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About governr governr is the control and accountability infra for AI in regulated enterprises - the system of record for a firm’s entire AI estate, with 24/7 risk exposure management and regulatory adherence. We were founded by operators who’ve built risk and control stacks for high frequency trading, volatility and tail-risk management applied to non-deterministic AI at scale. Our advisory panel includes formal global heads of capital markets, of risk management, of AI deployment and country level leadership of critical security infrastructures. We know business, risk and technology from the inside. The moment Every regulated firm on earth is required - by their board, their regulator, and their insurer - to prove they have control over their AI. Most cannot. The EU AI Act, the FCA’s PS26/2, FINRA, MAS, SEC, Freddie Mac, HIPAA, MHRA, MOD, DORA, GDPR 22, Consumer Duty, FRC, SMCR - every regulatory jurisdiction across industry segments demands this. Makes AI accountability personal. Insurers are pulling cover. This is the Wiz moment for AI - the control and context gap of AI turns into a category-defining platform. We have the business risk tailwind, the regulatory tailwind, the team and a 12-18 month technical lead built over years of work inside these firms. The window to define this category is open now, and it won’t be open for long. The product governr combines 60 AI-specific risk factors, 80+ agent-level controls, and 850+ regulatory mappings into a single control panel. Every AI system, model, agent, and supplier in a firm’s estate - risk managed, monitored, and auditable with an AI-native automation. It is the future language of how AI deployment, trust and risk is answerable in minutes, not months. It is the first and only platform purpose-built for the AI control problem regulated enterprises now face. Practical experience: • Worked in or around AI/ML teams in a delivery or assurance capacity. You may not have been necessarily a builder, but someone who has been close enough to data pipelines, model deployment, and API layers to understand what "done" looks like., • A background in technology risk, ML engineering, or technical consulting with AI exposure all work. Three to five years., • You'll have seen enough real AI estates to recognise what Gap and Weak actually look like in practice, because a lot of the value in a guidance engagement is pattern recognition: spotting that a firm's "data quality process" is actually just a Notion doc someone wrote once, or that their "rate limiting" is a single nginx config that nobody has reviewed. Specific things you would be able to do • Read and interpret a data pipeline well enough to identify where lineage tracking, PII scanning, or quality checks are missing., • Review model evaluation results and know whether HELM benchmarks have been run properly or just ticked off., • Assess whether an agent's system prompt actually enforces the iteration limits and tool restrictions the Baseline requires., • Look at an API auth setup and know whether OAuth2 has been implemented correctly or just partially. Identify whether logging is genuinely structured and centralised or just console output someone has called "logs.", • You don't need to build any of these things. If you do, that's a bonus. You need to know what a properly implemented version looks like versus a superficial one. Useful background • You've held a role that required reviewing or auditing technical AI or ML systems, not just advising on strategy., • You've written technical risk assessments or assurance reports that engineering teams found credible and useful, not just governance teams., • You are comfortable facilitating workshops with mixed technical and non-technical audiences. Familiar with at least one cloud provider's data and ML tooling stack well enough to know where common gaps appear. Some exposure to EU AI Act, GDPR, or NIST AI RMF is useful but not essential at Baseline., • Governance and policy - you may have written operational policies and procedures that actually got used, not just filed. Be it retention policy, Data protection impact assessments or an AI governance framework which went through legal or regulatory scrutiny and held up, • Background in technology governance, data protection, compliance, or risk management. What you get • Meaningful equity. A salary competitive for the stage., • Direct founder exposure: You will work closely with the people building the company and have a real seat at the table with senior industry leading AI, risk, data and technology practitioners and researchers in agentic, security management, context graphs, • Real responsibility early: This is a chance to take ownership, not just observe, • High-value customer exposure: You will interact with serious, senior stakeholders at important firms, • Career-building topic area: AI risk and governance is one of the defining enterprise issues of this era, • Front-row seat to building a category: You will see how a category gets built and business buildout, • Varied work: The role cuts across customer success, GTM, operations, and market-facing activity, so there is room to learn fast How to apply • Send a short note to rajen@governr.ai explaining, in your own words, why this role and why now. No cover letter template. No CV tricks. Tell us your experience. Be ready to talk over a 20-min coffee or a call over the weekend or in the evening

Iron Mountain is seeking a skilled and experienced Desktop Systems Engineer to join our Information Technology team. In this role, you will be responsible for the lifecycle management, compliance, functionality, and security of our Apple ecosystem and Windows endpoints, specifically covering macOS, iOS, and iPadOS devices. You will act as a subject matter expert, offering deep technical support, managing vulnerabilities, and driving the automated deployment and maintenance of our Mac fleet to ensure an exceptional user experience. What You'll Do (Responsibilities) In this role, you will: • Endpoint Lifecycle & Configuration Management: Manage the entire software and hardware lifecycle for Apple devices. This includes designing and maintaining a zero-touch deployment strategy using Apple Business Manager and Kandji, building custom software packages (.pkg, .dmg), and curating a Self-Service application catalog., • Vulnerability, Patching & Compliance: Proactively manage security vulnerabilities, system hardening (CIS benchmarks), and operating system/application patching across the Mac fleet in line with company SLAs to ensure minimal disruption to users., • Automation & Infrastructure Support: Utilize scripting languages (Bash, Zsh, Python) to automate repetitive tasks and streamline processes. Collaborate with the global team to optimize our MDM infrastructure (Kandji) and oversee Managed Apple IDs., • Technical Support & Troubleshooting: Diagnose, track, and resolve complex performance and compatibility issues across macOS platforms. Provide prompt, expert support via ticket queues within established SLAs, and escalate issues with partners like Apple as needed., • Cross-Platform & Secure Environment Support: Provide similar systems engineering support for Windows devices and operate effectively in secure environments requiring security clearance. What You'll Bring (Skills & Qualifications) The ideal candidate will have: • Professional Experience: relevant experience as a Systems Engineer alongside of experience as a Support Engineer, preferably within a large corporate environment managing a large fleet (1000+) of Mac devices., • Technical & MDM Expertise: In-depth knowledge of macOS, iOS, and iPadOS system internals. Hands-on experience with modern MDM solutions is required, with expert-level knowledge of Kandji highly preferred (experience with Jamf Pro or Workspace ONE is also valuable)., • Tools & Automation: Strong scripting skills for automation using Bash, Zsh, and/or Python. Practical experience with Apple Business Manager (ADE/DEP, VPP), Tanium management tools, and ITSM platforms like ServiceNow., • Problem-Solving & Collaboration: Proven ability as an innovative thinker and creative problem-solver who can build effective working relationships within a global, collaborative team environment., • Education & Certifications: A Bachelor’s degree or equivalent experience (Apple Certifications are highly valued). Non-traditional and neurodiversity learners and thinkers are warmly welcome., • Security & Communication Requirements: Excellent written and oral communication skills in English. Candidates must be eligible or approved for UK Government security clearance. What We Offer (Benefits) • Location: 100% Remote (UK-based). Candidates must be located in the UK and maintain the flexibility to travel to Iron Mountain Warehouses or Offices if specific project requirements arise., • Compensation: Competitive compensation and benefits aligned with your professional experience., • Work-Life Balance: Flexible work options to support a healthy work-life balance alongside paid time off and holiday allowances., • Health & Wellness: Comprehensive health, wellness, and retirement plans., • Career Growth: Continuous learning opportunities and pathways for professional development within a global organization.

IT Support Technician / IT Support Analyst / IT Support Engineer / IT Technician / Desktop Support Analyst Temporary position for leave cover, 3 weeks contract 10th of July to 30th of July, Tuesday to Thursday standard business hours on site in London. Good opportunity for someone who wants part time work while looking for a position. Our client is a well-known global fashion brand with over 10,000 employees and offices across North America, EMEA and APAC. They are looking for an IT support technician to join their office based in the City of London: -Sole IT go to person and technician for the London office and support 50+ staff; -Provide C-level support; -Troubleshoot and resolve technical issues; -Provide technical support across Macs/Windows, Windows server, IT network and VPN, printers, Office 365, AV/conference room, business system and applications; -Vendor relationship management Requirements: -3 years + experience as IT support/desktop support/service desk analyst; -Good knowledge in Mac and Windows, Office 365, network and VPN; -Customer oriented and user friendly; -Great communication skills Please note that this is a temp 3 weeks contract between 10th of July and 30th of July, Tuesday to Thursday standard business hours. Inside IR35 contract offers £225 per day. On site in London. Please only apply if you are fine with a temp contract and if you can start on the 10th of July.

Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. The EUC team is responsible for supporting all hardware, software and technology used by in-office and remote users to execute their daily responsibilities. As our end users support multiple businesses at ICE, EUC collaborates with enterprise stakeholders to focus on efficient processes and policies that improve user productivity and efficiency. Responsibilities • Onboard and train new internal and external users in ICE's environment, • Support and advance the global corporate computing environment, • Support hardware, software, and network needs for Windows, Mac, and virtual environments, • Manage tickets and incidents in ServiceNow including issue resolution, escalation, and documentation management, • Deploy hardware and software including desktop and laptop imaging software and VoIP, • Provision Active Directory, Azure, Intune, and Exchange Online including device authentication and maintaining users, groups, and distribution lists, • Manage hardware inventory, mobile device support, purchasing, and file/print/DHCP, • Troubleshoot and support conference room AV and video conferencing systems (Zoom, Teams, Webex, etc.) Knowledge and Experience • Experience with Active Directory, Azure, Intune, Exchange Online, and Windows desktop/server troubleshooting, • Experience with networking technology such as Cisco and Juniper, • Experience with Windows OS, Mac OS, and Microsoft Office Suite, • Knowledge of scripting and PowerShell preferred, • Demonstrates a foundational understanding of AI-powered productivity and analytics tools, including their capabilities, limitations, and appropriate use cases. Desirable Skills • Experience in an exchange, trading facility, or financial services environment, • Strong multitasking, time prioritization, collaborative and communication skills, • Bachelor's degree in Computer Science, MIS, CIS, or related field desirable.

IT Support Technician / IT Support Analyst / IT Support Engineer / IT Technician / Desktop Support Analyst Temporary position for leave cover, 3 weeks contract 10th of July to 30th of July, Tuesday to Thursday standard business hours on site in London. Good opportunity for someone who wants part time work while looking for a position. Our client is a well-known global fashion brand with over 10,000 employees and offices across North America, EMEA and APAC. They are looking for an IT support technician to join their office based in the City of London: -Sole IT go to person and technician for the London office and support 50+ staff; -Provide C-level support; -Troubleshoot and resolve technical issues; -Provide technical support across Macs/Windows, Windows server, IT network and VPN, printers, Office 365, AV/conference room, business system and applications; -Vendor relationship management Requirements: -3 years + experience as IT support/desktop support/service desk analyst; -Good knowledge in Mac and Windows, Office 365, network and VPN; -Customer oriented and user friendly; -Great communication skills Please note that this is a temp 3 weeks contract between 10th of July and 30th of July, Tuesday to Thursday standard business hours. Inside IR35 contract offers £225 per day. On site in London. Please only apply if you are fine with a temp contract and if you can start on the 10th of July.

Job Title: Senior Network Security Engineer Location: Remote working, but with occasional meetups in London/Surrey This is a hands‑on role at an early-stage tech company that’s building an AI‑powered cybersecurity platform for small and mid‑sized businesses and the MSPs that serve them. The product combines a plug‑and‑protect network device, a mobile app and a unified portal to deliver enterprise-grade continuous network monitoring, automated vulnerability detection and AI-guided remediation. Their Software Engineers have built a lot already. Now they need a Network Specialist to evaluate it, test it, break it, fix it and help raise the security and reliability bar across the stack. If you enjoy picking up complex systems, understanding how they behave and making them better, you’ll fit in well. The role: This is a senior role in a small team so you will need to work hands-on in multiple areas of the tech stack, requiring a depth of core networking and security knowledge, ideally along with the ability to lead others as the team grows. You will be evaluating, rules checking, testing, security testing and troubleshooting multiple device resident backend and frontend systems. You will pick up these critical systems, evaluate them and help make them as functional, secure and reliable as possible. Their solution bundles the following cybersecurity tools: • On device: Network SYN scan detection; SMB Honeypot; Scheduled network scans via embedded nmap; Sinkhole DNS server with automated domain inspection pipeline., • Network Device fingerprinting, • LLM guardrails system, including AI/ML prompt poison detection, • Public IP address scanning leveraging automated VPN tunnels, • Web admin portal (React and Node.js), • Proprietary SNMPv3 agent (Golang) reporting Windows, Mac and Linux stats, • Small business website spider inspector to assess exposure details, • CVE ticket sub-system enriching the CVE with LLMs for summary and remedy playbook, • Small business associated domain monitoring for reputation / clone analysis You don’t need to be an expert in every one of these areas, but you should have knowledge and be comfortable working across this technical landscape. What you need to bring: • Strong understanding of CVEs and the surrounding ecosystem and tools, • Deep networking knowledge across TCP/IP, DNS, DHCP, routers, firewalls, VPNs, NAT, subnets etc, • Understanding of on‑prem and cloud infrastructure network security, • Scripting skills such as Python or Bash, • Experience in testing, troubleshooting and diagnosing operations of devices and hosts on networks • Penetration testing of APIs and network services, • Linux and Ubuntu networking experience, • Familiarity with network scanning tools such as nmap, • Knowledge of cybersec frameworks like MITRE It’s helpful (but not required) if you also know: • Website architecture and security, • Microsoft Windows networking, • Test tools / frameworks, • Software engineering and architecture, with a preference for any experience coding in Python/Django, C/C++ or similar • Comfortable using AI coding tools such as Claude Code Why this role matters You’ll be joining early enough to shape how the product evolves and how the engineering culture develops, along with meaningful stock options. There’s no bureaucracy and no layers of management. Just meaningful problems to solve, systems that need improving and a team that wants someone who can take the lead where it’s needed. If you prefer hands‑on engineering over slide decks and are comfortable working in a fast-paced, ambitious startup environment, this could be the right move for you.

Head of Sales – Hospitality Tech Scale-Up Up to £90,000 base salary + Uncapped Commission + Benefits Hybrid – London We’re partnering with a high-growth hospitality technology scale-up on a mission to bring more fairness, transparency and control to how frontline teams are rewarded – across the UK and internationally. Following a year of doubled revenue, the business is entering its next phase of growth and is now hiring a Head of Sales to lead from the front. This is a player–manager role, combining hands-on enterprise new business with the day-to-day leadership and development of a growing commercial team. You’ll own revenue growth across the UK market, drive complex enterprise deals with multi-site hospitality groups, and help shape the sales strategy, structure and culture as the company scales. Reporting directly into the Chief Commercial Officer, you’ll be responsible for delivering new revenue personally while also managing, coaching and scaling the sales function. This is a high-impact, outbound-led role suited to someone who enjoys building pipeline, closing deals, and setting the standard for how great sales is done. Player responsibilities • Personally drive enterprise new business across multi-site hospitality groups, • Build and own an outbound-led pipeline (📞 phone, 📧 email, 💼 LinkedIn, 🎤 events), • Navigate complex, multi-stakeholder sales cycles across operations, finance and HR, • Lead senior commercial conversations in regulated and compliance-led environments, • Own forecasting, deal strategy and CRM accuracy Leadership & management responsibilities • Manage, coach and develop a team of BDMs/SBDMs, • Set standards for outbound activity, pipeline quality and performance, • Carry a hybrid commission structure with personal + team targets 💰, • Support live deals, enterprise negotiations and deal reviews, • Partner with marketing, product and customer success on go-to-market strategy What we’re looking for ✅ Strong B2B SaaS sales background (hospitality tech, fintech or regulated sectors ideal) ✅ Proven success closing complex enterprise or multi-site deals ✅ Player–manager experience, with a hands-on leadership mindset ✅ Comfortable selling to senior and C-suite stakeholders ✅ Commercially driven, highly organised and CRM-focused ✅ Motivated by fast-growth, scale-up environments 🚀 What’s on offer 💰 Up to £90,000 base salary + uncapped commission (personal + team targets) 🕒 Hybrid working – London-based role 🌴 33 days holiday (including bank holidays) 💻 Laptop (PC or Mac) + mobile phone 🚆 Travel and event expenses covered ✈️ Up to 4 weeks working abroad per year 📈 Clear progression as the business scales 🎉 Regular socials and a close-knit, ambitious team If you’re a senior sales leader who still loves being on the tools, enjoys developing people, and wants to play a key role in shaping a fast-growing hospitality tech business, this could be an excellent next step. Apply via the link below – we’d love to hear from you. 👇

Were supporting a high-performing Energy from Waste facility in Scotland, looking to appoint a Plant Manager to take full ownership of site operations, performance, and team leadership.

Responsibilities Managing the day-to-day running of the workshop Supervising bench joiners, machinists and workshop operatives Ensuring quality standards and delivery deadlines are met Reading and working from technical drawings Liaising with project managers and site teams Monitoring materials, mac

Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Demonstrated expertise in the full lifecycle of mac

Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Demonstrated expertise in the full lifecycle of mac

Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Demonstrated expertise in the full lifecycle of mac

Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Demonstrated expertise in the full lifecycle of mac

Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Demonstrated expertise in the full lifecycle of mac

Oversee the creation of media and press materials, including press releases, statements, and editorial pitches, ensuring alignment with brand voice and strategic messaging. M·A·C is a proud COMMUNITY of professional makeup artists. An understanding of the social media different platforms, the role

A global media agency is seeking a Senior IT Support Engineer to provide high-quality support primarily for macOS systems in London. The ideal candidate has over 2 years of IT Support experience, a strong understanding of JAMF and Google Workspace, and excellent communication skills. This is an offi

A leading global real estate company is seeking a professional to manage Move-Add-Change (MAC) tasks, involving project management and coordination.

A professional services firm in London is seeking an IT Manager to oversee its internal IT function. The role involves managing IT infrastructure and a small team, ensuring security and reliability within a Mac-focused environment. Candidates must have extensive experience with macOS (Jamf Pro), str

Adhere strictly to service processes Maintain accurate, comprehensive ticket records and consistently update clients Emphasise quality and first-time resolution, avoiding temporary fixes Escalate complex issues appropriately, ensuring tickets are detailed for efficient handover Persistently

In this role, you will provide end-user support, manage Apple hardware, and troubleshoot macOS issues.

Bloomberg is seeking a Service Desk Analyst in London to provide top-notch first line support across various platforms including Windows and Mac OS. You will be responsible for addressing technical requests, managing workloads effectively, and collaborating with various teams to ensure continuous se

Your responsibilities * Deskside Support will provide incident and request management support to all end user devices (Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner, etc. Other relevant desktop support experience and certifications as applicable. Des

A UK-based AI infrastructure provider is seeking a Desktop Support Specialist for its London office. This role involves managing company hardware, administering Google Workspace, and providing support for networking and connectivity.

A leading real estate services firm in Greater London is seeking a MAC & Small Works Administrator.

Candidates should have experience in Helpdesk or L1 IT Support roles, strong knowledge of Windows and Mac desktops, and familiarity with Microsoft 365. The role involves working closely with end users to log, manage, and resolve incidents while proactively monitoring IT issues. Oliver Bernard is see

You’ll be given opportunity to achieve professional certifications within your first 6 months! Responsibilities Provide 2nd line Mac support Troubleshoot and resolve Mac issues Deliver outstanding customer service through your technical expertise Manage and support device and identify plat

General Plant Attendant (12-Month FTC).A leading international industrial energy company is looking to recruit aGeneral Plant Attendantto join their operations team on a 12-month fixed-term contract at a large-scale processing facility in Fife.This is a hands-on role within a high-performing plant e

Ideal candidates will have proven experience in 1st/2nd line support and be familiar with tools like Addigy and Jamf. This is a fantastic opportunity to grow your skill set while delivering excellent customer support in a collaborative team environment. A tech support firm is seeking a skilled 2nd L

A leading recruitment firm is seeking an experienced IT Manager to oversee their IT function in a professional services environment.The role demands strong expertise in macOS and Linux, managing a small team, and ensuring infrastructure security and reliability.With a competitive salary and opportun

Overall Role It will be the responsibility of the MAC & Small Works Administrator to process all REPR and Prism Ticket requests via Sharepoint System and create relevant file saving folders. The Administrator must be able to communicate confidently at all levels and have experience in dealing with a

Job Title: Flat Bed Laser About the Role. The successful candidate will be responsible for setting up, operating, and maintaining flat bed laser cutting machines to produce high-quality components in line with technical drawings and production schedules. Set up and operate flat bed laser cutting mac

A leading independent technology partner in the UK is looking for a Data Centre Team Leader. This role involves managing a team responsible for the cabling infrastructure and ensuring smooth operations within the Data Centre.

ISS Facilities Services is seeking a Moves & Changes Lead – EMEA to manage the full lifecycle of moves, relocations, and MAC-led changes across London and EMEA sites.

The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS, desktops, laptops and mobile devices. You will partner with Service Specialists, Desktop Technicians and Mobile teams as the primary point of contact for all

This position is a direct hire (W2) with immediate start. NSC Global is hiring a Desktop Support Engineer in Mexico City. Candidates should have knowledge of basic computer hardware, experience with Microsoft and Mac OS X, and possess strong communication skills.

cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csC8F6D76{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csE87930A9{color:#(phone number removed);background-color:transparent;font-family:'Cambria Math';font-size:11pt;font-weight:normal;font-style:normal;} .cs(phone number removed)E{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} Our client is looking for an experienced IT Support Engineer (2nd/3rd Line) to join their IT team. This is an excellent opportunity for a hands‑on technical professional who enjoys working across modern Microsoft technologies in a collaborative, fast‑paced environment. You will be a key technical resource within a small IT team, taking ownership of complex support issues, contributing to continuous improvement, and ensuring the reliability and security of IT services across the business. The Role As an IT Support Engineer, you will provide 2nd and 3rd line support across infrastructure, cloud and end‑user environments, acting as a primary escalation point for technical issues. You will work closely with the IT Technical Lead, support ongoing projects and play an important role in maintaining service continuity and security. This role offers broad exposure to Microsoft cloud technologies, Azure, endpoint management and security. Key Responsibilities -Provide 2nd and 3rd line IT support across cloud, infrastructure and end‑user services -Act as a primary escalation point for complex technical issues -Support user onboarding and offboarding, including laptop builds, device configuration (Windows and Mac) and mobile devices -Troubleshoot and support: -Microsoft 365 (Exchange, Teams, SharePoint) -Entra ID (Azure AD), Conditional Access and identity management -Intune and endpoint management -Windows desktop and server environments -Support and maintain Azure and cloud‑based services -Assist with security configuration and monitoring, including Microsoft Defender, identity protection, endpoint security and patching -Perform root cause analysis and implement long‑term technical fixes -Support compliance with security and governance frameworks such as ISO 27001 and Cyber Essentials -Contribute to IT projects, system upgrades and deployments -Create and maintain technical documentation and knowledge base articles -Work closely with the IT Technical Lead and provide cover when required -Liaise with third‑party vendors and service providers Skills & Experience Essential -Proven experience in an IT support role covering 2nd and 3rd line responsibilities -Strong experience with: -Microsoft 365 -Entra ID / Active Directory -Intune / endpoint management -Azure (administration, networking and identity) -Solid understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls) -Experience supporting Windows server and desktop environments -Knowledge of Microsoft security tools and best practices -Strong troubleshooting skills across multiple systems -Experience working within a small to mid‑sized IT team Desirable -PowerShell scripting or automation experience -Backup and disaster recovery exposure (e.g. Veeam) -Experience with Dynamics 365 or other business systems -Familiarity with ITIL‑aligned processes

Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) £40,000 - £45,000 + Training + Progression Central London / Hybrid Permanent | Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you

The Role Join us as Assistant General Manager and partner with the General Manager to run one of Camdens most-loved live-music venues and late-night pubs. Youll own the day-to-day operation, oversee cashing up, training and development, and lead Duty Managers and front of house teams to deliver brilliant nights out. Youll also help shape and grow the venues identity from comedy nights to themed late-night parties. Essential skills and attributes for the job Genuine passion for live music, nightlife and great bar service Hands-on, proactive leader who drives performance and standards Exceptional people skills coach, motivate and inspire teams Reliable with strong cash-handling and operational discipline Energetic, positive, and hospitality-first mindset What youll do Lead daily venue operations and ensure smooth service across shifts Supervise and support Duty Managers and team members on shift Manage cashing up, stock controls and basic P&L responsibilities Deliver training, develop talent and maintain high standards of service Help curate the venues vibe and events alongside the GM and programming team About Us "Being one of Camden's oldest pubs having established back in 1787, this historic pub is open 7 nights a week serving up comedy, club nights and food from the resident chefs from Smoke n Buns. Comedy most nights a week in the upstairs Camden Comedy Club and then Thursday, Friday and Saturday the atmosphere switches and Camden Head Lates begins. With themes including Boy Bandz, 90s vs 00s, BOWIE, Fleetwood Mac, Gaga Vs Queen and Disco Divas theres something for everyone. " About Rose Rose Pubs Group was founded with the purchase of the The Rose Public House in South London.With the tried and tested method of hoping for the best we now have a collection of pubs, bars, music venues and hotels across the UK. The team is a bizarre mix of characters and were proud to embrace unique personalities from all walks of life. We know thatto achieve greatness we need great music, great drinks & most importantly great people! Why work for Rose? 50% off food and drinks at any Rose Pubs Group or Bodean's BBQ, for you and up to 3 friends - any day, any time. FreeCODE app staffmembershipwith loads of discounts on pubs, bars& gyms Free counselling through our 24/7 employee helpline provided by Able Futures Cycle to Work Scheme Apprenticeships funded via our Apprenticeship Levy paid, on-the-job training with classroom time and nationally recognised qualifications. The Process Click the Apply Now button. Fill in the details and attach your CV. Well contact you to invite you to come in and have a chat with the senior team. Well then invite you to trial and meet more of the team - need to see if the chemistry is there. All going well, youll be welcomed into the team! Rose Fifteen Ltd is an equal opportunities employer and we welcome applications from all persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership, whether they have a disability and whether they are part of any other groups that could bring a diverse perspective to our company. TPBN1_UKCT

Helpdesk Coordinator Central London (5 Days Onsite) £22 per hour | £165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in line with SLAs Escalating complex issues to 2nd and 3rd line teams Contributing to process improvements and knowledge sharingWhat We're Looking For Proven experience in 1st/2nd Line IT Support within a corporate environment Strong knowledge of Windows 11, macOS, and Microsoft 365 Experience with Active Directory, Okta, and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitudeWhy Apply? Work in a modern Central London office Join a collaborative and supportive IT team Gain exposure to enterprise technologies and processes Competitive day rate with an immediate start availableIf you enjoy solving technical problems, delivering exceptional customer service, and working in a dynamic environment, we'd love to hear from you. Apply now or email your CV to me at (url removed)

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm’s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm’s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

Help Desk Analyst 3 Month rolling contract Inside IR35 The role of the Helpdesk/End User Technology Analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers. The role exists to restore end user technology issues or request completions as soon as possible (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer focused Helpdesk/Service Desk to the business. Providing desk-side assistance for "line of business" applications, core device support and operating systems, specifically; desktops, laptops, Apple Mac and the corporate software stack including business applications. Main Responsibilities The role is an Onsite, and is a shift-based role - This includes early shifts (starting at 7am), Late Shifts (Finishing at 10pm) and Weekend shifts. Role is First Line Support within the End User Technology team (Handling Support queries that come in via Phone call, Email and ServiceNow Chat) If you are not able to resolve this at 'First point of contact' then support tickets would be escalated to Level 2 Support teams. Responding to telephone and email incidents, queries and service requests in a professional and courteous manner based on an agreed SLA or OLA Logging of all works - ensuring incidents, queries and service requests are logged, prioritised, tracked and resolved within predefined Service Levels Operating in a flexible mode - being able to seamlessly switch between a telephone/desk-side role as and when required Agreeing work priority levels with the customer to ensure customer expectations are managed and the ticket reflects the risk & impact accordingly. Investigating incidents where possible either remotely or desk-side, leaning on an agreed toolset to logon to the customer's machine to perform troubleshooting. Correctly routing a ticket to the appropriate team who is able to resolve the incident if first line knowledge or access is not sufficient. Dealing with and communicating escalations accordingly. Seeking knowledge missing where appropriate, documenting and disseminating the knowledge accordingly. Undertaking agreed proactive works which are agreed to maintain our systems thus avoiding tickets being raised by staying "one step ahead". Maintaining and growing relationships across immediate team and wider IT teams to ensure collaborative approach to resolve customer requests as soon as possible. Ensure that Information Security considerations and controls are in place which adhere to the Information Security/Computer Policy. Align to the threat response procedures defined by the IT Security Team owned by IT Helpdesk Team Lead Ensuring customer satisfaction levels are maintained and improved where possible. Ensuring a personable desk-side manner with the ability to put users at ease. Recognising and adhering to change management processes to protect production environment. Manage liaison with suppliers (including internal) to ensure fixes are delivered in a timely fashion

Service Desk Manager - MSP / Microsoft - North London (Hybrid) Are you the kind of Service Desk Manager who wants to build something, not just inherit a process and keep it ticking over? We’re hiring a Service Desk Manager for a growing MSP in North London. This is a new role, not a replacement. The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over the next few years. They’re currently around £1.5m revenue, with a target to double that over the next 5 years. (So this isn’t just “manage tickets and keep clients happy”) It’s more hands-on leadership, process improvement, client service, and helping shape how the service desk works as the business grows. What you’ll be doing: You’ll be the layer between senior leadership and the technical team. You’ll be: Managing the day-to-day service desk Supporting and developing engineers Owning ticket quality, SLAs, escalations and client satisfaction Spotting repeat issues and improving processes Running 1-2-1s, reviews and engineer accountability Helping the team work smarter, not just harder Getting involved technically when needed Building better structure around service delivery This is an MSP, so you’ll need to be comfortable with pace, client variety, context switching, and people wanting things yesterday. What they care about: MSP background is important. Ideally, you’ll have worked in a smaller MSP, not a huge corporate environment where everything is already built for you. They’re looking for someone who has managed, led, supervised or mentored a small technical team before. You don’t need to have managed 30 people, but you do need to understand what good service desk leadership looks like. Technically, they’re mainly a Microsoft house, so experience around M365, Windows environments, support tools, RMM, ticketing systems and general MSP service delivery will all be relevant. Bonus points for Apple / Mac exposure, or some form of AI experience/adoption But honestly, this is as much about personality as it is technology. They want someone who can talk to people - someone who can communicate clearly with clients, engineers and leadership. Someone who brings energy, ownership and a bit of common sense. Why this is worth a look: Most MSP roles are either pure firefighting or pure ticket management. This is different. You’ll be joining at a point where the business has grown enough to need structure, but is still small enough that you can genuinely influence how things work

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pm A globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands. This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf. The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta. This is a fully office-based position to ensure consistent on-site support coverage. Key Responsibilities Provide 1st/2nd line technical support to internal users Configure and deploy hardware for employees and freelancers Administer user accounts and access permissions Support Apple devices (macOS, iOS, tvOS) Manage and maintain Google Workspace environment Deliver remote support to UK and international teams Maintain accurate documentation and improve support processes Assist a sister company based within the same London officeTechnical Environment Apple macOS & hardware JAMF (100 certified minimum; exposure to 200 level desirable) Google Workspace (Gmail, Drive, Groups, Calendar) Okta (or similar identity management tools) CrowdStrike Falcon Juniper switching & SonicWall firewalls Cisco Meraki access points Adobe Creative Cloud Video conferencing platforms (Google Meet, Zoom, Microsoft Teams) Basic Windows supportRequired Experience Minimum 2+ years in an IT Support role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilitiesDesirable Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding of ISO 27001, SOC II, or similar security frameworks Familiarity with ITIL v4 practicesPersonal Attributes Proactive and solutions-focused Strong sense of ownership and accountability Confident communicator with internal stakeholders Eager to learn and develop technical skillsBenefits 25 days annual leave Pension scheme Life assurance Supportive leadership and collaborative culture Friendly, social working environment Trusted to work autonomously without micromanagement Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity

Our client based in Northwest London is looking for a digital production manager to join the studio team The company is a publishing house providing titles on and offline This option to own, lead and continuously improve the digital production process across this organisation’s portfolio of mobile-, web- and app-based publications. Very easy to get to, they are based in North West London, plenty of available tubes and train stations in walkable distance This is a hybrid set up – 3 days in and 2 from home Proven experience delivering digital publishing outputs in an editorial or production environment. Strong working knowledge of digital workflows, digital edition pipelines and QA requirements. Demonstrated ability to own delivery outcomes and manage production risk. Advanced Adobe Creative Cloud skills on Mac (InDesign, Acrobat, Photoshop, Illustrator). Excellent stakeholder communication and decision-making skills. Experience leading, supervising or managing contributors or workflows. Full job spec provided prior to interview Please make sure that your location and phone number are included in your application...

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams, • Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments, • Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs, • Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders, • Escalate when Required: Work with senior engineers, providing detailed diagnostics and analysis, • Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing, • Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS • Previous experience in an MSP environment within IT support or service desk roles, • Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams, • Experience supporting Windows 11 and Mac OS, • Experience with Windows Server, Active Directory, DNS and Event Viewer, • Proven experience of troubleshooting networking and infrastructure issues, • Experience managing user accounts, Azure AD and MFA configuration, • Exposure to Conditional Access and cybersecurity best practices, • Excellent customer service and communication skills with a strong telephone manner, • Ability to prioritise workload, work under pressure and meet deadlines, • Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS • Learning and development opportunities including Microsoft certifications, • Career progression opportunities, • 21 days holiday (increasing after 3 years of service) plus public holidays, • Birthday day off, • Private healthcare after probation, • 40% off gym membership, • Pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Social events and team activities, • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Booking Agent (Reservations / Hospitality / Events) Our client is a bespoke accommodation service specialising in sourcing hotels, serviced apartments, and private housing to individuals and groups. They are seeking a Booking Agent to join their team. This role is Monday-Friday with a salary of up to £32,000. Booking Agent Responsibilities: Research and source suitable accommodation options based on client requirements Communicate with hotels and accommodation providers to gather rates, availability, and amenities Compile and present accurate accommodation proposals to clients Process bookings, manage documentation, and liaise with hotels to ensure smooth reservations Oversee group accommodation bookings, including rooming lists and rate negotiations Maintain and update the company’s master database with search results and booking details Act as a key contact for clients, managing expectations and resolving any in-house guest issues Booking Agent skills required: Strong communication skills with a professional and confident telephone manner Excellent spoken and written English with a keen eye for detail Ability to negotiate rates and manage bookings from start to finish Skilled in multitasking and handling multiple projects with accuracy Adaptable, proactive, and able to work under deadlines while supporting team members Proficient in Mac and PC systems, including Microsoft Word, PowerPoint, and Mac Mail Knowledge of Excel is essential Additional information: A dynamic and vibrant work environment Opportunities for career growth and internal training A supportive team culture with like-minded professionals Hours: Monday – Friday on a rotating schedule between 9:00 AM – 6:30 PM