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Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
Ensuring ongoing operational support for OpenAir, including services reporting calendar, the development of a centralised repository for standard data and documentation, OpenAir audit processes and operations analysis. ...
Main Responsibilities as a Digital Project Manager. For further information on this Digital Project Manager role apply below. Create, manage, and monitor overall project time plans with team colleagues and clients to ensure the delivery of plans and correct processes. Work with installation partn...
HR Business Partner (International) – Bedford / Hybrid - £65,000 plus bens – Permanent. Striving for excellence in all they do, they are looking to recruit a HR Business Partner to support their existing and emerging international markets, based from the UK Head Office in Bedford. For this role w...
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We are looking for an experienced hands-on Senior Finance Manager to join our team in a pivotal role, providing support across our business units, in particular acting as the lead for the regulated Payment Institution business in the UK.This offers a great opportunity to work in a marketplace bus...
Receptionist – Private Members Club. One of the most exclusive private members club in London, the place to be for politicians, royals and A-list alike is looking for a talented and passionate Receptionist to join their team. The successful Receptionist will be rewarded with:. ...
As an HR Business Partner, you will play a pivotal role in driving HR initiatives and supporting the business in achieving its strategic objectives. Proven experience as an HR Business Partner or similar role, with a strong understanding of HR best practices and employment legislation. Partner wi...
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A market leading organisation within their field seek to appoint a management accountant with strong business partnering / management reporting skills. You will be a qualified accountant with strong management reporting skills who relishes working in a broad and varied role. ...
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Previous experience managing clinical research trials/projects (preferably 3 years). ...
Canepa Global Managers is seeking an analyst with broad experience of investment management operations / operational due diligence to undertake a key role in a growing oversight / value creation function working closely with the COO, finance and investment teams. Assist in building, maintaining a...
Event Operations Manager – Unique Event Catering Company. We are seeking an Event Operations Manager, who will be responsible for planning and delivering events across a variety of amazing London Venues. ...
This is a full-time Regulatory Change Business Analyst role, with the flexibility for remote work. The successful candidate will work with cross-functional teams to analyse and address the impact of regulatory changes on our clients' technology infrastructure and business operations. A bachelor's...
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The role of HR Operations Manager at Allica Bank will be responsible for working across the HR function and with 3rd party providers to ensure we deliver a best in class HR service delivery. As our HR Operations Manager you will be accountable for supporting the delivery of our people strategy th...
Create and implement a Project Management Plan identifying project scope, tasks, milestones, deliverables, budget, stakeholders, risks and any other key information needed to deliver the project successfully. Deliver custom development Projects on time, on budget and to specification ensuring Pro...
We have an exciting opportunity to join Arriva UK Bus' strategic friendly, ambitious and well respected HR Team, as the Business Partner for Head office Functions and Projects. This role has full accountability for guiding and advising the business on day to day and strategic people issues and co...
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The HR Business Partner will strategically work with management teams to clarify the workforce implications of their business plans and agree priorities for HR activity. Job Title: HR Business Partner. GI Group are now seeking to appoint a HR Business Partner to our public sector client based in ...
Panoramic Associates have an exciting opportunity for a Business Analyst. As a Business Analyst, you'll play a pivotal role in driving this transformation forward by:. Guiding business cases to delivery: Lead business cases from inception to completion. ...
Job title: Project Manager - Healthcare. My client are an expanding HealthTech company looking for a Project Manager to join their team. Skills: Project Management, HealthTech, Prince 2, Implementation. You will have experience working within the HealthTech space, from an Implementation and Proje...
Due to the rapid growth of the team, we are looking for candidates to fulfil roles for Project Manager, Associate Project Manager and Project Coordinator to join our Construction, Installations and Maintenance team. Key Duties and Responsibilities for the Project Manager supported by Associate Pr...