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As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Be able to provide hands-on technical support when required, along with managing service delivery projects, managing a small team of 3 analysts and the ability to identify and implement new IT systems. The role holder will lead the team, ensuring that Service across the department is delivering to t

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. You will be responsible for the day�

Partner with Engineering, Security, and Operations to ensure IT initiatives support scalable architecture and innovation. Excellent communication and leadership skills, with the ability to work across technical and non‑technical teams with clarity and empathy. Deep familiarity with ITSM principles

A leading IT services provider in the UK is seeking a Service Delivery Manager to ensure effective service delivery to clients. The role comes with a competitive salary, car allowance, and various employee perks, making it a great opportunity for the right candidate. Essential qualifications include

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager. A structured and analytical approach to problem solving, ensuring efficient IT service desk operations

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving o

Proven experience in a Service Delivery Manager or similar role within IT services. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. In this role, you will be worki

As IT Service Delivery Manager, your main responsibilities will include:. I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. Founded in 1997, with an in-house Contractor Care Team to support all external e

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. Experience in Service Delivery or IT S

A leading consultancy in the UK is seeking an IT Manager to build and maintain strong IT foundations. Key responsibilities include establishing an effective Service Desk, managing IT projects, and supporting major change programmes. This hybrid role emphasizes operational support and involves collab

Ability to prioritise workload, balancing multiple demands while maintaining service quality. As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. Excellent communication skills, with the abil

A leading financial services provider based in Heald Green is seeking a Service Delivery Manager to ensure effective operational service within their Tech function. This position offers exciting career opportunities alongside competitive salary and substantial benefits. The ideal candidate will exce

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

A specialist IT services provider in the UK is seeking an experienced IT Service Manager to lead a service management team. The position offers a competitive salary, profit sharing, and beneficial perks like medical insurance and development opportunities. In this hybrid role, you will oversee daily

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

Working to the Head of Service Support, you will be responsible for managing all incidents, change requests, and escalation and tracking of problem resolution processes, in line with ITIL best practices, working to driving continuous service improvement forward. As the ICT Service Support Manager, y

As the IT Service Support Manager, you will be a key leader in our IT team, responsible for ensuring the efficient, high‑quality delivery of IT support services to all 1,900+ global employees. Relationship Building: Develop strong working relationships with regional business leaders to align Servi

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

This role would suit a proven IT Service Delivery or Service Desk Manager with experience operating at scale within a complex, multi‑site environment. We’re looking for an experienced IT Service Delivery Manager to modernise and elevate our IT support services, ensuring our colleagues across the

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

A leading IT services provider in the United Kingdom is seeking a Service Delivery Manager to oversee a heavily outsourced environment and manage relationships with multiple third-party suppliers.

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Join us at Greene King the country's leading pub company and brewer, where ou

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. Instead, the IT Operations Service Delivery Manager role is about. IT Operations Service Delivery Manager.

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices.

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving o

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. Ability to prioritise workload, balancing multiple demands while maintaining service quality. In addition, you will analyse operational

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

The role includes managing incident responses, engaging with stakeholders, and ensuring service quality. Ideal candidates have strong backgrounds in IT operations and service delivery, with excellent communication and analytical skills. A prominent consulting firm is seeking an Interim Service Deliv

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT se

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. This

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

As IT Service Delivery Manager, your main responsibilities will include:. I am currently recruiting on behalf of an automotive OEM, based in Gaydon, who are looking for an IT Service Delivery Manager to join their team. If you're interested in applying for this position, submit your application and

Share updates on IT Initiatives and support delivery of the IT strategy within the business. Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). The successful can

A leading fintech firm located in Greater London is looking for an experienced IT Service Support Manager to ensure high-quality delivery of IT services across a global team of over 1,900 employees. Ideal candidates will have ITIL certification, and experience in ITSM tools and service delivery. Res

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

Flexible Arbeitszeiten und mobiles Arbeiten für eine optimale Vereinbarkeit von Beruf und Privatleben. Unsere Expertise umfasst Shared Services, Support Services, Consulting Services und Service Management. Seit fast 35 Jahren sind wir der innovative und herstellerunabhängige IT-Partner für Konze

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

Main responsibilities within the IT Service Manager position include:. Enhance and develop Tradition ITSM tool (Halo ITSM) and ensure that it is being used by local core IT Support teams. It believes its business success is a direct reflection of its employees and recruits.

Candidates should have strong technical troubleshooting skills, experience with service management tools, and ITIL Foundation certification. A leading government office in London is seeking an ICT Service Support Manager to lead a dynamic team of 8. The role requires exceptional people management sk