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Job Ref: PER1681 Branch: Tattu Edinburgh Location: Tattu Edinburgh, Edinburgh Salary/Benefits: Up to £16.46 Per Hour OTE Contract type: Permanent Hours: Full Time Posted date: 13/10/2026 Closing date: 13/11/2026 What You'll Get Up To: • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your experience and capability for managing high volume operations and busy service periods., • Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Inspired by both the rich historic and contemporary qualities of the city, Tattu Edinburgh explores a new chapter of our story with a setting that blends traditional Chinese interior design, with reflective surfaces to introduce a modern aspect. The relationship between New Town and Old Town is in harmony with the part modern/part heritage building we now call home.

At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy, but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. What you'll do • Welcome and greet guests warmly as the first point of contact., • Manage reservations, walk-ins, and waitlisting efficiently., • Communicate accurately with guests about waiting times and availability., • Coordinate with floor and management teams to ensure smooth seating flow., • Maintain a welcoming and well-presented entrance and host area., • Handle guest enquiries, special requests, and complaints with professionalism., • Support the front-of-house team during service as required. What we're looking for • Previous front-of-house or hosting experience in hospitality, 1+ years., • A warm, confident communicator with excellent interpersonal skills., • Genuine enthusiasm for guest experience and creating a great first impression. Key skills • Natural warmth and exceptional people skills., • Organised and calm in a fast-paced environment., • Confident using reservation systems and managing guest flow., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for hospitality and guest experience and continuous improvement. What's in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years' service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.