Hospitality work from home jobs in RichmondCreate job alerts

The CompanyBirchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference.The RoleAs the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience.The PersonThe ideal applicant should ideally have:Proven ability or willingness to contribute to effective sales strategies and operations.Extensive background in Hospitality or Senior Living sectors.Knowledge of financial management, capable of supporting budget management and financial performance analysis.Excellent leadership skills with the ability to motivate and manage teams effectively.Committed to enhancing residents' well-being and fostering a sense of community.Possesses adaptability and strong decision-making skills to manage competing priorities.Demonstrates ambition and a results-oriented mindset.Willingness to work flexible hours, including weekends, to meet development needs.Values aligned with our philosophy as outlined on our websiteTo have experience in conducting resident assessments, including elements covering health and welfare.To have a firm understanding of safeguarding adults at RiskExperience in caring for residents who have health related issues, including dementiaTo have experience managing a team, including the direct supervision of staffTo have experience creating and implementing risk assessmentsKey ResponsibilitiesKey responsibilities will include:Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence.To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy.Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being.Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties.Assisting in managing rotas.Supporting financial management, including rent control, cost control and overall budget management.Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary.Oversee the front of house team to maintain high customer service standards throughout the development.Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with residents preferences.Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance.Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks.Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction.Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood.Why Work for usOpportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employees career progression.We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role.Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.Competitive compensation and benefits including health care cash back and electric car schemeWe believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued.Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation.We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team.REF-229 172TPBN1_UKTJ

FIELD SERVICE ENGINEERCommercial Glasswasher & Dishwasher AppliancesWest London, Harrow, Greenford, Twickenham areasAre you a Field Engineer or Service Engineer?Do you want to work on Commercial Appliances?You may be a White Goods Engineer, Coffee Engineer, Domestic Appliance Engineer, Catering Engineer, Electrical Engineer, Maintenance Engineer, Field Engineer, or Service Engineer and looking for a change?THE COMPANYAn respected Premium German Manufacturer of Commercial Dishwasher & Glasswasher machines, are seeking engineers due to expansion.THE POSITIONBased from home, you will undertake the service & repair to a range of Commercial Appliances (Glasswash & Dishwasher machines) within the London area.Their clients include hospitality sector (restaurants, hotels, pub groups), medical establishments and corporate headquarters, with the equipment based in commercial settings & is easily accessible (eay to access/manouvere on wheels).YOUR EXPERIENCEField Service Engineer experienceMulti-meter fault-finding experienceCustomer facing & communication skillsFull UK Driving LicenceAdvantageous - White Goods Engineer, Laundry Engineer, Coffee Machine Engineer, Appliance Engineer, Bakery Engineer, Catering Engineer, Refrigeration Engineer, Vending Engineer, Photocopier Engineer, etc experienceHOURS & PACKAGESalary starting £42,024 + London Weighting (£3000) + OvertimeWarewash or Catering Engineer experience start at potential higher salary + OvertimeSalary increases with grades from £42-45,000 + OvertimeMonday to Friday, paid travel door to door1 Weekend a monthOvertimeCompany Van (private use)Ipad, PDA, Phone, fuelcard, credit card, uniform, tools33 days holidayInterested in finding out more?Apply or contact us at startMonday UK now for a confidential discussion!TPBN1_UKTJ

Hybrid Working - Covering Hawes, Ribblehead and Richmond You must live within approximately one hour of the business locations. An exciting opportunity has arisen for a Social Media and Content Creator to join a growing hospitality business representing six unique brands across the Yorkshire Dales. Working across venues including The Tan Hill Inn, The Green Dragon and The Station Inn, this hybrid role combines home working, office-based work, and on-site content creation. From capturing live music and special events to showcasing hospitality, food, drink and accommodation, the successful candidate will play a key role in bringing each brand to life through engaging social media content. This role would suit a creative individual with a passion for photography, videography, and social media, who enjoys being out and about creating content and telling stories through video and imagery. What we need from you as a Social Media and Content Creator: • A minimum of 3 years' experience within social media, content creation, marketing, or a similar role, • Confident ability to manage multiple projects and brands simultaneously, • Able to travel between sites in Hawes, Ribblehead and Richmond as required

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Hospitality Supervisor to join our team at Hampton Court Palace in London. Your key responsibilities will include: • Preparing delicious food to the highest standards, • Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service, • Communicating regularly with your line manager to monitor KPIs and targets, • Representing Compass Group UK&I and maintaining a positive brand image, • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations, • Supporting and training our te...

About Cafe Linea Cafe Linea is a neighbourhood restaurant, bar and bakery at home in an iconic 19th-century arcade on Duke of York Square. Inspired by European arcade cafes and bistros, we serve relaxed, produce-led menus from breakfast through to dinner and all those moments in between. Alongside a la carte dining, we offer pastries and patisserie from our on-site bakery, seasonal bouquets from our flower counter, and aperitifs on the terrace. Linea is a place for morning coffee, long lunches, late-afternoon glasses of wine, and candle-lit dinners. The Role Were looking for an Assistant Manager to join our small leadership team and help guide the everyday rhythm of Cafe Linea. Youll work closely with our General Manager to support our front-of-house team, uphold thoughtful standards, and create an atmosphere that feels warm, calm and considered. This is an opportunity for someone who enjoys being on the floor, cares deeply about hospitality, and wants to grow with a young, independent restaurant. Key Responsibilities Help set the tone for genuine, attentive service throughout the day. Support the GM in overseeing operations across the restaurant, bakery and bar. Train and develop a confident, engaged team. Keep standards of presentation, organisation and compliance consistently high. Build relationships with regulars and the local community. Contribute ideas that improve flow, service and guest experience. About You Experience as an Assistant Manager or Senior Supervisor in a quality-led cafe, restaurant or bakery. A calm communicator who leads with empathy and clarity. Someone who values good food, thoughtful details and well-paced service. Organised, hands-on and comfortable guiding a team in busy moments. Excited by the idea of shaping something new and growing as the business evolves. Why Join Us At Cafe Linea, youll join a small team who care about doing things properly from the way we bake our pastries to the way we welcome our guests. Youll work closely with an experienced GM and founders who value collaboration, creativity and long-term thinking. Expect a supportive environment, opportunities to grow, and staff discounts across our food, pastries and patisserie. TPBN1_UKCT

General Manager Heard. Burgers worth gathering for. Heard. is a premium fast-casual smash burger concept from 2 Michelin-starred chef Jordan Bailey, born from a desire to take an everyday classic and make it quietly exceptional. We combine top-quality, thoughtfully sourced ingredients with the rigour and technique of the worlds best kitchens. No gimmicks, no shortcuts - just maximum flavour done right. After a massive year touring the UKs biggest events, we opened our permanent home in Borough last year, pairing our signature burgers with considered natural wines, craft beer, and a warm, efficient service style. Now, with our second site in Soho thriving, we are looking forward to our next chapter. We are actively eyeing up our third and fourth restaurants and are looking to bolster our leadership team with a grounded, meticulous General Manager who embodies our core hospitality at Heard values: Confident, Attentive, and Warm . The Heard Package: Salary: £45,000 - £55,000 per year OTE (depending on experience). Benefits: Access to benefits platform from day one including 50% off food and drink in our sites, cycle to work scheme and high street discounts The Food: A monthly meal for you and four guests, on us. Professional Growth: Formal qualifications paid for, including Mental Health First Aid, H&S Level 3, and your Personal Licence. Clear Progression: Genuine opportunities to step up into multi-site or central operations roles as we gear up for our third and fourth locations. Your Birthday off! What Youll Do Be a Brand Ambassador: Represent Heard. on the floor, creating a genuine, unfussy atmosphere that turns first-time guests into regulars. Build, Lead and Develop the Team: We hire personality first. You will recruit, onboard, and retain and develop a hospitality-led FOH & BOH squad, keeping team morale high and target retention at 90%+ with a clear development and succession plan for your team Drive Guest Satisfaction: Deliver an effortless guest experience where 90%+ of feedback from guests and mystery diners reflect excellence in hospitality and product execution. Align the Shift: Run structured daily briefings and post-shift debriefs, ensuring the team is completely aligned on service goals, product provenance, and performance standards. Own the Space & Vibe: Ensure everything in the room - from the lighting and setup to the playlist - remains deliberate, welcoming, and natural. Lead the restaurant to consistently deliver high-energy service while maintaining immaculate standards across every shift. Collaborate on Strategy: Meet weekly with our operations, marketing, and culinary teams to execute promotions and continuously refine our daily processes. Maintain Total Compliance: Keep the site fully compliant across EHO, licensing, health & safety, and internal and external audits. Manage the P&L: Take full ownership of site-level financial health, tracking food and beverage costs, labour, waste, controllables, and overall site profitability. What You Bring Proven Leadership: Solid experience as a General Manager or an Assistant General Manager in a high-volume, premium fast-casual or restaurant environment, who leads from the front, is visible, hands-on and calm under pressure. A People Development Mindset: The ability to coach the team in real time - correcting and reinforcing our non-negotiable service standards right on the floor. Genuine Passion: You love great food, and the art of effortless, high-standard hospitality. Operational Fluency: Strong commercial acumen with direct experience managing rotas, stock, reporting, and full site P&Ls. This is an opportunity to help shape a growing brand, not simply manage a restaurant. So, if you are a grounded leader who takes food seriously but leaves the stuffy formality at the door, we would love to hear from you. TPBN1_UKCT

Head Chef - Prestigious Care Home North West London £45,000 + Paid Overtime 40 Hours per Week | No Late Nights | Finish by 7pm Are you a passionate Head Chef looking for a role that offers an excellent work-life balance without compromising on quality? We are recruiting for a prestigious care home in the North West area, seeking an experienced Head Chef to lead a dedicated kitchen brigade of up to 10 chefs and kitchen staff. This is a fantastic opportunity for a hotel or hospitality professional who still loves creating exceptional food but is ready to leave behind the long shifts, split shifts, and late-night finishes. The Role: As Head Chef, you will take full responsibility for the kitchen operation, ensuring residents receive nutritious, high-quality meals while maintaining the highest standards of food safety, hygiene, and presentation. What's on Offer? • Salary of £45,000 per annum - 40-hour contract - Paid overtime - No late nights - all shifts finish by 7:00pm - Stable, long-term position with an established and respected employer - Opportunity to lead and develop a kitchen team of up to 10 chefs and support staff - Excellent work-life balance Key Responsibilities: • Lead, motivate, and manage the kitchen team - Design and deliver seasonal, nutritious, and appealing menus - Ensure compliance with all food safety and hygiene regulations - Manage stock control, ordering, and food costs - Maintain exceptional standards of food quality and presentation - Cater for dietary requirements and special nutritional needs - Work closely with management to deliver an outstanding dining experience for residents About You: • Previous experience as a Head Chef or Senior Sous Chef in a hotel, premium hospitality venue, healthcare, or contract catering environment - Strong leadership and people management skills - Passionate about fresh food and high standards - Organised, professional, and able to manage a busy kitchen operation - Excellent understanding of food safety and compliance - Enhanced DBS Certificate preferred (or willingness to obtain one) This role would particularly suit a Head Chef from a hotel background who is looking to step away from the demands of late nights and excessive hours while continuing to cook great food and lead a professional kitchen team. Apply today to find the perfect balance between your career and your personal life. INDLP

Chef de Partie Basic Rate up to £13.35 per hour PLUS TRONC On Target Earnings £15.50 - £16 *(Including TRONC) At Heartwood Collection, were on the lookout for passionate and vibrant individuals to join our kitchen team as a Chef de Partie Were an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities. What we offer: Package and hourly rate includes basic + TRONC* Bespoke training and development through our Stepping Stones programme Access to the Employee Assistance Program with Hospitality Action Instant pay access through EarlyPay Enhanced Maternity & Paternity leave Up to £1,500 Referral Bonus 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends A birthday gift and Long Service Recognition Discounts on hundreds of retailers and experiences via Reward Gateway Cycle to Work Scheme About You: Have a passion and a proven track record in delivering great quality and fresh food Able to work at least 2 sections as part of the kitchen team and follow recipes 3-4 years experience or progression in a service setting with intermediate knife skills and working with classical cooking techniques Heartwood Collection is a multi-award-winning hospitality group: Sunday Times Best Places to Work winner 2024 Double winner at the Publican Awards 2024 Best Pub Brand/ Concept at the Publican Awards 2025 At Heartwood Collection, were excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, theres never been a better time to join us. Were committed to growing our team with progression opportunities across our estate. Join us and be part of a community thats warm, genuine, and full of life. *The hourly rate/ package includes TRONC, calculated from the expected 6 months average. Please note, we cannot take applications from overseas or that require sponsorship TPBN1_UKCT

We are looking for an enthusiastic, motivated, reliable Junior Sous Chef. About us Part of Iconic Hotels & Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. The Role The Junior Sous Chef supports the senior kitchen managers in the efficient, professional and safe operation of the kitchen. The role focuses on delivering consistently high-quality food, maintaining excellent hygiene and safety standards, and supporting the development and performance of the kitchen team. Key Responsibilities Take an active role in the day-to-day management of the kitchen, leading sections during preparation and service, and ensuring standards are delivered consistently under pressure Ensure food preparation, presentation and service consistently meet company, brand and food safety standards Take accountability for the quality, consistency and presentation of all food leaving the kitchen Drive consistent delivery of food standards in line with brand and food safety requirements Support the implementation of menus, recipes and specifications, ensuring portion control and minimal waste Ensure high standards of cleanliness, organisation and hygiene are maintained across the kitchen operation Manage stock, supporting effective cost control and minimal waste and take ownership of accurate stock handling, rotation and portion control within your area Participate in stocktakes and take prompt action to resolve discrepancies Ensure all purchasing is within budget and company guidelines Contribute to achieving departmental food GP targets Act as a role model in the kitchen, demonstrating professionalism, teamwork, and a strong work ethic Ensure staffing levels are in line with departmental rotas, adjusting to meet business requirements Assist in training, mentoring, and developing junior team members, fostering a positive and productive working environment Address minor performance issues and provide constructive feedback to support team development, liaising with HR where required Assist management with employee job chats, probation reviews and performance discussions when required, providing feedback and support Build positive and effective working relationships with front-of-house and wider operational teams Identify and report maintenance, safety or operational issues promptly Health, Safety & Food Hygiene Ensure compliance with all food safety, health & safety, COSHH and company policies Maintain excellent personal hygiene and ensure correct uniform standards are followed both personally and by your team Adhere to the Health & Safety at Work Act 1974 and all internal safety procedures Support food hygiene training compliance and safe systems of work Follow company emergency, accident and fire procedures at all times What were looking for: To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values: Essential Proven experience in a professional kitchen environment at Chef de Partie or equivalent level Strong understanding of food hygiene, health & safety and kitchen best practice Ability to work calmly and effectively under pressure High standards of organisation, attention to detail and consistency Passion for food quality, service excellence and continuous improvement Strong teamwork and communication skills Flexible approach to working hours, including evenings, weekends and events Desirable Level 3 Food Safety Certificate (or willingness to obtain) Experience in hotel, high-volume or banqueting environments Desire to progress to a Sous Chef role Benefits Competitive salary and performance-based incentives Staff Discounts at The Lensbury and across some Iconic Hotels & Resorts properties Use of some leisure facilities, including gym & swimming pool EAP with 24/7 helpline for you and your family Benefits portal with Hospitality Rewards, offering discounts across major brands Staff Awards and Social events throughout the year Free meals whilst on duty Cycle to work scheme Free parking Refer a Friend programme Paid annual leave of 28 days including public holidays Access to professional development and training A vibrant, supportive team culture in a stunning riverside location The Lensbury Club Londons Riverside Resort The Lensburys exclusive leisure club, hotel and conference centre sits in extensive grounds on the banks of the Thames in Teddington, south west London. Our members can take care of their wellness by working out in the Lockside gym and studios, playing tennis or pickleball on our courts, boating on the river launched from our specialist Watersports Centre, or relaxing in our extensive grounds. After catching up on emails in our co-working spaces, they can recharge with a coffee and light snack from our deli or something more substantial in our Club House restaurant. Visitors to the area can enjoy an overnight stay in one of the elegant hotel bedrooms, with access to The Lensburys facilities, enhanced by the location and beautiful surroundings. For business, The Lensbury provides a captivating backdrop away from the hustle and bustle of central London. Its an ideal setting for a whole host of business events, from meetings and conferences to team building and company away-days. TPBN1_UKCT

Head Chef - Gtech Community Stadium, Brentford FC Full-Time / Permanent £60,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a multifaceted Head Chef to join our passionate and dedicated culinary team at Brentford Gtech Community Stadium, a state-of-the-art conference and events venue and home of Brentford Football Club. This is an exciting opportunity for a creative Head Chef with exceptional leadership and people development skills to deliver seamless culinary experiences across live football matches, conferences, and exhibitions. If you're passionate about leading chefs, inspiring teams, and creating innovative menus for diverse, high-energy events, then we want to hear from you! We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Head Chef - the role Create and deliver exceptional, event-led menus that exceed guest expectations while catering for dietary needs, cultural preferences, and sustainability goals. Lead all kitchen operations, ensuring outstanding food quality, presentation, safety, and hygiene standards. Inspire, develop, and mentor a high-performing culinary team, fostering a positive and collaborative culture. Partner with event planners and stakeholders to design memorable dining experiences that enhance every event. Manage supplier relationships, sourcing premium ingredients while driving value and cost efficiencies. Take ownership of budgets, forecasting, cost control, and profitability, ensuring strong commercial performance. Stay ahead of culinary trends and innovations, introducing fresh concepts that keep offerings exciting and relevant. Champion quality assurance through regular reviews, maintaining consistency and compliance across all operations. Coordinate the delivery of culinary operations for match days and events, adapting seamlessly to changing requirements and ensuring flawless execution. Drive continuous improvement by identifying opportunities to enhance efficiency, reduce costs, and elevate the guest experience. What we're looking for Extensive and proven experience in culinary arts, with a focus on large-scale event catering. Stadium/arena experience is a bonus! Exceptional culinary skills with a demonstrated ability to create diverse and innovative menus. Strong leadership and team management skills, with the ability to inspire and motivate a diverse culinary team. Proven experience in effectively managing kitchen operations, ensuring efficiency, and maintaining high standards. Excellent collaboration and communication skills, both verbal and written, to effectively liaise with cross-functional teams, suppliers, and stakeholders. Solid financial management skills, including budgeting, cost control, and profitability analysis. Ability to negotiate and manage relationships with suppliers to ensure cost-effective ingredient sourcing. A strategic thinker with excellent problem solving skills Availability to work flexible hours, including evenings and weekends, in alignment with matchday and event schedules. Willingness to stay abreast of industry trends, culinary innovations, and emerging technologies. Resilience and the ability to thrive in a high-pressure environment. Positive and approachable demeanour, fostering a positive team culture. What you'll get in return: Competitive salary with discretionary bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included Why join us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. #Levy TPBN1_UKCT

About Loveday Loveday is the UKs leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia and Abbey Road are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families. Scope This role supports the development and delivery of consistently high-quality care and clinical services, aligned with the expectations of the Loveday Way. The Clinical Lead provides visible leadership to the nursing and care team, champions resident safety and dignity, and acts as a role model for good clinical governance. The role also involves supporting service development, monitoring care standards, mentoring nurses, and ensuring compliance with regulatory and professional standards, including the NMC Code and CQC requirements. Rewards Package Paid breaks Company pension plan Health Care Cash Plan Access to Wagestream platform Access to Perkbox, discounts platform Opportunities for Training & Development Access to our Employee Assistance Programme Discretionary bonus Employee Recognition Programmes Death in Service benefit Employee Referral Scheme Key Responsibilities Provide leadership and support for clinical and care colleagues and act as a champion for members safety and dignity. To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available. Comply with the clinical governance framework and all activities related to it. This includes participation in the clinical audit programme. Develop monitoring and reporting systems which promote the delivery of safe, effective, and high-quality services. Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used by colleagues. Act as a role model for good clinical and care governance practice. Duties and Responsibilities Provide leadership and support for clinical and care colleagues and act as a champion for members safety and dignity. To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available. Comply with the clinical governance framework and all activities related to it. This includes participation in the clinical audit programme. Develop monitoring and reporting systems which promote the delivery of safe, effective, and high-quality services. Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used by colleagues. Act as a role model for good clinical and care governance practice. Work with the general manager to formulate strategies for service development or changes in service provision and support implementation. Supervise nurses on a day-to-day basis and through formal clinical supervision. Act as a mentor for new nurses joining the team or for those who require specific support to develop clinical skills or knowledge. Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require. Demand high quality service delivery focused on residents individually assessed needs. Promote the professional image of the services through excellent communication, appropriate behaviour, and professional appearance. To be responsible for selection, recruitment, induction, retention, and development of Nursing colleagues in accordance with legislation and company guidelines. Maintain an awareness of changes in the care environment and take responsibility for leading colleagues through the necessary changes to develop the service. Ensure there is effective communication and dissemination of information on a frequent and regular basis using various methods to all colleagues. Maintain skills and keep up to date with clinical developments and best practice in areas relevant to care delivery. Ensure that Nurses have undertaken training appropriate to their role and that learning is transferred into practice. Monitor delivery of care, ensuring high standards of care are maintained, including infection prevention and control procedures, e.g. wound care, catheter management. Develop links with local nurse specialists and teams e.g. continence nurse, tissue viability nurse, falls service etc. and ensure that members are referred according to local procedures and protocols. Provide support in relation to medicines management and be able to assess colleagues competency to manage medication. To attend all statutory and mandatory training as required by the Company to fulfil your duties. Collate performance information required for the monthly management and other reports as required by Loveday Governance Framework. Undertake clinical audits as stated in the Loveday Governance Framework, ensuring action plans are fully implemented. Review accidents and incidents and ensure that lessons learnt are translated into practice. Conduct investigations as directed by the General Manager, following an accident, incident, or complaint. Ensure high standards of record keeping are maintained in accordance with NMC and company requirements. Review compliance with the Health and Social Care Act (2008) and ensure that any requirements and recommendations made following a CQC review are actioned appropriately. Report areas of concern to the General Manager and agree appropriate action to be taken. To ensure appropriate numbers and skills mix of colleagues to meet the requirements of the service. Ensure colleagues are aware of company policies and procedures and that these are incorporated into practice. Ensure effective and clearly documented handover systems are in place and that they facilitate the effective transfer of information between colleagues. Ensure that notifications are completed and sent to CQC, in accordance with regulatory requirements and that all accidents and incidents are reported, recorded, and investigated in line with company policy. Ensure that all colleagues are aware of safeguarding vulnerable adults procedures and that these are implemented within the home. Organise nurse team meetings and ensure that minutes are taken and disseminated. Provide information to residents and relatives in relation to care delivery, being mindful of data protection and Caldicott requirements. To undertake clinical assessments of prospective service users to ensure that their care needs can be met by the Home in a safe and compliant manner. Work collaboratively with the sales and admissions manager to ensure member population is maintained, enabling business to make budgeted revenue targets. Act always within own competence and knowledge in line with NMC registration requirements. Report any concerns regarding poor performance or unsafe practice to the General Manager and Head of Care and Quality. Intervene immediately in situations where there is significant risk to members and others. Assist the General Manager to meet all relevant regulatory, contractual, and good practice standards. Assist in the auditing process to ensure that best practice and compliance is maintained in line with regulatory requirements. Participate in continuous professional development to ensure requirements of the Nursing and Midwifery Council (NMC) revalidation are met The duties and responsibilities listed above are not exhaustive. As the business grows and our needs evolve, we may add or modify responsibilities for this position. Person Specification Qualifications and Experience Registered General Nurse with an active PIN number. Relevant clinical leadership/ management experience. Training and coaching experience/ qualifications. Strong experience in clinical governance, quality assurance and regulatory compliance. Experience conducting clinical audits and developing, implementing and monitoring action plans. Demonstrable experience in risk management, incident investigation and safeguarding. Experience supporting services through CQC inspections and quality improvement programmes. Knowledge and Skills In-depth knowledge of CQC regulations, quality standards and best practice within the sector. Strong understanding of risk management, health and safety and safeguarding procedure Excellent leadership and coaching skills. Strong clinical knowledge with the ability to assess, manage and advise on complex clinical needs Ability to analyse clinical data , trends and outcomes to drive improvement. Other requirements Willingness to travel regularly across the Loveday homes. Flexibility to support the clinical team when needed, occasionally out of hours. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility . TPBN1_UKCT

Have you been to Nandos before? We do things a bit differently round here. More than just a job, we have each others backs, we inspire each other and we dont take ourselves too seriously we're family. We want Nandocas (our team members) to be happy and do well. Whatever your path, were here to run brilliant shifts. We want to make money, change lives and have fun at the same time. As a Patrao (our General Managers) we like you to treat the restaurant as if it's your own business. You will be key to making the decisions and creating a great culture within the restaurant. You will be a proven leader with the ability to work towards targets and KPIs. As a General Manager, the spicy stuff we can offer you: 4-week paid sabbatical after every 5 years of commitment to us Free food at work and a tasty discount on your days off Travel opportunities to learn more about our roots 3-month General Manager training plan from Day 1 Competitive half yearly bonus package Employee referral bonus for every successful friend referred as a Manager, you will receive a £1000 reward (if you work in the UK)/€1000 cash (if you work in the ROI) Reward membership and access to great discounts The Sauce we need Passion, pride and the drive to motivate and engage a team You'll have a real passion for people, food and hospitality You will have leadership experience from a customer focused environment You will live and breathe our brand and values You are customer obsessed and excited by the opportunity to deliver perfect PERi-PERi to our customers every time, whether in our restaurants or in their home. Someone who is hungry to learn and develop, comfortable with an ever changing, fast paced environment A proven track record of driving sales in a multi- channel environment You will also be responsible for the development and growth of your team to create Managers of the future Good food, good vibes, good people. TPBN1_UKCT

Description About Loveday Loveday is the UKs leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families. Rewards Package Paid breaks Company pension plan Health Care Cash Plan Access to Wagestream platform Access to Perkbox, discounts platform Opportunities for Training & Development Access to our Employee Assistance Programme Discretionary bonus Employee Recognition Programmes Death in Service benefit Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London. Employee Referral Scheme Main Duties and Responsibilities Support the Head Chef and Front of House Team to manage and deliver all catering services throughout the home, ensuring member choice, dignity, confidentiality and safety are maintained. catering, providing the Head Chef with the required management and departmental reports. Actively engage in Supervisions including quarterly one-to-one meetings and a yearly performance review, ensuring personal professional knowledge and competency is maintained. Ensure equipment checks are maintained, liaising with the Maintenance Coordinator to ensure equipment is serviced regularly. Report any faults immediately in the maintenance log and follow up to ensure they have been actioned. Comply with audit and member feedback systems to monitor the quality of menus and Support cost-effective stock control systems to minimise waste and ensure these are in place. Provide feedback to the Head Chef on suppliers and services, and complaints from members or others on Catering Department functioning. Address complaints promptly where possible and report them to the Head Chef. Develop effective working relationships with other members of the team to ensure cost effective, chargeable services are provided for members. Report any shortfalls to the Head Chef. Ensure all legislative guidelines are met. Work with the Head Chef to develop and review the menu on a regular basis with acknowledgement to seasonal changes in supplies, sourcing local suppliers and produce where possible. Prepare special diet meals as needed and as directed by the Head Chef. Prepare nutritional food and beverages to a high standard, as directed by the Head Chef promptly and in accordance with agreed mealtimes. Meet with members and Heads of Departments to discuss and agree catering functions across the home, and to address special needs or dietary requirements of members. This must include knowledge of cultural and religious preferences. Carrying out any other task which may be reasonably assigned to you. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility. TPBN1_UKCT

The Role As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents. This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience. The Person The ideal applicant should ideally have: Proven ability or willingness to contribute to effective sales strategies and operations. Extensive background in Hospitality or Senior Living sectors. Knowledge of financial management, capable of supporting budget management and financial performance analysis. Excellent leadership skills with the ability to motivate and manage teams effectively. Committed to enhancing residents' well-being and fostering a sense of community. Possesses adaptability and strong decision-making skills to manage competing priorities. Demonstrates ambition and a results-oriented mindset. Willingness to work flexible hours, including weekends, to meet development needs. Values aligned with our philosophy as outlined on our website To have experience in conducting resident assessments, including elements covering health and welfare. To have a firm understanding of safeguarding adults at Risk Experience in caring for residents who have health related issues, including dementia To have experience managing a team, including the direct supervision of staff To have experience creating and implementing risk assessments Key Responsibilities Key responsibilities will include: Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy. Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management. Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Oversee the front of house team to maintain high customer service standards throughout the development. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with residents preferences. Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood. Why Work for us Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employees career progression. We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact. Competitive compensation and benefits including health care cash back and electric car scheme We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation. We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team. TPBN1_UKCT

Step Into Your Dream Role as a Commis Chef at Gattopardo! Do you thrive in a fast-paced, dynamic culinary environment? Company overview: Launched in September 2023 in the heart of Mayfair, Il Gattopardo fuses Italys rich heritage with the London way of life. We are looking for a Commis Chef to join our team, someone ready to take on an exciting new challenge alongside an experienced global team. At Il Gattopardo, we work with the finest ingredients and embrace vibrant hospitality, creating unforgettable experiences for our guests. Join the Famiglia At the heart of the Il Gattopardo experience is people. Were looking for individuals who can build genuine relationships with guests and embody our warm, welcoming spirit. Il Gattopardo is more than a workplace; its a place where everyone has a voice, where youll be seen, heard, and supporteda true home to thrive. A Place to Grow Whether youre just starting your career or looking to elevate your skills in hospitality, Il Gattopardo will nurture your aspirations and provide the tools to help you reach your full potential. Together, well forge your career path and give you the confidence to grow. A Place for You We open our doors to passionate professionals who share our love for modern Italian dining, delivering exceptional service and creating memorable moments for every guest. Start a journey that can take you from the centre of Mayfair to exciting destinations worldwide, including our recently opened location in Dubais DIFC, as well as across multiple brands in our extended family, offering progression, growth, and perks to match. Life is for the tasting. Make it La Dolce Vita with Il Gattopardo. We are offering: In addition to the usual benefits, we also offer: Work-Life Balance: We genuinely care about your well-being and strive to ensure you thrive both personally and professionally. Staff Meals: Enjoy meals prepared with care by our talented chefs during your shift. Professional Uniform Provided: Feel and look the part with a uniform we supply for you or Management annual tailored suit allowance. Celebrate Your Birthday: Take an extra paid day off to make your special day even better. £500 Refer a friend bonus: Share the opportunity and earn a generous bonus when your recommendation joins our team. Career Growth Opportunities: Be part of a successful hospitality group that values your growth and invests in your future. As a Commis Chef , you will play a key role in supporting the kitchen team, assisting in the preparation of high-quality dishes while learning and developing your culinary skills. You will work closely with senior chefs, gaining valuable experience in a high-end restaurant setting. Key Criteria: Previous experience as a Commis Chef or in a similar entry-level kitchen role within a high-end restaurant or luxury hotel. A basic understanding of culinary techniques and a willingness to learn and develop skills, with an interest in Italian cuisine, is preferred. Passion for cooking, with a keen eye for detail and a commitment to maintaining high standards in food preparation and presentation. Strong teamwork and communication skills, with the ability to follow instructions and support senior chefs in a fast-paced environment. Flexibility to work evenings, weekends, and holidays as required in a dynamic kitchen setting. If this sounds like the perfect opportunity for you, wed love to get to know you better. Join us at Il Gattopardo and help shape the future of luxury hospitalityapply today and lets see how we can create something extraordinary together! TPBN1_UKCT

Step Into Your Dream Role as a Demi Chef de Partie at Gattopardo! Do you thrive in a fast-paced, dynamic culinary environment? Company Overview: Launched in September 2023 in the heart of Mayfair, Il Gattopardo fuses Italys rich heritage with the London way of life. We are looking for a Demi Chef de Partie to join our team someone ready to take on an exciting new challenge alongside an experienced global team. At Il Gattopardo, we work with the finest ingredients and embrace vibrant hospitality, creating unforgettable experiences for our guests. Join the Family At the heart of the Il Gattopardo experience is people. Were looking for individuals who can build genuine relationships with guests and embody our warm, welcoming spirit. Il Gattopardo is more than a workplace; its a place where everyone has a voice, where youll be seen, heard, and supported a true home to thrive. A Place to Grow Whether youre just starting your career or looking to elevate your skills in hospitality, Il Gattopardo will nurture your aspirations and provide the tools to help you reach your full potential. Together, well forge your career path and give you the confidence to grow. A Place for You We open our doors to passionate professionals who share our love for modern Italian dining, delivering exceptional service and creating memorable moments for every guest. Start a journey that can take you from the centre of Mayfair to exciting destinations worldwide, including our recently opened location in Dubais DIFC, as well as across multiple brands in our extended family, offering progression, growth, and perks to match. Life is for the tasting. Make it La Dolce Vita with Il Gattopardo. We Are Offering: In addition to the usual benefits, we also offer: Work-Life Balance: We genuinely care about your well-being and strive to ensure you thrive both personally and professionally. Staff Meals: Enjoy meals prepared with care by our talented chefs during your shift. Professional Uniform Provided: Feel and look the part with a uniform we supply for you or Management annual tailored suit allowance. Celebrate Your Birthday: Take an extra paid day off to make your special day even better. £500 Refer a Friend Bonus: Share the opportunity and earn a generous bonus when your recommendation joins our team. Career Growth Opportunities: Be part of a successful hospitality group that values your growth and invests in your future. About the Role As the Demi Chef de Partie , you will assist in the preparation and presentation of high-quality dishes, maintaining our exceptional culinary standards at all times. Youll support your section of the kitchen, uphold the standards of product and hygiene, and work with passion and teamwork to deliver excellence. This is an incredible opportunity to grow your culinary skills and progress within a dynamic, supportive environment. Key Criteria: Previous experience as a Demi Chef de Partie , or similar role in a high-end restaurant or luxury hotel environment. Proficiency in culinary techniques and methods, with a strong foundation in Italian cuisine preferred. Creativity and passion for innovation, with an eagerness to learn and contribute to new menu concepts and recipes. Excellent teamwork and communication skills, with the ability to collaborate effectively across the culinary team. Flexibility to work evenings, weekends, and holidays as required in a fast-paced restaurant environment. If this sounds like the perfect opportunity for you, wed love to get to know you better. Join us at Il Gattopardo and help shape the future of luxury hospitality apply today and lets create something extraordinary together! TPBN1_UKCT

Assistant General Manager Heard. Burgers worth gathering for. Heard. is a premium fast-casual smash burger concept from 2 Michelin-starred chef Jordan Bailey, born from a desire to take an everyday classic and make it quietly exceptional. We combine top-quality, thoughtfully sourced ingredients with the rigour and technique of the worlds best kitchens. No gimmicks, no shortcuts - just maximum flavour done right. After a massive year touring the UKs biggest events, we opened our permanent home in Borough last year, pairing our signature burgers with considered natural wines, craft beer, and a warm, efficient service style. Now, with our second site in Soho thriving, we are looking forward to our next chapter. We are actively eyeing up our third and fourth restaurants and are looking to bolster our leadership team with a grounded, meticulous Assistant General Manager who embodies our core hospitality at Heard values: Confident, Attentive, and Warm . The Heard Package: Salary: £40,000 - £45,000 per year OTE (depending on experience). Benefits: Access to benefits platform from day one including 50% off food and drink in our sites, cycle to work scheme and high street discounts The Food: A monthly meal for you and four guests, on us. Professional Growth: Formal qualifications paid for, including Mental Health First Aid, H&S Level 3, and your Personal Licence. Clear Progression: Genuine opportunities to step up into a General Manager role as we grow Your Birthday off! What Youll Do Be a Brand Ambassador: Represent Heard. on the floor , leading from the front to create a genuine, unfussy atmosphere that turns first-time guests into regulars. Lead and Develop the Team: We hire personality first. You will actively lead day-to-day onboarding, real-time training, and floor coaching to build a hospitality-led squad and keep shift morale exceptionally high. Drive Guest Satisfaction: Deliver an effortless guest experience where 90%+ of in-service feedback reflects excellence in hospitality, speed, and product execution. Align the Shift: Deliver our structured daily briefings (AM and PM) and post-shift debriefs, ensuring the team is fully aligned on service goals, product provenance, and performance standards. Own the Space & Vibe: Ensure everything in the room - from the lighting levels and setup to the curated playlist - remains deliberate, welcoming, and natural. Lead the team to deliver high-energy service across every shift. Manage Operations & Labour: Maintain precise, daily control over scheduling, shift deployment, and labour cost management, aligning hours cleanly with our financial targets. Support the P&L: Work closely with the General Manager to hit site-level financial targets, maintaining hands-on control over labour, food and beverage costs, stock takes, and controllable overheads. Maintain Total Compliance: Keep the site fully compliant across EHO, licensing, health & safety, and internal and external audits. What You Bring Proven Leadership: Solid experience as an Assistant General Manager or an Assistant Manager in a high-volume, premium fast-casual or restaurant environment, who leads from the front, is visible, hands-on and calm under pressure. A People Development Mindset: A natural talent for coaching a team in real time - correcting and reinforcing our standards right on the floor. Genuine Passion: You love great food, and the art of effortless, high-standard hospitality. Operational Fluency: Strong comfort with rotas, stock, and working with shift-level financial metrics. This is an opportunity to help shape a growing brand, not simply manage a restaurant. So, if you are a grounded leader who takes food seriously but leaves the stuffy formality at the door, we would love to hear from you. TPBN1_UKCT

Company Description At Accor our goal is that every personfeels welcomeandfeels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when were connected heart to heart. How do we do it? We place people at the heart of everything we do. What do we do? Sofitel, the Modern Luxury International Hotel Brand for Accor, brings the French art de vivre to business and leisure travellers visiting the Qantas Premium Lounge London Heathrow. It is a luxury state of mind that drives our teams to deliver epic experiences for our guests, with a touch of that joyful and carefree French art of living. It's there in a way that we remember a favourite drink, or meal, or preferred newspaper. It's in the personal attention we might offer a first time visitor to our lounge to help them feel at home. It's in the care and pride we take in serving beautiful, fresh food that's a pleasure to eat. It's there in the playful banter between our barista and a regular guest. It's there in every warm smile, helping hand and fond farewell. At the Qantas Premium Lounge London Heathrow, we have a unique opportunity for extraordinary professional to join our team in providing Five Star Hospitality service including premium a la carte and buffet dining. With a genuine commitment to delivering an exceptional and unrivalled luxury guest service every time, we seek like-minded people who strive for excellence at every touch-point and will help us achieve a whole new level of outstanding guest satisfaction. Key Responsibilities: Collaborate with the culinary team in the daily preparation and production of dishes, including starters, mains, and desserts. Uphold rigorous standards of hygiene, cleanliness, and food safety to guarantee the utmost quality and freshness. Contribute to the efficient operation of the kitchen, helping with tasks such as ingredient preparation, plating, and garnishing. Follow recipes and guidance from senior chefs to ensure consistent quality and presentation in all dishes. Show eagerness to learn and develop new culinary techniques and skills and the ability to thrive in a fast-paced, high-pressure kitchen. Qualifications Previous experience as a Chef de Partie or in a similar role within a professional kitchen. Passion for cooking and a strong desire to develop culinary skills and knowledge. Good understanding of culinary techniques and kitchen operations. Strong attention to detail and ability to work efficiently in a fast-paced environment. Good teamwork skills, with a willingness to take direction from senior chefs. Culinary training or certifications are a plus. Key Responsibilities: Previous customer service or hospitality experience is a must. A friendly, customer focused attitude with the drive to provide Total Customer Satisfaction. Initiative to ensure that interactions with our customers are positive and efficient. Maintaining a high standard of grooming and presentation. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays To work within the airport a full 5 year background check is needed and a clean criminal record is required to allow us to apply for a security ID before your employment commences. We will fully explain and work with you throughout the pass application process Additional Information: For your commitment we offer great pay and working conditions, freshly prepared staff meals, the best coffee in the airport and flexible work schedules, plus a huge range of employee benefits including: Hotel discounts (staff rates) at over 3000 hotels globally (staff rate stays!) Flight Travel discounts with Qantas and Jetstar (staff rate flights!) An inclusive and empowering workplace, where we place people at the heart of everything we do. Free meals and coffee on shifts Previous experience in an upscale restaurant or hotel is highly desirable along with a high appreciation for food and beverage. Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. To work within the airport a full 5 year background check is needed and a clean criminal record is required to allow us to apply for a security ID before your employment commences. We will fully explain and work with you throughout the pass application process Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount On-site parking Referral programme TPBN1_UKCT

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launch ing exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Restaurant Marketing Manager to join our Marketing Team based in Park Royal. The Role: The Restaurant Marketing Manager is a senior delivery leader within the Wasabi marketing team, responsible for translating the agreed restaurant marketing strategy into high-impact campaigns, channel plans, and customer initiatives. This role owns the day-to-day delivery of restaurant marketing activity, from integrated campaign management and social channel execution to go-to-market planning, ensuring all work is insight-led, creatively strong, and delivers against agreed commercial KPIs. Working closely with the Marketing Director and cross-functional teams, this is a hands-on role that demands both strategic understanding and executional excellence. The right candidate is comfortable moving between a campaign brief and a performance dashboard, and thrives in a fast-paced, lean team environment where initiative and commercial instinct are valued as much as process. Key Responsibilities: Campaign planning & Delivery Translate the agreed restaurant marketing strategy into integrated annual and campaign-level marketing plans, ensuring alignment to business priorities Lead development and execution of 360 marketing campaigns from brief through to evaluation; managing timelines, budgets, agency relationships, and cross-functional sign-off Own the Restaurant Marketing Calendar, ensuring all activity is sequenced effectively against commercial priorities and key trading occasions Embed a robust post-activity analysis process, ensuring learnings are captured and fed back into future planning Creative Executive & Agency Management Brief, develop, and deliver campaigns within the established creative platform and brand guidelines, ensuring consistency across all customer touchpoints Champion bold, distinctive creative thinking within the agreed brand framework, pushing agency partners to deliver work that cuts through Manage day-to-day relationships with creative, media, and production agencies, setting briefs, managing feedback cycles, and maintaining high output standards Digital & Social Media Own the day-to-day management and growth of Wasabi's restaurant social media channels (Instagram, TikTok, and others), executing against the social strategy set by the Marketing Director Manage CRM and loyalty marketing, owning customer lifecycle communications through the Wasabi app and owned channels to drive frequency and retention Plan and manage performance marketing activity (paid social, paid search) in support of campaign and commercial objectives Drive delivery channel marketing on aggregator platforms (Uber Eats, Deliveroo, and others) — managing promotional activity, brand visibility, and platform performance Go-to-market execution Lead go-to-market planning and execution for new product launches, working closely with the Food team to ensure strong commercial and creative cut-through Contribute customer insight and campaign learnings to the NPD/EPD pipeline process, acting as the voice of the customer in food development conversations Local Store Marketing Develop and manage the LSM toolkit, translating the central LSM strategy into practical, impactful materials and resources that empower restaurant teams to market locally Work with Area Managers to build operational understanding of marketing-led sales drivers and ensure local execution is consistent with brand standards Insight, Performance & Reporting Champion a customer-first approach using data, research, and behavioural insight to sharpen campaign decisions and channel plans Own campaign performance tracking, reporting against agreed KPIs and using data to continuously optimise activity in-flight and post-campaign Work closely with the Customer Insights Manager to surface growth opportunities and bring insight to bear on briefs and strategy Stakeholder & Cross-functional Collaboration Build strong working relationships across Operations, Finance, Food, and Grocery Marketing, ensuring alignment and shared ownership of marketing plan Collaborate with the Grocery Marketing team at relevant touchpoints to maintain a coherent omnichannel brand experience Represent marketing effectively in cross-functional forums, communicating plans, results, and priorities clearly to non-marketing stakeholders Budget management Manage the day-to-day restaurant marketing budget with commercial discipline, tracking spend against plan and ensuring strong ROI Provide timely financial reporting to the Marketing Director, flagging risks and opportunities as they arise Our Requirements: We are looking for a commercially minded, hands-on marketing professional with a proven track record of delivering impactful campaigns and managing digital channels in a QSR, multi-site hospitality, or retail environment. This individual combines strong executional capability with digital fluency and real commercial instinct; comfortable managing multiple workstreams at pace in a lean team where you are as likely to be doing as directing. Proven experience in a senior marketing role within QSR, multi-site hospitality, or retail Strong campaign management capability, able to take a brief from insight through to execution and rigorous post-campaign evaluation Demonstrated ability to deliver against commercial KPIs including revenue, transactions, and ROI Strong agency management skills, able to write effective briefs, manage creative development, and hold partners to high standards Commercially astute, with experience managing and optimising marketing budgets Hands-on digital and social expertise, managing social channels, performance marketing, and CRM/loyalty programmes Genuinely social media fluent with experience in influencer and creator marketing, and a clear understanding of how to build brand reach through authentic, user-generated content Highly collaborative and able to work effectively across Operations, Finance, Food, and other functions without losing momentum Excellent organisational skills; able to manage multiple priorities and deliver at pace without compromising quality Comfortable in a fast-moving, lean-resource environment; resourceful, resilient, and solutions-focused A genuine passion for food, hospitality, and building brands that people love In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US! TPBN1_UKCT