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About the role Add-Olives Ltd is a growing food wholesaler and distributor specialising in Mediterranean foods, olives, nuts and other food products. We are looking for an experienced, proactive and technology-driven Office Operations & Systems Integration Manager to oversee our office operations, financial administration, customer service, import logistics and team management. The successful candidate will also lead the implementation of software integrations, automation and AI solutions to modernise our business processes, reduce manual administration and improve overall efficiency. Key responsibilities 1. Systems Integration, Automation, EDI & AI • Implement and manage software integrations, particularly between Sage 50, Microsoft 365 and our e-commerce website and external business systems., • Set up and manage EDI connections with customers and suppliers, including the electronic exchange of purchase orders, sales orders, invoices and other trading documents., • Introduce automated customer order processing, including email and PDF order recognition., • Implement automatic supplier invoice recognition (OCR) and processing., • Explore and introduce AI and automation tools to improve administration, reporting and business efficiency., • Identify opportunities to reduce manual data entry and streamline business processes. 2. Financial Administration & Credit Control • Manage customer credit control, overdue accounts and debt collection., • Oversee supplier invoices, purchase ledger and supplier statement reconciliations., • Set up and manage automated bank feeds and regular bank reconciliations., • Improve financial reporting, cash flow monitoring and accounting procedures. 3. Import Logistics & Purchasing Coordination • Arrange and coordinate imported goods transportation, including international shipments and deliveries., • Liaise with overseas suppliers, freight forwarders, shipping companies and customs agents., • Coordinate shipping schedules, transport documentation, customs clearance and delivery arrangements., • Monitor incoming shipments and resolve transport or delivery issues. 4. Customer Service & Office Management • Handle customer enquiries by telephone and email., • Oversee customer orders, order queries and general customer service., • Supervise and coordinate the office administration team., • Allocate responsibilities, monitor performance and improve working procedures., • Ensure efficient communication and smooth day-to-day office operations. Essential experience and skills • Proven experience in operations management or a similar senior business administration role., • Strong knowledge of Sage 50 and accounting processes., • Experience with credit control, purchase ledger, sales ledger and bank reconciliations., • Experience implementing software integrations and business automation., • Experience with EDI systems and electronic document exchange., • Excellent IT skills, particularly Microsoft 365 and Excel., • Experience supervising staff and managing operational processes., • Strong organisational, communication and problem-solving skills. Desirable: • Experience in food wholesale and hospitality distribution., • Experience in international logistics, imports and freight coordination., • Knowledge of OCR invoice recognition, ERP/CRM systems and AI tools., • Experience automating business processes and integrating accounting software with e-commerce platforms. The ideal candidate We are looking for someone who is commercially aware, independent, organised and forward-thinking. This is not simply an office administration position. We need someone who can take ownership of important business functions, manage customer and supplier relationships, improve existing systems, introduce modern technology and AI, supervise people and help drive the company's future growth. If you have the experience and ambition to make a real difference to a growing business, we would like to hear from you. To apply, please send your CV together with details of your relevant experience and salary expectations

Description Job Overview Join our dynamic team as a Remote Sales Assistant, dedicated to driving sales growth and delivering exceptional customer service across the UK. This exciting role offers the flexibility of remote work while engaging with a diverse range of clients and business partners. You will play a vital part in expanding our market presence by leveraging your negotiation skills, organizational abilities, and passion for sales. If you thrive in a fast-paced environment, excel at communication, and are eager to develop your career in B2B sales, this position is perfect for you! All roles are paid positions, emphasizing the value we place on your contributions from day one. Duties Engage with prospective clients and existing partners through calls, emails, and virtual meetings to promote our products and services Identify new sales opportunities within target markets by researching industry trends and client needs Negotiate terms and close deals effectively, ensuring mutual satisfaction for long-term relationships Manage your schedule efficiently to prioritize high-value prospects and follow-ups Maintain accurate records of client interactions, sales pipelines, and contractual agreements using IT tools Provide exceptional customer service by addressing inquiries promptly and professionally Collaborate with internal teams to ensure seamless delivery of products and services to clients Skills Strong negotiation skills with a proven ability to close sales effectively Excellent communication skills in English, both verbal and written Proficiency with IT systems, CRM software, and online communication platforms Valid driving license is preferred for occasional travel or client visits within the UK Exceptional time management and organizational skills to handle multiple accounts simultaneously Experience in B2B sales environments or customer service roles is highly desirable Ability to adapt quickly to new technologies and changing priorities This role offers an energetic environment where your proactive approach will be rewarded. We value clear communication, strategic thinking, and a passion for building lasting business relationships. Join us today to make an impact in the world of remote sales!

We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.