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Join the Naana holistic beauty +health studio team and become part of our dedicated wellbeing community, passionate about providing treatments and experiences for our guests and Naana holistic beauty + health studio members. At Naana we embrace 'Life is a Matter of Balance,' as more than just a slogan - it's a way of life. Our mission is to empower our team to strike a perfect equilibrium between their professional and personal life. If you're deeply passionate about the world of wellbeing and seek to be a valued member of a dedicated team that prioritizes your wellbeing and work-life harmony, we invite you to come and find out more…. Together, we'll inspire others to embark on journeys towards greater beauty, wellness, and happiness. The duties of a beauty therapist: Carry out a range of Treatments to an extremely high standard Assist the Beauty Management Team Achieve consistently high retail Build a regular client base Ensure Treatment Rooms are of a consistent high standard To be a role model to other Therapists Carry out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa Skills: Qualified to NVQ Level 3 Beauty Therapy Interpersonal skills Self-motivated Team player Must have own transport Available to work evenings and weekends (1 full weekend off every 3 weeks based on a full time rota) **The Package we offer our beauty therapists: ** 28 days holiday per annum, including bank holidays Additional day off for your Birthday Extra holiday day awarded annually up to first 5 years Salary is inclusive of Naana gratuities Air- conditioned treatment rooms £50 bed & breakfast stays at the hotels in the collection 25% off retail products 30% off treatments Refer a friend scheme (£500 bonus) Rewards and benefits platform Charity Events Online fitness and wellbeing platform
Join the Naana holistic beauty +health studio team and become part of our dedicated wellbeing community, passionate about providing treatments and experiences for our guests and Naana holistic beauty + health studio members. At Naana we embrace 'Life is a Matter of Balance,' as more than just a slogan - it's a way of life. Our mission is to empower our team to strike a perfect equilibrium between their professional and personal life. If you're deeply passionate about the world of wellbeing and seek to be a valued member of a dedicated team that prioritizes your wellbeing and work-life harmony, we invite you to come and find out more…. Together, we'll inspire others to embark on journeys towards greater beauty, wellness, and happiness. The duties of a beauty therapist: Carry out a range of Treatments to an extremely high standard Assist the Beauty Management Team Achieve consistently high retail Build a regular client base Ensure Treatment Rooms are of a consistent high standard To be a role model to other Therapists Carry out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa Skills: Qualified to NVQ Level 3 Beauty Therapy Interpersonal skills Self-motivated Team player Must have own transport Available to work evenings and weekends (1 full weekend off every 3 weeks based on a full time rota) **The Package we offer our beauty therapists: ** 28 days holiday per annum, including bank holidays Additional day off for your Birthday Extra holiday day awarded annually up to first 5 years Salary is inclusive of Naana gratuities Air- conditioned treatment rooms £50 bed & breakfast stays at the hotels in the collection 25% off retail products 30% off treatments Refer a friend scheme (£500 bonus) Rewards and benefits platform Charity Events Online fitness and wellbeing platform
Join the Naana holistic beauty +health studio team and become part of our dedicated wellbeing community, passionate about providing treatments and experiences for our guests and Naana holistic beauty + health studio members. At Naana we embrace 'Life is a Matter of Balance,' as more than just a slogan - it's a way of life. Our mission is to empower our team to strike a perfect equilibrium between their professional and personal life. If you're deeply passionate about the world of wellbeing and seek to be a valued member of a dedicated team that prioritizes your wellbeing and work-life harmony, we invite you to come and find out more…. Together, we'll inspire others to embark on journeys towards greater beauty, wellness, and happiness. The duties of a beauty therapist: Carry out a range of Treatments to an extremely high standard Assist the Beauty Management Team Achieve consistently high retail Build a regular client base Ensure Treatment Rooms are of a consistent high standard To be a role model to other Therapists Carry out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa Skills: Qualified to NVQ Level 3 Beauty Therapy Interpersonal skills Self-motivated Team player Must have own transport Available to work evenings and weekends (1 full weekend off every 3 weeks based on a full time rota) **The Package we offer our beauty therapists: ** 28 days holiday per annum, including bank holidays Additional day off for your Birthday Extra holiday day awarded annually up to first 5 years Salary is inclusive of Naana gratuities Air- conditioned treatment rooms £50 bed & breakfast stays at the hotels in the collection 25% off retail products 30% off treatments Refer a friend scheme (£500 bonus) Rewards and benefits platform Charity Events Online fitness and wellbeing platform
We are now looking for an experienced Chef de Partie to join the team at Street Burger – Reading. Street Burger - Reading, situated in the heart of Reading town centre by the Riverside at The Oracle Shopping Centre, serves up the best burgers, seasoned fries and indulgent desserts, alongside amazing shakes, cheeky cocktails and more. The humble yet magnificent burger has long time been a part of our restaurant menus. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C Full throttle. Full flavour. Always. What you do as a Chef de Partie: - You pride yourself on running a section of the kitchen, preparing, cooking and presenting dishes, taking responsibility for all dishes coming out from your section and ensuring consistent presentation and memorable guest experiences - You are confident in managing, training and passing on your Chef de Partie knowledge to the more junior members of the team. You naturally enjoy building rapport with others - You are eager to learn and you always push yourself to develop as a Chef de Partie - You are keen to use your great cooking, organisational and time management skills, energy, confidence and passion for food to ensure the highest standards are consistently achieved What’s in it for you: - Competitive pay rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty - Access to the CODE hospitality app If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Chef de Partie / £32760 - plus tronc / Accommodation or Shuttle available TERM: FULL-TIME W/H: 45 HOLIDAYS: 28 DAYS OFF: 2 Fairmont Windsor Park is a luxurious retreat located in the English countryside. We are currently looking for a Chef de Partie to join our team. Our hotel is on the edge of the historic Windsor Great Park, surrounded by 40 acres of lush greenery and a serene lake. We offer an exceptional dining experience with seven restaurants and bars, including private dining options. Whether you prefer fine dining, afternoon tea, casual dining, or a wellness café, we have something for everyone. Our food outlets include 1215 Restaurant, which has been awarded 2AA Rosettes, 1215 Bar, The Terrace, Orchid Tea Room for Afternoon Tea, MOREISH Restaurant, The Library Club, Schroders’ Botanicals Bar, and the Greens Café. Benefits ✅ Team member shuttle from Heathrow Airport (Either Sofitel t5 or Renaissance to Fairmont Windsor Park Hotel and back every 40minutes) ✅ Team member accommodation (at a heavily discounted rate, walking distance from the hotel) ✅ Generous service charge ✅ Enhanced holiday allowance after five years’ service ✅ Discounted hotel room rates across our hotels, for you and your friends and family ✅ Training and career opportunities ✅ Excellent employee facilities including a dedicated restaurant. ✅ A range of Accor Hotels Benefits Chef requirements ✅ At Fairmont Hotels, we want our guests to feel special, cosmopolitan and In the Know, which means we need you to: ✅ Be charming by being approachable, having confidence and showing respect. ✅ Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. ✅ Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES ✅ Adheres to all Food Safety management principles. ✅ Ensures that all health and safety practises are continually maintained and reported., that all documentation is correctly filled in and recorded ✅ Ensures that all standards in production of food items within the departments are maintained and consistent. This can be assisted through effective training of other employees ✅ Works along side of the Sous Chef to achieve financial and quality goals ✅ Leads from the front and does not shirk their responsibility ✅ Manages and trains the junior staff ✅ Prepares, cooks, serves and stores the following dishes: ✅ Assist with the planning, ordering or production of food items pertaining to the respective section(s) of the food and beverage outlet or kitchen. ✅ Prepare meals in accordance with portion and quality standards.
We are looking for a Bar-back to join our front of house team members at Heddon Street Kitchen. Heddon Street Kitchen, located in Regent's Street Food Quarter, is inspired by Bread Street Kitchen in the City and situated over three floors, expect a relaxed, modern European menu. From brisk breakfasts and post-shopping pit stops through to lunch, dinners and after work cocktails, Heddon Street Kitchen is open all day seven days a week. What you do as a Bar-back: - Pride yourself on assisting our bar team and having a real flair and passion for amazing drinks as well as working with quality products and award-winning menus. - Be confident enough to maintain and carry out cleaning duties to the standard set by the Bar Manager. - You have a good drinks knowledge and you know how to operate with all equipment in the bar. - You are able to work to tight timelines and take instruction from senior members of the team. You thrive on teamwork and cooperation to ensure all guests receive a memorable experience at all times. - You are keen to use your interpersonal skills, energy and interest in our products to ensure the highest standards are consistently achieved. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty - Access to the CODE hospitality app If you’d like to develop your Bar-back career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
As Head Bartender for Parker’s Tavern, you will support the Assistant Bar Manager by leading by example, and helping to manage the smooth operational running of service to ensure the team delivers an exceptional and memorable experience to our guests from morning to night. You will play a key role in training, mentoring, and coaching the team. THE DUTIES Being the star of the show behind the bar, setting the standard for exceptional service and mixology mastery. Crafting Cocktails creating unique, Instagram-worthy concoctions and classic favourites that make us the talk of the town. Inspiring, training, and mentoring our talented team of bartenders and Bar backs, elevating their skills and spirits. Working hand-in-hand with our culinary team to create a seamless food and beverage experience. Ensuring every guest feels like a VIP, leaving with memories they'll cherish forever. Supporting the Assistant Bar Manager with recruiting and onboarding new team members. In the absence of the Assistant Bar Manager, conduct 4, 8, and 11-week probation review meetings for all new hires. We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests. Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards. University Arms, Cambridge, re-created in 2018 by architect John Simpson and interior designer Martin Brudnizki, offers 192 rooms and suites, with views over Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard. The style reflects classic Edwardian interiors with bespoke, leather-padded writing desks, low ottomans and rooms full of natural light. The result is ambitious, beautiful, and full of life. Occupying ground floor of University Arms, Cambridge, Parker’s Tavern is a quintessentially English brasserie. Chef Director Tristan Welch has designed every dish to be a whimsical re-imagining of a British classic, sourced from field, fen and seas. This is where guests will find plates piled high with Norfolk fruits de mer, or in winter, suckling pig with wild mushrooms, and Tristan’s signature pie of the day. Guests can taste England on every plate.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A DIRECTOR OF SALES AT DOUBLETREE BY HILTON EDINBURGH CITY We are looking for a passionate, dynamic and results-focused individual to join and support us in continuing to build on the hotel’s success. The perfect candidate will be someone with a proactive mindset who can successfully account manage key clients, hunt for new business, and ultimately drive revenue into our fantastic hotel. Here you will report directly into the General Manager and work with a variety of different clients, industries, and segments. This is a maternity cover role covering a 12-month period until April 2025. What you'll be doing... Reporting to the General Manager, you can expect your working day to include the following: Proactively uncover new prospects for the hotel and maximise conversion of new business. Work within current business strategies and recognise potential opportunities. Responsible for the conversion of the hotel’s new business pipeline across all market segments and heavily assist in converting enquiries and achieving our annual budget. Build and grow the relationships with our key clients. Respond to corporate RFPs and contract corporate accounts. Complete all re-negotiation and re-contracting of annual rate agreements to ensure that new contracts are in line with the hotels’ agreed financial KPI’s. Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. Analyse the local market trends and competitor activity to identify hotel leads. Production and delivery of the sales performance reports (versus targets, KPI’s and overall sales objectives) Take responsibility for an allocated portfolio of LNR accounts, undertaking complete account management responsibilities for maintaining, developing, and maximizing opportunities for the hotels and group where appropriate, achieving individual targets set for the year. Host clients, arrange FAM trips and attend networking events, corporate travel, and industry events on behalf of the hotel to gain knowledge and new business. Ensure effective communication with other hotel departments to enable the smooth operation of in-house groups and functions. Support in the completion of the monthly consolidated board sales packs and the monthly commercial reviews with the Senior leadership team. Input enquiries into SalesForce and ensure the system is continuously updated. WHAT WE NEED FROM YOU To succeed in the role of our Director of Sales, you will need the following qualities and skills: A track record of sales achievement with at least 1 years’ experience in the service and hospitality industry is essential for this role. Strong strategic planning skills, with the ability to look ahead and put strategies in place to support the plans. A degree of knowledge of all market segments i.e., corporate, conference. Exceptional communication, organisational and negotiation skills with both internal and external stakeholders with a good working knowledge of Microsoft Office (Word & Excel). Is proactive, likes to be creative and has a passion for sales and hunting for new business. A positive attitude and superb work ethic Experience of OnQ would be desirable. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact our email. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 70 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
** NEW OPENING IN LONDON ** We are delighted to be opening more locations in 2024 and that's why we are looking for an experienced Head Waiter to join the team at our next Bread Street Kitchen in Stratford. The successful candidate will be placed into one of our Premium Casual Restaurants pre-opening to be immersed in all things GRR. They will be fully trained in our ways of working, various systems and our world class service and hospitality standards to be ready to take on this new and exciting challenge as we continue to grow as a best-in-class global restaurant business. What you do as a Head Waiter/Waitress: - You pride yourself on having an excellent product knowledge and going the extra mile to create a memorable guest experience - You are confident to run a section, open and close shifts, motivate and supervise the junior members of the front of house team - Your attention to detail ensures consistency and timely set up of the restaurant and your keen desire to coach staff enhances their knowledge and confidence - You thrive on teamwork and support management team to guarantee guests always leave with fully positive dining experience - You are keen to use your interpersonal skills, energy and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty - Access to the CODE hospitality app If you’d like to be part of an amazing new opening and develop your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
Responsible for assisting other kitchen staff like Cooks, Chefs, Supervisors or Managers. Their primary duties include cleaning the kitchen supplies, equipment and organising food and other items in the stockroom.
ROOM ATTENDANT MAIN DUTIES •Clean hotel rooms to required standards and by required deadlines •Complete regular cleaning routines (the task of the day) as per training •Change bed linen and towels •Make beds •High and low Dusting and polishing of furniture •Clean bathrooms, including vanity, sink, bath/shower, tiles/glass and walls •Vacuum and mop floors •Replace stock of guest supplies, such as shampoo, soap, brochures, etc. •Re-stock drinks in the mini-bar •Re-stock and clean equipment used
We are looking for a Chef de Partie to join the passionate back of house team at Bread Street Kitchen New Opening Bread Street Kitchen is an all-day dining restaurant. It showcases the very best of Gordon’s signature dishes; from his world-famous Beef Wellington experience and Himalayan salt dry-aged Rare Breed beef from the wood-fired grill. Renowned for its electric atmosphere, the bar is a destination in its own right What you do as a Chef de Partie: You pride yourself on running a section of the kitchen, preparing, cooking and presenting dishes, taking responsibility for all dishes coming out from your section and ensuring consistent presentation and memorable guest experiences You are confident in managing, training and passing on your Chef de Partie knowledge to the more junior members of the team You naturally enjoy building rapport with others You are eager to learn and you always push yourself to develop as a Chef de Partie You are keen to use your great cooking, organisational and time management skills, energy, confidence and passion for food to ensure the highest standards are consistently achieved What’s in it for you: Competitive Pay Rate Weekends off Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family 30% discount for your Friends & Family in all UK Restaurants Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy Meals on duty If you’d like to develop your career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
We are looking for a commis chef to join us at our Luxury 5 star hotel in London. Primary Duties: Start your shift in time and keep the highest standards of personal hygiene, dress in appropriate uniform in impeccable appearance at all times To promote a helpful image to clients and give full co-operation to any staff members requiring assistance for a customer without a prompt, having a caring and helpful attitude and anticipate customer’s needs whenever possible, to enhance quality service and in turn enhance client satisfaction To give full co-operation to any colleagues requiring assistance in a friendly and helpful manner Understand the aims of the hotel and your department To maintain effective communication within the team and to attend hotel meetings and training sessions when required Prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation Set up for lunch and dinner by ensuring proper amounts are in place for forecasted covers, special functions and all reservations Ensure readiness and makes priorities in case of last minute changes to restaurant or C&B reservations Confer closely with the Chef on duty and takes every opportunity to become familiar with the mise-en-place and standards of each dish Help employees to achieve optimum quality Assist employees with service to maintain quality and presentation of food dishes Follow applicable laws regarding food safety and sanitation whenever required Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly Ensure that dishes from own section is delivered on time and to the standard required using the assistance of the Chef on duty if needed Always follows the proper safety, hygiene and sanitation practices set by the Head Chef and F&B Manager Works in a safe manner that does not harm or injure themselves or others Accept flexible work schedule necessary for uninterrupted service to the food production function Maintains own working area, materials and company property clean, tidy and in good working order Continuously seeks to endeavor the knowledge of own job function Please apply now if this sounds like you.
The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Exciting opportunity! Nine Rooftop Restaurant- Pan Asian Located on the rooftop of Raddison Red Hotel. We are looking for an ambitious, dedicated and service-oriented Head Chef to join the team at Nine Rooftop Restaurant. Working within a diverse, inclusive, and supportive environment, you will be part of a team which will pride with our values of Personality, Passion, Respect, Working Together and Creativity. Key Information Address: North Greenwich Head Chef duties and responsibilities Design menus that enhance customers’ culinary experience while keeping up high quality standard. Submit cost proposals for menu items, monitor budgeted food cost. Control food delivery product quality and stock take. Provide feedback regarding the food quality, stock of large bulk purchases. Ensure that all food preparation is in accordance with regulatory guidelines. Design standardized food presentation guidelines for each dish. Monitor inventory levels of commonly used items. Look for ways to reduce spoilage of infrequently used items. Hire, train, and manage staff about proper kitchen sanitization methods. Requirements and skills Proven experience as Head Chef in a similar property size or direct Head Chef assistant in larger operation. Exceptional proven ability of kitchen management Ability in dividing responsibilities and monitoring progress Outstanding communication and leadership skills Up to date with culinary trends and optimized kitchen processes Good understanding of useful computer programs (MS Office, restaurant management software, POS) Credentials in health and safety training – Supervisor Food Safety certificate required. To provide a high standard of food production in the interests of our customers To ensure the kitchen is managed efficiently and professionally To make food purchases within the agreed budget and to maximise gross profit, which will include the effective management of staff levels and payroll costs To order, store and manage all food items and ensure compliance with current legislation. – To develop staff in achieving consistently high standards of food production and cleanliness in the workplace and to encourage a continual improvement process
Main Duties & Responsibilities Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences that result in lasting memories Support the head waiters/ waitresses and assistant managers during service Ensure that the highest standards are maintained throughout the restaurant Maintain seamless service at all times Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers*. Eye test vouchers and contributions towards glasses*. 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme ‘Introduce a Star’. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount* across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits.
Role Overview A head waiter, also known as a head server, plays a crucial role in restaurants, hotels, and similar hospitality settings. They oversee the dining experience, manage food and beverage orders, and ensure exceptional service for patrons. As a head waiter, you’ll lead the wait staff during your shift, ensuring smooth operations and customer satisfaction. Responsibilities Supervising Service:Manage table settings, ensuring they are clean, organized, and properly set. Oversee food orders, ensuring accuracy and timely delivery. Coordinate with kitchen staff to ensure efficient service. Customer Interaction:Greet customers warmly and seat them promptly. Provide menu recommendations and answer questions about dishes and prices. Handle customer complaints calmly and professionally, aiming to resolve issues promptly. Payment Processing:Take payments from diners, including cash, credit cards, or other forms of payment. Ensure accurate billing and provide receipts. Training and Leadership:Train new wait staff, familiarizing them with protocols, menu items, and service standards. Assign opening and closing duties to staff members. Monitor wait staff performance and address any issues. Health and Safety Compliance:Maintain knowledge of health and safety standards in the hospitality industry. Communicate safety and hygiene protocols to servers to maintain a clean and hygienic environment. Skills Required Food Preparation:Understand food preparation processes, including proper cooking temperatures. Monitor portion sizes and presentation to enhance customer appeal. Excellent Customer Service:Make menu recommendations to customers. Serve patrons within a reasonable timeframe. Handle customer complaints professionally. Health and Safety Standards:Comply with hygiene and safety protocols. Ensure a clean and safe dining environment. Qualifications Experience:At least 1 years of experience working in a hotel or restaurant. Familiarity with restaurant operations and service standards. Education:Secondary school certificate or equivalent.
📍The Raffles at The OWO YOUR MISSIONS : • Support the Manager, to achieve the stated objectives in sales, cost control, employee retention, health and hygiene standards and to ensure an enjoyable guest experience whilst maintaining profitability. Main responsabilities : • Create a seasonal drink menu. • Prepare mixed drinks by selecting and mixing ingredients according to recipes. • Conduct beverage/cocktail trainings focusing on innovation and improving guests experience. • Responsible for the bar upselling program ensuring the process is completed in a timely manner and according to SOP. • Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours • Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. • Prepare Store requisitions and Bar requisitions. • Extensive knowledge of classic and modern mixology, spirits and bar service • Conduct weekly training sessions with all bartenders as well as regular training on wine and cocktails. • Maintain the product quality, by checking beer pipes, cordials, juices etc. • In the absence of Assistant Manager, Bar or Manager, Bar take responsibility of all operational issues. • Any other duties as assigned. Skills, Experience & Educational Requirements • Minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant • International experience preferred • Excellent communication, interpersonal and leadership skills • Committed to and passionate about the food and beverage industry • Willing to work flexible hours . • Have a valid work permit visa
Goldmills are hiring a Luggage Porter on behalf of our client, a popular 4* Hotel in the Waterloo area. We are looking for a friendly, confident individual who is passionate about delivering excellent customer service. The position is available on either a full-time or part-time basis and hours will be 9am - 5:30pm. Your daily duties will include but not restricted to; - Providing guests with a warm greeting upon arrival - Paying close attention to detail, ensuring you are always aware of customers needs - Provide information to guests, such as maps, brochures, tourist information etc. - Able to provide guests with recommendations on local attractions, restaurants, bars, events and places to see - Arrange special services for customers when required - Knowledge of all promotions and packages within the hotel and able to promote these to customers - Handle customer enquiries and relaying to Manager when required - Handle guest mail and messages ensuring they are responded to and managed promptly It is important that the right person is attentive and personable, pays close attention to detail and makes guest satisfaction a priority.
We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.
Job Description Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As our Food & Beverage Team Member , you… Deliver consistent and memorable service to all our guests. Connect and work together with your team to ensure every guest leaves with a wish to return. Take orders and send them to kitchen staff. Check ordered meals on collection from kitchen and deliver to guests. Keep tables and service areas clean and tidy as per procedure manual. Maintain hygienic food service techniques during service. Provide efficient, friendly and professional service to all guests, making all guests experience positive. Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment. You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. A little more information: We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role. We offer a place where you can “Be All You Are” as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations. Our hotel offers 348rooms, Restaurant & Bar. To ensure you can best welcome and care for our guests you will need to be fluent in English. Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. If you feel you are the right candidate for the role as our Waiter/Waitress, please click ‘apply’ now! We’d love to hear from you! One more thing… By working at IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Work Experience Great communication skills Well organized Problem solving abilities Full Flexible working between Monday to Sunday. Benefits As part of our team you can have: Salary – £ 13.16/hour Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C) Pension Scheme Talent gym access Additional holidays with service Delicious complimentary meals on duty prepared by our creative chefs Career opportunities across a network of international brands Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality And more: recommend a friend scheme; Employee Advisory Service (all benefits subject to availability and T&C) Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. Information on the processing of personal data When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
We are looking for fun and energetic Waiter/Waitress to join the team at Street Burger – Covent Garden. Street Burger - Covent Garden is situated in the heart of Covent Garden, serves up the best burgers, seasoned fries and indulgent desserts, alongside amazing shakes, cheeky cocktails and more. The humble yet magnificent burger has long time been a part of our restaurant menus. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. What you do as a Waiter/Waitress: - You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences - You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience - You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therap - Meals on duty - Access to the CODE hospitality app If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
We are looking for a Linen Porter for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guaranteeing a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanor, and working in respect of health and safety regulation. The linen porter will also be called upon for cleaning duties, when necessary, assisting the rest of the team in cleaning rooms or public areas as well as managing all guests' requests with a positive and proactive attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: - Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. - Receive and store deliveries. - Stock linen cupboards. - Report maintenance issues. - Complete the relevant daily, weekly and monthly tasks as directed. - Maintain high standards of personal presentation and hygiene in line with the company dress code. - Ensure that personal KPIs are achieved. - Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: - Minimum of 1 year of working within the housekeeping department (not a must to be considered). - Reliable and dependable in performing duties. - The ability to communicate in English effectively and persuasively at all levels. - A good team ethos is important, along with the ability to support team members and colleagues. - The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.
About us: Central Electrical & Mechanical NW Ltd. is an electrical and mechanical engineering contractor operating within, but not limited to, the North West of England. With over 30 years of experience in the M&E industries under our belts, the firm now boasts a prolific portfolio spanning all manner of works. Such works include lighting, heating, air-conditioning, ventilation, plumbing, power, communications, security, and much more. We have a greater Manchester based clients in Hotels , bus stations , tram stations , factories and more that require maintenance mainly throughout the working day but will be required to work out of hours sometimes. Due to our unprecedented growth, there is an opportunity to join our team as a Maintenance Engineer. Duties: - Perform routine maintenance tasks, including inspecting equipment, troubleshooting issues, and making necessary repairs - Conduct regular inspections of the facility to identify potential maintenance needs - Develop and implement preventative maintenance programs to ensure the longevity of equipment - Building management systems, air handling units for temperature control and Dali lighting control systems as well as a wide range of renewables products such as ground source heat pumps and solar PV and AHU - Various works which may included electrical and mechanical works including plumbing - Coordinate with outside contractors for specialized repairs or installations - Keep accurate records of all maintenance activities and repairs - Respond to emergency maintenance requests in a timely manner - Collaborate with other departments to ensure smooth operations What we need from you: - Fluent in English, both written and verbal - Proven experience in a similar role - Strong mechanical knowledge, including experience with logic controllers and schematics - Excellent customer service skills - Ability to weld and perform electrical work is preferred - Demonstrated ability to maintain a high level of professionalism and leadership - ECS/CSCS Card - 18th Edition would be an advantage but not essential If you are a motivated individual with a strong mechanical background and a passion for problem-solving, we encourage you to apply for this position. We offer competitive compensation and benefits packages, as well as opportunities for career growth & paid training of your choice. Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with us.