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Role: Customer Service Specialist Reports into: Head of Customer Services Hours: Monday - Friday between 9.00am - 17:00pm Salary: Up to £28000 per annum Location: This is a hybrid role based primarily from home. You will be required to work from our Wolverhampton/ Hatfield office two days per week Brief Overview of Geobear Geobear is a specialist ground engineering contractor providing rapid, long-lasting solutions to problems of sinking and settling foundations, slabs and infrastructure. We improve and strengthen soils and infill using expanding geopolymers. We are a worldwide organisation and have been working in the UK for almost 40 years. Role KPI’s: • Responding to clients in Whatsapp in 1 hour, • Booking site visits, • Communicating with customers via email within 24 hours of receipt, • <10% inbound call abandonment rate, • 90% call compliance rate, • Ensuring any call backs are undertaken the day they are received, • Working collaboratively to ensure customer portal messages are responded to within 24 hours of receipt The Role: What You’ll Do As a key member of our team, you will drive the initial customer experience and keep our operations running smoothly. Your core responsibilities include: • Lead Management: Accurately input B2B and B2C enquiries from emails, calls, and webforms into Salesforce., • Booking site visits, • Manage Communications with clients via Whatsapp, • Sales Support: Qualify sales opportunities and strategically schedule appointments for the sales team., • Account Ownership: Manage enquiries for private, B2B, and insurance clients across multiple channels, ensuring every customer feels heard and valued., • End-to-End Communication: Take full ownership of the customer journey, providing proactive updates from initial query to resolution., • Administrative Excellence: Execute all project-related admin with precision, including the management of insurance claims and complaints., • Quality Control: Identify and escalate service delivery gaps to ensure we maintain our high standards., • Agility: Tackle ad-hoc tasks as they arise with a flexible, "can-do" approach (full training provided). About You: Skills & Mindset We value attitude and experience over formal qualifications. We want to hear from you if you are a customer-centric professional who fits the following profile: • Proactive and able to be persuasive over the phone, • Having natural urgency to follow up, • Organised and pedantic to follow up all tasks in Salesforce with deadlines and responsibilities, • KPI Driven: You are motivated by clear targets and thrive in a fast-paced environment. You have a genuine passion for high-volume call handling and take pride in "beating the clock" without sacrificing quality. For you, a missed KPI is a missed opportunity to help a customer., • Tech-Savvy: You learn new systems quickly; while full training is provided, prior experience with Salesforce or Claims Handling is a major advantage., • Independent yet Collaborative: You are a self-starter who thrives with autonomy while working remotely, but you never hesitate to jump in and support the team., • Resilient & Reliable: You remain focused in a home-office environment and take pride in being a dependable point of contact. You understand that Geobear customers are often dealing with stressful property issues. You remain calm under pressure, stay focused in a home-office environment, and take personal pride in being a steady, dependable point of contact for worried homeowners., • Problem Solver: You don't need to be an expert in ground engineering—we’ll teach you the science—but you must be an independent thinker with a strong work ethic. We need your intellectual curiosity and work ethic. You are someone who looks for solutions rather than just reporting problems, using your initiative to keep projects moving forward., • Communications Specialist: You possess a "can-do" attitude and a professional phone manner. Whether you are speaking to a residential B2C customer or a professional B2B partner, you adapt your tone to provide a premium, seamless experience at every touchpoint. The customer service role can evolve to a residential sales role after high performance in 3-5 years. YOUR CAREER PATH: FROM CUSTOMER SERVICE TO RESIDENTIAL SALES At Geobear, we believe the best salespeople are built from the inside out. This role is not just a job — it's a genuine launchpad for a career in residential sales. Every day you'll be developing the exact skills our top-performing Area Managers rely on: deep product knowledge from handling hundreds of enquiries, consultative communication from supporting homeowners through stressful property issues, Salesforce mastery, and a sharp commercial eye from qualifying opportunities for the sales team. After demonstrating consistent high performance over 3–5 years — hitting your KPIs, showing strong commercial instinct, and bringing a proactive, solutions-oriented mindset — there is a clear pathway to progress into a Residential Area Manager role. That means owning a territory, conducting site visits, delivering quotes, and managing your own pipeline from first contact to close. We don't promote on tenure alone — we promote people who show they're ready.

A law firm specializing in intellectual property law is seeking a Legal Intern to assist with trademark and copyright assignments. This internship is open to penultimate-year law students who are keen on a career in IP law and can demonstrate strong research and drafting skills.

Freedom from traditional firm politics and rigid targets?.The ability to take on as many clients as you wish, and choose who these clients are?.To work from virtually anywhere in the world with extensive remote working systems?.To choose your own schedule, working whenever you wish to fit around you

Office (Birmingham or Manchester).Reporting to the Managing Director, you will be setting up and leading a team whose objective is to stop the theft of books through digital means, by securing all components of the supply chain.Building out a blockchain DRM system for books.Creation of e-reader soft

Restaurant Supervisor - Birmingham.Billesley Manor Hotel & Spa is a luxury 4* hotel steeped in history.Set in 11 acres of Warwickshire parkland, the Grade II listed building hosted William Shakespeare in 1599, with its heritage dating back to 1327.The hotel is proudly part of the Marriott Tribute Po

General Manager vacancy in GAIL’s!.If creating a positive environment for your team and your neighbourhood makes you smile, then please read on!.We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be.You should be motivated by strategic.With no day being the sa

Business Development Manager - Government and Public Service.Avanade is looking for Business Development Managers who are deal hunters, deal makers, originators and self-starters who can develop and win new business in a complex consulting environment with sophisticated technology solutions.Business

Jotform is a San Francisco-based SaaS company with more than 35 million users worldwide.We are thriving and growing, and we’ve never needed outside funding.That’s because we like keeping things agile, independent, and fun.Jotform believes everyone should be able to create their own online forms.

Roc Search’s client have a vacancy for a.This role will cover the northern territories of the UK, with focus on developing the European market.Experience within manufacturing is a must.Any experience with Injection moulding/polymers/plastics/reusable packaging/rubber is highly beneficial.Experienc

Our client is a leading B2B media and events company that connects professionals and organisations across the accounting and financial services industry nationwide.In addition, they provide businesses with data-driven insights, host exhibitions and conferences, and deliver digital marketing solution

Job Title: Cover Supervisor Location:West Sussex Start Date: Immediate Start INDELSEC Are you ready to step into the world of education and make a difference in the lives of students? We are looking for an enthusiastic and reliable Cover Supervisor for an immediate start to support secondary scho

Our client is a leading distributor of Resins and associated products to the Adhesives, Sealants, Coatings and Construction markets.This position is a full-time permanent role reporting to the Managing Director.Joining a small, proactive and fast paced team.This position will be field / home based a

Our client is looking for an experienced and proactive.Accounts Receivable Supervisor.Accounts Receivable function and drive strong cash collection performance across the business.The successful candidate will have a solid background in.Accounts Receivable and Sales Ledger operations.This role would

Job Title Operations Supervisor Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.Location Cradley Heath or Gloucester Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality tr

A leading M&E Contractor based in East Londonare looking for a Mechanical Supervisor to join their team and progress towards a Project Manager position.They work primarily within the commercial sector within London and South East.The role is ideal for a Mechanical Supervisor/Site Managerwho is looki

Night Shift 6pm-6am (Monday-Thursday).Training and development opportunities.Genuine opportunity for career progression.Supportive and collaborative working environment.Key QA Supervisor Responsibilities:.Supervise the Quality Assurance department on night shift to ensure safe, legal and high-quali

We have an exciting opportunity for a.Senior Client & Business Development Manager.The role is being recruited for within the A&O Shearman London office, with applications also welcomed from candidates across wider Europe.Our Marketing team helps the firm to win and grow the right clients and work.W

EXPERIENCE WASTE & RECYCLING PROCESSING OPERATIONS MANAGER REQUIRED TO OVERSEE A PRODUCTION TEAM AT A BUSY SITE.TITLE: Assistant Site Manager / Operations Supervisor Hazardous Waste.YOU WILL HAVE WORKED IN HAZARDOUS WASTE AS A: Waste Operations Team Leader, Hazardous Waste Transfer Station Supervis

Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role?.We're looking for a Warehouse Supervisor to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution

Prospero Teaching is looking for a dedicated Cover Supervisor.Prospero Teaching are seeking someone who is enthusiastic, reliable, and has a strong can-do attitude.The ideal candidate will be flexible and confident working across a variety of schools with students who have a range of individual need

M&E Engineering Supervisor – Waterloo – High-End Residential Environment Experienced Needed - 60K We are currently recruiting for an experienced M&E Engineering Supervisor to oversee maintenance operations within a prestigious, high-end residential estate in Waterloo.This is a

Gas & Electrical Supervisor £50,000 (pro rata) | Temp to Perm / FTC | Immediate Start Hemel Hempstead | Hybrid We’re working with a well-established housing provider to recruit a Gas & Electrical Supervisor to support their Property Services team.

Legal Disrepair & Damp and Mould - Social Housing.Our Client, a leading construction contractor are currently looking for an experienced site manager to join their planned works division.Projects that are being delivered will be legal disrepair & damp and mould projects to street properties in the a

Catering Lounge Supervisor - Excel London Full-Time / Permanent.Levy is the sports, events, and venue catering specialist of Compass Group, delivering outstanding food and hospitality at some of the UK's most iconic venues, including Excel London.We are passionate about great food, exceptional servi

My client is looking to appoint a Concrete Plant Supervisor on a temporary basis, which for the right candidate, will go into a permanent role.The role is based in Motherwell and the client is looking for the successful candidate to supervise and operate a RMX plant.Carrying out general housekeeping

We are currently looking for an Electrical Supervisor or SSSTS Electrician to join a project working on a hotel refurbishment in North Birmingham.The successful candidate will be required to supervise the electrical teams on site, as well as test electrical installations and provide certificates.The

Major Recruitment are currently recruiting for a production supervisor for our client - the UKs largest Precision Tube Manufacturer in the UK.This is a full time position based in Oldbury, offered on a 12 week temporary to permanent basis The main purpose of the role will be to manage and oversee t

Key Responsibilities Supervise day-to-day responsive repairs and maintenance operations across social housing properties Manage and support a team of operatives and subcontractors Carry out pre and post inspections to ensure quality and compliance Ensure all works are completed within agreed KPIs a

Maintenance Supervisor FM Service Provider Luxury Residential Apartments - London, Aldgate Up to £55,000.Exciting opportunity to join a privately owned FM service provider based in London.CBW is currently recruiting a Maintenance Supervisor to take responsibility for the day-to-day operation of

Field-based (designated UK region).Your Birthday Off, Training Budget for All, Summer & Christmas events + more.Oakwrights is not a conventional housebuilder.For over 25 years, we have specialised in designing and crafting bespoke oak-framed homes, outbuildings and extensions, combining traditional

Business Development Manager - BMS Data Centre Projects - Europe A rapidly growing building controls and energy management specialist is seeking a Business Development Manager to drive growth exclusively across the European data centre market.With decades of experience delivering high-performanc

Sales & Business Development within the Global Data Centre and Critical Infrastructure Market Location - Remote / Midlands based with International travel when required Salary - Up to £85,000 p.Car + Bonus + Package Sector - Advanced Security Products A highly profitable and fast-growing

Job Title: Supervisor Salary: Up to £47,000 per annum Location: Featherstone, but work will be nationwide with night shifts required Company Overview: My client is a specialist bridge maintenance company, that operates across the UK, providing se

Machine Shop Shift Supervisor About the Role We are seeking an experienced and motivated Machine Shop Shift Supervisor to join a busy manufacturing and engineering environment.This role is responsible for supporting safe, efficient, and high-quality production operations while leading and developi

Stores Supervisor / Tool Fitter.When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.We are seeking an experienced and organised.Plant Services team from our Birmingham Dep

Straight-line are seeking an experienced Electrical Supervisor to oversee electrical works on a range of residential projects across Birmingham.Key Responsibilities: * Supervising electrical teams on-site and ensuring work is carried out to a high standard * Coordinating daily activities and man

Construction Site Supervisor (Water Orton, Birmingham B46 1DZ) – Fulltime Earthworks experience needed.A chance to work on the largest Infrastructure project in the UK, spanning over the next 5-7 years (HS2) PAYE basis Pay rate: £24.Paid Holidays: 30 days per year (including bank holiday

Our client has been delivering trusted electrical contracting services for over 40 years.Based in the West Midlands, they specialise in temporary site services for construction projects across the UK, alongside commercial and industrial electrical installations.They are known for their reliability,

Cover supervisor - Waltham Forest - Mixed Secondary School - Immediate start.Cover supervisor - Enhanced DBS on update service required.Cover supervisor - £100 - £115 per day.Cover supervisor - Short Term & Daily Cover.Are you looking for short term and daily cover as a Cover supervisor?.Do you ha

Cover Supervisor / Cheshire East / ASAP Start / Daily Supply.Considering a PGCE or a future career in teaching and looking to gain valuable classroom experience? Confident leading a classroom and supporting young people in their learning?.At Academics, we are currently recruiting enthusiastic and re

Do you have previous experience in a warehouse supervisory or team leader role? Do you hold valid forklift licences (Counterbalance and/or Aisle Master - Flexi/Bendi)? Do you have experience using Warehouse Management Systems (WMS)?.Adecco are currently recruiting for an experienced Warehouse Superv

Adagio Apart Hotel Birmingham, 131 Digbeth, Birmingham, B5 6DR.Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year

Immediate start - Term time only.Oversee children in the dining hall and on the playground, ensuring they are safe and behave appropriately.Help younger children with tasks like cutting up food or opening packaging.Deal with minor injuries like bumps, cuts, and grazes, and get appropriate help for m

Business Development Manager Data Software.A fantastic and well-established company with a completely unique opportunity to become a part-owner of a rapidly growing company.Established 30 years ago, they specialise in data management solutions.Recently, the founders relinquished their shareholdings

Business Development Manager / Area Sales Manager / Key Account Manager Required to join a leading global engineering manufacturer.The successful Business Development Manager / Area Sales Manager / Key Account Manager will be responsible for driving new business development and managing key accounts

Business Development Manager Air Handling Units.Job Title: Business Development Manager Air Handling Units.Industry Sector: HVAC, Ventilation Products, Ventilation Systems, Air Handling Units, AHU, Ventilation, Extract Fans, Ducting, Heat Recovery, Heat Recovery Units, Boilers, Fans, Attenuation U

Business Development Manager – Freight Forwarding (North UK).Remote / Anywhere in the North of the UK.Commission (5% of GP generated).We are a well-established, medium-sized international freight forwarder with a strong reputation in.While our expertise lies in sea freight, we pride ourselves on o

Accounts Payable Team Leader - Datchet - Office based - £40.The Accounts Payable (AP) Team Leader is responsible for overseeing the day-to-day operations of the accounts payable function, ensuring timely and accurate processing of supplier invoices, payments, and reconciliations.This role combines