IT User Support technician
2 months ago
£30000–£38000 yearly
Full-time
Wakefield
Job code 3132 In this role you'll collaborate with IT technicians, customers and your team leader to provide fast, effective solutions to IT problems. You might issue password resets, help troubleshoot common computer issues, remotely install software, or escalate more complex issues. What will your days involve?
Daily responsibilities might include: Installing and setting up computer systems or software
Reporting any queries or issues that come up regularly
Helping customers identify actions to solve their IT issue
Helping customers access their IT systems
Introducing new applications and devices to customers
Referring more complicated issues to operations technicians. Note: Sponsorship is also available for suitable candidates.