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To apply, please submit your CV along with a cover letter, briefly outlining how you meet the criteria to the Human Resources Department by email at . Closing date for submission of CV & cover letter by COB Thursday 16th April 2026. VACANCY: Commercial Operations Manager DEPARTMENT: Commercial REPORTING TO: Head of Commercial Development WORKING HOURS: 40 hours per week To manage, and optimise the airport’s commercial operations, ensuring the effective performance of all commercial business partners, the delivery of revenue targets, and the enhancement of the overall customer experience. The role combines commercial strategy and revenue delivery with operational oversight, strong stakeholder engagement, and a commitment to continuous improvement. Key Responsibilities: Commercial Strategy & Revenue Delivery • Deliver the budgeted revenue targets for all owned commercial line items., • Deliver the development and execution of the concession commercial growth strategy., • Maximise space utilisation to ensure optimum profitability from business partners., • Participate in competitive bid and tender processes to drive maximum value., • Participate in contract negotiation and execution. Operational Oversight • Ensure the smooth day-to-day operation of commercial business partners, planning for a dynamic airport operation and adapting to passenger flow and seasonality., • Oversee concession operations, ensuring compliance with airport standards, health & safety, and aviation regulatory requirements., • Work closely with the wider Operations team to align commercial and operational processes to deliver a high-quality customer proposition. Partner & Contract Management • Act as the main liaison between the airport and business partners, maintaining a highly visible presence across the operation, resolving all issues and fostering collaboration., • Ensure delivery of BCA proposition elements to enhance product, drive continuous improvement and customer service performance., • Manage and oversee all commercial business partners throughout the lifecycle of their tenancy ensuring effective contract management and compliance., • Conduct regular stakeholder meetings, building and maintaining strong relationships with business partners at both local, regional and Head Office levels., • Monitor business partner performance using KPIs, audits, and customer feedback., • Identify underperforming areas and implement corrective action plans Data, Insights & Reporting • Utilise Management Information Systems to provide weekly/monthly financial reporting and actionable insights for the Exec team and Board., • Collaborate with Finance for forecasting, data modelling, budget setting & business planning., • Provide insights into consumer behaviour, target markets, and industry trends. Marketing & Customer Experience • Work with marketing and digital teams to manage the development of strategic and tactical promotional campaigns., • Drive sales and enhance customer experience through targeted initiatives. Project & Capital Delivery • Collaborate with the capital expenditure & projects team to support CEAs and commercial capital projects., • Participate in cross-functional projects and working groups for business. General • To participate in projects/working groups and to carry out any other duties that may be outside the standard remit of the job scope for personal development, or as reasonably required by the company., • Actively contribute to the organisation’s ESG and sustainability goals by supporting initiatives that promote environmental responsibility, social impact, and ethical governance., • Support the senior management team in staff engagement and corporate responsibility initiatives across the business, acting as an ambassador for the Airport during key events., • On-site presence required, based in the terminal with occasional out-of-hours availability for events or emergencies., • The airport operates 24/7; as such oversight will include the need to observe and understand the commercial operation out-of-hours such as early mornings, late nights, weekends, and bank holidays. Essential Criteria: • Minimum of 5 years’ experience working within a commercial environment with a proven track record of delivering revenue growth within a high‑performing commercial culture., • Strong sales and customer service orientation, demonstrating the ability to understand customer needs and drive value creation., • Exceptional business partner management skills, including excellent communication, interpersonal, and stakeholder‑engagement capabilities., • Strong analytical and critical‑thinking skills, with the ability to interpret data and support decision‑making., • Demonstrated innovation and growth mindset, with the ability to challenge the status quo and identify new opportunities., • Results‑driven, with the ability to work proactively and use own initiative to achieve commercial objectives., • Ability to build and sustain strong working relationships with colleagues, partners, and external stakeholders., • Collaborative team player, experienced in working effectively with cross‑functional teams., • Clear and persuasive communicator, able to translate complex information for diverse audiences., • Confident and credible representative of the organisation, capable of engaging effectively at stakeholder events and external forums., • Calm and pragmatic under pressure, with strong problem‑solving abilities and the capacity to navigate complex issues. Desirable Criteria: • Experience of working within an airport, shopping centre, retail park, transport hub or franchise retail commercial environment. The Company employs people from all sections of the community and is committed to the appointment of the best candidate based on the merit principle alone.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Proposition Manager (Joint Propositions) Windsor / London / Reading with FlexFirst hybrid working Overview You'll join the Customer Experience team within Centrica Home, our B2C division, where the focus is on driving growth through world‑class customer experience and compelling product and service propositions. In this role, you'll shape, test and evolve customer propositions that meet real customer needs and stand out in the market. You'll help bring together products, services and experiences into joined‑up value propositions that support acquisition, retention and long‑term value. Working closely with research, data, marketing, product and commercial teams, you'll ensure propositions are insight‑led, on brand and commercially strong. For this role expect to be in the office at least once a week - subject to change and business demands. About the role You'll develop and refine customer propositions aligned to our growth strategy, using customer insight, market trends and competitor analysis to shape clear value stories. You'll help design end‑to‑end customer journeys, support proposition business cases, and work with cross‑functional teams to take propositions to market. You'll also support testing and iteration, ensure propositions are communicated consistently across channels, track performance, and recommend improvements. Where relevant, you'll help integrate offers, bundles and partner services into compelling customer propositions. What we're looking for You bring strong customer insight and commercial thinking, with experience in proposition or offer development in customer‑focused environments. You understand the full proposition lifecycle, from discovery through launch and optimisation, and enjoy working collaboratively across teams to influence outcomes. You communicate clearly, tell strong value stories, and care about making things simpler for customers. Experience with testing, pricing or journey design is a plus, as is the ability to turn insight into tangible business value. A degree in Business, Marketing, Customer Strategy or a related field is required. Additional experience or training in value proposition design, business modelling or go‑to‑market planning is desirable.

Pfizer UK Undergraduate Programme 2026/2027 Commercial Portfolio Marketing Undergraduate Commercial Business Unit Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Established Brands Who can apply? Applicants must be completing placement as part of a degree course at a UK University, either through Year in Industry/Industrial Placement or Gap Year. Please note that we only accept application forms. Please do not send over your CV or cover letter as they will not be considered. Please access the Word version of the Application Form here: Undergraduate Vacancies | Pfizer UKand find instructions as to how to complete your application and more about eligibility criteria. Learn more about this exciting opportunity below!! Department Overview Pfizers Commercial Portfolio Business Unit manages a portfolio of critical medicines, delivering value to patients throughout the UK. Pfizer offers a diverse environment which allows employees numerous opportunities to grow and develop. What can I achieve and what will I be accountable for whilst completing a placement at Pfizer? During the placement, you will: * Work across various areas within the product lifecycle, from forecasting, performance analysis and operational delivery * Develop critical business skills, including stakeholder management, multi-tasking, commercial decision making within a complex portfolio, business acumen and leadership * Gain exposure to commercial activities with a focus on tendering, demand management, and portfolio optimisation. * Become a valued team player while having the opportunity to own specific projects Other tasks will include: Involvement in team-based projects with commercial Marketing & Commercial managers Assisting the Commercial Portfolio team director with projects, and operational activities Support or lead project Implementation External stakeholder communication Maintaining a high level of accuracy in reporting shortages and supply KPIs Analysis of data, data driven insights, input into channel strategies What other opportunities and benefits do Pfizer offer? Cross functional projects with other business units and across One Pfizer Engagement with different Colleague Resource Groups, volunteering activities and D&I (Diversity and Inclusion) projects Customer Field Visits and external site visits Opportunity to attend internal and external conferences Internal training, development courses and opportunities This is a great chance to be part of the bigger picture, and to assist in ensuring Pfizer maintains a strong and diverse workforce as well as developing a talent pipeline of future Pfizer colleagues. It is also a fantastic way to obtain a better understanding of the pharma industry and the type of roles it has to offer. You will receive a competitive salary along with benefits including 25.5 days annual leave. When can I start? Placements will start on 1st September 2026 and will run for 12 months. PERSON SPECIFICATION Type of person we are looking for, in relation to Skills, Knowledge and Motivation: Completing placement as part of University Degree either through Year In Industry/Industrial Placement or Gap Year Excellent verbal, written and presentation skills Ability to work effectively in a team environment Strong Maths and English skills Self-assurance to engage with Pfizer personnel at all levels Basic business and commercial acumen Good analytical skills and capability Excellent interpersonal skills, tenacity and the ability to influence others Proficiency with Excel, Word and PowerPoint Who can apply? Applicants must be completing placement as part of a degree course at a UK University, either through Year in Industry/Industrial Placement or Gap Year. This position will close for applications on 12th April 2026. Please note that we only accept application forms. Please do not send over your CV or cover letter as they will not be considered. Please access the Word version of the Application Form here: Undergraduate Vacancies | Pfizer UK and find instructions as to how to complete your application and more about eligibility criteria. #LI-PFE Work Location Assignment:On Premise Purpose Breakthroughs that change patients' lives... At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. xrnqpay Your journey with Pfizer starts here! 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