Field Operations Manager, UAV Drone Operations
1 day ago
Camberley
About the Role We are seeking an experienced and highly motivated Field Operations Manager to lead and deliver UAV field operations across a wide range of applications. This is a hands-on leadership role responsible for managing operational delivery in the field, including demonstrations, training, technical support, and system trials. You will oversee a team of pilots and technicians while ensuring high standards of safety, compliance, and customer satisfaction. The role requires a proactive, organised individual with strong technical awareness and the ability to operate effectively in dynamic, real-world environments. Key ResponsibilitiesOperations & Project Delivery • Plan, coordinate, and execute field operations including:, • system demonstrations, • customer deployments, • field service, maintenance, and repairs, • research and development trials, • Develop operational plans considering airspace restrictions, regulatory requirements, and client needs, • Coordinate approvals and logistics to ensure successful delivery of field activitiesTeam Leadership, • Lead, mentor, and manage a team of UAV pilots and technical specialists, • Promote a strong culture of safety, performance, and continuous improvement, • Ensure all team members are trained and competent in both operation and maintenance of systemsCustomer Engagement & Support, • Act as the primary point of contact for customers requiring:, • service and maintenance, • operational support, • technical guidance, • Manage inbound and outbound enquiries, ensuring timely and accurate responses, • Build and maintain strong relationships with clients and partnersTraining & Capability Development, • Coordinate and deliver training for:, • internal personnel, • external customers, • Ensure all operators meet required competency and compliance standardsCompliance & Safety, • Maintain strict adherence to UAV regulations and operational safety standards, • Implement and enforce company procedures and best practices across all field activities, • Manage risk and incident response in operational environmentsSkills & ExperienceEssential, • Proven experience in operations management, field service, or project delivery, • Strong leadership and team management experience, • Excellent organisational and communication skills, • Ability to manage multiple priorities in a fast-paced environment, • Strong problem-solving skills and attention to detailTechnical / Industry Background, • Experience in aviation, UAV/drone operations, or technical field services, • Understanding of flight operations, safety, and regulatory frameworks, • Background in engineering (mechanical, electronic, or software) or technical systemsDesirable, • UAV piloting experience and/or relevant certification (e.g. GVC or equivalent), • Experience with:, • drone systems and payloads, • field-based testing or deployments, • international operations, • Knowledge of drone regulations and compliance