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At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer • A market competitive base salary of £48,121.87, (Inclusive of night allowance) complimented by an average OTE ranging from £43,000 to £53,000. Where you’ll work You’ll be part of the Harlow cluster, covering areas like Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping, Hoddesdon. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: Either: • NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or • 5+ years’ experience as a Vehicle Technician/Mechanic and • A full UK driving licence with fewer than 6 points As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer • A market competitive base salary of £42,921.87, (Inclusive of night allowance) complimented by an average OTE ranging from £43,000 to £53,000. Where you’ll work You’ll be part of the Harlow cluster, covering areas like Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping, Hoddesdon. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need... Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points Investing in your technical development - At the RAC, we're committed to technical excellence. Whether you join us with formal qualifications or extensive hands-on experience, all technicians follow the same structured development pathway, combining practical learning with ongoing support and the opportunity to work towards industry-recognised accreditation. As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer • A market competitive base salary of £42,921.87, (Inclusive of night allowance) complimented by an average OTE ranging from £43,000 to £53,000. Where you’ll work You’ll be part of the Harlow cluster, covering areas like Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping, Hoddesdon. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need... Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points Investing in your technical development - At the RAC, we're committed to technical excellence. Whether you join us with formal qualifications or extensive hands-on experience, all technicians follow the same structured development pathway, combining practical learning with ongoing support and the opportunity to work towards industry-recognised accreditation. As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer • A market competitive base salary of £42,921.87, (Inclusive of night allowance) complimented by an average OTE ranging from £43,000 to £53,000. Where you’ll work You’ll be part of the Harlow cluster, covering areas like Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping, Hoddesdon. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need... Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points Investing in your technical development - At the RAC, we're committed to technical excellence. Whether you join us with formal qualifications or extensive hands-on experience, all technicians follow the same structured development pathway, combining practical learning with ongoing support and the opportunity to work towards industry-recognised accreditation. As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer • A market competitive base salary of £42,921.87, (Inclusive of night allowance) complimented by an average OTE ranging from £43,000 to £53,000. Where you’ll work You’ll be part of the Harlow cluster, covering areas like Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping, Hoddesdon. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need... Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points Investing in your technical development - At the RAC, we're committed to technical excellence. Whether you join us with formal qualifications or extensive hands-on experience, all technicians follow the same structured development pathway, combining practical learning with ongoing support and the opportunity to work towards industry-recognised accreditation. As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer • A market competitive base salary of £42,921.87, (Inclusive of night allowance) complimented by an average OTE ranging from £43,000 to £53,000. Where you’ll work You’ll be part of the Harlow cluster, covering areas like Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping, Hoddesdon. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need... Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points Investing in your technical development - At the RAC, we're committed to technical excellence. Whether you join us with formal qualifications or extensive hands-on experience, all technicians follow the same structured development pathway, combining practical learning with ongoing support and the opportunity to work towards industry-recognised accreditation. As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer • A market competitive base salary of £48,121.87, (Inclusive of night allowance) complimented by an average OTE ranging from £43,000 to £53,000. Where you’ll work You’ll be part of the Harlow cluster, covering areas like Harlow, Bishop’s Stortford, Sawbridgeworth, Waltham Abbey, Epping, Hoddesdon. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: Either: • NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or • 5+ years’ experience as a Vehicle Technician/Mechanic and • A full UK driving licence with fewer than 6 points As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

About The RoleRight across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group Highways, we're supporting the safe transportation and movement of people across the UK.We don't just build roads and bridges- we're building a better future, creating lasting social value that gives back to the communities in which we work.You'll be joining our Street Lighting team in Enfield! As a major supplier of specialist highway electrical services, our street lighting teams maintain and design over 350,000 street lighting assets.What you'll be doing:You'll work on reinstatement of surfaces, excavation for equipment, and Installation of street lighting electrical equipment, private cable networks and feeder pillars, and report any defectsYou'll complete and sign off jobs using PDA's/Tablets, and making sure works are completed in accordance with Health & Safety requirements.Are you tidy & organised? You'll have daily vehicle checks to make sure vehicles are kept clean & tidy!Are you a friendly and approachable person? You'll make sure members of the public are kept informed of works and are not put in danger!What you'll bring: G39 & MEWP category 1b is desirable but not essentialG39 - DesirableYou'll need NRSWA Unit 1-8 or equivalentAre you experienced in Operation of Crane? This is essential for this roleDo you have your HGV Class 2 Licence? This is essential for this roleIf you don't have Manual Handling and first aid at work we can provide the trainingECS Test and Part 1 / Level 2 Electrical Qualification is desirable but not essentialWhat's in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000's of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeIn addition, this role offers: 21 days annual leave plus bank holidaysRecommend a friend – get rewarded for introducing people to us!Holiday purchase schemePersonal Accident CoverStandby / Overtime / Call outAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planetWe're open and seek new and better ways of exceeding expectationsWe're together and as one team; the whole is greater than the sum of the partsWe're ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.It's an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupH INDSTATPBN1_UKTJ

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Pivotal UK - InMotion Ventures 3 JOB DESCRIPTION - Sept 2026 Customer Services Representative - Member Billing Department InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles. While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience. PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything. THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience. Requirements About the role As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment. A core focus of the role is supporting customers throughout their contract, including proactively following up on outstanding invoices and negotiating timely payments. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. This role is mainly remote, with occasional visits to our Old Street (London) office. • Responding to customer enquiries via phone, email, and live chat, • Resolving queries quickly and considerately, • Monitoring payments and chasing overdue customer invoices, • Supporting departmental tasks such as invoice updates and processing third-party charges, • Keeping clear and accurate records, • 2+ years’ experience in a customer service role, • A confident communicator who enjoys helping people, • Someone proactive, organised, and able to work independently, • Comfortable handling payment conversations and resolving issues, • Strong attention to detail, • Experience with CRM systems (Salesforce is a benefit, but not essential) Benefits Alongside a supportive and collaborative culture, we offer: • A permanent contract for long-term stability, • A flexible, remote-first working environment, • 25 days’ holiday + bank holidays, plus an extra day off for your birthday, • 2 additional volunteer days to give back to causes you care about, • A competitive salary + discretionary bonus scheme, • Contributory pension scheme to support your future, • Healthcare cash plan for everyday wellbeing By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. _. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

Description We’re Hiring – Customer Infrastructure Specialist Salary – £28,000 - £32,000 (DOE) REMOTE WORKING (Can be based out of one of our Focus group Hubs if preferred- Shoreham, Birmingham, Exeter) (Internal Job Level- Senior Associate) About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Customer Infrastructure Specialist! This role ensures the stability, security and resilience of our customers’ IT environments, by proactively monitoring and responding to alerts across key platforms including Datto RMM, Acronis, Veeam, Inforcer and SonicWall NSM. By identifying issues early and resolving them quickly, from backup failures to security or configuration drift, you minimise customer risk, maintain compliance and support seamless business continuity. Key Responsibilities: • Monitor customer backup environments for errors, failed jobs and other anomalies, • Investigate and resolve system alerts before they impact client operations, • Support the ongoing management and deployment of Proactive Customer Solutions such M365 Protect, Patching etc., • Log, manage and update cases using the ITSM platform, ensuring timely resolution and documentation, • Collaborate with clients to gather necessary information, perform root cause analysis and implement preventative solutions, • Analyse backup job reports, success rates and performance metrics to identify trends and optimisation opportunities, • Plan, test, and deploy security and system patches across client infrastructure Skills & Experience: • Prior experience in an IT or Telecom Support or Delivery role, typically at a second line level., • Strong knowledge of Windows Server and desktop operating systems, • Experience with backup technologies and monitoring platforms (e.g. Veeam, Acronis, Spanning or similar), • Experience with Windows Server, Active Directory, Exchange, Azure, and virtualisation platforms (VMWare, Hyper-V), • Experience with Microsoft 365 and related backup/recovery strategies, • Strong experience in cloud technologies such as M365, Azure, Intune, SharePoint. Excellent troubleshooting and analytical skills, • Ability to communicate technical issues clearly to both technical and nontechnical stakeholders, • Understanding of monitoring tools and RMM platforms Nice to have: • Worked in an IT or Telecom Managed Service environment previously., • Relevant vendor or industry qualifications (Microsoft, Gamma, LG, Meraki, SonicWall, Aruba or Cisco)., • Have an active Microsoft certification., • Experience with PowerShell scripting and automation Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Key Benefits: • Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday., • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Ready to make a real impact? Apply now! IND1

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

VP, Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: WeWork HQ, Waterloo, London - Hybrid (At least once per week) Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from our platform while equipping our commercial teams with world-class technical expertise throughout the sales cycle. You will lead two critical functions; Customer Success and Solutions Engineering, creating a seamless journey from prospect through deployment, adoption, expansion and renewal. As a member of the Revenue Leadership Team, you will help shape our customer strategy, improve operational excellence and build scalable processes that support our continued growth. How you can make an impact Within 12 months you will have: • Built a high-performing Customer Success organisation with clear operating rhythms., • Improved customer adoption and health metrics., • Increased Gross and Net Revenue Retention., • Established a scalable Solutions Engineering function with consistent global standards., • Improved technical win rates and proof of concept success., • Created stronger alignment across Sales, Product, Customer Success and Engineering., • Developed future leaders within both organisations. What we would like to see from you Customer Success • Build and lead a high-performing Customer Success organisation., • Define the customer lifecycle from onboarding through renewal., • Drive customer adoption, value realisation and long-term success., • Develop customer health scoring and success planning., • Improve Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)., • Build executive sponsorship programmes with strategic customers., • Develop customer advocacy, references and case studies. Solutions Engineering • Lead and develop the global Solutions Engineering function., • Establish consistent pre-sales processes, standards and best practices., • Coach and develop technical leaders and individual contributors., • Improve demo quality, proof of concept execution and technical win rates., • Ensure strong alignment between Sales, Product and Engineering. Leadership & Operations • Build a scalable operating model across Customer Success and Solutions Engineering., • Define KPIs, reporting and operational dashboards., • Partner closely with Product to ensure customer feedback influences roadmap decisions., • Collaborate with Sales leadership to improve handovers and customer experience., • Build career paths, coaching frameworks and succession plans across both teams. Experience • 10+ years in enterprise SaaS., • Experience leading Customer Success organisations., • Experience managing or partnering closely with Solutions Engineering teams., • Proven track record of improving customer retention and expansion., • Experience building teams, processes and operating models., • Comfortable engaging with executive stakeholders, including CIOs, CISOs and CTOs. Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Job Title: Multi-Drop Van Driver (3.5 Tonne) Location: Waltham Abbey Salary: £33,800 per annum plus performance bonus Working Hours: Monday to Friday, 50 hours guaranteed per week, with start times between 5:00am and 7:00am Experience: Minimum 6 months' commercial 3.5-tonne driving experience (Luton van experience preferred) Looking for a new driving role with excellent pay, regular weekday hours and genuine career prospects? Centric Talent is currently recruiting Multi-Drop Van Drivers to join our client's busy distribution operation in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, delivering to retailers and merchants across the UK. If you're an experienced 3.5-tonne driver looking for a permanent position with a respected employer, we'd love to hear from you. What's in it for you? - Competitive salary of £33,800 per annum, plus performance bonus - Immediate starts available - Permanent, full-time position - Guaranteed 50 hours per week - Monday to Friday working – no weekends - Full training and ongoing support - Career progression opportunities - Employee discount scheme - Free on-site parking - Friendly and supportive working environment The Role As a Multi-Drop Van Driver, your responsibilities will include: - Completing between 10 and 30 scheduled deliveries per day to retailers and merchants - Driving a 3.5-tonne vehicle safely and professionally - Loading your own vehicle before departure - Loading and unloading products, including regular manual handling - Obtaining proof of delivery using photographs and relevant paperwork - Carrying out daily pre- and post-vehicle safety checks - Maintaining the cleanliness and condition of your vehicle - Refuelling vehicles when required - Reporting any vehicle defects or accidents - Assisting with unloading vehicles at the end of your shift - Providing excellent customer service at every delivery About You We're looking for professional, reliable drivers who take pride in their work. You will need: - A full UK Driving Licence - At least 6 months' commercial experience driving a 3.5-tonne vehicle - Luton van driving experience is preferred - No more than 6 penalty points - No DD, DR, CD, IN or TT endorsements - A good knowledge of London and the surrounding motorway network - Excellent customer service and communication skills - A good understanding of Working Time Directive (WTD) regulations - A willingness to carry out manual handling as part of the role Applicants must have the right to work in the UK. Unfortunately, we are unable to provide visa sponsorship or relocation assistance. Why Choose Centric Talent? At Centric Talent, we're committed to connecting great people with great employers. We provide ongoing support throughout the recruitment process and work hard to help you build a successful, long-term career. Centric Talent is proud to be an Armed Forces-friendly employer and welcomes applications from veterans, Reservists, service leavers, military spouses and partners, and Cadet Force Adult Volunteers. Apply Today - If you have commercial 3.5-tonne driving experience and are looking for a permanent opportunity with excellent hours and career prospects, we'd love to hear from you. Apply online today, and one of our Recruitment Specialists will be in touch to discuss the role and guide you through the next steps.

Plant Manager North London | Service Focused Store Up to 33k salary ! Join a leading UK garden centre retailer and grow your horticultural career! Zachary Daniels Retail Recruitment is proud to partner with one of the UK's most respected garden and home retailers. We're looking for a passionate and knowledgeable Horticultural Manager to lead the plant and outdoor living department an amazing store in the local area. This is an excellent opportunity for an experienced horticulture professional to step into a key leadership role with a business known for high standards, expert service, and a loyal customer base. What We're Looking For: A genuine passion for plants and horticulture - you're the go-to expert for everything green and growing. Previous experience in a garden centre or plant retail environment. Strong commercial acumen - you understand how to maximise sales while delivering excellent customer service. A hands-on, motivational leadership style with experience managing and developing a team. Key Responsibilities: Lead the horticulture department, ensuring exceptional plant quality, stock availability, and inspiring displays. Drive commercial success by optimising product range, promotions, and layout. Recruit, train, and lead a knowledgeable team passionate about customer service and gardening. Maintain outstanding visual standards and ensure full compliance with health & safety policies. Deliver an engaging and informative customer experience, sharing your plant knowledge and advice with enthusiasm. What's In It for You: £33,000 plus benefits and reviewed regularly based on performance. Join a well-established, customer-focused retailer during a time of growth and opportunity. Work in a supportive environment where your horticultural expertise is truly valued. If you're a horticulture professional ready to take your career to the next level, we want to hear from you! Apply now with your full CV to be considered for this exciting opportunity. Zachary Daniels specialises in retail management and horticulture recruitment. BH36816 TPBN1_UKTJ

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

About The Role Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, we're supporting the safe transportation and movement of people across the UK. We don't just build roads and bridges- we're building a better future, creating lasting social value that gives back to the communities in which we work. As a major supplier of specialist highway electrical services, our streetlighting teams maintain and design over 350,000 street lighting assets. Want to come and be a part of it? As the Materials Coordinator your duties & responsibilities will be: Control of the stock in and out of the depot by use of the stores issue sheets. Ensuring all deliveries are checked against the delivery notes and stored away in their relevant locations. General cleanliness and tidiness of the stores and yard to be kept to a high standard and health and safety to be adhered to and implemented at all times. Maintaining a clean and orderly depot. Issuing stock out to operatives on a daily basis ensuring it is booked to the correct contract and job. Receiving deliveries, checking them against delivery notes Return any stock back into the depot Monitor minimum stock levels and reorder as required Phone suppliers to obtain quotes – 3 required for nonstandard items approval from clients Completion of requisitions for materials into stock or to job and update req tracker Recording of GRNs and stock transactions in Oracle Daily input of stock issued and returned by operatives Transfer of stock between stock accounts, FGloss, Client stock, write off & main stock Undertake monthly stock take in line with reporting lines Update Oracle (IT system) when stock take complete to ensure physical stock numbers are correct Provide details for monthly stock report To complete paperwork relevant to the task To be prepared to work in a flexible manner/multi-task Knowledge of Health and Safety, adhering to it at all times To carry out any other duties appropriate for this post Skills & Knowledge Requirements Able to fully understand Instructions Good knowledge and use of IT systems - use of MS applications Have a basic knowledge of health and safety. Good Communication Skills Ideally would have an understanding of street lighting (not essential) What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 28 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, we may close job adverts before the stated closing date. We'd encourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction. #MGroupH IND3 TPBN1_UKTJ

We are looking for hardworking technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to craft and build reliable, scalable systems using our data platform. Our team is made up of hardworking software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. As MongoDB continues to expand product offerings and features within the MongoDB Atlas Data Platform, MongoDB is seeking an expert in application search. This role will focus on being a product specialist of Atlas Search within the presales organization. Beyond the normal tasks of a MongoDB Solutions Architect, this specialist role will operate in a worldwide team, assist in the most complex search deal cycles, assist in search enablement, and work closely with the Atlas Search product team to close the feedback loop and further enhance the product moving forward. This includes both lexical and semantic search offerings. This role will be based remotely in Barcelona, Dublin & London. • 3+ years of search expertise (Elasticsearch, Lucene, Solr, Algolia, Lucidworks, or similar), • 3+ years of software development experience, • 3+ years of pre-sales experience with enterprise software, • Solid understanding and ability to code with two or more modern scripting languages (e.g. Python, Node.js, etc) and/or popular programming languages (e.g. C, C++, C#, Java, etc), • Experience with scalable and highly available distributed systems, • Excellent presentation and interpersonal skills, • A Bachelor’s degree or equivalent work experience, • Ability to travel approximately 25% of the time, • Experience selling databases and/or deploying applications with any of the major cloud providers, • Experience with database programming and data models, • A MongoDB Certification, • A major cloud provider certification, • Design systems, applications, and infrastructure to help drive software development projects using MongoDB and the Atlas Developer Data Platform (DDP), • Advise customers on architectures, patterns, and strategies for making the best use of MongoDB, • Expertly articulate the business value of MongoDB solutions, • Align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel, • Translate technical concepts and patterns into business benefits for management and executives, • Act as a liaison, collecting feedback from the field to relay back to the Product Management team, • Help drive demand through participation in both industry-known trade-shows as well account-based marketing events, • Demonstrate resilience and sound judgment in dealing with business challenges, • Proactively seek opportunities to support and mentor other pre-sales team members and share standard methodologies, • Help enable other solutions architects with knowledge on search technical and business concepts as well as build tools to allow other SAs to demonstrate these concepts, • Assist in the direction of Vector Search and AI/ML through taking customer needs and interactions to Product Management, • Embody _ in our interactions with internal teams and customers, • The rapidly growing MongoDB product suite, including, • Core database server, • Atlas (fully managed cloud database service), • The Atlas Developer Data Platform including Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, Atlas for the Edge, Realm, Charts, and Atlas Streams Processing, • Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark, • Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes, • Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, DevOps, cloud, security MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our _ guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys., and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426467

forgd is the consultancy partnering exclusively with Anthropic to help enterprises build AI-native businesses. We start with engineering — helping organizations move from individual developers using Claude Code to entire teams shipping together with AI-native workflows — and expand into agentic solution delivery and broader business transformation. Our conviction is that engineers are uniquely positioned to lead this transformation. The strongest mental model for designing, deploying, and governing AI agents in production lives in software engineering. The teams that change how their organization builds software are the same teams equipped to shepherd the rest of the business into this new world. We embed and co-build with customer teams. Cycles are short, delivery is iterative and accountable to clear outcome goals. As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. From there, the work expands: co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization to sustain either. You build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams. Lead Claude Code Labs and customer workshops Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security Guide adoption programs that scale Claude across engineering organizations and into business teams Scope engagements: assumptions, risks, milestones, and dependencies Embed with customer teams to co-build agentic applications on the Claude developer platform Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack What Success Looks Like Customers move from proof-of-value to production Engineering teams measurably change how they ship software Customers become references Accounts expand on the strength of the work You May Be a Good Fit If You Have 3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks. Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders High agency and comfort with ambiguity; you operate autonomously in customer environments Background in professional services or consulting Track record leading developer productivity or developer experience at scale Vertical experience in financial services, healthcare, or other regulated industries Experience driving organizational change Work at the frontier: Direct partnership with Anthropic — joint engagements, early access to product changes, and working sessions with their Applied AI team Founding team: You shape how we work and grow as we scale Remote: Fully remote across North American and European time zones Compensation and benefits: Competitive salary, equity, and full benefits We encourage you to apply even if you don't meet every qualification. Research shows people from underrepresented groups often hesitate unless they meet every requirement, and we don't want you to exclude yourself prematurely. If you're excited about AI-native engineering and want to help enterprises change how they build software, we'd love to hear from you. forgd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We make hiring decisions on merit, and we provide reasonable accommodations for candidates who need them during the hiring process. Please note that we are unable to provide visa sponsorship for this role. All applicants must have the right to work in the United Kingdom without employer sponsorship, now or in the future.

Location Our Full Stack Software Engineer will be an integral part of our R&D team. This role is based remotely as a full-time employee in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. We are also open to contractors in Eastern Europe and Portugal. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity Cloud spend is no longer just AWS, Google Cloud and Azure. Our customers now run a large and growing share of their technology spend through SaaS platforms, data clouds and AI vendors - and every one of those vendors is an integration that brings another slice of their spend into view. You'll own DoiT's Integrations Framework and the experience built on top of it. This is a chance to define what a great integration experience looks like: a customer connects a new vendor in minutes, sees at a glance that their data is flowing, and handles credential rotation, reconnects and backfills themselves without thinking twice. On the framework side, you'll make adding the next vendor a small, well-understood piece of work rather than a project - so coverage grows as fast as the vendor landscape does. You'll work AI-augmented from day one. Integration development is spec-driven work against constantly changing third-party APIs: one of the highest-leverage places to apply agentic AI tooling. We expect you to use it across your whole workflow and to have real opinions about where it earns its place. • Building new integrations. This is the core of the role. Design and ship integrations against third-party billing and usage APIs - authentication, incremental sync, rate limits, error handling, schema drift - and invest in the Integrations Framework itself, along with testing harnesses and scaffolding, so the tenth integration takes a fraction of the effort of the first., • Working AI-augmented. Use AI daily across the full span of your work - exploring unfamiliar codebases and third-party APIs, prototyping approaches, generating and reviewing code, debugging, writing tests, and producing documentation. Push on what agentic tooling can do for this codebase, and bring judgement about where AI raises velocity and where a human still has to hold the quality bar., • Integration management experience. Build the interfaces customers use to connect, configure and trust their integrations: health and status visibility, actionable error states, credential and key rotation, and clear feedback when something needs attention., • Self-service by default. Design self-service into the framework from the start - backfills, reconnects and diagnostics that customers and internal teams run themselves., • API-first. Build capabilities so they're fully available through APIs, not just the UI. Both humans and agents should be able to drive the platform., • Implementing features end-to-end. From proposal, through spec and implementation, to maintenance. You're expected to propose things you think would be a good addition, not wait for a spec., • 3+ years of professional software engineering experience, shipping and owning features in production, • Strong TypeScript, including modern frontend work - React preferred, • Hands-on experience with Go, or strong backend experience in another language (Python, Java, Node.js, C#) with genuine enthusiasm for ramping up in Go quickly, • Real experience designing and consuming REST APIs, and integrating third-party APIs with all the mess that entails: auth flows, pagination, rate limits, partial failures, breaking changes, • Comfortable across the stack. You may lean backend or lean frontend, but you can own a feature from the database through to the interface, • Working proficiency in SQL, • Experience developing solutions in the cloud and/or using cloud services (GCP, AWS or Azure), • A user-facing instinct for operational tooling - you care whether the error message actually tells someone what to do next, • AI-augmented working style - you already use AI tools across your engineering workflow and can talk concretely about what you've got out of them, • Strong knowledge of software engineering practices, design patterns and architectural principles, • Demonstrated passion for creating high-quality web/SaaS apps, • Excellent communication skills in English, both written and verbal, • Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious, • Experience building integration platforms or extensibility frameworks as a core part of a product, • Experience with cloud or SaaS billing data - AWS/GCP/Azure cost and usage exports, AI vendor billing data, marketplace billing, or the FOCUS specification, • Experience with Google BigQuery, or with data pipelines and orchestration tooling (Dagster, Airflow), • Experience building AI-powered product features (LLM integration, intelligent automation), • Exposure to FinOps practices or cloud financial management products, • BA/BS degree or equivalent practical experience Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our _. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: _ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: _ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We’re aiming for a start date no earlier than November 3, 2025. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through _., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of _.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Estimator Location: Waltham Abbey, Essex Hours: 8am - 5pm, Monday - Friday Salary: Up to £65,000 depending on experience. Holiday: 20 Days plus 8 Bank Holidays. Sector: Construction, Roofing Our client is a specialist contractor in hard metal roofing, cladding, and façade systems, delivering bespoke solutions for both commercial and residential projects across the UK and internationally. They provide a full end-to-end service from design and fabrication through to installation, working with high-quality materials and offering tailored solutions for projects ranging from simple structures to complex, large-scale developments. With a strong reputation for quality, safety, and technical expertise, our client combines industry experience with a customer-focused approach to consistently deliver high-standard, sustainable roofing solutions. Due to continued company growth, they are looking to recruit an experienced estimator for their pre-construction team. You'll be pulling together scopes of work, providing value engineering and quote gathering to streamline and control the pre-construction processes. Position Duties The successful candidate will be responsible for preparing tender submissions and carrying out take-offs from construction drawings, with the ability to interpret drawings, understand specifications, and use Excel to a high standard. Completing accurate quantity take-offs from drawings, with experience in Bluebeam estimating software considered beneficial. Calculating project rates, including labour, materials, and preliminary costs. Completing client bills of quantities and pricing documents. Producing scope-marked drawings using Bluebeam. Attending project handover meetings with surveying, design, and management teams for secured work. Maintaining detailed and accurate records of tender submissions, queries, and RFIs. Demonstrating strong knowledge of over-18m non-combustible cladding systems and fire barrier requirements. Presenting professionally with strong telephone communication skills. Preparing tender bids and compiling information from incoming enquiries. Meeting clients on-site to discuss requirements and negotiate pricing. Working on projects ranging in value from £200k to £4M+. Building and maintaining strong relationships with key clients. Researching and sourcing costs for materials, labour, and equipment. Supporting the document controller in obtaining subcontractor and supplier quotations. Assisting with the preparation of technical submittals for awarded projects. Providing support to the design team where required on secured projects. Position Requirements A minimum of 5 years' estimating experience in flat roofing systems is preferred, including but not limited to: Manufacturers such as Bauder, Radmat, IKO, Axter, and Kemper Inverted hot melt systems, including ballasted, paved, green, and blue roofs Single ply warm roof systems Tapered insulation schemes Three-layer felt warm roofs Cold-applied liquid systems A minimum of 5 years' estimating experience in rainscreen cladding is preferred, including but not limited to: SFS lightweight framing systems (e.g. Metsec, EOS) CWCT-compliant aluminium rainscreen cladding systems Cavity barriers and fire stopping systems In depth understanding of U-value targets and associated calculations. Strong IT skills, particularly in Excel, Word, Outlook, and Bluebeam. Willingness and ability to travel to the office in Waltham Abbey. Position Remuneration Salary up to £65,000 depending on experience Regular office hours 8am - 5pm, Monday - Friday Christmas Shut down Company pension scheme Joining a friendly office team, where bespoke design and high-quality customer journey is the standard This is a great opportunity to join a growing business and where everyone on the team is driven to succeed. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application. TPBN1_UKTJ

Plant Area Manager | Enfield Salary: DOE Hours: Full-time, Alternate weekends Ready to take ownership of a thriving horticultural department? This is a great opportunity for an experienced Plant Area Manager, Plant Supervisor or Assistant Plant Manager looking for their next move. You'll be taking responsibility for a high-performing plant area within a well-established garden centre group, leading a knowledgeable team and having real influence over how the department operates, from buying and stock management through to presentation, sales and customer experience. If you're commercially minded, know your plants and enjoy being hands-on, this could be a really good next step. The area is a large, vibrant space with a great variety of healthy plants, and you'd be leading a strong, dedicated, and knowledgeable team! The role You'll be responsible for: Running the plant area day-to-day, ensuring high standards across stock, presentation and customer service Ordering and managing plant stock, working with seasonal demand to maximise availability and sales Leading, motivating and developing a knowledgeable plant team Managing plant quality, wastage and reductions to maximise sell-through Monitoring department performance, including sales, stock, waste and margins Planning and prioritising workloads around seasonal peaks Making sure the plant area is commercially strong, well-presented and ready for customers Taking on Duty Manager/keyholder responsibilities when required What we're looking for You'll need: Strong plant and horticultural knowledge Previous experience within garden retail/plant retail or a similar environment Experience leading or supervising a team Good commercial awareness and an understanding of sales, stock and margins The confidence to make decisions and take ownership of a department Good organisation and communication skills Why consider it? Join an established and highly respected garden centre group Real ownership of a significant plant department Strong opportunity for development and progression Staff discounts across the garden centre, restaurant and leisure facilities On-site parking Work alongside an experienced and knowledgeable team If you're currently a Plant Supervisor or Assistant Manager thinking, 'I'm ready for my own department', or you're an established Plant Area Manager looking for a fresh challenge, I'd be keen to speak with you. For a confidential conversation, contact Elleanna at MorePeople: TPBN1_UKTJ

Work with us Reporting to the Field Technical Training Manager the Field Technical Trainer has a key role within retail delivering training that meets the needs of the operation both now and in the future. The role is responsible for the delivery of elements of core technical training to operational teams to ensure a healthy, capable, progressive and sustainable working environment – delivered in-centre and at training hubs or academies. This core focus of this role is local skills development, focusing on knowledge, skills and behaviours that are required to deliver professional service to customers and to the organisation. This includes including delivering technical training that helps the operation to adapt to changes in the automotive market and taking an active part in supporting the rollout of new or updated product offerings. The role will work collaboratively alongside the ETEL Automotive Academy Technical Trainers to upskill the operational team providing service to our customers. This is a field based role to include frequent daily travel within the defined territory of Bedfordshire, Greater London, London, Kent, Essex plus nights away from home as required by the business. The Day to Day Technical Training Delivery Providing on site and/or remote coaching, assessment and training as required to meet the needs of the business in upskilling centre teams. Deliver training to the expected standard, adhering to company policy & guidelines and approved content. Responsibility for quality monitoring centre assessed competence and providing centre assessment for more technical skills Support operational teams in identifying succession and progression routes for staff and assist in accessing correct development Support effective and consistent delivery of technical training by providing cover to maximise use of training facilities Supporting apprentices alongside the wider centre teams – especially those on externally provided programmes Timely and accurate completion of all course administration including the setting of examinations and the preparation of individual and course assessments. Technical Training Development & Support Record and escalate to management any breach of discipline by training delegates. Maintain, service and secure equipment, training aids and stock that is either company owned or externally provided to facilitate high quality training delivery. Provide feedback to management about delegate performance Actively maintain technical and industry knowledge through professional development, regularly observing current affairs, changes to legislation and business awareness. Business Support Provide technical guidance for retail centres and support investigations of serious incidents. Assist with identification and development of technical bulletins and working practices. Who we're looking for Good Training Delivery & Facilitation Skills Technical ability relevant to the role Commercial and customer awareness skills relevant to the role Capacity to maintain exceptionally high standards of conduct, performance, integrity, and confidentiality Highly organised with the ability to deal with multiple activities whilst maintaining quality of delivery Clear understanding of learning styles and interventions to support individual learner needs Excellent communication, influencing and interpersonal skills Possess leadership qualities, leading by example Demonstrable business awareness and customer focus Passionate about developing self and others Possess a positive, driven, and resilient approach Required Qualifications, Certifications or Licences: Refrigerant handling qualification (or working towards) (Mandatory) Level 2 (or higher) Electric & hybrid vehicle qualification (or working towards) (Mandatory) Formal training delivery qualification (or working towards) (Mandatory) ADAS Calibration qualification (or working towards) (Mandatory) Motor vehicle service maintenance and repair qualifications at Level 3 or equivalent (Desirable) Full Cat B UK drivers licence is essential to your application. The Perks Company vehicle Annual Bonus Exclusive discounts at major retailers, restaurants, holidays and much more Generous staff discounts for you and your family Award-winning training and development, with fantastic career prospects Wide range of wellbeing support for you and your family About us Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we've learnt to expect the unexpected!That's what it's all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It's what makes our centres a valued part of their local communities.And we're just as dedicated to our staff. With Kwik Fit you'll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.Sounds good, doesn't it? That's why we say, ‘you can't get better'. TPBN1_UKTJ

Job Title: Repairs Planner / Scheduler Location: Potters Bar, Hertfordshire Salary: Up to £28,000 per annum Job Type: Full-time, Permanent About the Role: We are currently seeking a proactive and organised Repairs Planner / Scheduler to join our busy maintenance team based in Potters Bar . In this key role, you will be responsible for scheduling and coordinating repairs and maintenance works across a portfolio of residential properties. You'll act as a vital link between tenants, operatives, and management to ensure efficient service delivery and high levels of customer satisfaction. Key Responsibilities: Efficiently schedule and coordinate repairs and maintenance jobs for operatives and contractors. Liaise with tenants to arrange suitable appointments and keep them informed throughout the process. Monitor and manage operative diaries to maximise productivity and reduce downtime. Raise, allocate, and close work orders using internal systems. Track and follow up on outstanding repairs, ensuring jobs are completed within agreed timeframes. Work closely with the repairs management team to prioritise urgent works and ensure compliance with KPIs and service level agreements. Provide administrative support and maintain accurate records. Requirements: Previous experience in a planning/scheduling role within repairs, maintenance, social housing, or a similar fast-paced environment. Strong organisational and time management skills. Excellent communication skills – both verbal and written. IT literate, with experience using repairs management systems (e.g. DRS, Orchard, Northgate, or similar). Ability to remain calm under pressure and juggle competing priorities. A team player with a problem-solving attitude and customer-focused approach. Benefits: Competitive salary up to £28,000 per annum 25 days holiday + bank holidays Pension scheme Opportunities for training and progression Supportive team environment TPBN1_UKTJ

O'Neill and Brennan is seeking an Infrastructure Engineer to lead the IT Helpdesk and manage our Microsoft server, desktop, 365, and Azure environments. You will collaborate with Developers, Azure Architects, and Network Architects on infrastructure and cloud projects. The role reports to the Head of IT Operations and requires strong customer service and 2+ years in IT infrastructure/support, with proficiency across AD, Entra ID, Defender, Intune, and PowerShell. #J-18808-Ljbffr

We are looking for an experienced Field Service Engineer to join a leading global technology OEM. This role will be working within the renewables sector on a range of technology • Attending breakdowns, pre planned maintenance and installation work across the advertised region., • Working on a variety of technology and being adaptable to the various instances that may arise., • Attending relevant training courses both internally and externally to keep up to date with the latest technology, • Supporting and working with other engineers in the region working on various projects., • Previous experience working as a Field Service Engineer., • Experience in electrical and mechanical fault finding, • IT/Networking experience, • Customer focussed values with excellent communication skills, • Previous background working in retail or leisure environments, • Electro-Mechanical or similar qualifications Keywords – FIELD SERVICE ENGINEER, ENGINEERING, TECHNICAL SUPPORT, SERVICE, ENGINEER #J-18808-Ljbffr

Select how often (in days) to receive an alert: Create Alert Make a real difference to people's lives with Audika. Are you passionate about delivering exceptional care and helping people improve their quality of life? We are looking for a friendly, patient-focused Ear Care Practitioner to join our welcoming team at our Watford, St Albans & Enfield Hearing Centres, working 3 days per week, one day in each clinic. The working days will be Monday, Tuesday and wednesday. Salary: £17,304per annum This is a fantastic opportunity for someone with a background in healthcare, hearing care, or customer service who enjoys making a genuine impact every day. Whether you're already working as a Hearing Care Assistant or looking to develop a rewarding career in ear and hearing healthcare, we'd love to hear from you. Full training will be provided for the right candidate. As an Ear Care Practitioner, you'll play a vital role in supporting our patients' hearing and ear health journey by: • Performing professional wax removal procedures, • Conducting hearing screenings and referring patients for further assessment where appropriate, • Providing outstanding patient care, service, and support, • Assessing clients' needs and recommending the most appropriate ear care solutions, • Promoting ongoing ear health and patient wellbeing, • Delivering an exceptional customer experience in line with Hidden Hearing's high standards, • Maintaining accurate and compliant patient records, • Adhering to all professional, legal, and company policies and procedures We're seeking someone who is caring, organised, and committed to delivering excellent service. Ideally, you'll have: • Experience providing high-quality patient care and customer service, • Strong communication and interpersonal skills, • Good IT skills and confidence using digital systems and equipment, • Excellent time management and organisational abilities, • A professional, empathetic, and patient-focused approach The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues. Audika GB belongs to Audika Group which is the Hearing Care division of Demant and one of the world’s leading hearing care retailers. With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you. #J-18808-Ljbffr

• Bespoke training and development opportunities, • Apprenticeships opportunities for all experience levels, • Pension and life insurance, • Discounts available on our Perkbox app; high street shops, holidays & cinema, • Access to employee assistance programme, • Cycle to work scheme Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you! Job Description • Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed, • Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner, • Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment, • Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location, • Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas Qualifications • Have a contagiouspassion for food and/or customer service, • You draw satisfaction from working within a collaborative and inclusive team environment, • Ability to adapt to challenges and opportunities with a solution-oriented perspective, • Previous experience in a similar role, especially in the food service industry, is often a plus, • Some knowledge of food safety and sanitation practices, • Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that is an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team’s careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. We embrace our differences to push creativity and we work together to be better. We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team. Proud member of the Disability Confident employer scheme Company: Baxterstorey Salary: £14.80 to £14.80 an hour Hours: Full-time Location: Enfield, EN2 9AP Job type: Permanent Posting date: 14 Sept 2026 Closing date: 14 Oct 2026 #J-18808-Ljbffr

Job Description Overview As a Portfolio Manager for PDA, responsible for delivering a £13m annual programme of linear and street lighting asset replacement projects across the M25 – one of the UK’s busiest and most complex motorway networks. Leading a team of Project Managers, you will oversee around 60 projects each year, ensuring they are delivered safely, efficiently and to the highest standards. The role covers the full project lifecycle, from early investigation and design development through to construction and handover, working closely with contractors, stakeholders and the client to achieve predictable and cost-effective delivery. We are seeking a Portfolio Manager with proven experience delivering a programme of projects of comparable value. You will have strong leadership skills, experience managing teams in a matrix organisation, and the ability to manage multiple projects under pressure. You will be familiar with industry safety standards and regulations, and hold a bachelor’s degree in engineering, construction management, or a relevant field, or have equivalent industry experience. You will hold Project Management Professional (PMP) or equivalent certification (e.g., AMP PMQ) and have a good working knowledge of NEC3 and NEC4 Contracts. The role requires excellent communication, organisational, and stakeholder management skills, with the ability to drive efficient delivery across a large and complex portfolio. Safety underpins everything we do and there is an expectation the Portfolio Manager will complete 1 – 2 engagement visits per month and raise appropriate near miss or good practice reports. Your role Monthly reporting schedule which includes PSR, CPM, ensure owners are identified for required inputs, and they complete in required timescales and are suitable to review by the relevant delivery lead. Lead AMFP and AAMR process to ensure required interfaces, inputs and deadlines are achieved, focus on ensuring the AMFP commitments on the PDA team are well understood and achievable. Ensuring Project Manager’s attend monthly forecast meetings and provide robust updates which align with programme, give guidance to the PMs on the fundamental principles of forecasting and ensuring a consistent approach across the team, develop Income and cost profiles, overseeing and challenging the Project Managers input. Manage the Project Manager’s through the gateway process to ensure the governance is complied with and well understood, there should be a degree of consistency added to the presentation packs compiled and attendees for key disciplines are represented. Monitor the workload of PM’s and support project reallocations where appropriate or additional support. Stakeholder Management - Develop and maintain strong collaborative relationships with the Asset Team and key internal and external stakeholders, to ensure full mutual understanding of the project delivery objectives, to report on and review performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management. Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate, where necessary develop, agree, and implement solutions to overcome these. Demonstrate high standards of visible safety leadership, ensure that the required levels of safety performance are delivered, and that behavioural safety is promoted throughout the teams, based on the principles of Making Safety Personal, ensure that the safety culture within the team is strong. Develop and maintain strong relationships with other Asset Delivery Managers and all other relevant teams and clients to ensure that all parties’ project requirements are understood and accounted for. Ensure all projects within the asset portfolio comply with relevant laws, regulations, and company policies, prepare monthly reports on portfolio delivery, presenting these to clients and senior leadership where required. Working arrangements (shift work, need for travel etc) Ability and willingness to travel to other offices and depots on the network as and when required. Periodic requirement for site visits (night shift). Full Driving License. Attend the office 60% of the working week. Proven experience in project delivery, involving a programme of a comparable value to this role. Strong leadership skills and experience managing a team, preferably within a matrix organisation. Ability to manage multiple projects simultaneously and under pressure. Familiarity with the industry’s safety standards and regulations. Bachelor’s degree in engineering, construction management, or relevant field OR suitable level of experience in industry. Certifications: Project Management Professional (PMP) or equivalent certification (e.g. AMP PMQ). A good working knowledge of NEC3 and 4 Contracts. Preference of minimum HNC / HND (or equivalent) in a mechanical and electrical, civil engineering or other construction-based discipline. Broad knowledge and understanding of other design areas. Understanding of Environmental requirements of schemes. Experience of coordinating interfaces with external resources. Understanding of H&S Requirements related to highway construction & maintenance works. Knowledge of CDM and other H&S legislation. Competent in exercising the duties under CDM. Applicable CSCS Card. Team leadership and management experience in driving performance and productivity. Strong communication and stakeholder management skills. Strong customer focus with a service delivery mindset. Commercial understanding and budgetary control experience. Understanding of Lean principles. Proactive problem solving. Excellent communication skills. Strong safety management culture. Self-aware and adaptable style to meet varying project needs. Resilient. Presentation skills. Team building skills. Ability to prioritise and self-manage. Ability to develop relationships and engender trust. Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above. Experience of managing highways projects through complete lifecycle. Living the Connect Plus Services values of: • Results Driven: Demonstrates a passion and excitement for their work, tackles problems head‑on and works to resolve them without delay., • Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level., • Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community., • Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently., • Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Rewards and benefits – Careers at AtkinsRéalis. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. #LI-UK#LI-ATKINS #LI-Transportation #CPSJobs Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end‑to‑end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. #J-18808-Ljbffr

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Wholesale Trade Operations Manager, you will join a team that leads with kindness, dreams big and takes action together. You'll support our Wholesale Trade team to process orders flawlessly, and improve the systems that serve our bricks-and-mortar and online retail partners. The role covers day-to-day support through our peak trading period, as well as preparing the team for growth in 2027. Reporting to: Location: Hybrid: 3-4 days in the office, depending on peak trading needs (November-December), and up to 5 days during special events Employment type: Full Time, Permanent This role leads Wholesale Trade Operations for Elizabeth Scarlett across the UK and USA, owning the end-to-end wholesale process and fulfilment budgets. You'll make order fulfilment more accurate, efficient and resilient by getting retailer requirements right the first time, from production through to our Third Party Logistics (3PL) partners. You'll also improve stock allocation and build KPI reporting on delivery performance. This hands-on role requires a solid understanding of wholesale logistics, including EDI, routing guides and retailer requirements. You'll lead the Trade Operations team (currently 2 people) and own wholesale trade relationships with our UK and US 3PLs and carriers. You'll work closely with the Operations Director, as well as the Production, Merchandising, Finance and Sales & Partnership teams. You'll set up Wholesale Operations for long-term success by developing the team, planning capacity and driving automation to support the growth planned for 2027 and beyond. • Own the end-to-end wholesale process for the UK and USA - ensuring the 3PL receive, process and dispatch orders on time, and that every invoice is issued., • Set and optimise order-processing workflows and Standard Operating Practices (SOPs) across retail partners, drop-ship programmes, distributor replenishment and special trade orders., • Support your team to troubleshoot order issues, and implement root-cause solutions to prevent recurrence., • Develop end-to-end OTIF reporting against wholesale customers' expectations, and identify the causes of delays and shortages., • Lead peak season planning, including volume forecasts, 3PL capacity and readiness checklists., • Build contingency playbooks for disruptions such as EDI failures, carrier issues, customs holds and retailer system outages., • Deliver cost reductions without compromising service, with a clear view of how operational decisions affect margins., • Lead your team to become experts in retailer routing guides, compliance manuals & vendor requirements, and build playbooks for key partners., • Ensure compliance across carrier selection, delivery appointments, labelling, packing slips & shipment documentation, and record and raise any non-compliances., • Work with Production to get retailer requirements right the first time at manufacture., • Own chargeback tracking and investigation, and eliminate root causes., • Through your team - manage wholesale returns (damaged goods claims, customer returns, end-of-season buybacks and bulk returns), coordinating authorisations and credits with Sales and Finance., • Track return reasons to identify patterns and issues, • Own wholesale relationships with our UK and US 3PL partners - holding them accountable to wholesale SLAs through weekly and monthly reviews of OTIF , case pack accuracy, pallet quality, ASN compliance, and cost per case., • Build escalation and exception processes to resolve fulfilment issues quickly and minimise retailer penalties. 1. Inventory & Stock Allocation • Own pool stock and Available to Sell (ATS) inventory at our UK and US wholesale 3PLs, managing the stock reserve model with the Logistics and Inventory Manager, • Improve allocation and stock reservation to speed up order processing, reduce errors, and give the Sales & Partnership team clarity on stock available to sell., • Manage allocation when stock is constrained, working with Planning, Production and Merchandising to align availability and replenishment with customer PO commitments. 1. Systems, EDI & Automation • Own EDI connections with trading partners to ensure order transmission, ASNs and invoices are reliable. You’ll monitor connections, elevate issues and support new set-ups., • Work with the Finance and Systems Website teams to integrate and troubleshoot NetSuite, Mintsoft WMS, ShipHero WMS and EDI platforms for wholesale workflows., • Identify and drive automation that improves speed and reduces manual effort., • Lead your team with clear priorities, and guide them in developing and balancing transactional, improvement and strategic workstreams., • Build, manage and develop the Trade Operations team, owning hiring and capacity planning as the channel grows., • Provide holiday and absence cover within the team, using this hands-on experience to drive improvements., • Develop relationships between the Operations, Sales & Partnership and Finance teams as well as 3PLs., • Stay current on wholesale logistics trends, best practice and technology. Typical Key Performance Indicators • OTIF delivery rate to wholesale customers, • Order accuracy and error-free order percentage, • Cost per case shipped and year-on-year cost reduction, • Chargeback value and reduction rate Experience • 4-6 years of experience across wholesale trade operations, Business to Business (B2B) retail, supply chain and 3PL operations in a fast-growing goods business., • Demonstrated hands-on experience in improving and implementing processes and systems from order to delivery, including WMS (e.g., Mintsoft, ShipHero ), ERP (e.g., NetSuite ) and integration platforms (e.g., Patchworks and SPS )., • 2-4 years of team-leadership experience, including leading teams under high pressure and prioritising competing needs. Must-have skills • The ability to roll-up your sleeves and get into the details of a process, while also stepping back to understand the bigger picture, purpose, conflicts and synergies to address., • Proven success in quickly embedding yourself in cross-functional teams, working with people at every level of experience and accountability., • Exceptional organisational skills, able to manage multiple tasks across different channels, delivery dates, and priorities., • Comfortable building rapport with both internal teams and external partners., • A problem-solving mindset, with the ability to identify issues early and take ownership of resolving them., • Proficiency in Excel/Google Sheets for order tracking, reporting, and data management., • Excellent written and verbal communication skills in English. Nice-to-have • Knowledge of US trade operations and US wholesalers such as Dillards, Nordstrom and Von Maur, • A background in fashion, accessories, lifestyle, or consumer goods., • Experience using generative AI tools (e.g., Claude / Chat GPT) to work more efficiently without devolving decision-making. Mindset • Proactive and accountable . You spot issues early, raise concerns, and take ownership of fixing them., • Service led . You genuinely care about delivering an excellent customer experience., • Commercially aware . You understand how operational excellence impacts customer retention and brand reputation., • In the details and above . You can work through a routing guide line by line in the morning, then step back and redesign the process that caused the issue in the afternoon. Values fit • Kind, collaborative, and reliable - someone that teams trust to get things done., • Calm under pressure and comfortable managing competing priorities., • Excited to work for a brand blending creativity, commerciality, and purpose. At three months, you've led the team through peak, OTIF reporting is live for UK and US partners and chargebacks are tracked with their root causes identified. At six months, the end to end order process is efficient and effective in delivering the customer-expected OTIFs, SOPs and retailer playbooks are in place for key partners, causes of chargebacks are addressed, and the team, systems and 3PL capacity are ready for future growth volumes. You’re probably not the right fit if… • You've run warehouse or 3PL operations but haven't worked with retailer compliance, routing guides or chargebacks., • You prefer to set strategy and delegate the detail. This role is hands-on, especially through peak., • You're looking for a mature, fully systemised operation rather than the chance to build one. Salary, bonus & benefits • 10% performance bonus, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection, life assurance & enhanced Pension contributions Flexibility and time • Immediate start, • Daily hours 0830-1700 with 1 hour lunch break (flexibility to start 0800-0930 if preferred), • Hybrid working (3-4 days in-office in Potters Bar), • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of the trade operation, with the autonomy to shape it as ES grows., • Direct contribution to our wildlife conservation mission., • Screening call with our Talent Acquisition Associate, • Interview with our Chief of Staff, • Final interview with our Operations Director, Chief of Staff and Wholesale Operations Manager Ready to join a purpose-driven brand and help us scale joy and conservation impact? #J-18808-Ljbffr

Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes. At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it. • Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets., • Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together., • Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same., • Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job., • Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work., • Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest., • A love of team work. Be happy to muck in and get your hands dirty., • A positive attitude. Make sure that our customers have a great experience while in our branch., • Reliability. Be there when we need you, be flexible and fun to be around., • Yourself. Bring your whole self to work and let your true personality shine through You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes. Plus, you'll receive some of the best benefits in retail. • 30 days’ holiday (comprising 22 days plus 8 days in lieu of bank holidays), • Company pension scheme and life assurance, • Cycle to work scheme, • Save and buy as you earn, • 20% discounts across all Travis Perkins companies, • Financial education and support, • Recognition awards, • Discounts at over 1000 other retailers., • Family friendly policies around maternity, paternity, adoption and surrogacy We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability #J-18808-Ljbffr

ACCOUNTS ADMINISTRATOR Start your career in Accounts with BMW & MINI and build valuable skills and experience in the automotive industry! ACCOUNTS ADMINISTRATOR Start your career in Accounts with BMW & MINI and build valuable skills and experience in the automotive industry! Join the Hedin Automotive Accounts team as an Accounts Administrator and play an important role in supporting the day-to-day financial administration of our business. Working alongside an experienced Accounts team, you will be responsible for a variety of administrative and accounting tasks, including processing payments, maintaining accurate records and supporting key finance processes. This is a great entry-level opportunity to expand your knowledge and experience in an accounts environment while developing a career with one of the world's most admired brands in the automotive industry. If you are organised, have excellent attention to detail and are looking to build your experience within finance, we'd love to hear from you! Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. • 31 days of annual leave (including bank holidays) with long-service awards and enhanced holiday entitlement, • Discount schemes with popular retailers - helping you save more, • Employee Car Ownership Schemes - available for you and your family, • Employee Assistance Programme - 24/7 wellbeing support with access to health professionals, • Private healthcare access - prioritising your health and prosperity, • Pension scheme and life assurance - confidence in your future, • Referral bonus - earn when you refer a friend to join the team Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page. • Preparing payments and ensuring all supporting paperwork is accurate and complete, • Supporting Car Auction administration, including invoice posting and allocation, • Processing Road Fund Licence data and maintaining accurate records, • Assisting with purchase ledger administration, including scanning, processing invoices and allocating manufacturer accounts, • Maintaining and accurately recording Motability costs within the system, • Supporting company accident claims, month-end administration and general finance duties as required, • Previous administration experience would be desirable, although candidates looking to develop their experience within an accounts environment are encouraged to apply, • Strong attention to detail with excellent organisational skills, • Ability to work efficiently and accurately in a busy environment, • Good IT skills with experience using Microsoft Office, particularly Excel, • Ability to work independently while contributing effectively as part of a team, • Basic salary of £23,223.20 per annum, • Working hours, Monday to Friday, 9am to 5pm (35 hours per week) Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group - one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. #J-18808-Ljbffr

O'NEILL & BRENNAN Infrastructure Engineer 2nd/3rd Line Infrastructure Engineer | IT Department | Full-Time Reports to: Head of IT Operations The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management - Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault - replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting - TCP/IP and WAN / LAN / Wi-Fi, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) - inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) - call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune - device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. This role reports to the Head of IT Operations #J-18808-Ljbffr

Job: Sales Executive Salary: £28,200 per year (OTE £35,220) Bonus: Fantastic monthly bonus and annual bonus based on company performance Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved. We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more. As a Sales Executive with WBAC you will: • First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers., • Contact customers and prioritise your diary to achieve appointments and meet targets., • Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers., • Liaising with the back office and work colleagues through., • A current full UK manual driving license, • Experience of working in a target driven environment, • Customer-focused with excellent communication skills and telephone manner, • Ability to work well under pressure and by yourself (lone working), • Ability to organise and prioritise own workload, • Be able to build lasting relationships with clients/customers., • Excellent administration and IT skills, • Discounted Gym Membership, • Team social events budget available to all!, • Monthly & Annual Bonuses, Incentives & Rewards, • Accrue Extra Holidays for Length of Service!, • Healthcare Cash Plan, • Pension Scheme, • Structured Progression Programmes & Pay Increases The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand. #J-18808-Ljbffr

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe’s largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want. We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless. In this role, you’ll deliver industry-leading customer service to our buyers, ensuring a smooth and efficient vehicle collection experience. You’ll play a key part in resolving queries and complaints quickly, professionally, and cost-effectively, helping to maintain a positive customer journey from start to finish. • Carry out vehicle production administration, including accurate data entry and document management, • Manage the Click & Collect process, ensuring a seamless, efficient, and positive experience for buyers and hauliers, • Provide a professional front-of-house service to customers and site visitors, • Support buyers by resolving queries and complaints in a timely and effective manner, • Work closely with the central claims team to ensure issues are handled promptly and recorded accurately, • Respond to and action requests from the central call centre efficiently, • Strong customer service skills with a professional and customer-focused approach, • Excellent attention to detail and organisational ability, • Confident IT skills, with experience in Salesforce or similar systems desirable, • Good decision-making and problem-solving skills, • Strong communication and interpersonal skills, • A reliable team player who thrives in a fast-paced environment, • Onsite parking, • Company Pension Scheme, • Cycle to work scheme, • An Employee Assistance Programme, • Enhanced maternity, paternity, and adoption leave, • Access to trained Mental Health First Aiders, • Access to BCA Rewards which provides online and store discounts with a range of retailers, • And so much more… Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs. As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA. We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. #J-18808-Ljbffr

Field Solutions Group is seeking an experienced Field Service Engineer to join a global technology OEM in the renewables sector. The role covers breakdowns, planned maintenance and installations across the assigned region. You will work with a variety of technology and adapt to changing demands, while maintaining high service standards. Applicants should have proven field service experience, electrical and mechanical fault-finding, plus IT/networking skills and strong customer-facing #J-18808-Ljbffr

Role: Damp and Mould Supervisor - Social Housing Planned Works Location: North London Jobe type: Temp-Perm position Hourly Rate: £23 PAYE We are currently recruiting for an experienced Healthy Homes Supervisor to join a busy housing repairs and property services team. This is a fantastic opportunity for someone with a strong background in social housing repairs, damp and mould, property maintenance or asset management, who is confident carrying out inspections, diagnosing building defects and managing remedial works from start to finish. The successful candidate will play an important role in ensuring homes are safe, well maintained and compliant with current housing standards, including requirements around damp and mould, HHSRS and Awaab's Law. As a Healthy Homes Supervisor, you will be responsible for overseeing a range of damp and mould remediation, building repairs, component replacements and property maintenance works across a housing stock. • Carrying out pre-inspections, work-in-progress inspections and post-inspections, • Inspecting properties and diagnosing building defects, • Assessing damp, mould, condensation, ventilation, water ingress and excess cold, • Identifying root causes and recommending appropriate remedial works, • Preparing specifications, scopes of work, schedules and technical reports, • Raising and managing works orders for contractors and internal operatives, • Managing works from initial inspection through to completion, • Monitoring contractor and operative performance, quality, costs, variations and KPIs, • Reviewing Schedule of Rates (SOR) coding, variations and technical recommendations, • Preparing quotations and specifications for works outside existing SOR provisions, • Attending site meetings with residents, contractors and internal teams where required, • Ensuring works are delivered safely, within agreed timescales, budget and quality standards, • Assessing and managing risks relating to damp and mould, water ingress, structural defects, ventilation and general building issues, • Supporting complaints, insurance claims and technical enquiries by providing relevant reports and information, • Maintaining accurate inspection records, photographs and supporting documentation, • Working closely with housing, asset management, property services and contractors to resolve complex cases, • Maintaining a high level of customer service and positive resident engagement We are looking for someone who has: • At least 5 years' experience within social housing repairs, property maintenance, damp and mould, or asset management, • Strong knowledge of building construction, building pathology and defect diagnosis, • Practical experience dealing with damp, mould, condensation, ventilation and water ingress, • Experience carrying out property inspections and independently managing remedial works, • Good knowledge of HHSRS, Awaab's Law and housing health and safety requirements, • Knowledge of Building Regulations, CDM, asbestos management and general health & safety legislation, • Experience managing contractors, DLO operatives and specialist contractors, • Understanding of Schedule of Rates, variations and cost management, • The ability to produce clear technical reports, specifications and scopes of work, • Excellent communication and customer service skills, • Strong organisational skills and the ability to manage a busy workload, • Good IT skills, including Microsoft Office and property/repairs management systems, • The confidence to work independently and make sound technical decisions, • A proactive, practical and solutions-focused approach, • Temporary to Permanent opportunity, • 37.5 hours per week, • Office and site-based position, • Company vehicle provided for business use, • Regular travel across the housing stock, • Opportunity to work in a key Healthy Homes / Damp & Mould focused role, • A varied position combining technical inspections, contractor management and resident-facing work If you have a strong background in social housing repairs, damp and mould, property inspections or building maintenance and are looking for your next opportunity, we would be keen to hear from you. If you would like to know more detail about this position please call . #J-18808-Ljbffr

• £25,000 £30000 basic -£40,000 OTE, • Commission on completed sales, • Increased earning potential as you progress into designing, quoting and closing customers, • Full training in solar panels and battery storage, • Training in solar design and quotation software, • Clear career progression within a growing company, • The opportunity to develop from lead qualification into design, estimating and remote sales, • A supportive, close-knit working environment, • A genuine opportunity to help build and improve our sales department Commission will be linked to qualifying completed and paid installations, subject to the company's required gross-profit margin Keenan Electrical and Solar is a growing electrical and renewable-energy company installing solar panels, battery storage and EV chargers across London, Hertfordshire and Essex. We pride ourselves on honest technical advice, competitive pricing and high-quality installations.As the company continues to grow, we are looking for a confident and ambitious Junior Solar Sales Coordinator to join our office-based sales team. This is a junior development role, so previous solar experience is not essential.You will initially focus on contacting and qualifying new enquiries while receiving training in solar design, estimating and quotation preparation. You will help ensure every new enquiry is contacted quickly, properly qualified and moved through our sales process. Your responsibilities will include: • Calling new customer enquiries promptly, • Speaking confidently with homeowners about their requirements, • Qualifying customers based on their property, energy usage, budget and timescale, • Collecting electricity bills, roof photographs and other information, • Booking qualified remote consultations for our solar consultant, • Following up customers who cannot initially be contacted, • Nurturing customers who are interested but not yet ready to proceed, • Keeping customer information and follow-up activity updated in our CRM, • Supporting the preparation of solar and battery quotations, • Learning to use solar design and estimating software, • Assisting with system designs, proposals and sales follow-ups, • Progressing towards managing straightforward customer consultations, • Preparing quotations and closing sales as your knowledge develops We are looking for someone who is confident on the telephone, commercially minded, organised and keen to develop a career in renewable energy. You should have: • Some previous telephone-sales, appointment-setting or customer-service experience, • Confidence speaking with new customers, • A professional and friendly telephone manner, • Strong organisation and follow-up skills, • Persistence without being overly pushy, • Confidence using computers and online software, • Good written communication and attention to detail, • The ability to learn technical information, • A positive attitude and willingness to be trained, • A genuine interest in sales and renewable energy Experience within solar, renewable energy, home improvements, construction or technical sales would be advantageous, but it is not essential.Full product, system and design training will be provided. We would also consider an ambitious candidate at the beginning of their sales career who can demonstrate excellent communication skills, confidence and a strong willingness to learn. he intended progression for this position is: Junior Solar Sales Coordinator -> Solar Designer/Estimator -> Remote Solar Consultant We want to find someone who can take ownership of new enquiries, support our existing solar consultant and develop into a knowledgeable, valuable member of our sales team. #J-18808-Ljbffr

Making a meaningful difference for our customers, every day As a Customer Representative, you will make a real impact from day one. You’ll be a key part of the branch team. Supporting customers in person, over the phone and online. You’ll help with everyday transactions, answer queries, and guide customers towards banking services and digital tools that make managing their money easier. No two days are the same, and you’ll be trusted to adapt your approach to meet the needs of different customers and situations. While other banks continue to close branches, we’ve made our Branch Promise. It means all 696 of our branches will remain open until at least 2030, giving customers a choice in how they bank. We’re also the last branch on the high street in 148 towns, which means our Customer Representatives play a local role for customers and communities. We exist to do what’s right for customers, taking the time to listen, offering trusted guidance, and supporting people through everyday banking moments and lifechanging decisions. When you’re inspired by fairer finances, passionate about making a meaningful difference, and truly care about customers, you’re one of us. An advocate for positive change. Where you’ll be working We’re looking for a Customer Representative for our branch in Enfield, London. This role is a 12-month Fixed Term Contract , working full-time, 35 hours per week, Monday to Saturday. If this role is advertised as part-time, your salary will be pro rata. You’ll need to be within a 45-minute commute of the branch you’re applying to work in. Our training is designed to set you up for success in your role. The first three weeks are an important part of your journey with us, so we ask that no holiday is taken during this time. Your start date will be confirmed once an offer is made. We may close this advert early if we receive a high volume of suitable applications. Uncompromisingly Customer, whatever our role The extras you’ll get High performing and purpose-driven colleagues deserve a rewarding career and competitive benefits to match. We offer you: 25 days holiday per year, which increases over time to 30. Plus, you can ‘buy’ up to 10 extra days each year, giving you even more choice Wellhub access for a range of free and paid options for health and wellness Up to 2 days of paid volunteering a year to support causes that matter to you Ongoing training and development to grow your skills and build a rewarding career in banking An annual performance related bonus to recognise the impact you make Access to private medical insurance helping you look after your health and wellbeing A highly competitive pension to help you build a strong foundation for retirement Life assurance to provide peace of mind for you and your loved ones in the event of your death A great selection of additional benefits through our salary sacrifice scheme • London top up payment of £2,093 per annum, pro rata Banking – but fairer, more rewarding, and for the good of society We forge our own path at Nationwide. As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives. If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us. At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society. We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide. Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy . If you want to find out more about using AI in our recruitment process, please read more here . Disability Confident We’renot just guided bydata,we’redriven by the real experiences of our people.We’rea Disability Confident Level 3 Leader, the highest level. That’swhywe’reconstantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs,we’rehere to support you.If you need anyadditionalsupport throughout your application journey, email our team at Recruitment Support . What you’ll be doing You’ll deliver great customer experiences across a range of banking moments. Whether customers choose to visit us in branch, speak to us over the phone or use our digital services, you’ll be there to support them with care, clarity and confidence. As a Customer Representative, you will: Welcome customers into the branch and take the time to understand their needs and offer trusted, friendly help with their banking Handle a range of transactions and queries accurately, while keeping customer needs, security and fairness front of mind Guide customers through banking products and services that are right for them, helping them to manage their money with confidence Work closely with colleagues within a busy branch environment, supporting one another to deliver excellent customer service even at peak times Take responsibility for doing things the right way. Following processes, spotting potential issues, and escalating concerns where needed to protect customers and Nationwide Above all, you’ll play a vital role in keeping face to face banking meaningful and accessible on the high street, helping customers to feel supported, respected and confident in their banking. About you We’re proud of our branches and the service they provide to our customers. The experts at Moneyfacts agree and have named Nationwide as the 2026 Branch Network of the Year. Our Customer Representatives deliver simply brilliant experiences for our customers. You don’t need experience in banking, but experience or a passion to work in a customer service environment will help you thrive. You should be able to show how: You take pride in helping customers feel confident, supported and listened to, even when things are busy or complex You bring patience, empathy and strong people skills, to fully understand our customers’ banking needs You’re comfortable working in a fast-paced environment, where priorities can shift and no two interactions are the same You stay calm under pressure, adapt quickly, and approach change with a positive mindset You’re confident using technology and are digitally savvy You enjoy working as part of a high-performing team and understand that great customer experiences are built through a strong team You communicate clearly and naturally with people and can confidently guide customers face to face, on the phone and through our digital services You take ownership to get things done, and act with care and integrity to protect our customers and their money Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role: Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these. • Job Identification 5223, • Apply Before 09/28/2026, 10:55 PM, • Locations 33 Church Street, Enfield, Middlesex, EN2 6AJ, GB #J-18808-Ljbffr

We are delighted to be working with Securitas for this exciting opportunity... Company Description We're seeking a dynamic Site Security Manager. Bring your expertise in security to manage and inspire a team as the Site Security Manager for our site in Brimsdown. • Lead and manage a committed team, ensuring the highest standards of safety are maintained., • Shift Pattern: Monday - Friday (40hrs/week), • Driving licence with access to a vehicle or good transport links required Job Description The Site Security Manager works at a senior level engaging with the client on a regular basis. You will be a tactical leader, accountable for driving and implementing projects through to their satisfactory completion, on time, on budget and against pre-defined objectives. You will lead a team of supervisors and security officers, ensuring appropriate standards of performance, conduct and behaviour are always displayed, motivating and encouraging the team, as well as setting strong moral and ethical standards. Key Accountabilities: • Ensures consistency across all sites in purview., • Advises on and implements security industry best practices; Works with management to standardize processes and ensure consistent practices and service delivery for the account., • Meets regularly/ publish dashboard with client representatives for status updates; addresses any actual or potential problems; provides support during client start-up; ensures compliance across Account with Client contract., • Maintains a positive, professional environment and is responsible for ensuring full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures., • Lead and supervise a team of Shift Security Supervisor and Security Officers. Setting and ensuring appropriate standards of performance, conduct and behaviour; motivating and encouraging them, as well as setting strong moral and ethical standards., • Delivery and compliance to Client’ Security Standard., • Ensure that Site Security procedures are well documented, disseminated, maintained on a current basis and aligned with latest Client’ Security Standard., • Plan, Propose, deliver, maintain and constantly improve Site Security Systems and various other Security infrastructure in line with Client Security standard as well as Site security Risk assessment., • Ensure through team the effective monitoring of CCTV system, Intrusion Detection system and appropriate response., • Ensure Monitoring of equipment operational status and ensure all failures are reported and remedied in a timely manner., • Maintain the integrity of the Site through successful management of controlled entrances for people, vehicles and equipment and especially through effective use of search procedure., • Manage the day to day security operational deployment; ensuring that the team is deployed appropriately to provide the most effective site security, whilst ensuring the highest standards of customer care and professionalism., • Ensure Daily, Weekly and monthly L1 Assurance plan is delivered as per the client’ standard., • Ensure security failures are reported in accordance with the incident classification table in the Client’ Security Standards., • Ensure Site Security Team is aware of, and adhere to all procedures covering security, health & safety, environmental, quality and training, • Ensure all protective security systems (physical, technical, procedural and personal) are being operated effectively, and that they are fully operational. Also checking that the reporting and dealing with all faults is being done in line with the laid down procedures., • To manage the on-site security team during incidents to provide full support to the emergency services and on-site incident control., • During the incident, ensure that the security of the site is maintained, and that the security team are deployed effectively., • Conduct investigations into reported risks or incidents and provide summary reports for security management review., • Develop reports, including statistical and written analyses of threats and incidents for management review., • Ensures that standard procedures for all security & emergency-related issues for the site are followed., • Responds to alarms and security related problems that come to the attention of the Supervisor, as violations of security and EHS procedures to serious emergencies., • Oversees the daily operational running of the Security Officer deployment and ensures security posts are effectively manned., • Carry out briefings and refresher training with officers as necessary and provide security induction to new employees and contractors where required., • Conducts security related additional activities as reasonably requested, • Ensure Contract delivery standards are maintained in accordance with Service Level Agreements and Key Performance Indicators., • Coordinate with employees and suppliers regarding special project and specific assignments such as access to site., • Training coordination and motivating the security officers and to inculcate the values of Securitas and JM acceptable standards of behaviour., • Provide the site leadership team security support for daily and special events., • Maintain direct liaison with client site stakeholders, law enforcement agencies and private consultants, as appropriate. Relationship Management: • Account development, Plan and financials (cashflow and profitability)., • Developing and implementing security policies, systems, procedures and crisis management plans., • Ensuring adherence of all the SLA's specified in the contract., • Effectively Maintain and strengthen Relationships with Client., • Supervision of the security, Risk analysis, Audits etc., • Tracking the findings of risk assessment and spot checks till closure., • Liaison with regional operations team., • Managing the Environment, Health and safety., • Ensure that all Site/Plant Security procedures are well documented, disseminated, maintained on a current basis and aligned with latest Company’s Security Standard., • Plan, Propose, deliver, maintain, and constantly improve Site Security Systems and various other Security infrastructure in line with Company Security standard as well as Site security Risk assessment., • Creates, populates, updates, and maintains an online tool dashboard tool for the company to track Key Performance Indicators (KPI’s), other metrics, and benchmark data., • Routinely meets with the company’s Key Managers/Sit Leads of Security to ensure open lines of communication are maintained to discuss emerging risks, issues, disputes, training, and other matters of interest, • Maintains a positive environment in full compliance with all applicable laws, regulations, policies, and procedures; acts to ensure that the company’s contracted guard force members and management understand and comply with all applicable laws, regulations, policies and procedures. People Management: • Training and reviewing performance of Shift Security Supervisor and Security Officers., • Monitor and ensure that the Security Team Carries out their assignments in a highly effective, efficient and consistent manner., • Responsible for planning, organizing and scheduling duties to Security Personnel to ensure optimum utilization of manpower and exercise maximum controls with adequate freedom to act to Security team., • Manpower planning and to supervise the recruitment of security officers at site positions, • To ensure appropriate processes are in place to approve and control leave, sickness absence and overtime to ensure appropriate cover of shifts. Health & Safety: • Innovate and implement effective evacuation and roll call system. Also take a proactive role in the management and coordination of site EHS incidents & emergencies., • Tackle significant EHS issues without delay, ensure potential hazards are identified and managed., • Ensure appropriate Safety Risk assessment is conducted for all regular and non-regular Security activities and appropriate measures are taken to ensure safe working practices. Special Factors: • Ability to work in shifts, weekends and holidays (In exceptional scenarios)., • Ability to travel at short notice to support client’ requirements., • Successful completion of various trainings as part of the job profile. Requirements: To be successful in this role you will need to have: • Strong Security Operational management experience in a corporate or manufacturing environment, • Security qualification or degree-level education, • Hard-Working, • Good Knowledge of Risk management, • Have worked in a construction/chemical industrial, • Know about COMAH, • Know about Airport style Search, • Lead by example and be able to demonstrate Securitas’ cultural values of Integrity, Vigilance and Helpfulness., • Have a passion for providing advice and solutions to improve culture, process and infrastructure throughout the client business., • Be a true relationship builder with the willingness to be a team player., • Data driven with a desire to review and evolve to get the best results possible, • An innovator who is willing to challenge the status quo, • Have a genuine interest in Health & Safety and how it impacts everyone around us, • Be a promoter of positive change with the drive and focus to implement new methods of working., • IOSH Managing safety qualification, • L5 security management qualification and/or ASIS CPP Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. • Mid-Senior level, • Full-time, • Other, • Industries, • Security and Investigations #J-18808-Ljbffr

Otis is growing and is looking for a maintenance mechanic for one of our entities located in Reading. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator units. • Carry out 100% of the elevator maintenance and service visits of the units within your territory, • Work within your defined geographical area / territory, managing the portfolio of elevators within it, • Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix, • Carry out minor repairs to achieve continual operation, • Liaise directly with the customer while on site to build a good working relationship, • Hold NVQ3 in Lifts maintenance, • Hold a drivers license, • Good skills in electricity and electrical engineering, • Committed professional, with safety as your priority, • Comfortable communicating to others, • Curious, adaptable, and capable of working alone or in a team, • Comfortable using electronic and digital tools, • Competitive salary package, • Intensive training in technology, processes & soft skills with opportunities to exchange ideas with experienced colleagues, • Modern and high-quality work clothes, your own tools, an iPhone and a company van, • High priority on health and safety with regular training and an employee support program Apply today to join us and build what’s next #J-18808-Ljbffr

As a Portfolio Manager for PDA, responsible for delivering a £13m annual programme of linear and street lighting asset replacement projects across the M25 – one of the UK's busiest and most complex motorway networks. Leading a team of Project Managers, you will oversee around 60 projects each year, ensuring they are delivered safely, efficiently and to the highest standards. The role covers the full project lifecycle, from early investigation and design development through to construction and handover, working closely with contractors, stakeholders and the client to achieve predictable and cost-effective delivery. We are seeking a Portfolio Manager with proven experience delivering a programme of projects of comparable value. You will have strong leadership skills, experience managing teams in a matrix organisation, and the ability to manage multiple projects under pressure. You will be familiar with industry safety standards and regulations, and hold a bachelor's degree in engineering, construction management, or a relevant field, or have equivalent industry experience. You will hold Project Management Professional (PMP) or equivalent certification (e.g., AMP PMQ) and have a good working knowledge of NEC3 and NEC4 Contracts. The role requires excellent communication, organisational, and stakeholder management skills, with the ability to drive efficient delivery across a large and complex portfolio. Safety underpins everything we do and there is an expectation the Portfolio Manager will complete 1 – 2 engagement visits per month and raise appropriate near miss or good practise reports. • Monthly reporting schedule which includes PSR, CPM, ensure owners are identified for required inputs, and they complete in required timescales and are suitable to review by the relevant delivery lead., • Lead AMFP and AAMR process to ensure required interfaces, inputs and deadlines are achieved, focus on ensuring the AMFP commitments on the PDA team are well understood and achievable., • Ensuring Project Manager's'attend monthly forecast meetings and provide robust updates which align with programme, give guidance to the PMs on the fundamental principles of forecasting and ensuring a consistent approach across the team, develop Income and cost profiles, overseeing and challenging the Project Managers input., • Manage the Project Manager's through the gateway process to ensure the governance is complied with and well understood, there should be a degree of consistency added to the presentation packs compiled and attendees for key disciplines are represented., • Monitor the workload of PM's'and support project reallocations where appropriate or additional support., • Stakeholder Management - Develop and maintain strong collaborative relationships with the Asset Team and key internal and external stakeholders, to ensure full mutual understanding of the project delivery objectives, to report on and review performance, and to agree solutions to issues., • Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management., • Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate, where necessary develop, agree, and implement solutions to overcome these., • Demonstrate high standards of visible safety leadership, ensure that the required levels of safety performance are delivered, and that behavioural safety is promoted throughout the teams, based on the principles of Making Safety Personal, ensure that the safety culture within the team is strong., • Develop and maintain strong relationships with other Asset Delivery Managers and all other relevant teams and clients to ensure that all parties' project requirements are understood and accounted for., • Ensure all projects within the asset portfolio comply with relevant laws, regulations, and company policies, prepare monthly reports on portfolio delivery, presenting these to clients and senior leadership where required. Working arrangements (shift work, need for travel etc) • Ability and willingness to travel to other offices and depots on the network as and when required., • Periodic requirement for site visits (night shift)., • Full Driving License., • Attend the office 60% of the working week., • Proven experience in project delivery, involving a programme of a comparable value to this role., • Strong leadership skills and experience managing a team, preferably within a matrix organisation., • Ability to manage multiple projects simultaneously and under pressure., • Familiarity with the industry's safety standards and regulations., • Bachelor's degree in engineering, construction management, or relevant field OR suitable level of experience in industry., • Certifications: Project Management Professional (PMP) or equivalent certification (e.g. AMP PMQ)., • A good working knowledge of NEC3 and 4 Contracts., • Preference of minimum HNC / HND (or equivalent) in a mechanical and electrical, civil engineering or other construction-based discipline., • Broad knowledge and understanding of other design areas., • Understanding of Environmental requirements of schemes., • Experience of coordinating interfaces with external resources., • Understanding of H&S Requirements related to highway construction & maintenance works., • Knowledge of CDM and other H&S legislation., • Competent in exercising the duties under CDM., • Applicable CSCS Card., • Team leadership and management experience in driving performance and productivity., • Strong communication and stakeholder management skills., • Strong customer focus with a service delivery mindset., • Commercial understanding and budgetary control experience., • Understanding of Lean principles. Personal Attributes • Proactive problem solving., • Excellent communication skills., • Strong safety management culture., • Self-aware and adaptable style to meet varying project needs., • Resilient., • Presentation skills., • Team building skills., • Ability to prioritise and self-manage., • Ability to develop relationships and engender trust. Experience • Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above., • Experience of managing highways projects through complete lifecycle. Behavioural competencies Living the Connect Plus Services values of: • Results Driven: Demonstrates a passion and excitement for their work, tackles problems head-on and works to resolve them without delay., • Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level., • Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community., • Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently., • Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Rewards and benefits – Careers at AtkinsRéalis We’re AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. #J-18808-Ljbffr

The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. The position will involve the following areas of responsibility: • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management – Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault – replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting – TCP/IP and WAN / LAN / Wi-Fi, • Patching of network and phone cabling, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) – inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) – call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune – device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation #J-18808-Ljbffr