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The Company Skin Rocks Limited, founded by Caroline Hirons, is a skincare company underpinned by education, authenticity, and authority. Team Skin Rocks is a powerhouse business with an ever-growing portfolio of projects and campaigns that celebrates and showcases every facet of skincare. We are at an exciting growth phase. This means we move at pace and systems and processes are still evolving, so our team needs to be agile and able to thrive in a start up environment. The Role We are seeking an experienced, commercially focused Senior Operations & Procurement Manager to lead and optimise end-to-end business operations, including supply chain, logistics, inventory, fulfilment, and internal processes across D2C, B2B, and retail channels. Reporting into the Head of Merchandising, this role will also oversee procurement and supplier management for merchandise and packaging, ensuring cost efficiency, product quality, strong supplier partnerships, and ownership of the critical path for all non-skincare products. Working cross-functionally with E-commerce, Customer Service, Marketing, and Finance, this role is critical to supporting Skin Rocks’ next phase of growth and operational scale. Role Responsibilities Operations & 3PL Management • Own the end-to-end relationship with the 3PL, overseeing warehousing, inventory control, and order fulfilment., • Monitor warehouse and fulfilment costs, driving efficiency improvements., • Anticipate future Uk and international warehouse needs and proactively recommend improvements and scalable solutions., • Ensure inventory accuracy, batch control, expiry management, and stocktakes. Fulfilment & Shipping Strategy • Develop and optimise shipping and fulfilment strategy, balancing customer experience, cost, and scalability., • Review courier, shipping, and packaging performance, including competitor benchmarking., • Ensure outbound shipping updates are communicated effectively across the business., • Evaluate packaging for sustainability, customer experience, cost, and compliance., • Manage Professional channel fulfilment and demand planning. Supply Chain & Logistics • Lead inbound and outbound freight for skincare, packaging, and merchandise., • Coordinate with suppliers, warehouses, logistics partners, and retail customers to ensure timely, compliant deliveries., • Secure cost-effective freight solutions while protecting product quality and lead times. Product & SKU Management • Manage the full SKU lifecycle, including setup, changes, and discontinuations across all systems and channels., • Ensure operational readiness for launches, reformulations, and packaging changes. Procurement & Project Management • Own procurement for merchandise, packaging, and gift sets, delivering best value while maintaining brand standards., • Manage supplier sourcing, negotiation, onboarding, and performance., • Lead end-to-end development of merchandise and gift sets, from concept through delivery., • Partner with Marketing, Design, E-commerce, and 3PL teams to deliver launches on time through effective critical path management., • Manage purchase orders and supplier relationships. Shipping Materials & Collateral • Maintain stock of all shipping materials and branded collateral., • Continuously improve packaging functionality, presentation, cost, and sustainability. Team Management • Lead, coach, and develop the Merchandising Coordinator., • Anticipate and make recommendations for future team requirements to support ongoing business growth and scalability. Experience and Qualifications • 5+ years’ experience in operations, supply chain, logistics, or procurement, ideally in beauty, retail, or e-commerce., • Experience scaling a DTC/omnichannel brand in the UK and internationally., • Strong leadership and team management capability., • Deep understanding of supply chain, fulfilment, and procurement. Key Skills • Strong organisational and project management skills with an attention to detail, • Process optimisation and continuous improvement, • Commercial awareness and negotiation skills, • Excellent stakeholder management and communication, • Analytical, data-driven decision making, • Ability to adapt and thrive in a fast-paced, scaling business Skin Rocks operates on a fully inclusive hiring policy, without exceptions. Our one prerequisite is that you are the best at what you do. Annual Basic Salary: Dependent on experience Benefits: • 25 days annual leave, plus an extra day off to celebrate your birthday, • Annual discretionary bonus, • Contributory pension scheme, • Private medical membership, • Life insurance, • Staff discounts, • Product allocation / gifting, • Enhanced parental leave policies, • Wellbeing support, • Optional remote Monday and Fridays (subject to business needs), • Training & development support Full benefit details and eligibility criteria, available upon joining. To apply, please email your CV and covering letter to: irock@carolinehirons.com

Outstanding senior opportunity to join a Global agency with expertise that span medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, they partner with Medical Affairs teams to drive transformation, adapt to a changing healthcare landscape, and deliver meaningful outcomes for healthcare communities worldwide. They are seeking a senior leader to drive digital engagement and creative strategy across Medical Affairs services, including Publications, Medical Education, and Scientific Communications. This role will lead digital innovation, AI-enabled workflows, scientific storytelling, and omnichannel engagement solutions while partnering with client services, scientific, strategy, and technology teams to deliver impactful healthcare communications. Key Responsibilities • Lead digital and creative strategy aligned with business and client goals, • Drive omnichannel engagement, UX/UI direction, and digital experience execution, • Implement AI-enabled workflows, modular content, automation, and analytics solutions, • Support business growth, client partnerships, and strategic pitches, • Improve operational efficiency, scalable delivery models, and team performance, • Mentor multidisciplinary global teams and foster innovation and collaboration Requirements • Bachelor’s or Master’s degree in Marketing, Communications, Design, Life Sciences, or related field, • 10+ years’ experience in healthcare/medical communications, pharmaceutical marketing, or Medical Affairs, • Senior leadership experience with commercial accountability, • Strong knowledge of Medical Affairs, scientific content, and omnichannel engagement, • Experience leading global cross-functional teams and client relationships Preferred • Experience integrating AI into creative and digital workflows, • Knowledge of modular content and healthcare engagement platforms, • Experience working with distributed/global teams Success Measures • Client growth and retention, • Expansion of digital services revenue, • Operational efficiency and delivery quality, • Adoption of AI-driven workflows, • Team development and innovation impact The role is offering progression at a senior level, fully remote working in the UK and an exceptional salary and benefits package. For full details on this exciting senior level role please apply asap.

A growing financial and legal services business based in Liverpool is seeking a dynamic and technically experienced HubSpot CRM Manager & Business Analytics Specialist to optimise their HubSpot CRM platform, automate workflows, and support business performance analysis. You will be an essential part of the team, leveraging HubSpot’s capabilities to refine CRM configurations, design robust automation systems, and drive data-driven insights. You will work closely with various teams to ensure smooth CRM operations, enable data flows across systems, and continuously improve processes to drive growth and efficiency. Your expertise in HubSpot, coupled with business analytics knowledge, will be key to supporting cross-functional projects and integrating HubSpot with other business tools via APIs. This role is hybrid (ideally 2 days a week in the Liverpool office, but a more hybrid arrangement i.e. 2+ days per month in the office would be considered) and is paying £70,000-£85,000 DOE plus other good benefits. Key Responsibilities: • HubSpot CRM Configuration & Automation, • HubSpot Workflow Creation, Troubleshooting & Optimisation, • Business Analytics & Reporting, • API Integrations & Cross-Functional Collaboration, • User Support & Training, • Stakeholder Engagement & Collaboration Essential Experience: • 3+ years of hands-on experience implementing, managing, and optimising HubSpot portals, including HubSpot Marketing Hub, Sales Hub, and integrations. Proven track record of designing and managing HubSpot lifecycle stages, sales pipelines, and workflows to meet evolving business needs., • Strong ability to design and create dashboards, reports, and attribution models within HubSpot. Proficiency in interpreting data to provide actionable business insights, monitor key performance indicators (KPIs), and measure the effectiveness of workflows and automation., • Knowledge of HubSpot’s API, with experience implementing integrations between HubSpot and other business systems (CRM, ERP, customer support tools, etc.)., • Basic scripting or coding knowledge, preferably in Python, JavaScript, or R, to support automation and system integration efforts., • Familiarity with AI-based solutions for data automation and analysis is a plus.

HEAD OF RETENTION & SUBSCRIPTION £55000 to £60000, Liverpool with Hybrid Options Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Retention and Subscription. This Head of Retention and Subscription role is a unique opportunity to build and own a high impact function from the ground up. The Head of Retention and Subscription will play a critical role in driving customer lifetime value, subscription growth and long-term customer engagement. As Head of Retention and Subscription you will take full ownership of retention strategy. The Head of Retention and Subscription will lead CRM, lifecycle marketing and subscription performance, using data and AI driven insights to deliver measurable commercial impact. This Head of Retention and Subscription role goes beyond campaigns, focusing on growth, profitability and customer loyalty. This Head of Retention and Subscription position offers real autonomy, budget and influence. The Head of Retention and Subscription will work cross functionally with marketing, product and performance teams to shape the full customer journey from acquisition through to retention and reactivation. Benefits: Competitive salary of £55000 to £60000 Hybrid working model offering flexibility Gym on site Clear progression within a high growth busine...

Business Development Coordinator Wirral Up to £35,000 + Quarterly Performance Bonus Full-Time | Permanent Want to learn every part of a successful sales function within a growing business? This isn’t your typical outbound sales grind or high-volume call centre environment. This is a varied, commercially focused role where you’ll manage key client relationships, support a technical sales team, coordinate commercial activity and help create new business opportunities through multiple channels. You’ll work closely with operational teams, estimators and senior business development professionals, giving you exposure to the full sales and client delivery lifecycle within a fast-moving service-led environment. For the right individual, there is a genuine opportunity to progress into a Regional Business Development Manager position within approximately 18 months as the business continues to grow. An established and rapidly growing service-led business is looking to appoint a proactive and commercially minded Business Development Coordinator to join its expanding team in Merseyside. The Role You’ll work closely with the Sales Manager, operational teams and Business Development Managers to ensure a smooth and professional client journey from enquiry through to project mobilisation. This is not a purely administrative role. You’ll play an active part in supporting revenue growth, developing client relationships and identifying commercial opportunities across existing and prospective accounts. Key Responsibilities Managing inbound enquiries via phone and email Coordinating and allocating sales opportunities internally Supporting existing clients and acting as a day-to-day point of contact Preparing and issuing quotations for reactive and planned works Following up quotations and maintaining client communication Liaising with operational and technical teams to gather pricing and project information Identifying upselling and cross-selling opportunities across existing accounts Proactively contacting clients to maintain relationships and generate opportunities Supporting CRM management, pipeline tracking and sales administration Assisting with project mobilisation and ensuring information accuracy Supporting marketing activity including LinkedIn updates, case studies and client communications About You The ideal candidate will have experience within sales support, account management, business development coordination or commercial administration and be confident communicating with clients at all levels. You will also have: Excellent organisational and communication skills A proactive and commercially aware mindset Strong attention to detail The ability to manage multiple priorities effectively Experience using CRM systems Confidence working across both sales and operational teams A genuine interest in progressing within a commercial or business development career path Experience within facilities management, construction, engineering, maintenance or service-based industries would be advantageous, but is not essential. What’s On Offer Salary up to £35,000 depending on experience Quarterly performance bonus Clear progression pathway into a Regional Business Development Manager role Genuine long-term career development opportunities Supportive and growing team environment Exposure to both commercial and operational functions within the business If you're ambitious, commercially minded and looking for a role that offers real career progression rather than just another sales support position, we’d love to hear from you. Please get in touch with Craig McDonald at Mercury Hampton on (phone number removed) or apply directly through this advert

HEAD OF ACQUISITION Up to £70k | Speke, Hybrid Zachary Daniels are proud to be representing this client in the market. We are working with a large international nutrition brand to recruit a Head of Paid Acquisition. This Head of Acquisition role is a rare opportunity to take full ownership of a high performing acquisition function within a fast-growing DTC business. The Head of Paid Acquisition will play a critical role in scaling revenue, driving efficient customer growth and shaping the future of performance marketing. As Head of Acquisition you will lead strategy and execution across key paid channels. The Head of Acquisition will own performance across Meta, Google and TikTok, using data, insight and AI driven tools to deliver measurable commercial impact. This Head of Acquisition role is focused on growth, profitability and continuous optimisation. This Head of Acquisition position offers real autonomy, budget and influence. The Head of Acquisition will work closely with creative, CRM and product teams to ensure a seamless customer journey from acquisition through to retention. The Head of Paid Acquisition will also lead and develop a high performing team, setting the standard for performance and innovation. Benefits: Competitive salary of £60000 to £70000 Hybrid working model offering flexibility Clear progression within a high growth business Opportunity to own and scale a core revenue channel Collaborative and commercially focused environment High level of autonomy and decision making Sports Clubs, Running Clubs Key Responsibilities: Own paid acquisition strategy and execution across Meta, Google and TikTok Drive performance against CAC, ROAS and revenue targets Embed AI tools across creative, targeting, optimisation and reporting Manage and optimise media budgets based on performance and demand Lead creative testing frameworks in partnership with content teams Drive customer lifetime value through retargeting and lifecycle aligned strategies Own reporting across contribution margin and channel performance Work cross functionally with brand, CRM and product teams Lead, develop and challenge the acquisition team Continuously test, learn and optimise campaigns at pace Experience Needed Proven experience as a Head of Paid Acquisition or senior performance marketing role Strong background in scaling paid media across Meta and Google Experience managing significant budgets and delivering commercial results Hands on experience using AI tools within marketingStrong understanding of performance metrics including CAC, ROAS and LTV Experience building and managing creative testing frameworks Ability to work in fast paced, high growth environments Strong leadership and stakeholder management skills Commercial mindset with focus on revenue and profitability This Head of Paid Acquisition role offers the opportunity to take full ownership of a critical growth function within a large international nutrition brand. If you are a Head of Paid Acquisition looking to drive real commercial impact and scale performance, this is an excellent next step. Apply now to be considered. BH36003 TPBN1_UKTJ

Plan International UK is looking for a CRM and Supporter Journeys Manager to enhance data management and support lifecycle marketing efforts. This role emphasizes the importance of data interpretation in evolving our marketing initiatives, ensuring that our team effectively supports our mission for

Afina, a rapidly growing wellness brand based in Greater London, seeks a dedicated Email & SMS Retention Manager to lead lifecycle marketing and revenue growth through targeted campaigns. The ideal candidate will have over 3 years of experience in email/SMS marketing within DTC or e-commerce sectors

Level Access is seeking a Senior Customer Marketing Manager to lead the strategy that transforms customers into advocates and drives product adoption. The role involves developing lifecycle programs, collaborating with cross-functional teams, and managing customer storytelling initiatives. Candidate

The ideal candidate has 2-4 years of experience in CRM or lifecycle marketing, with strong proficiency in Klaviyo.

Hovia is seeking a CRM & Lifecycle Manager in Liverpool to enhance customer retention and value through data-led strategies. The role involves owning the customer lifecycle, optimizing communication workflows, and driving performance across campaigns.

Rocking Zebra Milton Keynes is hiring a Lifecycle Marketing Executive based in Gloucestershire, offering a hybrid working model. You will take ownership of multi-channel lifecycle campaigns, optimise customer journeys, and analyse performance to drive engagement and revenue. Candidates should have 2

Smartly is looking for a performance-driven Lifecycle Marketing Manager to join our Growth Marketing team in London. Reporting to the Director of Marketing Operations, you will translate revenue goals into structured lifecycle programs, running a high-velocity test-and-learn agenda with deep experti

A UK-based AI marketing firm is seeking a Senior CRM Manager (Lifecycle) to spearhead their lifecycle marketing efforts. Ideal candidates will have 4-7 years of lifecycle marketing experience, strong skills in Customer.

A performance-driven marketing technology company in London is seeking a Lifecycle Marketing Manager to own the lifecycle roadmap, focusing on designing and optimizing marketing programs to enhance customer engagement and conversion metrics. The role requires 5+ years of B2B marketing experience, st

Remitly is seeking a Senior Lifecycle Marketing Associate to manage stakeholder communications and execute high-volume campaigns across channels like email and SMS. The ideal candidate has 3+ years in CRM marketing and experience with platforms like Braze.

The Observer UK is seeking a CRM Manager to enhance subscriber lifetime value and reduce churn with innovative lifecycle marketing strategies. In this hybrid role, you'll develop engaging content, design lifecycle campaigns, and analyze data to drive long-term revenue growth. The ideal candidate has

You probably have around 4‑6 years of CRM, growth marketing or lifecycle marketing experience, though we care more about what you’ve actually built than what’s on your CV. Teya’s marketing function covering CRM, lifecycle, website, and sales communications across 9 European markets. You’ve

Candidates should have proven experience in CRM and Lifecycle marketing, data analysis skills, and a hands-on approach with email marketing platforms like Klaviyo. A fast-growing B2C eCommerce brand in the UK is looking for a Lifecycle Marketing Manager to drive customer engagement, retention, and l

This role requires over 3 years of experience in CRM and email marketing, specifically with Klaviyo, and strong expertise in customer lifecycle management. Rightangled is looking for a CRM, Email & WhatsApp Automation Manager to lead their marketing automation efforts across the UK, EU, US, and GCC.

Ideal candidates will have 1-3 years of experience in lifecycle marketing and hands-on familiarity with Klaviyo.

Lookers plc is seeking a Customer Lifecycle Manager to join their team in East Midlands on a 6-month fixed-term contract. With a focus on B2C marketing, candidates should have 3-5 years' experience and strong HTML skills.

A leading payment solutions company in Greater London seeks a Manager, Product Marketing for Credential Lifecycle. Ideal candidates should have strong experience in product marketing and excellent collaboration skills. This hands-on role involves leading product marketing for capabilities such as va

Expereo International is seeking a Customer Marketing Manager to develop and execute marketing strategies that enhance customer value in London. The ideal candidate will have 5-7 years of experience in customer and lifecycle marketing within a B2B SaaS environment, excellent communication skills, an

Suitable candidates should have 3-4 years of experience in CRM or email marketing, strong expertise in Klaviyo, and the ability to work within Shopify.

As the Senior Lifecycle Marketing Associate on the Lifecycle team, you will report to the Senior CRM Lead and play a key role in managing and executing high‑volume stakeholder communications requests from briefing through to delivery. The Lifecycle team’s job is to fully understand the end‑to�

Senior Lifecycle Marketing Associate page is loaded## Senior Lifecycle Marketing Associatelocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R_106202Job Description:At Remitly, we believe everyone deserves the freedom to access, move, and man

Fanatics is looking for an experienced marketing professional specializing in lifecycle and CRM marketing to join their team in Greater London. In this role, you'll execute lifecycle campaigns across various channels, build HTML/CSS based campaigns, and analyze campaign performance. The ideal candid

Keep a pulse of lifecycle marketing landscape and evolutions, seek and understand emerging trends, technologies and innovation to provide ongoing learning for the marketing organisation. The Lifecycle Marketing Specialist role is responsible for delivering lifecycle campaigns head to tail including

This fully remote role in the UK requires 5+ years of email marketing experience, with a strong preference for candidates skilled in Braze or similar platforms.

The ideal candidate will bring a data-driven approach to marketing, ensuring high deliverability and CRM channel effectiveness. This role offers the opportunity to work with a marketing leader passionate about empowering their team. Growth & Company is seeking a CRM Manager in Greater London to mana

This role offers flexibility, collaboration with various teams, and the opportunity for career progression within digital marketing. Ideal for candidates with experience in CRM or email marketing, and proficiencies in platforms like Sailthru and HubSpot.

Senior Lifecycle Marketing Associate to manage stakeholder communications and execute multi-channel campaigns. This role, based in London, requires 3+ years of experience in lifecycle or retention marketing and hands-on experience with CRM platforms like Braze.

Areti Group | B Corp™ in the United Kingdom is seeking a Growth & Digital Marketing Manager to drive its digital performance through data-driven marketing. Ideal candidates will have 5+ years in digital marketing, a proven record of performance impact, and strong collaboration skills with Sales an

This hybrid role focuses on lifecycle marketing strategies for LATAM markets and requires a strong background in digital marketing platforms, especially Braze. Cacheflow is seeking a CRM/LCM Marketing Manager to support its international growth from London.

Senior Lifecycle Marketing Associate in London to manage high-volume stakeholder communications. The position requires 3+ years of lifecycle marketing experience and a strong understanding of customer engagement.

Keep pulse of lifecycle marketing landscape and evolutions, seek and understand emerging trends, technologies and innovation to provide ongoing learning for the marketing organization. B2C marketing, customer lifecycle management, engagement marketing. The Lifecycle Marketing Specialist role is resp

We are looking for a technically skilled LCM Marketing Manager who will report to the LATAM Integrated Marketing lead and will take a leading role in defining the strategy and execution of Lifecycle marketing campaigns that help build awareness, acquire, engage, and retain Life360 members in our LAT

A leading recruitment firm is seeking a CRM Marketing Operations Specialist to enhance marketing strategies through messaging channel solutions. The role involves managing the messaging lifecycle from design to deployment while ensuring adherence to regulatory standards. Candidates should have exper

Smartly is looking for a performance-driven Lifecycle Marketing Manager to join our Growth Marketing team in London. Reporting to the Director of Marketing Operations, you will translate revenue goals into structured lifecycle programs, running a high-velocity test-and-learn agenda with deep experti

Equals Money is seeking a skilled professional to manage planning and delivery of client communications from web to email.This role involves working closely with various teams to design journeys from prospect engagement to client advocacy.Applicants should excel in collaboration, possess strong desi

Butternut Box in Greater London is seeking an experienced CRM/Lifecycle Marketing professional to enhance customer engagement.

Apply today to grow your career as a Marketing Ops and Lifecycle Manager with a forward-thinking employer committed to equal opportunity. Marketing Ops and Lifecycle Manager. Our client is experiencing strong growth across key international markets and is investing heavily in its marketing engine to

In this critical role, you'll drive lifecycle marketing capabilities through data analysis and insights. Ideal candidates have extensive experience in marketing analytics, strong SQL skills, and proficiency in programming languages such as Python or R.

You will manage the CRM function, focusing on lifecycle marketing and loyalty campaigns across multiple channels.

The role involves defining and executing lifecycle marketing campaigns to engage and retain users across LATAM markets. Candidates should have 5+ years of experience in marketing, fluency in either Spanish or Portuguese, and proficiency with digital marketing platforms like Braze. A leading family s

UK Limited is looking for a UK CRM Manager to design and execute innovative CRM campaigns across multiple channels, enhancing customer engagement and driving repeat purchases.You will leverage your expertise in CRM platforms, particularly Braze, to develop personalized customer journeys.The role req

You will work closely and collaboratively with our Web & UX Manager (who is setting up the data foundations work in Iterable), our Product Lead (who owns the product roadmap and leads the app experience), our Head of Marketing and with our Senior Digital Marketing Executive to ensure all journeys ac