It help desk jobs in United Kingdom

My client is an award‑winning MSP based in Central London who is recruiting a 3rd Line IT Support Engineer to join its Highly Accredited UK Help Desk operations. As a 3rd Line IT Support Engineer you will need to have at least 2 or 3 of the following certifications: AZ104 / AZ700 / AZ500 / SC200 /

A leading IT consultancy in London is seeking an IT Help Desk Technician to provide technical support to clients. Candidates should have over 5 years of experience in a help desk role, excellent communication skills, and be proficient in English and French. Responsibilities include assisting users,

IT Help Desk Technician, New Client Requirement – London UK. Writing, editing, and revising training manuals for new and updated software and hardware. Provide IT onboarding for all new employees.

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Porter you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Porter you will maintain a courteous and professional telephone manner at all times and deliver all messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Porter and Food and Beverage Assistant will include: Administration • Maintain accurate record of customer reservations for the restaurants and bars, • Check and accept deliveries, • Verify use-by and expiration dates on all goods received, • Assist in placing orders and requisitions. Complete all necessary paperwork, • Keep all delivery notes safe and pass them to the F&B Manager/Cost Control, • Keep menus, brochures and other promotional materials clean, tidy and readily available, • Obtain a guest list from reception at the start of each shift, • Ensure complete and accurate handover between shifts, • Keep a supply of local maps, brochures and magazines containing relevant local information, • Keep accurate record of all bookings made for guests Telephone • Be fully conversant with all telephone and fax equipment, • Keep record and be familiar with all extension numbers in the Hotel, • Maintain a courteous and professional telephone manner at all times, • Record and pass all messages to guests and other employees promptly Guest Services • Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities, • Identify return clients and welcome them back, • Escort customers to an appropriate table or waiting area and assist with coats and bags, • Present the correct menus and give any explanation on menu items, • Give customers accurate information about any drinks offered in the menu, • Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.), • Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures, • Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner, • Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments, • Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements, • Recommend hotel facilities and services first, or those of sister hotels if possible, • Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest, • Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering • Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it, • Be familiar with the deposit/payment policy of suppliers, • Inform the guest where a higher charge will be incurred due to including commission, • Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General • Be fully conversant with hotel and in-room facilities, • Keep the Concierge desk and lobby area clean and tidy at all times, • Carry out minor repairs in guest bedrooms and public areas when necessary, • Arrive on duty at the correct time, • Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14344 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Food and Beverage Assistant – F&B AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

1st Line Support Nottingham Passionate about delivering exceptional technical support and ensuring a seamless user experience? Were working with a leading organisation seeking a Product Support Technician to join their team and provide first-class assistance to end-users. In this role, youll be the go-to person for diagnosing and resolving technical issues, managing support tickets, and collaborating with specialists to tackle complex challenges. What youll be doing: Deliver 1st and 2nd line technical support across AV/IT systems. Build, configure, and test media hardware. Manage and schedule content using CMS platforms. Maintain asset registers for digital hardware. Monitor and respond to help desk tickets promptly. Communicate effectively with clients, suppliers, and internal teams. Support on-site engineers and assist other business areas when needed. What were looking for: Technology-related technical qualification. Strong IT skills and proficiency in MS Office Suite. Excellent problem-solving and organisational skills. Ability to work independently and as part of a team. Customer-focused mindset with great communication skills. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys learning new technologies. Weekend on-call work may be required on a rota basis. Apply Now or reach out to Ellie at Orion Electrotech! INDKA TPBN1_UKTJ

Job description We have an exciting new opportunity for an Identity & Access Management Senior Architect to join the A&O Shearman London office. About the team The firms ability to keep our clients data secure is a bedrock for our reputation as a trustworthy professional services partner to many of the worlds large and prestigious organisations. Information security is not an afterthought; it is core to all that we do, to protect not only our data but that of our clients, and has the unwavering support of the Board. Led by our new CISO, the in-house Information Security team is a core part of our technology services structure with mature or evolving capability across all areas of digital security and cyber defence. We align our efforts to the NIST framework and other recognised certifications including ISO27001 and SOC2 and strive to keep pace with the continually evolving threat landscape, in support of A&O Shearmans strategy to lead where global complexity creates opportunity. In addition, you will have the opportunity to share and gain intel from the firms cybersecurity lawyers. The global team have experience advising clients on hundreds of incidents. Leveraging this experience, they feedback practical lessons learned into clients cyber risk management and incident response programmes. What you will do The Identity and Access Senior Architect will be part of the Digital Trust team, and will be responsible for maintaining the identity and access management (IAM) security of the firms assets. This role is critical in translating the organisations IAM vision into a workable, mature and optimized function and service. This role requires extensive experience across all IAM core disciples including identity management, identity governance and administration, privileged access, and conditional access. This role will support the transformation of IAM into a modern, automated, predictable and customer-oriented function. The ideal candidate will excel at Microsoft Entra ID technologies, CyberArk, machine identity management, and translation of identified requirements into practical identity architecture and design. This will include: IAM Strategy and Architecture Design, implement and continuously improve the organisational IAM architecture for a modern security perimeter, leveraging extensive knowledge and experience across all IAM disciplines. Review functional and non-functional requirements, apply architectural acceptance criteria, and produce artefacts describing the logical and physical design of IT and security (IAM) solutions scaled for the enterprise needs, and assist in solution architecture. Influence and evaluate decisions on IAM components: directory, identity, privileged access, entitlements management. Configure and maintain technologies that support the IAM function such as Active Directory, Entra ID Privileged Identity, Privileged Access, and Governance; Conditional Access Policies; CyberArk. Design and transition IAM service components into operation operational manuals, support patterns, standard changes, request management. IAM Risk and Change Management Work alongside Solution Architects to ensure solutions are designed securely from an access management perspective. Ensure adherence to the change management process when implementing IAM relevant changes to architecture. Perform detailed analysis of application architectures to provide IAM assurance. Understand threat modelling and participate in major incidents responses with IAM components. Review and approve the IAM components of solution designs. Collaborate with cloud infrastructure teams to implement IAM design patterns. Ensure IAM security controls are appropriately implemented in our environment and align with NIST and CIS benchmarks. Validate effectiveness of implemented IAM security controls through technical analysis. Perform residual IAM risk assessments and document acceptance/rejection rationale. Scope and manage IAM security testing including penetration tests and Red Teaming as well as remediation activities. Work closely with wider Information Security team to ensure compliance, assurance, risk management, monitoring, and other operational requirements related to IAM are met. Ensure the IAM service follows and complies with IT and Information Security policies and regulatory standards. Help configure and keep current the integration of IAM technologies with SIEM, SOAR, Service Desk and other tools. Work closely with relevant vendors to ensure optimised use of the supplied technologies and professional services. Serve as an escalation point for issues of non-compliance related to PAM, IAM and IGA policies and processes. Leadership & Team Development Provide leadership and structured mentorship to a team of identity and access management staff, supporting their technical development, training & certifications, and career progression. Oversee the design and management of the on-call support structure, ensuring appropriate coverage, escalation paths, and minimal disruption to business operations. What you will have Extensive experience in working with Microsoft identity products, namely Active Directory and Entra ID. Extensive experience working in architecture or information security, with a significant focuson identity and access management. Current Azure certifications (e.g., Azure Security Engineer Associate). Strong knowledge of security and compliance standards and frameworks, such as ISO27001, MS CAF, and WAF. Excellent communication, leadership, and interpersonal skills, with the ability to collaborate across teams and with external parties such as MSSP. Ability to work effectively in a fast-paced, dynamic environment. You will stand out if you bring Bachelor's degree in Information Security, Computer Science, or a related field. Additional relevant security certifications e.g. CISSP, SABSA, TOGAF. Legal or professional services experience is highly desirable. Knowledge of additional cloud platforms e.g. AWS, GCP. Experience with zero trust architecture implementation and least privilege principles. Background in application security and secure SDLC practices Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services. Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time ( i.e. three days per week for a full time role ) in accordance with our hybrid working policy. TPBN1_UKTJ

Overview Our client is one of the UK’s most prestigious financial institutions, dedicated to delivering monetary and financial stability for the British public. With a workforce exceeding 4,000 employees, the Bank is united by a commitment to public service, operational excellence, and national prosperity. The Property Department, through its Infrastructure Engineering team, is responsible for maintaining, enhancing, and safeguarding the Bank’s built environment. This includes delivering resilient, high-quality engineering services that ensure business continuity across a complex and critical estate. The department also oversees major capital investment programmes and a range of services such as strategic health and safety, facilities management (reception, help desk, catering, cleaning, and post), and travel services, ensuring the Bank’s facilities and engineering systems remain secure, compliant, and operationally resilient. The Engineering Team The Engineering team consists of approximately 56 full-time professionals providing 24/7/365 support across three critical sites. These include office accommodation, production environments, and data centre infrastructure, all requiring continuous, high-reliability engineering support to maintain critical systems. Job Description – Shift Technician As a Shift Technician, you will play a pivotal role in delivering reliable, high-performing engineering services across the Bank’s estate. You will be responsible for both planned and reactive maintenance, ensuring that critical systems operate safely, efficiently, and without interruption. Key Responsibilities • Deliver Planned Preventative Maintenance (PPM) using the Planon IWMS platform. - Respond to and resolve reactive maintenance tasks, prioritising safety, compliance, and operational continuity. - Conduct daily and periodic inspections of plant and systems to ensure optimal performance. - Diagnose engineering faults, assign appropriate priority levels, and implement corrective actions. - Maintain and troubleshoot HVAC, electrical, public health, fire safety, and other essential building systems. - Support statutory inspections and compliance testing of life safety and critical infrastructure systems. - Work collaboratively with OEM contractors during planned and emergency maintenance activities. - Provide accurate updates and technical input for Shift Leader handovers and reporting. - Act as an Authorised Person (AP) for low voltage electrical and/or mechanical systems in line with the Bank’s Safe System of Work (SSoW). - Complete mandatory training, assessments, and annual performance objectives. - Promote a strong Health & Safety culture, acting as a site safety ambassador. - Ensure service delivery standards and compliance requirements are consistently met or exceeded. - Contribute to a positive, team-oriented environment with a focus on continuous improvement. - Participate in the weekly on-call rota and support incident response and resilience exercises. Essential Qualifications & Certifications • City & Guilds Level 3 (or equivalent) in a relevant engineering discipline. - IOSH Managing Safely (or willingness to achieve). - Eligibility for Security Check (SC) clearance (sponsored by the Bank). Technical Experience • Experience using IWMS platforms (preferably Planon) and HMI handheld devices. - Strong technical knowledge of HVAC, BMS, electrical, public health, and life safety systems. - Previous experience operating as an Authorised Person (AP) for LV and/or HV systems. - Familiarity with formal Safe Systems of Work. - Understanding of statutory compliance and regulatory obligations for building infrastructure. - Ability to read and interpret MEP drawings, schematics, and technical documentation. Skills & Attributes • Excellent verbal and written communication skills. - Sound judgment and decision-making aligned with established procedures and controls. - Analytical, solution-focused approach to fault finding and problem-solving. - Collaborative team player with a proactive and professional mindset. - High standards of workmanship, accuracy, and attention to detail. - Strong time management and task prioritisation skills. If you want, I can also turn this into a shorter, punchy advert-style version that’s ready to post for recruitment, highlighting salary, benefits, and career progression while keeping it professional. Do you want me to do that?

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within ourdemand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. Want to be a part of it? What will you be doing? As our Desk Top Supervisor youll play a key part in our Household Metering for Thames Water. This project is covering across both London & Thames Valley areas working on clean water supplies. The project is long-term and will be active throughout AMP8. You'll be required to work in close partnership with the Programme Manager and a dedicated team of supervisors to ensure the successful delivery of key programme targets for Thames Water. You'll also play an active part in coordinating with planners, surveyors, and a range of subcontractors, fostering strong communication and collaboration across all parties.Together, you will help drive the programme forward, resolve challenges, and maintain high standards of safety, quality, and efficiency throughout each phase of delivery. What youll bring Water Experience will be essential Lead and deliver scheduled targets and ensuring they meet budget. Manage and work with our existing subcontractors. Develop project timelines, identifying risks, dependencies, and resources. Ensure quality management processes are followed across all activities. Collaborate with multidisciplinary teams and manage stakeholder engagement. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 25days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We are looking for a fluent Dutch speaker for this role Role Overview: Senior LDI portfolio manager Join a dynamic global exposure portfolio management team, based in London, managing liability driven investment (LDI) strategies and fixed income hedging/exposure strategies for institutional clients globally. This portfolio management role involves trade generation, monitoring, and broader portfolio management responsibilities, including collaboration with LDI and currency portfolio management colleagues as well as the broader fixed income team. You will also collaborate with the other portfolio managers in the team in the day-to-day management of LDI mandates, with a focus on focus on EUR LDI. You will take ownership of individual accounts and engage directly with clients. Key Responsibilities: Design, implement, and monitor LDI portfolios in line with investment guidelines using bonds, swaps, repos, futures, swaptions. Collaborate with the trading desk to ensure smooth execution of orders and to address portfolio-specific hedging needs. Support new account onboarding by coordinating with legal, compliance, and client service teams. Proactively contribute to the enhancement of internal systems and processes in partnership with the technology team. Monitor and analyze portfolio performance, ensuring alignment with client objectives and risk parameters. Respond to client and consultant inquiries regarding hedging programs and portfolio activity. Assist in client servicing efforts, including the preparation and delivery of presentation materials and reporting packages. Contribute to the constant evolution of our offering including new solutions, tools, reporting enhancements and technology updates Uphold the highest fiduciary standards in all aspects of portfolio management. Skills & Experience: Strong understanding of LDI hedging strategies, in particular for Dutch pension schemes. Solid grasp of macroeconomic trends and their influence on fixed income markets. Demonstrated track record of managing segregated LDI portfolios and engaging with trustees and consultants. Fluent in Dutch. Highly analytical with the ability to interpret complex concepts and explain them simply. Exceptional attention to detail and accuracy, especially under time-sensitive conditions. Strong interpersonal and communication skills, both written and verbal. Ability to work independently and collaboratively within a team environment. Proficiency in Excel; experience with Bloomberg and Python/VBA is advantageous. Advanced degree and/or CFA designation (or progress toward it) is preferred. Personal Attributes: High integrity and professional ethics. Strong organizational and time management skills. Analytical and systematic thinker with a keen eye for detail. Collaborative team player with a proactive and positive communication style. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Role Overview: Join a dynamic global exposure management team managing both passive and dynamic currency portfolios across fixed income, equity, and multi-asset strategies. This portfolio management role involves trade generation, monitoring, and broader portfolio management responsibilities, including collaboration with the LDI (Liability-Driven Investment) team. You will also collaborate with the other portfolio managers in the team in the day-to-day management of the currency overlay business, with a focus on delivering strong client outcomes and minimizing operational risk. Over time, you will take ownership of individual accounts and engage directly with clients. Key Responsibilities: Design, implement, and monitor internal and external FX hedging programs in line with investment guidelines across developed and emerging markets. Collaborate with the FX trading desk to provide trade instructions, manage roll schedules, and address portfolio-specific hedging needs. Support new account onboarding by coordinating with legal, compliance, and client service teams. Proactively contribute to the enhancement of internal systems and processes in partnership with the technology team. Monitor and analyze portfolio performance, ensuring alignment with client objectives and risk parameters. Respond to client and consultant inquiries regarding hedging programs and portfolio activity. Assist in client servicing efforts, including the preparation and delivery of presentation materials and reporting packages. Uphold the highest fiduciary standards in all aspects of portfolio management. Participate in the management of LDI portfolios over time. Skills & Experience: Strong understanding of passive and dynamic FX hedging strategies. Familiarity with major currency hedging index methodologies. Solid grasp of macroeconomic trends and their influence on currency markets. Experience with FX tenor management is a plus. Highly analytical with the ability to interpret complex performance attribution and large datasets. Exceptional attention to detail and accuracy, especially under time-sensitive conditions. Strong interpersonal and communication skills, both written and verbal. Ability to work independently and collaboratively within a team environment. Proficiency in Excel; experience with Bloomberg and VBA is advantageous. Advanced degree and/or CFA designation (or progress toward it) is preferred. Personal Attributes: High integrity and professional ethics. Strong organizational and time management skills. Analytical and systematic thinker with a keen eye for detail. Collaborative team player with a proactive and positive communication style About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement ]]>