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At Lanes Group nothing is more important than the health, safety and well‑being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully. Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on‑call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience. Planning is seen, both internally and externally, as an integral part of the business, driving the smooth completion of work in the field and consistently providing excellent customer service, collaboration, accountability, leadership and a multi‑skilled workforce. As a Planned Maintenance Team Manager effective use of leadership skills is essential in ensuring the activities undertaken positively reflect on Lanes Group and our client, Thames Water. You will be leading a team of around six Proactive Operations Planners. Service Planning Manager Based out of Customer Solution Centre (Slough, Berkshire) Permanent, full‑time Monday to Friday, 37.5 hours Up to £35,500 per annum, depending upon experience. 24 days holiday (plus bank holidays); health cash plan; onsite parking; auto enrolment pension scheme; friendly working environment; personal learning. Interviews to commence ASAP Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste‑water network and drainage problems. • Functional management of a team of planners within the planned maintenance department., • To be the first escalation for any planning issues with planned maintenance jobs., • To oversee the planning of all planned maintenance crews to ensure work is planned to the expected standard to deliver the required completion rates., • To work in conjunction with the Planning Manager to ensure maximum productivity on the planning desk., • To help build planning processes to ensure the smooth running of the different programmes of work., • To work closely with the Technical Specialists and Thames Water to ensure that all legacy jobs are planned and completed within their target months., • To shadow the Planning Manager when and if required i.e.: cover for annual leave and meetings., • To liaise with the Field Management teams regarding engineers performance and productivity., • To lead the training of new starters within the planning team., • Responsible for the day to day running of planned maintenance work and the first point of call to the planning team for any technical questions or support., • Any other reasonable ad‑hoc tasks, duties or projects as requested by management. By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’. Each role and value has an alignment to set proficiency levels and expectations, linked to our core values of Leading, Agile, Nurturing, Engaging and Safe & Secure. • Strive to be always positive and constructive, • Adhere to all company policies, • Straight talking about the facts of the situation – open discussions are the best way to find solutions, • Help others through communicating clearly, • Deliver on commitments, • Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, • Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’ The ideal candidate will: • Have the ability to performance manage, • Be engaging and direct teams in line with Lanes Group Vision and contract objectives, • Direct and lead by example, sending a clear message about the level of quality required, • Identify and solve performance and planning issues in a timely and effective manner to ensure customer satisfaction and business improvement, • Be aware of all Lanes Group policies and your responsibilities towards them, • Have great interpersonal skills to create relationships with the team, • Have basic knowledge of both Google Suite and Microsoft 365, • Have solid communication skills, • Be resourceful and proactive, • Multi‑task, prioritise, work under pressure and on own initiative, • Willingness to learn and opportunity for development At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group is a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer. Please note: the job title advertised might vary from the job title on the contract due to local job title structure. We do reserve the right to close this advertisement early if we receive sufficient number of suitable applications. #J-18808-Ljbffr

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover fast approaching £700 million with an EBITDA £68 million, with almost 4,500 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully, added to this, we are the market leader in Regulated Wastewater Utilities. Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra. Reporting to the Head of Service Delivery, the Planned Maintenance Regional Manager is responsible for leading regional wastewater planned maintenance operations, delivering high levels of customer service, and ensuring operational excellence across the region. This is a field and office-based leadership role with accountability for managing Operations Managers, Field Managers, Technical Specialists, Engineers, supply chain partners, and operational processes to deliver against contractual KPIs, service standards, and budget targets. The role is central to driving performance, improving processes, strengthening stakeholder relationships, and ensuring safe, efficient, and customer-focused delivery across the wastewater network. Position: Regional Manager (Planned Maintenance) Location: Slough Head Office, Planned Maintenance Division (Slough, Berkshire) - due to the nature of the role, travel will be required across our network, covering Greater London, the Home Counties and Thames Valley Job Type: permanent, full time Hours: Monday to Friday, 37.5 hours Salary: Competitive subject to experience Benefits: 24 days holiday (plus bank holidays); personal learning; workplace pension; health cash plan; onsite parking; free access to wellbeing support About the role: Due to continued growth and development, we are now looking for operational focused people to join us in our Planned Maintenance Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems. This is a highly professional role that involves a great deal of skill and knowledge to manage people in a high-paced operational environment. Key Responsibilities: • Lead and develop Operations Managers, Field Managers, Technical Specialists, and Engineers to deliver high-quality planned maintenance services., • Drive operational performance across the region, ensuring delivery against KPIs, SPIs, ODIs, and contractual targets., • Oversee incoming and existing work banks, ensuring effective prioritisation, allocation, delivery, and reporting., • Manage regional resource and vehicle planning to maximise service efficiency and operational productivity., • Agree daily and weekly work composition with relevant stakeholders where required., • Take ownership of regional operational issues, leading investigations and implementing corrective actions and improvement plans., • Ensure the quality and quantity of planned maintenance activities are delivered at maximum efficiency. Customer Service & Stakeholder Management: • Act as the senior regional point of contact for client engagement, maintaining strong working relationships through regular communication., • Build effective relationships with clients, Command Centre, TWUL, supply chain partners, and internal support functions., • Take ownership of regional customer service complaints, ensuring timely resolution through direct action, improvement plans, or escalation., • Promote a culture of customer excellence across all operational teams and ensure delivery of a high standard of service. People Leadership & Development: • Provide strong leadership and direction to Operations Managers and wider field teams, setting clear expectations and holding individuals accountable., • Foster a high-performance culture aligned with company values, promoting engagement, motivation, and accountability., • Coach and support managers and teams through regular performance feedback, site engagement, and reporting insight., • Support HR processes including recruitment, investigations, disciplinaries, grievances, appeals, and wellbeing-related matters in line with company policy., • Lead by example, demonstrating the behaviours and standards expected both on site and in the office. Continuous Improvement & Process Management: • Identify and implement continuous improvement initiatives to enhance operational efficiency, internal visibility, and customer outcomes., • Use performance reporting to drive better decision-making, coaching, and accountability across the region., • Promote consistency in ways of working, procedures, and behaviours across the operation., • Work collaboratively with other Regional Managers and support teams to share best practice and improve wider business performance. Health, Safety & Compliance: • Drive and promote a strong culture of safety, compliance, and operational excellence., • Undertake site visits and audits to assess conditions, working practices, and compliance with company procedures and legislation., • Work closely with the Health, Safety & Wellbeing team to ensure all activities meet environmental, health, safety, and security standards., • Encourage continuous improvement in safety performance and ensure all operational activities comply with government regulations and company standards. Commercial & Strategic Delivery: • Deliver regional performance within agreed budgets, balancing cost control with customer service and operational quality., • Understand and manage contractual performance mechanisms, including incentives, service credits, and KPI/SPI measures., • Support the wider wastewater network strategy and contribute to regional and business-wide objectives., • Work cross-functionally with all support functions within the business to support successful service delivery. Additional Responsibilities: • Participate in the on-call rota as required., • Lead investigations and report findings to the Head of Service Delivery and senior leadership as appropriate., • Be aware of all Lanes Group policies and your responsibilities towards them., • Maintain awareness of company policies and ensure they are implemented consistently across the region., • Any other reasonable ad-hoc duties, tasks or projects as requested by the Senior Leadership Team. So if you thrive in a fast-paced, agile environment and enjoy leading teams to deliver operational excellence and outstanding customer service, where no two days are the same, then this could be the role for you. At Lanes Group, our Regional Managers lead from the front — driving performance, supporting and developing their teams, and ensuring operations are delivered safely and to the highest standard. If you want to join a growing company that values your leadership and is committed to nurturing your potential and career progression, then we are the right Company for you. The successful candidate will: • Communicate care and passion for the Company and its brand, • Strive to be positive and constructive at all times, • Straight talking about the facts of the situation – open discussions are the best way to find solutions, • Deliver on commitments, • Support all of the team that you are working with to ensure the achievement of goals, • Adhere to all Lanes Group policies About you: The ideal candidate will have the following skills / experience: • Must have a Full UK Driver's Licence, • Strong managerial experience in an operational environment, • Leadership and strong interpersonal, relationship-building and networking skills, • Strategic thinking and stakeholder management, • Change management along with being resilient, flexible and adaptable, • Confidentiality is important within this position and we are looking for someone with experience of working with sensitive information, • Prioritise your workload and being organised is crucial as this is a fast paced position, • Have the ability to deal with people at different levels, • Proficient within the Microsoft Office Suite, • Although it is not essential it would be desirable if the successful candidate has one of the following:, • a Bachelor's Degree in Business Management / Administration, Operations Management, • a Certified Business Operations Professional (CBOP) qualification, • a Certified Operations Manager (COM) qualification, • or a similar relevant qualification, • Previous experience in the drainage industry or utilities industry is beneficial At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer. #J-18808-Ljbffr

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Individuals working as technical specialists are responsible for analysing and providing solutions to technical drainage issues, providing technical support to other departments and operatives, as well as supervising work process and ensuring health and safety. It’s a major reason we are the UK’

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The Lanes Group plc comprises a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in

Supportive working environment as part of a growing successful Group.

Be aware of all Lanes Group policies and your responsibilities towards them. Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

Lanes Group PLC is seeking a Planned Maintenance Team Manager based in Slough, England.

At Lanes Group nothing is more important than the health, safety and wellbeing of our people and our customers. Be aware of Lanes Group policies and your responsibilities towards them. Have great interpersonal skills to create relationships with the team, engineers, and wider Lanes Group network.

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This is a fantastic opportunity to start a rewarding career with Lanes Group, working closely with one of our most exciting clients and contributing to their AMP8 objectives. Ensure that all work is carried out in accordance with the standards, policies and procedures of Lanes Group and its customer

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PPE / safe site setups protecting Lanes Group employees, the public and other road users. Be aware of all Lanes Group policies and your responsibilities towards them. At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered.

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Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

Be engaging and direct teams in line with Lanes Group Vision and contract objectives. Be aware of all Lanes Group policies and your responsibilities towards them. At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered.

Lanes Group is seeking a Waste Network Manager for Crossness Sewage Treatment Works in Greater London.

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A leading rail services provider in Greater London is seeking an experienced PWT/Site Person in Charge to oversee protection arrangements during fencing operations in live rail environments.This safety-critical role requires hands-on experience in vegetation clearance and chainsaw operations.Respons

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A leading environmental services provider in Greater London is looking for a skilled Groundsman to assist in vegetation management for the Transport for London network.The role requires experience with chainsaw operations and vegetation clearance within live rail environments.Candidates must have re

Friendly working environment as part of a growing successful Group.

Lanes Group plc comprises a range of established service provider subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always ma

Be aware of all Lanes Group policies and your responsibility towards them. At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful

Lanes Group is searching for an experienced Industrial Vacuum Tanker Operator in Chester.

A leading rail operations contractor in the United Kingdom is seeking an experienced Site Person in Charge (SPC) to oversee protection arrangements within their Fencing Team across multiple rail sites in London.This safety-critical role requires hands-on capabilities in vegetation clearance and chai

Lanes Group seeks a Planned Maintenance Regional Manager to lead and manage wastewater operations across Greater London and Thames Valley.

Lanes Group is seeking an Operations Manager for their Utility Division in Greater London.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer. Be aware of all Lanes Group policies and your responsibilities towards them. Adhere to all Lanes Group policies.

Any internal candidates currently employed within a division of the Lanes Group must complete an Internal Application form and submit to recruitment.

PPE / safe site setups protecting Lanes Group employees, the public and other road users. Be aware of all Lanes Group policies and your responsibilities towards them. At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers.

This is a fantastic opportunity to start a rewarding career with Lanes Group, working closely with one of our most exciting clients and contributing to their AMP8 objectives. Ensure that all work is carried out in accordance with the standards, policies and procedures of Lanes Group and its customer

A rail maintenance company is looking for experienced Tree Climbers to work on vegetation management projects within the Transport for London network.This role requires safe climbing, rigging techniques, and adherence to strict railway safety standards.Essential qualifications include NPTC/LANTRA ce

Friendly working environment as part of a growing successful Group.

Be aware of all Lanes Group policies and your responsibilities towards them. At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindfu

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