Trabajos it service manager en Surbiton - Page 2Crear alertas

Job Title - New Build Contracts Manager Job Category - Construction & Surveying Location - Heathrow Our client is a leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner-city high-rise projects and social housing providers where a diverse product range and outstanding service sets them apart from their competitors. Their investment in the largest field-based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are now looking for a Contracts Manager to join the Operations team to support the increasing number of Skyline developments in the Southern area. The ideal candidate should live within the Heathrow catchment area with a 15-mile radius and will manage the installation process through to completion on fast moving, third-party, high-rise developments across the area. Contracts Manager - Key responsibilities - Providing high levels of customer service. - Ensure high levels of Health & Safety on site. - Ensure sufficient levels of subcontract labour available to meet customer demands. - Ensure the highest levels of fit quality are maintained. - Scheduling of fitters work via Symphony IT systems. - Reviewing and closing out snags via customer QA systems (Fieldview, SnagR etc). - Ensure fitting teams maintain all necessary qualifications and certifications such as CSCS cards, SSSTS, SMSTS, Face fit certificates and the like. Contracts Manager – Required Skills - Able to communicate confidently with people at all levels. - Self-motivated and looking to progress in your career. - Able to manage multiple projects positively. - Able to work under pressure to maintain deadlines. - Computer literate with excellent IT ability. - Previous or current knowledge of kitchen installations. - Ideally a construction related qualification. - Excellent organisational and time management skills. - Understanding of health and safety – would suit IOSH, SMSTS, SSSTS. - CSCS or HBF Card. - A full driving licence. Our client is a well-established UK manufacturer with over 50 years of success, supplying high quality fitted furniture into some of the largest residential developments in the UK. They are known for their strong reputation, long term partnerships and commitment to developing talent internally. This is a genuine career opportunity with full training provided and future career prospects in line with company growth. #INDMM TPBN1_UKTJ

Matthew Clark is part of the C&C Group which is a leading manufacturer, marketer and distributor of premium branded cider, beer, wine and soft drinks. Our C&C brands include Tennent’s (Scotland’s favourite beer), Bulmers (Ireland’s No 1 cider) and, Magners as well as a growing portfolio of super-premium and craft beers and ciders, such as Menabrea and Orchard Pig, rooted in nearby Somerset. About the role Shift: Monday to Friday (Occasional weekend work if required) As an experienced leader, you will be responsible for leading a team which includes team, class 2 drivers, administrators, and drivers’ mates to ensure safe, efficient, reliable, and cost-effective deliveries are made to our customers. Maintain a high level of customer satisfaction while managing the daily operation while using your leadership skills to motivate and inspire staff to achieve and adhere to health & safety standards. Be accountable for ensuring compliance in transport legislation and the implementation of cost-effective enhancements to improve the service we offer. Key Accountabilities • Ensure all items delivered are to agreed customer specification with minimum wastage., • Ensure that the department and depot achieve the company quality targets whilst operating within productivity targets., • Proactive communication with internal and external customers, line manager and customer service team regarding operational issues., • Maintain staff performance and identify further training / retraining during 1:2:1 sessions and performance meetings including disciplinary investigations., • Ensure that all vehicles and associated equipment are operated in the appropriate manner meeting all current driver and vehicle legislation and within Company Policy., • Ensure that all drivers and mates are aware of and comply with all relevant Health & Safety and Fire regulations, and that the approved Matthew Clark uniform and Safety wear is always worn by all staff., • Investigate infringement through de-brief and escalation as required. About you In this role, being organised is only the start. You also need to be motivated, adaptable and able to take the initiative to solve problems and inspire staff to be the best. • Management/Leadership experience in FMCG or Logistics environment is a must., • Excellent communication skills to deliver accurate information to customers and Depot Management., • The ability to work efficiently and accurately under pressure., • Be professional, approachable, and helpful to ensure smooth running of the general operation., • Attention to detail / accuracy., • Good IT skills including Microsoft office packages, • Must hold a Transport Management CPC, • IOSH Managing Safely knowledge desirable About us Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the C&C Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. C&C Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Logistics Manager | Main Contractor | Residential Surrey £50k-60k + Package Start May 2026 The Company The building contractor takes of projects of varied nature, covering every Market Sector. The building contractor has always been known to have an excellent reputation, focusing on the delivery of Large construction projects. The Candidate The Candidate we are looking for is someone who can prove longevity experience working as a Logistics Manager across varied sectors. The candidate would have ultimate responsibility for managing the Logistics on site reporting back in to the Site Manager & Project Manager. Typical Duties • Managing deliveries using our Smartsheet system. • Manage the crane and hoist booking in using our Smartsheet system. • Deliveries to be checked off in line with paperwork/delivery dockets to ensure all materials have been delivered/no damage etc. Dockets to be brought to BCL office every evening for review. • Ensure delivery driver inductions are completed and drivers are complying i.e. handrails on trucks, PPE being worn etc. • Ensure all deliveries being off loaded with Hi ab chains etc, have all the applicable certs for Hi ab, lifting equipment etc. • Monitoring block/brick on site and highlighting if stocks are low or if there are too many on site. • Contractors allocated laydown areas to be monitored and deliveries refused if materials are not being moved within 2-3 days. • Supervising traffic marshalls, forklift driver and working alongside the crane team led by the crane supervisor. Keeping track of hours/breaks and signing off time sheets. • Ensuring all plant i.e. forklifts, hoists etc are being maintained, in service, checks being completed and recorded. • Ensuring with the help of the crane supervisor that all lifting equipment is in date, no damage etc. • Preplanning with scaffolding supervisor/crane supervisor to ensure deliveries are being off loaded with the crane every morning to where materials are needed. • Preplanning window/pod deliveries with crane supervisor to ensure Canti Deck is in place etc. • Managing all logistics on site including walkways/access points etc and reprimanding non-compliance. • Managing bins, skips, compactor collections, liaising directly with the waste management company. • Attending daily briefings with all BCL managers and contractor supervisors, planning works/logistics for the following day/week. • Taking instruction from our project/site managers, H&S officer etc and working as a team. • Ensuring BCL materials/temporary electrics/tools etc are looked after/maintained and replenished if necessary. • Completing weekly meter readings, bund checks etc and ensuring these are recorded. • Loading out Saturdays, pre planning with all contractor supervisors/crane team. The Requirements Proven Longevity with Previous Employers CSCS / SMSTS / First Aid Strong Communication Skills Proficient IT skills Minimum of 5 years relevant experience. On offer for the above position is an exciting opportunity for a Logistics Manager to join a privately owned main contractor, where the owners are personable, supportive and allow the managers to manage and be themselves. If this Logistics Manager position in Surrey is of interest, or you just wish to have a confidential about your current situation, then please feel free to email (url removed) or call on (phone number removed). To view all of our current Site Manager positions in London, Kent or nationwide, then please visit our website; (url removed) or register for alerts on our App (available on the App Store and on Google play)

Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community. Why Join American Golf? At American Golf, we're committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options. Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you'll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that's genuinely invested in your success and satisfaction. About the Role: As an Assistant Manager, you'll support the Store Manager in leading, motivating, and developing your team to maximise sales potential and exceed customer expectations. Your role will involve: Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching. Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies. Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency. Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture. Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews. What You Bring: Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs. Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth. Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management. Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback. Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members. Adaptability: Organised and proactive in managing store tasks and challenges. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. TPBN1_UKTJ

Inside Sales Account Manager – German Speaking Salary: £32,000-£34,000 + 10% performance bonus Location: Kingston Upon Thames Working hours: 38.5 hours per week Monday – Thursday: 8:00am – 5:00pm (1 hour lunch) Friday: 8:00am – 3:00pm (30 minutes lunch) Position Summary To provide sales support, manage relationships, and maintain high levels of customer satisfaction with distribution and assembler customers across specified territories. The role also involves developing business with existing customers by supporting Business Development Managers (BDMs), conducting customer business reviews, and making recommendations for business, process, and procedural improvements. Ensure accurate and competitive pricing is provided while maintaining excellent customer satisfaction at all times. Essential Functions Proactively manage and develop business within assigned territories, with additional support for other regions as required, from the Sunbury office. Manage customer accounts by quoting and negotiating prices, processing orders, and coordinating deliveries based on stock levels, production, and schedules. Liaise with internal departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing where necessary. Maintain frequent and professional communication with customers to secure orders, provide product information, and deliver excellent customer service. Anticipate customer needs and develop plans to support future requirements. Support Business Development Managers in the field at all times. Manage inventory levels in line with customer forecasts and reorder points (ROPs). Work with the RMA department to resolve returns-related issues. Experience / Knowledge Minimum: Fluent in English and German (spoken and written, business level) Experience in sales and/or account management Desirable: Fluency in at least one additional European language Knowledge of IT products (advantageous but not essential) Skills / Behaviours Excellent communication skills Strong organisational skills Effective time management Strong negotiation skills Good numerical ability Proactive approach Ability to meet tight deadlines Ability to use independent judgment Ability to quickly learn and understand the industry and key influencing factors

GLL is currently looking for Swimming Teachers based at Pools on the Park, in Richmond. If you have the skills and ambition to join us as a Swimming Teacher, there's never been a more exciting time to join us. This is more than just a Swimming Teacher job, it's a career. As a Swimming Teacher, you will play a key role in developing our customers' swimming skills. This is your chance to deliver safe, consistent swimming lessons that give people real confidence in the water and an invaluable life skill. As an experienced Swimming Teacher, youll thrive on supporting people to achieve their potential, taking a pupils nature and needs into account. Swimming Teachers draw on their knowledge of practices, progression, and teaching points and apply it in the most effective way. Naturally, therell be some administration involved, but rest assured that almost all of your time will be spent doing what you do best, teaching people to become stronger swimmers, whether in a group or one-to-one, and from children to adults. Were looking for Swimming Teachers who are approachable, with the friendly, patient nature needed to build peoples trust, motivate pupils, and encourage with praise. Youll need to be STA Award or Certificate level or Swim England Level 2 qualified and ideally have the National Rescue Award for Swimming Teachers & Coaches. Knowledge of health, safety, and other relevant legislation will be vital too, as will an understanding of Child Protection Policy. What youll do: Maintain a good and positive image of the Centre to customers and the public generally by providing a welcoming, helpful, and professional poolside service. Comply with the commitments outlined in the Customer Charter, ensuring that standards are maintained as stipulated. Ensure the safety and control of the pupils within the swimming lesson and to ensure that all relevant regulations applicable to the centres operation are enforced and complied with. Actively encourage pupils to enrol on further courses and short courses. Assist with new-enrolments and re-enrolments as required by the General Manager. Understand and follow the Safeguarding Policy and Procedure & Behaviour policy contained within the Swim School product. Record and complete relevant awards in line with expected standards, ensuring that the levels are obtained. Teach to the standard set within the product manual to ensure a consistent approach throughout all the centres. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: STA Award or Certificate level or Swim England Level 2 qualified. Ideally have the National Rescue Award for Swimming Teachers & Coaches. Knowledge of health, safety, and other relevant legislation. Understanding of Child Protection Policy. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Pay from £15.61per hour, dependent on qualification. This is a flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people ask your line manager for details or check out the Intranet About GLL: As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location. TPBN1_UKTJ

Database Analyst / Manager required to work near Clapham Junction (London). Please note: This is Monday to Friday 8am to 5pm office based (no Hybrid or Remote Working) and near to Clapham Junction. As part of client's safeguarding policy, applicants will be required to undertake screening relevant to the post, including checks with past employers and the Disclosure and Barring Service. My client will NOT sponsor people so if you need sponsoring, or if you hold a post study visa then please do not apply. Main duties and responsibilities: • Developing the Power BI deployment., • Undertaking a range of data-related projects, for example:, • Extracting data and producing reports to specific requirements., • Creating reports and templates and publish on SQL report Servers., • Producing Real Time report dashboards., • Submitting the annual ISC & DFE census., • Creating Internal 'Programmes' and Papers' in iSAMS, • Overseeing and supporting the flow of data between EMA and iSAMS. Qualifications and knowledge • Degree or equivalent professional qualification, • Excellent knowledge of systems, software and languages including:, • Web/application development, • Visual Studio 2019, • SQL database management, SSIS, SSRS, • SQL query writing, • Microsoft Excel - Advanced Level, • Project management, • Coaching non-IT specialists, • Producing statistical reports, • Maintaining SQL Databases & SSIS Packages, • Power BI, • Managing MIS Please send in your CV if you would like to know more and you have the above relevant skills

Caterplus - More Than a Meal, It's a Community At Caterplus , we don't just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart. What you'll be doing... As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: 5 days out of 7 | 37.5 hours per week Salary: £40k per annum Job ID: 6577 What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Central Recruitment is currently working with a London based charity whose mission is to support people experiencing homelessness to find secure accommodation and work towards a positive future. Our client is currently recruiting for a Hostel Manager, to work in the Twickenham area. The hostel is a 14-bed service that provides 24-hour support to people affected by homelessness or rough sleeping to move off the streets and into safe, secure housing. • 37.5 hours per week, • Monday - Friday, • Hours: 09:00 - 17:00 (with some flexibility to occasionally work evenings, weekends and on-call duties), • £42,000 per annum, • This is a permanent role This is a fantastic opportunity to make an impact in the lives of adults with a history of homelessness. KEY RESPONSIBILITIES: • Line manage Hostel Team Leader, Hostel Support Workers and Hostel Night Shift Worker, including supervision, appraisal, and performance management., • Oversee the day-to-day running of the hostel, ensuring a safe, well-managed, and responsive service at all times, • Lead regular team meetings, reflective practice sessions, and ensure effective communication across shifts. Provide coaching and guidance to staff on trauma-informed practice, safeguarding, and complex client support, supporting staff to use de-escalation and non-punitive approaches, • Ensure full staffing cover across rota shifts, including planning, recruitment support, and absence management, • Oversee key work delivery, ensuring support plans are effective, strengths-based, and outcome-focused, • Act as the safeguarding lead within the service, ensuring all concerns are managed appropriately and escalated where required, • Oversee financial processes including petty cash, rent collection systems, and budget monitoring, • Represent the service professionally in multi-agency meetings and forums, developing and maintaining strong working relationships with external partners, including housing providers, healthcare services, and local authorities, • Support residents to access appropriate services and move-on opportunities WHAT WE’RE LOOKING FOR: • Significant experience working with people affected by homelessness or rough sleeping, including those with complex needs such as mental ill-health, substance use, or trauma., • Experience of supervising or managing staff within a supported housing, hostel, or similar environment and of managing staffing rotas and addressing resourcing gaps, including coordinating overtime, bank/casual staff, or agency cover to maintain safe service delivery, • Strong knowledge of safeguarding, risk assessment, and incident management, with the ability to lead on identifying, responding to, and escalating concerns appropriately., • Demonstrable understanding of trauma-informed and psychologically informed approaches, and the ability to embed these within team practice, • Strong understanding of the challenges, barriers, and behaviours associated with homelessness, and the ability to implement compassionate and effective service responses., • Ability to manage complex and sometimes high-risk situations, providing clear direction and support to staff, • Strong interpersonal skills, with the ability to build effective relationships with residents, staff, and external partners, • Knowledge of local housing pathways, homelessness legislation, and community resources, • Experience of service performance monitoring, quality assurance, or contract compliance, • Good organisational and administrative skills, including confidence using IT systems for case management, monitoring, and reporting., • Ability to work both strategically and operationally, including providing hands-on support where required FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

SALES MANAGER – IT SOLUTIONS / CYBER SECURITY New Malden, Greater London £65,000 – £75,000 Basic + £40,000 OTE (Year 1) An outstanding opportunity has arisen for an experienced Sales Manager to join a fast-growing, multi-award-winning Managed Service Provider at the forefront of cyber security, data resilience, cloud storage, and managed IT services. Established in 1986, this business has built a strong reputation for delivering enterprise-grade cyber security and data protection solutions to organisations with 400+ IT users across the UK. Their consultative approach focuses on strengthening security posture, avoiding vendor lock-in, and delivering predictable, high-value cloud and backup solutions. Their flagship Cloudlake® platform provides secure, immutable backup and storage solutions designed to protect businesses from ransomware and critical data loss. Working with leading global technology partners including Veeam, Wasabi, Microsoft, Cisco, Dell, and Palo Alto Networks, they provide cutting-edge services across: Cyber Security Maturity Assessments Virtual CISO Services Penetration Testing 24/7 MDR (Managed Detection & Response) Microsoft 365 Backup Immutable Cloud Storage Managed Backup Solutions Hybrid Cloud Infrastructure Data Centre & Cloud ServicesThis role is ideal for a commercially driven sales leader with strong MSP experience, a passion for developing high-performing teams, and a proven ability to drive both new business acquisition and account growth within a consultative sales environment. What We’re Looking For Minimum 5 years’ experience within IT / MSP sales Strong background in cyber security, cloud, infrastructure, or data protection sales Proven track record of revenue growth and delivering measurable sales success Experience managing and developing high-performing sales teams Strong commercial awareness and consultative selling approach Willingness to travel nationally when required Full UK driving licence and access to a vehicleKey Responsibilities Lead the full sales cycle from prospecting through to close Drive growth across both new and existing client accounts Identify whitespace opportunities and expand strategic customer relationships Manage, coach, and mentor the Account Management team Strengthen vendor and distributor partnerships Deliver accurate forecasting, pipeline management, and CRM reporting Support go-to-market strategy and demand generation initiatives Collaborate with Business Development, Marketing, and Pre-Sales teams Represent the business at customer meetings, trade shows, and industry eventsWhat’s On Offer Competitive basic salary up to £75,000 £40,000 realistic OTE in Year 1 Excellent earning potential in Year 2 and beyond Private healthcare and additional health benefits 25 days annual leave + UK bank holidays Additional paid time off between Christmas and New Year Ongoing training and professional certifications Access to major industry networking events Genuine long-term progression path into senior leadership, with potential for Director / CRO-level advancementThis is a fantastic opportunity to join one of the UK’s most respected MSPs, helping shape the next phase of growth within a business known for innovation, customer retention, and exceptional service delivery. If you’d like to find out more, please apply today or contact Kylie for a confidential discussion: (phone number removed) (url removed)

IT Director Location: Secondary School, Sutton Salary: £49,056 – £52,194 (P04, points 35–38) Hours: 8.00am–4.00pm, Monday to Friday (45‑minute unpaid break) A forward‑thinking secondary school in Sutton is seeking an experienced IT Director to lead its digital strategy, infrastructure and IT services. This is a pivotal leadership role for a strategic, solutions‑focused professional who can drive innovation while ensuring robust, reliable and secure IT operations across the school. The Role As IT Director, you’ll take full ownership of the school’s technology ecosystem — from long‑term digital strategy to the smooth running of day‑to‑day IT services. Working closely with the Headteacher, SLT and School Business Manager, you’ll shape the school’s digital direction, support teaching and learning, and lead a dedicated IT team. Key Responsibilities Strategic Leadership Develop and deliver a long‑term IT strategy aligned with whole‑school priorities. Lead the implementation of the school’s digital vision, including the transition to MS365. Support digital innovation in teaching and learning across departments. Provide expert guidance on IT development, investment and best practice. Technology Infrastructure & Operations Oversee all hardware, software, network systems and cloud services. Ensure classrooms are fully equipped to meet curriculum and teaching needs. Manage software systems, databases, telephony and endpoint devices. Deliver reliable, high‑quality IT services across the school. Project Management Lead all IT projects from planning to delivery, ensuring timelines and budgets are met. Coordinate with internal stakeholders to ensure smooth implementation and minimal disruption. Security, Data Protection & Compliance Act as the school’s Privacy and Compliance Officer. Manage GDPR processes, DPIAs and compliance procedures. Establish and enforce robust cybersecurity protocols to protect data and prevent threats. Ensure legal and responsible use of data, copyright and digital systems. Staff Development Work closely with SLT and departments to understand their technology needs and deliver effective solutions. Provide leadership and direction to the IT Department through regular meetings and feedback. Deliver in‑house staff training to support digital confidence and capability. Support end‑users with varied digital abilities, including staff and young people. Budget & Supplier Management Manage the IT budget, ensuring cost‑effective use of resources. Oversee suppliers, service contracts and procurement to ensure value for money. Recommend future investments based on emerging technologies and school priorities. Continuous Improvement Stay informed on new and emerging technologies. Recommend improvements to enhance operational efficiency and digital learning. Lead digital transformation initiatives that support teaching, learning and school development. This role may evolve in line with the needs of the school, and additional duties may be required to support its effective running. Person Specification Essential: Significant IT experience within a school environment. Experience Essential: Proven IT leadership experience. Experience managing IT teams, budgets, suppliers and service contracts. Experience developing and implementing IT strategy aligned to organisational goals. Experience supporting end‑users with varied digital abilities. Desirable: Experience managing cybersecurity risks and safeguarding‑related technologies. Experience working within an education setting (school, MAT, college or university). Knowledge of education systems such as MIS, safeguarding platforms, MDM solutions, Microsoft 365/Azure AD, Google Workspace. Experience leading digital transformation to enhance teaching and learning. Knowledge & Skills Essential: Strong understanding of IT infrastructure: networks, servers, cloud services, identity management, endpoint management and cybersecurity. Excellent project‑management skills with the ability to prioritise and deliver to deadlines. Clear understanding of safeguarding requirements relating to digital systems and online safety. Excellent interpersonal and communication skills, able to explain technical concepts to non‑technical users. Ability to analyse data to inform decision‑making and improve system performance. Desirable: Knowledge of data protection legislation (e.g., UK GDPR) and its application in schools. Ability to create robust IT policies, disaster recovery plans and cybersecurity frameworks. Awareness of emerging ed‑tech trends and their potential impact on teaching and learning. Experience managing and supporting the Microsoft product stack (Windows 11, Windows Server, Microsoft 365, Entra, Intune). Personal Qualities Essential: Strategic thinker with the ability to create a long‑term vision for technology across the school. Strong leadership and communication skills, able to motivate and develop teams. Calm, solution‑focused approach under pressure. Commitment to safeguarding and promoting the welfare of children and young people. Flexible, adaptable and able to respond to changing priorities. Excellent organisational skills and the ability to build positive working relationships across the school community. Other Requirements Essential: Commitment to the school’s ethos, values and educational mission. Willingness to work flexibly, including attending out‑of‑hours events or responding to emergencies when required. Strong hands‑on technical capability to support system integration and provide high‑quality support to staff and students. Vision and capability to drive forward the school’s use of MS365

Salary: £30,000 - £35,000 per annum (negotiable, depending on experience) Hours: Monday to Friday, 7.30am - 4.30pm Benefits include: Company pension scheme On-site parking Easy access to public transport Lunch provisions Recognition and reward initiatives Friendly, close‑knit office environment Genuine long-term progression opportunities within a growing businessThe Opportunity We're recruiting on behalf of a fast-growing, service-led organisation that has seen significant expansion over recent years and continues to invest in its people and operations. As part of this growth, our client is creating a brand-new Sales & Operations Coordinator role to support a high-performing Key Account Manager and ensure customers receive an outstanding, seamless service. This is a busy, fast-paced role where priorities can shift quickly. It will suit someone who enjoys juggling multiple tasks, thrives on organisation, and takes real pride in delivering an exceptional customer experience. The RoleWorking closely with the Key Account Manager, you'll become a central point of coordination between customers, engineers and suppliers, taking ownership of day-to-day operational and administrative activity so sales and service delivery run smoothly. Key responsibilities include: Processing customer orders and managing service workflows Coordinating service, remedial and emergency call-outs Raising purchase orders in line with agreed schedules and supplier quotations Booking site visits and liaising with customers, suppliers and engineers Monitoring job progress to ensure service level agreements are met Reviewing completed paperwork and escalating any discrepancies Acting as a primary point of contact for customer service enquiries Managing inbound calls, emails and job status updates Proactively reviewing upcoming work schedules and future demand Supporting the Key Account Manager by removing administrative burden Issuing completion certificates, permits and documentation to clients Providing general administrative support to ensure smooth office operationsAbout You Our client is looking for a sharp, organised and people-focused coordinator who can confidently manage multiple priorities and communicate effectively at all levels. You'll ideally bring: Experience in a sales support, operations or coordination role Strong organisational and planning skills Excellent communication skills, both written and verbal A calm, solution-focused approach in a fast-paced environment High attention to detail and strong follow‑through Confidence dealing with customers, suppliers and engineers Good IT skills, including Word, Excel and Outlook Knowledge of London and the South East (advantageous) A proactive, team-oriented mindsetEmotional intelligence, professionalism and the ability to build rapport will be key to success in this role. Why Apply? This is a fantastic opportunity to join a growing, stable business where people genuinely matter. You'll be trusted, supported and given the space to develop, with clear opportunity to progress as the organisation continues to expand. If you're looking for a varied role that blends sales support, operations and customer coordination, we'd love to hear from you. IND25

Deputy Manager (Clinical) Walton-On-Thames Salary: £50,000 per annum Are you an experienced and passionate clinical leader looking for your next step? I am recruiting for a dedicated Deputy Manager (Clinical) to support the Home Manager in delivering outstanding, person-centred nursing care within a well-established care home in Walton-On-Thames. This is a fantastic opportunity for a confident NMC registered nurse with Deputy Manager experience who is committed to achieving excellence in care, clinical governance, and regulatory compliance. The Role As Deputy Manager (Clinical), you will play a pivotal role in ensuring the delivery of safe, effective, and compassionate care in line with CQC standards and best practice guidelines. You will: Provide strong clinical leadership to nursing and care teams Promote person-centred care that upholds dignity, choice, and wellbeing Take responsibility for clinical governance and oversee the service in the absence of the Home Manager Ensure compliance with CQC requirements and company policies Mentor, supervise, and support nurses and care staff Conduct clinical audits and oversee medication management Review, update, and evaluate care plans Ensure accurate documentation and record keeping Complete pre-admission and risk assessments Liaise effectively with healthcare professionals, families, and external agencies Safeguard residents by identifying appropriate referral pathways About You We are looking for someone who is: An NMC registered nurse with relevant clinical experience (essential) Experienced in a Deputy Home Manager role Knowledgeable in CQC standards and regulatory requirements Passionate about delivering high-quality, person-centred care Skilled at building strong working relationships with families, professionals, and staff Confident in promoting shared ownership of care programmes with residents and families Proactive, organised, and able to lead by example What Youll Gain Competitive salary of £50,000 per annum The opportunity to work alongside an enthusiastic and caring team A supportive leadership structure Ongoing learning and professional development opportunities Clear processes and systems to support you in your role The satisfaction of making a real difference in residents lives We believe that when our staff feel valued and supported, our residents receive the very best care. If you are ready to take the next step in your leadership journey and be part of a home that puts people at the heart of everything it does, we would love to hear from you. Apply today and help us continue to deliver exceptional care in Walton-On-Thames. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. TPBN1_UKTJ

The Defence Business Development Manager will be responsible for building Venta Global’s presence in the UK and European defence sector, with a primary focus on securing product specifications on military vehicle platforms. The role is central to achieving Venta’s strategic objective of becoming a key partner to leading defence primes. About the RoleThis Defence Business development role involves: Market development - making sure Venta is a preferred supplier within military supply chains Build and maintain strong networks and relationships with defence primes and industry influencers Drive pipeline growth by winning new specifications for Venta products and deliver revenue growth targets aligned with the defence strategy Represent Venta trade shows, industry events, and customer meetings and promote the Venta brand Benefits33 days holiday (including bank holidays) Daily free lunch and refreshments Real, freshly ground coffee! Access to Lifeworks perks and discount scheme Employee recognition and rewards Pleasant, rural location with onsite parking Additional holiday after 2 years of service Nest pension scheme Requirements We are looking for someone with experience in the Defence sector, and embodies our values of Keep it Real, Make it Happen, Own It and Bring the Zing. We are looking for someone with a winning mindset who is professional and resilient to change. Essential skills: • Significant experience in business development within the defence vehicle sector., • Strong, active network within UK and European defence primes., • Demonstrated success in influencing specifications and securing new programme wins., • Ability to engage confidently with senior stakeholders across technical and commercial functions., • High level of commercial acumen and negotiation skills., • Willingness to travel extensively. - Happy for the candidate to be based further afield in the UK, but would need to be willing to travel to Venta throughout the month Understanding of vehicle systems and integration is desired, but not essential

Area Kitchen Installations Manager Please contact Halo Personnel for salary info 25 holiday days + statutory (bank) holidays Company Car, Fuel Card, Laptop and Phone provided We are looking for candidates who live within a 1520 mile radius of Heathrow We are only able to accept applicants who possess the following: Knowledge of kitchen installations and managing people, including subcontractors A hands-on approach to management, excellent interpersonal, organisational and time-management skills Strong IT and administration experience A full UK driving licence Nice to have but not essential: CSCS/HBF/IOSH/SMSTS/SSSTS Experience of High-Rise New Build plots RAMS/Audits Role overview: As the Area Kitchen Installations Manager, you will be fully responsible for overseeing and managing the installation service within the region. Your role will involve delivering exceptional service to clients, coordinating subcontracted fitters to meet demand, ensuring all work adheres to company quality standards, and guaranteeing that project timelines are met. You will manage a large team of subcontractor fitters, and your responsibility will be to organise this team and to ensure that everything gets fitted on time.Part of your role will include visiting the sites before the kitchens are delivered to ensure that the kitchens will fit properly and to check details such as whether the property has been plastered and is ready for the kitchen to be fitted. Key responsibilities of the Area Kitchen Installation Manager will include: Coordinating kitchen installation teams to meet the demanding quality and service requirements Recruiting subcontract labour to provide an adequate fitter capacity, checking face-fit and qualifications Ensuring area performance targets are achieved Administrative duties in accordance with the role, such as plot-related documentation, photographic evidence Reviewing and closing off snags Company Overview: Our client is a privately owned manufacturer of fitted kitchen, bedroom and bathroom furniture within the UK; the organisation has been in operation for over 50 years and experience growth year on year. They have been successful in winning various tenders to supply fitted kitchens for the ongoing refurbishment of Council owned properties throughout the country as well as supplying furniture to major house builders like Barratts, David Wilson, Taylor Wimpey and Persimmon Homes.It is in this building division area of the business that our client requires an experienced Area Kitchen Installations Manager to manage the fit of approximately 30-50 Kitchens per week. TPBN1_UKTJ

Salary: £35,000–£38,000 + Bonuses (OTE £3,000–£4,000) Hours: Monday–Friday 7:30am–5:00pm + Saturday rota (9:00am–12:30pm) Benefits: Company car, mobile phone, 5 weeks holiday + bank holidays, pension, health cash plan A long‑established and reputable installation business within the home improvement sector is seeking an experienced Office Manager to oversee the day‑to‑day running of their Watford operation. This is a fantastic opportunity to join a small, busy, and supportive team where you’ll manage office operations, coordinate installations, and lead a team of four. This is a hands‑on role that will involve learning the product range and occasionally assisting with lifting and moving goods. Key Responsibilities Leading, supporting, and developing a team of four Managing customer enquiries and product sales Handling incoming calls and emails Providing face‑to‑face customer service Processing orders and scheduling installation work Checking deliveries against paperwork and maintaining stock accuracy Ensuring the office runs efficiently and professionally Some heavy lifting involved as part of the role Essential Skills & Experience Previous supervisory or management experience Strong sales and customer service background Excellent communication skills (written and verbal) Confident managing workload and prioritising tasks IT literate High attention to detail Team‑focused approach Full UK driving licence (up to 3 points acceptable) Desirable Backgrounds Garage doors Construction Home improvements Builders’ merchants Installation‑based or product‑led environments What’s on Offer £35,000–£38,000 basic salary (DOE) Monthly, quarterly, and annual bonus scheme (OTE £3,000–£4,000) Company car Company mobile phone 5 weeks holiday + bank holidays Health cash plan Company pension Supportive working environment and full training #INDEI (url removed)

Location :Kingston upon Thames Salary : Competitive package Contract type : Permanent,full-timerole Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check . We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, wed love to hear from you. As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices. The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction. Main Objectives of the role : Monitor andidentifytrainingand development opportunities for the Resident Liaison Officersteam Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through theappropriate trainingas part of their induction Making sure thatnew as well as existingResident Liaison Officers across the organisation are trained and follow the companys processes in a consistent manner To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance andresidentssatisfaction KPIs are met Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures Drive the continuous improvement of end-to-endprocesses related to clients' andresidentsinteraction Do you have what it takes? Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network Ability to work at a pace and respond quickly to changing demands and priorities Knowledge of administration, methods of reporting and Key Performance Indicators A proven understanding of Customer Care with particular reference to vulnerable people is essential First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential Proactive, with the ability to deal with issues and complaints in a calm and professional manner Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer: 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group . This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we dont just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network , supporting positive change across the built environment. Youre reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day. TPBN1_UKTJ

Senior M&E Project Manager Building Services Construction Heathrow – Terminal 2 £550/day Ltd T2 at Heathrow Airport is in the process of having its first dedicated bagged system installed to service the airport terminal. In order to accommodate the new system, a section of the terminal is being refurbished, with a target date of December 2027. We are working with the building services contractor, who will be overseeing circa £60M of MEP services to be installed. Due to the departure of the existing Senior M&E Project Manager, we are looking for someone to take this project over, joining in the late stages of the preconstruction phase, then overseeing the install, commissioning and handover. A lot of the works will be self-delivered, so you will have project engineers, construction managers and large teams of trades reporting upstream to you whilst you report to the head of our clients aviation division, the end client and various stakeholders. It is essential that you have delivered large-scale M&E projects from pre-con to handover under an NEC3/4 form of contract. Ideally you will come from a background in rail, aviation, defence, or marine ports, having being trained as a mechanical or electrical engineer earlier in your career. With the next framework (worth £10B) kicking off at Heathrow in 2027, this is an excellent time to integrate yourself to the campus and deliver one of the most prominent live projects in the H7 project cycle

Local Authority Adult Social Care, Strategic Commissioning, South West London Pay rate c. £500 / day Contract role - Local Authority Adult Social Care Pertemps are recruiting for an experienced Strategic Commissioner, within Learning Disability in Adult's Services. Please note – it is essential that you have Local Authority Commissioning experience for this role. Overview: The Learning Disabilities Commissioner will focus on strategic commissioning for residents with learning disabilities, where key themes are: Promoting Independence - through commissioning key services such as information and advice and prevention & early support which support people to remain independent Prevention and reducing health inequalities - working with Public Health, Health and the Voluntary Sector Joint up working with colleagues - working closely with social care teams, housing, market management and the digital team to deliver joint up and high quality services Partnership with providers and partners across South West London - developing joint solutions with health, community and local authority partners across South West London Co-production and engagement - Making sure people’s voices are at the heart of all services we design and commission Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on (phone number removed) or email (url removed) for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager

Head of Customer Operations Location: Epsom, Surrey (office-based with hybrid options after probation) Salary: Base 40-50k £70,000 OTE (base + bonus, negotiable based on experience) Start Date: July 2026 No sponsorship offered About Our Client Our client is an innovative SaaS company delivering digital engagement and communication solutions to local government, housing associations, and public sector organisations across the UK. They're experiencing strong growth and need an experienced operational leader to manage and scale their customer operations function as they continue to expand their client base. This is a fantastic opportunity to join a forward-thinking business where you'll have genuine impact, work closely with senior leadership, and help shape the customer experience for some of the UK's most important public services. The Role We're looking for a highly organised and customer-focused Head of Customer Operations to lead the day-to-day delivery of customer support, onboarding, service management, and operational excellence. You'll manage a multi-disciplinary team including support specialists, onboarding managers, digital outcomes experts, and marketing support staff. You'll be responsible for ensuring exceptional service delivery, managing escalations, coordinating with product and technical teams, and continuously improving processes and workflows. This isn't just a support role – it's about operational leadership, cross-functional coordination, and driving measurable improvements in customer satisfaction and service quality. Key Responsibilities Customer Support & Service Delivery • Manage day-to-day operations of customer support, including resource planning and work allocation, • Act as senior escalation point for complex customer issues, • Champion a customer success culture aligned with commercial strategy, • Monitor support trends and drive continuous improvement initiatives Service & Incident Management • Ensure high standards across all customer touchpoints, • Oversee customer onboarding alongside the onboarding team, • Operate incident management processes and communications, • Lead major incident reviews and ensure resolution within service targets Team Management • Lead, motivate, and develop a busy customer operations team, • Provide clarity, structure, and accountability across multiple functions, • Conduct regular 1:1s, coaching sessions, and performance reviews, • Foster a positive, collaborative, high-performing culture Cross-Functional Coordination • Work closely with Product and Technical teams on releases, enhancements, and escalations, • Collaborate with Sales, Marketing, and Account Management teams, • Coordinate customer communications for incidents, updates, and releases, • Support release planning and customer readiness activities Operational Governance • Define and monitor operational KPIs and service metrics, • Produce regular performance reporting for senior leadership, • Identify risks, bottlenecks, and improvement opportunities, • Ensure processes are scalable and aligned with business growth What We're Looking For Essential Proven experience managing customer operations, service delivery, or customer success in a SaaS, technology, or software business Strong people management experience with the ability to motivate and develop teams Excellent organisational and operational management skills Experience managing customer escalations and operational workflows Experience working with enterprise or public sector customers Ability to manage multiple priorities and coordinate cross-functional teams Commercially aware with a strong customer-focused mindset Process-driven, methodical, and calm under pressure Strong stakeholder management and communication skills Technical & Operational Good understanding of SaaS products and customer delivery environments Ability to work effectively with technical teams and understand technical issues Experience coordinating releases, enhancements, or customer-impacting changes Strong operational reporting and KPI management capability Desirable Experience in GovTech, public sector software, CRM, marketing technology, or enterprise software Experience managing onboarding or implementation functions Familiarity with IT service management frameworks Knowledge of email marketing platforms SFIA-aligned operational/service experience The Ideal Candidate You're likely currently managing a customer operations or service delivery function in a mid-sized SaaS company (30–150 people), supporting enterprise or public sector clients. You're technically literate, process-driven, and an excellent people manager who thrives on making operations run smoothly. You're looking for your next step – a role where you can have real ownership, work closely with senior leadership, and build something scalable. What's On Offer Career Progression Work directly with the Chief Commercial Officer Clear pathway to C-level strategic roles as the business grows Opportunity to define service standards and customer strategy Benefits £70,000 OTE (base + bonus, subject to experience) Private health insurance (after year one) Company pension scheme Friendly, supportive team culture with room to grow Working Arrangements Full-time: Monday–Friday, 9am–6pm Based at Epsom office Hybrid working available after probation (minimum 3 days per week in office) 3-month probation period How to Apply If you're an experienced customer operations leader looking for a role with genuine impact in a growing SaaS business serving the public sector, we'd love to hear from you

Store Manager | Kingston | Up to £37,000 DOE + Benefits Zachary Daniels is recruiting for a Store Manager opportunity with a premium fashion retailer based in Kingston. This is an exciting chance to lead a beautifully curated store environment, representing a brand known for quality, style, and exceptional customer experience. This role would suit an established Store Manager or a strong Assistant Manager ready to step into a flagship-style leadership role within a premium retail setting. If you have a passion for fashion, styling, and delivering a luxury-level service experience, this is a great opportunity to elevate your retail career. What's in it for you? Salary up to £37,000 per year depending on experience Generous staff discount and seasonal uniform allowance Bonus potential linked to store performance Clear progression opportunities within a premium retail environment Be part of a brand that values quality, service, and people Supportive leadership with a strong focus on developmentAs a Store Manager, your responsibilities will include: Full ownership of store performance, driving sales, KPIs, and client experience Leading from the front to deliver a premium, personalised shopping journey Inspiring, coaching, and developing a high-performing team with a focus on styling and service Maintaining exceptional visual merchandising standards in line with brand identity Driving clientelling initiatives to build long-term customer relationships and repeat business Managing stock, operations, and store processes with strong attention to detail Taking ownership of recruitment, onboarding, and ongoing team developmentWe're looking for a Store Manager who: Has experience within premium, fashion, or lifestyle retail Demonstrates a strong track record of delivering sales and KPI performance Is passionate about styling, customer experience, and brand storytelling Has a natural ability to lead, inspire, and develop teams Is highly commercial with strong operational awareness Enjoys a hands-on, customer-facing environmentIf you're a passionate retail leader who thrives in a premium environment and loves delivering an elevated customer experience, we would love to hear from you. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH36058

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Chef de Partie you will support, organise, mentor and train members of the kitchen team in line with company procedures. Ensure food preparation and control meets requirements in respect of COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported Support the manager in maintaining, ordering and controlling food stocks within budget Maintaining up to date product and menu knowledge, and maintaining a high standard of food preparation and presentation, ensuring portion and quality control Ensuring high standards of cleanliness of all areas in the kitchen and of equipment Working Pattern: 5 days over 7 - earlies and late shifts - 6:00am - 2:00pm or 2:00pm - 10.30pm Job ID: 6269 What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Work Patterns & Salary This is a single opportunity with two available work patterns — please select the one that suits your lifestyle: Option A — Monday to Friday • Salary: £29,000 – £35,000 depending on experience, • Location: Hounslow (West London), • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension Option B — Tuesday to Saturday (enhanced salary) • Salary: £29,000 – £38,000 depending on experience, • Location: Hounslow (Tuesday–Friday) | NW10 every Saturday, • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension The Company Our client is a multi-award-winning removals, relocation and storage company based in West London — and an award holder for Domestic Mover of the Year from the British Association of Removers. Completing over 1,000 domestic and commercial moves each year, they service everything from single-bedroom apartments to large estates and business relocations, with a strong reputation built on exceptional client care, operational excellence, and specialist logistics expertise. The Role As Move Manager, you will be the face of the business — the primary contact guiding clients from initial enquiry right through to completion. This is a varied and rewarding position that blends sales coordination, operational planning, and relationship management. You will work closely with the internal operations team, surveyors, and third-party suppliers to ensure every move is delivered seamlessly and to the highest standard. International moving experience would be a bonus, though not essential. Key Responsibilities • Handle incoming calls, emails and social media enquiries, identifying client needs and recommending appropriate services, • Convert enquiries into survey appointments (video, site or self-survey), optimising surveyor schedules, • Prepare and issue accurate quotations, including third-party rates, ensuring services are costed in line with profitability targets, • Follow up on quotations, address client queries, secure bookings and maintain the company database, • Act as the primary client liaison — coordinating between clients, operations, suppliers and internal departments, • Plan and coordinate all logistical requirements for moves, including third-party bookings such as contractors and parking, • Manage specialist requirements including delicate item handling, storage arrangements and complex logistics, • Proactively resolve issues and maintain clear, timely communication throughout the move lifecycle, • Maintain accurate records using the company database (Moveware), • Handle invoicing, monitor payments and gather post-move client feedback and reviews, • Manage ongoing client relationships including repeat business, storage queries and general enquiries, • Oversee storage operations — maintaining records, managing movements and producing final statements of account, • Support the sales team with appointment-making and quotation follow-ups as required, • Manage customer complaints professionally and efficiently About You You are a highly organised individual who thrives in a fast-paced, client-facing environment. You have strong attention to detail, excellent communication skills and the confidence to proactively upsell and promote a full range of services. We are looking for: • Previous Move Manager experience (Highly desirable but not essential), • International moving knowledge (advantageous), • Strong IT skills — experience with Moveware, a plus, • A proactive, solutions-focused attitude, • Excellent communication skills — written and verbal, • The ability to work independently and manage competing priorities, • Bright, motivated candidates willing to learn and develop — applications welcome even without direct experience

We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters. About the Role To manage the depot operations on a shift basis, including outbased personnel, within agreed customer service and key performance indicator targets. Key Accountabilities Within this busy Shift Manager role, your working week will be varied where no two days are the same. Your responsibilities will include: • Ensuring all customer service and KPI targets are met, • Monitoring efficiency within the depot, proactively identifying areas for improvement, • Managing the shift resource plan on a daily basis to ensure all operational requirements are met, • Ensuring best practice within the depot to comply with Standard Operating Procedures and Health and Safety legislation, • Working with the Depot Manager to produce and deliver the annual budget, • Taking responsibility for recruiting and inducting new team members, • Managing the team on a day to day basis including 1 to 1’s and performance reviews About you It will be a given that you’re an experienced people manager and it’s also important to us that you have an excellent knowledge of warehouse management systems and Health and Safety legislation. With responsibility for budget setting and management, you’ll need good numeracy skills and have the ability to draw conclusions from data. Being a business that strives to deliver an excellent customer experience, you need excellent communication and customer service skills. About Us Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process. C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles

Assistant Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you'll find the best of Londons craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, were the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining. The Role As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as youwill be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you Youre not precious. We leave our egos at the door and help get sh*t done Must have minimum 1 years experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials a fun, family atmosphere 28 days holiday Goes without saying, but well feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more , get in touch so we can arrange to meet up and show you around. TPBN1_UKCT

Lead with Purpose. Empower Independence. At Hft, a leading Social Care provider, we stand alongside learning disabled adults, empowering them to live life their way. As a Service Manager, you’ll lead a supported living service, ensuring people feel valued, independent, and in control of their daily lives. You’ll guide your team to deliver person-centred support, foster skills, promote choice, and create opportunities for achievement, while maintaining a safe, inclusive, and welcoming environment where both learning disabled adults and colleagues can thrive. What You’ll Be Doing As a Service Manager, you’ll be at the heart of your service, inspiring your team to deliver support that empowers learning disabled adults to live life their way: You’ll: * Lead and develop your team to provide safe, person-centred support that promotes independence, skill development, and well-being * Ensure services meet regulatory and internal standards, maintaining quality, compliance, and safety * Hold or maintain CQC registration for allocated supported living services, ensuring services meet all regulatory expectations * Manage budgets, resources, and colleagues effectively to maintain strong and sustainable services * Build open, trusting relationships with learning disabled adults, families, colleagues, and external partners * Support recruitment, induction, training, supervision, and appraisal to develop your team and enable achievement * Be a visible, proactive leader, including on-call responsibilities as required Who You Are You’re an experienced manager who knows what it takes to run a great service and leads with kindness, clarity, and confidence. You bring: * Experience managing CQC-regulated supported living services for learning disabled adults * The ability to hold CQC registration for allocated Supported Living services * A Level 5 Diploma in Leadership & Management for Adult Care (or the commitment to achieve this within 18 months) * Preferred experience of managing dispersed Supported Living services * Proven leadership skills that inspire teams, develop talent, and drive positive outcomes * Strong communication and relationship-building skills, with the ability to collaborate effectively across teams and partners * A proactive, solution-focused approach to challenges and change * A valid driving licence and the flexibility to travel across services as needed Life at Hft Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We’re a social care provider with a clear focus on the people we support, and we’re committed to delivering high-quality, sustainable services. You’ll be part of a supportive, inclusive organisation where your leadership creates lasting, meaningful impact. Our values guide everything we do: we’re diverse and inclusive, kind and compassionate, positive and solution-focused, and visionary about what the best life possible looks like. As a Service Manager, you’ll lead a team where empowerment, kindness, and compassion guide every interaction. You’ll enable learning disabled adults to feel confident and independent, while ensuring your team feels valued, supported, and able to thrive. What We Offer * A role with real impact, where your leadership empowers others * A warm, supportive, and inclusive team culture. * A role with real impact, where your work empowers others. * 33 days’ annual leave (including bank holidays) * Access to award-winning training and career development * Flexible pay options via Wagestream * Wellbeing support including Digital GP, counselling, and mental health services * Discounts on mobiles, life assurance, and referral rewards * Family-friendly policies and return-to-work bonuses Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone’s life is truly their own. Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us. Background checks: We’re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don’t worry; we’ll guide you through the process

Summary Housing Standards Manager You will be managing a small team focussed on ensuring that the council delivers on its legal responsibilities around housing standards (across all tenures) within the borough. Working collaboratively with a range of stakeholders, you will lead on the development and implementation of policies and practices to achieve these goals, using a mix of information, advice, financial assistance and enforcement, as appropriate. You will also lead on our work around empty homes and home energy efficiency. You will ensure that our service evolves to manage the additional responsibilities placed on it, including the Renters Rights Act 2025. The role is based at Elmbridge Civic Centre, based in Esher. The main purpose of the role Housing Standards Manager To lead, manage develop and deliver the Housing Standards Service within the borough, improving standards and ensuring compliance through regulation, advice, assistance and enforcement across a range of tenures. The role ensures that statutory standards duties are met. To ensure the council is effectively using its powers and duties to minimise the number of empty homes in the Borough, particularly long-term empty homes. To lead and manage the Housing Standards Team to deliver a high-quality service, providing coaching supervision and professional development opportunities to staff. Specific duties and responsibilities 1. To lead and manage the Housing Standards Team to deliver high-quality services through: Allocation of workloads, monitoring performance and quality assuring casework. Providing coaching, supervision and professional development to the team., 2. To be responsible for the development and operation of the councils Housing Enforcement policy., 3. To be jointly responsible for development and operation of Housing Financial Assistance Policy with the Care & Repair Elmbridge Team Manager, with the post-holder having budgetary responsibility in relation to financial assistance provided outside of the Better Care Fund., 4. To ensure adequate handling of requests and complaints about poor housing conditions, response which includes: Overseeing HHSRS inspections and ensuring appropriate action for Category 1 and 2 hazards. Completing inspection reports and schedules of work and assessments of best courses of action in line with legislation, guidance and councils policies Managing enforcement activity including improvement notices, prohibition orders, civil penalties, rent repayment orders, and prosecutions. To liaise with the councils Legal Service with regards to the taking of formal enforcement action, including representation the authority at tribunals or court where required. Ensuring licensing compliance for HMOs and other licensable properties. 2. To oversee administration the councils scheme of Financial Assistance including: The handling of enquiries and requests from potential applicants and their families, advocates or professionals about the availability of financial assistance and the processes involved. Responding to applications for assistance and undertaking initial assessments including means testing and undertaking of property inspections for the purposes of assessing works required, eligibility etc Completing schedules of work where appropriate and confirming grant decisions and securing best value in selection of contractor to undertake grant work and issuing & monitoring staged payments. 3. To oversee administration of Caravan Site Licensing for the Borough including the development and review of policy, the handling of enquiries and requests for licences, undertake inspections, issuing licences and monitoring of site licence conditions., 4. To manage and oversee the use and administration of the ICT systems used within the Housing Standards Team, including the project management of system upgrades and ensuring that the service and staff are making best use of the available technology., 5. To lead on the development, review and implementation of the Councils Empty Homes Strategy, working in collaboration with a range of stakeholders, with the objectives of making best use of the stock and reducing the number of long-term empty homes in the borough., 6. To monitor service performance and report outcomes to senior management., 7. To ensure accurate record keeping and sound data management, 8. To ensure safe working practices including lone working, through the use of risk assessments and the adoption and use of appropriate measures to manage and control risk, 9. To work collaboratively with internal teams and external agencies, to safeguard residents, 10. To engage constructively with landlords, agents, householders and tenant to promote compliance, 11. To respond to FOI requests, MP and Councillor enquiries regarding matters relevant to the work of the Housing Standards Team, to be responsible for leading on responding to complaints about the service under stage one of the councils complaints procedure and assisting with responses under stage two of the same or enquiries made by the Local Government Ombudsman and Social Care Ombudsman., 12. To lead on the promotion of home energy conservation and meeting the councils obligations under the Home Energy Conservation Act, Minimum Energy Efficiency Standards regulations for residential properties and other legislation relating to energy performance, fuel poverty and carbon reduction., 13. To ensure, subject to any necessary approvals, that the councils services adapt to reflect changes in the law such as the Renters Rights Act 2025 and the Supported Housing Regulatory Oversight Act 2023. Person Specification Housing Standards Manager Below are Mandatory Requirements : Basic DBS UK Driving Licence Access to a vehicle Copy of Environmental Health degree or equivalent Copy of certificate of registration from CIEH, or equivalent TPBN1_UKTJ

Branch Manager Outskirts of New Malden £45,000 + bonus + benefits + company car + phone + 25 days holiday + bank holidays Lloyd Recruitment Services are pleased to be working with a growing and well-established home improvement business who are looking for a hands-on Branch Manager to take the lead in a busy, fast-paced environment. This is a great opportunity for someone who enjoys being at the centre of operations, leading a small team, dealing with customers, and keeping everything running smoothly day to day. If you are someone who likes variety, takes ownership, and isn't afraid to roll up your sleeves, then this is the role for you. This is ideal for someone currently in a supervisory or management role who wants more ownership and the chance to make a real impact. Branch Manager Key Responsibilities Lead and manage a small branch team Oversee day-to-day branch operations and workflow Handle customer enquiries and support sales activity Manage incoming calls, emails, and general communications Coordinate installation schedules and job planning Provide face-to-face customer support when required Monitor and check incoming deliveries (quantities and condition) Support stock handling and general goods-in processes Assist with hands-on operational tasks as needed Maintain high standards of service, organisation, and efficiency Support the team to meet performance and service targetsBranch Manager Essential Skills & Experience Previous experience in a supervisory or management role Strong background in sales and customer service Proven ability to lead, motivate, and support a team Excellent communication skills (written and verbal) Strong organisational and time management skills Ability to manage multiple tasks in a busy environment Confident handling customer and supplier interactions IT literate (email, systems, and basic Microsoft Office) Strong attention to detail and accuracy Full UK driving licence Comfortable with a hands-on, operational role when requiredDesirable The business operates within the home improvement and exterior solutions sector, so an interest or background in construction, trade, or similar environments would be a real advantage. Extra Information: Refer a friend and earn up to £500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer

Admin & engineer co-ordinator The admin & engineer coordinator role requires a customer focused and pro-active individual whose strengths lie in communication, organisation and administration. A can-do attitude along with great customer service skills will be essential to delivering a first class service to our customers, colleagues and partners. The successful candidate will be working in a small but busy service department. You will be covering various functions including customer liaising, scheduling of engineers work, administration, stock management, warehouse duties and other Ad Hoc duties. You will be working as part of a small team and sometimes you will be working alone. The key responsibilities are: • Be the customers’ main point of contact, ensuring customer requirements are met when taking orders and booking call outs, keeping them updated throughout., • Ensure quality customer service is provided at all times, • Receiving, booking and scheduling of engineer call outs, maintenance visits, • Monitor the service mailbox & respond to customer requests in a timely manner, • Use the office IT systems to generate estimates and other administrative duties, • Effective management of stock levels and customer orders, • Assisting the MD and office manager with any admin duties & emails, • Working closely with our engineers to provide prompt service and technical support to our customers The Ideal candidate: • Previous experience working in a commercial or other service department is an advantage but not essential, • A positive can-do attitude and willingness to deliver exceptional service to our customers and partners is essential, • Must have basic levels of proficiency in IT/office software, • The ability to make decisions and organise yourself effectively will be critical as you will be required to work alone at times Benefits and Hours: • Salary dependent upon experience., • Monday to Friday 8.00am - 5.00pm, • 20 Days Holiday plus Bank Holidays Job Types: Full-time, Permanent

SEN Support Worker, Kingston Upon Thames, KT2. A rewarding part-time role for a *female Support Worker, supporting a fabulous 18-year-old girl with Cerebral Palsy. £18.00 to £19.50 gross per hour. * Nearest Station: Kingston train station * Salary/Wage: Weekdays £18.00 gph | Sleeping night £12.21 gph | Weekends £19.50 gph * Driving Requirements: Yes, a driver is required; an automatic vehicle is provided whilst on duty * Essential: Experience working with young adults with Cerebral Palsy and learning disabilities, excellent communication skills. Open to *female candidates only. Must have a full UK clean driving licence. * Days & Hours: Two Fridays per month: 4:30pm through to Saturday morning, 11.00 am One of those Fridays (once per month): 4.30pm through to 6.30pm Saturday. * Pets in Home: One small, fluffy dog * Accommodation Provided: Very comfortable single bedroom while working * Recruiter Contact: Janet About the Client/Child: Anna is an outgoing, engaging and quick-witted 18-year-old who lives with her family in an adapted home in Surrey. She attends residential school during the week and enjoys spending her weekends at home.After a busy week at school, Anna enjoys relaxing in bed and can need some gentle encouragement and motivation to get up and make the most of her weekends. We are looking for someone positive and proactive who can motivate Anna to try new activities and enjoy different experiences. Anna has a fantastic sense of humour, is very quick witted and loves making people laugh. Once she feels comfortable, she enjoys fun, playful conversation and brings lots of personality to those around her. Anna is a huge Taylor Swift fan and has even seen her live at the O2. She absolutely loves music and enjoys attending live shows, West End productions, music festivals and a variety of events. She is also a big foodie and regularly goes out for meals with her support workers and family. Anna is a big Disney fan and enjoys relaxing at home watching Disney films – especially Snow White and was supported by her staff last year on a trip to Disneyland Paris. Anna has cerebral palsy and learning disabilities. She uses an electric wheelchair and requires support with personal care, as well as moving and handling. Anna is verbal and prefers to communicate verbally, although it can take a little time to get used to her communication style while you are getting to know each other. She uses an AAC device at school but does not always use this at home. Anna can experience some anxieties, so it is important that new staff take things slowly and approach her gently while building a trusting relationship. Once Anna feels comfortable with you, she is warm, engaging and great fun to spend time with. The Role at a Glance: This role involves assisting Anna with her daily activities, championing her independence, and engaging her in fun outings such as the festivals and concerts she loves to go to. On Friday evenings, Anna is usually tired and ready for bed between 9.00 and 10.00 pm. She requires support with her bedtime routine and settling for the night. She sleeps well and usually doesn’t wake until 8:00–9:00 am. If she does wake, she can text, and the support worker bedroom is upstairs. Weekday hours are paid at £18.00 until 11:30 pm, followed by a Sleeping Night rate of £12.21 ( Weekday night rate: in line with National Minimum Wage / Weekend rate: National Minimum Wage + £1 uplift) from 11:30 pm to 7:00 am. From 7:00 am on Saturdays, the rate is a weekend rate and increases to £19.50 per hour, with the Sleeping Night rate at £12.21. This Job Would Suit: A *female Support Worker who is super energetic, ideally has similar tastes in music, festivals and has a genuine passion for supporting young people. This role could work well for someone looking for working part time alongside studying. A driver is essential for this role, and you must feel confident driving an automatic wheelchair adapted vehicle. Why You’ll Love this role: This is a lovely role, Anna being at the centre of it all. As well as her welcoming family and supportive case manager, ongoing training and supervision is also available. Working alongside Anna, to be able to make a positive impact on her life will be incredibly rewarding. Recruitment Process This vacancy is being managed through Snap Care’s Shortlist Service. We will review all applications and verify the essential criteria are met before passing suitable CVs and contact details to our client/case manager, who will continue the recruitment process directly. By applying, you consent to your details being shared with our client. Please note: Unfortunately, we are unable to provide sponsorship for any of our vacancies. *If a specific gender is required, this is a genuine occupational requirement under paragraph 1, schedule 9 of the Equality Act 2010

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are LLW employer, offering annual pay reviews Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities Gymnastics at Lampton Leisure We have recently launched a recreational gymnastics programme at our Heston and Brentford sites. To support the growth of our programme, we are looking for an enthusiastic and qualified gymnastics coaches to help lead our new recreational gymnastics programme at Lampton Leisure. This is an exciting opportunity to join a dynamic and growing programme, working with children of all abilities in a supportive and inclusive environment. What is the job of a Gymnastics Coach? As qualified gymnastic coaches, you will be responsible for delivering high-quality sessions, ensuring a positive and safe experience for every participant. You will help shape the development of gymnastics within Lampton Leisure, while supporting the growth of your team through mentoring and coaching support. You will: Deliver structured, engaging, and safe sessions across Parent & Child, Pre-School, and Recreational age groups. Instruct gymnasts on proper techniques, form, and routines. Provide constructive feedback to help gymnasts improve their skills. Help plan, organise, and review lesson content to meet badge framework and session goals. Help with equipment set-up, session briefings, and ensure safe use of apparatus Maintain high standards in safeguarding, health & safety, and inclusive practice Liaise with parents and carers to support participant progress and feedback. What are we looking for? We are looking for confident leaders who are passionate about gymnastics and coaching. You will: Hold a recognised qualification in gymnastics coaching (IGA L2, GAI BG, L2 BG) Have experience coaching gymnastic sessions Be confident working with children aged 2–12 across various ability levels Show strong communication, organisational, and interpersonal skills Understand and uphold safeguarding, welfare, and safety standards at all times At Lampton Leisure, we offer ongoing training and development opportunities, and can provide support with further training. Joining Lampton Leisure can be an excellent first step to many different routes within Leisure, including Fitness Manager, Duty Manager or Assistant General Manager. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

Due to busy demands, our well known Nationwide Distribution client is looking for Class 1 Drivers for Trunking at their busy Depot, with immediate start Afternoon and nights Weekends available. Subsidized canteen available on site. Working 9 to 14 hour shifts - Minimum 8 hrs guaranteed per shift. You will need to have held a C+E licence for a minimum of 12 months (for insurance purposes), with at least 3 continuous months worth of recent work showing on your Digi Card - NO INFRINGEMENTS! Overall objective: To assist with the smooth running of deliveries from depot to hub. Main duties/responsibilities: To complete collection and delivery of goods whilst following company procedures (NO HAND BALLING) - NO MULTI DROP Ensure goods are safely secured and paperwork is in order Follow company security procedures Keep vehicle clean at all times Undertake additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the Directors Knowledge/understanding required: Full UK ( C+E ) driving license required. Smart appearance. Good Knowledge of the English language CPC, digital tachocard IT knowledge/understanding required The ability to apply knowledge and understanding to the Job The ability to communicate effectively with the client and other members of staff in the operations and warehouse departments Attractive pay rates. Mon-Fri £18.15ph Mon-Fri O/T (After 8 hours)£25.25ph Sat £23.52ph Sat O/T (After 8 hours) £25.25ph Sun £26.25ph Holiday paid on top weekly - All rates increase after 12 weeks of service. TPBN1_UKTJ

SQL Data Manager required to work near Clapham Junction (London). Please note: This isMonday to Friday 8am to 5pm office based (no Hybrid or Remote Working) and near to Clapham Junction. As part of client’s safeguarding policy, applicants will be required to undertake screening relevant to the post, including checks with past employers and the Disclosure and Barring Service. My client will NOT sponsor people so if you need sponsoring, or if you hold a post study visa then please do not apply. The role The Data Manager is a key role providing high quality, accurate and comprehensive reporting along with a robust structure around data. The right person for this role will combine a meticulous approach to data checking and quality with an excellent understanding of the way that IT can underpin management decision making and processes. You will bring excellent skills in SQL Query writing and, producing reports and report dashboards. Most importantly, the right candidate will work with the Head of IT to deliver a high standard of service and safeguarding for my client. You will be responsible for supporting mainly MS SQL databases, creating complex reports and publishing reports to the report server using SSIS, SSRS and Power BI along with other data tools. Main duties and responsibilities: • Developing the Power BI deployment., • Undertaking a range of data-related projects, for example:, • Extracting data and producing reports to specific requirements., • Creating reports and templates and publish on SQL report servers., • Producing real-time report dashboards., • Submitting the annual ISC & DFE census., • Creating Internal ’Programmes’ and ‘Papers’ in iSAMS, • Overseeing and supporting the flow of data between EMA and iSAMS. Qualifications and knowledge • Degree or equivalent professional qualification, • Excellent knowledge of systems, software and languages including:, • Web/application development, • Visual Studio 2019, • SQL database management, SSIS, SSRS, • SQL query writing, • Microsoft Excel – Advanced Level, • Project management, • Coaching non-IT specialists, • Producing statistical reports, • Maintaining SQL Databases & SSIS Packages, • Power BI, • Managing MIS Please send in your CV if you would like to know more and you have the above relevant skills

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS • Competitive annual salary ranging from £30,000 to £32,000 based on experience plus incentives • Smart uniform provided • Free and healthy meals when on duty • Grow your Career your next position could beas a Reception Manager or Assistant Front Office Manager • Personal Development programmes designed to support you at every step of your career • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) • Team Member Referral Program • High street discounts: with Perks at Work • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) • Discounted dental and health cover • Free Parking • Modern and inclusive Team Member's areas What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

Eden Brown Synergy are currently looking for an experienced Team Manager to join the First Contact / Front Door Team for London Borough of Sutton. Duties and Responsibilities: * Managing a busy Front Door / First Contact Team responsible for receiving and screening safeguarding referrals. * Overseeing threshold decision-making, risk assessments, and timely safeguarding interventions. * Providing management oversight and supervision to Social Workers and frontline practitioners. * Ensuring referrals are progressed appropriately in line with statutory guidance and safeguarding procedures. * Working closely with MASH partners, education, police, health, and early help services. * Supporting service performance, quality assurance, and continuous improvement initiatives. * Promoting effective multi-agency safeguarding practice and child-focused decision-making. Working Pattern: * Hybrid working Pay Rate: * £45.20 p/h Umb Essential Requirements: * Social Work Qualification - Degree or equivalent * Social Work England Registration * Previous Team Manager experience within Front Door, MASH, or Assessment Services * Strong knowledge of safeguarding legislation and threshold decision-making * Experience supervising frontline children's social care staff * Excellent leadership and multi-agency working skills Benefits of working with Eden Brown Synergy include: * DBS check processed and paid for by Eden Brown Synergy * Twice weekly payroll * Dedicated recruitment consultant to support you throughout Please apply with an up-to-date CV for immediate consideration. Please contact me on (phone number removed) or K.Dsouza@ (url removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scotts Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and enthusiastic Bar Supervisor to join our vibrant team. As a Bar Supervisor, you will play a vital role in supporting the bar operations, ensuring exceptional service, and contributing to the overall success of our establishment. If you have a passion for mixology, excellent leadership skills, and a commitment to delivering a top-notch bar experience, we invite you to be a key player at our restaurant. Key Responsibilities: - Assist in overseeing the day-to-day operations of the bar, ensuring a high level of service. - Support the Bar Manager in the development and execution of creative and high-quality drink menus. - Provide guidance and training to bar staff, promoting teamwork and maintaining service standards. - Assist in managing inventory, ordering supplies, and maintaining a well-organized bar area. - Contribute to strategies that enhance bar revenue and profitability. - Handle guest inquiries and concerns related to the bar with professionalism and efficiency. - Collaborate with other team members to maintain a positive and efficient working environment. Requirements: - Previous experience as a Bar Supervisor or in a similar role within the hospitality industry. - Knowledge of mixology, beverages, and industry trends. - Strong leadership, communication, and interpersonal skills. - Ability to work in a fast-paced environment and efficiently manage tasks. - Familiarity with inventory management and ordering processes. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scotts Mayfair), The Ivy Collection & Bills -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged. TPBN1_UKCT

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scotts Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Assistant Restaurant Manager to join our team. As an Assistant Restaurant Manager, you will play a key role in overseeing daily operations, ensuring exceptional guest experiences, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering excellence, we invite you to be an integral part of the team. Key Responsibilities: - Collaborate with the Restaurant Manager to oversee and manage all aspects of restaurant operations. - Supervise and mentor staff, providing guidance to maintain high service standards. - Assist in developing and implementing effective business strategies to drive revenue and profitability. - Ensure adherence to company policies, procedures, and quality standards. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Foster a positive and inclusive work environment, promoting teamwork and a strong work ethic. Requirements: - Proven experience in a leadership role within the hospitality industry, preferably as an Assistant Restaurant Manager. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Knowledge of restaurant management software and basic financial acumen. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scotts Mayfair), The Ivy Collection & Bills -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged. TPBN1_UKCT

Account Manager Basic Salary £35k to £40k + £20k OTC (uncapped) & Benefits Location – Hybrid/Surrey (3 days a week) Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. The Role: The Account Manager will be assigned a territory, which is typically 150 Accounts (plus the subsidiaries). The role is to retain the existing revenues in the account and find opportunities to cross sell and upsell the new portfolio of products. It will require high levels of energy, attention to detail and a desire to be successful. A person that embraces change and has a hands on approach. Key Responsibilities: * Primarily office based the successful candidate will focus on retaining and growing their base of approx. 150 accounts. * Protect the base – understand each clients contract status, account health any potential churn risk and have a retention plan for each account. * Prioritise high risk renewals, strategic renewals and top spending accounts, with a view to retain with inflation. * Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering * Identify and communicate any churn risk immediately through relevant channels and plan a mitigation strategy. * Overachieving the sales plan, with a key focus on forecast accuracy and generating new pipeline. * Executing a sales methodology for growing key accounts, improving CSAT and maintain and updating Account development plans. * Ability to analyse sales data from Salesforce CRM to accurately forecast, drive sales improvements and manage sales performance to achieving sales targets * Delivering excellent bid and proposal responses with Executive summary and win themes * Be an ambassador leading by example at every opportunity. * Embrace new technologies to improve accuracy and efficiency such as AI agents * Maintain a high level of accuracy though Salesforce record keeping, including opportunity management, pipeline generation, forecasting, leads and contacts maintenance. Candidate Description: * A proven track record of managing a multi-disciplined sales in business services, managed services or a technology-enabled service environment. * Previous experience in a regulatory environment or with a technology-enabled business service, experience in compliance or health & safety solutions would be considered desirable. * Experience or understanding of a SaaS or subscription based service would be helpful. * Demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology. * Disciplined, tenacious, proactive, considerate, positive, supportive, and adaptable * A good communicator at all levels. * Experience in managing clients through a CRM

Account Manager Location: Epsom, Surrey (hybrid after probation) Hours: Monday to Friday, 9am – 6pm Salary: OTE £55,000 (base + commission/bonus) Who they Are They are innovative software company based in Epsom, Surrey. They have been delivering complex digital solutions to public and private sector organisations across the UK. The flagship product is a trusted communications and engagement platform used by local councils, NHS trusts and central government departments — helping teams inform and engage citizens, promote initiatives and share policy updates in a secure, accessible and impactful way. They are proud to be part of the G-Cloud and Digital Outcomes & Specialists frameworks, supporting the UK public sector's digital transformation journey. Recognised as one of the fastest growing tech suppliers to the public sector, we have built a fantastic portfolio of central and local government and NHS customers — and they are looking for the right person to help us take that further. The Role This is not a role for someone who waits to be told what to do. they are looking for an Account Manager who takes full ownership of their portfolio — someone who is meticulous, commercially minded, and genuinely invested in the success of their clients and the business. You will manage a portfolio of customers, primarily in the public sector, building deep relationships, driving platform adoption and identifying every opportunity to grow and strengthen those accounts. You will be the first person to spot a renewal on the horizon, the one who has already started the conversation before anyone else has noticed it is due. You will understand the procurement landscape your clients operate within, plan ahead to navigate it, and make sure nothing slips through the cracks. Where there is an opportunity to upsell or introduce a client to a feature or service that genuinely adds value, you will take it — not because you have been asked to, but because you understand the platform, you know your clients, and you can see the fit. Experience working with public sector clients is a strong advantage given the nature of the portfolio, and a good understanding of public sector procurement processes will help you hit the ground running. What You Will Be Doing As the main point of contact for your assigned customers, you will manage the full relationship across every stage of the contract lifecycle. That means understanding each client's goals, challenges and priorities, identifying the needs of different stakeholders within their organisations, and ensuring they are always getting the most out of our platform. You will build the kind of trusted relationships where clients come to you first — and where your knowledge of their organisation means you can anticipate their needs before they articulate them. On the commercial side, you will take ownership of renewals from start to finish. You will plan ahead, manage timelines proactively, and work within public sector procurement frameworks to ensure deals are progressed and completed without unnecessary delay. You will actively look for opportunities to upsell relevant features, services or expanded usage, contributing to revenue growth through your client knowledge and the quality of your engagement rather than through pressure or box-ticking. You will gather and interpret client requirements to propose tailored solutions, provide clear guidance on the effective use of our products, and deliver training and onboarding sessions that genuinely support adoption. When issues arise, you will coordinate with internal teams to resolve them quickly and effectively, keeping clients informed and confident throughout. You will also support the preparation of responses to pre-qualification questionnaires and tender invitations, drawing on your understanding of the clients and the platform to contribute meaningful, well-informed content. Throughout everything, you will represent us in a professional, credible and approachable manner, upholding the highest standards of integrity in every client interaction. What they are Looking For You are proactive, organised and commercially sharp. You take ownership instinctively — not because it is in your job description, but because that is how you work. You are meticulous when it comes to renewals and contract management, with a natural ability to plan ahead and stay on top of timelines without needing to be chased. You understand how public sector procurement works and you know how to work with it, not against it. You are a strong communicator who builds genuine relationships, and you have the confidence and knowledge to upsell in a way that feels natural and client-centric rather than pushy. You are comfortable working across a varied portfolio, managing multiple priorities simultaneously, and you thrive in an environment where you are trusted to get on with things and make good decisions. Experience in a similar account management role, ideally working with public sector clients, is important. Familiarity with SaaS or digital platforms is a plus. Career Progression You will work closely alongside our Account Director, with real potential to move into senior or strategic roles as the business continues to grow. There are genuine opportunities to influence product development, shape customer strategy and contribute to innovation projects — this is a company where good people are noticed and invested in. Benefits We offer a competitive benefits package including an OTE of £55,000 (base salary plus commission and bonus), private health insurance after your first year, a company pension scheme, and a friendly and supportive team culture with real room to grow. After a six-month probation period, flexible hybrid working is available. Our Epsom office is just a five-minute walk from the train station, making the commute straightforward

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