It customer service jobs in SeahamCreate job alerts

Implementation ManagerPosition/Title: Implementation ManagerOrganisation: Think Eleven LimitedReporting to: Managing DirectorLocation: Spectrum 5, Spectrum Business Park, Co. Durham, SR7 7TTTerms: Permanent, 37.5 hours per weekSalary: Up to £45,000 p.a. depending on experienceBenefits: • At least 80% (4:1) office-based with flexible & hybrid working, • 25 days holiday plus 8 statutory bank holidays, • Company Pension, • Additional benefits including Westfield Heath, Death in Service and Tusker, • Volunteering Day, • Free onsite parking, • Free refreshments, • Training & development as required, • Shared rewards The RoleYou will lead and support our team of Implementation Consultants to deliver an exceptional onboarding customer experience, ensuring that customers are supported through a seamless onboarding journey Key Responsibilities• Lead, coach, and develop a team of implementation specialists • Set performance goals, conduct reviews, and support professional development • Allocate resources effectively across projects • Oversee end-to-end implementation projects from planning to delivery • Ensure timelines, budgets, and deliverables are met • Identify risks and implement mitigation strategies • Act as a senior point of contact for clients during implementations • Build strong relationships with clients and internal teams (e.g., sales, product, support) • Manage expectations and ensure clear communication throughout projects • Maximise customer retention through ongoing service delivery• Develop and optimise implementation processes, tools, and methodologies • Drive efficiency, scalability, and consistency across projects • Monitor KPIs and continuously improve team performance • Ensure all implementations meet quality standards and business requirements • Conduct post-implementation reviews and gather feedback • Resolve escalations and complex issues • Provide regular updates to senior leadership on project status and team performance • Contribute to strategic planning and growth initiatives • Support pre-sales activities where implementation expertise is required Key Skills & Experience• Proven experience in implementation, project management, or delivery roles • Strong leadership and people management skills • Excellent communication and stakeholder management abilities, demonstrated in customer facing roles.• Experience with project management methodologies (e.g., Agile, PRINCE2) • Strong problem-solving and decision-making skills • Ability to manage multiple projects simultaneously • Data-driven mindset with experience tracking KPIs Desirable Qualifications• Degree in Business, IT, or a related field • Project management certification (e.g., PMP, PRINCE2, Agile) • Experience in [industry-specific tools/software] Key Competencies• Leadership & coaching • Strategic thinking • Customer focus • Organisation & planning • Adaptability • Conflict resolution Technical Proficiency• Implementation experience with SaaS platforms• Advanced Microsoft Excel skills • Proficient in Microsoft Word, PowerPoint, Outlook, and Teams. The Small Print• Strictly no agencies.• All applicants must have the right to work in the UK.

Examinations and Achievement Manager Location: Peterlee Responsible to: Executive Director MIS and Exams Salary: £37,841 - £40,125 Hours: Full time Imperial Recruitment Group are delighted to be partnering with East Durham College on a retained basis to support the appointment of a Examinations and Achievement Manager Main purpose: To lead the development and delivery of the following cross college services: Exam registrations, entries and certification. Student achievement data and related management information. Organisation of exam sessions, invigilation and online testing. To provide an efficient, effective and timely Examination Service for staff and students across the College ensuring entries, registrations and results are accurately collated and recorded in accordance with College Policy and Awarding Organisation regulations. Main duties: Ensure the efficient and effective management and running of College Examinations and awards function in line with JCQ and Awarding Organisation regulations. Provide advice to the management and senior management teams on examination matters. Ensure security arrangements are in place for all examinations in line with JCQ and awarding organisation regulations. Identify and monitor the principal significant risks associated with the delivery of examinations across the College. Work with Management Information Systems leads to ensure the ongoing development of the ProSolution Exams module and to further develop the use of ProSolution in registrations and results and streamline the administration of examinations whilst ensuring timely and accurate recording of exams data. Develop and implement appropriate procedures for the recording of student achievement data and for progressing incomplete achievement data before funding deadlines. Plan, manage and monitor the Exams budget and report on the cost of college registration, examination entry and certification fees for each awarding organisation. Set and clearly articulate the standards and service levels required for the service, including key performance indicators and ensure that those standards are consistently achieved or exceeded. Lead the planning, co-ordination and prioritisation of the work of the Exams Team, ensuring full and accurate exams data is recorded in a timely manner whilst delivering a high-quality customer-focused service. Ensure that appropriate Access Arrangements are put in place in accordance with appropriate referrals made in line with College policy. Ensure exam sessions are appropriately organised, timetabled, communicated and are well executed. Ensure there is sufficient capacity to invigilate exams and online tests including the appropriate number of trained external and internal invigilators in line with the College’s agreed policy. Ensure the service is underpinned by robust procedures and work cooperatively with Curriculum Teams and other teams within the College in order to maximise efficiency and maintain effective levels of processing during varying levels of demand. Provide effective leadership and line management to ensure that staff are effectively organised to carry out their duties, and consistency and quality are maintained throughout the Exams Team. Lead processes relating to continuous improvement of the service including the performance management reviews and quality improvement processes. Provide clear, accurate and timely reports to management, senior management and partner agencies on matters relating to the responsibilities of the role. Lead staff development sessions including JCQ general regulations for curriculum staff, invigilation training, awarding organisation regulations and exam processes. Assist with enrolment and other administrative duties during peak periods. Work at any of the College sites on a temporary or indefinite basis. Other Duties relevant to all EDC employees Participate in the College Performance Appraisal Development Programme, agree an action plan and undertake the required training in order to update skills and meet the requirements of the College and Departmental Strategic Plan and Service Standards. Undertake any other duties, appropriate to the grade of the post, as required from time to time. Comply with College Policies and Procedures and the Staff Code of Conduct. To take appropriate responsibility for PREVENT and safeguarding and promotion of the welfare of children and/or vulnerable adults. To uphold British Values, the college values and responsibilities regarding equality and diversity. To understand and adhere to college Health and Safety polices and guidelines ensuring compliance with statutory legislation and taking a responsibility for your own and other’s health and safety. Requirements: Qualifications/ Training Level 3 in a Business Administration related qualification or relevant experience. GCSE level standard education or equivalent (maths & English) Excellent IT skills. Educated to Degree Level or equivalent Level 3 qualification in Leadership & Management Experience Experience of managing an examination function including an extensive knowledge of examination administration and awarding organisation regulations. Experience of managing staff and team development. Experience of analysing, collating and presenting data and information. Experience of implementing external procedures and regulations. Experience of devising, implementing and maintaining auditable record systems. Experience of working with computerised systems, including word processing, databases and spreadsheets. Previous experience of working within an educational establishment. For more information about this opportunity please get in touch with Dan Pilkington at Imperial Recruitment Group

Examinations and Achievement Manager Location: Peterlee Responsible to: Executive Director MIS and Exams Salary: £37,841 - £40,125 Hours: Full time Imperial Recruitment Group are delighted to be partnering with East Durham College on a retained basis to support the appointment of a Examinations and Achievement Manager Main purpose: To lead the development and delivery of the following cross college services: Exam registrations, entries and certification. Student achievement data and related management information. Organisation of exam sessions, invigilation and online testing. To provide an efficient, effective and timely Examination Service for staff and students across the College ensuring entries, registrations and results are accurately collated and recorded in accordance with College Policy and Awarding Organisation regulations. Main duties: Ensure the efficient and effective management and running of College Examinations and awards function in line with JCQ and Awarding Organisation regulations. Provide advice to the management and senior management teams on examination matters. Ensure security arrangements are in place for all examinations in line with JCQ and awarding organisation regulations. Identify and monitor the principal significant risks associated with the delivery of examinations across the College. Work with Management Information Systems leads to ensure the ongoing development of the ProSolution Exams module and to further develop the use of ProSolution in registrations and results and streamline the administration of examinations whilst ensuring timely and accurate recording of exams data. Develop and implement appropriate procedures for the recording of student achievement data and for progressing incomplete achievement data before funding deadlines. Plan, manage and monitor the Exams budget and report on the cost of college registration, examination entry and certification fees for each awarding organisation. Set and clearly articulate the standards and service levels required for the service, including key performance indicators and ensure that those standards are consistently achieved or exceeded. Lead the planning, co-ordination and prioritisation of the work of the Exams Team, ensuring full and accurate exams data is recorded in a timely manner whilst delivering a high-quality customer-focused service. Ensure that appropriate Access Arrangements are put in place in accordance with appropriate referrals made in line with College policy. Ensure exam sessions are appropriately organised, timetabled, communicated and are well executed. Ensure there is sufficient capacity to invigilate exams and online tests including the appropriate number of trained external and internal invigilators in line with the College’s agreed policy. Ensure the service is underpinned by robust procedures and work cooperatively with Curriculum Teams and other teams within the College in order to maximise efficiency and maintain effective levels of processing during varying levels of demand. Provide effective leadership and line management to ensure that staff are effectively organised to carry out their duties, and consistency and quality are maintained throughout the Exams Team. Lead processes relating to continuous improvement of the service including the performance management reviews and quality improvement processes. Provide clear, accurate and timely reports to management, senior management and partner agencies on matters relating to the responsibilities of the role. Lead staff development sessions including JCQ general regulations for curriculum staff, invigilation training, awarding organisation regulations and exam processes. Assist with enrolment and other administrative duties during peak periods. Work at any of the College sites on a temporary or indefinite basis. Other Duties relevant to all EDC employees Participate in the College Performance Appraisal Development Programme, agree an action plan and undertake the required training in order to update skills and meet the requirements of the College and Departmental Strategic Plan and Service Standards. Undertake any other duties, appropriate to the grade of the post, as required from time to time. Comply with College Policies and Procedures and the Staff Code of Conduct. To take appropriate responsibility for PREVENT and safeguarding and promotion of the welfare of children and/or vulnerable adults. To uphold British Values, the college values and responsibilities regarding equality and diversity. To understand and adhere to college Health and Safety polices and guidelines ensuring compliance with statutory legislation and taking a responsibility for your own and other’s health and safety. Requirements: Qualifications/ Training Level 3 in a Business Administration related qualification or relevant experience. GCSE level standard education or equivalent (maths & English) Excellent IT skills. Educated to Degree Level or equivalent Level 3 qualification in Leadership & Management Experience Experience of managing an examination function including an extensive knowledge of examination administration and awarding organisation regulations. Experience of managing staff and team development. Experience of analysing, collating and presenting data and information. Experience of implementing external procedures and regulations. Experience of devising, implementing and maintaining auditable record systems. Experience of working with computerised systems, including word processing, databases and spreadsheets. Previous experience of working within an educational establishment. Skills and Knowledge: Ability to prioritise, manage and maintain a budget effectively and other physical resources. Able to work under pressure, on own initiative or as a member of a team Able to adapt to change and to undertake new challenges You will have excellent attention to detail with outstanding organisational skills. Ability to manage examination data in line with GDPR Attributes / Other Requirements: Reliability / Trust / Professionalism - Ability to carry out the role with professional integrity in line with EDC values and behaviours Communication - Ability to communicate clearly and effectively to all levels, both verbally and in writing. Ability to work independently and as part of a team under minimal supervision. Ability to display awareness, understanding and commitment to the protection and safeguarding of children and young vulnerable adults. Driving - Full UK Driving License and / or access to a vehicle For more information about this opportunity please get in touch with Dan Pilkington at Imperial Recruitment Group

Student Support OfficerDepartment: Academic Services Location: Sunderland Campus Position Type: Permanent Working Hours: 37.5 hours per week Working Pattern: Full‑time, 5 days per week. Working days may vary in line with operational requirements. Reports To: Head of Academic ServicesCompany DescriptionUK Management College (UKMC) is a growing higher education provider offering business‑focused and professional programmes. We aim to deliver practical, career‑driven education that prepares students for real opportunities in industry. Working with experienced academics, established professionals, and industry partners, we ensure our programmes remain relevant, supportive, and high‑quality.Job PurposeThe Student Support Officer will deliver high‑quality administrative and operational support to students across the campus. The role involves responding to student enquiries, supporting enrolment and registration processes, verifying documentation, and assisting with timetable and general administrative matters.This is primarily an office‑based role requiring professionalism, accuracy, and a strong customer‑service approach.Key ResponsibilitiesStudent Communication• Respond promptly and professionally to student emails. • Handle incoming and outgoing student telephone enquiries. • Provide accurate guidance on enrolment, registration, academic processes, and general campus queries. • Ensure all interactions are logged and tracked in accordance with internal procedures.Registration & Enrolment Support• Check and verify student registration and re‑enrolment status., • Support students in completing enrolment within required deadlines. • Resolve registration‑related queries, liaising with partner universities when required. • Escalate complex cases to senior staff as appropriate.ID Verification & Compliance• Conduct ID checks in line with institutional and regulatory requirements., • Ensure documentation is verified, recorded, and stored correctly. • Support compliance processes relating to onboarding and student records.Timetable & Academic Queries• Respond to timetable queries and direct students appropriately. • Liaise with timetabling and academic teams to resolve scheduling or allocation issues., • Provide guidance on class allocations and delivery arrangements.General Administrative Support• Handle day‑to‑day student administrative queries. • Maintain accurate and up‑to‑date student records. • Support attendance monitoring processes as required., • Assist during peak operational periods such as enrolment, induction, examinations, and assessments.Person SpecificationEssential• Experience in an administrative or student‑facing role. • Strong written and verbal communication skills. • Ability to manage high volumes of emails and calls professionally., • Excellent organisational skills and strong attention to detail. • Ability to work under pressure and meet deadlines. • Confident using IT systems, including Microsoft Office., • Flexible and able to adapt to changing operational requirements.Desirable• Experience within Higher Education or Further Education. • Familiarity with student record systems (e.g., EBS, eVision or similar). • Understanding of enrolment, registration, and compliance processes.Key Skills & Attributes• Professional and approachable manner., • Strong problem‑solving ability. • High level of accuracy. • Ability to prioritise effectively in a busy environment., • Team‑oriented but able to work independently

A flexible opportunity that works around you whether you’re looking for Full or Part-Time.\n\nImagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings.\n\nHillarys, established over 50 years ago, remains the UK’s leading provider of window furnishings solutions with an annual turnover of £250m. We’re still enjoying strong growth and looking for more Advisors to join our team.\n\nAs an Installer you will visit customers in their homes to measure and install a fantastic range of products, including shutters. Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service.\n\nIf this is unlike anything you’ve done before that’s ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters. Your strong desire to learn and our award winning training will help you succeed.\n\nWe make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment!\n\nWork for yourself, not by yourself: the benefits of your own local business, within a model that removes the worries:\n\nWe’re experts in advertising so you won’t worry about finding customers\n\t\nHave the confidence that over 70% of customers go on to purchase from their Hillarys Advisor\n\t\nYou can focus on outstanding Service, ensuring your customers buy, and come back time and again\n\t\nFlexible hours to suit your lifestyle: manage your own diary and the time you want to commit\n\nThere’s a reason that so many Hillarys Advisors are successful. We’re just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that’s built around you, and all the things you’ll need to ensure a professional approach and finish from day one:\n\nAll the professional and practical Training you’ll ever need as you start and develop your business.\n\t\nComprehensive Sales Toolkit including complete Product samples, Tablet and software\n\t\nFull Installation Toolkit, including all measuring equipment, and tools (including power tools)\n\t\nA professional image – Hillarys branded clothing, and personalised business cards & leaflets\n\nThis is wrapped into a one-off with investment packages available from £1995 and we’ve even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK’s best opportunity. On top of the points above, you’ll need to hold a valid UK driving licence to get to customers locally.\n\nTo find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you?

Exciting Opportunity: Account Manager\nLocation: Sunderland\nContract Type: Permanent\n\nAre you ready to take your career to the next level? Join us our client, where we pride ourselves on innovation and excellence in the manufacturing and production industry! We are on the hunt for a dynamic and driven Account Manager to join our enthusiastic team in Sunderland. If you have a passion for building relationships and delivering exceptional service, we want to hear from you!\n\nWhat You'll Do:\n\nAs an Account Manager, you will play a pivotal role in managing key client accounts and ensuring their needs are met with enthusiasm and expertise. Your responsibilities will include:\n\nBuilding and nurturing strong relationships with existing clients.\nIdentifying opportunities for growth within your accounts.\nCollaborating with cross-functional teams to deliver tailored solutions.\nProviding exceptional customer service that exceeds expectations.\nTracking account metrics and reporting on performance.\nConducting regular client meetings to review progress and identify areas for improvement.What We're Looking For:\n\nWe are seeking a candidate who embodies our clients values and thrives in a vibrant, team-oriented environment. To be successful in this role, you should possess:\n\nProven experience in account management or a similar role, preferably in the manufacturing and production sector.\nExceptional communication and interpersonal skills.\nA proactive approach to problem-solving and client engagement.\nStrong organisational skills with the ability to manage multiple accounts simultaneously.\nA results-driven mindset with a keen eye for detail.At our client, we believe that our people are our greatest asset! Here's what we offer:\n\nA Vibrant Workplace: Join a team of passionate professionals in a lively and supportive environment.\nCareer Development: We invest in our employee's growth through continuous training and development opportunities.\nCompetitive Salary: Enjoy a competitive salary package along with performance-based bonuses.\nEmployee Benefits: Access to a range of benefits including health insurance, retirement plans, and more.\nWork-Life Balance: We value your time! Flexible working arrangements to ensure you have a fulfilling work-life balance.Let's Make Great Things Happen Together!\n\nIf you're ready to bring your skills to a company that values innovation and teamwork, we want to hear from you!\n\nJoin us and be part of a team that is making waves in the manufacturing and production industry. Let's create amazing results together!\n\nWe look forward to welcoming you to our Sunderland team!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: As part of the wider Aviva family, we are looking to bring fresh thinking into our business which will support our transformation into thebodyshopof the future.We challenge traditional thinking to make us stand apart from our competitors.As such,our painters assumeresponsibilityto provide and sharetheirexpertisethroughout the site, while identifyingopportunitiesto improve ourprocessesand the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Preparation and priming of a new / repaired panel to first masking stage PolishingWho are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access.At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days

Job title – Housing Administrator Location – Seaham, SR7 (Office attendance required every Wednesday) Contract – Temporary (until September) Hours – Full time We are currently recruiting for a Housing Administrator to support a busy and fast-paced team within a housing environment. This role will provide key administrative support across compliance and asset-related functions, ensuring accurate record-keeping and efficient handling of enquiries. This is an excellent opportunity for a highly organised individual who can manage multiple priorities and is available to start immediately. Duties would include: Provide comprehensive administrative support to the wider team Act as the first point of contact for internal and external enquiries Handle incoming phone calls, emails, and correspondence in a professional manner Redirect queries to the appropriate teams or colleagues Manage diaries and coordinate customer appointments Accurately input data into internal systems and spreadsheets Maintain and update records and databases as required Check and validate information for accuracy and completeness Produce reports, spreadsheets, and summaries as needed Monitor deadlines and key dates to ensure timely delivery Ensure all records are maintained in line with data protection requirements Skills & Experience Required Strong organisational and time management skills High level of attention to detail and accuracy Excellent communication skills with a customer-focused approach Confident IT skills, including Microsoft 365 and database systems Ability to handle confidential information with professionalism and discretion If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

PCV Bus Driver £14.90 - £18.55 per hour Progress your bus driving career with Arriva at our Thurmaston depot, where you will be at the heart of your community! Whether it is getting commuters to work, helping customers with popping to the shops or getting children to school - we provide an important service in connecting our customers to what matters to them. As a Bus Driver, you will get to know the familiar faces on your routes, build relationships and even be the highlight of someone’s day. We are proud of our customer service and how we support our community - and we would love to have like-minded individuals as part of our team. Pay Rate: £14.90 - £18.55 per hour During Mentoring: Weekdays: 14.90 per hour (£15.35 after 6pm) Saturday: £15.80 per hour Sunday £16.70 per hour Bank Holiday: £16.70 per hour After Mentoring: Weekdays - £16.55 per hour (£17.05 after 6pm) Saturday - £17.55 per hour Sunday - £18.55 per hour Bank Holiday - £37.24 per hour Pay rates reviewed via frequent pay negotiations. What’s in it for you? Overtime opportunities - extra shifts, bank holidays, all paid at a premium rate. Ongoing CPC training. Development and great career opportunities - whether that's into management, support training, or as an expert driver. Working for an inclusive and diverse company that put’s our customers at the heart of what we do, and what a responsibility for you to be transporting our precious cargo ensuring they get to their destinations. Access to the Mydrive app where you can win a £50 voucher monthly for the top Bus Drivers in the area. Hours of Work: 5 out of 7 rotating shift patterns, planned up to 6-8 weeks in advance so you can plan around shifts. Mornings can start from 04:00 with the Evening finishing by 01:30. The rota currently has 1 in 3 weekends off with approximately. With 1 in 6 being a long weekend, consisting of Thursday, Friday, Saturday & Sunday. (This is may change if the needs of the business require it.) We cannot offer fixed early, afternoon or evenings separately. Overtime available at request / availability. Requirements: Must be over 18 years of age Hold your PCV licence (if you don't, please apply to the Trainee role and we can give you all the paid training you need) No more than 6 points on your licence Can pass a drug and alcohol test Great people and customer service skills Flexibility to work shifts Benefits: Fantastic career progression and training opportunities Free to use staff bus operates a route around Leicester in the mornings and evenings to get drivers to and from work at those early start times and late finishes Shuttle service from the depot to town to get you to your starting point. Access to the 'Arriva Village', where you can take advantage of store discounts and offers Free bus travel for you and your family (within the same household) if you do not need to use it then you can nominate someone else Arriva Workplace Pension Enhanced rates of pay Long service awards Access to the Mydrive app and road safety scheme where you can get rewarded a £50 voucher monthly for being the top Arriva driver At Arriva we strive for inclusion and diversity, we are a community that brings everyone together, not just our passengers

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Café Manager to help our business to continue to grow and succeed. Whether you want a delicious hearty breakfast or freshly brewed coffee and a slice of cake, our Cafes are proud to serve hundreds of people on a daily basis. Our Café Managers lead and empower colleagues to always put the customer first and deliver outstanding customer service. Reporting into the Store Manager, you will also: Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department Take a leadership role within the store Ensure resource is planned thoroughly No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleaguesWe are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well. As part of our total rewards package we offer: 15% uncapped Morrisons discount for you (both in store and online) 10% discount for a designated friend/family member 25 days holiday plus 8 statutory holidays pro rata Private Aviva Healthcare plan Annual bonus scheme GPhC fees paid Generous company pension contributions 4 x life assurance through our company pension scheme Enhanced maternity, paternity and adoption schemes Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers

MTrecs new career opportunity Our client are specialists in their industry sector, they are now looking to recruit a Logistics Warehouse Leader on a permanent basis. The job youll do To lead a team of warehouse operators in a dedicated warehouse. This includes ensuring HS&E, warehouse and quality requirements are maintained on a shift by shift basis, hourly performance monitoring and shift reports feeding into Operations KPIs. The role will focus on Safety, Goods Inbound, Line Feeding & Outbound. Promote and exercise high standards of HSE awareness. Participate in accident investigations, H&S Inspections, 5S Activities. Responsible for the leadership of warehouse operators of around 3 6 operators. Support training of warehouse operators team, including generating and maintenance of training documents and ILU matrix. Cover for operators during absence or assist in warehouse activities to ensure targets are achieved. Including material movements as necessary. Delivery of the inbound & outbound plan, reporting adherence or non adherence and countermeasure. Ensure start of shift and changeovers are controlled according to standards: All processes are correctly prepared and start up checks (CCS) are complete Ensure correct process, quality, and material documentation is available Ensure correct materials are available for each process and identification and storage standards are maintained for each process Ensure operators understand and achieve demands using correct procedures. (SOP, 1st offs, Control of Non-conforming product, etc) Monitor team performance on hourly basis (as a minimum). Escalate as required. Generate warehouse reports and handover reports on a shift basis. Support Supervisor in managing holidays and overtime cover. Provide stand in cover for Supervisor when required (holidays / absence etc). Shift briefings, problem solving, identifying potential issues, route cause analysis. Training new warehouse operators to SOPs. On call weekend when on early shift to cover short notice delivery to site/despatch loads. Ensure IT systems and processes are rigorously followed. Ensure 5S standards are maintained and improved at all times. Promote 5S philosophy through warehouse team. Identify and implement cost reduction, process improvement opportunities with support from supervisor and KPS team. Develop personal KPS techniques and promote / deliver / advise to warehouse team. Ensure responsible team carries out first off quality checks and SPC checks according to standard. Ensure required records are maintained and problems escalated in a timely manner. Observe and promote control of non-conforming products. Part identification, and containment actions when problems are identified. Ensure customer (Internal & external) are protected at all times. Ensure production team adhere to SOPs at all times by way of hourly checks and SOP confirmation auditing. Covering work content and cycle times. Support quality team in identification, and quantifying scrap. About You Be willing to work a 3 shift system. Experience in a similar role within automotive environment. Leadership and motivation skills. Working mainly unsupervised and manage own time. Good numeracy skills. Ideally educated to GCSE grade A-C. Good IT skills. A team player with the ability to positively influence others. Should be able to communicate effectively within a team and internally at all levels, both written and verbally. Must have the ability to coach others and foster a teamwork culture. The Rewards and the Benefits Competitive pay. 26 days holiday + bank holidays. Pension scheme. Free on-site parking. Career development opportunities. Death in service benefit. Employee Assistance Programme. A supportive and friendly team culture. TPBN1_UKTJ

Linear Recruitment is currently looking for a Customer Experience Coordinator (CEC). The successful candidate will play a key role in delivering outstanding service to both clients and tenants. About the Role As a CEC, you’ll be the central point of contact for customer queries, ensuring smooth day-to-day operations across our property portfolio. Using Buildium software, you’ll manage communications, track maintenance requests, and support efficient property administration. The position is a temporary role, and the duration is 4 to 5 months. Key Responsibilities Respond promptly to tenant and client enquiries via phone and email Manage and update records using Buildium Coordinate maintenance requests and follow up with contractors Assist with rent tracking, lease updates, and documentation Ensure a high standard of customer service at all times Support the wider team with administrative tasks What We’re Looking For Experience in an office-based customer service or admin role Familiarity with Buildium (preferred but not essential—training provided) Strong organisational and multitasking skills Excellent communication and problem-solving abilities Proficiency in Microsoft Office and general IT systems All applicants will be required to provide two recent working references

Description: Self Employed Equity Release Advisor - Working from Home - Professionally guided and supported with full admin support. YOU MUST BE CURRENTLY ACTIVE AND CAS STATUS IN AN EQUITY RELEASE ROLE TO QUALIFY. IF YOU ARE NOT CAS STATUS, WE CANNOT ACCEPT YOUR APPLICATION. Our clients are one of the UK’s leading and long standing Equity Release advice companies with a high net worth (HNW) division. They have over a decade of award-winning advice plus a platinum 5-star feefo customer experience 2025 rating. We are seeking experienced equity release advisers to join our equity release team. You will need the relevant Equity Release qualifications to join, and previous experience of advice is preferred, as is a proven track record. Our clients are a customer focused, social and eco responsible, financial services and lead generation company which goes over and beyond in the care of its customers and staff. They provide customers with expert and quality advice on a range of equity release and later life mortgage products from the whole market, and they are directly authorised by the FCA. Their enquiries are generated from their own web sites, digital and social marketing channels, plus their many partnerships for customers approaching or in retirement. Self Employed Equity Release Advisor - The successful Candidate will: Have excellent support, training and earnings potential Have access to all lenders products from the entire market and the best terms and rates Be provided with enquiries from marketing branded channels and Partnerships Have a dedicated PA to support you and manage your cases from application to completion Have pre-qualified appointments from our Customer Contact Centre booked in your diary Provide advice to clients who own their own homes either on the phone, via video or local visit Use our friendly bespoke CRM, sourcing software & work-flow management system Have access to our extensive database for existing customers to advise Be provided with our training with in house technical and T&C support Have IT and marketing support from our IT and digital marketing department Have regular CPD events, Training and Competency and product updates from lenders Be part of a growing company and sector Self Employed Equity Release Advisor - The role will include: Providing mortgage or equity release advice to each individual’s objectives & circumstances Providing clients with comprehensive recommendations with KFI’s and Suitability Reports Promoting the company as one of the UK’s leading national advisory companies in its field Communicating with Compliance and Training & Competency departments Ensuring that records are kept updated using the company’s CRM digital record system Adhering at all times to the principles of treating customers fairly and Consumer Duty Attending CPD training & reading relevant material for Continued Professional Development You will need to have experience and qualifications in/of: A minimum of 6 months financial services experience within the field of financial advice Evidence of sustained sales success and compliant practice with CAS status Excellent written and verbal communication skills Mandatory minimum or equivalent: Certificate in Mortgage Advice (CeMAP) Certificate in Equity Release (CF7 or ER1) or Certificate in Regulated Equity Release (CeRER) Self Employed Equity Release Advisor - Remuneration: You literally will get out what you put in and all earning potential is UNCAPPED!!! Existing Advisers are currently achieving Earnings of £50,000 - £70,000+. There more you bring to the table the more your will earn! Further income can be generated from successful referrals made to the wealth side of the business Multiple lead sources stemming from a vibrant and busy operation Full Admin Support 5 days per week, working from home Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

As an IT Digital Customer Advisor, you will be the first point of contact for customers needing IT support. This is a beginner-friendly role focused on customer service, basic troubleshooting, and developing core IT support skills within an MSP environment. KEY DUTIES * Respond to customer queries via phone, email, or digital ticketing systems * Provide basic IT support and guidance for common technical issues * Log incidents accurately and escalate where necessary * Support users with account access, passwords, and basic software issues * Deliver a positive and professional customer experience CANDIDATE REQUIREMENTS * Strong communication and customer service skills * Interest in starting a career in IT support * Organised and able to follow processes * Willingness to learn technical skills

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. The role involves being the first point of contact for IT issu

Recruit4Mum is looking for an experienced Security Officer to safeguard a prominent facility in London. The role involves providing exceptional customer service, maintaining high security standards, and supervising cleaning staff. Applicants must hold a valid SIA licence and have at least one year o

This full-time position offers a proactive work environment, working onsite with a diverse team. Salary is up to £28,000, with opportunities to develop within the company. Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologie

This position requires a minimum of 2 years in the IT industry, a solid understanding of troubleshooting, and the ability to manage incidents effectively. Waterstons Limited is seeking a passionate Service Desk Engineer dedicated to delivering exceptional customer experiences. In this hybrid role, y

This is an exciting opportunity for a nurturing practitioner to join a small team dedicated to delivering high quality Early Learning and Childcare provision to children and families who meet the Scottish Government’s Eligible 2’s criteria. SSSC registration or agreement to register within 6 mon

In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile. We are keen to receive applications from candidates who have a disability, who are from a care experi

We are looking for someone who is motivated to help deliver high quality early years care and help develop the nursery as it grows. Please download the Job Outline/Person Specification (available under 'Job attachments') for the full range of tasks and duties associated with this job. If you have sp

Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. You will also be required to be registered with SSSC and it is y

A smartphone, tablet, or computer with a camera. Ability to follow instructions and provide thoughtful feedback. Complete required written and verbal tasks.

So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word. Outstanding communication skills and the credibility to effectively build relationships with all team members and management. Not only do we offer free onsite parking

Outstanding communication skills and the credibility to effectively build relationships with all team members and management. Not only do we offer free onsite parking and competitive salary but you’ll also have access to:. So when we say we’re excited for what the future holds for our customers

We are looking for individuals who are flexible, reliable and adaptable, who can read situations effectively and support young people to make positive choices. An exciting opportunity has arisen for Residential Team Leaders to join one of our children’s homes. If you are calm under pressure, a goo

Unity House use a person centred approach which matches the support staff skills with people we support to ensure the best quality of support can be offered. Lifeways Complex Care and Autism Division are currently looking to recruit permanent members of staff for Unity House in Peterlee, County Durh

Support children and young people with daily living activities, including personal care, education, and recreational activities. A genuine passion for working with children and young people, with a commitment to providing the highest standard of care. Excellent communication skills and the ability t

Chester and also be available for occasional visits to customer sites or Worldline sites as required. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as develop strategic expertise to dr

Someone enthusiastic about the wider aspects of the role to make it their own, such as developing team activities and internal initiatives, helping organise and take part in baking for charity bake sales, promoting and attending staff socials, fortnightly staff drinks night etc. Someone who might ha

We are proud that we are a disability-confident employer, we prioritise inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for employees with disabilities. Ocado Group is an equal opportunities employer and as such makes every effort to ensure tha

This role suits someone with experience in sales leadership, telesales supervision, xrnqpay inside sales or team managemen. We are recruiting an experienced Telesales Team Leader to join a fast-paced sales environment. This is a key leadership role focused on driving telesales performance, appointme

You recognise that the role is to help support service users maximise their choices, rights and decisions.

What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel

Our service houses individuals with learning disabilities and other support needs, such as autism, mental health needs, and physical disabilities. The service consists of 12 apartments with a shared outdoor space/. Job Description We are seeking calm, resourceful, and energetic Relief Support Worke

What you’ll do Lead smooth, efficient shifts Train and support new Baristas Energise and motivate your team Maintain high standards across service and coffee excellence Use resourcefulness and adaptability to keep everything running well Who you are A reliable role model with accountability and ma

Job Description Creative Support have an exciting opportunity for an enthusiastic and dedicated Senior Support Worker to assist the Management Team at our Thornaby Service. You will be responsible for supporting the team to deliver the day-to-day provision of support for individuals with complex Me

Job Title: Software Team Leader Location: Rochester, Onsite Salary: Up to £65,000 dependent on experience Who we are: Join BAE Systems and youll be part of something bigger.

With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. It can be quite a challenging environment at times, so a positive attitude, compassion, resilience an

What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel

What You'll Be Doing: Relationship Building: Foster genuine, trusting, and non-judgemental relationships with participants, creating a safe space for personal growth Signposting You will refer and encourage participation with Ingeus' Hub services and other suitable external support to support thei

This is more than a job-it's a chance to work alongside people with learning and physical disabilities, helping them reach their life goals and embrace their local community with confidence and joy. You will also support with personal care while ensuring dignity is maintained, and handle tasks such

Supporting the childs engagement with education/training/employment Promoting good relationships with neighbours and the wider community Facilitating engagement with broader support services and health appointments (where these are specified within the childs care plan) Facilitating access to the co

Job Description JOB DESCRIPTION Have you got experience working in a busy bar or restaurant? Are you a great team player? We have a vacancy for a hospitality team leader to join Genting. Key skills and responsibilities include: Ensure compliance with company standards, food health a. You will work c