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Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French or Swedish (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Purpose of the Role: ? Lead large IT projects, including the design and deployment of new IT systems and services ? Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ? Own projects, soluti

Objectives of this Role ?Lead large IT projects, including the design and deployment of new IT systems and services ?Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ?Own pr

Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects s

🔥 Senior Account Executive – Print Management & Document Workflow Solutions 💷 Circa £80,000 base + car allowance + uncapped OTE (£130k+) + a whole host of company benefits 📍 UK-based | Hybrid / Remote with travel - HQ Central London 1 x PW Are you a proven sales professional who thrives on building relationships and closing complex print management and document automation software deals? We’re looking for a Senior Account Executive to join this expanding business development team and help organisations transform the way they manage print and document workflows. What you’ll be doing • Owning the full sales cycle, selling both direct to end-users and through channel/partner networks., • Developing and managing relationships with partners, resellers, and system integrators to drive revenue growth., • Leading consultative conversations with senior stakeholders across IT, Facilities, Procurement and C-level., • Managing mid-market to enterprise accounts, • Accurately forecasting, achieving, and exceeding sales targets. What we’re looking for • Proven track record of hitting and exceeding quotas in hardware & software sales – particularly from the print/document management industry., • Strong tenure of employment throughout career history., • Experience selling through partners, resellers or distributors as well as direct to customers., • Strong consultative sales skills, able to translate complex technology into clear, business-driven value., • Comfortable presenting, negotiating, and closing at senior levels., • Based in the UK, with flexibility to travel to clients and partners. What’s in it for you ✅ Circa £80,000 basic salary + car allowance ✅ Uncapped commission with realistic OTE of £130k+ ✅ Hybrid/remote working model ✅ Strong support from wider commercial and professional services teams ✅ Comprehensive benefits package ✅ Career growth in a high-performing, collaborative environment If you’re driven, commercially minded, and want to make an impact in a growing business that’s helping customers cut costs and boost sustainability, we want to hear from you. 👉 Apply now or connect with us for a confidential conversation.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe. Job Overview The role will manage regional project operations for the client's physical security team. This includes delivery of the full project management lifecycle as well as reporting and operations assistance as requested. The role will perform project cost estimations, budget control and critical path scheduling. The role will also facilitate and coordinate cross-functional team tasks and activities based on defined schedules and programs while identifying and providing potential resolutions to problems, project changes and resource constraints.The role will manage the full security systems project life cycle for a global events security team to execute project activities including adherence to delivery schedules, costs, and risk management. The role will perform project cost estimations, budget control and critical path scheduling. The role will also facilitate and coordinate cross-functional team tasks and activities based on defined schedules and programs while identifying and providing potential resolutions to problems, project changes and resource constraints. This role is hybrid, 3-days onsite per week in Kings Cross, London. This is a 1-year contract term for maternity leave coverage from September 15, 2025. • Act as the liaison and point of contact for both internal and cross-functional projects, • Evaluate project status and resource utilization; implement changes as needed; review status reports prepared by project personnel and modify schedules or plans as required, • Support management through project planning and coordination to meet commitments on time and within resource limitations; with client and management approval, assist with the determination of requirements, priorities and monitoring of progress, • Create project plans and build consensus among diverse sets of stakeholders, • Work within program discipline and develop expertise as the documentation subject matter expert (SME), to expedite revisions, corrections, and changes to previously published documentation, • Meet regularly with client management for status updates, • Work directly with client to develop strategies, programs, systems and tools that enhances the approach in keeping employees safe and secure, • Regularly communicate updates on emerging technologies, solutions and projects that may impact business operations, employees or vendors, • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams, • Manage performance metrics to evaluate progress and success, • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program for new builds, • Occassional travel to support events (outside of UK), • Collaborate closely with a global team, some flexibility in hours require Skills • High school diploma or GED, • Related Bachelor's degree, • Great to have: Project Management Certification, • Minimum of 2 years’ experience managing projects in a security or events setting, • Knowledge and exposure to physical security and global events production, • Vendor management experience, • Ability to effectively communicate and/or drive requirements regarding development and enhancement to those systems/hardware/manufacturers, • Proficient with Google suite of tools, • Strong verbal and written communication, attention to detail, and organization, • Highly motivated and able to work independently as well as in a team environment, • Comfortable working in a fast-paced and demanding setting, • Ability to quickly learn and master new technology

The Service Delivery Manager (SDM) at Teceze is responsible for managing and ensuring the successful delivery of IT Infrastructure, End-User Computing (EUC), and large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction, while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance. You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined SLAs, KPIs, and business outcomes. Key Responsibilities 1. Service Delivery Management • Oversee and coordinate the global delivery of IT infrastructure and EUC services across multiple client accounts., • Ensure service delivery meets contractual SLAs, KPIs, and quality standards., • Manage incident, problem, and change management processes in line with ITIL best practices., • Implement proactive monitoring, reporting, and escalation mechanisms for global operations., • Maintain high service availability, reliability, and client satisfaction scores (CSAT / NPS)., • Conduct regular service reviews with clients and internal leadership. 2. Project & Program Oversight • Manage and deliver high-value infrastructure and EUC transformation projects (e.g. migrations, rollouts, cloud transitions, hardware refresh, or EUC modernization)., • Work closely with Project Managers, Architects, and Delivery Leads to ensure milestones, budgets, and timelines are met., • Identify project risks and implement mitigation strategies., • Oversee resource allocation, scheduling, and dependency management across global teams., • Provide governance and executive-level visibility into ongoing project health and delivery outcomes. 3. Staffing & Resource Engagements • Lead and manage large staffing operations (permanent, contract, and project-based staffing) for global clients., • Collaborate with talent acquisition and HR for workforce planning, onboarding, and utilization., • Monitor deployment, productivity, and performance of on-site and offshore teams., • Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement • Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including:, • Incident / Problem / Change management, • Request fulfilment and escalation, • Service reporting, risk management, and client communication, • Staffing engagement and onboarding/offboarding, • Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks., • Drive automation, process simplification, and continuous improvement across service lines., • Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management • Serve as a primary point of contact for operational escalations, client satisfaction, and delivery alignment., • Build and nurture trusted relationships with client stakeholders and partners., • Participate in quarterly business reviews (QBRs) and service improvement planning., • Work closely with account management and pre-sales teams to ensure service continuity and contract renewals., • Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global Collaboration • Lead geographically dispersed delivery and support teams (onshore / offshore)., • Coach and mentor Team Leads and Engineers to achieve performance excellence., • Promote a culture of accountability, teamwork, and customer-centric service., • Align teams with organisational goals, KPIs, and compliance standards., • Drive collaboration between technical, delivery, and operational functions across time zones. 7. Financial & Operational Governance • Track and report on delivery costs, utilization, project margins, and profitability., • Work with finance to manage budgets, forecasts, and resource costs., • Identify and execute opportunities for cost optimization and efficiency improvements., • SLA and KPI compliance across all client accounts, • Documented and implemented SOPs for all delivery operations, • Consistent CSAT >90% and high client retention, • Timely, within-budget completion of all assigned infrastructure/EUC projects, • Measurable cost savings through process improvement and resource optimization, • Regular QBR reports and operational dashboards #teceze #itservices

The Role: Field Sales Specialist (End User) Location: We have roles across UK (Must be willing to travel geographically within a specific patch - Van provided!) Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What you’ll Do Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities • Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency., • Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers., • Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events., • Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution., • Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions., • Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results., • Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Who You Are • Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience, • Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors., • Strong understanding of product applications and the ability to provide tailored solutions to customers., • Exceptional communication and presentation skills, with the ability to engage and train diverse audiences., • A proactive and results-oriented mindset, with excellent problem-solving abilities., • Experience in organising and supporting events, including showcases, training sessions, and dealer activities., • Full UK driver’s license. You will be required to travel on a regular basis across the UK. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

IT Management (in conjunction with IT support partners). This role is responsible for the management, support, evaluation and improvement of our ERP systems, data and processes (Epicor), and overseeing our IT hardware infrastructure, in conjunction with our IT support partners and internal staff. Ov

Exciting opportunity for a Software Buyer & Logistics Specialist to work in a fast-paced Global Procurement Team based in the City for a growing Financial Services organisation... This is a varied role and will include getting involved in software contract renewals and logistics/operations for hardware for this growing global organisation. You should have previous experience of IT Software Buying, global logistics and operation, supplier and stakeholder management experience, excellent analytical and attention to detail alongside strong communication skills. Please get in touch to find out more. Hybrid ~ 3-4 days office based. Please use the site buttons to Apply. If you would like to know more about this opportunity, please call Jane Wallbank on +44 (0)1403 248448 Beaumont Select is a leading Supply Chain & Purchasing Recruitment Agency for permanent and interim staffing solutions. We support a primarily blue-chip client base, in the provision of experienced Supply Chain & Purchasing Professionals; successfully resolving their Purchasing Recruitment demands. We have a proven track record in purchasing recruitment and are a leading purchasing recruitment agency. Complying with the BERR Beaumont Select are an Employment Agency and an Employment Business JO-05438

It combines expertise in servers, data centres, hyper-cloud, and storage, with the ability to understand and advise on the financing aspects of large-scale hardware/software deals. Qualified commercial contracts lawyer with strong infrastructure and cloud background, based in the UK. At its core, th

Consultant Solicitors Wanted – Join DJF Solicitors Earn up to 90% of your billings | Work on your terms | Backed by a national law firm At DJF Solicitors, we are expanding our network of consultant solicitors across all major practice areas — and we want to hear from you. Whether you’re an experienced individual consultant or a whole team looking for a new platform, our consultancy model gives you the freedom of independence with the full support of a national firm. Areas We’re Hiring In • Residential & Commercial Conveyancing, • Immigration, • Litigation & Dispute Resolution, • Corporate & Commercial Law, • Family Law, • Wills, Probate & Estate Planning, • Public Law, • …and many more. If you have the clients, we have the infrastructure to help you succeed. Why Join DJF? • High Earnings – Retain 70–90% of your billings, • Freedom & Flexibility – Choose your clients, fees, workload, and hours, • Comprehensive Support – Admin, compliance, accounts, IT, file management — we take care of it all, • Premium PII Cover – Triple-A rated professional indemnity insurance, • Referral Opportunities – Tap into 2,000+ clients and cross-refer across our nationwide network, • For Individuals or Teams – Join as a solo consultant or bring your whole department under the DJF model Fast Onboarding We know your time is valuable. That’s why our onboarding is streamlined and quick: • Tailored proposal within 48 hours, • We provide IT hardware and full system setup in record time, • Training and support to get you working immediately Who We’re Looking For • Qualified Solicitors, FCILEx, or Licensed Conveyancers, • 2+ years PQE, • Entrepreneurial lawyers looking to maximise earnings while retaining independence Ready to take control of your career? Apply today or speak with us in confidence to explore how DJF can support your practice to For more information, please visit djfsolicitors.co.uk/consultant-solicitors Disclaimer: Percentage fee share (70–90%) is dependent on the area of law practised.

The Technical Presales Engineer at Teceze plays a pivotal role in designing, positioning, and articulating modern digital workplace solutions for clients across industries. This role combines technical expertise, consultative solutioning, and client engagement to help customers modernise their end-user environments through EUC modernization, Device-as-a-Service (DaaS), automation, and AI-driven employee experience platforms. You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture • Lead technical presales efforts for EUC, DaaS, and Digital Workplace solutions., • Design device lifecycle management frameworks — from procurement to retirement (IMACD, asset management, patching, disposal)., • Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF)., • Create ServiceNow-based workflows for incident, request, change, and asset management processes., • Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return., • Support TechBar and FSO (Field Support Operations) solution rollouts — defining capacity, technology stack, staffing, and user experience models., • Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals., • Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support • Partner with account managers and solution architects to develop technical proposals, RFP/RFI responses, and customer presentations., • Conduct detailed requirements gathering sessions and translate business needs into technical solutions., • Demonstrate Teceze’s solution capabilities via POCs, demos, and workshops., • Build solution cost models, BoMs, and support effort estimates with delivery input., • Ensure proposed solutions align with client SLAs, scalability, security, and compliance requirements., • Participate in client pitches and provide technical leadership during bid defence sessions. 3. Technology Expertise & Demonstration • Stay current with EUC and workplace innovations — including automation platforms, AI agents, and DEX solutions., • Develop and maintain demo environments, showcase labs, and accelerators for device lifecycle and digital workplace automation., • Present technical roadmaps, migration paths, and modernization journeys to clients., • Benchmark Teceze’s offerings against competitors and articulate differentiators clearly. 4. Collaboration & Handover to Delivery • Work closely with delivery and engineering teams to ensure smooth project transitions., • Create technical design documentation (HLD, LLD) and assist during early implementation stages., • Validate that proposed solutions are deliverable within timelines and cost parameters., • Provide technical mentorship to delivery and field teams where required. 5. Automation, AI & Innovation • Lead design of AI and automation-enabled workplace support ecosystems, integrating chatbots, self-healing tools, and predictive analytics., • Recommend technologies to enhance operational efficiency and user experience (ServiceNow, Microsoft Copilot, Power Automate, UiPath, etc.)., • Define KPIs for AI-driven IT support (deflection rate, FCR, MTTR reduction, DEX improvement)., • High-quality technical solution documentation for proposals, • Accurate scoping and cost estimation for all presales engagements, • Positive customer feedback and technical win rate in bids, • Successful proof-of-concepts and pilot deployments, • Innovation input into Teceze’s EUC / DEX service portfolio Education • Bachelor’s degree in Computer Science, Information Technology, or related field, • ITIL Foundation (mandatory), • Microsoft Certified: Modern Desktop Administrator / Endpoint Manager / Intune, • ServiceNow Certified System Administrator or Implementation Specialist, • Certifications in DEX platforms (Nexthink, Aternity, etc.) preferred, • 6–10 years of experience in technical presales, solution architecture, or consulting within IT Infrastructure or EUC domains, • Proven experience designing and delivering device lifecycle management and DaaS solutions at scale, • Hands-on exposure to ServiceNow ITSM/ITOM, asset workflows, and integration, • Experience with smart locker / vending machine integrations for IT hardware logistics, • Knowledge of FSO / TechBar models, resource planning, and IT support automation, • Familiarity with DEX analytics, AI virtual agents, and automation in workplace support, • Ability to translate complex technical solutions into business value propositions, • Strong presentation and communication skills, especially for C-level and enterprise clients #teceze

About Abbott Lyon: Abbott Lyon is one of the fastest growing D2C brands in the UK, named on the 2023 list of 100 fastest-growing companies in the UK. Founded in 2015, Abbott Lyon’s customers love our range of affordable luxury products. Our mission is to create meaningful, trend-led pieces for every moment. Our brand has particular appeal to customers who want to buy uniquely personalised, high-quality, understated luxury jewellery and accessories for themselves or as gifts. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Our core customer base sits in the UK however internationally we see a huge opportunity for our business. We have a solid three year growth strategy laid out and are seeking the very best in talent to support our ambitious growth objectives. Our culture is built on creativity, innovation, and customer centricity. We work as one team and our people are the backbone of our growth and success. We expect our team to have a high growth mindset, be relentlessly driven, ambitious and be solutions based. What unites us as a team is our obsession around understanding and being there for our customers. Our environment is highly innovative and our expectation is that we will always remain agile as a business in order to stay ahead of the competition. Role Overview: • Contribution to category expansion in alignment with brand vision across various products including handbags, accessories, travel, kids, men’s, pets, key gifting moments and more, • Assistance in developing products from concept to completion that represent key trends and commercial opportunities, • Great understanding of materials, engineering and quality, • Assistance in producing detailed specs to a high technical standard with a high first sample hit rate, • Liaising with suppliers and factories during the sampling process, • Assistance with thorough broad market and customer awareness research, material sourcing and trim/hardware selection, • Input ideas to influence product development and discussions that address key trends and opportunities, • An understanding of sales history, margin targets and range plans to ensure designs are aligned to deliver on commercial opportunities, • Building relationships/collaborating with buying counterparts and wider product team, • General admin support Key Requirements: • Previous experience as an Assistant Designer or equivalent is essential, • Must be able to provide a portfolio of design work, • Strong proficiency in Adobe creative suite (mainly illustrator and photoshop, 3D programmes such as Rhino would be a bonus), • Understanding of hardware and/or jewellery design process desirable, • Great technical and creative design skills, • Excellent attention to detail and keen eye for colour, detail and innovation, • A self starter, curious and continuous learning mindset, • Adaptable and resilient, • Passion for Abbott Lyon brand and customer, • Ability to work both independently and collaboratively What We Offer: • Competitive salary and benefits package., • A dynamic, inclusive, and collaborative work environment., • Opportunities for growth and development within a fast-growing company, • Employee discounts on Abbott Lyon products., • A chance to make a significant impact on the future of the company and its people. Why You’ll Enjoy Working at Abbott Lyon A key factor behind our amazing success story is our unique culture. It possesses all the hallmarks of a typical entrepreneurial business; people at Abbott Lyon are encouraged to think big, be brave and commercially aggressive, take calculated risks, drive hard, relentlessly focus on every detail to improve every aspect of the business, and move at lightning speed. Still, this is a genuinely positive place to work, full of collaborative high-achievers, all determined to deliver Abbott Lyon’s ambitious plans. Location Our head office is in Manchester, with a London based Design Studio but we operate a flexible hybrid model. You should expect to be in the London Office up to three (3) days per week. Note Abbott Lyon is dedicated to building and supporting a brilliant, diverse and hugely inclusive team as an equal opportunities employer. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence to apply to our vacancies, as we recognise the importance of diversity; we’re excited to see what contributions you will bring to our Abbott Lyon team! Should you require any support throughout the recruitment process, please do not hesitate to let us know what adjustments you may need.

Enterprise Account Executive Location: Remote (UK-based, hybrid optional) Salary: £70,000 – £80,000 base + £70,000 OTE (uncapped) Department: Commercial Company Overview Our client is a leading provider of enterprise POS and integrated technology solutions for the hospitality industry, with a global presence spanning the UK, Europe, and APAC. Their in-house developed ecosystem powers everything from single independent venues to complex, multi-site enterprise groups and internationally recognised brands. Their technology underpins digital transformation across restaurants, food halls, pubs, quick service, hotels, theatres, leisure venues, and stadia. Role Overview This role blends strategic enterprise sales leadership with hands-on solution consulting. You’ll engage at board level, run complex discovery and scoping sessions, craft commercial proposals, and manage the full sales cycle through to close - before transitioning accounts to the delivery and implementation teams. You’ll focus on mid to enterprise-level hospitality operators (typically £50k+ ARR), leading digital transformation initiatives across multi-site, multi-brand estates. Enterprise Account Executive – EPOS - Key Responsibilities • Lead consultative, value-based sales engagements with enterprise hospitality clients., • Represent the company’s commercial perspective in industry discussions, customer reviews, and partnership forums., • Run discovery workshops across client functions (IT, Operations, Finance, Procurement) to map current systems and define future-state workflows., • Build tailored pricing models spanning CAPEX, SaaS, and Hardware-as-a-Service (HaaS) frameworks., • Collaborate cross-functionally with Pre-Sales, Product, Legal, and Delivery teams to ensure technical and commercial alignment., • Own enterprise RFPs and tenders, producing compelling and commercially sound proposals., • Lead solution design conversations integrating:, • CRM, loyalty, and digital ordering platforms, • Reservations and ticketing systems, • Workforce management tools, • Payment solutions (mobile, fixed, semi-attended), • Finance and ERP systems (revenue reconciliation, cost control, nominal mapping), • Support clients in achieving fiscal compliance for international operations (e.g. Austrian/EU fiscal mandates)., • Architect full-stack solutions across the platform ecosystem, ensuring scalability, interoperability, and ROI., • Act as a strategic commercial partner guiding clients through digital transformation programmes., • Manage the full enterprise sales process from opportunity discovery to contract signature. Enterprise Account Executive – EPOS - Requirements • Proven track record in consultative enterprise sales within hospitality, payments, or technology solutions., • Experience closing enterprise deals of £50k+ ARR (or equivalent total contract value)., • Strong understanding of complex integrations across finance, payments, stock, workforce, and CRM systems., • Expertise in value-based selling, ROI modelling, and commercial negotiation., • Comfort with Cap-Ex and SaaS models, subscription and leasing structures, and multi-site rollout strategies., • Technically literate - confident discussing platform architecture, APIs, and integration requirements., • Excellent communication skills with the ability to engage and influence at C-suite and senior stakeholder level., • Proficient in Salesforce (or similar CRM) for opportunity management and forecasting., • Highly organised, self-driven, and capable of managing multiple complex deals simultaneously., • Skilled in creating sales decks, business cases, and RFP documentation using PowerPoint, Keynote, or Google Slides.

We are looking for someone with a deep passion for technology, who can lead the strategic direction of IT and Systems while ensuring operational excellence. The role requires the delivery of secure, efficient, reliable, and user-focused IT services that support all aspects of organisational life — from infrastructure and cybersecurity to business intelligence and digital transformation. The successful candidate will have a proven track record in the management and development of IT and Systems at a senior level. As well as the relevant experience, we are seeking someone who can provide strong leadership and management, working collaboratively with internal and external stakeholders. The postholder will need to be flexible in their approach and willing to maintain an up-to-date understanding of developments within IT and Systems. Ideally, the postholder will be degree-educated and able to demonstrate ongoing professional development. This is a full-time role. The closing date for applications is Tuesday 21st October 2025, with interviews being held the week commencing 27th October 2025. MAIN PURPOSE OF THE JOB As a senior leader, the postholder will be responsible for the direction and oversight of all aspects of IT services across the organisation, providing an integrated service to support the needs of staff and students. The role includes leading and managing the technical services team, ensuring the security, integrity, and availability of all IT systems, hardware, and software. The postholder will leverage technology to provide flexible and responsive services, facilitate efficient business processes, and deliver value for money while maintaining high levels of customer service. MAIN DUTIES AND RESPONSIBILITIES • Lead operational management of IT services in line with strategic objectives, keeping pace with technological advancements., • Collaborate with departments to deploy and maintain applications and infrastructure that support organisational goals., • Ensure IT infrastructure integrity, security, and compliance with standards such as Cyber Essentials(+)., • Drive digital transformation, including business intelligence tools, to improve processes and efficiency., • Manage delivery of high-quality, customer-focused technical support across all users., • Provide leadership, objectives, and measurable targets for IT Services staff to ensure effective support., • Oversee IT budgets, including forecasting, reporting, and procurement of infrastructure, equipment, and licensing., • Ensure reliability of infrastructure and systems, including firewalls, backups, storage, and security solutions., • Supervise maintenance of networks, servers, hardware, telephony, and printing/copying systems., • Implement policies and procedures for technical service management, data privacy, cybersecurity, and regulatory compliance., • Lead IT audits, risk management, and governance to safeguard organisational data., • Develop, implement, and test incident management, business continuity, and disaster recovery plans., • Support cybersecurity training and promote awareness of emerging technologies among staff and students. GENERAL RESPONSIBILITIES • Participate in organisation-wide activities, including duty rotas, enrolment, marketing, and staff/student events., • Engage in training and professional development to maintain and update skills., • Comply with health and safety legislation and organisational policies relevant to the role., • Promote equality, diversity, and inclusion in employment and service delivery., • Comply with safeguarding requirements to protect the welfare of children, young people, and vulnerable adults., • Undertake additional duties or projects as required by senior leadership, following consultation.

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. Nscale is seeking a Senior Project Manager to lead complex global projects across datacenter infrastructure buildouts and operations. You will be responsible for planning, execution, and delivery of large-scale infrastructure initiatives, coordinating across multiple teams, and ensuring projects are completed on time, within scope, and aligned to business priorities. This role is critical to ensuring that Nscale’s global expansion and AI datacenter delivery remain on track with strategic objectives. The ideal candidate will have hands-on experience with data center deployments, excellent organizational skills, and the ability to coordinate cross-functional teams to ensure on-time delivery of high-quality infrastructure projects. What You’ll be Doing • Execute and manage individual GPU data center deployment projects from initiation to completion, • Create detailed project plans, schedules, and resource allocations for assigned projects, • Coordinate the activities of engineering teams, contractors, and vendors during deployments, • Track project progress, identify potential issues, and implement corrective actions as needed, • Manage the physical installation of racks, power distribution units, servers, network equipment, and GPU clusters, • Coordinate structured cabling installations and verify proper implementation, • Ensure all equipment is installed according to Nscale standards and vendor specifications, • Manage project documentation, including installation guides, as-built records, and handover documentation, • Coordinate site access, delivery logistics, and on-site resources, • Conduct regular project status meetings and provide updates to the Program Manager, • Monitor project budgets and track expenses against forecasts, • Implement standardized deployment processes and contribute to process improvements, • Verify that installations meet power, cooling, and weight requirements of the data center facilities, • Conduct quality assurance checks throughout the deployment process, • Facilitate the handover of completed deployments to operations teams Key Objectives • Successfully deliver assigned GPU infrastructure deployment projects on time and within budget, • Implement standardized deployment processes to ensure consistency and quality, • Reduce deployment cycle times and improve efficiency, • Ensure all installed infrastructure meets technical specifications and performance requirements, • Maintain accurate and complete project documentation, • Build strong working relationships with vendors, contractors, and internal teams, • Identify and implement process improvements based on project experiences, • Support the overall program goals established by the Program Manage Key Performance Indicators (KPIs) • Project delivery metrics:, • On-time completion rate of assigned projects, • Adherence to project budgets, • Speed of deployment (racks/GPUs deployed per week), • Quality metrics:, • First-time-right installation rate, • Number of post-installation issues identified, • Adherence to installation standards and procedures, • Process metrics:, • Documentation quality and completeness, • Time from equipment delivery to operational status, • Efficiency of resource utilization, • Stakeholder satisfaction:, • Internal team feedback, • Vendor/contractor relationship management, • Effective communication and reporting About You (Skills / Qualifications Experience) • 3+ years of experience in data center operations, IT infrastructure deployment, or related fields, • 2+ years of project management experience, • Demonstrated experience with data center hardware installations and structured cabling, • Knowledge of power distribution, cooling systems, and rack configurations in data centers, • Understanding of server, network, and GPU hardware components and configurations, • Experience coordinating the activities of technical teams and contractors, • Familiarity with data center infrastructure management tools, • Strong documentation and technical writing skills, • Excellent organizational and time management abilities, • Strong problem-solving skills and ability to adapt to changing requirements, • Detail-oriented with a focus on quality and precision, • Proficiency with project management and collaboration tools Nice to Have: • Experience specifically with GPU clusters or high-density computing environments, • Knowledge of Infiniband and high-performance network fabrics, • Familiarity with Netbox or similar CMDB tools, • Experience creating and reviewing Bills of Materials (BOMs), • Understanding of network configurations for AI workloads

ABI Interiors is a premium design brand specialising in architectural kitchen and bathroom fixtures. Originating in Australia, we have rapidly grown into an international brand known for its minimalist aesthetic, innovative product engineering, and exceptional customer experience. We are seeking an experienced, full-time Trade Sales Executive to join our London team as we enter an exciting era of growth. What you will be doing: • Foster a commitment to ABI Interiors mission, vision, and values while promoting an inclusive environment., • Build and manage the trade sales pipeline by prospecting, qualifying leads, and converting opportunities., • Monitor tender and project progress., • Daily processing of proformas/orders and managing trade enquiries via phone and email., • Research and develop new business with Architects, Designers, and Builders while maintaining and actively growing sales via cold calling, warm calling, and following up with existing clients., • Help in tracking key account metrics., • Develop a trusted advisor relationship with key accounts and customer stakeholders., • Proactive and professional collaboration with all customers, teams, and departments., • Available to assist other team members and stakeholders with trade sale enquiries., • Available to accommodate ABI’s operational hours during events or sales periods., • Any adhoc tasks and projects as appointed by management., • Manage special projects and administrative tasks. About you: • Strong understanding of the design industry in the UK., • Previous sales experience in the retail or consumer goods industry., • Highly developed organisational and communication skills., • Experience working with various IT applications, CRM, and POS software., • Interior Design qualifications or relevant industry experience preferred but not essential., • Passionate about providing an exceptional customer experience. What we can offer you: • Work-life balance: our hours are 9:30 am – 5:30 pm, Monday – Friday., • A positive team culture that fosters inclusivity and belonging., • On-site daily breakfast plus health and fitness contributions., • A generous ABI Interiors product discount. About ABI Interiors: ABI Interiors is an Australian family business that was established in 2016 after recognising a gap in the market for high-quality, coloured architectural hardware. Today, we pride ourselves on supplying a comprehensive range of interior fixtures and fittings that are of an exemplary standard. Our in-house Research and Development team uses cutting-edge technology to actualise simplicity, longevity, and durability as the foundation for our designs. But our promise of quality extends beyond our product offering. We adopt a holistic approach, meaning we strive to uphold excellence across every touchpoint of the ABI Interiors experience. Guided by quality, trust, innovation, passion, and responsibility, our team all share the same belief and commitment that we can enrich lives by enriching spaces.

About ORB • Founded in 2017, ORB Innovations exists to empower people to be their best selves through technology, unlocking meaningful, data-driven insights to improve performance, wellness, and health., • ORB was acquired by Glidewell, a leading US-based dental laboratory in 2023. This strategic partnership is accelerating our R&D, commercialisation and global distribution efforts., • In 2024, we launched our first product, the ORB Sport Smart Mouthguard, in the US market. Designed for athletes in contact and combat sports, it delivers insights into heart rate, movement, and head impact exposure. Learn more at ___., • Building on this momentum, we’re expanding our product portfolio within sports performance and entering the sleep technology space, developing solutions for those affected by sleep disorders. The Role • Hybrid working – ORB office is located next to Old Street Station, London., • As Project Manager at ORB Innovations, you’ll lead cross-functional hardware and software projects from planning through delivery, managing scope, timelines, risk, and resources across teams in London and California. Your work will be essential to ensuring our health and performance technologies launch on time, to spec and at scale. Key Responsibilities • Develops and maintains project plans, timelines and budgets aligned with business objectives., • Coordinates cross-functional teams across London and California, optimising resource allocation and task management., • Identifies risks, manages scope and schedule changes and ensures transparent stakeholder communication throughout the project lifecycle., • Leads project reporting and performance tracking, including milestones, metrics, and issue resolution., • Mentors junior staff, promotes best practices and continuously improves project management processes across the organization. We’re looking for someone who has • Bachelor’s degree or advanced degree in Engineering or similar., • Minimum five (5) years of relevant working experience, emphasis on consumer hardware product development, particularly in wearables and/or medical technology., • PRINCE2 or similar project management certification., • Passion for performance and wellness technology. Perks 🏡 Hybrid working 🩺 BUPA Health Insurance 🦷 BUPA Dental Insurance 🏥 Illness/Injury Income Protection ❤️ Life Insurance ✈️ Travel Insurance 🏖️ 26 days’ holiday a year, plus bank holidays or opt out of bank holidays and take 34 days’ holiday whenever you like ☕️ Free office snacks including breakfast items, fresh fruit, tea and coffee and more 📚 Learning & training opportunities and resources ⌚️Test all the latest competitor wellness and fitness products The Interview Process For this role, our process involves three stages: • Resume Review & Screening Call, • Virtual Interview, • In-person Interview – You’ll be asked to prepare a task ahead of time. Our average process takes approximately 2-3 weeks, but we always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during your application, please contact us at . Equal Opportunity Statement We are actively creating an equitable environment for everyone to thrive. One of our priorities is to promote diversity and inclusion, ensuring that we provide ample support for all our employees to grow within the company. Embracing diversity in all its forms and fostering an inclusive environment are essential to our ethos. As an equal opportunity employer, we consider all applicants for employment without any bias based on ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status, or disability status.

Working for one of the most highly recognisable IT hardware networking brands in the world, we are looking to hire a Channel Account Manager/ Reseller Account Manager to recruit and manage Resellers/ DMRs across the IT channel.

Provide first-line technical support for hardware, software, SaaS applications, and network-related issues. Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line. Key Responsibilities of the 1st Line IT Support Technician:.

IT Systems Administrator - Contract - 3-6 month.Benefits + Monday to Friday Days.Position for an IT Systems Administrator who wants to be the go to on site IT person for a newly upgraded manufacturing site.If you enjoy problem solving, overseeing Cloud and Hardware infrastructure and thrive on being

Familiarity with the intricacies of the IT distribution channel. As a distinguished independent multi-vendor distributor of IT hardware serving IT Resellers across East, West, and Southern Africa, we are in search of a seasoned professional to strategically manage existing customer accounts and dri

We’re working on an excellent senior opportunity for a seasoned deals/commercial Counsel to join a leading technology and services organisation. This is a role designed for an individual with a rare blend of deep infrastructure expertise and strong commercial contracting skills, ideally complemented by financial services knowledge, but not essential. This is a UK based remote opportunity where you will join a top tier legal team who fully embrace the remote way of working but who also like to come together for meet ups in the UK whether that be team away days, charity walks or working together days, every so often. The Role This position will suit someone who thrives on variety, visibility, and responsibility. At its core, the role involves negotiating and structuring high-value outsourcing, managed services, and cloud infrastructure agreements (often exceeding £150m) with leading global consultancies and technology providers. It combines expertise in servers, data centres, hyper-cloud, and storage, with the ability to understand and advise on the financing aspects of large-scale hardware/software deals. You’ll also play a key role in new service development, providing commercial and contractual support from concept through execution. Leadership is central to this role: you’ll manage and develop contract managers, ensure collaboration across regions, and act as a trusted partner to senior stakeholders—maintaining visibility and inclusivity across the team. The focus will be primarily EMEA (with some APAC exposure), and the role requires both strong technical contract knowledge and the ability to navigate complex financial structures underpinning major technology transactions. Key Responsibilities • Lead on large-scale outsourcing, managed services, and infrastructure deals (£150m+), • Advise on hardware/software sales and financing structures, • Partner with business leaders on new service development and delivery models, • Provide pragmatic, commercially focused legal guidance to senior stakeholders, • Manage and develop contract managers, fostering visibility and collaboration, • Support cross-border transactions, primarily across EMEA with some APAC involvement What We’re Looking For • Qualified commercial contracts lawyer with strong infrastructure and cloud background, based in the UK, • Proven experience in large-scale outsourcing and managed services transactions, • Strong understanding of financing mechanisms for technology deals (bonus), • Skilled negotiator with experience in high-value, complex contracts, • Collaborative leader with experience managing and developing teams, • Excellent communication skills, with the ability to balance legal risk and commercial goals This is a unique opportunity for someone who combines legal, technical, and financial expertise, and who enjoys operating at the intersection of law, business, and innovation. It’s an ideal fit for a lawyer ready to take ownership of complex, transformative deals while shaping the way a high-growth organisation manages its commercial contracting function.

Key Account Manager – IT Solutions My client is looking for an experienced Key Account Manager to join a growing IT solutions provider. This is a hybrid role with strong earning potential and the chance to work across a broad portfolio of services including cybersecurity, cloud, and infrastructure. What you’ll be doing: • Managing and growing a portfolio of mid-market accounts, • Driving new business and expanding spend within existing clients, • Identifying opportunities across cybersecurity, datacentre, and cloud solutions, • Building strong relationships with customers, vendors, and distributors, • Maintaining a healthy pipeline and consistently exceeding targets What we’re looking for: • Minimum 2 years’ experience in an IT reseller environment, • Strong new business development and account management skills, • Knowledge of IT security, datacentre, hardware/software, and cloud solutions, • Confident communicator with strong negotiation skills, • Motivated, target-driven, and able to work independently What’s on offer: • Uncapped commission (up to 20% of GP above threshold), • Full WFH setup + professional sales training, • 28 days holiday + extra over Christmas, • 3 days in office - 2 days from home

🚀 We’re hiring a Sales Executive in Bromley! Join a growing IT company offering everything from Helpdesk and Managed Services to Cloud Hosting, App & Web Development, Cybersecurity, and Consultancy. We’re looking for a driven, results-focused salesperson who loves building relationships, closing deals, and smashing targets. 💼 Competitive salary + uncapped commission. If you’re ambitious and ready to succeed, we’d love to hear from you. Sales Executive – IT & Cloud Solutions 📍 Bromley Office | Full-time | 6-month probation with monthly reviews Are you a confident, driven salesperson who thrives on hitting (and exceeding) targets? We’re looking for a Sales Executive to join our team in Bromley, selling a full portfolio of IT support, cloud, and technology solutions to businesses and education clients. What You’ll Do • Build and manage your own sales pipeline from prospecting to closing., • Win new clients and grow existing accounts across all service areas., • Present tailored solutions covering IT Helpdesk, Managed Services, Cloud Servers, App & Web Development, Cybersecurity, Consultancy, Hardware Supply, and more., • Deliver consistent results against monthly and annual sales targets., • Proven track record in B2B sales, ideally within IT, software, or technology services., • A go-getter who’s proactive, competitive, and hungry to succeed., • Excellent communication, presentation, and negotiation skills., • Self-motivated, well-organised, and comfortable managing your own pipeline., • Competitive base salary + uncapped commission (earn what you deliver)., • A supportive team and structured monthly reviews during probation., • Clear progression opportunities as the business continues to grow., • The chance to represent a diverse, high-quality IT services portfolio. If you’re ambitious, target-driven, and want a role where your results are genuinely rewarded — we’d love to hear from you. 👉 Apply now and show us why you’re the next sales star we’re looking for!

Driven by Intelligence. Powered for the Future. Autel is a global tech innovator in automotive diagnostics and smart mobility. With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. As Autel Energy continues its rapid growth across Europe’s EV charging market, we are looking for a technically savvy and customer-focused Technical Operations Manager to join our team in London, UK. 🚚 Logistics Support • Evaluate existing vendor performance, source new suppliers, and ensure services meet company standards in terms of cost, reliability, and delivery SLA., • Coordinate with internal teams (IT, Finance, Logistics) on matters related to POs, invoicing, SAP issues, and stock reconciliation. ✅ Qualifications & Skills Essential • Minimum 2 years of experience in operations coordination, supply chain, or project logistics., • Strong English communication skills (verbal & written); Mandarin is required for coordination with HQ., • Strong multitasking and prioritisation skills across multiple workstreams., • Proficient in Excel and collaborative documentation tools (e.g., Google Sheets)., • Hands-on experience with workflow management platforms such as Airtable; ability to design and maintain operational workflows on the platform., • Industry background in EV charging or electrical hardware delivery projects., • Experience working with ERP systems (e.g., SAP), inventory management, and purchasing workflows., • Familiarity with safety stock strategies., • Experience supervising or mentoring junior team members in daily logistics/ops tasks 🌱 Why Join Us • Be a key enabler of the energy transition and the deployment of smart infrastructure across the UK., • Work within an international, cross-functional environment that values agility, ownership, and collaboration., • Take real ownership of operational processes and contribute to how we scale EV charger delivery excellence., • Flexible working arrangements and professional development opportunities available. 📍 Location: London, UK 📆 Start Date: As soon as possible 🕘 Working Hours: Full-time Apply now and join Autel Energy to create a greener, smarter future together! 📩 Contact: Apply directly on LinkedIn or send your resume to 📌 Please mention the position you are applying for in the email subject.

About ORB • Founded in 2017, ORB Innovations exists to empower people to be their best selves through technology, unlocking meaningful, data-driven insights to improve performance, wellness, and health., • ORB was acquired by Glidewell, a leading US-based dental laboratory in 2023. This strategic partnership is accelerating our R&D, commercialisation and global distribution efforts., • In 2024, we launched our first product, the ORB Sport Smart Mouthguard, in the US market. Designed for athletes in contact and combat sports, it delivers insights into heart rate, movement, and head impact exposure. Learn more at ___., • Building on this momentum, we’re expanding our product portfolio within sports performance and entering the sleep technology space, developing solutions for those affected by sleep disorders. The Role • Hybrid working – ORB office is located next to Old Street Station, London., • As Project Manager at ORB Innovations, you’ll lead cross-functional hardware and software projects from planning through delivery, managing scope, timelines, risk, and resources across teams in London and California. Your work will be essential to ensuring our health and performance technologies launch on time, to spec and at scale. Key Responsibilities • Develops and maintains project plans, timelines and budgets aligned with business objectives., • Coordinates cross-functional teams across London and California, optimising resource allocation and task management., • Identifies risks, manages scope and schedule changes and ensures transparent stakeholder communication throughout the project lifecycle., • Leads project reporting and performance tracking, including milestones, metrics, and issue resolution., • Mentors junior staff, promotes best practices and continuously improves project management processes across the organization. We’re looking for someone who has • Bachelor’s degree or advanced degree in Engineering or similar., • Minimum five (5) years of relevant working experience, emphasis on consumer hardware product development, particularly in wearables and/or medical technology., • PRINCE2 or similar project management certification., • Passion for performance and wellness technology. Perks 🏡 Hybrid working 🩺 BUPA Health Insurance 🦷 BUPA Dental Insurance 🏥 Illness/Injury Income Protection ❤️ Life Insurance ✈️ Travel Insurance 🏖️ 26 days’ holiday a year, plus bank holidays or opt out of bank holidays and take 34 days’ holiday whenever you like ☕️ Free office snacks including breakfast items, fresh fruit, tea and coffee and more 📚 Learning & training opportunities and resources ⌚️Test all the latest competitor wellness and fitness products The Interview Process For this role, our process involves three stages: • Resume Review & Screening Call, • Virtual Interview, • In-person Interview – You’ll be asked to prepare a task ahead of time. Our average process takes approximately 2-3 weeks, but we always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during your application, please contact us at . Equal Opportunity Statement We are actively creating an equitable environment for everyone to thrive. One of our priorities is to promote diversity and inclusion, ensuring that we provide ample support for all our employees to grow within the company. Embracing diversity in all its forms and fostering an inclusive environment are essential to our ethos. As an equal opportunity employer, we consider all applicants for employment without any bias based on ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status, or disability status.

At Optimus Search, we are specialists in the provision of Technology and Engineering recruitment services. We identify, engage and secure the leading tech talent in the European market place and connect them with the most exciting businesses and opportunities across the continent. The markets in which we work in constantly progress, so we do too. It’s this approach that has taken us from our beginnings in the mobile market to our market-leading divisions of today. Technology: • Microsoft, • Web & Mobile, • Cloud, Data & AI, • Software Development, • Embedded Development (C/C++/Rust), • Hardware & Electronics, • Automation (PLC), • Systems Engineering We're currently seeking Trainee Recruitment Consultants to join our team, and we've made substantial investments in our already award-winning learning and development function, with plans to increase it by 40% this year alone! If you're looking to work for a company that offers clear progression opportunities, look no further. With training delivered by our very own learning and development director, we are committed to the upskilling and success of each one of our consultants at every level. The Role No Prior Experience necessary but what we're looking for: • Hardworking, energetic, ambitious, and accountable individuals., • A strong work ethic and a genuine passion for sales., • Proactive problem-solvers who exhibit quick thinking and adaptability., • A natural inclination for healthy competition and an unwavering drive to surpass targets., • Vibrant, outgoing personalities that seamlessly integrate into our dynamic office culture. Responsibilities as a Trainee Recruitment Consultant: • Conducting sales calls to prospective and past clients to promote Optimus Search as a valued business partner., • Participating in meetings and negotiating rates., • Crafting job adverts and social media content to attract top talent., • Proactively headhunting candidates with specific skill sets., • Coordinating interviews and extending job offers to successful candidates., • Building and nurturing strong, lasting relationships with both clients and candidates. What we offer: • Competitive base salary with uncapped commission and no threshold – offering outstanding earning potential., • Exceptional 4 week training program delivered by our accomplished Learning and development director, providing practical insights and minimizing classroom sessions., • Hit your monthly target and you’ll be dining in style – we celebrate our achievers with lunch clubs at top restaurants, including Michelin-starred spots. Best part? The first person to qualify each month gets to choose the venue. And yes – it’s open to everyone, no matter how long you’ve been with us., • Top performance never goes unnoticed – with four fully-funded holiday incentives each year, our high achievers have already travelled to Dubai, Lisbon, and Hvar in 2025. These trips are open to all levels, with tailored targets for both junior and senior consultants to ensure everyone has a fair chance to qualify., • Quarterly and annual prizes, • Dress-down Fridays, early finishes, and a well-stocked bar, fostering an enjoyable atmosphere for unwinding with the team. Optimus Search is committed to promoting equality, diversity, and inclusion in all aspects of employment. We strive to create a fair and inclusive environment where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates regardless of age, gender, race, ethnicity, sexual orientation, religion, disability, or any other characteristic protected by applicable law. We encourage individuals from underrepresented groups to apply and ensure that all recruitment processes are based solely on merit and qualifications. If you require any accommodations during the recruitment process, please inform us, and we will make every effort to accommodate your needs

Technology Support Specialist Our top-tier US law firm client that values collaboration and innovation, is recruiting a knowledgeable Technology Support Specialist to join their close-knit team of three in London. • Salary to £50,000 + paid overtime, • Monthly rotating shift pattern between 08:30am – 6:30pm, • Superb employee benefits, including a £100 monthly employee contribution, free lunch every Wednesday, discretionary bonuses, and more!, • Office based – Liverpool Street We’re looking for candidates with experience supporting end users across hardware, software, and general IT systems. This role will also include configuring devices such as workstations, printers, and mobile phones, and assisting with non-standard home systems and software. Technology Support Specialist Key Responsibilities: • Log all incoming incidents and requests as well as actions taken to resolve them, • Respond to incidents and request escalations from Help Desk and provide technical assistance to end users, • Assist in telecom phone setup using Cisco Unified Communications Manager and Cisco Unity Connection Administration to create extensions/voice mail and modify users’ phones when requested, • Setup, dismantling and relocating users’ desks, • Manage and maintain technology equipment inventory in asset management system, • Ensuring all Video Conference requests are reserved accurately and changes to these are captured in accordance with the requestor’s wishes, • Maintain strong knowledge of third-party video conference systems. Including but not limited to: WebEx, Zoom, MS Teams, • Travel to Europe/Paris office to provide on-site support to firm’s Paris-based community Technology Support Specialist Skills & Requirements: • Bachelor’s degree or Professional certification preferred; similar to A+, N+, CCENT or ITIL, • 3+ years of experience, with progressive and sustained increase in knowledge and responsibility, within a law firm, • In-depth technical background and experience with current Windows Operating Systems, Microsoft Office, Citrix, VPN, Interwoven FileSite, Innova template and other legal industry application, • Strong knowledge of desktop hardware and peripherals, phones, and A/V equipment (PCs, notebooks, printers, scanners, mobile phones (iOS and Android), • Knowledge of network and Internet technologies, protocols and concepts (TCP/IP, DHCP, Ethernet), and Internet TCP/IP protocols for both wired and wireless connections, • Demonstrated experience in supporting local external drives, local backup solutions, personal firewalls, wireless hardware (mice and keyboards) and wireless routers

Channel Account Manager North London- Hybrid (1 day in office a week) Salary: £40,000-£45,000 + £20,000 OTE & Benefits Working for one of the most highly recognisable IT hardware networking brands in the world, we are looking to hire a Channel Account Manager/ Reseller Account Manager to recruit and manage Resellers/ DMRs across the IT channel. The client are north London based and travel to their offices is required once a week. About the role: Channel Account Manager Responsible for developing new business partnerships across and customer relationships across the IT channel within the reseller channel. This will require detailed planning, competitive analysis, customer profiling and execution of comprehensive sales plans. Your primary focus will be on developing new business opportunities with Resellers/VARS. In addition, you’ll develop SMB and Enterprise networking solution sales with new and existing customers. With the ability to present, train and educate customers on networking solutions, including Business WiFi, Managed Switching, Routing and product categories. Building trusted relationships with key distribution partners to uncover new opportunities and manage existing customer relationships is key. About you: Channel Account Manager We are looking for a sales person who will already have experience selling to IT Resellers & VARs across the UK&I, selling either IT Hardware, Networking or IT Enterprise solutions and products. You’ll be able to showcase your knowledge and understanding in this market well. In Addition, you’ll be a strong commercially driven candidate with excellent presentation skills. Self driven, friendly and an excellent relationship builder. *As this is a hybrid role, you will need to hold a full and clean driving license so you may attend weekly meetings with your customers. Keywords: channel sales, IT channel, channel sales manager, reseller account manager VAR account manager, MSP account manager, IT sales.

Procurement Manager - Technology Products, Services & IoT | Global Technology Market Leading Brand | £70,000 + Bonus | London / Surrey / Berkshire (Hybrid) To apply & learn more please contact Are you a commercially sharp procurement or supply chain professional ready to take on one of the most exciting and challenging roles in the industry? This is a rare opportunity to join a globally renowned market leading household name brand at the forefront of innovation in tech services, consumer technology, digital, and innovative tech related products. You’ll be part of a high-performing global enterprise procurement team managing £4 Billion of spend across cutting-edge indirect & direct technology categories. You’ll support strategic initiatives across the UK, Europe, and the US, including a major transformation programmes for both existing and next-gen technologies. This is a rewarding environment where you’ll be given support and the license to make a real impact. This is a unique opportunity to fast track your career progression, gain unrivalled exposure to global contracts, and partner with senior leadership across the business as you help transform a core area of the company’s technology and growth strategy. What You’ll Be Doing: • Manage the full end-to-end sourcing process across high-impact technology., • Help deliver an 8-figure RFP to redeploy next-gen smart technologies and products., • Own data gathering, spend analytics, market analysis, and reporting to support strategic decision-making., • Deliver cost breakdowns and total cost of ownership (TCO) modelling for major RFPs and commercial negotiations., • Influence contract terms and lifecycle management, understanding implications beyond baseline price., • Partner with senior stakeholders across the UK, EMEA, and the US to align procurement with tech service and product roadmaps., • Present deal summaries and commercial insights to Director and VP-level stakeholders., • Support strategic initiatives in content protection, anti-piracy, and digital asset security., • Contribute to global cost-saving programmes and transformation initiatives. What You’ll Bring: • 3+ years of procurement, supply chain, or commercial experience., • Strong commercial acumen: cost analysis, contract terms, TCO, and stakeholder influence., • Proven experience in sourcing and negotiating contracts., • Ability to thrive in a fast-paced environment with global scope., • Experience in SRM and supplier performance tracking, ideally using platforms like Ariba., • Smart, hardworking, and curious mindset, willing to learn and challenge status quo. This is a genuine career-building role where you’ll work alongside talented professionals in a high-profile global team. You’ll gain exposure to complex procurement challenges, benefit from close mentoring, and grow your expertise in a strategic and international environment. If you’re ready to take the next step in your procurement career, contact Oskar at for a confidential discussion. Key Words: Procurement, Procurement Manager, Strategic Procurement, Sourcing Manager, Category Manager, Senior Buyer, Buyer, Indirect Procurement, Direct Procurement, Technology Procurement, Tech Procurement, Supply Chain, Supply Chain Manager, Commercial Manager, Vendor Manager, Contracts Manager, Purchasing Manager, Strategic Sourcing, SRM, Stakeholder Management, Contract Negotiation, RFP, RFQ, TCO, Cost Analysis, Spend Analytics, Contract Lifecycle Management, Ariba, Coupa, SAP, SaaS, PaaS, Licensing, Intellectual Property, Service Credits, SLAs, Risk Management, Supplier Performance, Supplier Governance, Consumer Technology, Smart Home, Home Security, IoT, Internet of Things, Digital, Tech, Telco, IT, Networks, Software, Hardware, Infrastructure, Cloud, Cybersecurity, Connectivity, Consumer Product, Product, Digital Rights Management, Anti-Piracy, Encryption, Media Devices, Product Procurement, Component Procurement, Broadcast, Entertainment, Marketing Procurement, Global Procurement, International Procurement, West London, South West London, North West London, Heathrow, Hounslow, Brentford, Twickenham, Hammersmith, Chiswick, Hayes, Southall, Feltham, Ealing, Fulham, Clapham, Richmond, Slough, Uxbridge, Surrey, Berkshire, Reading, Watford, Slough, Woking, Wokingham, Windsor, Weybridge, Staines, Kingston, Wimbledon, Epsom, Chessington, Worcester Park, Cobham, Esher, Wembley, Fleet, Basingstoke, Feltham, Guildford, Camberley, Staines, Walton-on-Thames, Surbiton, Egham, Sunbury-on-Thames, Ashford, Uxbridge, Ruislip, West Drayton, Gerrards Cross, Morden, Mithcam, Tooting, Byfleet, Virginia Water

My well established and fast-growing IT hardware company delivering cutting-edge devices and tailored technology solutions to small and medium-sized enterprises (SMEs).With a strong presence in the European market and ambitious growth plans, they are looking for a dynamic.London-based team and driv

The Role: *IT Systems Administrator *On site Monday to Friday IT Support 9-5 *Hardware & Software Functionality *365 and Linux operating systems *General IT Systems support Candidate Requirements: *Proven IT Systems Administration experience *Windows or Linux Server admin experience *Experi

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework. Responsibilities: • Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap, • Ensure that all integration of functions meet business goals, • Define necessary system enhancements to deploy new products and process enhancements, • Recommend product customization for system integration, • Identify problem causality, business impact and root causes, • Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services, • Advise or mentor junior team members, • Impact the engineering function by influencing decisions through advice, counsel or facilitating services, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications:, • Significant relevant experience in an Engineering role, • Experience working in Financial Services or a large complex and/or global environment, • Project Management experience, • Consistently demonstrates clear and concise written and verbal communication, • Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices, • Demonstrated analytic/diagnostic skills, • Ability to work in a matrix environment and partner with virtual teams, • Ability to work independently, prioritize, and take ownership of various parts of a project or initiative, • Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements, • Proven track record of operational process change and improvement Education:, • Bachelor's degree/University degree or equivalent experience, • 27 days plus bank holidays, • A discretional annual performance related bonus, • Private Medical Care & Life Insurance, • Employee Assistance Program, • Pension Plan, • Paid Parental Leave, • Special discounts for employees, family, and friends Job Family Group: Technology ------------------------------------------------------ Job Family: Systems & Engineering ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.

Junior Infrastructure Engineer Hertfordshire £40,000 - £45,000 + Package Key Responsibilities: IT Support & Troubleshooting:Act as a first and second line of support (L1/L2), responding to, triaging, and resolving IT support tickets for hardware, software, and network issues in

Contract: PermanentSalary: Competitive salary up to £38,000 per annumAs a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do. As part of our award-winning team, you’ll help the business become an intelligent, connected organisation to deliver our digital transformation and turnaround as part of the Service Desk team. The purpose of this role is to provide an excellent IT service to Thames Water Employees and Contractors, using different communication channels and providing onsite support through our Digital Drop-in Clinics at Primary locations. What you’ll be doing as a Service Desk Agent • Improving the quality of information to be used by 3rd party support teams to improve the incident resolution times., • Contribute to team success, by demonstrating Thames Water values, sharing knowledge and best practice., • Supporting and troubleshooting issues related to Microsoft Teams , including user access, meeting functionality, audio/video configuration, and integration with other Office 365 applications., • Providing guidance and training to end users to help them make the best use of Microsoft Teams collaboration features., • Being the first-time contact for IT issues from the Thames Water user community, also providing support to management., • Receiving, logging, and managing calls from internal employees via telephone, email, self-service, and Digital Drop-in Clinics., • Continually improving the incident resolution times and identifying opportunities to increase first time fix rate., • 1st and 2nd line support - troubleshooting of IT related incidents from in-house software, O365 suite to hardware issues such as mobile phones, Laptops, PCs, printers etc., • Take ownership of user incidents and follow up the status of incidents on behalf of the user and communicate progress in a timely manner., • Professional qualifications desirable (ITIL), • ServiceNow knowledge a bonus but not essential, • Knowledge of Security processes, • excellent customer service skills and telephone manner, • Hands-on experience supporting and troubleshooting Microsoft Teams , including Teams Meetings, Channels, Chat, and integration within the Microsoft 365 ecosystem, • Outstanding communication skills (verbal, listening, written, and tone) and you’ll be a self-motivated achiever who gains satisfaction from providing excellent customer service., • Knowledge of the following key technologies:, • Windows 11, • Windows 10, • Microsoft Teams, • Office365, • SSCM, • Intune,, • Azure/Active Directory, • MFA, • SSPR, • PowerBI, • LAPS, • Able to work in a fast paced environment What’s in it for you?, • Competitive salary up to £38,000 per annum depending on experience, • Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays), • Performance-related pay plan directly linked to both company and individual performance measures and targets, • Generous Pension Scheme through AON

Role Level D , Role Classification Senior Analyst Department Group Reserving Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions. We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism. Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded . The Role • To oversee the monthly processing of claims and premiums data performed by the Reserving Systems Analyst, which covers all lines of business as part of the quarterly reserving exercise., • To take responsibility for the production, accuracy, and design of the models and processes used by the Group Reserving Team to accomplish their analysis., • To be the primary point of contact for the Group Reserving Team, responding to queries in timely fashion, particularly during the quarterly reserving exercise, and to remain cognizant of their deadlines., • To solicit feedback from the Group Reserving Team on all aspects of the end-to-end reserving process, and curate this into well-defined improvements which can feed into the broader reserving transformation project., • To become a recognised expert in the data sources and systems used by the Actuarial team, and use this knowledge to confidently respond to questions from other Aspen teams outside of Actuarial, such as Claims, Finance, or IT., • To become an expert in the key procedures, tables and objects within the Reserving SQL database that are used during the quarterly reserving exercise and be able to identify how the code has generated the final datasets., • To become an expert in the reporting capabilities of the Reserving SQL database and be able to advise which reports will be most appropriate when internal or external data requests are received., • To contribute to the development of additional reporting and analytical capabilities within the Actuarial team and more widely across Aspen, with a focus on using data visualisation techniques to create insights., • To contribute to the training of the Group Reserving Team on the tools available for investigation, analysis, and reporting., • To be the expert on the controls framework governing the quarterly reserving exercise, and attest to the compliance of the SOx controls and reconciliation processes in line with the audit timelines., • To satisfy internal and external auditors that the Reserving database, models and processes adhere to relevant internal and external governance requirements. Key Accountabilities • Remains constantly up to date with the evolving quarterly reserving exercise, including changes brought about through the reserving transformation project, and anticipates impacts on the month-end claims and premiums data processing, the controls and documentation., • Assist in the design and implementation of improvements to the Reserving systems, to ensure these are in line with business requirements, reflect key priorities, and are delivered in the agreed timeframes., • Determines own work priorities and activities in line with agreed plans to ensure the achievement of the function's objectives., • Ensures the Reserving database, models and processes adhere to relevant internal and external governance requirements at all times., • Prioritises tasks that enable the Reserving Team to meet the timelines of the quarterly reserving exercise., • Oversees the month-end process with minimal input from the Head of Reserving Data and Transformation., • Maintains up-to-date documentation and reconciliations for all aspects of the quarterly Reserving exercise., • Develops expertise in the key procedures, tables and objects within the SQL database that are used during the quarterly reserving exercise and can identify how the code has generated the final datasets., • Uses appropriate version control of the code and models when developing new solutions., • Creates appropriate test plans and overseas user-acceptance testing (UAT) for code changes to support the implementation of necessary bug fixes and general improvements as part of Aspen change control process., • Identifies and/or supports improvement in responsiveness and reliability of the Reserving models and process to provide greater stability and improved user experience., • Identifies and effectively communicates why datasets contain the current results in answer to queries from Reserving Team Knowledge, Skills, & Experience • Intermediate VBA knowledge., • Basic knowledge of computer hardware/software systems., • Aspen Business Knowledge., • Good London Market Insurance knowledge., • Excellent knowledge of typical end-to-end reserving process workflows., • Understanding of both internal business drivers and industry dynamics., • Understanding of underlying needs of the business and how own role contributes to these., • Advanced user of MS Excel., • Intermediate user of SQL, with desire to get more exposure., • Understands the fundamentals of query writing in SQL, or other programming languages., • Able to create reports in Microsoft PowerBI or SQL Server Reporting Services., • Eager to learn and provide training to others., • Ability to build and maintain effective relationships with colleagues across departments while remaining committed to providing quality results with positive service., • Able to explain technical solutions to audiences who do not have an actuarial or IT background. At Aspen we know that having a diverse and inclusive workforce is good for our people, good for our business and good for the environments in which we operate. We therefore welcome applications from people which allows us to draw on diverse cultures, perspectives, skills and experiences.

The Role: Generate and qualify leads through outbound prospecting and existing client accounts Handle inbound enquiries and craft tailored IT solutions to meet customer needs Maintain outstanding client care, fostering strong and lasting relationships The Person: Sales Representative or Similar with

Job Description Channel Account Manager Location: North London- Hybrid (1 day in office a week) Salary: £40,000-£45,000 + £20,000 OTE & Benefits Working for one of the most highly recognisable IT hardware networking brands in the world, we are looking to hire a Channel Account Manager/ Resell

Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team for an initial 12-month contract inside of IR35. Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 a