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Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal development and growth. They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The Role We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. As one of the senior members of the team, you'll be a technical escalation point. This role requires someone who can diagnose complex issues, design solutions, and coordinate resources across the team to resolve challenging technical problems. You'll work predominantly from our office or working on client sites with occasional work-from-home flexibility. This is a hands-on role that combines technical depth with client-facing responsibilities. What You'll Be Doing • Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure, • Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment, • Client Support: Building strong relationships with clients, understanding their business needs, and translating these into technical solutions, • Team Collaboration: Working closely with 1st, 2nd and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently, • Continuous Improvement: Contributing to internal processes, standards, and security posture improvements, • Out-of-Hours Support: Participating in our on-call rota (1 week in 8) to provide emergency support when needed (rare) (additional pay when called) Essential RequirementsTechnical Skills You must have demonstrable experience in the following areas: • Microsoft 365 & Azure: Administration, troubleshooting, and solution design, • Networking: Configuration, deployment, and troubleshooting of enterprise network infrastructure, • Firewalls: Configuration and management of both hardware and software firewalls, • Server Infrastructure: Windows Server management, troubleshooting, and optimisation, • Problem Solving: Proven ability to diagnose and resolve complex, multi-layered technical issues Certifications • At least one Microsoft Expert-level certification (examples: Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert, or equivalent) Professional Attributes • Strong communication skills with both technical and non-technical audiences, • Comfortable working independently and making technical decisions, • Pragmatic approach to problem-solving—knowing when to leverage external resources or vendor support, • Willing to travel to client sites across North West, North Wales and surrounding regions, • Full UK driving licence What We're Looking For The ideal candidate is someone who: • Enjoys the variety of working across different technologies and client environments, • Takes pride in solving challenging problems that others can't, • Values continuous learning and staying current with evolving technologies, • Understands that great IT support is as much about communication as it is technical skill, • Thrives in a collaborative team environment while being comfortable working autonomously Professional Development We're committed to developing our engineers' skills: • Full certification support: We provide all training materials and pay for exam fees, • Performance bonuses: Additional rewards for completing agreed certifications, • Career growth: As a growing company, we create opportunities for those who help us expand, • Supported learning paths: We'll work with you to develop expertise in areas that interest you, including: • Advanced Microsoft 365 and Azure certifications, • Network+ certification, • Cybersecurity specializations What We OfferCompensation & Benefits • Salary: £40,000 - £45,000 depending on experience, • Pension: 5% employer contribution, • Holiday: 22 days annual leave, plus bank holidays, plus your birthday off, increasing by 1 day per year after 5 years (maximum 31 days), • Mileage: 45p per mile when using your own vehicle (company vans available), • Certification bonuses: Rewards for completing agreed qualifications, • Training budget: All exam fees and learning materials covered Work Environment • Predominantly office/site-based with occasional WFH flexibility, • Collaborative team of 20 engineers across all support tiers, • Modern tooling and equipment provided, • On-call rota: 1 week in 8 (rare need) Career Progression You'll report to our 3rd Line Team Leader and work alongside other senior engineers. While we're currently a lean team, we're growing—and those who contribute to that growth will find opportunities to progress. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.

My global client based in Broughton have an urgent requirement for a 2nd Line IT Support Engineer to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to have a driving license and own a vehicle for this role. REQUIRED SKILLS: - • Active Directory - Password resets, adding new users, • Windows 10 imaging, troubleshooting, • PC, Laptop and Printer hardware break/fix, • Basic network and server support, • Excellent communication skills Please send across your most recent CV in application to this role.

Channel Sales Account Manager Key Details • Contract Type: Full-time (UK contract), • Location: Flexible as is a field sales / outside sales role within the Cheshire, Cumbria, Manchester, Lancashire, Merseyside regions, • Compensation: guideline £50,000 gross per annum to start + benefits (car)+ bonus, • Career Level: open - so put as mid-level About the Company Our client is an established international brand operating across the B2B technology and consumer electronics sector (especially in the channel/distributor/reseller/partner eco-system) . Their portfolio spans printers, networking, storage and data management, cloud computing, security, licensing, and related hardware, software, and services. Despite their international footprint, they retain a people-first culture that values collaboration over corporate politics. They are known for also balancing competitive pricing with high-quality, value-driven solutions and for fostering a modern, inclusive, and ethical working environment - this is achieved by not just focusing on the sector's largest possible tenders, but also focusing on respectable, profitable and growing smaller and mid-size clients. The Role As a Channel AM, you will manage and develop relationships across Northwest (Cheshire, Cumbria, Manchester, Lancashire, Merseyside regions), with exposure to broader European and EMEA deals at times too. This role focuses on strengthening partnerships within the IT channel ecosystem (the world of OEM,s, resellers, VARs, and distributors). You will focus on existing accounts, adding value through relationship management, commercial insight, and cross and up-selling, but bringing in new clients will be essential core business. Both development (“farming”) and opportunity identification (“hunting”) skills will be needed. What makes this role exciting is the balance: they are established but still have room to grow (they are beyond a mid-size company but far from a corporate yet). This role is a field ales / outside sales role with strategic mapping and approaching of the market and operational travel to clients (with new prospects and business development being key). What We’re Looking For • Previous experience in a B2B sales or commercial role, ideally within technology / IT, • Familiarity or interest in IT/Tech, HW, SW, and associated services or solutions, • Strong relationship-building and communication skills (for business development and prospects) & "hunting" / business development skills, • A value-led sales mindset focused on long-term partnerships rather than transactional selling, • Expertise/motivation to develop within the IT channel/reseller/VAR/distributor world Why Join? This is an exciting opportunity to join a growing mid-size company (established already but still much scope to grow) with a clear commitment to ethical, sustainable growth and people-centric values. Employees consistently highlight the supportive culture, international collaboration, and emphasis on quality and value rather than pure price competition (price of course counts but is not only metric). The role offers genuine flexibility through hybrid/remote working — an approach the company continues to embrace while many organisations are scaling back.

Due to our clients continued growth we are pleased to be recruiting for the following Permanent position for a: Support & Maintenance Engineer. Our client are one of the largest UK based Network Installation companies who have grown year on year whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Basic salary from £38,000 to £44,000 Plus, Plus Company Van, Plus Paid Overtime, Fuel Card, Expenses, Plus a Benefits Package. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data & EPOS and CCTV Systems Must be customer facing and able to speak with all levels of customer Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license This role involves working locally and UK Wide Must able to work away from home and work overtime when required Should this vacancy be of interest and you match the required job speck then please forward your up to date CV to Hexagon Recruitment via the job board link and we will contact you to discuss this job role further...

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