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  • Customer Care Call Centre Advisor
    Customer Care Call Centre Advisor
    2 days ago
    £20000–£28000 yearly
    Full-time
    London

    Customer Care Call Centre Advisor Join One of the UK's Leading Hair Transplant Companies: Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people and making a real difference in people's lives? We are looking for a motivated and enthusiastic Customer Care Call Centre Advisor to join our growing team at one of the UK's leading hair transplant providers. As the first point of contact for prospective and existing patients, you will play a key role in delivering an exceptional customer experience while supporting individuals throughout their hair restoration journey. About the Role As a Call Centre Advisor, your responsibilities will include: • Handling inbound and outbound calls with professionalism, empathy, and enthusiasm., • Responding to customer enquiries via phone, email, and online messaging., • Booking consultations for prospective patients and ensuring appointments are scheduled efficiently., • Following up on enquiries and maintaining strong relationships with potential clients., • Conducting aftercare telephone calls to patients following their procedures, ensuring they are recovering well and answering any non-clinical questions., • Booking post-operative review consultations and follow-up appointments with our clinical team., • Providing outstanding customer support throughout the patient's journey, from initial enquiry through to aftercare., • Accurately updating patient records using our CRM and internal systems., • Liaising closely with patient coordinators, surgeons, and clinical teams to ensure a seamless patient experience., • Managing appointment diaries and helping to maximise clinic utilisation., • Meeting individual and team performance targets while maintaining exceptional customer service standards., • Identifying opportunities to enhance the patient experience and contribute to continuous service improvement. What We're Looking For: • Previous experience in a call centre, customer service, sales, healthcare, or appointment-setting role is ideal and highly desirable., • Excellent verbal and written communication skills., • A friendly, confident, and professional telephone manner., • Outstanding listening and interpersonal skills with a caring and empathetic approach., • Strong organisational skills and attention to detail., • Good computer literacy, with experience using CRM systems being an advantage., • Ability to work in a fast-paced environment while managing multiple priorities., • A positive attitude and genuine passion for delivering exceptional customer care. What We Offer • Competitive salary with performance-based bonuses., • Full training and ongoing professional development., • Clear career progression opportunities., • Friendly, supportive, and collaborative working environment., • Employee discounts on treatments., • Company pension., • Paid annual leave., • Modern office facilities., • Regular team events and employee recognition programmes. Why Join Us? We are proud to be recognised as one of the UK's leading hair transplant providers, helping thousands of patients restore not only their hair but also their confidence. Our team is dedicated to delivering exceptional care at every stage of the patient journey, and we believe our people are the key to our success. If you're passionate about customer service, enjoy building relationships, and want to be part of a company that genuinely changes lives, we'd love to hear from you. Apply today and help us deliver an outstanding experience from the very first call through to every stage of our patients' recovery.

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  • Health & Wellness Consultant
    Health & Wellness Consultant
    4 days ago
    £25000–£30000 yearly
    Full-time
    London

    About L&C CONSULTANT LIMITED L&C CONSULTANT LIMITED is a London-based consultancy providing professional advisory and client support services. As part of our continued development, we are looking for a motivated and client-focused Health & Wellness Consultant to join our team. This role is suitable for someone who is passionate about healthy lifestyles, enjoys working directly with clients and is confident in developing long-term client relationships. Key Responsibilities 1. Conduct one-to-one consultations to understand clients’ health, lifestyle and wellbeing needs, and establish realistic personal goals., 2. Develop personalised, non-clinical wellness plans covering healthy routines, nutrition awareness, physical activity, stress management and general wellbeing., 3. Monitor client progress, provide ongoing motivation and adjust recommendations through regular follow-up consultations., 4. Explain and recommend suitable company services, follow up with prospective and existing clients, and support the conversion of enquiries into bookings or service plans., 5. Maintain accurate and confidential client records, support wellness events and marketing activities, and refer clients to qualified healthcare professionals where matters fall outside the role’s scope. Qualifications & Skills A relevant qualification or experience in health, wellness, nutrition, fitness, coaching or a related field is preferred. Candidates should have strong communication, customer service and organisational skills, with the confidence to conduct consultations, build client relationships and work towards performance targets. What We Offer A basic salary of £28,000 per annum. Additional performance-based commission. Professional training and ongoing development. Opportunities to build experience in health, wellness and client consultancy. A supportive and professional working environment. Opportunities for career progression as the business develops.

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  • Orthopedic Surgeon
    Orthopedic Surgeon
    19 days ago
    £10000–£15000 monthly
    Full-time
    London

    *Employer is a licensed UK sponsor and willing to provide a Certificate of Sponsorship (CoS) for International applicants. "visa sponsorship available," "relocation assistance," "Skilled Worker visa"* Overview We are seeking highly skilled and dedicated Orthopaedic Surgeons globally to join our esteemed medical team. The successful candidate will be responsible for diagnosing, treating, and managing musculoskeletal conditions, ensuring the highest standards of patient care. This role offers an opportunity to work within a multidisciplinary environment, contributing to both clinical practice and research initiatives. The position is paid and suitable for professionals committed to advancing orthopaedic medicine through innovative approaches and compassionate patient service. Duties • Conduct comprehensive assessments of patients presenting with musculoskeletal issues, including fractures, joint injuries, and degenerative diseases., • Perform surgical procedures such as joint replacements, arthroscopies, and fracture fixations with precision and adherence to safety protocols., • Develop personalised treatment plans based on clinical evaluations, imaging results, and patient needs., • Oversee pre-operative preparations and post-operative care to optimise recovery outcomes., • Collaborate with multidisciplinary teams including physiotherapists, radiologists, and nursing staff to ensure holistic patient management., • Engage in clinical research projects aimed at advancing orthopaedic techniques and improving patient outcomes., • Maintain accurate documentation of all procedures, treatments, and patient interactions in accordance with medical regulations., • Provide expert consultation on complex cases requiring specialised orthopaedic intervention or second opinions. Qualifications • Medical degree recognised by relevant medical boards or councils., • Specialist training in Orthopaedic Surgery with valid registration and licensing., • Extensive experience in clinical research related to musculoskeletal health is desirable., • Proficiency in interpreting medical imaging such as X-rays, MRI scans, and CT scans., • Demonstrated competence in patient care across diverse settings including ICU experience, nursing homes, senior care facilities, hospice care, and home care environments., • Strong knowledge of anatomy, medication administration protocols, and surgical techniques pertinent to orthopaedics., • Excellent communication skills with the ability to explain complex medical information clearly to patients and colleagues., • Additional experience in public health initiatives or specialised areas such as ICU or geriatrics is advantageous. This role offers a rewarding career path for dedicated healthcare professionals committed to excellence in orthopaedic medicine while ensuring compassionate patient service across various healthcare settings. Visa Sponsorship & Relocation: We are a licensed UK Home Office sponsor. Visa sponsorship under the Skilled Worker route is available for this role, and we welcome applications from international candidates, including those based in India. Relocation assistance will be provided for the successful applicants. Benefits: • Casual dress, • Free fitness classes, • Free or subsidised travel, • Free parking, • On-site parking, • Private medical insurance, • UK visa sponsorship Work Location: In person All interested applicants should send updated CVs with subject line "Orthopedic Surgeon Application"

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