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As Chief Financial Officer, you will work closely with the CEO, COO and Board. Your new companyAbbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The current incumbent, James believes “This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & Management Accounts. There’s a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and CEO, Sally. Your colleagues are a great bunch of people, and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don’t take yourself too seriously!” Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society’s long-term direction and future success. Key responsibilitiesStrategy & Planning • Support the development of organisational strategy and business planning., • Use your knowledge and experience to proactively originate new ideas to discuss with the CEO., • Identify funding opportunities and support budget development for new initiatives., • Lead forward-looking financial strategies with a focus on risk, sustainability and growth., • Oversee budgeting, capital planning and KPI frameworks. Operations • Play an integral role in executive-level decision-making., • Build strong, collaborative relationships across the organisation and support non-finance colleagues., • Develop and enhance financial systems and processes., • Manage investment relationships to maximise returns., • Lead the finance function and oversee payroll, purchasing and transactional processes., • Oversee due diligence, acquisitions and potential divestments., • Lead the development and maintenance of the Society’s IT systems. Financial Reporting • Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS., • Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management • Identify key financial and operational risks and implement mitigation strategies., • Oversee legal matters related to the Society’s financial assets., • Maintain robust internal controls and ensure full regulatory compliance., • Review insurance cover and ensure audit readiness., • Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management • Lead cash flow management and financial forecasting., • Arrange financing and third-party funding as required., • Oversee investment portfolios and protect the Society’s funds. Stakeholder & Third-Party Management • Build strong relationships with banks, investment advisers and insurers., • Represent the Society in financial and legal matters., • Monitor and report third-party performance to the Board. Additional Responsibilities • Maintain ongoing professional development., • Promote equality, diversity and human rights within the organisation., • Keep abreast of sector developments and relevant legislation., • Undertake additional duties as required by the CEO.What you'll need to succeedQualifications & Experience, • ACA/ACCA/CIMA (or equivalent) qualification., • Minimum seven years’ progressive experience, ideally within a not-for-profit environment or SME., • At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered)., • Proven experience working with Boards and executive leadership., • Excellent written and verbal communication skills., • A collaborative approach with the ability to support and influence non-finance colleagues., • A broad understanding of organisational performance beyond finance. Key Skills • Strategic planning and organisational vision., • Financial strategy, modelling and planning., • Strong budgeting, forecasting and analytical skills., • Experience improving systems and processes., • Commercial acumen and sound financial judgement., • Team leadership and cross-functional collaboration., • Ability to review and interpret legal documentation., • Acts as a trusted partner and sounding board to the CEO. Soft Skills • Approachable, personable and easygoing style., • A sense of humour and ability to build rapport., • Intelligent, confident and clear-thinking. What you'll get in returnThis is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you’re looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation.This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4785499

Job Title: Customer Care Associate Location: Remote (with quarterly travel for team meetings) Brand: LRG Salary: Competitive Salary Package About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s reputation for excellent service. Working closely with the Customer Care Manager, you’ll handle complex complaints, provide expert guidance, and ensure service standards are met consistently across the business. Key Responsibilities: Provide administrative and technical support to the Customer Care Manager and Director of Customer Support and Engagement Manage the Customer Care email inbox to allocate emails using the colour coding system Review complaints and where appropriate referring cases directly to a Regional Director for prompt response to prevent escalation Accurate recording of complaints received across the Group, issue acknowledgements, and ensure all LRG’s Service Level Agreements are met Promptly answer the Customer Care phone line in a professional and helpful manner Manage the outstanding complaints and chase internally to ensure LRG’s Service Level Agreements are met Hold video meetings with senior staff to offer guidance on Stage One complaints and escalate appropriately for Stage Two cases Assist the Customer Care Associates to support them in responding to Stage Two and Three complaints Investigate and collate data for Stage Two and Stage Three complaints Communicate directly with complainants to work towards swift and fair resolutions Draft high-quality written responses for Stage Two and Stage Three complaints Assist with managing communications with The Property Ombudsman (TPO) and oversee the administration of TPO complaints Support the monitoring and management of social media reviews and messages. Assist in the administration and management of _ to maintain the Group’s online presence. Maintain a thorough working knowledge of LRG’s systems, procedures, and business variations. Keep up to date with industry legislation and regulatory changes. What are we looking for: Extensive knowledge of the lettings industry, supported by significant hands-on experience. Exceptional attention to detail and clear, professional communication skills. Propertymark Level 3 qualification (or currently working towards it/willing to complete). Strong reporting skills, with the ability to extract and present data effectively in Excel. Excellent administrative and letter-writing abilities. Confident problem-solver, capable of managing legal and procedural queries from branch staff. Collaborative team player with a proactive approach. Proficient in Microsoft Office applications. What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive base salary and Commission structure Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Astute's Power Team is partnered with a global company, to recruit for an Operations & Maintenance (O&M) Reliability Manager to assist with the UK, and occasionally global, O&M matters across the fleet of Energy from Waste Power Stations. The vital O&M Reliability Manager role comes with a competitive salary + Car Allowance + Bonus + Private Medical + travel expenses + other benefits. This is a hybrid role which will involve travel across the UK as well as international travel. If you're an experienced Plant, Operations, Engineering/Maintenance Manager, who would like to work for a company who invest in professional development of their employees, then upload your CV to apply today. Responsibilities and duties Reporting to the O&M/Performance Director, you will be responsible for: Perform independent audits and inspections across O&M sites, delivering comprehensive reports, improvement initiatives, and practical recommendations to strengthen operational reliability, maintenance efficiency, and asset health. Maintain full compliance of operational and maintenance activities with legal, corporate, client, HSEQ, and industry standards, while fostering a proactive culture of safety, discipline, and ongoing improvement. Assess plant performance, maintenance practices, equipment condition, and reliability data to detect risks, optimise asset efficiency, and drive preventative and predictive maintenance efforts. Design and execute operational assurance and reliability programmes for EfW, Biomass, Renewable Gas, Biogas/AD, and industrial process plants, ensuring standardised practices and effective resolution of performance gaps. Contribute to major incident investigations, behavioural safety programmes, and cross-site knowledge sharing, providing regular operational and reliability insights to senior management and Group HSE teams Professional qualifications We are looking for someone with the following: Ideally a Degree in a relevant Engineering subject - those with HND/HNCs will also be considered A formal Health and Safety qualification such as IOSH or NEBOSH will be advantageous but not a necessity A full UK driving licence is a necessity given the nature of the role with travel Personal skills, prior experience and knowledge The O&M Reliability Manager would suit someone who has: Prior Senior Management experience within the O&M Team of a Power Station (ideally EfW) - those with significant Operations/Engineering Management will also be considered Strong understanding of critical plant including boiler systems, steam cycles, rotating plant, etc. Proven background in operations, maintenance, reliability, asset integrity or operational assurance roles Good financial and commercial acumen Salary and benefits of the O&M Reliability Manager role A competitive basic salary Car allowance Travel expenses Bonus Private healthcare Other benefits #LI-AP1 INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

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