272 Best helpline Jobs in United Kingdom (October 2026)

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

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We are looking for exceptional Kitchen Porters staff to join our family! The Role of a Kitchen Porter is simple… to aid the Chefs and kitchen team within food preparation duties and setting up the kitchen ahead of service. Role requires Washing up, Cleaning the kitchen, food prep, any other duties the chefs require. Responsibilities:Keep the kitchen and store areas clean and tidy· Washing up, cleaning and clearing all kitchen areas· Emptying bins, sweeping and mopping floors· Use of cleaning products in a safe manner· To follow cleaning procedures including use of equipment· Ensure the hygiene, cleanliness and tidiness of the kitchen and food counters achieve total customer satisfaction and meet company standards· Follow all Health and Safety requirements for the Kitchen including food storage, manual handling· Disposing of any waste following the guidelines given· Restock the cupboards and fridges when the stock arrive· Supports the Chefs with the running of the Kitchen We are looking for a team player who is: Enthusiastic with a ‘can do’ attitude Able to work well under pressure Respectful to co-workers and customersAble to have an eye for detail and keep our venues beautifulSelf-motivated to learnPunctualA good planner and organiserGreat at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discountFree pizza/meals for each full shift workedPaycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online ClaimingWage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial CoachingPerformance related bonuses (non-contractual)Tronc/GratuitiesPension scheme (subject to eligibility)Full training and certification on health and safety, food courses and winesOpportunity to learn about traditional Italian cuisineCareer DevelopmentFull uniform provided Lockers provided

CAFE FRANCOIS- BOROUGH MARKET Waiter/ Waitress Full time £16.31 What we offer: • Referral scheme – up to £700 each new employee you refer (T&C’s apply), • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from., • Extra holiday day on your birthday after 2 years of service, • £150 voucher to dine at Café/Maison François after each completed year of service, • Staff discount 35% of the total bill (after probation period), • Counselling services and 24 hour in moment support, • Family Care, support with childcare, eldercare and pet care, • Access to the GP Surgery Web App 24/7, 365 days, • Legal assistance helpline, • Summer and winter staff party with fine drinks, food, games and lots of FUN!, • Employee of Month - £50 voucher Who you will be: • Previous experience within a high-volume restaurant, • Willing to be fluid within service, • Passionate about Hospitality, food and drink., • Positive attitude, • Ability to work under pressure and as part of a team, • Keen attention to detail in maintaining the highest levels of service, • Passionate about people, food and beverage Who we are: Cafe Francois is a French Brassiere situated in Borough Market. Servicing the buzz of Borough Market with tourists, regulars and businesses in and around the area. We are open for Breakfast, lunch and dinner. Sister Restaurant to Maison Francois in St James.

As Waiting/Bar Staff at the Champion, you will give a warm welcome and excellent service to everyone who visits, serving food and drink to our guests that keeps them coming back through our doors. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? • Flexible shifts - to fit around you., • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered., • 20% discount off all of our brands for friends and family., • Wagestream – A financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it., • Never a dull moment – fun, laughs and lifelong friends!, • Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS WAITING STAFF YOU’LL… • Greet, serve and look after our guests so they go home happy., • Maintain the highest standards of cleanliness and safety., • Work with our team to create a friendly atmosphere our guests will love.

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Ottolenghi

Commis Chef ROVI by Ottolenghi

At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. ROVI is Ottolenghi's flagship restaurant on Wells Street, celebrating vegetables and live-fire cooking in a way that is entirely our own. Since opening in 2019, ROVI has established itself as one of London's most exciting and progressive dining destinations. What you’ll do • Assist with food preparation and cooking under the direction of senior chefs., • Maintain the cleanliness and organisation of your workstation., • Follow food safety and hygiene guidelines at all times., • Support stock rotation and correct storage procedures., • Take initiative to learn new skills and improve your cookery knowledge., • Contribute positively to the kitchen team culture. What we’re looking for • Some experience in a professional kitchen environment, or culinary training., • A genuine passion for food and hospitality., • A willingness to learn and develop within the role. Key skills • A proactive and enthusiastic approach to learning., • Good attention to detail and a thorough, careful work ethic., • A positive, team-spirited attitude., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food and culinary arts and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

Maison Francois – Green Park, Mayfair Bartender Full time £16.31p/h What we offer: • Referral scheme – up to £700 each new employee you refer (T&C’s apply), • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from., • Extra holiday day on your birthday after 2 years of service, • £150 voucher to dine at Café/Maison François after each completed year of service, • Staff discount 35% of the total bill (after probation period), • Counselling services and 24 hour in moment support, • Family Care, support with childcare, eldercare and pet care, • Access to the GP Surgery Web App 24/7, 365 days, • Legal assistance helpline, • Summer and winter staff party with fine drinks, food, games and lots of FUN!, • Employee of Month - £50 voucher Who you will be: • Previous experience as a Bartender within a high-volume restaurant, • Ability to work under pressure and as part of a team, • Key focus on Cocktails and Wine knowledge, • Keen attention to detail in maintaining the highest levels of service Who we are: From dawn to dusk, and all through the night, our teams are working hard to ensure every one of our guests can enjoy the best experience of Maison François possible. The bustle of the morning preparations, the stoves lit and ovens roaring, the pastry chefs crafting elaborate concoctions, coffee brewing, waiters twirling, phones ringing, chefs searing and grilling, trolleys wheeling, fresh produce landing, wine pouring, and customers arriving from left and right, in a theatre of the senses and delight. A modern approach, with a nod to the past.

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Ottolenghi

Barista Ottolenghi Chelsea

At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Chelsea combines the beauty of our food with the vibrant energy of one of London's most iconic areas. Set on Pavilion road, our deli is a destination for food lovers from across the city. What you’ll do • Prepare and serve exceptional coffee, cocktails, wines, and non-alcoholic beverages., • Work confidently across both coffee and bar functions., • Deliver warm, attentive, and knowledgeable service to every guest., • Maintain bar and coffee equipment to a high standard of cleanliness and performance., • Manage stock for coffee, minimising waste and supporting ordering., • Ensure compliance with food hygiene, health and safety, and licensing regulations., • Support the wider team in other sections and adapt flexibly to service needs. What we’re looking for • Previous barista experience in a specialty coffee or quality hospitality setting., • Availability to work evenings and weekends is essential., • Strong technical skills across coffee and cocktail preparation., • A versatile, enthusiastic team player who thrives with variety. Key skills • Excellent technical skills across coffee and cocktails., • Flexible and adaptable to different service demands., • An engaging communicator who makes every guest interaction count., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for coffee, cocktails, and hospitality and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

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Ottolenghi

Chef de Partie Ottolenghi Marylebone

What you’ll do • Take full responsibility for your section throughout service., • Prepare and cook dishes to Ottolenghi standards with precision and consistency., • Supervise and support junior chefs and kitchen assistants on your section., • Maintain excellent food safety, hygiene, and allergen-management standards., • Manage stock, including ordering and rotation., • Communicate clearly with the wider kitchen team and management., • Help create a positive, professional, clean, safe, and organised working environment. What we’re looking for • At least one year of experience as a Chef de Partie, or strong experience as a Demi Chef de Partie, in a quality kitchen., • A solid understanding of food hygiene regulations and allergen management., • Strong technical cookery skills and excellent attention to detail., • A genuine enthusiasm for food, culinary craft, and continuous development., • A calm, focused, positive, and team-oriented approach., • Strong communication, organisation, multitasking, and problem-solving skills., • Confidence using relevant IT systems and working effectively in a fast-paced environment. What’s in it for you? • 28 days’ annual leave per year, inclusive of bank holidays., • Staff meals on shift and a generous staff discount., • Health and wellbeing support through the HSF healthcare plan, including dental, optical, physiotherapy, a 24/7 GP helpline, and access to Perkbox discounts., • A £500 Refer a Friend Bonus for each successful referral., • Learning and development opportunities, including management coaching, WSET wine training, Chef’s Academy workshops, and access to external courses., • A warm, inclusive, collaborative, and creative working culture where individuality, growth, and ideas are valued., • Enhanced parental pay after two years’ service., • A special birthday treat., • Exclusive workshops and demonstrations covering cooking, food, wine, and cocktails.

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Ottolenghi

Chef de partie Ottolenghi Richmond

At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Islington is where it all began for our restaurant and bar offering, rooted in the creative, independent spirit of Upper Street. One of our most storied and beloved sites, it has been at the heart of the Ottolenghi story for many years. What you’ll do • Take full responsibility for your designated section throughout service., • Prepare and cook dishes to Ottolenghi standards with precision and consistency., • Supervise and support junior chefs and kitchen assistants on your section., • Ensure food safety and hygiene standards are adhered to at all times., • Manage stock within your section, including ordering and rotation., • Communicate clearly with the wider kitchen team and management., • Contribute to a positive, professional kitchen culture., • Maintain a clean, safe, and organised working environment. What we’re looking for • 1+ years of experience as a Chef de Partie or strong Demi Chef de Partie in a quality kitchen., • Solid understanding of food hygiene regulations and allergen management., • A genuine enthusiasm for food and a desire to develop your skills. Key skills • Strong technical cookery skills with good attention to detail., • Calm and focused under pressure., • A positive, team-orientated attitude., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food and culinary craft and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

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