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  • Barista & Front of house Supervisor
    Barista & Front of house Supervisor
    hace 2 días
    £14.3–£15 por hora
    Jornada parcial
    Canary Wharf, Tower Hamlets

    25 hours minimum and long term (more than 2 years). No students please. Please only apply if your answer is "yes" to all questions and you have supervisor/ managerial experience. We are Hiring! We are Yummzy. We are a family run and established business that is passionate about our customers and purpose. Yummzy was created out of need to support a variety of customers and their needs and desires. Our delicious food and artisan coffee caters to vegan, gluten free, keto, high protein and clean eating. We’re looking for an experienced Barista / Front of House to join our team long-term. If you’re passionate about great coffee, clean eating and customer service, apply by sending your CV or experience. We also serve soft alcohol. We are building a base with returning customers and we are passionate about health, our clients and offering. What's involved?Responsibility: • Artisan coffee and speciality drinks, • Exceptional customer service & attracting new customers, • Think beyond current task, • Proactive, • Reliable and builder, • Meet KPIs below Perks: • Free drinks made in-house, • 30% staff discount KPI bonus: if weekly secret shopper confirms: • Clean as you go (everything is clean),, • FIFO (old products are at front and newer ones stocked at back),, • Great customer service Inc sampling, • Sales Bonus:, • In Shop SB (monthly paid but based on weekly feedback): Turnover - Cost (Rent, staff, ingredients, service charges, professional fees, equipment lease and bills)= Profit., • 10% of shop profit distributed to staff & kitchen, • In Market SB (Monthly paid but based on events separately): Event Turnover - Event Cost (Ingredients, staff time (baking + serving) and transport cost) = Profit, • 10% of event profit distributed to market persons and kitchen We pay above London living wage but expect a very high standard of all the above in return.

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  • Coffee Shop Manager
    Coffee Shop Manager
    hace 4 días
    £15–£17 por hora
    Jornada completa
    London

    Job Title: Café Manager, Urban Baristas Bromley-by-Bow G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture. • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

    Inscripción fácil
  • Team Leader/ Supervisor
    Team Leader/ Supervisor
    hace 5 días
    £14 por hora
    Jornada completa
    Monument, City of London

    We are looking for Supervisor/ Team Leader to join our Roasting Plant Coffee store team, located near London Bridge Station Central London.We love to see our team members grow with the company and offer one of the best in class Leadership training to ensure we only have the 'best of the best' in the coffee industry.What you'll be doing:Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day to day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Roasting Plant Coffee ethos, you support with training your team and creating a positive vibe. What you'll need:Supervisors play a critical role in the day to day running of our stores, ensuring the stores look beautiful and customers' expectations are always exceeded, that's why we want people who have: A customer-oriented positive attitudeExperience of customer serviceThe diary to accommodate flexible shiftsAn eye for detail and high qualityAbility to lead and inspire the team during busy hoursExperience in supporting shop management and day to day managerial tasksA basic knowledge of trainingAt least 1 Year of Barista or coffee making experienceMinimum 1 year of Team leader or Supervisor experience in similar industry Working for Roasting Plant Coffee you can expect: • Training available and opportunities for career growth and development across the business, • Great hourly Pay Rate, plus a monthly bonus to boost your monthly earnings, • Great flexible working hours and paid breaks, • Referral Program, • Holiday pay, • Free lunch on every shift, • Loads of free coffee whiles on shift!, • A day off on your Birthday, • Casual dress, • Beautifully designed coffee shops in some of London's most unique locations, • To work with a truly wonderful group of people

    ¡Incorporación inmediata!
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  • Live In Apprentice Night Receptionist in Kensington Hotel / Backpacker
    Live In Apprentice Night Receptionist in Kensington Hotel / Backpacker
    hace 6 días
    £8 por hora
    Jornada completa
    London

    We believe this represents an excellent opportunity to: (1) Work in a Kensington/Chelsea hostel/hotel (2) Gain a highly respected vocational qualification: You must be willing to be considered to be take on as an Apprentice and work and study at the same time. WORK Your duties as a Main Receptionist would include: • Checking in/out guests and dealing with their queries, • Taking payments, • Processing bookings, • Checking and correcting any room/bed availability errors, • Managing the housekeeping team, • Ensuring the smooth and optimal functioning of the hostel You'd be doing 4 night shifts per week 7pm-7am. STUDY / HOSPITALITY QUALIFICATION You would study towards a Hospitality Team Member Apprenticeship Level 2. This is a 12 month course which we will pay for and will pay you to do 3 hours study per week – outside of your working hours. Remuneration Package For this role we offer a comprehensive live-in package which allows travellers to parachute easily into London life comprising: • Starting pay will be at least the minimum wage for an apprentice and will be dependent on your skills and experience. For the 4 shifts per week you can expect to earn at least £1,200 per month plus free accomodation and free breakfast and dinner., • monthly bonus for excellence behaviours / going above and beyond, • accommodation in a staff dormitory (of course you can opt not to live in the hostel);, • use of laundry facilities (to wash and dry your clothes and bed linen);, • free breakfast and free dinner (which you'd help cook once per week!), • free fast wifi, • there is also free food available at other times to e.g. cook lunch/snacks. This includes basic foodstuffs such as bread, milk, pasta, rice etc If there's anything else you want ordered that you eat then as long as its reasonable and basic we'll buy it. You will improve: • your communication skills, • your team-working skills, • your social skills and confidence, • gain managerial experience in the hospitality environment And you'll get to explore London living on one of the best areas - Kensington and Chelsea. You'll make friends for life in the hostel too.

    ¡Incorporación inmediata!
    Sin experiencia
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  • Sous Chef
    Sous Chef
    hace 6 días
    $41900 anual
    Jornada completa
    London

    We are looking for a Sous Chef to join our NEW PHO RESTAURANT opening in Waterloo! Our kitchen has a wonderful team of chefs who work very hard and are great at what they do, so it's important we find the right Second Chef who is going to be supportive, friendly and hands-on, always ready to help in the different sections of the kitchen. ++Salary offer of up to £41,900++ ++is made up of a base of £34,700 plus earnings received through tronc.++ Who and what is Pho? We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu... Here are some examples of some of the many fresh dishes we cook and serve everyday: • Freshly handmade spring & summer rolls, • Homemade pork & lemongrass meatballs, • Crunchy, fresh and flavoursome salads, • Delicious rich curries, • Wok-fried noodles topped with meat, tofu or more healthy vegetables We have grown into a nationwide business, with our teams bringing our fresh food and fantastic service to cities and towns all over the country, building a steady following of 'Pho-natics' wherever we go! What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond What Pho is looking for: • Hands on chefs who are passionate about cooking fresh, vibrant and flavoursome food., • Second Chef or Sous Chef with minimum x1 years' in role., • Experience being second in command in a kitchen. Assisting both the Head Chef with managerial duties and being a mentor to our wok chefs, lines chefs and salad chefs., • Strong knowledge in food safety and managing compliance within health and safety regulations #INDENT

    Inscripción fácil
  • Cluster Operaitons Manager
    Cluster Operaitons Manager
    hace 7 días
    Jornada completa
    London

    JOB OVERVIEW To lead and support departmental colleagues and team members across the business, to ensure tasks are allocated and manage the day-to-day practical aspects of the hotel operation in an organised, structured and professional way. The Operations Manager leads multiple departments, optimising processes and driving profitability while maintaining high levels of service quality. They ensure that all tasks and procedures within the property are conducted in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: Bachelor’s degree in hospitality management or related field (preferred). Experience: Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B Skills: Passionate about hotel operations and delivering exceptional guest experiences. Strong leadership and people management skills. Excellent communication, coaching and problem-solving abilities. Exceptional financial acumen and understanding of hotel revenue streams. Knowledge of PMS, POS and operational software. Ability to work under pressure and adapt to changing priorities. Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment.

    Sin experiencia
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  • Cafe Manager
    Cafe Manager
    hace 7 días
    £13–£15 por hora
    Jornada completa
    Hounslow

    We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Store Manager
    Store Manager
    hace 1 mes
    £13–£15 por hora
    Jornada completa
    London

    Join Dolci coffee&juice, a new and ambitious café striving to become one of London's top coffee destinations. We are seeking a dynamic and experienced Store Manager to lead our team and ensure exceptional operational standards and customer experiences. Responsibilities include: • Overseeing all daily café operations, ensuring smooth and efficient service., • Leading, motivating, and developing a high-performing team, including hiring, training, and scheduling., • Maintaining high standards of customer service, ensuring all guests have a memorable experience., • Managing inventory, ordering supplies, and controlling costs to maximize profitability., • Ensuring compliance with all health, safety, and hygiene regulations., • Driving sales initiatives and achieving business targets., • Handling customer feedback and resolving issues effectively., • Upholding the café's brand image and ensuring a welcoming atmosphere. We are looking for someone with: • Proven experience in a managerial role within the hospitality or coffee shop sector., • Strong leadership abilities with a passion for team development., • Excellent communication and interpersonal skills., • A customer-centric approach and attention to detail., • Ability to thrive in a fast-paced environment and manage multiple priorities., • Knowledge of café operations and food safety standards. If you are a passionate leader eager to contribute to the growth of a new and exciting brand, we encourage you to apply.

    Inscripción fácil
  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    hace 2 meses
    £45000–£50000 anual
    Jornada completa
    Waterloo, London

    A great leadership team includes great supporting managers, who are focused on learning and working their way up. If this ambition sounds like a quality you have, read on! Our dedicated, motivated and experienced Restaurant Manager is looking for a 'Right Hand' who can keep the same pace, intensity and drive towards excellence and profitability as when they are not on the floor themselves. You may have a particular strength in training, maintenance or service excellence. Whatever your particular skill set, you will need to come to us with a desire to become a fully-functioning well-rounded Restaurant Manager so that our team is ready for our next location! Because with our expansion plans at Mamuśka!, that's the next step! How many of these attributes and skills set do you have? • Leadership, • Calmness under pressure, • An ability to assign tasks in anticipation of what might come next, • Attention to details, • Willingness to learn new operational systems, • Ambition to eventually rise to Restaurant Manager level, • Love of customers and Polish food & drink, • Ability to multi-task (performing managerial tasks while tending bar on a slow shift, for example) Mamuśka! is a brand that has survived and thrived through all the challenges of the past 16 years in our hospitality sector. Come learn what makes us the best at what we do, and what keeps our customers coming back!

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