JOB DESCRIPTION KEELY BARTON JOB TITLE:SPA MANAGER REPORTS TO:MANAGER OF OPERATIONS/ HOURS:37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate
Key Responsibilities: Pre-Operative Care: - Conduct thorough patient consultations to assess their medical history and suitability for the procedure. - Educate patients on the hair transplant process, pre-operative instructions, expectations for recovery and step by step instructions to ensure a successful transplant - Assist with preparing patients for surgery, ensuring they understand all aspects of the process. - Provide emotional support and answer any questions patients may have prior and post their procedure. Post-Operative Care: - Monitor patients following surgery, ensuring proper aftercare and managing any concerns or complications. - Educate patients on post-op care instructions, including medication usage, wound care, and lifestyle modifications. - Conduct follow-up appointments to assess recovery progress and ensure patient satisfaction. - Provide emotional support and help manage any anxiety or concerns post-surgery. - Work closely with surgeons and medical staff to ensure optimal outcomes and patient satisfaction. Requirements: - Previous experience in a medical or healthcare-related field (experience in hair restoration or aesthetic services is a bonus BUT not a requirement). - Strong communication and interpersonal skills with the ability to comfort and educate patients. - Knowledge of hair transplant procedures and pre/post-operative care is highly desirable. - Ability to manage patient care with attention to detail and empathy. - Excellent organizational skills and ability to handle multiple tasks. - A compassionate, patient-centric approach to care. Benefits: - Competitive salary and performance-based bonuses. - Comprehensive training and continuous professional development. - A supportive and collaborative work environment. - Health benefits and paid time off. - Opportunities for career advancement within the company. If you are passionate about helping people achieve their hair restoration goals and thrive in a supportive medical environment, we’d love to hear from you! Job Types: Full-time, Permanent Pay: £20,000.00-£25,000.00 per year Benefits: Company pension Schedule: Monday to Friday Weekend availability Language: English (required)
Job Title: Graduate Recruitment Consultant Location: EC3 - LONDON Salary: £26K - £32K + commission/bonus structure Company Overview: We are a dynamic, fast-paced recruitment agency specializing in connecting top talent with leading companies across various industries. We are seeking a highly motivated, results-driven Graduate Recruitment Consultant to join our growing team. This is a fantastic opportunity for a recent graduate with strong sales experience to kick-start their career in recruitment with excellent training, development, and earning potential. Job Description: As a Graduate Recruitment Consultant, you will play a pivotal role in identifying and recruiting top graduate talent for a wide range of clients across various sectors. You will be responsible for building strong relationships with both clients and candidates, ensuring the recruitment process runs smoothly, and driving the success of the recruitment team. Key Responsibilities: Candidate Sourcing: Identify and engage with potential graduate candidates through various channels, including job boards, social media, networking events, and university career fairs. Client Management: Build and maintain relationships with clients to understand their recruitment needs and ensure a high level of customer satisfaction. Recruitment Process: Manage the end-to-end recruitment process, including writing job descriptions, screening CVs, conducting interviews, and presenting suitable candidates to clients. Negotiation: Assist in negotiating salaries and contracts between clients and candidates. Market Research: Stay up-to-date with industry trends and salary benchmarks to provide valuable insights to clients and candidates. Sales: Promote and sell recruitment services to potential clients, identifying new business opportunities and growing the company's client base. Networking: Build a network of graduate candidates and hiring managers through proactive networking and relationship-building efforts. Key Skills & Qualifications: Degree Educated: A recent graduate (or equivalent) in any discipline. Demonstrable Results: Ability to showcase sales revenue generated during previous sales roles, highlighting your capability to drive business success. Communication Skills: Strong verbal and written communication skills with the ability to build rapport and trust with clients and candidates. Sales-Oriented: A passion for sales, target-driven with the ability to work towards and achieve personal and team goals. Organizational Skills: Strong time management and organizational skills, with the ability to handle multiple tasks and priorities. Problem-Solving: A proactive approach to overcoming challenges and finding solutions. Team Player: Ability to work well in a team environment, collaborating effectively with colleagues and clients. Resilience: A positive, can-do attitude with a strong work ethic and the ability to thrive in a fast-paced environment. Benefits: Competitive salary and uncapped commission structure. Extensive training and development programs. Clear career progression opportunities. Fun and supportive team culture. Quarterly incentives, rewards, and team-building activities. Pension scheme, healthcare benefits, and other perks. Access to industry-leading recruitment tools and technology.
ATTENTION PHYSIOS! - Are you passionate about the private MSK clinical setting? - Do you want to be a part of a winning team that supports, learns & grows together over time? - Are you ready for a new challenge & want to work in a thriving, customer-focused business that transforms people’s lives? - Do you have what it takes to take your career to the next level within a successful business? If you have answered “YES” to these then keep reading! CBR Clinics, a premier provider of physiotherapy treatments in London, is currently in search of a skilled physiotherapist to join our esteemed team in our clinics. We are dedicated to client care and achieving outstanding results, and we seek a candidate who shares our values and is poised to elevate their career. Hours: full-time (36 hours weekly). RESPONSIBILITIES: - Conduct thorough consultations and assessments to devise optimal treatment plans for clients. - Deliver a comprehensive range of physiotherapy services. - Maintain client records and stay abreast of relevant legislative and professional standards. - Foster positive client relationships to ensure support and care throughout their treatment journey. - Collaborate with healthcare colleagues to provide holistic client care. - Handle administrative tasks. REQUIREMENTS: - Valid registration with HCPC and CSP, along with eligibility to work in the UK. - Demonstrated track record of delivering top-notch physiotherapy treatments. - Exceptional communication skills and ability to connect with clients from diverse backgrounds. - Dedication to ongoing professional development and staying updated on new techniques and treatments. - Flexibility to accommodate client needs. - Strong motivation to achieve targets and contribute to business growth. BENEFITS: - Competitive salary. - Commission scheme. - Access to in-house and external CPDs. - Statutory pension scheme
Trainee Dental Nurse Location: Harley Street, London Opening Hours: Monday to Friday: 8:00 AM – 5:00 PM, Saturday & Sunday: 9:00 AM - 1:00 PM About the Role We are seeking a motivated and friendly individual to join our expert team as a Trainee Dental Nurse. This entry-level position is ideal for someone eager to build a career in dental nursing. No prior experience is necessary; however, a strong desire to learn and work towards a recognised dental nursing qualification is essential. As a Trainee Dental Nurse, you will play a key role in supporting our dental team with various clinical and administrative duties to ensure the smooth running of the practice. This is a fantastic opportunity to gain hands-on experience and benefit from excellent training and career progression. Key Responsibilities - Assisting the dental team during procedures, ensuring all tools and equipment are prepared - Maintaining accurate and up-to-date patient records - Adhering to infection control procedures and maintaining high clinical standards - Handling radiographic tasks, including developing and filing x-rays - Assisting with the maintenance and sterilisation of clinical equipment - Managing stock and materials within the surgery - Facilitating communication between patients and reception staff - Supporting additional tasks such as lab work and handling incoming and outgoing items Candidate Requirements - Passion for pursuing a career in dental nursing - Strong communication and organisational skills - Ability to work both independently and as part of a team - A positive, professional attitude with a focus on patient care - Willingness to enrol in or complete a recognised dental nursing qualification (NEBDN) - Right to work in the UK - Hepatitis B vaccination - Basic IT skills for managing patient records and appointments - NEBDN Letter of Enrolment - Enhanced DBS check What We Offer - Attractive hourly rate - Paid holiday entitlement - Pension scheme - Health benefits, including gym membership, eye care, and healthcare - Mentorship and professional development opportunities - Career progression within the practice About Us Located in the heart of London’s prestigious healthcare district, our Harley Street dental practice provides high-quality private care across a wide range of specialist services, including Endodontics, Orthodontics, Cosmetic Dentistry, and more. Our team comprises some of the UK’s top NHS dental consultants, all of whom have undergone rigorous training, including five years of experience at leading NHS teaching hospitals. We are dedicated to delivering exceptional dental care, focusing on long-term solutions and aesthetics to help our patients make informed choices. Our consultants are also involved in ongoing research, training, and the education of future dental professionals. Equipped with the latest dental technology, our centrally located practice ensures that all patients, whether private or referred, receive the highest standard of care. How to Find Us Our practice is situated in London’s West End, at the Regent’s Park end of Harley Street, with excellent transport links nearby. Parking There are several 'pay by phone' parking bays along Harley Street, as well as nearby underground parking garages for your convenience. How to Apply If you are ready to begin your career as a Trainee Dental Nurse, apply today! Successful candidates will be invited for an initial phone interview, followed by an in-person interview at our Harley Street clinic. An immediate start is available for the right candidate. Join us in London’s renowned healthcare district and take the first step towards a fulfilling career in dental nursing!