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Trabajos her en Reino Unido

  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    hace 2 días
    Jornada completa
    London

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Housekeeping Supervisor
    Housekeeping Supervisor
    hace 5 días
    Jornada completa
    London

    Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company. 2) Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4) Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 5) Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. 6) Manages the assignment of duties, responsibilities, and workstations to his/her staff. 7) Observes and evaluates staff and work procedures to ensure quality standards and services are met. 8) Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS 9) Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 10) Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager 11) Attends meetings, training activities, courses and all other work related activities as required. 12) Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 13) Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 14) Responsible for Sanitation Logs and SQM Logs. 15) Perform inventories of linen, amenities etc. once a month or as often as needed. 16) Conduct /oversee on-the-job training with new hire subordinates or employees on cross training. 17) Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 18) Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 19) Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 20) Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Market Stall Sales Assistant - Saturdays and/or Sundays
    Market Stall Sales Assistant - Saturdays and/or Sundays
    hace 17 días
    £12–£18 por hora
    Jornada parcial
    London

    PLEASE READ THE JOB DESCRIPTION BEFORE YOU APPLY - YOU NEED A CAR OR VAN TO BE ABLE TO DO THIS JOB * Oshomo is a fun plant based ready meal company and we currently sell our products both online and though a series of weekend market stands in and around London. We have lots of existing clients that visit the stall each weekend, plus a host of celebrity clients that pop in from time to time! We are looking to hire between 2-3 fun and motivated individuals to join our sales team representing this very special brand. This position is available only on both Saturdays and/or Sundays. Full training in given on the product and we are looking for chatty confident people as the markets can get quite busy. This is a really fun environment. We are based in Park Royal and the markets currently are at Queens Park, Primrose Hill, Marylebone, Nottinghill, Kensington , Victoria Park and Barnes. The job includes : Picking up the market equipment and stock in the morning of the market (Park Royal area, NW10 postcode) Driving to the selected market and setting up the stand, which consists of a table and table dressings, canopy and weights , and the pre-packed meals. Chatting to the customers and explaining the products (full training given) Taking payments when products are sold Closing down the stand (takes only five minutes) Returning the stand and left over stock to Park Royal. Trading hours are 10am - 2pm (with a little bit of set up time and breakdown time each side) It is really helpful if the applicants live in the area but not essential as they will need to drive to Park Royal to pick up the equipment needed. £85 plus commission for a really fun short day. COMMISSIONS ON TOP MOST OF OUR REGULAR TEAM MEMBERS EARN £300 PLUS PER WEEKEND FOR TWO SHIFTS. The applicant will need to have his or her own car. Congestion charges paid by the company. Parking is free

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  • Cake Artist & Baker
    Cake Artist & Baker
    hace 2 meses
    £13–£15 por hora
    Jornada completa
    Chiswick, London

    At Rozies, we’re more than just a cupcake and coffee shop. We’re a creative and passionate team dedicated to creating sweet experiences. From freshly baked cakes and handcrafted macarons to rich brownies, chunky cookies, celebration cakes, and speciality hot and cold drinks, we take pride in everything we create. Every treat is made with care, creativity, and attention to detail, making Rozies a warm and inspiring place to work and grow. We are seeking a talented Cake Artist and Baker with a strong eye for detail and a passion for exceptional craftsmanship. This role is ideally suited to someone who understands that a beautifully designed cake is more than a dessert; it is a centrepiece that brings elegance, personality, and occasion to life. If you are passionate about cake artistry and take pride in creating work of a consistently high standard, Rozies offers a warm, creative environment in which your talent can flourish. Key Responsibilities • Bespoke Cake Design: Create elegant, bespoke wedding and celebration cakes that reflect each client’s individual style., • Styling and Craftsmanship: Demonstrate exceptional attention to detail through delicate sugar work, hand-crafted decorations, and refined finishing techniques., • Precision Baking: Follow and refine recipes with care and accuracy. At Rozies, we value consistency, flavour, and a polished finish across every product we create., • Workspace Standards: Maintain a clean, organised, and efficient workspace, recognising that excellent craftsmanship begins with high professional standards., • Client Interaction: Occasionally liaise with clients to understand their vision and ensure each bespoke cake is delivered to an exceptional standard. Warmth, professionalism, and strong communication are essential., • Team Collaboration: Work closely with Rosy and her team to deliver outstanding products and memorable customer experiences. Technical Skills Required • Hands-on experience working with ganache, • Strong buttercream finishing skills, • Ability to create bespoke decorations, including fondant figures and cake toppers, • Experience producing and applying edible print toppers Skills and Experience • Strong passion for celebration and wedding cake design, • Demonstrated skill in sugar work, fondant, piping, and contemporary cake decorating techniques, • Previous experience in a cake studio, bakery, or similar environment is preferred, • Culinary or pastry school training would be advantageous but not essential, • Strong time management skills, particularly when working on made-to-order creations, • Excellent communication skills and a positive, professional attitude, • Flexibility to work some weekends, particularly during busy event periods (if needed) At Rozies, we bring creativity and care to every bake. If you are a dedicated cake artist with a passion for exceptional design, we would love to hear from you.

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