Sales Manager - Inbound & Trade
6 days ago
London
Sales Manager Inbound & Trade | Paragon Studio Projects Limited Location Battersea, London (Showroom-based) Contract Permanent, Full-Time Reports To General Manager Revenue Target £1.5M per annum About Paragon Studio Paragon Studio designs and supplies precision-engineered, design-led fitness equipment for the world's most discerning spaces — private residences, boutique hotels, and superyachts. Founded by Edward Thomas, whose work spans over 75% of the world's top 100 largest yachts, Paragon delivered more than £2m in equipment sales in its first year of trading and has established partnerships with Harrods, Soho House, and Vogue. We work with leading interior designers, architects, hotel groups, and luxury homeowners who expect a buying experience that matches the products they are purchasing. The Opportunity This is a commercially focused, relationship-driven sales role at the heart of Paragon's growth. You will own the full inbound sales cycle — from qualified lead through to invoiced sale — working with some of the most respected names in luxury interiors, hospitality, and high-end residential design. You will be the primary commercial relationship for our studio-based and trade enquiries: conducting discovery calls, leading showroom visits, developing concepts with our CAD team, and closing deals that reflect Paragon's positioning. This is not a volume role. It is a quality role — one that demands commercial instinct, design literacy, and the ability to operate at a senior level with clients who know exactly what they want. What You Will Own Pipeline & Conversion • Manage all qualified inbound leads passed from the Junior BDR and Founder, • Manage the conversion of all inbound Meta leads generated from the marketing team, • Own the commercial relationship from first contact through to signed invoice, • Conduct discovery calls and showroom visits that are thorough, well-prepared, and brand-appropriate, • Produce accurate, detailed quotes in collaboration with the CAD and Operations teams, • Scope projects across materials, layout, accessories, and bespoke items, • Set clear expectations on timelines, pricing, and lead times — no surprises, • Deliver a buying experience that reflects the standard of the product — informed, elegant, and attentive, • Manage showroom visits end to end: preparation, presentation, follow-through, • Check in on clients throughout the process to keep strong relationships and secure future business, • Maintain complete, accurate records in Podio/Zigaflow at every stage, • Update the Sales Dashboard weekly; including forecasting, • Work closely with the Junior BDR on lead quality, segmentation, and pipeline hygiene, • Collaborate with Marketing on campaign performance and content aligned to live pipeline needs How Success Is Measured Metric What We Are Looking For Experience • 3–5 years in a B2B or luxury B2C sales role — ideally in interior design, luxury goods, hospitality, or high-end interiors, • Demonstrable track record of owning a full sales cycle from qualification to close, • Experience managing and nurturing high-value client relationships over long project timelines, • Commercially sharp — you understand pipeline math, cycle time, and conversion rates, and you manage to them, • Design-literate — you can discuss space, materiality, and product with conviction; you don't need to be a designer, but you need to speak the language, • Fast, professional communicator — you understand that response speed is a conversion lever at this end of the market, • CRM disciplined — you keep records current and accurate without being asked twice, • Calm under pressure and confident in front of senior clients in a premium showroom environment, • A genuine interest in wellness, fitness, design, or luxury goods — this is not a background requirement, but it matters to how you show up The Team You will work alongside the Junior BDR (outbound qualification), the Associate Director of Sales (large and strategic projects), and the General Manager, with direct collaboration with our CAD, Operations, and Marketing functions. The Founder, Ed Thomas, remains actively involved in VIP relationships and flagship projects. Compensation Base Salary £40,000 - £50,000 per annum (DOE) Commission Rate 2% on all invoiced and paid sales Commission — Inbound Capped at £4,000 per quarter on inbound leads (passed from BDR or Founder-introduced) Commission — Outbound Uncapped on opportunities self-generated through your own outbound activity Commission Payment Frequency Quarterly, in arrears, on invoiced and paid sales only Holiday 25 days + bank holidays Probation 6 months Paragon Studio Projects Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.