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IT Support Technician Stourbridge About the role The role will be responsible in providing technical support to resolve IT helpdesk service requests as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their premises. Responsibilities - (but not limited to) • Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users., • Creating technical sales quotations to our customers while meeting their business needs in full., • Supporting Tier 1 with daily overflow of tickets and calls., • Working alongside our 3rd line technicians to escalate calls as required., • Coordinating with 3rd-parties such as suppliers and channel partners when required, to resolve problems and queries., • Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion., • The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. o Power Automate and PowerShell scripting. o Windows Server technologies such as Active Directory, DHCP and DNS. o Bare metal recovery and backup. o Procedures for servers and workstations. o Working with Microsoft Windows 10 as well as a knowledge and understanding of earlier versions. o Antivirus concepts and remote management tools. o Networking knowledge including: wireless, VoIP, structured cabling, routing concepts, VPN and managed networks. • Great customer service skills., • Confident communicator via email, telephone, and face to face., • Desire to learn new products and technologies., • Can-do attitude., • Previous experience of working within a busy service desk / customer response environment., • Previous project management experience

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Net

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A reputable healthcare institution in London seeks a Network & Helpdesk Administrator to ensure seamless IT operations for both staff and residents. Candidates should have 2-3 years of experience in LAN/WAN and Microsoft environments, with an MCSE certification as a requirement. You will join a supp

The role requires a strong problem solver with a high level of ambition and teamwork spirit, along with proficiency in English. A growing tech company in London seeks a driven IT Support professional to manage daily tech needs, integrate IT systems from acquisitions, and maintain infrastructure. Fle

A leading IT services provider in Bedford is seeking a proactive IT First Line Support Technician. In this crucial role, you will be the first point of contact for IT support, providing high-quality technical assistance and resolving issues efficiently. The position offers a range of benefits, inclu

A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer eng

Key responsibilities include managing accounts and configurations for various IT technologies. This role is essential for the efficient functioning of IT services, requiring a detail-oriented individual with strong technical skills. A local government organization in the United Kingdom is seeking a

Job Title: IT Helpdesk Engineer. IT Helpdesk Engineer - Principal Accountabilities. GlobaI IT company is looking for a IT Helpdesk Engineer.

Delivering a quality IT experience in line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). All round IT Technical Manager with at least 3 years’ experience in a similar role supporting 6000+ staff, managing a glo

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices. An established industry player is seeking an experienced IT Technical Manager to lead a global technical team and enhance IT s

A leading banking institution in Greater London is offering an IT apprenticeship for school leavers aiming for a career in IT support. Candidates should have strong communication and organisational skills along with a passion for technology. The apprenticeship, commencing on September 7, 2026, is an

A reputable UK pet retailer is looking for a 2nd Line IT Helpdesk Support Engineer based in Waltham Abbey. Numerous benefits, including discounts and wellbeing support, are included.

ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. Highly organised and adaptable, with the ability to manage competing priorities in a dynamic setting. We offer competitive salaries and a fantastic bonus scheme so that yo

Proven experience in IT Helpdesk or Desktop Support, ideally within Investment Banking, Trading, or Financial Services. Build, configure, and maintain desktop and laptop systems, peripherals, and network connectivity within trading environments. Provide first and second-line IT support to Front Offi

We offer a salary of £27k - £29k, a flexible benefits package, generous leave, and opportunities for professional and personal growth. In this full-time role, you will provide technical support to colleagues, troubleshoot issues, and assist with service improvements. Ideal candidates will have str

Candidates should have 1+ years of IT support experience, familiarity with ServiceNow, and a strong understanding of SaaS concepts. This position offers opportunities to enhance technical skills and work in a dynamic environment. A technology support provider based in the United Kingdom is looking f

Familiarity with Azure AD/cloud security, ITSM/ITIL processes, imaging and deployment tools, and Ubiquiti networking. Accredited by Rest Less as an age-inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we’re friendly to pe

This apprenticeship offers competitive pay and various employee benefits, alongside the opportunity to gain a Level 3 qualification in IT. The role involves supporting the IT helpdesk, resolving user queries related to PCs, and assisting in key projects.

We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. Japanese Speaking IT Helpdesk Engineer - Principal Accountabilities. Assist with pre‑sales and pos

The position offers a fixed-term contract with hybrid working options, a competitive salary, and comprehensive benefits including annual leave and private healthcare. A multi-disciplinary consultancy in Greater London is seeking a knowledgeable IT Technician to provide exceptional support and troubl

A technology recruitment firm in Greater London is seeking an IT Helpdesk Analyst to provide first and second-line support in a hybrid working environment. Responsibilities include managing helpdesk tickets, onboarding employees, and offering technical support for various systems and devices. Candid

This role involves monitoring and resolving technical issues, collaborating with third-party suppliers, and contributing to IT projects. Be part of a team that values innovation and teamwork, and take the next step in your IT career with us! #J-18808-Ljbffr. Join a forward-thinking company as a Juni

This is a full-time, in-office, 6-month contracted position with various employee benefits. A leading trading firm located in Greater London is seeking a Technical Support professional to join their Helpdesk team. The role involves providing Level 1 tech support for employees, managing office equipm

Een internationaal verpakkingsbedrijf in Londen is op zoek naar een IT Helpdesk Medewerker. Je bouwt goede relaties met verschillende afdelingen en helpt bij het verbeteren van IT-diensten. Dit is een kans om bij te dragen aan een hooginnovatief greenfield project.

Candidates should have strong interpersonal skills, an interest in IT, and the ability to manage multiple priorities in a fast-paced environment. This is a 6-month contracted position with benefits including private medical and pension schemes. A global trading company is seeking a Helpdesk Support

Als IT Helpdesk Medewerker ben jij het eerste aanspreekpunt voor collega’s met IT-gerelateerde vragen of problemen. IT-procedures up-to-date houden, alsook documentatie over nieuwe en bestaande IT-systemen. Je biedt ondersteuning aan eindgebruikers, onderhoudt de hardware, software en netwerksyste

Comply with company security policy to ensure data is protected from unauthorised access as per compliance rules. Self‑Motivated, a quick learner and multi‑tasker with the ability to work independently and as a team. Processing and submission systems - Responsibility for knowing the transaction

A leading IT service provider in Greater London is seeking an experienced 1st Line IT Service Desk Engineer. Responsibilities include logging incidents, troubleshooting, and monitoring systems. In this hybrid role, you will be the first point of contact for IT-related issues, providing exceptional c

Ideal candidates will have strong communication skills and a proactive attitude, with additional IT certifications being desirable. A tech company in the United Kingdom is looking for an IT Support Analyst with 2-3 years of experience.

As an equal opportunities employer, Pick Everard is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity,

A leading global IT company in London is looking for a Japanese Speaking IT Helpdesk Engineer. The successful candidate will provide 1st and 2nd level IT support, manage cases, and liaise with vendors. This position is office-based, with a salary up to £35,000 per annum plus travel expenses.

Responsibilities include monitoring incidents, delivering support across various channels, and maintaining user devices. The ideal candidate has strong skills in Windows and macOS, is ITIL certified, and possesses excellent communication capabilities. A leading interactive entertainment company in G

The ideal candidate will have a strong background in customer service and familiarity with IT systems such as Microsoft Active Directory and MS365. A leading IT services provider is seeking an IT Helpdesk Engineer based in London. The position is office based, requiring 5 days a week commitment.

ITIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. Highly organized and adaptable, with the ability to manage competing priorities in a dynamic setting. Your mission is to deliver an exceptional user experience by resolvin

In this vital role, you will coordinate jobs, assist with administration, and facilitate communication between office and contractors. A growing construction company in Coulsdon is seeking a proactive Helpdesk Administrator to support operations. Ideal candidates have experience in the construction

This position offers a chance to make a meaningful impact within a collaborative team atmosphere. The ideal candidate will have excellent communication and customer service skills, with a basic understanding of IT systems.

IT certifications (PC, Server, Network, ITIL). Assist with pre‑sales and post‑sales support activities when required. Experience in IT support or helpdesk roles (1st/2nd line).

A leading biomedical research institute in Greater London seeks a dedicated ITO Support/Service Desk Engineer for a 12-month position. Competitive salary from £32,000 with comprehensive benefits offered. A background in IT helpdesk support and strong customer service skills are essential.

Unlimited referrals with our Refer a Friend' bonus scheme. It's an opportunity to put your skills to meaningful use and develop your career. In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:.

We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Have the ability to communicate effectively bot

It's an opportunity to put your skills to meaningful use and develop your career. Unlimited referrals with our Refer a Friend' bonus scheme. In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:.

Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll expe

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:. Unlimited referrals with our Refer a Friend' bonus scheme. As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surr

We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are ame

We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Have the ability to communicate effectively bot

As Kitchen Assistant, you'll play a vital role in our kitchen, helping to prepare delicious meals and keeping our workspace in top condition. Kitchen Assistant Catering and Hospitality - Beaumont Manor Care Home Contract: Part Time Salary: 12. Ability to work collaboratively as par