Italian Speaking Team Travel Manager
1 day ago
London
Please note only suitable travel candidates based in the UK with will be contacted for this post. Please email to apply. We are seeking an experienced Italian Speaking Travel Team Manager to join a highly successful luxury travel company working remotely (based in the UK only). Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy. Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks. This exciting Italian Speaking Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail. Italian Speaking Travel Team Manager Duties: • Managing sales performance and team cohesion for Travel Design., • Serving as primary liaison for cross-departmental relationships., • Monitoring team performance weekly, providing proactive feedback and, • Conducting weekly team meetings, fostering accountability and motivation, • across key metrics (calls, follow-ups, emails, client relations, conversion, • rates); tracks progress and provides solutions., • Managing lead allocation, considering workload, staff requests, and skill sets, • to optimize productivity and revenue., • Ensuring successful implementation of new systems and business processes, • through leadership, coaching, and training., • Developing new sales initiatives., • Managing sales budgets and targets, • Managing current products and proposes new product offerings. Italian Speaking Travel Team Manager – Essential Requirements: • At least 2 years team leader/management experience within the travel industry., • Experience selling private tours of Italy Fluent in written and spoken English and Italian., • Proficiency in staff management, including adapting management style (micro/macro) to optimize productivity and well-being., • Capability in identifying and nurturing staff talent for career progression., • Proficiency in staff coaching and training on systems and processes, including onboarding and off-boarding., • Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite. Please note only suitable travel candidates based in the UK with will be contacted for this post. Please email to apply.