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We’re growing at Fortress Safety, and we’re excited to be recruiting a Technical Services Engineer / Customer Technical Support Engineer (Industrial / Automation / Machinery Safety) to join our Application & Technical Support team based at our Wolverhampton HQ. Please note this is not IT / Tech Support. About Fortress Safety Fortress Safety are experts in machinery safety and interlocking. Since 1977, we’ve been protecting people and equipment in hazardous environments across the world. Headquartered in Wolverhampton, we operate globally across the USA, Europe, Australia, China and India. We’re proud to be part of Halma plc, a FTSE 100 global group of life‑saving technology companies with over 8,000 employees across 50+ subsidiaries worldwide. The role As a Technical Support Engineer, you’ll play a key role in supporting customers throughout both pre‑sale and post‑sale stages of our Interlocking products, with a strong focus on post‑sale technical support. You’ll help customers troubleshoot products, provide installation guidance and resolve technical challenges efficiently, ensuring an excellent customer experience. What you’ll be doing • Build strong technical knowledge of Fortress products, user requirements and relevant standards, • Support customers via phone and inbox, meeting agreed KPIs and response targets, • Diagnose and resolve complex technical and product‑related queries, • Work closely with colleagues to continuously improve support processes, • Partner with Sales to help customers correctly specify and integrate products into automation systems, • Support customer engagement through webinars, training sessions and trade shows What we’re looking for • 1–3 years’ experience in technical support, field service or an engineering‑based role, • Exposure to industrial safety systems, PLCs, HMIs or automation technologies (hands‑on experience is a plus), • Strong problem‑solving and troubleshooting skills, • Clear and confident communication skills, written and verbal, • A collaborative mindset with the ability to work cross‑functionally, • Degree in Engineering or a related technical discipline (or equivalent experience gained on the job) Role details • Job title: Technical Support Engineer, • Location: Fortress Interlocks, Wolverhampton (WV4 6FB), • Working pattern: Office‑based, • Salary: £30,000 – £40,000 per annum, • Contract: Permanent Benefits • 25 days holiday plus bank holidays, • Pension with employer contributions up to 10.5%, • Company bonus scheme, • Life assurance cover, • Annual Halma share vesting scheme, • Bike to work scheme, • Eyecare scheme, • Airport parking discounts, • Long service recognition Inclusion & belonging At Fortress, we don’t just accept difference – we celebrate it. We’re committed to creating an inclusive environment for everyone. If you need any adjustments during the recruitment process, please let us know. Interested? If you’re passionate about technology, problem‑solving and customer support, we’d love to hear from you. #TechnicalSupport #EngineeringJobs #WolverhamptonJobs #Automation #MachineSafety #STEMCareers #Halma NOT (helpdesk OR service desk OR desktop OR windows OR o365 OR active directory OR network OR sysadmin)

Business Development Manager / Field Sales / Sales Engineer Automation | Machinery Manufacturing | Industrial Machinery Safety | UK Wide Base salary: £60,000–£65,000 (OTE c. £15,000+) Plus: Company car | Bonus scheme Location: Hybrid – Ideally within 2 hours travel of our Wolverhampton office (travel as required) About the Role Fortress Safety is seeking a driven Business Development Manager / Field Sales Engineer to sell our range of products and accelerate new business growth across the automotive, transport, commercial vehicle, vehicle battery manufacturing and Tier-1 / Tier-2 supplier sectors. This is a role for a proactive new-business hunter who thrives on building relationships across the entire supply chain — OEMs, integrators, machine builders and Tier-1/Tier-2 suppliers — and converting complex, technical opportunities into long-term commercial success. You will lead end-to-end technical sales and business development, combining commercial acumen with engineering understanding to deliver high-value safety and automation solutions. You’ll be representing a global leader in machinery safety and interlocking, part of Halma plc (FTSE 100). Why This Role Matters This is a high-impact position for a proactive new business hunter who thrives on building relationships and delivering complex technical solutions. You’ll work closely with OEMs, Tier-1 suppliers, and integrators to identify, develop, and convert high-value opportunities aligned with our strategic growth objectives. What you’ll be doing • Drive new business growth and market penetration across automotive & transport sectors, • Build and develop relationships with OEMs, Tier-1 suppliers, integrators and machine builders, • Lead the full business development lifecycle – from opportunity identification to order conversion, • Promote high-value technical safety and automation solutions, • Develop strategic sales plans for automotive and EV battery manufacturing, • Work collaboratively with internal and international sales teams, • Create a strong pipeline across the whole supply chain What you’ll bring • Proven experience in factory automation / machinery safety / controls / functional safety, • Successful track record in technical B2B sales of complex solutions, • Experience working with automotive, EV battery manufacturing or transport sector customers, • Strong business development and account growth capability, • Commercial negotiation and stakeholder management skills, • Ability to turn complex technical concepts into compelling value propositions, • Engineering degree or equivalent hands-on experience, • Willingness to travel and work within a global business About Fortress Safety Since 1977, Fortress Safety has protected people and equipment in hazardous environments worldwide. Headquartered in Wolverhampton, we operate across the UK, Europe, USA, Australia, China and India, and are proud to be part of Halma plc, a purpose-driven global group focused on safety, health and the environment. 🎁 Benefits • 25 days holiday + bank holidays, • Pension (up to 10.5% employer contribution), • Company bonus scheme, • Car allowance / company car, • Life assurance, • Halma annual share vesting scheme, • Bike to work scheme, • Eyecare & wellbeing support, • Long-service recognition, • Travel & airport parking discounts 🤝 Inclusion & Belonging We celebrate difference. We are committed to building an inclusive environment and welcome applicants from all backgrounds. If you require adjustments during recruitment, just let us know. 📩 Ready to drive growth in the automotive and transport sector? Apply now and help us shape the future of safety, automation and mobility manufacturing.

Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence.Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. Programme Chief Engineer Wolverhampton Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays Private medical insurance Comprehensive health cash plan Flexible working options Pension (10% employer contribution) and life assurance Early finish on Fridays Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Actuation Systems UK Safran Actuation Systems UK is a world‑class centre for the design, manufacture and support of actuation and flight‑control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward‑thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace. We are looking for passionate individuals to join our Global Defence Systems team as Programme Chief Engineer at our Wolverhampton site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role The Programme Chief Engineer will act as the technical authority for the Electro‑Mechanical Actuation (EMA) product line within the Global Defence Systems value stream. This role leads the engineering effort across the Integrated Project Team, ensuring decisions are made effectively, technical challenges are resolved, and customer expectations are met. You will work closely with the IPT Lead (programme/system ownership), while owning technical leadership, architecture decisions, customer technical engagement, and engineering governance. Provide technical leadership to the IPT, ensuring EMA systems are delivered to regulatory and customer requirements. Own the system architecture and ensure compliance across the full lifecycle: proposal, definition, design, verification, manufacturing, sustainment. Make informed, timely technical decisions and drive engineering clarity when working with incomplete or uncertain data. Lead and coordinate multidisciplinary engineering teams, ensuring alignment and efficient problem-solving. Act as the primary technical contact for major customers (e.g., Lockheed Martin). Lead customer and supplier technical discussions, reviews, and negotiations. Support relationship-building and alignment, especially where challenges currently exist (including the India design centre). Collaborate with the IPT Lead to develop schedules, plans, and milestone strategies (e.g., PDR, CDR, qualification). Ensure robust requirements management, including use of tools such as DOORS. Champion configuration management, quality, and product safety standards. Lead product safety assessments and represent the IPT at the Collins Product Safety Board. Support Operations, Quality, and Supply Chain with RCCA investigations, cost reduction, and zero‑defect initiatives. Provide leadership for sustainment, repair, obsolescence, and re‑introduction activities. Review supplier designs and oversee systems‑engineering deliverables. Mentor, coach, and support engineers across the IPT. Promote a collaborative, innovative, and technically disciplined culture.What You'll Bring Experience in EMA systems (electrical-mechanical actuation), motor drives, power electronics, gearboxes, and control systems. Aerospace or defence background preferred; strong automotive experience considered where relevant. Understanding of electrical, electronic, mechanical, hydraulic, and software/firmware systems. Knowledge of architecture development, system sizing, trade studies, interface control, and compliance analysis. Familiarity with PLM and CAD systems. Proactive decision‑maker with strong ownership. Confident leading in ambiguous environments and able to "work in the grey." Strong communicator who can influence at all levels, including senior leadership and customers. Able to build global relationships and manage cross‑site collaboration. Resilient, composed, and capable of driving alignment across diverse teams