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About the job We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional InformationWhat's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
We are now looking for a Cleaner to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. THIS IS A FULL TIME POSITION Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. What you do as a Cleaner: · Maintaining clean and sanitize all restroom facilities as well as the dining area, ensuring they meet high standards of cleanliness and hygiene · Dusting, sweeping, polishing, mopping, and vacuuming designated areas to a high standard · Identify and report any maintenance issues or damages in the restrooms · Work alongside other cleaning colleagues and team members to maintain the overall cleanliness of the restroom · Monitoring and re-stocking cleaning supplies · Assist with other tasks as needed What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Company Profile: Finclass Ltd is a family-run, independent catering butcher located in the heart of Central London. Since 1995, we have proudly supplied premium-quality meats to some of London’s most prestigious restaurants, top hotels, and clubs. Renowned for exceptional service and a dedication to sourcing the finest products, we’ve built strong, lasting relationships with some of the city’s top chefs. We are currently looking for a reliable and experienced delivery driver to join our team and uphold our reputation for excellence. Job Description: We are seeking a dependable, customer-focused delivery driver to transport meat orders to our esteemed clients across Central London and surrounding areas. The ideal candidate will have a strong work ethic, excellent driving skills, and a commitment to timely, professional service. Location: Our premises are based just south of Westminster Bridge, in Lambeth, SE1. Salary: Competitive, dependent on experience. Key Responsibilities: - Safely operate a company vehicle to deliver meat to catering clients in and around Central London. - Plan and follow the most efficient delivery routes. - Load and unload products with care to ensure quality is maintained. - Maintain accurate records of deliveries and customer interactions. - Communicate effectively with clients and team members to ensure a smooth delivery experience. - Collaborate with other drivers to ensure all customer orders are delivered on time. Requirements: - A clean, valid UK driving licence and excellent driving skills. - At least 2 years of experience in a similar role (preferred). - The ability to park the company-assigned van at home (for business use only). - A strong work ethic with a positive, can-do attitude. - Good time management and organizational skills. - Excellent communication and customer service abilities. - A presentable appearance and professional demeanour. - The physical ability to handle heavy lifting (loading/unloading goods). - A good command of English. - The right to work in the UK. - Immediate availability. Vehicle Maintenance: Drivers are responsible for ensuring the company van is kept clean, presentable, and in good working condition through regular maintenance checks. Working Hours: This is a full-time, permanent role requiring a minimum of 50 hours per week: Monday – Friday: 5:00 AM – 2:00 PM Saturday: 6:00 AM – 11:00 AM Flexibility may be required during busier times of the year. What we offer: - Holidays: 4 weeks annual leave plus bank holidays. - Bonus : Discretionary annual bonus. - Discounts: Staff discounts on premium-quality meat. - Pension : Company pension scheme. - Environment: A supportive and collaborative team culture. How to Apply: If you’re a reliable and hardworking driver ready to join a dynamic team, we’d love to hear from you! Finclass Ltd is an equal opportunity employer, committed to creating an inclusive environment for all employees.
As an Assistant Manager at Travelodge, you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include: Making sure rooms and communal areas are cleaned by company best practice Ensuring food is prepared and presented to brand standard. Maximising food and beverage sales by cross and upselling. Reviewing customer feedback to produce targeted action plans Working with team members to create personal development plans Recruiting motivated team members and making sure they have a warm induction Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health and safety 40 hours per week (typically 3pm to 11pm, 13pm to 23pm and occasionally 7am to 15pm) The ideal candidate for this role will have preferably been Supervisor/Leader or equivalent, in a customer facing industry and will have led a team. Experience of a food and beverage operation isn't essential, but would be advantageous. At Travelodge, we value your attitude and character as much as your experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. Benefits include: 50% discount on rooms plus food and drink Discounts for friends and family with thousands of rooms at £14.99 £50 voucher on each work anniversary Additional holiday with each year of service Discounts off many high street retailers and mobile phone bills Pension scheme totalling 8% (employer contribution 3%)
Job Types: Full-time, Temporary, Zero hours contract Pay: £11.44 per hour Overview We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and overall presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience, ensuring they feel comfortable and valued during their stay. Duties Clean and tidy guest rooms, including making beds, dusting surfaces, and vacuuming carpets. Restock room supplies such as towels, toiletries, and linens to ensure all amenities are available for guests. Inspect rooms for maintenance issues and report any concerns to the appropriate department. Maintain cleanliness in public areas, including lobbies, hallways, and restrooms. Follow health and safety regulations while performing cleaning duties. Respond promptly to guest requests for additional items or services. Collaborate with other hotel staff to ensure a seamless guest experience. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a focus on cleanliness and organisation. Excellent time management skills to efficiently complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Good communication skills to interact effectively with guests and colleagues. A positive attitude and a willingness to go the extra mile for guests. Join our team as a Room Attendant in our CLIENT HOTEL and contribute to creating memorable experiences for guests through your hard work and dedication!
Location: North London About Us: We are a small hotel with 10-12 rooms, offering cozy and comfortable accommodations. While we do not provide catering services, we strive to deliver an exceptional guest experience. As new entrants to the hospitality industry, we are seeking an experienced professional to guide us and ensure the efficient and successful operation of our hotel. What We’re Looking For: We are looking for a highly skilled and experienced hotel manager or consultant who is passionate about hospitality and has a proven track record in managing small hotels, guesthouses, or similar properties. The ideal candidate will also have expertise in Airbnb, Booking.com, direct bookings, channel management, and overall operational efficiency. Key Responsibilities: Oversee daily operations of the hotel and ensure smooth functionality. Manage online listings on platforms such as Airbnb, Booking.com, and other OTAs (Online Travel Agencies). Optimise channel management tools to coordinate bookings from multiple platforms and prevent double bookings. Develop strategies to increase direct bookings and reduce dependency on OTAs. Handle guest inquiries, reviews, and feedback professionally. Implement and maintain housekeeping and maintenance schedules. Develop competitive pricing strategies, promotions, and revenue management initiatives. Qualifications and Experience: Proven experience in hotel management or similar roles, ideally in small or boutique hotels. Strong understanding of Airbnb, Booking.com, and other online booking platforms. Hands-on experience with channel managers and property management systems (PMS). Expertise in guest relations and customer service excellence.
Grow with us... The unsung superheroes of Treehouse Hotel are those who keep guests safe and the property secure. Our Engineers protect and maintain the hotel itself, the property it’s on, and the surrounding grounds. They attend to daily maintenance and repairs, from HVAC problem-solving to dry wall repair. Generally, engineers are the people who save the day, and who also ensures there is rarely, if ever, a day that needs saving. We’re currently seeking an affable, reliable Shift Engineer at Treehouse Hotel to lead the Shifts and keep things running smoothly behind the scenes. And when you’re engaging with guests, it’s all about being accommodating, patient, and warm while resolving the issue as quickly and seamlessly as possible. If you’re nodding in agreement while reading this, we’d love to connect. Inside Tip: Flexibility, fast-thinking and teamwork are the keys to success in this role. About you... Passionate about hospitality, Repairs/Maintenance, HVAC, Plumbing, and Electrical with a minimum of 2 year of similar work experience. A post-secondary diploma or degree would be a plus. Experience in engineering, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Assistant Hotel Manager role could be the next exciting step in your career. As an Assistant Hotel Manager at Travelodge London Brent Cross, you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include: Working with team members to create personal development plans for their career growth Recruiting motivated team members and making sure they have a warm and welcoming induction Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel) Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel) Reviewing customer feedback to produce targeted action plans for improvement as required Making sure rooms and public areas are cleaned using company best practice Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health & safety.
Magda Boutique Rooms is seeking a dedicated and detail-oriented Hotel Housekeeper/Cleaner to join our team. You will play a key role in maintaining a clean, safe, and welcoming environment for our guests, ensuring that all rooms and public areas meet our high standards of cleanliness and comfort. Responsibilities - Clean and prepare guest rooms: make beds, vacuum floors, dust furniture, clean bathrooms, and replenish amenities. - Maintain public areas: clean and maintain lobbies, hallways, and other public spaces as required. - Inspect rooms and report issues: identify and report maintenance or safety hazards in guest rooms and public areas. - Linen and towels: Change and replenish bed linens and towels following hotel standards. - Adhere to health and safety guidelines: comply with all health, safety, and hygiene policies and procedures. Qualifications - Previous housekeeping or cleaning experience in a hotel or hospitality setting is required. - Strong attention to detail and commitment to high standards. - Good communication skills and the ability to follow instructions. - Ability to work in a team and a positive, helpful attitude toward guests. Benefits - Competitive hourly wage. - Flexible schedule with various shifts available. - Uniform provided. - Employee discounts on hotel services and accommodation. - Career development opportunities within Magda Boutique Rooms.
Position Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Location: Sidney Hotel Victoria Job Type: Full Time/ Permanent Schedule: 07:30 - 15:30. Pay rate: £13.50 -£14.00 p/h (depending on experience) We have an exciting job opportunity for the right candidate to join our housekeeping family at Sidney Hotel Victoria. If you have the right experience, knowledge and attitude for this position, we would love to hear from you! Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. This includes managing housekeeping staff, ensuring cleanliness and maintenance of guest rooms, public areas, and other facilities, and ensuring that housekeeping standards are consistently met. The Housekeeping Supervisor ensures that the highest level of guest satisfaction is achieved by providing quality service, maintaining a safe and clean environment, and assisting in training and motivating the housekeeping team. Key Responsibilities: Supervision and Staff Management: Supervise and coordinate the activities of housekeeping staff. Assign duties to staff and ensure that work is completed according to established standards and schedules. Monitor staff performance and provide guidance and support as needed. Assist in the training, and development of housekeeping team members. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and maintenance standards are consistently met. Ensure that rooms are cleaned and prepared according to brand or facility standards, including restocking supplies, replacing linens, and checking for maintenance issues. Monitor cleanliness of corridors, lobbies, stairways, elevators, and other public spaces. Ensure proper inventory levels of cleaning supplies, linens, and equipment. Ensure that inventory is properly managed and stored. Track and report on usage of cleaning products to minimize waste. Guest Service: Respond promptly to guest requests or concerns regarding cleanliness or service. Ensure that guest rooms meet the specific requirements or special requests, such as additional amenities or preferences. Resolve any housekeeping-related guest complaints or issues in a professional and timely manner. Health, Safety, and Compliance: Ensure that housekeeping staff follow all safety protocols, including proper handling of cleaning chemicals and equipment. Maintain a safe working environment by ensuring that the team follows proper cleaning and safety procedures. Ensure compliance with all health, safety, and sanitation regulations and company policies. Communicative and Administrative Tasks: Monitor the performance of housekeeping staff, provide performance reviews, and recommend disciplinary actions when necessary. Assist in scheduling staff to ensure adequate coverage and efficient operations. Work closely with other departments, including Front Desk, Maintenance, to ensure smooth operations. Communicate effectively with the housekeeping team, managers, and other departments to address any issues or updates. Assist in training new housekeeping staff on standard operating procedures, safety practices, and guest service expectations. Qualifications: High school diploma or equivalent; a college degree in Hospitality Management or a related field is preferred. Proven experience (2+ years) in housekeeping or cleaning services, with at least 1 year in a supervisory role. Strong leadership skills with the ability to motivate and manage a team. Excellent organizational and time management skills. Attention to detail and commitment to maintaining high cleanliness standards. Ability to handle stressful situations and resolve conflicts effectively. Strong communication skills, both verbal and written. Knowledge of housekeeping operations, cleaning chemicals, and safety procedures. Ability to work flexible hours, including weekends and holidays.
We are looking for a TEMPORAL full time maintenance / painter for a position in one of our hotels in Central London. Working 5 days a week in a rota basis. Weekly payment. You must have experience and the right to work in England. We are not able to provide sponsor