development and ongoing training. Salary and Benefits • Base Salary: £50,000 - £55,000 per annum, • Bonus: Discretionary performance related bonus, • Holiday: 28 days paid holiday per annum inclusive of public holidays, subject to company policy, • Employee benefit: Additional perks across company venues
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Embankment Bistro Café
Bartender
27 days ago
£13–£15 hourly
Full-time
London
Job Overview: We are seeking a versatile and professional Lead Bartender & Barista to join our vibrant, multicultural team. The ideal candidate will be a "triple threat": an expert in craft cocktails, a skilled barista, and a champion of customer satisfaction. You will be responsible for creating a welcoming atmosphere, from pouring perfect latte art in the morning to shaking premium cocktails at night. This role is perfect for a hospitality pro who thrives in a diverse environment and prides themselves on high service standards. For inquiries or to apply directly, please contact us. Responsibilities: Prepare and serve a full range of specialty coffees (latte art, dialing-in) and expert cocktails (classic and signature) to company standards. • Greet customers warmly, take complex drink orders accurately, and deliver them promptly., • Ensure all beverages are prepared safely, adhering to food safety and responsible alcohol serving policies., • Maintain a clean, organized bar and coffee station throughout your shift., • Manage cash register operations, process payments, and handle tips professionally., • Monitor guest behavior to ensure a safe environment and prevent over-serving., • Restock bar and coffee supplies to ensure the station is mission-ready for busy periods., • Barista Proficiency: Proven ability to operate espresso machinery and steam milk to professional standards., • Strong knowledge of food safety, • Excellent communication skills to engage positively with a global variety of guests., • Basic maths for efficient transactions and stock management., • Ability to work under pressure while maintaining a friendly, professional "front-of-house" personality.
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Burrito Kitchen (Ensalada)
Kitchen supervisor / Team leader
1 month ago
£13.21–£14.71 hourly
Full-time
Monument, City of London
Opportunity to become a Team Leader / Supervisor! B Kitchen is a fast growing company that works in partnership with Tesco supermarkets. We are looking for people who can work as part of a team helping bake all our pastries, prepare our salad bar products, and our delicious burritos. Manage a team, remain calm under pressure, being in charge or all food safety policies, placing orders and always keeping our brand standards. We offer full time contract with mostly Monday to Friday shifts starting at 6am. Weekend availability will sometimes be needed. You might be a good fit if you have: Hands on approach, problem solving skills, ability to lead the kitchen team to ensure all prep is done on time and all policies are implemented consistently, professional attitude, an encouraging approach when leading your team. We pay monthly into your bank account. Once you are fully signed off as a supervisor, you can earn up to £300 quarterly bonus based on audit score, sales, and company culture targets!
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Chozen Holdings Ltd
Supervisor QSR - Detroit City Burger
1 month ago
£13.5–£13.75 hourly
Full-time
London
Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. We have recently created a new brand, Detroit City Burger. We offer a retro twist on the classic American burger using only the best quality ingredients which are then grilled and fried to perfection. This opportunity is for this particular outlet. Here's a little bit more background on our other brands: Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Detroiy City Burger's next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role, ideally in a fast-food burger restaurant., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.
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GALAXY SKILLS AND TRAINING LTD
Employee Relations Manager
1 month ago
£45000–£55000 yearly
Full-time
London
As the Employee Relations Manager, you will lead and manage all employee relations matters across the organisation, ensuring fair, consistent, and legally compliant practices. You will act as a trusted advisor to senior leadership and line managers, supporting them in handling complex people matters while fostering engagement, inclusion, and organisational effectiveness. Our organisation places people at the heart of everything we do, and your expertise will directly influence employee experience, organisational culture, and long-term success. Key Responsibilities: • Lead and manage employee relations cases, including disciplinary actions, grievance procedures, absence management, safeguarding-related staff matters, and performance issues., • Provide expert advice on UK employment legislation and internal policies., • Conduct and oversee investigations, ensuring fairness and adherence to best practices., • Support and coach managers to enhance people management capabilities., • Monitor ER trends and offer data-driven recommendations for improvement., • Support organisational change initiatives and formal consultations., • Ensure HR policies remain compliant and aligned with sector best practice., • Promote a positive, inclusive, and values-driven workplace culture. What You'll Bring: • Proven experience in Employee Relations or a senior HR advisory role., • Strong knowledge of UK employment law., • Demonstrated ability to manage complex casework independently., • Excellent communication, influencing, and conflict resolution skills., • Experience within the education, training, or apprenticeship sectors is desirable. What We Offer: • An attractive salary ranging from £45,000 to £55,000 per annum, dependent on experience., • Ongoing professional development opportunities to support your growth., • A clear progression pathway within a growing organisation., • A supportive and collaborative leadership team., • Commitment to employee wellbeing and work-life balance. Galaxy Skills and Training Ltd is committed to equality, diversity, and safeguarding. We welcome applications from all backgrounds and are dedicated to creating an inclusive environment for all employees.
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Les 100 Ciels
Retail Store Manager in Luxury Fashion
1 month ago
Full-time
Mayfair, Westminster
About Les 100 Ciels Les 100 Ciels is a contemporary luxury brand specialising in refined, modern wardrobe essentials crafted from the finest materials. With stores in London and Abu Dhabi, and continued international expansion, we are committed to delivering exceptional product and an elevated client experience. ⸻ Role Overview We are seeking an experienced and driven Store Manager to lead our Les 100 Ciels store. The Store Manager will be responsible for the overall performance of the store, ensuring exceptional client experience, strong commercial results, and maintaining the highest brand standards. This role requires a passionate leader who thrives in a luxury retail environment and can motivate and develop a high-performing team. ⸻ Key Responsibilities Commercial Performance - Drive sales and achieve store targets and KPIs - Monitor and improve key metrics including conversion, ATV, UPT, and client retention - Analyse store performance and implement action plans to maximise results - Identify opportunities to increase sales and profitability ⸻ Client Experience - Deliver and lead exceptional luxury client service at all times - Build and maintain long-term client relationships - Lead clienteling initiatives and CRM development - Ensure the team consistently delivers a personalised and memorable experience ⸻ Team Leadership & Development - Recruit, train, and develop a high-performing team - Lead by example on the shop floor - Coach team members to achieve individual and store targets - Conduct regular performance reviews and provide ongoing feedback - Create a positive, motivated, and professional team environment ⸻ Brand & Visual Standards - Ensure the store reflects Les 100 Ciels brand standards at all times - Maintain exceptional visual merchandising and presentation - Ensure store cleanliness and organisation is always impeccable ⸻ Operations - Oversee daily store operations - Manage stock levels and inventory effectively - Ensure company policies and procedures are followed - Manage rota planning and staffing levels - Liaise with Head Office and senior management ⸻ Requirements - Minimum 3+ years Store Manager experience, preferably in luxury or premium retail - Strong leadership and team development skills - Proven track record of achieving sales targets - Passion for luxury fashion and client experience - Strong organisational and communication skills - Commercially aware and results driven - Professional and polished presentation ⸻ What We Offer - Opportunity to join a growing international luxury brand - Career progression opportunities - Competitive salary - Staff uniform and generous staff discount ⸻ Summary This is an exciting opportunity for an ambitious Store Manager to play a key role in the continued growth of Les 100 Ciels, delivering excellence in both client experience and commercial performance.
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Senfocus Charirty
Learning Support Assistant
1 month ago
£12–£14 hourly
Part-time
London
Senfocus is seeking a compassionate and proactive Learning Support Assistant to support children and young people (aged 5–16) with Special Educational Needs (SEN) during our half-term short break programme. Key Duties: • Provide 1:1 or small group support to children with ASD, ADHD, SEMH, and complex needs., • Assist children to access activities safely, including sensory play, creative sessions, sports, and community outings., • Support emotional regulation using positive behaviour strategies and calm, consistent approaches., • Promote independence, confidence, and social interaction., • Follow individual support plans and EHCP outcomes where applicable., • Work collaboratively with the programme lead and wider team to ensure a safe, inclusive environment., • Maintain accurate records of attendance, incidents, and daily feedback., • Support with personal care where required, • Uphold safeguarding, health and safety, and equality policies at all times.
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Les 100 Ciels
Bookkeeper / Finance Assistant in Fashion
1 month ago
Full-time
St Luke's, Islington
Overview Based in Barbican, we looking for a Bookkeeper to join a warm and vibrant fashion head office. This hybrid role combines financial accuracy with seamless office operations, and is ideal for someone who thrives in a dynamic, creative environment. Key Responsibilities • Minimum 3 years of hands-on bookkeeping experience required, • Maintain accurate financial documentation and records, • Manage expenses correctly and efficiently, • Prepare financial reports, • Manage wholesale invoices and payments, • Ensure smooth policies and procedures within Head Office Requirements • Minimum 3 years’ experience in a relevant bookkeeping role, • Experience in Xero and solid knowledge of UK financial compliance, • Strong attention to detail and excellent organisational skills, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Professional, discreet, and adaptable – with a can-do attitude, • Experience in the fashion or creative industry is a plus We are looking for the candidate to start asap.
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Healthcare
Team Leader
2 months ago
£25000–£38000 yearly
Full-time
Southall
Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise
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Jancett Childcare, Stanley Park Road, Wallington
Nursery Deputy Manager
2 months ago
£16 hourly
Full-time
Wallington
Nursery Deputy Manager (2-5 year old setting) Location: Wallington Salary: £16 Ph Contract Type: 40 hours Per week, 4 days 7:30am-6:30pm Monday, Wednesday, Thursday and Friday (Tuesdays off) This is a Room based position, covering the office when the manager is not in. As a Deputy Manager, you will support the Nursery Manager in leading the day-to-day operations of the nursery, with particular focus on children aged 2–5 years. The Deputy Manager plays a key role in maintaining high standards of care, education, health and safety, and team performance in line with the Early Years Foundation Stage (EYFS), Ofsted requirements, and nursery policies. Key responsibilities: Support the Nursery Manager in overseeing the running of the nursery and deputise in their absence. Provide leadership, mentoring, and supervision to room leaders and practitioners in the 2–5 years provision. Ensure a high-quality EYFS curriculum is delivered that supports the learning and development of all children aged 2–5. Monitor planning, observations, and assessments to ensure they are consistent, accurate, and used to support individual development. Qualification and experience: Minimum level 3 qualification in Early Years or higher Paediatric First Aid, Food Safety, Allergens, H&S, Prevent, Safeguarding DSL Good knowledge of EYFS requirements Good knowledge of OFSTED requirements Good Knowledge of Health & Safety at Work Extensive Knowledge of Safeguarding Job Type: We are open 52 weeks of the year. This position is for all year round, 4 days (Tuesdays off), 7:30am-6:30pm. You will be a room based Deputy. Pay: £16 per hour Rachel, our Recruitment Lead, is here to help you through the process. Apply today! Job Type: Full-time Benefits: Company events Company pension Cycle to work scheme Discounted or free food Free parking Health & wellbeing programme Referral programme
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SkyCare Recruitment
Registered General Nurse- sponsorship provided
2 months ago
£20–£20.5 hourly
Full-time
Uxbridge
Registered Nurse with at least one year experience in a similar role Nursing home based in London Available Hours/Pay: • Full Time 36 -48 hours per week., • Long shifts 8am-8pm/8pm-8am, • Pay rate £20- £20.5/hour, • Paid breaks Our qualified nursing team are available 24 hours a day to provide medical and other forms of specialised support. Respecting patients and recognising patient as a unique individual, our nurses provide not just high-quality nursing skills, but truly person-centred care. About the Role: The main responsibilities of this role include: • Providing a high standard of care to people with mental illness and personality disorder, • Promoting the highest standards of clinical nursing throughout the hospital, • Overseeing the day-to-day care of patients and the administration of required medication, • To provide nursing and personal care and promote their abilities., • Planning, implementing, and supervising the provision of quality care, • Maintaining the required medical documentation, • Upholding residents’ rights to privacy, dignity and choice, • At a more senior level, you’ll also need to lead shifts as well as mentoring and supporting student nurses and other members of the team, • Familiarising yourself with, and strictly adhering to, company policy and procedure and Care Inspectorate guidelines Please note we are only accepting candidates with a UK active PIN and right to work in the UK( sponsorship provided for the right candidate) The main requirements for this role are: • *Must be a MENTAL REGISTERED NURSE (current PIN number with NMC and experience in the UK ), • *One year experience is mandatory, • *A genuine desire to work with the elderly, • *The ability to communicate clearly and concisely, along with excellent listening skills, • *The ability to supervise other staff members comfortably and competently, • *Strong clinical assessment and critical thinking skills, • *Ability to remain calm and composed in high-stress situations, • *Excellent communication and interpersonal skills Benefits: • *Competitive salary based on experience and qualifications, • *Preceptorship programme, • *Payment into the pension scheme, • *Paid time off for vacation, • *Continuing education opportunities for professional development, • *Free onsite parking, • *Free meal, • *Support with career development plan, • *Free parking, • *DBS covered All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS) and 2 satisfactory references. If you are a compassionate and skilled Registered Mental Nurse with experience we would like to have you joining our hospital. Apply below
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Woodtaylor limited
Field Sales Representative
2 months ago
£15–£20 hourly
Full-time
Rainham, London
The Field Sales Marketer is responsible for generating new business by promoting the company’s products or services directly to customers in the field. This role involves face-to-face engagement, lead generation, relationship building, and achieving sales targets while representing the brand professionally at all times. Key Responsibilities Identify and approach potential customers through field visits, door-to-door sales, events, and community engagement. Promote and explain company products/services clearly and persuasively. Generate qualified leads and convert prospects into customers. Meet or exceed individual and team sales targets. Maintain accurate records of customer interactions, leads, and sales activities using CRM systems. Build and maintain strong relationships with customers to encourage repeat business. Conduct market research and provide feedback on customer needs, competitor activity, and market trends. Attend sales meetings, training sessions, and product briefings as required. Ensure compliance with company policies, brand guidelines, and data protection regulations.
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K&W Healthcare
Pharmacy Technician
2 months ago
£15–£18 hourly
Full-time
London
Job Context and Summary: Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives. Job Specific responsibilities- Clinical: • To develop and maintain medicines related communication to all Practice staff, • To assist with the development and review of medicine audits, • Provide a contact for patients and colleagues with medication queries., • Liaise with Clinicians and staff to resolve prescribing queries Technical and Administrative: • To adhere to strict confidentiality policies at all times. Person specification: Qualifications and Experience Essential : • Professional registration with GPhC., • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences., • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Desirable: • Evidence of continued professional development (CPD).
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CBUS CARE SERVICES LTD
Registered Manager - Children's Residential Home
2 months ago
£50000–£70000 yearly
Full-time
Dagenham
Registered Manager – Children’s Residential Home Location: Dagenham Salary: £50,000–£70,000 Contract: Full-time | Permanent We are seeking a dedicated, experienced, and compassionate Residential Children’s Home Manager to lead the operation of our children’s home and provide outstanding care for the young people we support. This is a senior leadership role with overall responsibility for the safety, wellbeing, and development of children with complex needs. Acting as a strong and committed corporate parent, you will create a stable, nurturing, and therapeutic environment. Key Responsibilities • Lead and manage the day-to-day running of the children’s home, ensuring a safe, warm, and structured environment, • Oversee staffing rotas, recruitment, and deployment to ensure consistent, high-quality care, • Manage budgets, resources, and the upkeep of the home to maintain high standards and financial sustainability Regulatory Compliance • Ensure full compliance with the Children’s Homes (England) Regulations 2015 and Ofsted Quality Standards, • Maintain inspection readiness at all times and respond effectively to Ofsted inspections and action plans, • Ensure all policies, procedures, and records meet statutory and organisational requirements Child Welfare and Care • Oversee the development, implementation, and review of individual care plans, placement plans, and risk assessments, • Safeguard and promote the welfare of all children and young people, • Support children through emotional, behavioural, and crisis situations using trauma-informed and therapeutic approaches Staff Leadership and Development • Lead, supervise, and support a team of residential care staff, • Manage staff performance, supervision, development, and quality of care delivery, • Foster a reflective, supportive, and accountable team culture Partnership Working • Work collaboratively with social workers, local authorities, families, education providers, and health professionals, • Act as the main point of contact for external agencies and commissioners, • Advocate for children and ensure their voices are central to all decision-making What We’re Looking For • Experience as a Registered Manager or Deputy Manager within a children’s residential care setting, • A completed Level 5 Diploma in Leadership & Management for Residential Children’s Services, or enrolment with a commitment to completion within an agreed timeframe, • Strong understanding of safeguarding, Ofsted frameworks, and regulatory compliance, • A child-centred, resilient, and reflective leader with a trauma-informed approach, • Confidence in managing staff performance, supervision, and quality of care Requirements • Successful registration with Ofsted (or the ability to meet Ofsted registration requirements), • Minimum of 2 years’ experience leading, supervising, and managing a staff team within a children’s residential setting, • Completed Level 5 Diploma in Leadership & Management as a minimum requirement (or active enrolment within an agreed timeframe), • Proven ability to ensure compliance with the Children’s Homes (England) Regulations 2015 and Quality Standards, • A clear and demonstrable commitment to safeguarding and promoting the welfare of children and young people We Invite You to Apply If you are a passionate, resilient, and reflective leader who believes in providing children with safety, stability, and care that genuinely changes lives, we invite you to apply for this rewarding and impactful role.
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