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  • IT Technician / IT User Support Technician
    IT Technician / IT User Support Technician
    hace 12 días
    Jornada completa
    Romford

    About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

    Inscripción fácil
  • Sales Executive
    Sales Executive
    hace 1 mes
    £16–£20 por hora
    Jornada completa
    Rush Green, Havering

    Sales Executive – Tech Tailors Ltd Tech Tailors Ltd is a modern and growing tailoring company combining traditional craftsmanship with technology, innovative materials and contemporary design. We specialise in creating high-quality bespoke and made-to-measure suits while giving our customers a professional and personalised experience. We are looking for a confident, motivated and customer-focused Sales Executive to join our team. The successful candidate will help customers understand our products, guide them through their options and build strong relationships that lead to sales and repeat business. Key Responsibilities • Welcome and engage with customers in a professional and friendly manner., • Understand each customer’s requirements, style preferences and budget., • Explain our bespoke and made-to-measure suit options, fabrics, materials and technology., • Recommend suitable products and solutions based on customer needs., • Manage enquiries from new and existing customers by phone, email, online channels and in person., • Generate new sales opportunities and follow up with potential customers., • Build long-term relationships with clients and encourage repeat business and referrals., • Work towards individual and company sales targets., • Maintain accurate customer and sales information., • Work closely with the tailoring and production team to ensure customers receive an excellent service from initial consultation through to completion. What We Are Looking For We are looking for someone who is confident, enthusiastic and enjoys speaking with people. Previous sales experience is preferred, particularly within fashion, tailoring, luxury retail or customer service, although full training can be provided to the right person. The ideal candidate will have: • Strong communication and interpersonal skills., • A confident and professional manner., • Good sales and negotiation skills., • Excellent customer service skills., • An interest in suits, fashion, tailoring or technology., • The ability to understand different fabrics, materials and product options., • A proactive attitude and willingness to learn., • The ability to work independently and as part of a team., • Good organisation and attention to detail. Why Join Tech Tailors Ltd? This is an opportunity to join an ambitious company that is bringing together traditional tailoring and modern technology. You will have the opportunity to develop your sales skills, learn about bespoke tailoring and innovative materials, and grow with the business as we expand. We are looking for someone who wants to become an important part of the Tech Tailors team and help us deliver an outstanding experience to every customer.

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    Inscripción fácil
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