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Role: 2 Line Engineer Location: Abingdon Salary: £30,000 - £36,000k Full Time on a 4-week shift pattern rotation Week A - Early's - 08:00 - 16:30 - Office based - customer location Week B - Early's - 08:00 - 16:30 - Office based - customer location Week C - Days - 08:45 - 17:15 - Office based - customer location Week D - Late - 14:30 - 23:00 - WFH - with support . Primary Purpose The Desktop team are tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. The role will involve the following; • Providing support to our clients, • Help the Helpdesk Management Team with continued business improvements, • Provide support to the apprentice, and 1st Line, engineers, • Manage/Maintain all escalations from the apprentice, and 1st line, engineers, • Work alongside 3rd line engineers to escalate more problematic tickets, • Communicate daily to clients with open tickets, • Managing the client's expectations with ongoing tickets, • Ensure all client related problems are logged correctly, • Inform the Desktop Team Lead of any tickets requiring escalations, • Working with client's 3rd party suppliers and vendors when appropriate, • Adhere to all company policies and procedures, • Ensuring that all role related KPI's are met, • Logging, managing, and resolving client IT issues, • Undertake any other reasonable duties as required to meet the needs of the business. Key Responsibilities • Being the first point of contact for all incoming support calls, emails, and sessions - when necessary, • Being an escalation point for all escalations coming from apprentice, and 1st line, engineers., • Ensuring all forms of support call are logged in the system and the client is kept updated., • Manage incident and request tickets ensuring established SLAs are met. Person Specification Minimum: • Proven experience with: Active Directory, • Microsoft 365 Admin Centre, • Intune Admin Centre, • Sophos Endpoint, • Good working knowledge of: Azure Admin Centre, Entra Admin Centre, Exchange Admin Centre, • 2FA, VPN, DHCP, Mimecast, Barracuda, PowerShell, • Conditional Access, Unifi Wi-Fi, Sophos Firewall, • Apple Business Manager, Azure Autopilot, • Strong knowledge of Windows 11 installation and configuration, • Good understanding of MacOS setup and configuration, • Experience with Google Suite administration, • Exposure to email management across Azure, Office 365, SharePoint etc., • At least 2 years' experience supporting medium-large businesses, • Full UK driving licence and access to own transport Desirable: • Exposure to Microsoft Server OS - 2008/2012/2016, • Comptia A+, • Comptia N+, • Wireless management - Ubiquiti, Meraki, Netgear, etc, • Mimecast, Barracuda, Sophos Email Gateway Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Abingdon School is seeking an Estates Administrator to join the team. Location: Park Road, Abingdon, Oxfordshire, OX14 1DE Job Type: Full Time, Permanent Working Hours: 08:30 to 17:00, Monday-Friday (with a 30 minutes unpaid lunch) Salary: £30,049 per annum Closing date: Wednesday 18 March 2026 (Midday) About Us: The Foundation comprises two schools: Abingdon School and Abingdon Prep School, as well as Abingdon School Enterprises. Abingdon School is a leading independent day and boarding school with more than 1,000 pupils aged 11-18. Currently a boys’ school, it will become co-educational from September 2026. Abingdon Prep School is a vibrant and warm day preparatory school with around 200 pupils aged 4-13 which has been co-educational since last year. Both Schools are situated in beautiful and extensive grounds, with the senior school in the heart of Abingdon on Thames, just south of Oxford, and the Prep School located a few miles away in nearby Frilford. Estates Administrator – The Role: We are looking to appoint a proactive and dedicated Estates Administrator to join our friendly team. The purpose of the role is to support the Estates Manager and Head of Operations. Our ideal candidate will be highly organised with strong interpersonal skills and a flexible approach. If you are a positive team-player with excellent organisational and administrative skills, and have the ability to manage and prioritise across a range of different tasks, we would love to hear from you. Additional hours may be required on an adhoc basis during evenings and weekends for school events. Time in Lieu (TOIL) will be accrued for these extra hours. Estates Administrator – Key Responsibilities: • Coordinate communication and workflow across Estates & Operations departments, • Act as the main point of contact for maintenance and portering queries, • Log, allocate, and track jobs via the helpdesk system, ensuring SLA compliance, • Support Planned Preventative Maintenance (PPM), reactive works, and project planning, • Maintain accurate asset registers, documentation, and organised digital records, • Raise and allocate work and purchase orders to in-house teams and contractors, • Vet third-party contractors, maintain DBS records, and ensure safeguarding compliance, • Liaise with HR to coordinate training and maintain staff absence records, • Support compliance requirements, emergency rotas, and operational reporting, • Assist with events, waste management, pest control, key control, signage, and holiday lets Estates Administrator – You: • A good standard of education, • Strong administration skills, • Ability to maintain and manage communication links with a variety of stakeholders, • Excellent organisational skills, • Ability to prioritise and work under pressure, • Strong IT skills (the Foundation uses Google software), • Excellent customer service skills, • Excellent team working skills and the ability to work in a collaborative manner Estates Administrator – Benefits: • You'll get 25 days off paid time off each year plus bank holidays, • Up to 14.1% employer pension contribution, • Abingdon Foundation Death in Service Scheme, • Employee Assistance Programme, • Private healthcare insurance, • We may be able to offer flexible working from home, • Free use of leisure facilities with discounted exercise classes, • Free lunches during term time, • Cycle to work scheme, • Christmas closure days, • Discounted school fees (eligibility criteria apply), • There are regular staff social events and opportunities to join other staff, • We offer free on-site parking and bike storage for all staff, • We offer a range of online and in-person courses to staff for free including first aid, mental health first aid and health and safety courses We recognise the value of a diverse and inclusive workplace and are committed to equality of opportunity for all staff and job applicants. Early applications are encouraged. We may make an appointment prior to the advertised closing or interview dates. Closing date: Wednesday 18 March 2026 (Midday) Interview date: Wednesday 25 March 2026 Abingdon is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to a satisfactory enhanced DBS check. To submit your CV for this Estates Administrator opportunity please click ‘Apply’ now!

Role: 2nd Line Engineer Location: Abingdon Salary: £30,000 - £36,000k Full Time on a 4-week shift pattern rotation Week A - Early's - 08:00 - 16:30 - Office based - customer location Week B - Early's - 08:00 - 16:30 - Office based - customer location Week C - Days - 08:45 - 17:15 - Office based - customer location Week D - Late - 14:30 - 23:00 - WFH - with support . Primary Purpose The Desktop team are tasked with supporting, investigating, and resolving our MSP client's IT related systems and making sure all issues are dealt with in a timely fashion. The role will involve the following; Providing support to our clients Help the Helpdesk Management Team with continued business improvements Provide support to the apprentice, and 1st Line, engineers Manage/Maintain all escalations from the apprentice, and 1st line, engineers Work alongside 3rd line engineers to escalate more problematic tickets Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Desktop Team Lead of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Undertake any other reasonable duties as required to meet the needs of the business. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and 1st line, engineers. Ensuring all forms of support call are logged in the system and the client is kept updated. Manage incident and request tickets ensuring established SLAs are met. Person Specification Minimum: Proven experience with: Active Directory Microsoft 365 Admin Centre Intune Admin Centre Sophos Endpoint Good working knowledge of: Azure Admin Centre, Entra Admin Centre, Exchange Admin Centre 2FA, VPN, DHCP, Mimecast, Barracuda, PowerShell Conditional Access, Unifi Wi-Fi, Sophos Firewall Apple Business Manager, Azure Autopilot Strong knowledge of Windows 11 installation and configuration Good understanding of MacOS setup and configuration Experience with Google Suite administration Exposure to email management across Azure, Office 365, SharePoint etc. At least 2 years' experience supporting medium-large businesses Full UK driving licence and access to own transport Desirable: Exposure to Microsoft Server OS - 2008/2012/2016 Comptia A+ Comptia N+ Wireless management - Ubiquiti, Meraki, Netgear, etc Mimecast, Barracuda, Sophos Email Gateway Group policy management - deployment or managementINDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

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