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This is a full-time, permanent remote position with a focus on user satisfaction. A UK-based Managed Service Provider is seeking a remote Technical Support Specialist to assist clients in São Paulo. The role requires professional Spanish and advanced English proficiency, alongside 2 years of techni

Having worked in a similar role within an IT managed service provider would make you stand out, but previous MSP experience is not a prerequisite, and we're open to new talent from any IT background!. Exhibit a customer-centric approach to support, showcasing a commitment to prioritising the needs o

This is an exciting opportunity to grow within the IT industry. A Managed Service Provider based in Edinburgh is looking for an enthusiastic IT Support Analyst. This role offers hands-on experience in a supportive team environment, tackling real-world IT issues for diverse clients.

Having worked in a similar role within an IT managed service provider would make you stand out, but previous MSP experience is not a prerequisite, and we're open to new talent from any IT background!. Exhibit a customer-centric approach to support, showcasing a commitment to prioritising the needs o

A growing IT Managed Service Provider in Scotland seeks a Business Development Representative for a part-time role.You will reach out to potential clients, book meetings, and contribute to business growth.This opportunity is ideal for those looking for flexible work hours and autonomy, offering a ba

Part-Time Business Development Representative (Scotland Remote/Hybrid) Scotland-based | 2025 hours per week | 45 mornings preferred | Minimum 1 day per month in Edinburgh Looking for a flexible, part-time role that fits around your life not the other way round? Whether youre studying, managing childcare, building a portfolio career, or simply looking to supplement your income, this opportunity offers autonomy, commission-earning potential, and genuine flexibility all within a supportive and growing tech business. The Opportunity A friendly, expanding Edinburgh-based IT Managed Service Provider is seeking a confident, proactive Business Development Representative to help spark new conversations with Scottish businesses. Youll be responsible for identifying potential clients, reaching out via phone, email and LinkedIn, qualifying opportunities, and booking high-quality meetings for the leadership team. If you enjoy building rapport, working towards clear goals, and being rewarded for your results this could be a great fit. Whats On Offer £16,000£20,000 base salary (2025 hours per week) £26,600£30,000 OTE (pro rata equivalent) Performance-based bonus structure Pension + 30 days holiday (pro rata) Private health insurance Immediate start available Fully remote within Scotland (1 office day per month in Edinburgh) Supportive, close-knit team where your contribution truly matters What Youll Be Doing Researching and identifying ideal-fit companies Reaching out through calls, email and social media Building rapport and uncovering business challenges Qualifying prospects using structured frameworks Booking meetings with decision-makers Tracking activity in HubSpot CRM Working closely with the Managing Director and Customer Success Manager Monthly goals are clear, realistic and rewarded and the wider team celebrates shared success with quarterly and annual incentives. What Youll Need Based in Scotland with full UK work rights (no sponsorship) Experience in outbound sales or business development Confidence making high-volume outreach calls Strong written and verbal communication skills Experience using HubSpot CRM A reliable home-working setup Self-motivation and comfort working towards activity targets Bonus Points For Experience in IT, MSP or tech services Familiarity with Microsoft 365 or cyber security concepts Knowledge of GDPR and UK contact regulations Experience qualifying leads using BANT or similar frameworks This is ideal for someone who: Wants meaningful part-time work with real earning potential Prefers structured mornings and flexible afternoons Enjoys speaking to people and building relationships Thrives in a small team where effort is recognised Values autonomy but still wants support Please APPLY NOW with your most up-to-date CV for consideration. Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry. TPBN1_UKTJ

Leading provider of Corporate Travel Services are keen to add to their business travel team and are seeking Spanish, French and German Speaking Consultants. Do you speak Spanish, French or German and have hands on corporate travel experience? Can you book, ticket, re-issue and amend on Amadeus or any other GDS platform? This newly established team dedicate premium high-touch services to a portfolio of high-value and VIP customers across the European Market. For this role you will need to thrive in a complex fast paced environment and be able to take full ownership of the end-to-end customer journey. Does this sound like your perfect role, get in touch today to find out more. JOB DESCRIPTION: * Arranging all travel from flights to car hire to hotels etc * Prioritise VIP and high-touch customers using dedicated routing views priority queues and tagging * Create modify reissue and cancel bookings using Amadeus (or other GDS platforms) * Handle complex fare constructions ticketing rules exchanges refunds and revalidations * Consistently achieve exceptional customer satisfaction by delivering clear empathetic and solution-focused service. * Partner closely with Account Managers Sales Implementation and Operations to deliver seamless customer outcomes * Participate in structured communication loops to ensure alignment on customer needs and regional priorities * To assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner * Provide an excellent service via communications with customers and accuracy of bookings * Communicate with customers, whether this is by telephone, email or in person, in a professional and friendly manner * Dealing with phone calls and email requests/queries from existing and potential clients * Providing clients with suitable travel options and suggestions of the best way to meet their requirements * Be involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website * Proactively maintaining relationships with clients at all times * Helping with any problems clients may have and provide the appropriate customer service throughout the entire process unsupervised * To carry out all reissues and revalidations unsupervised. Provide assistance to other team members and quality check their work if required EXPERIENCE: * Native level Spanish, French or German speaking language * Proven experience as a Senior Business Travel Consultant or equivalent role * Strong hands-on expertise in Amadeus or another major GDS (Sabre Galileo Worldspan) * Experience supporting VIP executive or high-touch corporate customers * Excellent knowledge of airfares ticketing rules exchanges refunds and IRROPs COMPANY BENEFITS (to name a few): * Generous holiday allowance * Private healthcare * Life insurance * Counselling support offered * Extensive parental leave in your child's first year * Volunteering opportunities * Opportunities to work overseas INTERESTED? Follow the instructions to apply, attaching your CV. This vacancy is being managed by or call me on 01619236120 TPBN1_UKTJ

Multi-Million Global technical solution provider requires an ambitious Operational Excellence Manager looking to join a company that offers considerable career growth with sites throughout Europe. BASIC SALARY: £45,000 -£49,000 BENEFITS: · Car Allowance · Company Bonus · Pension · Death in Service · Private Healthcare · Mobile & Laptop · 28 Days Holiday LOCATION: Dundee COMMUTABLE LOCATIONS: Aberdeen, Perth, Edinburgh, Glasgow, Dunfermline, Stirling JOB DESCRIPTION: Operational Excellence Manager, Continuous Improvement Manager, Process Improvement Manager - manufacturer, coatings, optical coatings This Operational Excellence Manager role is a pivotal leadership position, focused on driving operational excellence, continuous improvement, and boosting performance. It will also involve strategic planning throughout the site and all aspects of the sites implementation of the Information Technology and systems. In this role, you will be responsible for developing a performance culture that uses facts and data to drive business decisions and customer value. KEY RESPONSIBILITIES: Operational Excellence Manager, Continuous Improvement Manager, Process Improvement Manager - manufacturer, coatings, optical coatings · Create and develop strategies to improve standard operating procedures towards a right -first-time holistic approach · Implement and manage LEAN Six sigma methodologies in order to streamline processes, improve cost containment and free up intellectual capital · Conduct root cause analysis using tools like Kaizen, and value stream mapping · Engage with business leaders to set priorities and drive results · People leadership experience - direct management of one member of staff · Support the process to commission new equipment and/or technology to ensure all affected processes are identified and managed accordingly PERSON SPECIFICATION: Operational Excellence Manager, Continuous Improvement Manager, Process Improvement Manager - manufacturer, coatings, optical coatings We would be delighted to receive applications from individuals who meet the following brief: · Ideally qualified to degree level in a technical subject, preferably Physics, although we will consider other subjects · Any knowledge of optical coatings would be of specific interest · Six Sigma Black belt certified · Good project management experience · Excellent analytical and process improvement methodologies · Strong communication skills to effectively collaborate with stakeholders and communicate project status · Strategic thinker with a strong capability to proactively identify risks and apply problem-solving skills with an innovative and flexible approach THE COMPANY: We are one of the leading manufacturers and suppliers of Electro-Optic Solutions including thin-film coatings to some of the most demanding specifications and applications. With over 30 years' experience, our extensive knowledge enables us to repeatedly manufacture precision optical coatings with exceptional spectral and environmental performance. We are renowned experts in design, development and manufacture of thin-film coating solutions, we have grown significantly over the years at our state-of-the-art facility. PROSPECTS: We are looking for an experienced Operational Excellence Manager who has the potential and desire to take on greater responsibilities in the future as there is potential for career development within the business, subject to performance. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Operational Excellence Manager, Continuous Improvement Manager, CI Manager, Business Process Owner, Process Improvement Manager, Lean Manager INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18297, Wallace Hind Selection TPBN1_UKTJ