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Position: Shop Kit Kemp Warehouse & Inventory Coordinator (4 months contract) The Warehouse & Inventory Coordinator is responsible for the efficient day-to-day management of the Shop Kit Kemp warehouse operations and maintaining accurate inventory records across Shop Kit Kemp's stock holdings. The role will ensure that goods are correctly received, checked, stored, recorded, while maintaining a well-organised warehouse and accurate stock information to support the Shop Kit Kemp team. Key Responsibilities • Manage the day-to-day running and organisation of the warehouse., • Receive deliveries, checking quantities, condition and accompanying paperwork against orders and delivery notes., • Accurately record all incoming and outgoing stock (transfers to the Ham Yard Shop)., • Maintain up-to-date inventory records, any queries reporting to the Group Retail Manager, • Ensure stock is correctly labelled, stored and easily identifiable., • Monitor stock levels and highlight shortages, surplus stock, damaged items, or discrepancies reporting to the Group Retail Manager., • Assist with stock counts and regular inventory checks, investigating and resolving discrepancies., • Maintain a clean, safe, and organised warehouse environment., • Ensure stock is stored appropriately to prevent damage, loss, or deterioration., • Follow all relevant health and safety procedures and ensure safe manual handling practices., • Some packing shop orders will be required; however, the main responsibility will be the stock Skills & Experience • Previous warehouse, stock control, or inventory experience preferred., • Strong organisational skills and attention to detail., • Good understanding of stock management and inventory control., • Ability to prioritise and manage multiple requests in a busy environment., • Good communication skills and ability to work with delivery suppliers and the internal teams., • Practical, hands-on approach with the ability to work independently., • Physically able to move and handle stock (upto 25kg) safely where required. Location Firmdale Village, Unit 4 Ryan Drive, Brentford, TW8 9ZB Monday to Friday – 9am to 5.30pm – 40 hours If you're eager to make an impact, grow your career in retail, and work in a dynamic, supportive environment, apply today! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Yard Sale Pizza is on the search for a Second Pizza Chef to join our amazing team! Offering new loyalty incentive - extra 75p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • Ensuring the kitchen service is running smoothly., • Leading shifts and taking ownership in the absence of the Head Chef., • Adhering to the highest standards, including cleanliness and organising deep cleans., • Training the team alongside the Head Chef., • Completing all prep as required and taking responsibility for your workstation., • Work collaboratively in a team alongside the wider team. What are we looking for? • Someone with previous experience stretching, baking and making dough in a fast-paced environment., • Someone with a good command of English., • An excellent communicator who enjoys being part of a team!, • Someone who is willing to work weekends. What's on offer: • Working with a fantastic team in a fun environment, • A brilliant work/life balance so you won't be working super-late!, • There's loads of opportunities to progress to a Head Chef role as we have really ambitious expansion plans!, • A competitive hourly rate including bonuses., • Full time hours - around 40 hours per week with all overtime paid for., • Loyalty incentive - extra 75p per hour paid after 1 years continuous service, • Holiday paid in days off or in cash., • Training & career progression - we have excellent learning and development opportunities!, • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Fun staff parties - we close the shops so we are all able to join together!, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP **

About Us Firmdale Hotels is a privately owned luxury hotel group comprising eleven boutique hotels in London and New York, including the Charlotte Street Hotel, Ham Yard Hotel, and Crosby Street Hotel. Renowned for our bold interiors, curated experiences, and exceptional service, our culture is as distinctive as our properties: creative, passionate, and people-focused. The Role We are looking for an experienced Project Administrator to join our central team and support the efficient delivery of key maintenance, refurbishment, and business improvement projects across the Firmdale Hotels group. This is a vital, hands-on role that requires someone confident in working within a busy project office. From coordinating hotel refurbishments and maintenance schedules to supporting system rollouts and liaising with multiple stakeholders, you'll help ensure projects are delivered on time, within budget and to our high standards. This is a 12 Month Fixed Term Contract starting January 2027 based at our central London office Key Responsibilities • Provide high-level administrative support to project managers and senior stakeholders, • Coordinate and schedule project meetings, prepare agendas and take minutes, • Maintain accurate project documentation, reports, and trackers, • Liaise with internal departments, housekeeping teams, and external contractors and suppliers, • Monitor timelines, budgets and milestones to ensure successful project delivery, • Assist with procurement, contract management and invoice processing, • Support the coordination of maintenance contracts, supplier performance and logistics, • Act as a key point of contact for hotel teams regarding ongoing works and contractor visits, • Identify and help resolve risks and issues impacting project timelines, • Manage multiple priorities and communicate clearly and effectively across teams What We're Looking For • Extensive experience working in a project or facilities office environment, • Strong organisational and multitasking skills, • Proven ability to coordinate across multiple projects and stakeholders, • Comfortable managing contractors, suppliers, and external partners, • A proactive and solutions-focused mindset, • Excellent written and verbal communication skills, • Previous experience in facilities, maintenance, or hotel operations preferred, • Confidence in taking ownership, working independently, and supporting a dynamic team, • Highly proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint What We Offer: • Competitive salary plus service charge to be discussed at venue., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you thrive in a fast-paced environment and enjoy being at the heart of exciting projects, we'd love to hear from you Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Yard Sale Pizza is on the search for a Senior Pizza Chef to join our amazing team! Offering new loyalty incentive - extra 75p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • You'll be showcasing your wonderful pizza-making skills, • Ensuring the kitchen service is running smoothly., • Adhering to exceptionally high standards - including cleanliness., • Working with a fast-paced kitchen team. What are we looking for? • Someone with excellent experience stretching, baking and making dough in a fast-paced environment., • A great team player who loves to work within a team with great interpersonal skills., • Someone with a good command of English., • Someone who is willing to work weekends. What's on offer... • Competitive rates paid hourly with bonus incentives in place., • A brilliant work/life balance so you won't be working super-late!, • Full time or part time hours available and all overtime paid for. * Loyalty incentive - extra 75p per hour paid after 1 years continuous service., • Loads of training & career progression - we have excellent learning and development opportunities., • Working with a great team, brand new equipment and state-of-the-art marana ovens., • Brilliant discounts for family and friends off food and merchandise and of course free pizza on shift! If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

Host/ess – Thesleff Group Thesleff Group is a growing restaurant group bringing together some of London's most exciting and distinctive dining destinations. We are passionate about creating memorable guest experiences through exceptional hospitality, great food, and a strong team culture. We are currently looking for friendly, confident, and professional Host/esses to join our front-of-house teams at: • Sale e Pepe, Knightsbridge – a London institution proudly welcoming generations of guests and lovers of traditional Italian hospitality since 1974., • Los Mochis, Notting Hill – a vibrant and contemporary dining destination known for its distinctive Mexican-Japanese cuisine, energetic atmosphere, and exceptional hospitality. Located in some of London's most sought-after neighbourhoods, both restaurants offer an exciting opportunity for hospitality professionals looking to develop their careers within an ambitious and growing restaurant group. The Role As a Host/ess, you will be the first and last point of contact for our guests and play a key role in creating a warm and memorable dining experience. You will be responsible for welcoming guests, managing reservations and table allocations, supporting the smooth flow of service, and ensuring every guest receives the highest level of hospitality from the moment they arrive. This is an excellent opportunity for someone who is passionate about hospitality, enjoys working with people, and is looking to develop their career within Thesleff Group. Key Responsibilities • Welcome and greet guests warmly and professionally, • Manage reservations, guest enquiries, and table allocations efficiently, • Coordinate with restaurant management and the floor team to ensure a smooth flow of service, • Escort guests to their tables and provide a polished and friendly introduction to the restaurant, • Maintain excellent knowledge of reservations, VIP guests, special occasions, and guest preferences, • Answer telephone, email, and in-person enquiries in a professional manner, • Manage waiting guests and communicate expected waiting times clearly, • Maintain the reception and entrance area to a high standard at all times, • Build positive relationships with guests and help create a personalised dining experience, • Handle guest requests and feedback professionally and efficiently, • Support the wider front-of-house team when required, • Maintain and follow The Sleff Group's service and presentation standards About You • Previous experience as a Host/ess or in a similar front-of-house role within a quality, fast-paced restaurant, • Friendly, personable, and confident with a natural passion for hospitality, • Excellent communication and interpersonal skills, • Impeccable attention to detail, • Well presented with a professional and positive attitude, • Strong organisational skills and the ability to manage multiple priorities, • Calm and composed when working under pressure, • Comfortable engaging with a wide range of guests, • Strong sense of ownership and responsibility within your role, • Good spoken and written English, • Willingness to learn and develop within the team, • Ambitious and motivated to progress your career within hospitality, • Must have the right to live and work in the UK What We Offer • Salary of up to £15 per hour, • 28 days paid holiday per year, • Pension scheme, including employer contributions, • Free meals while on duty, • 50% employee dining discount when visiting with family and friends, • Career progression opportunities within a growing restaurant group, • Internal training and career development, • Supportive and people-focused working culture, • Fantastic staff events, • The opportunity to work at two of London's exciting and well-established dining destinations Equal Opportunities Thesleff Group is an equal opportunities employer committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates regardless of race, colour, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy and maternity, age, disability, nationality, or any other legally protected characteristic. If you are a warm, personable, and professional Host/ess who loves hospitality, people, and food, and you are looking to develop your career within a passionate and successful team, we would love to hear from you. Join Thesleff Group and become part of the team at Sale e Pepe Knightsbridge or Los Mochis Notting Hill.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: Team Leaders are team who have grown into natural leaders and the best at what they do. Our Team Leaders are experts at making their teams feel amazing, with solid experience in delivering outstanding hospitality standards to our guests. They encourage their team to love and have pride in their work, setting standards and leading by example. We empower our Team Leaders to be approachable, open, honest and respected, and give them the tools to develop process, operations and people. WHAT YOU'LL BE GETTING UP TO • Ensuring the venue runs efficiently by setting an example and proactively leading your team, • Supporting new starters in your venue, introducing them to the team and setting the highest of standards, • Motivating your team by providing excellent support, training and encouragement, • Engaging with guests, making recommendations, and ensuring their needs are met., • Collaborating with the management team to increase sales and contribute to the success of the venue., • Creating a fun and positive atmosphere, fostering laughter and good vibes among the team and guests., • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • A discipline for exceptional standards, • Problem solvers, • A natural with guests, someone who enjoys interaction, • Friendliness, and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,500 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Opening in early 2025.... What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

Incipio curates beautiful spaces with vibrant atmospheres for great times. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. The Role: Our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. WHAT YOU'LL BE GETTING UP TO • Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team, • Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts, • Motivating your team by providing excellent support, training and encouragement, • Working with your management team to drive sales in your venue with the support of your team, • Proactive planning, preparation and briefing of the team, • Bringing ideas, processes and orgainisation to life, • Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses, • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • An insightful and impactful person, who loves to see their team achieve, • A discipline for exceptional standards, • Problem solvers, • Natural with guests, someone who enjoys interaction, • Friendliness and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Commis Pastry Chef to join our team! Your Mission As part of the Big Mamma Kitchen team, your mission will be to: • Prepare desserts following Big Mamma recipes and quality standards, • Support the Chef de Partie and senior chefs during prep and service, • Maintain high standards of hygiene, organisation and food safety, • Work efficiently during busy services with a positive, proactive mindset, • Help create the best moment of our guests' day through every plate About You The ideal candidate can demonstrate: • A big smile and real passion for Italian food, • Previous experience or training as a Commis Pastry Chef, • Strong teamwork and communication skills, • Great energy and proactive attitude during service, • Flexibility to work evenings and weekends, • High-volume kitchen experience is a plus Our offer to you • Permanent, full-time role: 15.96 /hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

Lillie's is a refined rooftop terrace inspired by the elegance of an English garden and the vineyard history that once shaped this corner of London. We nod to the area's past while embracing modern craftsmanship, serving a curated selection of English sparkling wines and Champagne alongside beautifully made British small plates. Our space is designed as an elevated English Country Garden - bright, graceful and quietly luxurious. At our core, we are storytellers of flavour and heritage. We bring together the best of British ingredients, the artistry of winemakers and the serenity of nature to create moments worth lingering over. The Role: Our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. WHAT YOU'LL BE GETTING UP TO • Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team, • Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts, • Motivating your team by providing excellent support, training and encouragement, • Working with your management team to drive sales in your venue with the support of your team, • Proactive planning, preparation and briefing of the team, • Bringing ideas, processes and orgainisation to life, • Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses, • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • An insightful and impactful person, who loves to see their team achieve, • A discipline for exceptional standards, • Problem solvers, • Natural with guests, someone who enjoys interaction, • Friendliness and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Bartender - Los Mochis Notting Hill Los Mochis is seeking an outstanding Bartender to join our Notting Hill restaurant, elevating the London dining scene in a vibrant and stylish venue in the heart of Notting Hill. As a Bartender, you will act as an ambassador for our exceptional beverage program and guest experience. Your passion, personality, and precision will create memorable moments for every guest, delivering outstanding cocktails and service in a fast-paced, luxury environment. About Us From Tokyo to Tulum, Los Mochis is the global pioneer of pairing Mexican & Japanese cuisines, showcasing the vibrancy, passion, and heat of Mexico while celebrating the cool elegance and precision of Japan. Our award-winning team brings years of international hospitality experience. If you love people, hospitality, and exceptional drinks — and want to grow within a fast-expanding restaurant group — we'd love to meet you. Benefits Include: • Private health care after probation, • Study support scheme, • Free meals while on duty, • Career progression within a fast-growing restaurant group, • 50% discount when dining with family & friends, • People-focused culture, • Internal training and career development, • Fantastic staff events Duties and Responsibilities Include: • Preparing and serving cocktails, wines, spirits, and non-alcoholic beverages to brand standards, • Delivering exceptional guest service at the bar and restaurant service stations, • Maintaining cleanliness, organisation, and stock control of the bar, • Managing mise en place and ensuring smooth bar operations during service, • Engaging with guests and making informed recommendations, • Handling payments and cashing up responsibly, • Supporting the wider front-of-house team to ensure seamless guest experience As a Bartender, We Would Love You To Have: • Previous experience in a fast-paced, quality cocktail or restaurant bar, • Strong product knowledge of spirits, cocktails, and bar techniques, • Impeccable attention to detail and presentation, • Passion for hospitality and guest experience, • Strong English communication skills with a willingness to learn, • Ability to work under pressure while maintaining standards, • Drive and ambition to grow within the team Proof of right to work/pre-settled status in the UK If you are a dedicated, energetic professional with a passion for bartending and hospitality, we invite you to apply. Los Mochis is an equal opportunity employer committed to diversity and inclusion within the workplace. We encourage applications from all qualified individuals regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status.

Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for a passionate and hands-on Lead Pizza Chef (Junior Sous Chef) to join the kitchen team at Juno, our new Italian bar and restaurant in Olympia. You'll take the lead on our pizza section, bringing great energy, consistency and a real love for Italian food to everything you do. Working closely with the Head Chef, you'll help deliver incredible pizzas, support and develop the wider kitchen team, and keep standards high while making sure the kitchen is a fun, collaborative place to work. If you're a confident pizza chef ready to take the next step in your career, we'd love to hear from you! Our Junior Sous Chefs are proactive, detail oriented leaders in the kitchen. They are true food enthusiasts; creative, passionate, and committed to impeccable standards, while ensuring full compliance with food safety regulations. As a Junior Sous Chef, you will support our Chef De Parties, Commis Chefs & Kitchen Porters in maintaining our high standards of service, leading from the front and helping to develop the skills of your team. We empower our Junior Sous Chefs to be approachable, open, honest & respected, and give them the tools to develop their team & themselves. WHAT YOU'LL BE GETTING UP TO • Collaboratively deliver the menu items with confidence, precision, and pride, • Work closely with the Sous Chef & Head Chef to lead the wider kitchen team to create exceptional guest experiences, • Running the day to day operations of our kitchens, • Ensuring we are compliant, clean and safe, • Prepping for the day ahead and delegating tasks to the team to ensure success, • Supporting with stock management, • Creating new and exciting dishes for menu changes and seasonal specials, • Training and Developing your team, • Lead by example on compliance, safety, and completing e-learning and checklists, • Represent yourself and the Incipio brand with positivity, professionalism, and pride WHAT WE'RE LOOKING FOR • Previous experience as a Chef in a fast paced, multi brand, enviroment, • A passion for hospitality, attention to detail, and high standards of food preparation and presentation, • Organised, clean, and confident in maintaining food hygiene, stock rotation, and compliance, • A team player who contributes to a calm, collaborative and motivated kitchen culture, • Strong communication and willingness to train, mentor, and support junior chefs, • Energy, pace, and a genuine desire to grow your craft within a high-performance kitchen Benefits & Best Bits • Transparent and fair TRONC payments, • Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • 60% of our management teams are people we have progressed internally, • Career development + opportunity to grow and expand in this role as the business expands, • Company awards to celebrate team and regular events, • Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)·, • Compassionate Leave, • Enhanced Maternity, Paternity and Adoption leave, • Length in service; earn additional holiday after 2 years continuous service, • Incipio FC + Seasonal Socials, • 50% discount for food and drink in all of our venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Part-Time Host / Hostess – Los Mochis Notting Hill Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, blending Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness, and Mexican flavours with Japanese techniques. Located in the heart of Notting Hill, Los Mochis is renowned for delivering exceptional dining experiences through outstanding food, warm hospitality, and an energetic atmosphere. We are passionate about creating memorable moments for every guest who walks through our doors. We are looking for a friendly and professional Part-Time Host / Hostess to join our front-of-house team and become the welcoming face of Los Mochis. The Role As a Part-Time Host / Hostess, you will be the first point of contact for our guests, creating a warm and memorable first impression from the moment they arrive. Working closely with the Restaurant Management team and front-of-house colleagues, you will manage reservations, coordinate guest seating, and help ensure the smooth flow of service throughout each shift. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys engaging with people while delivering exceptional guest experiences. Key Responsibilities Welcome guests with warmth, professionalism, and genuine hospitality Manage reservations and guest enquiries efficiently Coordinate seating arrangements to maximise guest experience and operational flow Maintain accurate reservation records and waitlists Build positive relationships with guests and anticipate their needs Communicate effectively with restaurant management and service teams Ensure reception and waiting areas are presented to the highest standards Handle guest requests and concerns confidently and professionally Requirements Previous experience as a Host / Hostess or within a premium hospitality environment Passion for hospitality and delivering exceptional guest experiences Excellent communication and interpersonal skills Strong organisational and multitasking abilities Fluent English; additional languages are advantageous Positive, professional, and proactive attitude Ability to thrive in a fast-paced restaurant environment Current right to work in the UK Benefits Competitive hourly pay Flexible part-time working hours 28 days paid holiday (pro-rata) Pension scheme including employer contributions Complimentary meals whilst on duty 50% dining discount when visiting with family and friends Internal training and development opportunities Clear career progression pathways within Thesleff Group People-focused and inclusive culture Regular team celebrations and social events About Thesleff Group Thesleff Group is home to some of London's most exciting hospitality concepts, including Los Mochis, Juno, Luna, Viajante87, Sale e Pepe Mare, and newest recent opening MA/NA Mayfair. We are passionate about creating unforgettable guest experiences while providing our teams with opportunities to learn, develop, and build rewarding careers. Equal Opportunities Thesleff Group is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and welcome applications from suitably qualified candidates regardless of race, colour, religion, sex, national origin, age, disability, gender identity, sexual orientation, or any other protected characteristic. We believe that diversity strengthens our business and helps us deliver exceptional experiences for our guests and teams alike.

Incipio curates beautiful spaces with vibrant atmospheres for great times. The Role: Our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. WHAT YOU'LL BE GETTING UP TO • Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team, • Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts, • Motivating your team by providing excellent support, training and encouragement, • Working with your management team to drive sales in your venue with the support of your team, • Proactive planning, preparation and briefing of the team, • Bringing ideas, processes and orgainisation to life, • Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses, • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • An insightful and impactful person, who loves to see their team achieve, • A discipline for exceptional standards, • Problem solvers, • Natural with guests, someone who enjoys interaction, • Friendliness and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Napoli on the Road is looking for a passionate and talented Head Pizza Chef to join the team at Napoli on the Road Chiswick, crowned No.1 in Europe at the Top 50 Pizza Awards 2024-2026. You will be joining an award-winning team, where it is not just about the highly acclaimed pizza, but our attention to detail and desire to provide the best quality and standards daily. This is an opportunity to join an incredibly passionate and established team at an exciting stage in the company’s journey. • The candidate must have at least 2-3 years' experience in the same role in a fast paced and high-volume restaurant, ideally working with contemporary pizza methods., • Be a people person and capable of leading from the front to constantly inspire their team, • Be available full time, • Must love hospitality and a great passion for working with quality ingredients, • Must have right to work in the UK. Why Work For Us? • Access to supplier and educational trips worldwide, • Be part of a caring and people focused team, • Access to 50% Staff Discount in all restaurants up to 4 guests (off shift)

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Chef De Partie, hot section to join our team! Your Mission As part of the Big Mamma Kitchen team, your mission will be to: • Run the Hot Section during prep and service, • Prepare dishes from scratch, following our recipes and standards, • Keep your section organised, clean and service-ready, • Support and train new team members, • Work closely with Kitchen Management to ensure smooth service, • Lead by example with energy, precision and a problem-solving mindset, • Follow all food safety and hygiene standards, • Support your team during busy services About You The ideal candidate can demonstrate: • Big smile and real passion for Italian food, • Previous experience as a Chef de Partie in a large and busy section, • Excellent knowledge of Italian cuisine, • Strong teamwork, leadership and communication skills, • Proactive attitude and great energy during high volume services, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: £ 18.46 hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

Receptionist – Los Mochis Notting Hill Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, blending Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness, and Mexican flavours with Japanese techniques. Located in the heart of Notting Hill, Los Mochis is renowned for delivering exceptional dining experiences through outstanding food, warm hospitality, and an energetic atmosphere. We are passionate about creating memorable moments for every guest who walks through our doors. We are looking for a friendly and professional Part-Time Host / Hostess to join our front-of-house team and become the welcoming face of Los Mochis. The Role As a Receptionist, you will be the first point of contact for our guests, creating a warm and memorable first impression from the moment they arrive. Working closely with the Restaurant Management team and front-of-house colleagues, you will manage reservations, coordinate guest seating, and help ensure the smooth flow of service throughout each shift. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys engaging with people while delivering exceptional guest experiences. Key Responsibilities Welcome guests with warmth, professionalism, and genuine hospitality Manage reservations and guest enquiries efficiently Coordinate seating arrangements to maximise guest experience and operational flow Maintain accurate reservation records and waitlists Build positive relationships with guests and anticipate their needs Communicate effectively with restaurant management and service teams Ensure reception and waiting areas are presented to the highest standards Handle guest requests and concerns confidently and professionally Requirements Previous experience as a Host / Hostess or within a premium hospitality environment Passion for hospitality and delivering exceptional guest experiences Excellent communication and interpersonal skills Strong organisational and multitasking abilities Fluent English; additional languages are advantageous Positive, professional, and proactive attitude Ability to thrive in a fast-paced restaurant environment Current right to work in the UK Benefits Competitive hourly pay Flexible part-time working hours 28 days paid holiday (pro-rata) Pension scheme including employer contributions Complimentary meals whilst on duty 50% dining discount when visiting with family and friends Internal training and development opportunities Clear career progression pathways within Thesleff Group People-focused and inclusive culture Regular team celebrations and social events About Thesleff Group Thesleff Group is home to some of London's most exciting hospitality concepts, including Los Mochis, Juno, Luna, Viajante87, Sale e Pepe Mare, and newest recent opening MA/NA Mayfair. We are passionate about creating unforgettable guest experiences while providing our teams with opportunities to learn, develop, and build rewarding careers. Equal Opportunities Thesleff Group is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and welcome applications from suitably qualified candidates regardless of race, colour, religion, sex, national origin, age, disability, gender identity, sexual orientation, or any other protected characteristic. We believe that diversity strengthens our business and helps us deliver exceptional experiences for our guests and teams alike.

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Pastry Chef De Partie to join our team! Your Mission As part of the Big Mamma Kitchen team, your mission will be to: • be working in the pastry section to prepare our delicious desserts from scratch, from giant lemon pie to homemade gelato., • Onboard and train new pastry chefs, coaching and supporting the team, • Work closely with kitchen management to ensure smooth operations, • Maintain high standards of hygiene, cleanliness and organisation in the pastry section, • Uphold Big Mamma quality standards and recipes, • Bring positive energy and a problem solving mindset to every shift, • Help create the best moment of our guests' day About You The ideal candidate can demonstrate: • Big smile and passion for Italian food, • Great energy, proactive attitude and team spirit, • Expert knowledge of Italian desserts and pastry techniques, • Previous experience leading a pastry team in a restaurant environment, • Excellent teamwork, leadership and communication skills, • Flexible availability, including evenings and weekends Our offer to you • Permanent, full-time role: £18.71 /hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law.

Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration. ++The Role:++ As an Assistant Manager, you'll drive operations, elevate guest experience, and help build the culture of Wolves of Tokyo. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in elevated restaurants, understanding how to manage a dining room and lead a team into exceptional hospitality. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Management Team & Kitchen Team. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A Proven leader with experience in a premium restaurant. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Italian culture, dining and Wine desirable. BENEFITS + BEST BITS · Transparent and fair TRONC payments · Pergo development program · Up to 10% Bonus · Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards · Additional days holiday after 2 years continuous service · Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · 70% of our management teams are people we have progressed internally · Career development + opportunity to grow and expand in this role as the business expands · Company awards to celebrate team and regular events · Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)· · Paid sick leave · Compassionate Leave · Enhanced Maternity, Paternity and Adoption leave · Length in service; earn additional holiday after 2 years continuous service · Incipio FC + Seasonal Socials · Award winning Learning & Development programmes · Sunday Times Best Places to Work Employer · Award winning Diversity Programme · 50% discount for food and drink in all of our venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Retail Sales Advisor (Full-Time) Competitive Pay + Monthly Bonus + Career Progression Join one of Europe’s leading smartphone accessories retailers, with over 100 stores across the UK and Europe. We’re looking for an experienced Retail Sales Advisor who enjoys selling, engaging with customers and delivering exceptional service. Your role • Deliver outstanding customer service, • Recommend premium smartphone accessories, • Achieve sales targets, • Maintain excellent store standards, • Work as part of a high-performing team Requirements • Previous retail sales experience (essential), • Excellent communication skills, • Positive, target-driven attitude, • Flexible to work weekdays and weekends, • Right to work in the UK What we offer • Competitive salary, • Monthly performance bonus, • Staff discount, • Full training, • Career progression within a growing international company If you enjoy selling, love working with people and want to build a career in retail, apply today.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Our Chefs are at the heart of the experience, creating authentic Italian dishes from scratch and bringing the energy of our kitchen to life for our guests. From stretching and shaping handmade dough for our pizzas to preparing and cooking our pasta dishes to perfection, you’ll take pride in delivering food that looks as good as it tastes. We’re looking for chefs who are passionate about authentic pizza, love working with fresh ingredients and enjoy being part of a guest-facing kitchen. With our chef development programme, you’ll have the opportunity to develop your craft, grow your skills and progress your career with us. WHAT YOU’LL BE GETTING UP TO · Preparing and cooking authentic Neapolitan pizzas from scratch, including stretching, shaping and topping dough · Working with fresh, quality ingredients and maintaining consistency across every pizza · Running your pizza section with pride, passion and attention to detail · Bringing energy to our guest-facing kitchen and creating an engaging experience for our guests · Working closely with the Head Chef and Sous Chef to develop dishes and contribute ideas · Maintaining high standards of food quality, presentation and service · Supporting the management of health, safety and food hygiene standards · Monitoring portion control, stock levels and waste · Keeping your section clean, organised and ready for service · Supporting the wider kitchen team to deliver a smooth and brilliant service WHAT WE’RE LOOKING FOR · Pizza passion - You love authentic Neapolitan pizza and take pride in creating it from scratch · Guest-focused - You enjoy working in a guest-facing kitchen and bringing energy to the experience · Kitchen experience - You’re confident working in a busy, fast-paced kitchen and know how to run your section · Craft & consistency - You care about the details, from dough preparation to the final bake · Positive energy - You bring a can-do attitude and thrive as part of a team · Ready to grow - You’re keen to learn, develop your skills and progress your career · Food Safety Level 2 - Ideally qualified, or willing to complete the qualification · Allergen awareness - You understand the importance of safe food preparation and allergen management BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

Summary of Position The Kitchen Helper executes assigned prep, receiving, storage, service support, waste and closing tasks to the current kitchen standard. The role works from the approved demand/prep plan, Recipe Bible and PPM, maintains food-safety controls and records receiving, inventory and waste truthfully. Key Performance Areas (KPAs) · Demand, Prep & Production Support · Receiving & Storage · Food Safety & Product Control · Equipment & Service Support · Waste, Close & Evidence Duties & Responsibilities Demand, Prep & Production Support · Read the current IMS/demand requirement and prepare assigned work to the day's · plan. · Execute prep, dessert and support work to the current Recipe Bible/PPM and Kitchen · Manager/Kitchen Cook direction. · Support live-service pars and production without unauthorized substitution or · shortcut. Receiving & Storage · Receive deliveries to approved protocol: temperature, quantity/count against PO, · condition and immediate escalation of variance. · Complete same-day receiving/IMS records accurately; no deferred or fabricated · entries. · Store and rotate product correctly using FIFO, labels, cold-storage limits and approved segregation. Food Safety & Product Control · Maintain hygiene, sanitation, allergen controls and clean/dirty separation throughout work. Equipment & Service Support · Operate assigned VITO/oil-filtration tasks only within approved responsibility and under Kitchen Manager supervision. Waste, Close & Evidence · Record waste exactly and immediately in the approved system/process. · Label and store remaining product, sanitize/deep-clean the assigned area and complete close after Kitchen Manager verification. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Prep and assigned production are completed to the current demand plan and · approved recipe/presentation standard. · Receiving temperatures, quantities, condition and same-day IMS records are · accurate and complete. FIFO, labels, cold-storage limits and segregation are maintained throughout the shift. · No unauthorized substitution, shortcut or fabricated/deferred system entry is used. · Waste is recorded exactly and the assigned close is verified by the Kitchen Manager. Qualifications · Previous kitchen experience is preferred but internal candidates may enter through the approved development/cross-track pathway. · Be able to understand kitchen, food-safety and working instructions in the predominant working language. · Be able to perform basic counts/calculations and use the approved kitchen/IMS · systems. · Meet applicable food-handler and local health requirements and complete Kitchen Helper certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Practical ability in basic food preparation, receiving, FIFO/labels, hygiene, IMS/waste entry and approved VITO support under supervision. Current Kitchen Helper certification is required before independent assignment. Where It Leads Kitchen Helper (you are here) > Kitchen Cook (next) > Grill Master > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager; cross-move to Runner is permitted with Runner certification To earn your next role: · Assignment Policy: Complete at least one year as a Kitchen Helper before permanent progression unless an approved People OS exception applies; Kitchen Cook development is planned at 3 months, while a Runner cross-move follows the destination Development Plan. · Swiss Butter Academy: Maintain current Kitchen Helper certification and complete the destination-role Academy/certification before independent assignment. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Chef de Partie – Cold Section Galleria Restaurant & Catering | Bayswater, London We are looking for an experienced, reliable and organised chef to manage our salad and cold starter section independently and support catering preparation. Responsibilities: • Prepare and present salads and cold starters to a consistently high standard., • Organise daily preparation for restaurant service and catering orders., • Monitor stock, carry out stock counts and place supplier orders in coordination with the Head Chef., • Check deliveries and ensure the section is fully stocked and ready for service., • Manage stock rotation, date labelling and waste., • Keep the section clean and follow food hygiene and allergen procedures., • Work closely with the kitchen team during busy services. Requirements: • Previous experience running a kitchen section., • Strong organisation and stock management skills., • A hands-on approach and the ability to work independently., • Good communication skills for working with colleagues and suppliers., • Persian cuisine experience is welcome but not essential., • Right to work in the UK. We welcome applications from all backgrounds. Pay: £12.75-£15.50 Hours: 30-45 hours a week

Napoli on the Road is looking for a passionate and talented Pizza Chef to join the team at Napoli on the Road Richmond, an award winning group that has not only been crowned No.1 in Europe at the Top 50 Pizza Awards 2024-2026, but also took the top spot of No.1 pizzeria in the world in 2026. You will be joining an award-winning team, where it is not just about the highly acclaimed pizza, but our attention to detail and desire to provide the best quality and standards daily. This is an opportunity to join an incredibly passionate and established team at an exciting stage in the company’s journey. • The candidate must have at least 1-2 years' experience in the same role in a fast paced and high-volume restaurant, ideally working with contemporary pizza methods., • Be available full time, • Must love hospitality and a great passion for working with quality ingredients, • Must have right to work in the UK. Why Work For Us? · Access to supplier and educational trips worldwide · Be part of a caring and people focused team · Access to 50% Staff Discount in all restaurants up to 4 guests (off shift)

We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

About VMV.STUDIO VMV.STUDIO is a branding, design, and film studio in West London, based at Westbourne Studios on Acklam Road. Founded in 2017, we're a small, close-knit team of six, acting as a creative partner to scale-ups, global brands, and culture-led ventures. We help companies tell their story through brand identity, interactive digital design, and cinematic output. Being a tight team means you’ll do real work from day one, work directly on live client briefs, and learn fast. We are looking for a designer with a strong focus on motion graphics and website building. You will split your time between bringing static designs to life with motion, constructing high-impact websites, and supporting overall graphic and brand identity work. What You’ll Do • Motion Design: Animate assets, design kinetic typography, and create dynamic motion graphics for digital campaigns, websites, and brand systems primarily using Adobe After Effects., • Web Design & Build: Construct and style responsive, polished client websites using Wix, and design user interface elements in Figma., • Graphic & Brand Support: Assist with building brand identity systems, digital campaign collateral, and client assets as studio projects evolve., • Creative Contribution: Participate in brainstorming, visual direction, and tracking design trends so we keep pushing the quality of what we make. Who You Are You are a creative designer who loves moving image and digital interaction. You have a solid foundation in graphic design and typography, paired with the technical aptitude to build functional websites and animate concepts smoothly. You take feedback well, bring fresh perspectives, and are excited to grow your craft in an agency setting. What We’re Looking For • Motion: Strong working knowledge of Adobe After Effects. (Experience or interest in Blender for 3D is a bonus, but not required)., • Web: Experience or familiarity with Wix (or a strong willingness and aptitude to learn the platform in-depth quickly)., • Software: Proficiency in Figma and Adobe Creative Cloud., • Portfolio: A body of work showing your design, web, and motion capabilities. Conceptual, passion, or spec work is completely welcome, but we must see a portfolio to consider your application. Salary & Pay This is a paid internship at £12.71 per hour, based on 24 hours a week across four days. The Details • Hours: 4 days a week, Monday to Thursday, 9am to 4pm., • Timeline: Interviews take place late October / early November start., • Kit: You’ll need your own laptop capable of handling heavy design, motion, and web workflows. Relevant software licenses will be provided if you don't already have them., • Location: Fully on-site at Unit 301, 242 Acklam Road, London, W10 5JJ. Minutes from Westbourne Park and Ladbroke Grove stations, right by Portobello Market. No remote option. Eligibility You must have finished your studies at the time of application. We are unable to accept current students or summer-break placements. You will need to be available for the scheduled interview and start dates, and own a laptop capable of running design software. How to Apply Email your portfolio, along with a brief note about yourself. Conceptual work, personal projects, and graduation designs are all welcome. If your portfolio is password-protected, please include the password in your message. Please also confirm in your note that you have finished your studies, own a suitable laptop, and are available for the interview and start dates.

Company: Pow Food Location: Pow Food CPU, 28 Chase Road, London NW10 6QN Reports to: Client Operations Manager Position: Part-time internship Hours: 20 hours per week Pay: London Living Wage Duration and working pattern: To be confirmed About Pow Food Pow Food is a London-based, female-founded, B Corp certified catering company specialising in nutrition-led food for workplaces and events. We create menus that support energy, focus and wellbeing, with a strong commitment to quality and sustainability. About the internship We are looking for an enthusiastic, organised intern to support the administration and day-to-day operations of our catering business for 20 hours per week. Working alongside our client operations and kitchen teams, you will gain practical experience in catering administration, food labelling, client-facing signage and stock control. This is a hands-on, on-site opportunity for someone interested in food, hospitality and operations. Training and guidance will be provided throughout the internship. Key responsibilities Catering administration • Help print and handover recipes, production documents, checklists and other paperwork for the kitchen and off-site teams., • Take daily allergen matrices downstairs each morning during your scheduled shifts and place them in the correct client boxes., • Check that printed paperwork is allocated to the correct client, team and service date., • Assist with weekly printing of client breakfast operations documents., • Print weekly client documents, including rotas and A5 signage. Labelling and client-facing signage • Assist with NUUDA product labelling and website inventory updates., • Help prepare and print client labels using approved information, including nutritional details from Kafoodle., • Print buffet cards, menus and client-facing signage using existing Pow Food templates and approved content., • Print nutritional information supplied by the team., • Check labels and signage against approved records, asking for guidance whenever information is unclear., • Flag discrepancies to the Client Operations Manager before materials are used. Stock control and ordering support • Assist with weekly stock checks for packaging and office items., • Update the inventory sheet following stock checks., • Help prepare and place orders under the team’s supervision and with approval., • Assist with receiving deliveries, checking items against orders and putting supplies in the correct locations., • Report missing, incorrect or damaged items., • Help coordinate RCM packaging orders with the kitchen porter team and check that they are included in the correct client dispatch. What we are looking for • An interest in food, hospitality or business operations., • Good organisation skills and attention to detail., • Basic confidence using Google Docs, Google Sheets and digital systems., • A willingness to learn, ask questions and follow established processes., • Reliability and an understanding of the importance of service deadlines., • Clear communication and a proactive approach to teamwork., • Willingness to help with practical tasks such as printing, stock checks and organising deliveries. Previous catering experience is not essential. What you will learn • How daily catering operations are organised, from kitchen preparation to client dispatch., • How labels, allergen matrices and nutritional signage are prepared using approved information., • How to organise administrative tasks around service deadlines., • The basics of inventory tracking, ordering and receiving supplies., • How kitchen, operations and client service teams work together. Training and supervision You will work under the guidance of the Client Operations Manager, with tasks prioritised to fit your 20-hour working week. You will receive training in the relevant systems and processes, with your work checked as you learn, particularly where it involves allergen information, nutritional labels and client dispatch documents.

Join our team as a Sales Assistant and play a crucial role in delivering exceptional customer service in our retail environment. Your responsibilities will include: • Assisting customers in finding products and providing detailed information., • Accurately and efficiently handling transactions at the cash register., • Stocking shelves and organizing displays to maintain a tidy and visually appealing store., • Collaborating with team members to meet store goals and enhance customer satisfaction., • Keeping abreast of product knowledge, promotions, and store policies., • Managing deliveries and participating in the opening and closing of the store. Ideal candidates are friendly, enthusiastic, and passionate about customer service. Although prior retail or sales experience is beneficial, it is not mandatory. Ability to work alone is required.

We are seeking a reliable and hardworking cleaner to help maintain the cleanliness and presentation of residential communal areas. Key responsibilities: • Sweep, mop, vacuum, and clean hallways, stairwells, corridors, entrances, lifts, doors, handrails, and internal glass., • Remove cobwebs and carry out litter picking around pathways, car parks, and green spaces., • Manage bin stores, move bins when required, and clean bin rooms., • Report graffiti, fly-tipping, vandalism, and maintenance issues., • Maintain cleaning equipment and use cleaning chemicals safely., • Follow company health and safety procedures., • Willing to travel. Previous cleaning experience is preferred but not essential. You should be reliable, punctual, physically fit, attentive to detail, and able to work independently while maintaining high cleaning standards.

Led by acclaimed Chef Patron Emanuele Pollini, this role offers the chance to work within a Grade II listed landmark that combines a world-class restaurant, art gallery, theatre, and event spaces. Pollini has received international recognition, ranking among the Top 50 Italian Restaurants in the World and earning the prestigious Tre Forchette award from Gambero Rosso as one of London's leading Italian dining destinations. This is an exciting role on the restaurant team at a prestigious venue in Kensington & Chelsea, bringing Italian dining to West London. As Chef De Partie, you will be responsible for efficiently running a section of the kitchen day to day. Your main responsibility will be to help lead service and maintain the high culinary standards set by Executive Chef Emanuele Pollini, while also maintaining efficiency, attention to detail, and kitchen cleanliness. Chef requirements • Complete service to a high standard, • Maintain high quality of food offering, • Abide by all EHO requirements, • Ensure the smooth running of the daily operations in the kitchen, • Ensure hygiene and health and safety regulations are met or exceeded in your kitchen, • Making orders of supplies and ingredients, • At least 1-2 years' experience working in high-end kitchens, • Creativity, flair and passion for your craft with a great eye for detail, • A desire to work flexible hours including weekends and evenings, • Ability to spot and resolve problems efficiently, • You will need to be an excellent communicator with great organisational skills., • You will possess a friendly demeanour and take genuine pleasure in supporting your colleagues

Summary of Position The Restaurant Manager owns the total store operating result: P&L, guest experience, people, food safety, standards and compliance. The RM plans the trading day, makes the final T-15 readiness decision, commands through the parallel ARM/Shift Leader/Kitchen Manager structure, owns store-level escalations and ensures truthful commercial, people and operating evidence. Key Performance Areas (KPAs) • Trading-Day Plan & Store Readiness, • Live Store Command & Guest Outcome, • P&L, Cost & Cash Control, • Food Safety, Compliance & Risk, • People, Certification & Succession, • Close, Data & Reporting Duties & Responsibilities Trading-Day Plan & Store Readiness • Read operating data and known conditions, set the day's priorities and run the T-60 briefing., • Make the T-15 GO / NO-GO readiness decision using the approved store-operating standard. Live Store Command & Guest Outcome • Command the store through parallel Shift Leader, ARM and Kitchen Manager ownership, intervening on escalation without collapsing role accountability., • Own the guest-experience outcome and final escalation/recovery decisions within published authority., • Lead high-severity or multi-playbook incidents and interface with Area Manager/Country Head/platform functions as required. P&L, Cost & Cash Control • Control daily commercial/financial signals, labour, food and controllable-cost actions, void/discount authority and cash reconciliation., • Where food-cost variance exceeds 2% of theoretical under the current operating standard, require root-cause action and log it by end of day., • Independently reconcile the Shift Leader's end-of-day cash count the next morning. Food Safety, Compliance & Risk • Verify food-safety, allergen, legal/compliance and safe-to-operate corrective action; do not author functional standards outside RM authority. People, Certification & Succession • Own store people deployment, scheduling discipline, performance follow-up, development and succession execution., • Ensure only appropriately certified people are assigned to roles/stations under the current approved control., • Issue final certifications for designated store roles only where the Academy assigns RM as certifier. Close, Data & Reporting • Verify store close and next-morning controls, explicitly carrying forward unresolved issues., • Complete DOL/dashboard/daily-log narrative, exception escalation and operating-data evidence truthfully and on time. Additional Responsibilities & Reporting • Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) • T-60 briefing and T-15 GO / NO-GO readiness decision are completed to standard., • Store P&L, labour, food cost and controllable-cost actions are actively managed against approved targets., • Food-cost variance above 2% of theoretical triggers root-cause action and end-of-day logging under the current standard., • Shift Leader cash count receives independent RM next-morning reconciliation., • Only appropriately certified employees are independently assigned to roles/stations., • DOL, daily log, close, compliance and escalation evidence is complete and truthful. Qualifications • For internal progression, hold current ARM certification and complete the Restaurant Manager Development Plan; external appointments must satisfy People OS hiring rules and equivalent operating experience., • Strong whole-store knowledge across FOH, BOH, P&L, labour/food cost, guest recovery, food safety and people leadership., • Ability to lead through role owners rather than personally absorbing every operating task., • Complete current Restaurant Manager certification before independent store accountability. Core Competencies • Strategic Operational Leadership - Turns strategy and standards into disciplined operating execution., • Financial Acumen - Reads P&L and operating signals and converts variance into action., • Leadership & Succession - Builds accountable leaders and sufficient successor capacity., • Decision Making & Judgment - Acts within authority, escalates correctly and preserves governance., • Cross-Functional Collaboration - Works effectively with I MANAGE platform functions while preserving ownership boundaries., • Data & Evidence Discipline - Uses verified information, protects system truth and reports exceptions clearly. Technical Skills Advanced working knowledge of store P&L, forecasting/deployment, POS/IMS/dashboard controls, food safety, playbook command and people/succession systems. Current Restaurant Manager certification is required before independent store accountability. Where It Leads Restaurant Manager (you are here) > Area Manager (next) > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Area Manager: • Assignment Policy: Complete at least two years as a Restaurant Manager before permanent promotion unless an approved People OS exception applies; complete the one-year Area Manager Development Plan including at least one store opening run A-to-Z., • Swiss Butter Academy: Maintain current Restaurant Manager certification and complete Area Manager learning, field evidence and certification before independent AM duty., • Performance: Meet the published People OS promotion performance gate for the relevant cycle., • Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved., • Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart., • Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

We are looking for a presentable, reliable and well-organised Executive Assistant who is a native Turkish speaker and has an intermediate level of English.The ideal candidate should be confident, professional and able to support management with a variety of administrative and day-to-day tasks. Requirements: • Native Turkish speaker with intermediate English, • Valid driving licence and confident driving skills, • Willingness and availability to travel for business trips, • Professional and presentable appearance, • Strong organisational and communication skills, • Reliable, punctual and responsible, • Able to work flexibly and handle confidential matters professionally, • Previous experience as an Executive Assistant, Personal Assistant or in a similar role is preferred Key Responsibilities: • Providing administrative and personal support to management, • Organising appointments, meetings and travel arrangements, • Assisting with business-related tasks and communication, • Accompanying management on business trips when required, • Handling day-to-day administrative responsibilities, • Maintaining a professional and confidential working relationship with management If you are a motivated, professional individual who is looking for a dynamic role with opportunities to travel, we would be interested in hearing from you.

Summary of Position The Kitchen Cook owns the readiness and execution of the sides/sauce section and leads assigned Kitchen Helpers. The role converts prep requirements into a ready section, executes fries, sauce and sides exactly to current standards, protects equipment and food-safety controls, and maintains accurate waste/IMS records through close. Key Performance Areas (KPAs) · Section Readiness & Prep · Sides, Fries & Sauce Execution · Equipment & Food Safety · Par, Waste & Inventory Control · Kitchen Helper Leadership & Close Duties & Responsibilities Section Readiness & Prep · Own section readiness and achieve the approved T-60 prep/par standard; surface shortages early. · Execute sides, fries, sauce and section products exactly to the current Recipe Bible/PPM with no unauthorized substitution. Sides, Fries & Sauce Execution · Maintain sauce at the approved 82-85°C operating target and never plate below 80°C. · Maintain rolling fries/sides par through service to prevent avoidable stock-out without overproduction. Equipment & Food Safety · Start and check section equipment safely, record actual readings and escalate faults; never self-repair. · Operate the fryer within the approved 170-180°C range and follow the current oil- quality/TPM trigger. · Maintain FIFO, labels, allergen controls and approved hot/cold holding. Par, Waste & Inventory Control · Record exact waste and IMS truth and complete approved VITO/oil/section-close responsibilities. Kitchen Helper Leadership & Close · Direct and check Kitchen Helper work, coach to the approved standard and escalate repeated or serious gaps. · Coordinate with Kitchen Manager and Grill Master and respect the Kitchen Manager's final technical/pass authority. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Section meets the T-60 prep/par readiness standard. · Sauce operates at 82-85°C and is never plated below 80°C. · Fryer operates at 170-180°C and oil-quality/TPM controls are followed. · Fries/sides par is maintained without avoidable stock-out or unnecessary overproduction. · Waste/IMS records are exact and Kitchen Helpers are coached and checked to standard. · Equipment faults are stopped/escalated; no unauthorized self-repair occurs. Qualifications · For internal progression, complete the Kitchen Helper pathway and approved Kitchen Cook Development Plan; external candidates require equivalent section experience. · Strong understanding of kitchen operations, food safety, basic inventory/waste controls and section organization. · Be able to perform basic calculations and work with the approved kitchen systems. · Complete current Kitchen Cook practical certification before independent section ownership. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong practical knowledge of sides, fries, sauce, fryer/hot-holding controls, FIFO, IMS/waste and section leadership. Current Kitchen Cook certification is required before independent section ownership. Where It Leads Kitchen Cook (you are here) > Grill Master (next) > Kitchen Manager > Assistant Restaurant Manager > Restaurant Manager To earn Grill Master: · Assignment Policy: Complete at least one year as a Kitchen Cook before permanent progression unless an approved People OS exception applies; complete the 3-month Grill Master Development Plan. · Swiss Butter Academy: Maintain current Kitchen Cook certification and complete Grill Master learning, practical assessment and certification before independent grill duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Assess customer requirements for international shipments and recommend suitable forwarding or delivery options based on destination, shipment type, urgency and available services. Advise customers on cargo, courier and travel services, including routes, conditions, delivery arrangements and restrictions. Provide quotations for air tickets, parcel forwarding and other services, detailing applicable charges, service terms and booking requirements. Receive and process customer orders and bookings, ensuring required information is accurately recorded. Follow up enquiries and quotations to convert opportunities into confirmed bookings or orders. Keep up to date with travel, cargo and shipping regulations, restrictions, routes, pricing and the company’s service portfolio. Maintain accurate records of enquiries, quotations, bookings and sales activity.

Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

About the Role We are a busy shipping and packing centre in Kilburn looking for a hands-on, reliable team member to manage day-to-day shipping operations. This role involves packing, dispatching, customer service, and sales, so we are looking for someone who is practical, organised, and confident dealing with customers. Key Responsibilities • Providing shipping quotes (UK & international courier services), • Packing items securely (fragile, valuable, and irregular items), • Booking shipments and managing dispatch & courier collections, • Tracking shipments and updating customers, • Taking payments and completing transactions, • Delivering excellent customer service from enquiry to delivery, • Building relationships with customers and encouraging repeat business, • Upselling / cross-selling additional services inluding print/copy and finishing. What We’re Looking For • Experience in packing, shipping, retail, or logistics (preferred), • Comfortable with physical work and manual handling, • Strong attention to detail and problem-solving ability, • Good communication and customer service skills, • Self-motivated and able to take initiative, • Reliable with excellent timekeeping, • Basic IT skills (email, booking systems, payments) * Key Skills (Indeed Keywords) Packing | Shipping | Logistics | Warehouse | Retail | Customer Service | Dispatch | Courier | Sales | Manual Handling What We Offer • Stable part-time hours (24–32 per week), • Friendly working environment, • Varied and active role (not desk-based), • Opportunity to grow within the business How to Apply Shortlisted candidates will be contacted for an interview. Job Types: Full-time, Part-time Work Location: In person

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Napoli on the Road is looking for a passionate and talented Waiter/Waitress to join the team at Napoli on the Road Richmond. You will be joining an award-winning team who are all about the attention to detail and guest experience. Here it is not just about the highly acclaimed pizza, but the curated guest journey. We are seeking enthusiastic individuals ready to contribute to an exciting and friendly work environment. Key Requirements: • Excellent customer service skills, • Good command of English, • High standard of personal grooming, • Strong communication and teamwork abilities, • Knowledge of cocktails and spirits Why Work For Us? · Access to supplier and educational trips · Be part of a caring and people focused team · Access to 50% Staff Discount in all restaurants up to 4 guests (off shift) All applicants must be eligible to live and work in the UK.

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.