Health Clinic Specialist
4 days ago
Taunton
Are you passionate about customer care and delivering Healthcare services We are looking for team members who are passionate about Healthcare that are keen to learn a new skill and help deliver our earwax removal service to the local community. About the role You will go through specialist training to understand how to complete the ear wax removal process. Your role will be to greet customers verify their details complete an ear health questionnaire with the customer look inside the ear(s) using a camera and then to use specialist micro-suction equipment to gently remove ear wax from the customers ear(s) to improve their hearing. You will complete our healthcare training programme to enable you to advise customers with their healthcare needs and will also: • Greet customers and verifying their details, • Manage the appointment booking process, • Explain the earwax removal procedure to customers, • Remove earwax following current guidelines, • Record clear and accurate medical notes, • Follow Standard Operating Procedures and follow health and safety standards, • Order and maintain stock, • Work with wider healthcare professionals (e.g. audiologists and GPs) to escalate queries and signpost into other healthcare services These are the essential skills or experience needed to succeed in this role. • Five GCSEs or equivalent, • A passion for customer care and working in Healthcare, • Able to deal kindly and sensitively with anxious / distressed people, • Communicate and listen effectively, • Passion and energy to deliver excellent patient care, • Able to respond to changing work force demand and service needs, • Digitally savvy and comfortable using a smartphone and navigating technology These are desirable skills or experience and are not essential so we would welcome applications from candidates that dont match this additional criteria. • Boots Retirement Savings Plan, • Discretionary annual bonus, • Generous employee discounts, • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child, • ___Are you passionate about customer care and delivering Healthcare services We are looking for team members who are passionate about Healthcare that are keen to learn a new skill and help deliver our earwax removal service to the local community. About the role You will go through specialist training to understand how to complete the ear wax removal process. Your role will be to greet customers verify their details complete an ear health questionnaire with the customer look inside the ear(s) using a camera and then to use specialist micro-suction equipment to gently remove ear wax from the customers ear(s) to improve their hearing. You will complete our healthcare training programme to enable you to advise customers with their healthcare needs and will also: • Greet customers and verifying their details, • Manage the appointment booking process, • Explain the earwax removal procedure to customers, • Remove earwax following current guidelines, • Record clear and accurate medical notes, • Follow Standard Operating Procedures and follow health and safety standards, • Order and maintain stock, • Work with wider healthcare professionals (e.g. audiologists and GPs) to escalate queries and signpost into other healthcare services These are the essential skills or experience needed to succeed in this role. • Five GCSEs or equivalent, • A passion for customer care and working in Healthcare, • Able to deal kindly and sensitively with anxious / distressed people, • Communicate and listen effectively, • Passion and energy to deliver excellent patient care, • Able to respond to changing work force demand and service needs, • Digitally savvy and comfortable using a smartphone and navigating technology These are desirable skills or experience and are not essential so we would welcome applications from candidates that dont match this additional criteria. • Boots Retirement Savings Plan, • Discretionary annual bonus, • Generous employee discounts, • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child, • ___Are you passionate about customer care and delivering Healthcare services We are looking for team members who are passionate about Healthcare that are keen to learn a new skill and help deliver our earwax removal service to the local community. About the role You will go through specialist training to understand how to complete the ear wax removal process. Your role will be to greet customers verify their details complete an ear health questionnaire with the customer look inside the ear(s) using a camera and then to use specialist micro-suction equipment to gently remove ear wax from the customers ear(s) to improve their hearing. You will complete our healthcare training programme to enable you to advise customers with their healthcare needs and will also: • Greet customers and verifying their details, • Manage the appointment booking process, • Explain the earwax removal procedure to customers, • Remove earwax following current guidelines, • Record clear and accurate medical notes, • Follow Standard Operating Procedures and follow health and safety standards, • Order and maintain stock, • Work with wider healthcare professionals (e.g. audiologists and GPs) to escalate queries and signpost into other healthcare services These are the essential skills or experience needed to succeed in this role. • Five GCSEs or equivalent, • A passion for customer care and working in Healthcare, • Able to deal kindly and sensitively with anxious / distressed people, • Communicate and listen effectively, • Passion and energy to deliver excellent patient care, • Able to respond to changing work force demand and service needs, • Digitally savvy and comfortable using a smartphone and navigating technology These are desirable skills or experience and are not essential so we would welcome applications from candidates that dont match this additional criteria. • Boots Retirement Savings Plan, • Discretionary annual bonus, • Generous employee discounts, • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child