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We are searching for a dynamic and experienced Registered Manager to join our children's home in Ealing, London, with a permanent full-time position offering an annual salary of £55,000 to £65,000. This is more than just a job; it's an opportunity to truly make a difference in the lives of young people, leading a compassionate and well-informed team that prioritizes personal growth and care. You'll be working in a well-presented, four-bedroom detached house alongside a team that views every day as a chance to positively impact the lives of children aged 11 to 17. Our organisation is renowned for its expertise and warmth, making it an exhilarating place to foster your managerial career. Perks and benefits: In addition to a rewarding career in a meaningful setting, we offer a host of benefits to ensure your experience with us is fulfilling and enjoyable: Additional pay: • Bonus scheme, • Performance bonus, • Yearly bonus Benefits: • Company pension: Secure your future with our robust company pension plan., • Discounted or free food: Enjoy meals on us while you're looking after the ones in need., • Flexitime: Maintain a healthy work-life balance with our flexible scheduling options., • Free parking: Focus on what matters with the convenience of free parking., • On-site parking: Stress less about logistics and enjoy your work environment even more. What you will do: As a Registered Manager, you will be at the helm of operations, ensuring that all regulations are adhered to and that exceptional care is provided. Your daily responsibilities include: • Meeting the requirements set by the Registered and Placing Authority., • Ensuring compliance with the Children’s Home Regulations and Ofsted’s guidelines., • Safeguarding all children and young people, maintaining excellent safeguarding procedures., • Coordinating with care teams for admissions and overseeing the development of personal plans for the children., • Facilitating effective communication with external agencies, relatives, and advocates., • Reviewing services and implementing changes for continuous improvement., • Providing direct care and supervision when necessary and managing challenging behaviours., • Collaborating with a multidisciplinary team to provide consistent and comprehensive care. Qualifications and Experience: • A minimum of two years’ experience in residential care within the last five years., • Management experience in a residential setting., • At least one year in a supervisory role in a care environment., • A Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent., • Comprehensive knowledge of Children Homes regulations, Quality Standards, and related legislation., • Physically and mentally prepared to manage and lead with effectiveness. Situated in the vibrant area of Ealing, London, our children's home offers not just a commendable career prospect but also a chance to be part of a lively community enriched by cultural diversity, beautiful parks, and excellent transport links. It's a fantastic place to work and live, promising a fulfilling lifestyle both professionally and personally. Join us and build a rewarding future in this lively neighbourhood. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

The Opportunity: Shape the Future of Revenue Across a Growing UK Hotel Portfolio Are you a hospitality revenue expert with a knack for turning insights into exceptional financial results? Do you thrive on crafting smart, data‑driven strategies that unlock a hotel’s full commercial potential? If so, we’d love to meet you. We’re a fast‑growing collection of upscale hotels across the UK, each celebrated for delivering standout guest experiences. As our portfolio continues to expand, we’re looking for a Senior Cluster Revenue Manager — a commercially minded leader who knows how to maximise profit, outpace the competition, and inspire others to do the same. This is your chance to take the helm of revenue optimisation across multiple properties and play a pivotal role in shaping our commercial success. Key Responsibilities • Lead the Strategy, • Craft and execute innovative revenue management strategies that drive optimal room revenue and yield across your cluster of hotels., • Read the Market, • Monitor market trends, competitor activities, and demand patterns to identify opportunities and stay ahead of the curve., • Collaborate to Win, • Partner closely with sales, marketing, and operations teams to align pricing, promotional activity, and commercial plans for maximum impact., • Leverage the Tools, • Use advanced revenue systems and analytics to continually fine‑tune rates, inventory, and distribution., • Develop Talent, • Coach and mentor property‑level revenue managers, championing best practices and a culture of continuous improvement., • Tell the Story, • Produce insightful reporting and forecasting to share performance insights and recommendations with senior leadership., • Be a Strategic Advisor, • Work hand‑in‑hand with General Managers, offering expert guidance and commercial intelligence that supports strong, sustainable profitability. The Ideal Candidate You’re someone who blends commercial sharpness with a genuine passion for hospitality. You know how to turn numbers into narratives, dashboards into decisions, and strategy into standout results. Here’s what you’ll bring: Proven Revenue Expertise • A strategic thinker who embraces challenges, finds fresh solutions, and continually looks for ways to enhance revenue and overall profitability.

Role: Deputy Manager Location: West Drayton Salary: Up to £32,000 About the Company KiddyKare are looking for a Room-based Deputy Manager within the West Drayton area. The nursery is situated around libraries, children's centres and parks which they explore with the children each week. The nursery has a very large garden which they like to use for planting herbs and bird watching. This nursery also like to do what they can for charities by raising money for GOSH, hosting Macmillan coffee mornings, red nose day/sport relief activities and the shoe box charity during Christmas. About the Role With a salary of up to £32,000 and potential occupancy bonus (paid termly) 40 hours per week over 5 days. Other incentives include: • Star employee reward voucher scheme, • 50% childcare discount for all staff, • Colleague referral scheme, • Child referral scheme, • Ofsted inspection bonuses for good or outstanding outcomes, • Birthday Gift, • 100% attendance rewards yearly, • Service loyalty rewards, • Company social events, • Staff training events, • Company training program Responsibilities • To work alongside the manager and deputise for her in her absence., • To support the aims and objectives of the nursery and assist the manager in the organisation of a high-quality establishment for children from 2 to 5 years., • To lead a team of professional workers and to always ensure good practice., • To assist with the planning and organisation of staffing schedules and holiday rotas to ensure adequate staffing levels are maintained in accordance with Local Authority guidelines and nursery procedures., • To assist with staff development and training., • To be flexible and work and assist other sister nurseries in the event of managerial absences to ensure the care and safety of all the children throughout the nurseries. Qualifications • A full and relevant childcare Qualification of L3 and above, • Experience of managing a team - i.e. as a room leader or third in charge for at least 2 years, • 5 years Nursery experience Required Skills To apply for this role, you must have: • A full and relevant childcare Qualification of L3 and above, • Experience of managing a team - i.e. as a room leader or third in charge for at least 2 years, • 5 years Nursery experience

My client is a large Tier 1 Maintenance Contractor are looking for an Ops Manager . We are seeking an exceptional General Manager – Head of Operations to drive performance, operational excellence, and customer satisfaction across a large and diverse geographical area spanning the M4 corridor, Hampshire and London. About the Role Leading a team of up to 200 colleagues, you’ll set the strategic direction, ensure financial performance, and embed a high-performance culture that places customer experience at the heart of everything delivered. This is a senior leadership role requiring strong commercial acumen, operational expertise, and the ability to inspire and develop large teams. Key Responsibilities • Lead and manage delivery of repairs, voids and planned works, • Oversee branch performance, ensuring P&L delivery meets or exceeds budget, • Drive operational efficiency, productivity and KPI performance, • Implement robust governance, risk management and compliance controls, • Conduct structured monthly performance reviews, • Manage cost control, WIP, debt and operational outputs, • Align operational and financial processes to strategic objectives, • Build and maintain strong client and stakeholder relationships, • Champion a customer-first culture across all activities, • Lead, mentor and develop a team of up to 200 staff ✔ Proven experience delivering large-scale housing repairs and maintenance contracts ✔ Minimum 2 years’ experience in a senior managerial role within the social housing sector (local authorities/property services) ✔ Strong leadership, mentoring and people development skills ✔ Commercially astute with experience managing P&L responsibility ✔ Excellent organisational and time management capabilities ✔ Ability to analyse performance data and drive informed decision-making ✔ Strong communication skills with the ability to engage diverse teams and stake INDWHITE

Workshop Manager Citygate West London OTE: £60,000 Role Overview We are currently seeking an experienced Workshop Manager to join Citygate, the largest Volkswagen Group dealership in Europe, and a flagship Volkswagen site. This is a high-profile role managing a multi-brand operation across Volkswagen, KODA and CUPRA, within the largest dealership in the group. You will be responsible for planning and coordinating workshop activity to meet customer requirements, maximise utilisation and profitability, and lead a large team of Technicians. Working closely with the Aftersales Manager, you will play a key role in delivering exceptional quality, efficiency, and customer care. Key Responsibilities As Workshop Manager, your responsibilities will include: Controlling the flow of work through the workshop to ensure repairs are completed within agreed timescales Driving workshop productivity and efficiency, with a target of 100% utilisation Leading, motivating, and communicating effectively with all members of the workshop team Scheduling work based on customer requirements, technician availability, job complexity, and parts availability Actively controlling costs relating to labour, time, and materials Coordinating workshop activity to ensure all agreed work is delivered to manufacturer standards Liaising with Aftersales to order parts and notifying customers upon arrival to minimise work-in-progress and stock holding Reporting additional damage identified during vehicle inspections and ensuring appropriate documentation is completed Completing MPIs, servicing, and repairs when required, in line with manufacturer standards Identifying opportunities to sell additional products and services, and promoting current offers Champion a positive, compliant, and safety-focused workplace culture Supervise, train, and mentor technicians and apprentices Provide exceptional customer service and resolve escalated concerns What's in it for you? With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including: Access to our in-house training academy for everyone Electric Vehicle (EV) Training levels 1- 4 for specific roles Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme About You As a Workshop Controller, you will ideally have the following skills and attributes: Previous experience working as a Workshop Controller Strong managerial skills and be able to prove you can control a workshop of Technicians efficiently. Why Citygate Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, KODA and Kia), provide excellent quality training and internal progression opportunities. TPBN1_UKTJ

This role will suit a candidate with a proven track record of working in a theatre venue at managerial level on artistic events, with significant experience in theatre production and a high level of knowledge of sound and technical equipment. The Schools Ryan Theatre seats over 300 people and is equ

A leading construction recruitment agency is seeking a Technical Manager to oversee residential projects in South West London.The ideal candidate should have 3-5 years of managerial experience, a strong track record in project delivery, and knowledge of building regulations.The role involves ensurin

We offer FREE online safeguarding and Prevent Duty training to all our workers. All applicants will require the appropriate qualifications and training for this role.

Freightserve recruitment are looking for an Operations Manager for a well-established Freight Forwarder based in the Heathrow area. Purpose of role Under the direction of The Director, the Operations Manager will be responsible for the full management function of the overall performance of the team (10 plus staff) in line with key performance requirements of the department. This is a hands on managerial role that requires the individual to both manage and monitor output and deliverables but also take an active involvement to support the managers of each department to ensure operational success. Responsibilities:- • Day to day operational requirement for Cross Border; Ecommerce and EU pallet groupage department and warehouse operations, • Supporting the team at an Operational Level, with escalation of queries both with staff and with service providers., • On going focus to identify continuous improvement opportunities to enhance customer experience and support team effort through innovation and technology., • Setting, managing and monitoring day to day KPI’s for internal process measure and improvements and ensure that laid out working procedures in each department are followed in conjunction with departmental managers, • Overall management of team’s performance and output, • Overall management and resolution of all operational and administrative processes ensuring correct profitability is met, • Dealing with crisis situations as they arise, including but not limited to transport delays and challenges, ferry and paperwork issues and challenges, tipping and delivery and slot delays or challenges., • Ability to foresee situations before they arise and put in necessary corrective actions to avoid service failure to customers, • Support effective implementation of Cross Border operational requirements in conjunction with the warehouse team, • Ensure own warehouse in UK is operating in a compliant and organized manner that aligns with clients SLA’s, • Manage and maintain effective relationships with 3rd party suppliers and partners,, • Responsible for staff training and development, • Responsible for the facility management of the Heathrow site, • Work in conjunction with the Director for Compliance in terms of H&S requirements Person Specification:- • Must be well organized and work towards tight deadlines, • Previous experience in managerial role essential, • Ability to work at different levels of the organization across countries and disciplines, • Analytical mind that has the ability to interpret and draw relevant insights from various resources, • Has exceptionally high level of attention to detail, • Must have excellent verbal and written communication skills, • Is open to new approaches and alternative means to accomplish results despite setbacks, • Ability to manage conflict, solve problems and create sustainable solutions independently and together within the team, • There is a strong need to be independent and focused, • Ability to work in a challenging and dynamic environment as a team player, • Must be flexible in approach and willing to work extended hours when required Competencies:- Is dedicated to meeting the expectations and requirements of internal and external customers, ensures that the team performs at levels that consistently exceed customer expectations Uses rigorous logic and methods to solve problems with effective solutions, probes all sources for answers, looks beyond the obvious and does not stop at the first answer. Can be counted on to exceed goals successfully delivery constantly and consistently. Knows how businesses work, knows the competition, is aware of how strategies and tactics work in the market, and has thorough product knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

The Role... At Soho House, a Chef de Partie supports the kitchen brigade in delivering exceptional dining experiences to our members and guests. As a Chef de Partie, your role is to make sure that our members have an amazing dining experience every time. Possessing a keen passion for food , we will give you a platform to connect, grow, have fun and make an impact Y our main responsibility is to ensure t hat the food we deliver to our members it of the highest quality. This includes preparing food before service, setting up and stocking kitchen stations and plating to company standards . What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years' continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Plating food according to company guidelines ensuring high standards. Ensuring mis en place is completed before service. Maintain a professional attitude at all times. Ensure health and safety regulations are met. Attending regular meetings with front and back of house teams to learn about any menu or service changes and specials alongside daily tastings. Support junior team members (e.g., Commis Chefs) through guidance and collaboration. Assist in preparation of team meals as requested, considering dietary needs and variety. Demonstrate a proactive attitude towards learning, improvement, and teamwork. Supporting with the deep cleaning of the entire kitchen before close. Wrapping unused items and storing them in proper area at the end of service. What we are looking for... A successful Chef de Partie for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. Minimum of 2+ years' experience in similar capacity Passion for food, attention to detail, and a strong desire to learn and grow. Understanding of basic food safety and hygiene practices. Good communication and teamwork skills. Positive, proactive, and respectful attitude in a busy kitchen environment. Culinary qualification (e.g., NVQ Level 1 or 2) is a plus but not essential. Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £16 - £16 GBP TPBN1_UKCT

The Role... At Soho House, the Senior Sous Chef plays a crucial leadership role in the kitchen, supporting the Head Chef and Executive Chef in the planning, execution, and management of all culinary operations. As a senior member of the brigade, you will take ownership of daily service, supervise the kitchen team, and ensure that all dishes meet Soho House standards for quality, creativity, and consistency. You will lead by example, driving high performance, excellent food safety standards, and smooth kitchen operations across all services. The Senior Sous Chef will assist in menu development, staff training, cost control, and operational excellence while supporting the overall vision of the kitchen management team. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Lead and oversee daily kitchen operations, ensuring smooth, efficient, and timely service across all meal periods. Support the Head Chef in managing the kitchen team, providing training, guidance, and coaching to junior chefs. Uphold and enforce all food safety, HACCP, and allergy protocols, ensuring strict compliance at all times. Assist in menu development, contributing creative ideas that align with seasonal trends and Soho House standards. Manage mise en place planning and quality control for each section, ensuring readiness for service. Oversee stock management including ordering, stock rotation, waste control, and inventory. Maintain exceptional cleanliness, organisation, and hygiene in all kitchen areas. Lead sections during service, ensuring consistent execution, presentation, and portion control. Communicate effectively with the Head Chef, front of house teams, and wider operational colleagues to ensure seamless service. What we are looking for... Minimum of 4+ years' experience in similar capacity Culinary trained and professional who is passionate and curious to develop and grow as a Chef Experienced managing P&L's, labour, purchasing, vendors and quality control while providing results in revenue Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously TPBN1_UKCT

The Role... At Soho House, a Pastry Chef leads the pastry section and delivering exceptional desserts, baked goods, and other sweet offerings that elevate the overall dining experience for our members and guests. Y our main responsibility is to bring creativity, precision, and a strong technical background to the role, ensuring that every item meets our high standards of taste, texture, and appearance. From fine patisserie to rustic breads and indulgent plated desserts, the Pastry Chef ensures the pastry offering is always seasonal, refined, and aligned with the club's culinary philosophy. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Staff Room Rates Health Cash Plan (option to up to 2 additional dependents) Dental Plan (option to add up to 2 additional dependents) Birthday Day Off after 1 years' continuous service Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Lead the day-to-day operations of the pastry section, ensuring smooth service and consistent quality. Prepare and produce a wide range of baked goods, desserts, and patisserie, from scratch and to a high standard. Develop new dessert and pastry menu items in collaboration with the Executive and Head Chef, aligning with seasonal themes and member preferences. Maintain excellent presentation and consistency in all pastry items served, whether plated, buffet-style, or takeaway. Assist in the training and mentoring of Commis Chefs and Demi Chefs de Partie, helping to develop their technical skills and kitchen knowledge. Attending regular meetings with front and back of house teams to learn about any menu or service changes and specials alongside daily tastings. Assist in preparation of team meals as requested, considering dietary needs and variety. Demonstrate a proactive attitude towards learning, improvement, and teamwork. Supporting with the deep cleaning of the entire kitchen before close. Wrapping unused items and storing them in proper area at the end of service. What we are looking for... A successful Pastry Chef for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. Minimum of 2+ years' experience in similar capacity Passion for food, attention to detail, and a strong desire to learn and grow. Understanding of basic food safety and hygiene practices. Good communication and teamwork skills. Positive, proactive, and respectful attitude in a busy kitchen environment. Culinary qualification (e.g., NVQ Level 1 or 2) is a plus but not essential. Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £17 - £17 GBP TPBN1_UKCT

The Role... At Soho House, the Sous Chef plays a vital leadership role within the kitchen, supporting the Head Chef and Senior Sous Chef in delivering exceptional, high-quality dishes across all services. As a key member of the culinary management team, the Sous Chef helps drive consistency, creativity, and operational excellence, ensuring that every plate reflects the standards and identity of Soho House. You will oversee day-to-day kitchen operations, supervise and develop junior chefs, and ensure food safety, allergen compliance, and kitchen hygiene remain at the highest level. The Sous Chef contributes to menu development, coordinates prep and service execution, and steps into leadership responsibilities in the absence of the Senior Sous Chef or Head Chef. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Clothing Allowance Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Support the Senior Sous Chef and Head Chef in leading all aspects of kitchen operations, ensuring smooth, efficient service across all meal periods. Prepare, cook, and present dishes to Soho House standards, maintaining consistency in quality, flavour, and plating. Oversee mise en place organisation, daily prep schedules, and service readiness for assigned sections. Supervise and mentor junior chefs, providing guidance, training, and feedback to support their development. Uphold strict food safety, hygiene, and allergen management procedures in line with HACCP and Soho House policies. Assist in menu execution and contribute ideas to seasonal changes, specials, and development projects. Support stock control activities, including ordering, deliveries, waste reduction, and inventory rotation. Communicate effectively with both back-of-house and front-of-house teams to ensure seamless service and member satisfaction. Lead by example through professionalism, punctuality, and a calm, solution-driven approach in a fast-paced environment. Take charge of the kitchen when required, ensuring standards, staffing, and service run smoothly in the absence of senior leadership. What we are looking for... 3-5 years of experience in a high-volume, high-quality kitchen, ideally within a premium restaurant, hotel, or private members' club. Strong cooking skills across multiple kitchen sections with a solid understanding of classical and modern culinary techniques. Proven experience supervising or leading small teams. Excellent knowledge of HACCP, allergen procedures, and food safety practices. Ability to work efficiently under pressure while maintaining high standards. Professional, reliable, and passionate about food and team development. Confident communicator with strong organisational and time-management skills. Fluent in English. TPBN1_UKCT

Freightserve recruitment are looking for a Courier Express Manager for a well-established Freight Forwarder based in the Heathrow area. Daily Duties and Responsibilities:- · Managerial responsibility for customer service delivery to Express and Courier department Client base · Management of Express / Courier Customer Service Teams, including staff development and resource planning · Managing up to 20 staff. · Follow up and resolve any negative feedback re operational issues / customer service concerns raised by the customer · Responsibility for Gross Profit analysis, and Sales Invoicing / Job costing accuracy · To promote business development, ensuring all opportunities from existing business is followed up through telephone sales, prospect sales site visits and quotations. · Contribute to ongoing operational development and cost saving measures · Identify areas of operational improvement by reviewing processes regularly. · Keep up to date with Express / Time Critical and Courier market trends, and industry news. · Establish, Manage and Maintain Internal and External Relationships. · To ensure internal processes and client’s operational requirements are fully documented within SOPs. · Managing Implementation for new business · Training for new staff on operational and account procedures · Ensure all HMRC entry regulations are met, through self-auditing of Import entries Skills required:- · Must have customs knowledge of Imports and Exports · AOG / Time critical knowledge would be an advantage Working hours are; Monday-Friday 9am - 5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client a global freight forwarding and supply chain management company that provides comprehensive logistics solutions across air, ocean, and road transport and specialize in handling complex, time-critical, and high-value shipments for diverse industries, including fashion and aerospace, are recruiting for a Express & Courier Manager to be based at offices local to Feltham, Middlesex. On Offer: • Opportunity to pay a key leadership role within a fast paced logistics environment, • Salary – up to £50k, dependence on experience, • Attractive benefits package, • Working hours: Monday – Friday, 9am – 5.30pm (flexibility with start and finish times) Main Purpose of the Role: Reporting to the Express Director and leading a team of 20, the Express & Courier Manager will play a leading role within the department in relation to Time Critical Operational & Customer Service responsibilities, Client and Customs escalation, Profitability, Development of staff and Management of suppliers. Duties & Responsibilities of the Express & Courier Manager • Managerial responsibility for customer service delivery to Express and Courier department Client base, • Management of Express / Courier Customer Service Teams, including staff development and resource planning, • Follow up and resolve any negative feedback re operational issues / customer service concerns raised by the customer, • Responsibility for Gross Profit analysis, and Sales Invoicing / Job costing accuracy, • To promote business development, ensuring all opportunities from existing business is followed up through telephone sales, prospect sales site visits and quotations., • Contribute to ongoing operational development and cost saving measures, • Identify areas of operational improvement by reviewing processes regularly., • Keep up to date with Express / Time Critical and Courier market trends, Company products, services and industry news., • Establish, Manage and Maintain Internal and External Relationships., • To ensure internal processes and client’s operational requirements are fully documented within SOPs., • Managing Implementation for new business, • Training for new staff on operational and account procedures, • Ensure all HMRC entry regulations are met, through self-auditing of import entries. To Be Considered: • Proven experience within express / courier / AOG operations, • Must be able to work well under pressure within a target driven team environment, • People Management and Staff Development, • Solutions led approach to client needs, • Import & Export Customs Procedure knowledge, • Computer skills including excel, CRM data base and BoxTop., • Commercially astute, ensuring profitability, • Enjoy working with customers and building relationships. For full details contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry