Operations & Performance Supervisor - Late Evenings
1 month ago
£14.5–£16.5 hourly
Part-time
London
Who are you?
This role would be perfect for you, if you have a good understanding of how the cleaning industry works with a high level of experience and exposure to working practices, reporting, planning, and logistics.
You will have had firsthand experience with cleaning, communicating with multiple teams across different sites, and had full ownership of quality assurance for both scheduled tasks and priority client requests.
You will be able to demonstrate thorough critical thinking skills considering both the finer details and the bigger picture.
On a more personal level, you will love working evenings and be flexible with finishing time. Working patterns do not have to consist of 5 days a week (Monday - Friday) - we are more than happy to accomodate any number of evenings. Work life balance is important to us.
What we're looking for
Essential criteria 1. Senior experience in cleaning / facilities management company (2 years). 2. Excellent communications skills, both written and verbal (English & Spanish). 3. Natural ability to adapt to the needs of team members to get the best outcome. 4. Ability to demonstrate fantastic problem-solving skills and take initiative, ensuring that long terms solutions are sought, and learnings are shared. 5. Have a passion for consistently producing exceptional results, with exceptional diligence. 6. Strong leadership style, encouraging the right working practices, and holding people accountable. 7. Tech savvy and proficient with operating systems such as Microsoft and iOS. Confident with technology and able to help colleagues when they struggle with using technology / our app during the course of their work. 8. The ability to combine an eye for detail with an eye for the bigger picture. 9. Naturally high standards, both in cleaning, but also in presentation. Desirable criteria - Driving Licence permitted in the UK. - First aid trained. - Health and safety knowledge. - Ability to adapt unexpectedly and work well under pressure. - Enjoys looking for improvements and providing valuable feedback. What's in it for you? o Workplace Pension
o TfL Travelcard zones 1 – home zone*
o Car / travel allowance*
o EAP – Confidential support services for personal wellbeing, with opportunity for counselling, legal advice and professional coaching.
o Wellbeing App Access
o CPD course access
o Access to 100’s of discounts for retailers including Myprotein, Ego, Boots, Jacamo.
If you are enthusiastic about going the extra mile, love a flexible evening schedule and are ready to make a difference, we want to hear from you!
*Upon assessment of tasks, and successful completion of probation
