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  • Sales Assistant
    Sales Assistant
    hace 56 minutos
    Jornada completa
    Denham

    Sales Assistant Duties: • Provide excellent customer service by answering queries over the phone and sales counter, processing orders, and offering product recommendations., • Advise customers on building materials and products, ensuring a positive experience., • Engage in daily cold calling, following up with accounts or prospective clients to secure potential orders. Prepare quotations based on customer requirements and work to convert leads into confirmed orders., • Process sales orders, handle cash/card transactions, and manage till operations accurately., • Serve customers who come to collect their orders, ensuring timely and accurate order fulfilment., • Assist with stock control and inventory management at the counter, ensuring proper product display and restocking., • Meet sales targets by promoting additional products and services., • Ensure compliance with health and safety procedures at the counter., • Oversee daily yard operations, ensuring proper storage and organization of materials., • Help yard staff to ensure efficient and safe operations., • Maintain accurate stock records and oversee the correct loading and unloading of materials., • Help in the preparation and loading of customer orders, ensuring timely dispatch., • Check Lorries/Tippers: Inspect lorries/tippers before departure to ensure they are loaded correctly, safely, and comply with delivery documentation, ensuring secure and safe transport., • Resolve Discrepancies: Address and resolve any discrepancies related to deliveries, both before and after they have been dispatched, ensuring the correct items are delivered and any issues are handled promptly., • Look After Shop Area: Oversee and maintain the shop area by shelving and organizing products when deliveries arrive, ensuring the shop is neat and products are properly displayed for customers.

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  • Warehouse Supervisor
    Warehouse Supervisor
    hace 1 mes
    Jornada completa
    Harmondsworth

    We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, maintaining a Health & Safety environment, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. To be successful as a warehouse supervisor, you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills. Warehouse Supervisor Responsibilities: • Supervising warehouse staff and daily activities, • Managing, evaluating and reporting on warehouse productivity., • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials., • Ordering supplies and maintaining suitable inventory levels., • Checking orders, bills, items/freight received, inventory, and deliveries for accuracy., • Maintain the warehouse premises in tidy and clean order, • Maintaining records, reporting relevant information and preparing any necessary documentation in relation to shipments and freight due to be Inbound/Outbound the warehouse., • Ensuring basic maintenance standards and compliance with health and safety regulations., • Performing a daily inspection of the warehouse grounds., • Coordinating and maintaining fleets and equipment., • Communicating and coordinating with other departments and customers., • ETSF and General storage warehouse stock checks Supervisor Requirements: • Previous experience as a warehouse supervisor or a similar supportive position., • Has a valid Forklift Operator Licence and a minimum of 2 years of Forklift operating experience, • Valid UK Driving Licence – picks ups from LHR of freight back to NGT warehouse if required, • Previous experience working in a Bonded warehouse facility and being familiar and compliant with ETSF procedures, • Working experience and knowledge of Customs procedures for Import/Export, • Strong working knowledge of warehouse operations and supervision., • Time management skills and the ability to delegate, • Excellent leadership and organizational skills., • Strong communication and interpersonal skills., • Proficiency in Microsoft Office and data entry software, preferably in ASM Sequoia software or other relevant Customs software platforms, • Problem-solving skills and a can-do attitude, • Developing positive relationships with colleagues and team members and supporting the UK Head of Operations in attaining the businesses goals, • Establishing and maintaining the trust and support of colleagues, managers and teams, • Maintaining personal hygiene to a standard expected of yourself and your colleague's Corporate Identity- provide a suitable professional image by:, • Obtaining and processing information to enable appropriate decisions to be made, • Ensuring accurate storage and prompt retrieval of information, • Ensuring individuals, teams, colleagues, managers and clients are advised of appropriate information, • Ensuring good verbal and written dialogue with internal and external contacts/users, • Have excellent communicative skills with staff, peers, and Clients, • Telephone skills Miscellaneous Ad-hoc asks: follow instructions from company management for practical assignments. Shift work: this role involves a weekend shift depending on Company's work arrangement. You will be given days off during the week when the weekend shift is needed or paid overtime. Working on Bank holidays is required Flexible Working Hours: due to the nature of the work with international stakeholders, you may be required to adapt to flexible working hours and ensure maximum work efficiency per the business's needs and demands to perform your role successfully. Job Types: Permanent, Full-time Benefits: • Company events, • Company pension, • Employee mentoring programme, • On-site parking, • Private medical insurance, • 8-hour shift, • AM shift 09:00-18:00, • PM shift 12:00 – 21:00, • Overtime, • Nationwide Driving Licence (required), • Forklift Operator Licence (required) Work Location: In person Expected start date: as soon as possible

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