JOB TODAY logo

Trabajos customer service manager en SloughCrear alertas

  • Sunlit Transport Ltd
    Transport Manager
    Transport Manager
    hace 2 días
    £38000–£39000 anual
    Jornada completa
    Colnbrook, Slough

    One of the Road Transport Companies, are looking for a dedicated and ambitious Transport Manager. An experienced and organised Transport Manager or person who have experience working as a Transport Administrator is required to co-ordinate the delivery of goods to venues within UK, strong administration skills are need for this role. As a Transport Manager, you should have experience in the following responsibilities : • Management • Managing Transport Administrator and office clerks. • Laisoning with clients and answering their queries on deliveries and invoices. • Route Planning : Efficiently plan and optimise transportation routes to maximise efficiency and minimise costs. • Dispatch Coordination : Coordinate with drivers and dispatchers to ensure timely pickups and deliveries while maintaining clear communication. • Documentation : Maintain accurate records of shipments, invoices and other essential documents. • Customer Service : Provide exception customer service by addressing inquiries, resolving issues and maintaining strong client relationships. • Safety Compliance : Ensure compliance with all safety regulations, including driver logs, vehicle inspections and certifications. • Inventory Management : Oversee inventory and warehouse management ensuring accurate stock levels and organised storage. • Reporting : Generate regular reports on transportation metrics and operational KPIs. • Team Leadership : Supervise drivers, fostering a collaborative and productive work environment. • Office Operations : Oversee day-to-day office operations, including procurement, facilities management and vendor relationships. • Process Improvement : Identify opportunities for process optimisation and efficiency enhancements. Major duties include • Delivering high quality transportation solutions for a wide range of customers • Liaising extensively with customers and suppliers to ensure customer needs are met • Ensuring that transportation activities are in accordance with customer service requirements • Tracking loads through to delivery and providing customers with updates • Identifying saving opportunities through consolidating loads where possible • Communicating with shippers and suppliers to ensure maximisation or container The successful candidate will have • Previous experience working in a transport department. • Knowledge of transport compliance requirements for both vehicles and drivers. • Knowledge of the fleet and transport management • Knowledge of route planners such as Descartes. • Strong understanding of warehouse, fleet and transport • Proficiency in Microsoft Office. • Ability to manage comprehensive reviews • Understanding of warehouse methods, costs and benefits • Strong problem solving skills • Excellent communication and interpersonal skills • Negotiation skills and management of third-party vendors / carriers • Ability to work independently and in a team environment • Strong organizational skills and time management skills • Ability to manage supervisory duties and performance review. • Customer service orientation • Flexibility and adaptability to change priorities and demands.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Gazair Marketing
    Brand Ambassador
    Brand Ambassador
    hace 2 meses
    £2000–£2400 mensual
    Jornada completa
    Slough

    We are seeking a motivated and dynamic Sales Representative to join our team in our Slough location! The ideal candidate will possess a strong drive for success and a passion for delivering exceptional customer service. As a Sales Representative, you will be responsible for building and maintaining relationships with clients, identifying their needs, and providing tailored solutions to meet those needs. This role requires excellent communication skills, time management abilities, and a keen understanding of sales processes.

    Inscripción fácil
Siguienteright arrow icon

Lugares de trabajo customer service manager más populares