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Helpdesk Analyst - Ellesmere Port - £25-£27k ??????? The Helpdesk Analyst role sits within a professional services environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within SLA targets, maintaining strong customer satisfaction, and increasing first contact resolution. The role also supports continuous improvement by identifying recurring issues and contributing to knowledge base updates and service enhancements. The role requires understanding how to log, track, and escalate incidents using ITSM tools such as Freshservice, alongside a structured and methodical approach to troubleshooting. Analysts manage user accounts and access permissions, support basic IT setup (devices, peripherals, connectivity), and ensure high standards of data quality across systems. They must also understand when escalation is required and how system issues impact wider professional services operations. Work involves supporting users through clear, professional communication, resolving basic technical issues, and prioritising a high volume of requests effectively. Analysts also support onboarding and access requests, contribute to identifying trends in recurring issues, and assist with user acceptance testing where required. Flexibility and responsiveness are key to maintaining service continuity. The role requires confidence with Microsoft 365 (Outlook, Word, Excel) and Windows operating systems, with experience in ITSM tools and modern web browsers being beneficial. Behaviourally, the role requires a calm, customer-focused approach, taking ownership of issues through to resolution. Strong collaboration is expected across teams, alongside reliability, accuracy, and accountability. Analysts should be adaptable, organised, and comfortable working in a structured but fast-paced environment. Skills required: • Clear and professional communication with users and stakeholders, • Accurate logging, updating, and management of ITSM tickets, • Basic troubleshooting of hardware, software, and connectivity issues, • User account setup, access management, and data accuracy checks, • Ability to prioritise and manage multiple requests in a high-volume environment, • Identification of recurring issues and support for trend analysis, • Support for user onboarding and access requests, • Collaboration with technical teams and participation in UAT activities, • Use of Microsoft 365 (Outlook, Word, Excel), • Confidence using Windows operating systems, • Familiarity with ITSM tools (e.g. Freshservice) and web browsers (desirable)

1st Line Support Engineer - Ellesmere Port - £25-£27k - 12 month FTC The1st line Support role sits within a professional services environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within SLA targets, maintaining strong customer satisfaction, and increasing first contact resolution. The role also supports continuous improvement by identifying recurring issues and contributing to knowledge base updates and service enhancements. The role requires understanding how to log, track, and escalate incidents using ITSM tools such as Freshservice, alongside a structured and methodical approach to troubleshooting. Analysts manage user accounts and access permissions, support basic IT setup (devices, peripherals, connectivity), and ensure high standards of data quality across systems. They must also understand when escalation is required and how system issues impact wider professional services operations. Work involves supporting users through clear, professional communication, resolving basic technical issues, and prioritising a high volume of requests effectively. Analysts also support onboarding and access requests, contribute to identifying trends in recurring issues, and assist with user acceptance testing where required. Flexibility and responsiveness are key to maintaining service continuity. The role requires confidence with Microsoft 365 (Outlook, Word, Excel) and Windows operating systems, with experience in ITSM tools and modern web browsers being beneficial. Behaviourally, the role requires a calm, customer-focused approach, taking ownership of issues through to resolution. Strong collaboration is expected across teams, alongside reliability, accuracy, and accountability. Analysts should be adaptable, organised, and comfortable working in a structured but fast-paced environment. Skills required: • Clear and professional communication with users and stakeholders, • Accurate logging, updating, and management of ITSM tickets, • Basic troubleshooting of hardware, software, and connectivity issues, • User account setup, access management, and data accuracy checks, • Ability to prioritise and manage multiple requests in a high-volume environment, • Identification of recurring issues and support for trend analysis, • Support for user onboarding and access requests, • Collaboration with technical teams and participation in UAT activities, • Use of Microsoft 365 (Outlook, Word, Excel), • Confidence using Windows operating systems, • Familiarity with ITSM tools (e.g. Freshservice) and web browsers (desirable)

Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal development and growth. They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The Role We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. As one of the senior members of the team, you'll be a technical escalation point. This role requires someone who can diagnose complex issues, design solutions, and coordinate resources across the team to resolve challenging technical problems. You'll work predominantly from our office or working on client sites with occasional work-from-home flexibility. This is a hands-on role that combines technical depth with client-facing responsibilities. What You'll Be Doing • Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure, • Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment, • Client Support: Building strong relationships with clients, understanding their business needs, and translating these into technical solutions, • Team Collaboration: Working closely with 1st, 2nd and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently, • Continuous Improvement: Contributing to internal processes, standards, and security posture improvements, • Out-of-Hours Support: Participating in our on-call rota (1 week in 8) to provide emergency support when needed (rare) (additional pay when called) Essential RequirementsTechnical Skills You must have demonstrable experience in the following areas: • Microsoft 365 & Azure: Administration, troubleshooting, and solution design, • Networking: Configuration, deployment, and troubleshooting of enterprise network infrastructure, • Firewalls: Configuration and management of both hardware and software firewalls, • Server Infrastructure: Windows Server management, troubleshooting, and optimisation, • Problem Solving: Proven ability to diagnose and resolve complex, multi-layered technical issues Certifications • At least one Microsoft Expert-level certification (examples: Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert, or equivalent) Professional Attributes • Strong communication skills with both technical and non-technical audiences, • Comfortable working independently and making technical decisions, • Pragmatic approach to problem-solving—knowing when to leverage external resources or vendor support, • Willing to travel to client sites across North West, North Wales and surrounding regions, • Full UK driving licence What We're Looking For The ideal candidate is someone who: • Enjoys the variety of working across different technologies and client environments, • Takes pride in solving challenging problems that others can't, • Values continuous learning and staying current with evolving technologies, • Understands that great IT support is as much about communication as it is technical skill, • Thrives in a collaborative team environment while being comfortable working autonomously Professional Development We're committed to developing our engineers' skills: • Full certification support: We provide all training materials and pay for exam fees, • Performance bonuses: Additional rewards for completing agreed certifications, • Career growth: As a growing company, we create opportunities for those who help us expand, • Supported learning paths: We'll work with you to develop expertise in areas that interest you, including:, • Advanced Microsoft 365 and Azure certifications, • Network+ certification, • Cybersecurity specializations What We OfferCompensation & Benefits • Salary: £40,000 - £45,000 depending on experience, • Pension: 5% employer contribution, • Holiday: 22 days annual leave, plus bank holidays, plus your birthday off, increasing by 1 day per year after 5 years (maximum 31 days), • Mileage: 45p per mile when using your own vehicle (company vans available), • Certification bonuses: Rewards for completing agreed qualifications, • Training budget: All exam fees and learning materials covered Work Environment • Predominantly office/site-based with occasional WFH flexibility, • Collaborative team of 20 engineers across all support tiers, • Modern tooling and equipment provided, • On-call rota: 1 week in 8 (rare need) Career Progression You'll report to our 3rd Line Team Leader and work alongside other senior engineers. While we're currently a lean team, we're growing—and those who contribute to that growth will find opportunities to progress. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.

WE’RE HIRING AS A DESKSIDE SUPPORT ENGINEER AT CHESTER! Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a customer-focused and enthusiastic Deskside Support Engineer to support one of our valued clients—including VIP users—in a fully site-based role. If you love solving IT challenges and delivering exceptional user experiences, this is the place for you. • Clients in 190+ countries, • 6000+ Engineers, • 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From resolving complex hardware issues to making a VIP’s day run smoothly, we put our people—and their users—first. Start your journey with Excis and grow with us! What You’ll Do: • Provide on‑site support for desktops, laptops, printers, mobile devices, and peripherals—including IMACs, project tasks, and VIP support with confidence and professionalism., • Troubleshoot hardware and software issues across Windows platforms; build and deploy PCs, patch network points, and resolve printer or connectivity problems., • Maintain site‑specific documentation and knowledge base articles, collaborate with internal teams and third‑party vendors, and manage incidents through ticketing and remote support tools. What You Need: • Strong knowledge of Microsoft Windows (current and legacy), Microsoft 365 (Word, Excel, Outlook, OneDrive, Intune), and Windows imaging techniques (network and local)., • Familiarity with Active Directory and Azure Active Directory; experience in desktop and printer configuration/troubleshooting., • Excellent interpersonal and communication skills (written and verbal), with the ability to work independently and as part of a team., • Experience with ticket management systems and remote desktop tools; comfortable working alongside third‑party vendors., • Flexible, organized, and able to manage time effectively in a dynamic environment. Why Join Us?: At Excis, your work matters. You’ll be part of a collaborative, hands‑on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Chester and be at the forefront of IT support excellence!

About us: At Thrislington Cubicles, we've been crafting the worlds best toilet cubicles from our UK-based factory since the 1960s. With over 50 years of experience, weve developed a reputation for delivering precision-engineered, hand-finished products that are custom-built for each individual space, like a Savile Row suit, made to measure and built to last. Many of our team members have been with us for decades, and their expertise drives the quality were known for. We are proud to be part of Bobrick Washroom Equipment Inc, a global leader in commercial washroom solutions. As part of the Bobrick family, we combine the strength and stability of a global organisation with the craftsmanship and service of a proudly British manufacturer. Our products are tested rigorously before launch, allowing us to offer an industry-leading warranty and an outstanding after-sales service. Unlike many in our sector, we dont just manufacture, we supply, install, and support projects worldwide to ensure every installation looks as good as it was designed. Summary: The CAD Technicians provide a detailed washroom layout drafting service for customer orders using 2D & 3D software applications. Provide manufacturing drawings, with hardware pick lists, for manufacturing, warehouse, and installation purposes. All functions must ...

Redline Group is partnered with a fast-growing, global trading organisation operating across the technology hardware, and electronic components markets.Alongside a strong core business in electronic components brokerage, the company is now expanding into the finished goods space, specifically focuse

GSF Car Parts Limited is seeking a dedicated Hardware Technician in Chester to support the build, deployment, and lifecycle management of end-user devices. This entry-level role is ideal for someone looking to start a career in IT with a focus on hands-on hardware work. Your responsibilities will in

Ability to manage repetitive tasks with accuracy. Proactive attitude with willingness to take ownership. This is an entry‑level role for someone looking to start a career in IT, with a focus on hands‑on hardware work, asset management, and device provisioning.

This entry-level role is ideal for those starting their IT careers, offering hands-on experience and opportunities for progression in IT support or systems administration. GSF Car Parts in Chester is seeking a dedicated Hardware Technician to support device management, focusing on building, configur

Ability to manage repetitive tasks with accuracy. Desirable: Familiarity with asset management tools. Proactive attitude with willingness to take ownership.

(Self-Employed, Commission Only) Realistic full-time earnings of £40,000-£50,000+ per year, with uncapped potential beyond that Looking for a role where your income reflects your effort? Join SumUp as a Self-Employed Field Sales Representative and help small businesses in your area access smarter payment and POS solutions, while building serious recurring income for yourself. This Field Sales Representative role is fully field-based and face-to-face. You'll meet business owners, understand how they operate, and recommend solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your effort directly drives your income. Average upfront value per business: ~£500 You earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning? 40% of our Field Sales Representatives earn £5,000+ per month , showing what's possible when you build a strong customer base and stay consistent. What You'll Be Doing As a Field Sales Representative , you will: Meet local SMEs (cafés, salons, shops, restaurants, and more) Build strong relationships with business owners Demonstrate simple, effective payment and POS solutions Manage your own territory and pipeline Turn conversations into long-term customers Become a trusted face in your local business community See the role in action: Watch the short video below to get a real-life look at what our Field Sales Representatives do day to day and how they build relationships with local businesses. Who This Suits Face-to-face customer experience is important. Great backgrounds include: field sales, retail, hospitality, door-to-door, promotions, B2B/B2C sales, or any role involving persuasion and problem solving. Confident approaching people Good at uncovering needs Target-driven Self-motivated and resilient Ready to build your own customer base and uncapped income as a Field Sales Representative? Apply now and start earning from your effort. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. TPBN1_UKTJ

Controls Engineer - Cheshire (Hybrid working) An exciting opportunity has arisen with an innovative and fast-growing automation solutions provider, who are looking to appoint a Controls Engineer to play a key role in the design, development and delivery of advanced automation systems based from their offices in Cheshire. Operating within the material handling and logistics automation sector, this specialist engineering business delivers bespoke automation solutions for a wide range of customers and industries. With a collaborative engineering environment and a strong focus on technical excellence, the company offers the opportunity to work across the full project lifecycle - from concept and design through to commissioning, customer handover and ongoing support. As a Controls Engineer, you will be responsible for the specification, design and implementation of complete PLC-based control systems for automation projects. This role combines electrical design, PLC/HMI software development, commissioning and technical customer support, making it ideal for an engineer who enjoys both hands-on delivery and technical problem-solving. Key responsibilities for the Controls Engineer based in Cheshire include: Design and develop complete PLC-based control systems for automation projects. Develop PLC and HMI software solutions, primarily using Siemens and Rockwell platforms. Design electrical control panels and electrical installations, including calculations and supporting documentation. Carry out testing, fault finding, rectification and commissioning activities on customer sites. Support and monitor on-site installation activities for automation systems. Produce internal and customer-facing technical documentation including URS, FDS, HMI/SCADA specifications and electrical specifications. Contribute to the development and standardisation of PLC software, HMI systems, control architectures and electrical hardware. Deliver customer training and support successful system handovers. Liaise with suppliers and subcontractors to ensure delivery of best-in-class control system solutions. Support the sales team with technical input for proposals and customer deliverables. Provide customer support as part of a 24/7 support rota, including remote troubleshooting and occasional site attendance. Ensure smooth handover of completed projects to the customer support team, including provision of "as-built" drawings and software documentation. Key skills required for the role of Controls Engineer based in Cheshire include: Proven experience designing and delivering PLC-based automation control systems. Strong knowledge of Siemens and/or Rockwell PLC and HMI platforms (including TIA Portal, PCS7, Studio 5000) Experience in electrical design for industrial automation systems and control panels. Ability to carry out commissioning, fault finding and on-site system testing. Strong understanding of automation system architecture and industrial communications. Experience producing technical documentation and customer specifications. Excellent communication skills with the ability to work collaboratively across engineering, project and customer teams. Strong problem-solving skills with a proactive and customer-focused approach. Willingness to participate in an out-of-hours support rota (1 week in 3 - primarily providing remote support) Working environment and opportunities: Hybrid working with regular visits to the Cheshire office and to customer sites. Opportunity to work on technically advanced automation and logistics projects. Collaborative and supportive engineering environment with exposure to full project lifecycles. Opportunity to influence technical standards, software development and control system architecture. Varied role combining controls systems design / development, commissioning, customer interaction and technical support. This role would suit a technically strong Controls Engineer who is passionate about automation, enjoys customer-facing project work and is looking to play a key role within a growing and innovative engineering business

Job Title: Desktop Support Analyst Contract Type: Permanent, Full Time Salary: Up to £33,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: (Apply online only) What to wear: Smart casual The Role As a Deskside Support Analyst, you will be part of the Service Operations team, providing face-to-face and on-site technical support to end users. You will act as a key point of contact for resolving hardware, software, and access-related issues, ensuring a high-quality user experience in a fast-paced, security-conscious environment. This role requires strong technical capability, excellent interpersonal skills, and a proactive, customer-focused approach to problem resolution, operating in line with ITIL best practices. Role Responsibilities • Provide deskside and on-site technical support to users, resolving incidents and service requests logged via ServiceNow or other approved channels, • Perform hands-on diagnosis, troubleshooting, and resolution of issues related to desktops, laptops, peripherals, mobile devices, and meeting room technology, • Support Microsoft operating systems, Active Directory / Entra ID, Microsoft 365, and Microsoft Cloud services (including Azure), • Manage user account administration, including account creation, access provisioning, group membership, and password resets using Active Directory / Entra ID, • Install, configure, upgrade, and replace end-user hardware and software in accordance with standard operating procedures, • Escalate complex or unresolved issues to second- or third-line support teams while maintaining ownership and clear communication with the user, • Ensure all incidents and service requests are accurately logged, prioritised, and resolved within agreed service level agreements (SLAs), • Follow documented technical procedures, security standards, and knowledge base articles to ensure consistent service delivery, • Support security and compliance requirements, including endpoint protection, patching, and secure device handling, • Collaborate with service desk, infrastructure, and security teams to support continuous service improvement, • Participate in shift-based or on-call rotations where required to support business operational needs Skills, Knowledge & Experience • Strong working knowledge of current and previous versions of Microsoft Windows and Windows Server, • Hands-on experience providing deskside or on-site end-user support in a corporate or enterprise environment, • Experience using ServiceNow or similar IT Service Management (ITSM) tools, • Solid understanding of Active Directory / Entra ID administration and troubleshooting, • Good working knowledge of Microsoft 365 applications and end-user support, • Familiarity with Microsoft Cloud technologies, including Azure, is desirable, • Understanding of ITIL service management principles and best practices, • Excellent communication and customer service skills, with the ability to engage confidently with users at all levels, • Strong analytical and problem-solving skills with a proactive, solution-driven mindset, • Experience working in a managed service provider The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at one of our offices About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Working for this well-established, innovative and progressive company, the Helpdesk Analyst will join a motivated team to effectively deal with calls and tickets from customers and suppliers to resolve issues with cases, logging in, website support. You will need to have previous experience in a similar role, but full training on the systems and software will be provided. The Helpdesk Analyst role is a 12-month maternity contract and will be working Monday to Friday 9am-530pm. Hybrid working is available following the training period. The successful Helpdesk Analyst will be rewarded with 23 days’ holidays (plus Bank Holidays); quarterly staff awards; hybrid working; duvet and charity days; enhanced family leave; health and wellbeing support including Medicash, gym discounts, Perkbox, free onsite parking. Key Responsibilities Log, update and monitor helpdesk tickets accurately, prioritising incoming requests and manage time effectively to support a high-volume support environment. Troubleshoot and resolve basic hardware, software and system issues. Provide clear instructions and guidance to non-technical users to help resolve their issues. Set up and move IT equipment such as workstations, monitors, keyboards and docking stations. Carry out minor technical fixes including checking cabling, Wi-Fi connections and peripheral devices. Communicate clearly and professionally, both verbally and in writing, with users, colleagues and other departments. Identify recurring issues and collate related tickets to support pattern recognition and further escalation. Collaborate with technical teams to support testing activities and help isolate bugs or system problems. Knowledge and Skills Proven skills in supporting internal and external users with bespoke systems and portals, acting as first line support. Experience of logging, escalating and tracking IT issues using helpdesk ticketing systems. Understand how to investigate user problems methodically, using structured lines of inquiry to identify root causes. Knows the steps involved in creating and maintaining user accounts, including access permissions and data accuracy. Experience of performing basic IT setup tasks, such as connecting peripherals and troubleshooting simple hardware or connectivity issues. Knows the importance of maintaining clean and accurate data across systems, and how to identify and resolve duplicates. Understands the role of User Acceptance Testing (UAT) and the Helpdesk's contribution to isolating system-related problems. Knows when and how to escalate technical issues or concerns to the appropriate team or manager. Proficient in Microsoft Office applications, including Outlook, Word and Excel. Comfortable working with Windows operating systems. * Familiar with browsers such as Google Chrome or Mozilla Firefox KEYWORDS: IT, helpdesk, 1st line, support, tickets Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy

Are you an enthusiastic advocate for animals, driven by the desire to contribute to our overarching goal of ensuring every pet has access to affordable treatment? We're currently seeking a flexible In-house IT Support Engineer to support our continued growth. As an IT Support Engineer, you would be responsible for working with our MSP to assist our clinical and non-clinical staff with their technical needs, administering internal systems, ensuring documentation is up to date and accurate, and visiting our various locations to assist with troubleshooting and hardware installation. Your role would be to provide the technical support that’s needed to ensure our Nurses and Vets can work quickly and efficiently, helping as many pets as possible. We are a small flexible team, so there would be ample opportunities to get involved with new and exciting projects and up-skill into various technologies and platforms. About you: Our ideal candidate would be enthusiastic, eager to learn, able to assist our users in a calm and friendly manner, and have experience working on a service desk and administering Microsoft 365. Experience working in a medical or veterinary environment is beneficial but not required. Hold a clean driving licence as travel will be required. Responsibilities: • Providing IT support via phone, ticket system, or in person, • Logging tickets and following them through to completion, • Liaising between staff and 3rd party support, • On-site hardware maintenance and replacement, • Assisting with hardware installation at new sites, • Maintaining our digital asset register, • Maintaining IT documentation and keeping it up to date, • Assisting with projects and other learning opportunities, • Possible on-call requirements, • Administering various environments (Microsoft 365, vet-specific systems), • Supporting internal and bespoke applications/systems Requirements: • Full clean driving licence and access to a car, • Willing to travel to sites as required, • Strong written and verbal communication, • Strong troubleshooting skills Skills & Experience: • 1st/2nd line technical experience, • Experience in basic Microsoft 365 administration, • Experience using Microsoft Intune or other MDM platforms, • Experience administering phone systems beneficial, • Good working knowledge of Windows 11 support, • Good understanding of computer networking (experience with Meraki beneficial) Qualifications: • CCNA/CCENT or equivalent networking qualification, • CompTIA A+ or equivalent, • Microsoft certifications (beneficial but not required) Job particulars: contracted hours: 40/week Working days: Monday to Friday Hours of work: 08:30-17:30hrs Holiday allowance: 6 weeks (including bank holidays)

Hybrid - 2 days Office, 3 Home Are you ready to launch your career in tech support with a company making a real difference in the healthcare sector? We’re looking for a Front Desk Technical Analyst to join our clients Service & Support team – a perfect entry level role for someone with exceptional customer service skills, a curious mind, and a strong interest in technology. In this role, you’ll be the first point of contact for their customers when they need technical support—whether that’s via phone, email or the ticketing system. You'll log, triage, and resolve first-line issues by following the troubleshooting guidelines and escalate the more complex, technical stuff to the Analyst team. Clear and professional communication is key—you’ll be keeping end users and suppliers informed with timely updates to ensure issues are resolved promptly and efficiently. Part of your day will involve preparing and shipping hardware and consumables to users around the world, as well as working closely with logistic partners to make sure orders are fulfilled accurately and on time. You’ll also help maintain up-to-date records of hardware and consumables, support the team with admin tasks and documentation, and play an active role in improving internal processes—especially when you spot recurring issues or hear valuable feedback from users. You’ll build a strong working knowledge of their system in no time, enabling you to confidently provide excellent first line support, to the users who depend on it. What do you need? We’re looking for someone who communicates clearly and confidently—both in writing and when speaking to others. You enjoy solving problems and approach challenges with a logical, methodical mindset. Attention to detail comes naturally to you, and you're someone who takes pride in getting things right. You’re comfortable juggling multiple tasks and know how to prioritise your time effectively. You’re familiar with Microsoft Office and general IT systems, and while you may not know everything yet, you’re eager to learn and grow your technical skills. You work well with others, bring a positive, proactive attitude, and always put the needs of the customer first. It’s a bonus if you also have some experience in technical support, customer service, logistics, or admin—whether through work, volunteering, or study. A driving licence is also useful as the role is hybrid, 2 days in the office and the location isn’t easily accessible with public transport. Why Join? You’ll be joining an innovative company that’s making a real difference in healthcare around the world. From day one, you’ll be supported by a friendly, knowledgeable team who’ll help you gain hands-on experience and grow your confidence. There are clear opportunities to develop your skills, learn from experienced mentors, and take real steps forward in your career. If this sounds like the perfect fit for you, apply now with your CV via the link below and we will be in touch

Our Territory Sales Representatives are vital for our business to grow. You will need to build strong relationships with existing and potential new account holders to gain new accounts through a variety of methods in order to achieve and exceed targets. It is down to our Territory Sales Representatives to ensure that the account base across each of the depots continues to consistently grow and give new customers a full understanding of the Howdens model and how this benefits them. You will collaborate with the Business Developers and Kitchen Sales Designers to convert sales, ensuring a higher sale per account and more frequent trading is achieved from the account base. You will actively participate in sales meetings chaired by the Lead Sales Representative to Share best demonstrable practices with other Territory Sales Representatives in the Area Our Territory Sales Representatives have a lot of autonomy within the role. You will be seeking new business opportunities where you see fit whilst organising your own diary to develop the customer base in each depot within the territory. Skills and attributes you need to be a successful Territory Sales Representative: Influencing and sales skills Customer-focused Strong communicator Results driven Prioritise own workload Flexible and approachable Thrive in fast-paced environments Be a Howdens Ambassador Full UK driving license What you get from us as a Territory Sales Representative: Competitive salary Company Vehicle Monthly depot bonus OTE Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding. #LI-LO1 #CVL INDTSR #Reed

This role involves defining and executing lifecycle processes for IT hardware assets while ensuring compliance with regulatory requirements. Jobs via eFinancialCareers is seeking an IT Asset Manager to lead the strategic transformation of their Hardware Asset Management function across the EMEA busi

Experience with ITAD, IT asset disposal or IT recycling services. We're recruiting on behalf of a well-established IT hardware reseller based in North Yorkshire. Proven B2B sales experience within IT hardware — new, used or refurbished.

ECS Resource Group Ltd is seeking an Onsite Services Engineer in Lancashire to provide high-quality onsite and deskside IT support. This role requires SC Clearance, giving you the opportunity to start with BPSS Clearance. You will be responsible for diagnosing and resolving hardware, software, and c

AMAZON UK is seeking a technical support specialist to assist internal employees with PC hardware and software. This role involves troubleshooting, preparing hardware for new hires, and managing IT asset inventory.

Responsibilities include preparing quotes, liaising with suppliers, and assisting with order management. The ideal candidate will have experience in an IT reseller or vendor environment and a strong understanding of IT hardware. The role emphasizes client relationship management and offers opportuni

This role involves providing high-quality onsite and deskside support as part of a busy IT support team. ECS Resource Group Ltd is hiring an Onsite Services Engineer in Lytham St Annes. You will be responsible for managing support tickets, performing hardware break-fix, and diagnosing various issues

Ideal candidates should possess experience in IT hardware or managed print sales and have excellent communication and negotiation skills. A competitive salary, car allowance, commission, and benefits are included. SHARP is seeking a sales and account management professional based in the United Kingd

The candidate will help resolve customer issues, manage technical systems, and maintain IT functionalities. Competitive salary and benefits are included, creating a supportive environment for growth and development. Ideal candidates will have strong communication skills, be independent, and possess

Harrington Starr is seeking an IT Asset Management (ITAM) Practitioner to enhance hardware governance and operational resilience for a leading Investment Bank in London. This role offers a unique opportunity to significantly improve asset visibility and audit outcomes. The ideal candidate will posse

The ideal candidate will have experience in IT hardware procurement, proficiency in Excel, and familiarity with ERP systems. The role offers a full-time position with competitive salary. A leading technology procurement firm in Berkshire, United Kingdom, is seeking a Senior Buyer to manage direct pu

This position has arisen due to a staff vacancy and will require experience in software and hardware support, including laptops and printers. The successful candidate will also have the opportunity to learn and support specialized software like BIM and AutoCAD while occasionally traveling to other o

The position offers a dynamic environment with uncapped commission potential and the opportunity to build your own customer base. Prestige Talent Partners is seeking a Business Development Manager in York and North Yorkshire to drive new business and sell IT hardware including servers, storage, and

Ritz Recruitment is seeking a proactive IT Endpoint Technician to join their IT team in Euston, London. The successful candidate will provide first-line desktop support, manage IT helpdesk tickets, and perform hardware upgrades. This is a full-time role with a starting salary of £30,784 and benefit

Strong understanding of IT hardware (laptops, servers, networking, peripherals). Sales Account Manager – IT Hardware. Experience within an IT reseller, MSP, distributor or vendor environment.

Tata Technologies is recruiting for an IT Support Technician to be based at a manufacturing site in Halewood, UK. The role involves providing first line IT support for hardware and software, ensuring applications are running efficiently. Note that this position requires shift work covering 24 hours

The ideal candidate will have prior experience in an IT Asset Manager position, familiarity with ServiceNow or BMC Remedy, and a background in Financial Services. Hunter Bond is seeking an IT Asset Manager to lead the strategic transformation of their Hardware Asset Management function in London. Th

Peaple Talent is seeking an On Site Client Technician in the United Kingdom, specifically in Edinburgh. Benefits include medical coverage, performance bonuses, and competitive compensation. The basic salary is up to £40k per annum, and it's a permanent position.

Experience with ITAD, IT asset disposal or IT recycling services. Identifying market opportunities and feeding back intel on competitor activity and customer needs. We're recruiting on behalf of a well-established IT hardware reseller based in North Yorkshire.

Partnering closely with Digital Workplace, Facilities, People & Culture, Security, and trusted technology partners, we provide reliable, intuitive, and high-performing workplace services. Closing Date: Tuesday 12th May 2026 Diversity, Equity, and Inclusion At Sage, we are committed to building a div

A relevant Community Learning and Development qualification, experience of working in the community with a range of agencies and community groups and specific skills in one or more areas of Community Learning and Development are desirable but not essential. This role will suit an organised individua

Collaborating closely with Digital Workplace, Facilities, Security, and trusted technology partners, we deliver reliable, intuitive, and high-performing workplace services. Diversity, Equity, and Inclusion At Sage, we are committed to building a diverse and inclusive team and to sustaining a culture

Good communication skills and the ability to build positive relationships with children and colleagues. A commitment to safeguarding and to treating children with dignity, warmth and respect. Help children manage their emotions and behaviour, de-escalating difficult situations calmly and using posit

We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria. At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. As an e

We are looking for committed candidates with a desire to find a long-term career path, who want to develop and grow within the company by taking part in their training and upskill programmes. Committed to a long-term role with a desire to learn and progress. Full-time, Temp-to-Perm opportunities.

Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. You will be working in a busy and friendly team and will work predominantly with children in need, child protection, care proceedings and private law applications, working on a longer-term Benefit

Are you passionate about Criminal Justice, fairness, and reintegration? Do you believe in the power of rehabilitation and want to contribute to reducing sexual harm? If so, we have an incredible opportunity for you!. By becoming part of our amazing team, you will play a vital role in forming a 'Circ

Key Responsibilities - Provide one-to-one and small group support to SEN learners - Support students within classroom settings and practical activities - Encourage learner independence, confidence, and engagement - Work collaboratively with teaching staff and support teams - Assist with behavio

We are looking for enthusiastic support workers who will provide high-quality support to vulnerable children and young people both in activities and within their everyday lives. Willingness to participate in activities with the young person e. Reed Emergency Placement Support (EPS) Team are currentl

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you w

You will have skills in positive communication and engagement, dealing with behaviours that are challenging and will be able to demonstrate unconditional positive regard for the people we support. Implementing guidelines and risk management plans, and working positively within a consistent, mutuall