Manual qa jobs in United Kingdom

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n About The Team \n The Global KYC and Onboarding Squad is improving Wise's KYC and onboarding experience by reducing three things at the same time: \n\n • \n Financial crime risk, by making reviews, controls, and decisioning more effective. \n • \n Operational cost, by automating repeatable work and improving how agents handle complex cases. \n • \n Customer friction, by making verification clearer, faster, and easier to complete. \n\n Business Onboarding Verification focuses on business customers. Businesses are not simple identity objects: they are legal entities connected to directors, shareholders, UBOs, authorised signatories, employees, documents, registry data, vendor data, ownership structures, risk signals, and market-specific requirements. \n That makes KYB one of Wise's most complex verification domains. It is also one of the biggest opportunities to improve customer experience, reduce manual work, improve control quality, and build better risk decisioning. \n About The Role \n We are hiring a Product Manager to own one of the workstreams within Business Onboarding Verification. Each PM within the team owns a complex product area end to end, from discovery and roadmap through delivery, measurement, and iteration. \n These are not generic AI, programme management, or stakeholder coordination roles. You will coordinate complex work, but the core of the job is product ownership: defining the problem, shaping the solution, making trade-offs explicit, setting success metrics, launching safely, and ensuring each change improves KYB as a product. \n What You Will Own \n\n • \n Own the product roadmap for one BOV workstream, from discovery through launch and iteration. \n • \n Identify the highest-value problems using customer friction, operational cost, manual review load, risk impact, regulatory need, and delivery readiness. \n • \n Translate ambiguous KYB problems into clear product requirements, launch criteria, success metrics, and learning loops. \n • \n Partner with Engineering, Analytics/Data Science, Product Compliance, Risk, Operations, regional teams, vendors, support partners, and adjacent PMs. \n • \n Define launch metrics and guardrails across customer impact, manual review load, operational adoption, control quality, false positives, false negatives, auditability, monitoring, and rollback. \n • \n Build feedback loops from agents, QA, assurance, customer outcomes, support contacts, downstream risk signals, and vendor/model performance where relevant. \n • \n Balance tactical delivery with long-term product foundations. \n\n What Success Looks Like In The First 6-12 Months \n\n • \n Your workstream has a clear roadmap with explicit priorities and measurable outcomes. \n • \n The team has shipped meaningful product improvements, not just analysis or coordination. \n • \n Product changes are safer to launch because metrics, guardrails, monitoring, fallback paths, and ownership are clear. \n • \n Cross-functional partners understand what is being solved, why it matters, who owns what, and how success will be measured. \n • \n KYB becomes faster, more measurable, more auditable, and easier for legitimate businesses and agents to navigate. \n\n This Role Gives You The Opportunity To \n\n • \n Work on one of the most important regulated onboarding domains at Wise. \n • \n Improve the experience for business customers and the agents reviewing their cases. \n • \n Build practical AI, automation, decisioning, controls, and platform foundations in a real operational environment. \n • \n Work across Product, Engineering, Compliance, Risk, Operations, Analytics, regional teams, and vendors on high-stakes problems. \n • \n Shape how Wise moves from fragmented manual review and tactical control work toward reusable, measurable KYB capabilities. \n\n Qualifications \n What We Are Looking For \n\n • \n You have product management experience owning complex work from discovery through delivery and measurable outcomes. \n • \n You are comfortable in data-heavy, risk-sensitive, operational, regulated, onboarding, payments, trust and safety, compliance, or fintech domains. \n • \n You can reason with data and metrics, including denominators, baselines, segmentation, sample bias, data quality, attribution limits, and guardrails. \n • \n You can translate ambiguous product, risk, compliance, or operational problems into clear requirements, launch criteria, and iteration plans. \n • \n You understand that regulated product delivery needs evidence, auditability, operational readiness, monitoring, and ownership. \n • \n You communicate clearly, make trade-offs explicit, and can create alignment without formal authority. \n\n Strong Additional Signals \n\n • \n Experience in KYB, KYC, business onboarding, financial crime, identity, fraud, risk decisioning, compliance tooling, operational tooling, payments, or regulated fintech. \n • \n Experience with AI, LLMs, ML models, document intelligence, decisioning systems, vendor evaluation, or agent-assist tooling. \n • \n Experience turning remediation, audit, or control gaps into product or platform improvements. \n • \n Experience reducing manual operations through automation, workflow redesign, better data, internal tools, QA/assurance processes, monitoring, or dashboards. \n • \n Experience with legal entities, ownership structures, UBOs, directors, shareholders, authorised signatories, business registries, or complex evidence workflows. \n\n Additional Information \n\n • \n Base salary: £120-148K (based on experience & interview outcomes) \n • \n Restricted Stock Units (RSUs) & a variety of other benefits: Wise Benefits \n\n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n We are looking for a Product Director to own and evolve the internal platform that powers Risk, Compliance, and Financial Operations at Wise. \n As money moves instantly across borders, bad actors move just as fast. The Mitigation Platform Squad is a 30-person, cross-functional organization (spanning three distinct teams) dedicated to building the next generation of our operational infrastructure. \n Your mission is to move our operations from manual review engines to AI-augmented, predictive workflows, ensuring we scale our customer base exponentially without scaling our operational headcount at the same rate. \n What You Will Build & Own: \n You will lead the overarching product strategy for how we collect customer risk data, route tasks, and handle complex financial crime investigations. Specifically, your squad focuses on three core pillars: \n\n • The 360° Customer Data Engine: Revolutionize how we collect, ingest, and synthesize customer information. You will build frameworks that aggregate complex data points into a unified, real-time risk profile, giving analysts instant context without the hunt.\n, • Intelligent Case Handling & Workflows: Own the end-to-end case management experience. You will build flexible, customizable workflow engines that empower operational teams to design, test, and deploy new compliance rules and investigation paths accelerating our time-to-market against new threat vectors.\n, • The AI & Automation Foundation: Set the architectural and product blueprint for augmenting human intelligence. You will integrate machine learning, LLMs, and smart automation into the daily workflow of analysts—from automated data summarization and predictive task routing to AI "copilots" that draft investigation summaries and highlight anomalies.\n\n Key Responsibilities \n\n • Lead a 30-Person Multi-Team Squad: Provide strategic vision, product coaching, and execution leadership to three cross-functional teams of engineers, designers, and analysts.\n, • Pioneer AI-Augmented Operations: Identify high-friction manual processes in KYC, EDD (Enhanced Due Diligence), and fraud investigation, partnering with Data Science to deploy automated decisioning and generative AI assistance.\n, • Unify the Operational Stack: Oversee the consolidation of fragmented tooling into a seamless, cohesive platform, standardizing core risk, quality assurance (QA), and workforce management (WFM) processes globally.\n, • Drive Cross-Functional Alignment: Act as the primary bridge between global product teams, compliance officers, and operational floor managers, ensuring platform improvements directly drop our cost of servicing.\n, • Operate as a Player-Coach: Seamlessly zoom out to set a 2-year platform vision, and zoom in to unblock technical architectural decisions or analyze operational workflow bottlenecks.\n\n Qualifications \n What We’re Looking For \n\n • Platform & Scale Experience: You have built and scaled complex platforms, internal operating systems, or B2B SaaS products supporting thousands of daily active users or millions of end-consumers. You understand the intricate architecture required for high-availability, low-latency workflows.\n, • AI & Automation Intuition: You don't need to be a machine learning engineer, but you know how to productize data science. You look at a manual operational workflow and immediately see how smart heuristics, predictive models, or LLM summarization can 10x human output.\n, • Proven People Leadership: You have experience hiring, onboarding, and mentoring Product Managers (both ICs and Leads). You know how to build a high-context, autonomous culture across multiple distributed sub-teams.\n, • Relentlessly Data-Driven: You self-serve with SQL/data tools to uncover operational bottlenecks, quantify friction, and measure the ROI of automation. You tell compelling stories with data to rally engineering and compliance around a shared metric.\n, • Consumer-Grade Mindset for Internal Tools: You reject the idea that internal operational tools should be clunky or slow. You care deeply about UX, design, and developer/analyst ergonomics.\n\n Additional Information \n We’re people without borders — without judgment or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in. Where and what you studied isn't important to us. If you’ve got great experience, the right skills for the role, and you’re great at articulating your thinking, we’d like to hear from you. \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

hackajob is collaborating with Verisk to connect them with exceptional professionals for this role. \n Description \n Whitespace is the only truly digital platform built specifically for the global (re)insurance marketplace, enabling brokers and underwriters to negotiate, place and bind risks faster, smarter and with complete confidence. Trusted across the London Market and backed by Verisk's global scale and technology expertise, we're building products that are redefining how insurance is traded around the world. \n The London Market is undergoing one of the biggest technology transformations in its history. For decades, placing insurance and reinsurance business has relied on fragmented processes, legacy systems and manual documentation. Today, that is changing – and Whitespace, a Verisk business, is helping lead that transformation. \n We're now looking for an experienced Analysis Team Manager to lead our Business Analysis capability, develop high-performing teams and help shape the future of one of the insurance industry's most exciting digital products. \n If you're an inspirational people leader who enjoys coaching analysts, improving delivery standards and working closely with Product and Engineering teams, we'd love to hear from you. \n Responsibilities \n What you'll be doing \n\n • This is first and foremost a people leadership role.\n, • You'll lead a talented team of Lead Business Analysts, helping them grow professionally while ensuring the highest standards of analysis are delivered across the Whitespace platform.\n, • Working alongside Product Managers, Delivery Managers and Engineering teams, you'll oversee analysis planning, resource allocation and delivery quality across multiple initiatives. You'll provide guidance on the approach to complex requirements, remove delivery obstacles and ensure your team has everything they need to succeed.\n, • Reporting into, and collaborating closely with, the Head of Platform Analysis you will ensure that strategic objectives and initiatives are clearly communicated and properly considered at all stages of the analysis process.\n, • Leading, mentoring and developing a team of Lead Business Analysts\n, • Creating a high-performance culture focused on collaboration, quality and continuous improvement \n, • Managing analysis resource planning and utilisation across multiple projects in line with the strategic Roadmap plan\n, • Overseeing the quality, clarity and coverage of business analysis deliverables \n, • Monitoring user stories, epics and initiatives against target completion dates\n, • Supporting analysts with coaching, conflict resolution and technical guidance \n, • Working closely with the Platform Team, Engineering, QA and Delivery teams to successfully deliver product initiatives \n, • Developing frameworks, standards and best practice across the analysis function \n, • Helping shape the future direction of the Whitespace Platform through proactive analysis leadership \n\n Qualifications \n About you \n You're an experienced leader who enjoys developing people just as much as delivering technology. You'll likely come from a Business Analysis or Product Management background and have progressed into management, where you've built successful teams, improved delivery standards and worked closely with product and engineering functions. \n You'll bring: \n\n • Experience within the London Insurance Market or global (re)insurance industry\n, • Knowledge of underwriting, broking or insurance technology platforms\n, • Proven people management and coaching experience \n, • Extensive experience leading and developing Business Analysis or Product teams\n, • Understanding of the Project Life Cycle and Agile development and testing principles\n, • Experience allocating work and managing team capacity \n, • Strong knowledge of Agile delivery methodologies\n, • Experience writing and reviewing high-quality user stories and requirements \n, • A solid understanding of software delivery lifecycles\n, • Knowledge of JSON documents\n\n #LI-Hybrid

QA Engineer – FintechTo 60,000Quant Capital is urgently looking for a Java Developer to join our high profile client.Our client is a small fintech firm creating by one of the worlds best known personalities in fintech. They are known for solving one of the common problems in the retail financial space and in the current climate this is a unique product.Merchants in the ecosystem publish offers that reward consumers for making advance payments. Typically, the longer the consumer leaves the money with the merchant, the greater the reward – i.e. rewards have a time dimension like accruing interest, but functions as a discount, thus increasing the spending power of the consumer. Merchants can also increase consumer spending power by making additional discount coupons available to encourage spend at particular times and/or locations.Day to Day The QA Engineer will:Test within Agile scrum/kanban teamsPlan and execute testing around the product stories and bugsParticipate in sprint standups, demos, and retrospectivesCreate and maintain QA documentation: test plan, test scenarios, checklistsWork with Product and Support to determine the required level of quality for each product (reliability, usability, performance)Measure and record the quality so that we know when features are ready to be deployed to customersDefine and carry out a regression testing strategyStrive for automated testing while understanding when manual testing makes more senseWork with support investigating quality related customer complaintsWork with product to ensure product requirements cover qualityThis is a greenfield project working in conjunction with another team building a mobile application.The QA Engineer Must have:At least 2 years of software testingJavaYou are organized, pay attention to detail, and a great communicatorQuality inspection and testing experienceQuality planning, execution, and recording experienceRegression testing planning and executionStrong mobile and desktop user skillsKnowledge of tools, concepts and methodologies of QAKnow when to use different QA techniquesThe environment is that of Facebook or Google, relaxed open with time to think and make the right decisions. The atmosphere is calm and relaxed with an open dress code. This is a role for technologists, those who are motivated by the sharp end of technology and the possibility of making serious money doing something you are passionate about.My client is based in Central London, this role is remote for the considerable future.Java Engineer, Java Developer, React.JS Growth Javascript CSS HTML Frontend Ruby, Java, Ruby on Rails, CSS, HTML5, Linux REST, Javascript

Senior Test Automation Engineer - CREST Settlement Systems \n Location: Hybrid (8 days onsite per month)Contract: 12 MonthsEngagement: Inside IR35Industry: Financial Services / Capital Markets \n About the Role \n We are seeking an experienced Senior Test Automation Engineer with strong experience across CREST settlement systems, test automation, and financial markets to join a leading financial services organisation. \n Working within Agile delivery teams, you will play a key role in defining the overall testing strategy, designing and executing automated and manual test cases, and ensuring the successful delivery of high-quality software across business-critical settlement platforms. \n This is an excellent opportunity to work on complex post-trade and securities settlement systems while collaborating with highly skilled engineering teams in a modern Agile environment. \n Key Responsibilities \n\n • Develop and own Test Strategies and recommend the most effective testing approach.\n, • Present testing strategies and approaches to technical and business stakeholders.\n, • Review functional and technical specifications to produce comprehensive test scenarios and test cases.\n, • Execute both manual and automated testing across multiple applications.\n, • Perform peer reviews of test artefacts to ensure quality standards are maintained.\n, • Manage defects throughout the testing lifecycle, including investigation, analysis and defect triage.\n, • Work collaboratively across multiple Agile squads and distributed teams.\n, • Provide regular progress updates and manage stakeholder expectations throughout delivery.\n, • Ensure high-quality testing deliverables are produced in line with agreed standards.\n, • Contribute to sprint planning, stand-ups, retrospectives and other Agile ceremonies.\n, • Support continuous improvement of testing practices and automation capabilities.\n\n Essential Skills & Experience \n\n • Extensive experience as a Senior Test Automation Engineer, Quality Engineer, or Senior QA Engineer.\n, • Proven experience working within Agile software delivery environments.\n, • Strong Financial Services or Capital Markets background.\n, • Experience creating and delivering comprehensive Test Strategies and Test Plans.\n, • Excellent SQL skills.\n, • Strong automation experience using:\n \n, • Selenium\n, • Java\n, • UFT\n \n, • Experience using:\n \n, • Azure DevOps\n, • ALM (Application Lifecycle Management)\n \n, • Experience with:\n \n, • CREST settlement systems\n, • CREST proprietary messaging\n, • SWIFT messaging\n, • ISO15022 / ISO20022 messaging\n, • Windows\n, • UNIX\n \n, • Excellent defect management and root cause analysis experience.\n, • Strong stakeholder management and communication skills.\n, • ISTQB or ISEB Foundation Certification.\n\n Desirable Skills \n\n • Playwright\n, • BDD / TDD\n, • Kafka\n, • OpenShift\n, • CI/CD pipelines\n, • Jenkins\n, • API Testing\n, • Post-trade settlement platforms\n, • Securities processing\n, • Clearing and Custody systems\n\n \n *Rates depend on experience and client requirements

Role: Automation QA engineerSalary: Up to £75,000 per yearLocation: LondonFlexible working: 3 days per week onsite \n We're working with a leading financial services organisation that's investing heavily in technology and expanding its QA function due to continued business growth. \n This is an exciting opportunity for an experienced Automation QA Engineer to become the first UK-based QA supporting a growing European technology team. You'll take ownership of testing for an Agile squad, working closely with Developers, Product Owners and Business Analysts while collaborating with an established US QA team. \n What you'll be doing \n\n • Design and execute manual and automated test cases\n, • Build and maintain Selenium automation frameworks in C#\n, • Create automated regression suites from scratch\n, • Perform functional, regression, integration and end-to-end testing\n, • Produce test plans and test documentation\n, • Identify automation opportunities and help drive the team's automation strategy\n, • Support software releases and production validation when required\n\n What we're looking for \n\n • Strong Automation Testing experience using Selenium\n, • Experience with C#, or Java with the willingness to work in C#\n, • Solid manual testing experience alongside automation\n, • Experience creating test cases, test plans and regression suites\n, • Knowledge of Jira\n, • Experience working within Agile environments\n, • Financial Services or Banking experience is advantageous\n\n If this role sounds of interest do not hesitate to get in contact on: \n Reasonable Adjustments: \n Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. \n If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Software Engineer\n Location: Hybrid / Remote (UK-based) Team: Engineering Salary: Up to £45000 Reports to: VP of Engineering \n \n You must be UK based and eligible to work. About Our Client\n Our client is one of Europe's fastest-growing software companies, on a mission to solve productivity problems for people-intensive industries using AI and automation. Since being founded, they've focused on automating the manual, tedious parts of complex workflows — consolidating entire industries' work into one sleek, integrated platform. Building alongside cutting-edge LLMs, they're pushing the boundaries of what AI agents can do in the real world. \n They've been recognised as one of the best places to work in the UK, and they take that seriously: pursuing innovation, championing employee wellbeing, and offering fast-paced growth in a supportive, transatlantic culture. Their engineering team is a group of thoughtful, collaborative professionals who care about quality, continuous improvement, and meaningful product outcomes — not just output. \n As they enter their next stage of growth, they're looking for a talented Software Engineer to help build a platform used all day, every working day, by thousands of people. The Role\n You'll join a high-performing, collaborative engineering team building a product that modern industry professionals rely on constantly. \n This is a startup with high standards, where engineers are trusted owners, strong collaborators, and thoughtful product contributors. You'll work across the stack, help shape the future of the architecture, and solve real customer problems with empathy and clarity. \n If you enjoy breadth, autonomy, and impactful work, you'll thrive here — and it's an excellent opportunity for a top graduate looking to fast-track their engineering career in a high-growth environment. What You'll Do\n\n • Design, build, and maintain product features end-to-end\n, • Develop scalable backend services (Python) and intuitive frontend components (Svelte/jQuery)\n, • Own your work from design and implementation through testing and deployment\n, • Contribute to a high-quality, well-structured codebase — writing maintainable, predictable, readable code built for reliability and long-term health\n, • Collaborate closely with product, QA, and other engineers — asking clarifying questions early, seeking feedback, and communicating with precision\n, • Work with QA as partners in quality, not downstream testers\n, • Bring product thinking into engineering decisions — understanding why a feature matters and how it impacts customers\n, • Challenge assumptions, propose ideas, and help shape product direction\nWhat They're Looking For\n Academic background: \n\n • A degree from a top university, with a strong academic record\n, • Some relevant industry experience (internships, placements, or early-career roles are welcome)\n\n Technical skills: \n\n • Solid experience with Python for backend development\n, • Experience with modern frontend development (Svelte and/or jQuery preferred, but not required)\n, • Familiarity with distributed systems, APIs, and integrations\n, • Comfortable working across multiple surfaces and technologies\n\n Experience with any of the following is a bonus (not required): \n\n • AWS cloud services\n, • Browser/email extensions\n, • Third-party API integrations\n, • Large Language Models\n\n Mindset and behaviours: \n They hire for mindset as much as skill. You'll thrive if you: \n\n • Collaborate openly and generously\n, • Think like an owner, taking responsibility from definition to delivery\n, • Care deeply about quality, long-term maintainability, and thoughtful design\n, • Have strong product instincts — seeking context, understanding customer impact, and challenging assumptions\n, • Communicate clearly, especially in ambiguous or high-stakes situations\n, • Adapt quickly, breaking down unclear problems into actionable steps\n, • Seek continuous improvement, for yourself, your code, and your team\n\n

Job Title: QA Tester \n Location: Hybrid (2-3 days in-office per week)Contract Type: TemporaryContract Length: 6 monthsWorking Pattern: Full Time \n About the Role:Join our client's dynamic team as a QA Tester, where you will play a vital role in ensuring the quality and reliability of software applications. You will design, develop, and execute both manual and automated test scripts to validate functionality, performance, and security across various platforms. Collaborating closely with development teams, you will identify defects early, enhance test coverage, and streamline the release process. \n Main Duties: \n\n • Test client applications predominantly developed using MS.NET C# with SQL Server or Oracle databases.\n, • Understand business requirements and create detailed test plans, writing and executing test cases for both functional and non-functional testing using Azure DevOps, XRAY, and JIRA.\n, • Conduct regression, functional, emergency change, and defect testing across production systems.\n, • Perform API testing, data validation, and batch process testing to ensure comprehensive system integrity.\n, • Design and maintain a test results dashboard to provide real-time visibility into project status, test execution progress, and key quality metrics for stakeholders.\n\n \n Additional Responsibilities: \n\n • Collaborate with business users in London and other European branches to align on business requirements and support user acceptance testing (UAT).\n, • Engage with production support, release management, and change teams to ensure robust QA delivery.\n, • Ensure suitable testing environments are available and manage test data for the system test phase.\n, • Run regression tests for monthly/weekly releases and hotfixes to validate core system functionality.\n\n \n Requirements: \n Essential: \n\n • University graduate level with a Bachelor's or Master's degree in Software Engineering, Data Science, Information Technology, Business Administration, or Mathematics.\n, • Proven understanding of the Software Testing Life Cycle (STLC).\n, • Familiarity with MS .NET Framework environments.\n, • Experience in API, Middleware, and Batch & Data processing testing.\n, • Extensive experience in Windows and Web application testing.\n, • Good SQL/data validation skills and familiarity with ETL/data warehouse testing.\n, • Strong manual and automation testing experience.\n, • Experience in test management using XRAY/JIRA/Azure DevOps, defect triage, and reporting.\n\n Desirable: \n\n • Financial experience.\n, • Automation Framework development experience, preferably using Playwright, Selenium, or UI-Path.\n\n \n Skills and Aptitudes: \n\n • Excellent communication skills to interact with various stakeholders.\n, • Ability to create a test results dashboard that displays project status reports and metrics.\n, • Strong attention to detail, documentation discipline, and understanding of test traceability.\n\n \n If you are a dedicated QA Tester with a passion for quality assurance and a desire to contribute to a team focused on excellence, we encourage you to apply. \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Robert Half Technology are assisting a market leading e-commerce organisation to recruit a QA Analyst on a contract basis for an initial 6-month minimum. Hybrid working - 3/4 days per week on site. \n \n Role \n\n • The QA Analyst will support day-to-day QA and testing activities across mobile, web and API applications.\n, • Execute predominantly manual testing against development tickets and support the wider development lifecycle.\n, • Perform functional and regression testing across Android, iOS, web applications and APIs.\n, • Support UI/UX testing as part of ongoing application development.\n, • Contribute to the testing and onboarding of new functionality.\n, • Support the upcoming app relaunch and increased testing requirements resulting from the business's domain expansion.\n, • Perform localisation testing, with a particular focus on French language localisation.\n, • Identify, document and manage defects and issues using JIRA.\n, • Work closely with development and wider delivery teams to ensure quality throughout the development cycle.\n\n \n Profile \n\n • 4-5 years' experience in QA / Software Testing.\n, • Strong hands-on manual testing experience.\n, • Proven experience with functional and regression testing.\n, • Experience testing Android and iOS mobile applications.\n, • Strong web application testing experience.\n, • Experience with API testing.\n, • Strong experience using JIRA for defect and issue management.\n, • Experience with localisation testing is highly desirable.\n, • French language expertise required for localisation testing.\n, • English and German speaking capability required.\n, • Strong attention to detail with excellent analytical and problem-solving skills.\n, • Good communication and collaboration skills, with the ability to work effectively across development and QA teams.\n\n \n Company \n\n • Market leading e-commerce organisation undergoing domain expansion and an app relaunch.\n, • Hybrid working - 3/4 days per week on site.\n\n \n Salary & Benefits \n The salary range/rates of pay is dependent upon your experience, qualifications or training. \n \n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

\n Job Description \n Role: Automation Test Engineer - AI \n Role Location: London, Birmingham, Bristol, Manchester \n Salary: Competitive (based on experience) \n Level: CL9 – Consultant \n \n Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application. \n \n Note: The above information relates to a specific client requirement \n \n Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. \n \n We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. \n \n “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO \n \n About us \n Secure Transformation Services is the UK market leader for sovereign tech transformation for secure clients working on projects in complex regulated public sector environments. \n \n Our engineering teams deliver cutting-edge solutions that empower organisations to tackle complex challenges modernise infrastructure and drive transformative growth. We provide bespoke software solutions that enable organisations to meet customer demands modernise critical infrastructure and accelerate time-to-market. \n \n By applying Secure by Design principles and leveraging Agile frameworks DevOps best practices and cloud-native architectures we ensure compliance with technical standards regulatory requirements and organisational goals. \n The scale of our capabilities and client engagements and our collaborative approach to operating and delivering value provide an unparalleled opportunity for growth and advancement. \n \n The Role \n \n As an AI Quality Engineer, you will act as a proactive consultant, embedding a Shift Left and AI-first mindset across the entire SDLC. You will embed quality early by preventing defects during requirements and design, leveraging AI-driven and Agentic testing approaches to enhance speed, accuracy, and scalability. \n \n You will utilise your expertise in Cloud environments (AWS/GCP) and Object-Oriented Programming (OOP) to build intelligent, scalable automation solutions, while actively driving the adoption of AI-powered testing tools, autonomous test agents, and data-driven quality insights to modernise the testing lifecycle for our clients. \n \n Key Responsibilities \n\n • Embeds Shift Left & AI-Assisted Quality Practice by engaging in quality discussions during requirements and design phases, test case generation and risk identification to prevent defects before development begins. This allows for testing the idea before it becomes code.\n, • Executes Intelligent Exploratory Testing, designs and performs advanced exploratory testing charters augmented by AI-driven insights and heuristics to identify risks, edge cases and hidden defects in complex architectures.\n, • Develops Automation with OOP & AI Augmentation. Builds and maintains modular, reusable automated test frameworks (e.g. Playwright, Selenium, Cypress) incorporating AI-assisted script generation, self-healing automation frameworks and test optimisation using ML-based feedback loops. OOP principles are applied to create clean, maintainable and scalable test code in Java or Python.\n, • Leverages Cloud & AI-Integrated Test Infrastructure. Operates within AWS/GCP environments to execute cloud-native and distributed test execution, manage test data pipelines and monitor logs and quality signals within CI/CD pipelines.\n, • Drives Agentic AI in Testing. Designs, implements and experiments with Agentic AI testing solutions including autonomous test agents that generate, execute and adapt tests, AI-driven defect prediction and root cause analysis, intelligent test suite prioritisation and optimisation and continuous learning systems that improve test coverage over time.\n, • Improves Client Delivery with AI Insights. Identifies bottlenecks in delivery pipelines and leverages AI-driven analytics and predictive insights to recommend strategic QA improvements, enhancing deployment speed, quality and stability.\n, • Maintains Strategic Interlock Across Teams. Collaborates independently with cross-functional teams and insights to strengthen feedback loops between developers, product owners and stakeholders.\n\n \n Skills & Experience \n\n • 2+ Years Experience: Proven track record in Quality Engineering / Technical Testing roles\n, • Shift Left Expertise: Experience engaging early in SDLC (e.g., Three Amigos), with exposure to AI-assisted requirement/test analysis\n, • Manual & Exploratory Testing: Strong experience in designing exploratory test charters, ideally enhanced with data-driven or AI-supported techniques\n, • OOP & Programming: Solid understanding of OOP (Classes, Methods, Inheritance) with proficiency in Java or Python\n, • Automation Tools: Hands-on experience with frameworks like Playwright, Selenium, or Cypress\n, • AI-Augmented Testing Exposure: Working knowledge or hands-on exposure to AI-based test generation tools, self-healing automation, LLM-assisted scripting or debugging\n, • Independence: Ability to manage workstreams and collaborate effectively with minimal supervision\n, • API Testing: Experience testing REST APIs using tools like Postman or automation frameworks\n\n \n Desirable Skills (The Competitive Edge) \n\n • Cloud Proficiency: Experience with AWS or GCP (e.g., S3, EC2, Lambda, GKE)\n, • Agentic AI Exposure: Experience or strong interest in:\n, • Autonomous testing agents\n, • AI-driven test orchestration\n, • Prompt engineering for QA use cases\n, • AI Tooling Ecosystem: Familiarity with tools/platforms such as:\n, • LLMs (e.g., GPT-based tools)\n, • AI test platforms (e.g., self-healing frameworks, intelligent test optimisation tools)\n, • Data-Driven QA: Experience using test analytics, predictive quality metrics, or AI dashboards\n, • Continuous Learning Mindset: Demonstrated curiosity and experimentation with AI in QA\n\n \n What’s in it for you \n \n At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! \n \n Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Technical Product Manager (AI) | £80,000-£90,000+ equity \n \n Are you a Technical Product Manager who lives and breathes AI tools, cares deeply about product quality, and wants to be close to real customers and real problems from day one? \n \n If so, this one's worth a look. \n \n This is an early-stage business building an AI product that takes the operational grind out of a traditionally manual, high-complexity industry. This isn't a company that's dabbling in AI - it's built around it. The team is lean, the product is live, customers are converting and a major enterprise pilot is weeks away. \n \n They're now hiring a Technical Product Manager to set and hold the quality bar across the product - building out how the team tests, measures, and improves what the product does, alongside owning issues, synthesising customer feedback, and driving features from problem to delivery. It's a broad role with genuine scope, working directly alongside the Lead PM, engineering, customer success and the founders. \n \n What they're looking for \n\n • A Product Manager with genuine ownership experience and a track record of excellence\n, • An engineering background is highly desirable\n, • Someone who uses AI tools every day as a natural part of how they work – ideally Claude Code\n, • A sharp eye for product quality, backed by a structured and analytical approach to diagnosing what's going wrong and why\n, • Comfortable being close to customers, translating messy feedback into clear problems the team can act on\n, • High ownership, honest, clear communicator and genuinely energised by early-stage pace\n, • Experience with AI evaluations, model testing or product QA would be a real plus\n\n \n This is a high-impact role in a business at a genuinely interesting moment - live product, strong traction, enterprise pipeline moving. It’s a great time to get on board and join at a pivotal moment in their journey. \n \n Please apply now for more information on the role and company!

Principal Consultant - Lead Data Analyst / Data Modeller \n \n Company: Transform Together \n Contract: 6-month Fixed Term Contract, with option to extend or become a permanent member of the team \n Compensation: OTE £90,000 \n Location: Hybrid / client-site as required \n Technology environment: AWS, Databricks, Lakehouse architecture, complex relational databases, ETL/CDC pipelines \n \n About Transform Together \n \n Transform Together is a digital transformation consultancy helping organisations deliver business and technology change. We work with clients to bridge the gap between business ambition, operating model change and technology delivery. \n \n We are growing our data and AI delivery capability and are looking for a Lead Data Analyst / Data Modeller to support the delivery of a strategic data platform within a complex financial services environment. \n \n Role Overview \n \n We are looking for a hands-on Lead Data Analyst / Data Modeller to define, build and govern canonical data models that will underpin a modern cloud-based data platform. \n This is not a pure reporting analyst role. The role requires someone who can understand complex financial services data, translate operational processes and business logic into clear data requirements, and work closely with engineering and architecture teams to turn those requirements into scalable AWS and Databricks-based data products. \n The successful candidate will be central to shaping the data foundation for multiple platform capabilities, including: \n \n\n • Data extraction and ingestion from complex relational databases.\n, • Data quality, validation and exception management.\n, • Outbound client reporting and self-service reporting.\n, • Reconciliation and data movement processing.\n, • Automated analytical outputs and operational data products.\n\n \n The core outcome of the role is to create a reusable, governed, canonical data model that standardises data across clients, schemes, source systems, processes and downstream outputs. \n \n Key Responsibilities \n Canonical Data Modelling \n \n\n • Lead the design and development of canonical data models for a modern financial services data platform.\n, • Define conceptual, logical and physical data structures across key business entities, including clients, schemes, members, benefits, products, sources, transactions, movements, payroll, validation results and reporting outputs.\n, • Translate data from complex relational databases, operational systems, client files and third-party data sources into standardised canonical structures.\n, • Define source-to-target mappings, transformation rules, data definitions and data lineage.\n, • Ensure the canonical model supports downstream capabilities including validations, reporting, reconciliation, automated processing, analytics and future AI-enabled use cases.\n, • Work with Solution Architects and Data Engineers to ensure the model is implementable within AWS and Databricks architecture.\n\n \n Data Analysis, Requirements and Quality Control \n \n\n • Interpret complex operational processes, data flows, business logic and stakeholder needs.\n, • Convert business and operational requirements into clear data requirements, mapping documents, model specifications and acceptance criteria.\n, • Support workshops with business SMEs, technology stakeholders, architects and engineering teams.\n, • Challenge unclear or incomplete requirements and identify where business logic is hidden in spreadsheets, manual processes or individual SME knowledge.\n, • Analyse legacy data structures and identify standardisation, cleansing, transformation and remediation needs.\n, • Define data quality rules, validation logic and exception handling requirements.\n, • Support metadata-driven validation design, ensuring validation rules can be stored, maintained and audited against the canonical model.\n, • Analyse data quality issues and identify repeatable remediation patterns.\n, • Define data quality dashboards, exception reporting and data health metrics.\n, • Ensure validation outputs can support audit, regulatory assurance and operational sign-off.\n\n \n ETL, CDC and Engineering Collaboration \n \n\n • Work with Data Engineers to define ingestion requirements from complex relational databases, operational platforms and structured client files.\n, • Produce clear source-to-target mapping documents for ETL and CDC pipelines.\n, • Validate that engineering outputs align to the agreed canonical model and business rules.\n, • Support data reconciliation between source systems, staging layers, transformed data and reporting outputs.\n\n \n Reporting, Reconciliation and Data Product Enablement \n \n\n • Define the data structures required for outbound client reporting, including client-level, scheme-level, member-level and movement-based reporting.\n, • Support automated report data models for PDF, Excel, dashboards and client self-service outputs.\n, • Support reconciliation use cases by defining movement, current-position and exception-based data requirements.\n, • Support automation use cases by identifying data needed to populate operational tools, automate filtering and create reusable outputs.\n, • Ensure data models can support client-specific variations while avoiding excessive bespoke build.\n\n \n Documentation and Governance \n \n\n • Produce and maintain data dictionaries, entity relationship models, lineage documentation, mapping specifications and data quality rule catalogues.\n, • Document assumptions, unresolved questions, data risks and model design decisions.\n, • Support architecture review and governance forums with clear data analysis evidence.\n, • Ensure documentation is usable by engineering, QA, business stakeholders and future support teams.\n, • Help establish data modelling standards and reusable templates for Transform Together’s wider data and AI delivery capability.\n\n \n Key Deliverables \n The Lead Data Analyst / Data Modeller will be expected to produce and own the following outputs: \n \n\n • Canonical data model.\n, • Conceptual, logical and physical data model views.\n, • Source-to-target mapping documents for complex relational databases and structured data sources.\n, • Data dictionary and business glossary.\n, • Data quality and validation rule catalogue.\n, • Data lineage and transformation documentation.\n, • Data requirements for ingestion, validation, reporting, reconciliation and automation capabilities.\n, • Reporting data model and movement/reconciliation data structures.\n, • Data acceptance criteria and test support documentation.\n, • Data issue log, assumptions log and model decision log.\n, • Handover documentation for engineering, QA and operational support.\n\n \n Essential Skills and Experience \n \n\n • Experience in financial services, pensions, insurance, wealth management, asset management or regulated data environments.\n, • Strong experience as a Lead Data Analyst, Data Modeller or Senior Data Analyst on complex data platform delivery.\n, • Proven experience designing canonical data models or enterprise logical data models.\n, • Strong understanding of data modelling techniques, including conceptual, logical and physical modelling.\n, • Strong SQL skills and ability to interrogate complex relational data structures.\n, • Experience working with cloud data platforms, ideally AWS and Databricks.\n, • Understanding of modern data architecture, data ingestion, ETL/ELT pipelines and CDC patterns.\n, • Ability to work closely with Data Engineers, Solution Architects, QA, business SMEs and senior stakeholders.\n, • Strong understanding of data quality, validation rules, reconciliation and exception management.\n, • Experience working in Agile or hybrid delivery environments.\n, • Excellent stakeholder management skills, with the ability to explain complex data topics to non-technical audiences.\n, • Strong documentation discipline and attention to detail.\n\n \n Desirable Experience \n \n\n • Experience working with complex relational databases and legacy operational platforms.\n, • Experience with regulatory, client or operational reporting.\n, • Experience supporting data migration, legacy system modernisation or platform replacement.\n, • Experience with Databricks, Delta Lake, Spark SQL or PySpark.\n, • Experience defining validation frameworks, data quality dashboards or metadata-driven rule engines.\n, • Experience working in consultancy or client-facing delivery environments.\n\n \n Behaviours and Consulting Fit \n \n We are looking for someone who can operate with the pace, ownership and clarity expected in a consulting environment. \n \n The right person will be: \n \n\n • Structured and analytical, with strong attention to detail.\n, • Comfortable working with ambiguity and incomplete documentation.\n, • Confident challenging business and technical stakeholders when requirements are unclear.\n, • Collaborative, pragmatic and delivery-focused.\n, • Able to bridge business, data and engineering teams.\n, • Comfortable working at both detailed data-field level and wider platform-design level.\n, • Proactive in identifying risks, assumptions and dependencies.\n, • Clear in communication and able to simplify complexity.\n, • Accountable for outcomes, not just analysis outputs.\n\n

Role Overview: \n The first point of contact for escalation of both internal and externally raised issues. Ensuring that the factory produces food that meets legislative, safety and quality standards though correct implementation of standards and customer codes of practice. Report the site KPI’s in defined meetings, driving towards improving audit scores and reducing customer complaints. Substitute for the Head of Technical. \n Coordinate all audits from a factory perspective, ensuring relevant corrective and preventative actions are put in place within the required timescales. \n Develop and maintain a robust online Quality System including Micro Standards, on Quor, that meets legal requirements and complies with customer Codes of Practice and Guidelines. \n You will be required to ensure that any expenditure within your control is in line with budgetary limits and approved by the budget holder. \n Act as a key member of the site’s internal audit programme, driving improvements and compliance. Coordinate with the Group Internal Audit manager to ensure audits are up to date and completed on time. \n Drive consistency of QA approach across shifts and actively encourage a positive, yet challenging, working relationship with the operations, hygiene and engineering teams. \n Effectively manage QA team members in a proactive manner on a daily basis. This may include but is not exhaustive to organising team meetings, undertaking performance reviews, completing team administration, managing ad hoc HR issues, recruitment and training/development activities. \n Key interactions with all internal disciplines. \n \n Key Responsibilities & Accountabilities: \n\n • Ensure the site’s quality & safety management system inc. quality manual and procedures are regularly maintained and reviewed to achieve continuous improvement.\n, • Coordinate the creation/ amendment and approval of procedures to ensure regulatory bodies/ customer requirements are interpreted, implemented, and achieved within the factory\n, • Lead the site HACCP team, ensuring food safety hazards are appropriately considered with robust control measures implemented. Ensure reviews are conducted to keep the HACCP system ‘live’ and relevant in line with NPD/ EPD, factory or equipment changes etc.\n, • Lead 3rd and 2nd party audits and visits as required e.g. BRC, EHO, customers. Ensure robust corrective and preventative actions, are logged on Quor, using RCA as appropriate, are implemented and submitted in line with timescales for external and/or internal audits to prevent reoccurrence\n, • Ensure a high standard of product safety, legality & quality assurance is maintained from goods intake through to dispatch of products via:\n\n a) Internal audits of GMP / HACCP / Hygiene / Glass & Hard Plastic/ Fabrication using Quor \n b) Effective pest control is delivered via contracted providers \n c) Product & WIP quality assessment \n d) Communication of trends and consequent actions for Technical KPIs \n e) Ingredient, environmental & product sampling & trend analysis \n Ensure QA Leads and Supervisors are trained and delivering internal/GMP/Hygiene audits. \n\n • Act as a key contact point for internal & external business customers regarding technical matters affecting product safety, legality & quality. Be the first point of escalation for any internal or external day-to-day issues\n, • Dictate and coordinate completion of factory-based actions using data provided by the technical services and laboratory teams for complaints, micro OOS and other factory related technical KPIs in order to continually drive improvement. Communicate actions and consequent results as appropriate to internal/ external customers via KPI/ Period reports or reviews\n, • Provide a cost effective & resource efficient factory technical function via:\n\n a) maintaining budgetary requirements for the factory technical department \n b) recruiting, managing, coaching & developing factory technical staff \n c) controlling structure and maintaining job descriptions \n d) implementing objectives, conducting PDPs and appraisals in line with the company’s technical strategy \n e) identifying training & development needs \n Ensure the QA teams are suitably skilled and continually developed to drive improvement within the factory environment. Conduct performance management/ disciplinarians/ other HR processes as appropriate \n\n • Ensure that all relevant legislations affecting food safety & legality are being followed on site\n, • Liaise with the NPD and Process team during product development & factory trials to ensure products can be produced to the agreed quality and safety standards. Analyse and approve microbial product shelf life, making suggestions to improve shelf life as required\n, • Liaise with factory-based teams I.e. Operations, Hygiene, Engineering, conducting regular audits/ reviews raising non-conformances on Quor, as appropriate, to challenge and drive improvement. Enable trending within the department for Non-Conformances, Concessions, GMP’s etc.\n, • Attend and contribute to internal and external forums as Food Safety and Quality subject matter expert\n, • Ensure all customer portals are updated promptly to close out actions with raised therein, e.g. site visit actions, consistency panel actions.\n, • Be directly involved with enquiries from local authorities e.g. EHOs, TSOs\n, • Effectively manage customer complaint or other technical OOS investigations from a factory perspective, liaising with the Group Technical Services team to produce investigation reports. Provide evidence/ information to facilitate corrective actions\n, • Conduct incident management for any internally or externally raised food quality, safety and legality issues, acting as a key member and deputy lead of the site’s crisis management team\n, • Manage and maintain up to date factory based technical risk assessments with focuses on foreign body, allergens, segregation inc. barrier control, and product integrity\n, • Contribute to the site’s Food safety culture plan as part of the technical management team\n, • Oversee the management and maintenance of factory-based systems e.g. packaging/ auto coding and checkweigher systems\n, • Ensure that all Health and Safety procedures are adhered to. Ensure that direct and indirect reports are trained in these procedures including risk assessments, and are made aware of the Company’s Health and Safety Policy\n\n \n Required Experience and Qualifications: \n\n • Formal qualification to HND standard or above in Food Technology or related discipline\n, • Experience in chilled food manufacturing environment, ideally ready meals\n, • Experience of dealing with major retailers\n, • Understanding of food legislation, particularly as regards legal labelling\n, • Understanding of retail COP’s relating to labelling standards and critical path (to launch) management\n, • Excellent communication skills, both written and verbal\n, • Experience in a retail customer facing role\n, • Knowledge of Quor would be beneficial but not essential\n\n \n Please note: This job description outlines the core responsibilities and duties of the role. It is not an exhaustive list, and the role may evolve over time to include additional tasks and responsibilities in line with business needs. \n

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.BMS EngineerJob DescriptionLocation: 20/22 Ropemaker StreetReporting to: Technical Services ManagerHours: 08:00-17:00 (Monday to Friday)Position ConceptIntegral UK Ltd are currently recruiting for an exciting role based at 20/22 Ropemaker Street, a new build, high rise property located in the Moorgate area. You will play a pivotal role within this contract by championing SMART building technologies and supporting the wider team with a "one team ethos" while ensuring we deliver our contractual obligations and deliver excellence through the exciting journey of this innovative building.The SMART Systems Technician role is varied and offers the opportunity to work at the forefront of building technology innovation. This position requires the operative to develop and in depth understanding the BMS Tridium head end system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications.Key TasksDuties to include:• Champion and optimize the BMS Tridium head end system to maximize building performance and efficiency• Work with project teams to aid the Installation, commissioning, monitoring, and optimization of SMART building technologies and IoT solutions• Provide detailed energy reports and analysis to support building efficiency objectives and ESG commitments• Work with the Ropemaker Property Management Team to manage the systems in a way to support WELL, BREEAM in Use and other recognised certifications• Work with the Ropemaker PMT and its Service Partners to maintain a cyber secure building from an Engineering Systems perspective• Work with the Ropemaker PMT and its Service Partners to maintain a cyber secure building from an Engineering Systems perspective• Work with the landlord on assessing future smart deliverables for Ropemaker• Integrate new SMART systems with existing building management platforms• Analyse building performance data to identify optimization opportunities and efficiency improvements• Close/update completed tasks on the site's CAFM system (Concept MRI Pro)• Ensure standards of workmanship are maintained to maximize operational effectiveness and reliability of SMART building systems• Assist specialist subcontractors with technology installations and system integrations• Ensure company QA and site procedures are adhered to in all aspects• Maintain accurate site records/documentation for all SMART systems and technology implementations• Carry out tasks within typical building environments, working from platforms and ladders as required. All access equipment and PPE will be provided• Keep and maintain all company-issued tools and equipment in a safe and serviceable manner• Proactively work towards continued innovation and support of the contract with a positive approach• Comply with Integral's Health, Safety and Environmental procedures, as detailed in site plans• Complete any other associated tasks requested by managementEssential Requirements• Experience within a similar position in a maintenance or building technology environment• Understanding of building management systems and building automation principles• Proficiency with general software applications and data analysis tools• Knowledge of building efficiency principles and energy management• Good verbal and written communication skills and ability to use computers effectively• Good Health and Safety awareness and knowledge• Capability to perform manual tasks, including working at heights when required• Knowledge of toolbox talks, Permit to Work procedures and safe systems of workingDesirable Requirements• Electrical qualifications or experience• Understanding of IT infrastructure and networking principles• Experience with IoT technologies and smart building solutions• Knowledge of sustainability frameworks (WELL, BREEAM, ESG reporting)Note: Specific technical qualifications and certifications will be reviewed and may be developed in consultation with successful candidates based on role requirements and career development opportunities.Personal Specification:• Excellent customer service skills and communication• Ability to deal with all levels of staff/management/customers• Enthusiasm and proactive approach to achieving the highest standard of operation• Strong organizational skills and collaborative style• Ability to multitask and work without direct supervision - plan and manage work under time constraints• High level of initiative, with drive to continuously improve building operations and technology integration• Comfortable working within a team environment while contributing to group success• Smart, presentable professional appearance• Integrity, honesty, and punctuality expected• Collaborative team player who works effectively to achieve common goals• Logical thinker in troubleshooting and problem-solving situations• Adaptable and flexible approach to work requirements, willing to embrace technological change• Customer and innovation focusedThe above is a guideline to the role and is not intended to be fully inclusive or exclusive of the duties required. At times it may be requested additional tasks/responsibilities are undertaken at Integral Management request.Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Mobile QA Tester (Italian-Speaking)Remote (UK-Based)6 Month ContractA great opportunity for an experienced Mobile QA Tester fluent in English and Italian to join a leading edtech company as they continue to deliver new features and updates across their English and Italian mobile apps.The Mobile Tester will focus on manual testing across both iOS and Android versions, ensuring functional accuracy, translation quality, and a consistent user experience between language versions. You'll work closely with developers and product teams to identify bugs, test user journeys and deep links, and make sure updates are released smoothly across both platforms.Mobile QA Tester - Key Skills & Experience:Strong experience manually testing mobile apps on iOS and AndroidFluent in English and Italian, both written and spokenConfident carrying out structured manual testing and clearly documenting bugsAbility to follow and execute test cases accurately (no automation required)Strong attention to detail and a user-focused mindsetUnderstanding of mobile user journeys and deep link testingExperience with localisation testing or multilingual apps is a plusThis role would suit a hands-on Mobile QA Tester who combines strong language skills with solid mobile QA experience and a passion for improving multilingual user experiences.We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.TPBN1_UKTJ

Why loveholidays?At loveholidays - we trailblaze together . We're on a mission to open the world to everyone, giving our customers' unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers' personal holiday expert - the smart way to get away.We're using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams , you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.The impact you'll have:As our Senior CRM Executive, you will be at the forefront of the shift in how we engage with millions of travelers worldwide. This isn't about managing business as usual emails and newsletters; it is a position for a change-maker who wants to bridge the gap between high-level strategy and high-level automation.You will have the autonomy to challenge the status quo, moving us away from legacy campaign cycles toward a sophisticated, unified customer engine. You will operationalise AI-driven workflows and advanced lifecycle orchestration, ensuring every interaction across app, web and marketing channels is seamless and purposeful. We are looking for a reliable, high-velocity operator who can turn ideas into live journeys.Your day-to-day:You'll be building and managing sophisticated, multi-channel automated journeys that utilise branching logic, API triggers, and real-time data.Act as a change-maker by identifying manual bottlenecks and implementing AI-assisted workflows, using tools like n8n and Claude (training will be provided).You'll dive deep into our CRM tools like Braze to find the optimisation opportunities. You are someone who thrives on unpicking the process to make delivery faster, more accurate, and more autonomous.Provide expert support to the wider team in deploying campaigns. While you'll be building for the future, you'll also ensure bulletproof execution today through rigorous (yet increasingly automated) QA processes.Collaborate with Product and Engineering to ensure our workstreams are aligned, creating a frictionless experience from search to rebooking.You will own the performance of your campaigns. You'll be comfortable diving into Looker to build your own reports, monitor health metrics, and translate raw data into actionable insights that prove incremental lift.Your skillset:You are a self-starter who takes full ownership of the execution lifecycle. You don't just wait for instructions; you identify opportunities and deliver with consistency and precision.You thrive in a high-growth environment. You have the ability to move from concept to deployment rapidly, maintaining high standards without slowing down.You are naturally curious and constantly look for ways to evolve processes, replace manual tasks with automation, and improve the status quo.You aren't afraid of a dashboard. You have experience with Looker, Tableau, or SQL.Hands-on experience with Braze or similar. You should be comfortable with Liquid logic, audience segmentation and personalisation.You are comfortable working with data models and propensity scores to drive hyper-relevant segmentation and measure incremental lift.The ability to work seamlessly across Marketing, Product, and Engineering teams to deliver a unified personalised customer journey.The interview journey:Introduction with a member of the TA team - 30 mins1st Stage Interview with Head of CRM - 45 minsA 60-minute session presenting your task to our Head of CRM and VP of Performance Marketing, followed by a 30-minute interview with our People Team and a Senior Marketing ManagerPerks of joining us:Company pension contributions at 5%.Individualised training budget for you to learn on the job and level yourself up.Discounted holidays for you, your family and friends.25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.Ability to buy and sell annual leave.Cycle to work scheme, season ticket loan and eye care vouchers.At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.TPBN1_UKTJ

QA Automation EngineerQuant Capital is urgently looking for talented QA Automation Engineer to join the Algorithmic Trading team of our high profile client. QA Automation Expert MUST have:Computer Science Degree or relevant experience 5+ years of manual testing experience Experience testing within f

Amazon's Ops Tech Design Execution Team are looking for an experienced Telecoms Design Program Manager / Telecoms Design SME. You will be responsible for project management of IT infrastructure design and delivery programs for both new and existing Amazon logistics operations buildings of varying sizes. You will bring deep telecoms infrastructure expertise to every project — acting as a technical authority on structured cabling, wireless, and physical network design — while coordinating design requirements across internal teams and external vendors.You will influence global best practices by driving collaboration with multi-disciplinary stakeholders to identify opportunities in both design and deployment processes. You will influence, advise on, and develop innovative design practices, processes and products for standard and custom infrastructure programs. You will contribute to the team's QA/QC frameworks, support the adoption of AI-driven tooling and automation, and help establish the dashboards and metrics that give leadership visibility of design quality and throughput.The successful candidate will possess a proven background in IT infrastructure design and consulting — not just managing telecoms projects, but designing telecoms solutions. The ideal candidate will hold a BICSI RCDD credential (or equivalent) and bring hands-on expertise in structured cabling systems (copper, fibre, wireless) and relevant standards (BICSI, TIA/EIA, ISO/IEC). You will be a team player and be able to deliver results on time and on budget. You will be comfortable operating in a fast-paced and ambiguous environment, having strong judgment and negotiation skills.This role will be within the highly creative and efficient ODX team who are focused on telecoms design optimisation and telecoms design vendor management. The ideal candidate will be proficient in the use of Autodesk design tools such as AutoCAD and Revit. You will partner with the ODX internal BIM design team as well as other Amazon teams on BIM (Building Information Modelling) integration and design templatisation. You will be agile and be able to effectively multi-task, working on multiple projects and deliverables simultaneously. You will have a successful track record in telecoms design delivery as well as innovating for your customers.Key job responsibilitiesYou must be able to work independently with occasional guidance and work within a team environment to accomplish assigned tasks. This includes working with internal groups as well as external suppliers and consultants, manufacturers, vendors, and contractors.Your duties will include:- Project managing telecoms design projects, coordinating design requirements with internal design team and managing key stakeholders including customers- Provide telecoms design expertise and technical input across programs — reviewing designs and resolving technical queries- Participate in design coordination meetings with other trades for clash detection and resolution- Lead or contribute to design reviews, supporting quality gates and acceptance criteria across building types, regions, and vendor teams- Utilise AutoDesk Revit to support elements of the design workflow- Support the team's QA/QC processes, including AI-driven quality checks and standardised review checklists- Contribute to the team's documentation library: SOPs, QC checklists, playbooks etc- Drive automation and tooling adoption- Support and mentor designers and BIM technicians with telecoms design expertise- Work on concurrent projects in multiple geographical locations- Act as a technical interface to stakeholders- Assist the project team with information exchange processes between internal and external customers- Provide coordination support for information requests during launch phases- Recording and reporting of key metrics to management- Minimum 25% travelling expectedYou will have the following key skills:- Deep technical knowledge of telecoms infrastructure design (structured cabling, fibre, copper, wireless)- Ability to think strategically and execute methodically- Demonstrated ability to influence management- Ability to work in a fast-paced environment where continuous innovation is desired- Demonstrated deep-dive data, analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases- Ability to clearly communicate data insights to othersA day in the lifeThe successful candidate will work on ODX initiatives and goals to optimise the telecoms designs for our fulfilment centre network. You will work with internal Amazon and external vendor design key stakeholders globally to innovate and set standards. You will lead workshops to drive unity to our goals and deliver results. You will be a technical leader and a key point of contact for telecoms design technical escalations from within DPM but also the wider business.No two days look the same: you might be resolving a technical design query from a vendor in APAC in the morning, reviewing AI-flagged QC exceptions over lunch, and presenting a design standard update to a cross-functional forum in the afternoon. You will collaborate daily with BIM technicians, external design partners, TIPMs, and engineering teams across the globe.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!About the teamOTS Design Execution (ODX) is an internal telecoms design team within Operations Technology Solutions (OTS), and is a mix of program managers, BIM technicians, wireless design engineers, and technical specialists. Our mission is to provide physical telecoms and wireless design expertise across all programs — new builds, retrofits, expansions, and initiatives — increasing the quality of physical deployments against OTS engineering standards and reducing post-deployment defects.We work closely with internal Amazon teams and external design vendors globally to optimise designs, set standards, and drive innovation. The team is focused on telecoms design optimisation, design quality assurance, and vendor management. We are actively investing in AI-driven automation and tooling to streamline our workflows, reduce manual effort, and allow our engineers to focus on solving complex design problems rather than repetitive tasks.Basic qualifications- Experience in program or project management- 10+ years in telecoms design including cabling infrastructure design and deployment program management. OR- BICSI RCDD or equivalent qualificationPreferred qualification - IT industry qualifications, such as BICSI Registered Communications Distribution Designer (RCDD) and CNet Certified Network Infrastructure Design Professional (CNIDP)Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

QA TesterUp to 45kQuant Capital is urgently looking for a QA Tester to join our high profile client.Our client is well known Fintech50 client who produces software disrupting the wealth management market.Currently they stand at 300 in the UK with almost 3000 clients.The firm runs a modern infrastruc

QA Engineer– (Identity) Job Description: We are seeking a passionate and detail-oriented QA Engineer to join our team focused on ensuring the quality, functionality, and security of Google Cloud Identity. You will play a crucial role in designing and executing test plans, identifying and reporting issues, and collaborating with developers to deliver a robust and secure IAM solution. Key Responsibilities: Design, develop, and execute comprehensive test plans covering various functionalities of Google Cloud Identity services. Conduct manual and automated testing across different platforms and configurations to ensure seamless user experience and functionality. Identify and report bugs, defects, and security vulnerabilities effectively, providing clear steps to reproduce the issue. Collaborate closely with developers to understand code changes, prioritize bugs, and verify fixes through regression testing. Participate in code reviews to identify potential issues from a quality assurance perspective. Stay up-to-date with the latest testing methodologies and tools relevant to cloud security and IAM solutions. Contribute to the automation of test processes to improve efficiency and test coverage. Document test cases, procedures, and findings effectively. Qualifications: Minimum 3+ years of experience in software testing, preferably with a focus on cloud-based applications. Solid understanding of software development lifecycle (SDLC) and testing methodologies (e.g., black-box testing, white-box testing). Experience with API testing and automation tools (e.g., Postman, Selenium). Familiarity with cloud platforms (GCP preferred) is a plus. Strong analytical and problem-solving skills with a keen eye for detail. Excellent communication and collaboration skills to effectively communicate test results and work with developers. Ability to prioritize tasks, manage time effectively, and meet deadlines. Ability to work effectively in a fast-paced, collaborative environment. Excellent written and verbal communication skills. Preferred Qualifications: Experience with security testing tools and methodologies. Experience with scripting languages (e.g., Python, Java) for test automation. Experience working in an Agile development environment. A passion for cloud security and understanding of IAM concepts. Posting Date: 2024-06-27

Main purposeThe Oil Programme is a signature strategic initiative at Trafigura to implement a new, fully integrated end-to-end trading system for the energy business. It replaces the legacy platform with two interconnected ecosystems:Atlas — Front Office and Middle Office: trade capture, pricing, deal lifecycle, and logistics workflows.Titan — downstream finance processing: a dedicated Energy instance of the Titan platform currently under active development.The two ecosystems share a bidirectional, real-time integration boundary — the highest-risk surface in the programme.The Oil Programme QA Lead is a programme-level quality assurance role, independent of both delivery teams. It owns end-to-end QA coverage for the full programme: everything that falls outside the scope of the individual Atlas and Titan ecosystem QA leads, plus the integration and coherence between them.The role is a standing member of the Oil Programme Readiness Group. It has authority to define programme-wide QA standards, set UAT entry and exit criteria, block UAT entry if criteria are not met, and escalate quality risks directly to the Programme Director.Key responsibilitiesProgramme-level QA ownershipOwn the programme-level QA strategy, incorporating and coordinating the Atlas and Titan ecosystem testing strategies.Define and maintain the E2E scenario model in partnership with the Product Validation team, ensuring every UAT acceptance criterion maps to tested coverage.Publish a single, authoritative programme QA status view to delivery leadership and business stakeholders.Own the escalation path for cross-team defects, coverage disputes, and quality risks.Cross-ecosystem and integration testingDefine and oversee testing of end-to-end business scenarios spanning both Atlas and Titan.Own QA coverage for cross-cutting systems such as Hydra that interact with both ecosystems.Coordinate E2E and performance testing workstreams, sequencing them so UAT entry criteria are met before formal UAT begins.Identify and close coverage gaps that neither individual ecosystem strategy addresses.Reporting and data validationCoordinate the QA workstream for approximately 100 QlikSense reports that consume data from both Atlas and Titan.Define data validation scenarios and expected outputs; coordinate business sign-off on report accuracy.Ensure report validation is sequenced and completed before UAT entry.UAT readiness and governanceDefine UAT entry and exit criteria at programme level, based on UAT scenarios and business risk.Work with Atlas QA Lead and Titan QA Lead to ensure ecosystem-level activities meet programme entry criteria.Bridge the different testing cadences: Atlas agile sprint-based testing and Titan manual release-cycle-based testing.Act as standing member of the Oil Programme Readiness Group; contribute to programme readiness decisions and cutover planning.Stakeholder engagementReport QA status, risks, and blockers to the Programme Director and Steering Committee.Engage with Front Office, Middle Office, and Back Office business stakeholders during UAT definition and execution.Represent QA interests in programme planning, milestone reviews, and risk forums.Co-ordinate with infrastructure, release management, and environment teams to ensure test environments are stable and available.Required qualificationsSignificant experience leading QA at programme or portfolio level — not just within a single delivery team.Background in financial services or commodities trading technology; familiarity with front-to-back trade lifecycle (trade capture risk P&L settlements accounting).Proven ability to design and own end-to-end test strategies across multiple systems and teams.Experience defining UAT entry and exit criteria and driving readiness decisions with senior business and technology stakeholders.Strong understanding of system integration testing: messaging, APIs, event-driven architectures.Skilled at bridging different delivery methodologies — agile and waterfall / release-cycle-based teams working in parallel.Excellent written and verbal communication; able to present quality status and risks clearly to non-technical audiences.Independence and authority: comfortable escalating risks upward and holding delivery teams accountable to programme standards.Preferred qualificationsExperience with large-scale platform migration or legacy decommission programmes.Familiarity with commodity trading platforms, ERP financial modules, and reporting tools.Exposure to performance testing strategy and tooling.Attributes for successA programme-level QA strategy is in place and accepted by all stakeholders prior to system integration testing.Every UAT acceptance criterion has documented, traceable test coverage before UAT entry is declared.All QlikSense reports are validated and business-signed-off before UAT cutover.The programme enters UAT with a clear, agreed entry gate that has been met — not waived.Cross-ecosystem defects and coverage gaps are visible, owned, and resolved — not lost between teams.Programme leadership and business stakeholders have a single, trusted source of QA status throughout.Equal opportunity employerWe are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.SummaryLocation: London, United Kingdom; Geneva, SwitzerlandType: Full time

QA Automation Expert70,000 + benefitsQuant Capital is urgently looking for talented QA Automation Expert to join our high profile client.Our client is a well-known Algo Order Management and Execution Business. This critical role sits in a small team across London and Dublin. You will be tasked with designing and implementing new automations tests for my clients next generation systems.This role is a huge opportunity for a QA Engineer to influence how testing is done as a new phase of product development starts. The company culture is unlike that of large corporates; you will have input on the technology being used, freedom to speak to anyone in the business and autonomy.QA Automation experts MUST have: Computer Science Degree or relevant experience3+ years of manual testing experienceExperience testing within finance (equities)Experience in an AGILE environmentAt least 2 years automation testing experience (my client has in-house tools for this)Strong scripting (Preference for Powershell and Python)The QA Automation Expert will be looking to develop in a fast paced, challenging environment. The flat hierarchy creates high visibility for top performers, and the opportunity to see contribution impact the bottom line.This is an outstanding opportunity to join a growing trading business at a time of significant and interesting growth within the sector. You will gain massive exposure to trading infrastructure in a trading environment as well as learning data flows from Bloomberg and how a trading floor works. This is a UNIQUE opportunity, so much so if you are looking to trade in the future this is an opportunity to experience trading infrastructure in a small business.My client is based in London

Monday to Thursday: 07:00 15:15 Friday: 07:00 14:30 Job Description: This role would suit an enthusiastic, innovative Production Engineer or QC Inspector with a strong working knowledge of CMM programming and software. This position reports directly to the QA / RA Manager. As a hands-on Quality Inspector and metrology expert, the employee will be able to interpret technical drawings and specifications and use a variety of inspection tools to identify and resolve quality issues. . The responsibilities include; Creating CMM programs in advance of production and cataloguing to ensure ease of use Inspecting manufactured parts using both CMM and manual techniques Producing inspection reports Maintaining Quality systems Training new employees and apprentices to be fully competent in inspection processes, Leading or contributing to Continuous Improvement activities Calibration of equipment Maintaining and enhancing HSE The ideal candidate will be able to coordinate and plan their workload to meet the daily demands of the business, supporting others during busy periods. Key Responsibilities: Program and operate Mitutoyo CMMs using MCOSMOS, CAT1000D software for inspection of precision components. Familiarity with MICAT is a bonus but training will be provided. Work proactively to develop and deliver pre-programmed CMM inspection routines aligned with the requirements identified during the Contract Review process. Conduct first-off, in-process, and final inspections in accordance with engineering drawings, 3D models, and GD&T specifications. Perform manual inspections using micrometers, verniers, height gauges, bore gauges, and other metrology equipment. Interpret complex engineering documentation and apply inspection methods to validate dimensional conformity. Produce clear, detailed inspection reports and maintain accurate quality records. Support the identification of non-conformances, root cause analysis, and corrective/preventive actions. Collaborate effectively with production, engineering, and quality teams to ensure timely resolution of quality issues. Maintain compliance with ISO 13485 and other medical device regulatory standards. Contribute to Continuous Improvement efforts in Quality / Inspection processes and documentation. Increasing efficiency, improving on time delivery, reducing non-value-added inspection and reducing cost. Attend (As deputy) and update information for Production meetings to provide department workflow updates. Complete inspection related tasks as directed by the Senior Quality Inspector or QA / RA Manager. Assist with the upkeep of the calibration system by means of the calibration of company equipment to defined timescales. Be a high functioning member of the quality department and support Production Engineering and other internal departments to further the interests of the company as a whole. Meet quality and quantity productivity . Support the Quality Manager in monitoring and progressing Quality Assurance and Quality Control programs and produce reports relating to non-conformance. Ensure all quality records are fully completed in line with GDP requirements. Create, support the creation of or help to improve work instructions, procedures and forms within the quality management system. Maintain safe operations by keeping work areas clean and organized and by adhering to the companys 5S philosophy, safety procedures and regulations. Maintain equipment by completing basic preventive maintenance requirements, following manufacturer's instructions. Report repairs to your line manager. Required Skills & Experience : Proven experience as a CMM Programmer, ideally in a medical device or precision engineering environment. Proficiency with MCOSMOS software and solid understanding of CMM operation and best practices. Strong knowledge of GD&T and ability to interpret complex technical drawings and CAD data. Skilled in using a wide range of manual measurement tools. Familiarity with ISO 13485, ISO 9001, or other regulated quality systems. Good working knowledge of Quality documentation, including FAIRs, CTQs, inspection reports, NCRs, CAPA and Complaints. Strong teamwork and communication skillsable to collaborate across departments. Demonstrated proactive approach to identifying issues and implementing solutions. Competent in using MS Office and QMS or ERP systems. Accountabilities of All Employees: Using your best efforts and full capability daily to the work assigned to you by your manager. Advising your manager if you do not understand the work they have assigned to you, or if the assignment does not fit with your knowledge, current skills or available time and resources. Advising your manager of any situations or obstacles that could keep you from accomplishing the work assigned to you. Advising your manager of opportunities that could help you complete or improve the work assigned to you. Demonstrating behaviours consistent with the company values. Work within prescribed boundaries, including company policies, standards, procedures and any legislative requirements. Participate in required meetings and training programs. Other Duties: Promote the company vision, values and reputation with all staff, customers, suppliers, partners. Work with the Quality and Production teams on other projects and assignments where appropriate. To ensure the most efficient and effective methods and practices are used for all aspects of the job. Working within the Quality Management System (QMS) framework, complying with procedures, company guidelines and H&S policy at all times. Support any other reasonable request made by your Manager, or other senior TPBN1_UKTJ

Navys Greater London, England, United Kingdom Location: London (4–5 days per week on site) Compensation: Competitive salary + equity Reports to: CEO About Navys Navys is a venture backed legal technology company building enterprise workflow software for private capital markets. The platform replaces manual, email driven legal processes with a structured system that enables funds lawyers, GPs and LPs to execute complex transactions more efficiently. Navys is focused on real legal workflows, not generic AI tools or document summarisation, and is designed to support production grade, enterprise use cases. Navys is building core infrastructure for how funds legal work is done, with a strong emphasis on execution, clarity and real-world impact. Navys is seeking a Head of Engineering who will take ownership of day‑to‑day engineering operations and play a pivotal role in building the engineering function from its early foundations. This is not just a delivery role, it is a hands‑on technical leadership position responsible for defining engineering processes, shaping architecture, hiring talent and fostering a high‑performance team culture. The ideal candidate is an experienced engineering leader who can operate close to the codebase while also driving technical decision‑making, implementing scalable processes and ensuring accountability across the team. The platform is built on a modern full‑stack architecture optimised for workflow orchestration and rapid iteration. The Head of Engineering will own development strategy and execution and lead the architectural evolution as scale increases. • Frontend: Next.js, TypeScript, Tailwind CSS, • Delivery Operations: CI/CD automation, Git‑based workflow, Agile execution, • Establish engineering processes, standards and ways of working suitable for an early‑stage organisation, • Create a culture of accountability, ownership and high performance, • Recruit, develop and mentor engineering talent as the team expands, • Drive architectural decisions and define the technical direction of the platform, • Provide hands‑on guidance, reviewing code and shaping solution design, • Ensure the system remains scalable, secure and maintainable as it evolves, • Own sprint planning, prioritisation and release cadence, • Ensure predictable, high‑quality delivery of product features, • Identify and remove blockers quickly, maintaining delivery velocity, • Improve and optimise development workflows, CI/CD practices and QA processes, • Translate product requirements into technical plans and release scopes, • Partner closely with product, design and commercial teams to ensure alignment on priorities, • Support early customer deployments and communicate risks, trade‑offs and progress clearly to stakeholders, • At least 3 years’ experience managing software engineering teams, • Strong understanding of software engineering management processes in a SaaS environment, • Firsthand experience in modern full‑stack web development, • Has successfully delivered production grade Enterprise software using a SaaS model, • Solid understanding of software architecture, with the ability to assess options and explain trade‑offs to top management, • Strong personal network of technologists and engineering talent, • Highly organised and able to prioritise effectively and deliver at pace, • Strong communication skills across technical and non‑technical teams, • Comfortable working on‑site in London (4–5 days per week), • Exposure to legal tech or fintech, • Experience with workflow or transaction‑heavy systems, • Understanding of security, compliance and resilience in software systems, • Competitive salary and meaningful equity participation at early‑stage entry point, • Ownership of engineering processes, architecture and technical direction, • Potential for expanded leadership responsibilities as the organisation scales We are committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. All qualified applicants will receive consideration based on individual merit and business needs. #J-18808-Ljbffr

Senior Software Engineer – Kotlin Team | Build the Future of AI-Driven Testing Hybrid – 2 days/week in Central London (with flexible working hours) Are you a Kotlin engineer (or JVM dev keen to upskill) who thrives in fast-moving, product-led environments? Join a rising AI infrastructure company that’s transforming how teams generate and test high-quality data. Their API-driven platform helps dev and QA teams ship faster, stay compliant, and eliminate manual work – and they’ve just secured Series A funding to scale! • Build scalable, performant systems in Kotlin, • Shape architecture and technical direction as the platform grows, • Work closely with product to deliver high-impact features, • Help define a modern engineering culture with autonomy and ambition Stack: Kotlin, Spring Boot, Hadoop/Spark, AWS/GCP, microservices, CI/CD Prior Kotlin experience needed – but you don’t need to be an expert! If you enjoy ownership, solving meaningful problems and building real products in an early-stage environment – this is your place. • Mid-Senior level, • Full-time, • Information Technology and Engineering, • Software Development #J-18808-Ljbffr

Navys Greater London, England, United Kingdom Location: London (4–5 days per week on site) Compensation: Competitive salary + equity Reports to: CEO About Navys Navys is a venture backed legal technology company building enterprise workflow software for private capital markets. The platform replaces manual, email driven legal processes with a structured system that enables funds lawyers, GPs and LPs to execute complex transactions more efficiently. Navys is focused on real legal workflows, not generic AI tools or document summarisation, and is designed to support production grade, enterprise use cases. Navys is building core infrastructure for how funds legal work is done, with a strong emphasis on execution, clarity and real-world impact. Navys is seeking a Head of Engineering who will take ownership of day‑to‑day engineering operations and play a pivotal role in building the engineering function from its early foundations. This is not just a delivery role, it is a hands‑on technical leadership position responsible for defining engineering processes, shaping architecture, hiring talent and fostering a high‑performance team culture. The ideal candidate is an experienced engineering leader who can operate close to the codebase while also driving technical decision‑making, implementing scalable processes and ensuring accountability across the team. The platform is built on a modern full‑stack architecture optimised for workflow orchestration and rapid iteration. The Head of Engineering will own development strategy and execution and lead the architectural evolution as scale increases. • Frontend: Next.js, TypeScript, Tailwind CSS, • Delivery Operations: CI/CD automation, Git‑based workflow, Agile execution, • Establish engineering processes, standards and ways of working suitable for an early‑stage organisation, • Create a culture of accountability, ownership and high performance, • Recruit, develop and mentor engineering talent as the team expands, • Drive architectural decisions and define the technical direction of the platform, • Provide hands‑on guidance, reviewing code and shaping solution design, • Ensure the system remains scalable, secure and maintainable as it evolves, • Own sprint planning, prioritisation and release cadence, • Ensure predictable, high‑quality delivery of product features, • Identify and remove blockers quickly, maintaining delivery velocity, • Improve and optimise development workflows, CI/CD practices and QA processes, • Translate product requirements into technical plans and release scopes, • Partner closely with product, design and commercial teams to ensure alignment on priorities, • Support early customer deployments and communicate risks, trade‑offs and progress clearly to stakeholders, • At least 3 years’ experience managing software engineering teams, • Strong understanding of software engineering management processes in a SaaS environment, • Firsthand experience in modern full‑stack web development, • Has successfully delivered production grade Enterprise software using a SaaS model, • Solid understanding of software architecture, with the ability to assess options and explain trade‑offs to top management, • Strong personal network of technologists and engineering talent, • Highly organised and able to prioritise effectively and deliver at pace, • Strong communication skills across technical and non‑technical teams, • Comfortable working on‑site in London (4–5 days per week), • Exposure to legal tech or fintech, • Experience with workflow or transaction‑heavy systems, • Understanding of security, compliance and resilience in software systems, • Competitive salary and meaningful equity participation at early‑stage entry point, • Ownership of engineering processes, architecture and technical direction, • Potential for expanded leadership responsibilities as the organisation scales We are committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. All qualified applicants will receive consideration based on individual merit and business needs. #J-18808-Ljbffr

Senior Software Engineer – Kotlin Team | Build the Future of AI-Driven Testing Hybrid – 2 days/week in Central London (with flexible working hours) Are you a Kotlin engineer (or JVM dev keen to upskill) who thrives in fast-moving, product-led environments? Join a rising AI infrastructure company that’s transforming how teams generate and test high-quality data. Their API-driven platform helps dev and QA teams ship faster, stay compliant, and eliminate manual work – and they’ve just secured Series A funding to scale! • Build scalable, performant systems in Kotlin, • Shape architecture and technical direction as the platform grows, • Work closely with product to deliver high-impact features, • Help define a modern engineering culture with autonomy and ambition Stack: Kotlin, Spring Boot, Hadoop/Spark, AWS/GCP, microservices, CI/CD Prior Kotlin experience needed – but you don’t need to be an expert! If you enjoy ownership, solving meaningful problems and building real products in an early-stage environment – this is your place. • Mid-Senior level, • Full-time, • Information Technology and Engineering, • Software Development #J-18808-Ljbffr

Navys Greater London, England, United Kingdom Location: London (4–5 days per week on site) Compensation: Competitive salary + equity Reports to: CEO About Navys Navys is a venture backed legal technology company building enterprise workflow software for private capital markets. The platform replaces manual, email driven legal processes with a structured system that enables funds lawyers, GPs and LPs to execute complex transactions more efficiently. Navys is focused on real legal workflows, not generic AI tools or document summarisation, and is designed to support production grade, enterprise use cases. Navys is building core infrastructure for how funds legal work is done, with a strong emphasis on execution, clarity and real-world impact. Navys is seeking a Head of Engineering who will take ownership of day‑to‑day engineering operations and play a pivotal role in building the engineering function from its early foundations. This is not just a delivery role, it is a hands‑on technical leadership position responsible for defining engineering processes, shaping architecture, hiring talent and fostering a high‑performance team culture. The ideal candidate is an experienced engineering leader who can operate close to the codebase while also driving technical decision‑making, implementing scalable processes and ensuring accountability across the team. The platform is built on a modern full‑stack architecture optimised for workflow orchestration and rapid iteration. The Head of Engineering will own development strategy and execution and lead the architectural evolution as scale increases. • Frontend: Next.js, TypeScript, Tailwind CSS, • Delivery Operations: CI/CD automation, Git‑based workflow, Agile execution, • Establish engineering processes, standards and ways of working suitable for an early‑stage organisation, • Create a culture of accountability, ownership and high performance, • Recruit, develop and mentor engineering talent as the team expands, • Drive architectural decisions and define the technical direction of the platform, • Provide hands‑on guidance, reviewing code and shaping solution design, • Ensure the system remains scalable, secure and maintainable as it evolves, • Own sprint planning, prioritisation and release cadence, • Ensure predictable, high‑quality delivery of product features, • Identify and remove blockers quickly, maintaining delivery velocity, • Improve and optimise development workflows, CI/CD practices and QA processes, • Translate product requirements into technical plans and release scopes, • Partner closely with product, design and commercial teams to ensure alignment on priorities, • Support early customer deployments and communicate risks, trade‑offs and progress clearly to stakeholders, • At least 3 years’ experience managing software engineering teams, • Strong understanding of software engineering management processes in a SaaS environment, • Firsthand experience in modern full‑stack web development, • Has successfully delivered production grade Enterprise software using a SaaS model, • Solid understanding of software architecture, with the ability to assess options and explain trade‑offs to top management, • Strong personal network of technologists and engineering talent, • Highly organised and able to prioritise effectively and deliver at pace, • Strong communication skills across technical and non‑technical teams, • Comfortable working on‑site in London (4–5 days per week), • Exposure to legal tech or fintech, • Experience with workflow or transaction‑heavy systems, • Understanding of security, compliance and resilience in software systems, • Competitive salary and meaningful equity participation at early‑stage entry point, • Ownership of engineering processes, architecture and technical direction, • Potential for expanded leadership responsibilities as the organisation scales We are committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. All qualified applicants will receive consideration based on individual merit and business needs. #J-18808-Ljbffr

Senior Software Engineer – Kotlin Team | Build the Future of AI-Driven Testing Hybrid – 2 days/week in Central London (with flexible working hours) Are you a Kotlin engineer (or JVM dev keen to upskill) who thrives in fast-moving, product-led environments? Join a rising AI infrastructure company that’s transforming how teams generate and test high-quality data. Their API-driven platform helps dev and QA teams ship faster, stay compliant, and eliminate manual work – and they’ve just secured Series A funding to scale! • Build scalable, performant systems in Kotlin, • Shape architecture and technical direction as the platform grows, • Work closely with product to deliver high-impact features, • Help define a modern engineering culture with autonomy and ambition Stack: Kotlin, Spring Boot, Hadoop/Spark, AWS/GCP, microservices, CI/CD Prior Kotlin experience needed – but you don’t need to be an expert! If you enjoy ownership, solving meaningful problems and building real products in an early-stage environment – this is your place. • Mid-Senior level, • Full-time, • Information Technology and Engineering, • Software Development #J-18808-Ljbffr

Navys Greater London, England, United Kingdom Location: London (4–5 days per week on site) Compensation: Competitive salary + equity Reports to: CEO About Navys Navys is a venture backed legal technology company building enterprise workflow software for private capital markets. The platform replaces manual, email driven legal processes with a structured system that enables funds lawyers, GPs and LPs to execute complex transactions more efficiently. Navys is focused on real legal workflows, not generic AI tools or document summarisation, and is designed to support production grade, enterprise use cases. Navys is building core infrastructure for how funds legal work is done, with a strong emphasis on execution, clarity and real-world impact. Navys is seeking a Head of Engineering who will take ownership of day‑to‑day engineering operations and play a pivotal role in building the engineering function from its early foundations. This is not just a delivery role, it is a hands‑on technical leadership position responsible for defining engineering processes, shaping architecture, hiring talent and fostering a high‑performance team culture. The ideal candidate is an experienced engineering leader who can operate close to the codebase while also driving technical decision‑making, implementing scalable processes and ensuring accountability across the team. The platform is built on a modern full‑stack architecture optimised for workflow orchestration and rapid iteration. The Head of Engineering will own development strategy and execution and lead the architectural evolution as scale increases. • Frontend: Next.js, TypeScript, Tailwind CSS, • Delivery Operations: CI/CD automation, Git‑based workflow, Agile execution, • Establish engineering processes, standards and ways of working suitable for an early‑stage organisation, • Create a culture of accountability, ownership and high performance, • Recruit, develop and mentor engineering talent as the team expands, • Drive architectural decisions and define the technical direction of the platform, • Provide hands‑on guidance, reviewing code and shaping solution design, • Ensure the system remains scalable, secure and maintainable as it evolves, • Own sprint planning, prioritisation and release cadence, • Ensure predictable, high‑quality delivery of product features, • Identify and remove blockers quickly, maintaining delivery velocity, • Improve and optimise development workflows, CI/CD practices and QA processes, • Translate product requirements into technical plans and release scopes, • Partner closely with product, design and commercial teams to ensure alignment on priorities, • Support early customer deployments and communicate risks, trade‑offs and progress clearly to stakeholders, • At least 3 years’ experience managing software engineering teams, • Strong understanding of software engineering management processes in a SaaS environment, • Firsthand experience in modern full‑stack web development, • Has successfully delivered production grade Enterprise software using a SaaS model, • Solid understanding of software architecture, with the ability to assess options and explain trade‑offs to top management, • Strong personal network of technologists and engineering talent, • Highly organised and able to prioritise effectively and deliver at pace, • Strong communication skills across technical and non‑technical teams, • Comfortable working on‑site in London (4–5 days per week), • Exposure to legal tech or fintech, • Experience with workflow or transaction‑heavy systems, • Understanding of security, compliance and resilience in software systems, • Competitive salary and meaningful equity participation at early‑stage entry point, • Ownership of engineering processes, architecture and technical direction, • Potential for expanded leadership responsibilities as the organisation scales We are committed to fostering a diverse and inclusive workplace. As an equal opportunity employer, we do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. All qualified applicants will receive consideration based on individual merit and business needs. #J-18808-Ljbffr

Senior Software Engineer – Kotlin Team | Build the Future of AI-Driven Testing Hybrid – 2 days/week in Central London (with flexible working hours) Are you a Kotlin engineer (or JVM dev keen to upskill) who thrives in fast-moving, product-led environments? Join a rising AI infrastructure company that’s transforming how teams generate and test high-quality data. Their API-driven platform helps dev and QA teams ship faster, stay compliant, and eliminate manual work – and they’ve just secured Series A funding to scale! • Build scalable, performant systems in Kotlin, • Shape architecture and technical direction as the platform grows, • Work closely with product to deliver high-impact features, • Help define a modern engineering culture with autonomy and ambition Stack: Kotlin, Spring Boot, Hadoop/Spark, AWS/GCP, microservices, CI/CD Prior Kotlin experience needed – but you don’t need to be an expert! If you enjoy ownership, solving meaningful problems and building real products in an early-stage environment – this is your place. • Mid-Senior level, • Full-time, • Information Technology and Engineering, • Software Development #J-18808-Ljbffr

We are looking for a Senior Manager, Technical Support to lead our global customer support function across two distinct teams: an L1 team of 6 analysts based in Cluj-Napoca, Romania, and a remote L2 team. You will own the operational performance, quality, and development of both teams, and you will be responsible for ensuring that the right work lands at the right level — with L1 handling high-volume, well-defined requests, and L2 owning complex, technical, and escalated cases.This is a senior people leadership role. You will be close to the data and close to your teams, but your primary job is to raise the bar — on quality, on accountability, and on the strategic contribution that support makes to the business. You will set the direction for how both teams operate, how performance is measured, and how support insight is used to drive product and process improvement.We have recently migrated from Zendesk to Pylon as our customer ticketing platform. We do not expect you to have Pylon experience — but we do expect you to be the kind of person who picks up a new system quickly, configures it to work well, and continuously optimises it as the teams’ needs evolve.What We Are Specifically Looking ForFour qualities matter most in this hire. They are called out here because they are non-negotiable, and because we want to be transparent about what success looks like. Proven senior people leadership. You have managed managers or led multiple teams, not just individual contributors. You are comfortable holding people accountable, having difficult conversations early, and building a culture where the team knows where it stands and feels supported to grow. This is not a first management role. Using data and AI to drive decisions and accountability. You use data as a matter of habit — to spot trends, quantify problems, and hold others accountable across both teams. You are genuinely curious about AI tools and how they can make the function smarter and faster. You can translate support insight into commercial language — CSAT, churn risk, ARR exposure — and use it to influence Product and Engineering prioritisation, not just report it upward. Structural thinking about L1/L2 operations. You understand how to design the boundary between L1 and L2 — what belongs at each tier, how escalations should flow, and how to prevent L2 from becoming a dumping ground for tickets that L1 should own. You can define and enforce that structure, and you use it to drive efficiency and quality across both teams. Meticulous attention to detail and an uncompromising commitment to world-class customer service. You hold yourself and your team to the highest standard — and that includes the interactions where you fall short. You treat service failures as learning opportunities, not noise to be managed away. You take personal responsibility for quality at every level: you own the post-mortems, you ensure the training follows, and you create an environment where continuous improvement is the expectation, not the exception. You are direct about underperformance and consistent in following through.What You Will Be DoingTeam Leadership & DevelopmentLead, coach, and develop both teams: a 6-person L1 team based in Cluj, and a remote L2 team. Each team has distinct operational rhythms and development needs; you will set direction for both.Define and maintain the operational boundary between L1 and L2: what each tier owns, how escalations are triggered and tracked, and how to continuously improve the split as ticket patterns evolve.Set clear performance expectations and hold regular, structured 1:1s — not just check-ins, but genuine conversations about quality of work, individual development, and progression.Actively performance-manage underperformance across both teams: give direct, constructive feedback early, set improvement goals, and follow through. Both teams should always know where they stand.Create structured development paths so analysts and engineers at both levels can grow in capability and take on greater ownership over time, including preparing the strongest performers for step-up opportunities.Take ownership of service failures: when the team falls short of the standard, ensure that root cause is understood, feedback is given directly, and the lesson is embedded — not absorbed quietly.Maintain a continuous training programme for both teams: identify knowledge gaps proactively through ticket QA, CSAT data, and 1:1s, and ensure targeted training is in place to close them. Training is a standing operational responsibility, not an occasional event.Build a culture of accountability, curiosity, and customer empathy across both teams, where quality of work is taken personally and ownership of outcomes is the norm.Partner with Singapore-based coverage to ensure genuine follow-the-sun continuity for our global customer base.L2: Automation, AI & Process OptimisationIn addition to handling complex and escalated cases, the L2 team owns a distinct and forward-looking remit:Design and implement automations that reduce manual effort and improve throughput across the support function — at both L1 and L2.Build and maintain AI skills to accelerate resolution of repetitive or high-volume query types, continuously refining them as ticket patterns evolve.Share automation and AI tooling with the L1 team where appropriate — L2 should be an engine for capability uplift across the whole function, not just their own queue.Document automation logic, decision rules, and AI skill parameters clearly so that improvements are sustainable and not dependent on individual knowledge.Operational ExcellenceOwn day-to-day ticket operations across both tiers: triage, prioritisation, escalation, and resolution.Manage the L1/L2 escalation pathway: ensure escalations are well-documented, clearly prioritised, and tracked to resolution without falling into a backlog at L2.Oversee shift operations for the Cluj L1 team and ensure remote L2 coverage is structured and accountable.Own shift handovers and ensure nothing falls through the gap between coverage windows or between tiers.Maintain and improve team playbooks, escalation procedures, and standard operating procedures for both teams.Monitor queue health in real time across both tiers and intervene early when volume, backlog, or SLA trends deteriorate.Set and own measurable targets for reducing Response Time and Resolution Time across both tiers; track progress rigorously and report to leadership on a regular cadence.Tooling & SystemsOwn the configuration, reporting, and continuous optimisation of Pylon as the primary ticketing platform for both teams.Build and maintain dashboards that give both teams — and leadership — clear visibility of performance, backlog, and trends at each tier.Identify manual or repetitive workflows and drive automation where tools allow, including Pylon’s integration with Slack, Linear, and Jira.Evaluate and pilot new tooling as the support stack evolves, including AI-assisted capabilities for ticket routing, deflection, and workflow guidance.Data, AI & Continuous ImprovementUse data to drive decisions: analyse ticket trends across both tiers, identify recurring issues, and surface product or process gaps to Engineering and Product.Leverage AI tools to identify patterns in support volume, predict demand, and proactively address issues before they escalate.Champion root cause analysis over recurring workarounds — push for systemic fixes at the appropriate tier.Track KPIs including CSAT, first reply time, resolution time, backlog ageing, escalation rates, and L1–L2 deflection rates; report regularly to senior stakeholders.Use L2 insight to improve L1 tooling, playbooks, and self-service resources — the two tiers should make each other better.Customer Advocacy & Cross-functional CollaborationAct as the voice of the customer internally, representing support trends — from both tiers — in cross-functional discussions with Product, Engineering, and Customer Success.Hold Product accountable for recurring pain points: quantify the business impact of unresolved issues in terms of CSAT trends, churn risk, and ARR exposure. Support insight should carry commercial weight in product prioritisation discussions.Ensure seamless escalation coordination with the Customer Success team during complex or high-priority customer situations.Champion a self-serve mindset across the function: continuously enhance the online knowledge base, track KB usage and deflection rates alongside ticket trends, and move quickly to address gaps. The goal is fewer avoidable contacts, not just faster responses.Instil a culture of proactive customer communication — over-communication, not radio silence. When customers are waiting, they should hear from us. When issues recur, we should be ahead of them. Set the standard and hold the team to it.Contribute to QBRs and executive updates with data-backed insight on support performance and customer health across both tiers.Incident ResponseComplyAdvantage has a formal, well-established incident response plan for major service disruptions. Customer-facing communications during incidents are owned separately. The Senior Manager’s responsibility is process adherence and measurement across both teams.Ensure both teams follow established incident response procedures consistently and without delay when disruptions occur.Act as the support-side point of contact during incidents, coordinating with the responsible individual for customer communications and with Engineering for resolution updates.Maintain clear visibility of incident-related ticket volume, SLA impact, and team response times across both tiers throughout.Contribute to post-incident reviews from the support perspective; ensure any process gaps or training needs identified are addressed.Use incident data to monitor recurring disruption patterns and surface systemic risks to Product and Engineering.About YouWe are looking for someone who combines operational rigour with genuine passion for customer outcomes and team development. You have operated at a senior manager level — with real accountability for performance, development, and operational decisions across multiple teams or tiers — not someone stepping into a multi-team leadership role for the first time.Experience4+ years of experience in technical or customer support, with at least 2–3 years in a management role with direct accountability for multiple teams or a tiered support function (L1/L2 experience strongly preferred).Demonstrated track record of performance managing individuals and, ideally, team leads: setting expectations, delivering feedback, running improvement processes, and making difficult calls.Proven experience managing distributed or remote teams, ideally across time zones.Hands-on experience defining and operating a tiered support model — including ownership of the L1/L2 boundary, escalation design, and cross-tier quality standards.Hands-on experience configuring, reporting on, and optimising ticketing or CRM platforms (Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar — Pylon experience not required but fast learning is essential).Experience working in a B2B SaaS environment, preferably supporting technical or compliance-adjacent products.Skills & MindsetSharp eye for detail — you notice when something is off before it becomes a problem, and you hold the line on quality even when it’s inconvenient.Data-driven: comfortable pulling reports, spotting trends across tiers, and using insight to guide decisions rather than gut feel alone.Genuine enthusiasm for AI tools and automation — you actively look for ways to work smarter, not just harder.Able to translate support data into commercial language: CSAT, churn risk, ARR impact — and use it to influence stakeholders beyond the support function.Strong written and verbal communication skills in English; able to write clear, empathetic customer-facing responses and crisp internal escalations.Calm under pressure and decisive when it matters: able to triage competing priorities and keep both teams focused.A genuine developer of people — patient, direct, and invested in bringing out the best in those around you at both tiers. You find it rewarding when someone improves, and unacceptable when standards slip without consequence.Collaborative and low-ego — you work well with Engineering, Product, and Customer Success without needing to own the credit.Comfortable managing across geographies and working styles; experience with distributed or hybrid team structures is important in this role.What’s in it for you?Equity participation in our innovative mission to combat financial crimeUnlimited Time Off Policy to promote work-life balance and well-beingWe embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationshipsOpportunities for collaboration and career development with smart, like-minded professionalsAnnual learning budget to support professional growthA home office budget to support working from homeEnhanced parental leave and childcare benefitsLife insurance and medical coverage through BUPA, including pre-existing conditionsPension contribution through The People's PensionAbout us:Our mission is to empower every business to eliminate financial crime. By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.

ð We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ️ðLondon / UK Remote | ð 68,000 - 88,000 + Incentive Awards tied to your performance + BenefitsWhat you’ll be working on:You’ll help run and continuously improve the systems we use to quality assure Monzo’s localised product experiences.You’ll work closely with our in-language Editors and Testers, Product and Engineering teams, and other localisation partners to make sure translated experiences can be reviewed effectively in the live product.Rather than being responsible for making linguistic decisions in every language, you’ll help create the structure and support that enables our language specialists to do their best work – removing testing friction, providing context, improving coverage and making sure issues reach the right teams quickly.As Monzo expands into new markets, you’ll help make our QA processes reusable and scalable so we don’t need to start from scratch for every language.Every day you’ll be:Running and maintaining our localisation QA processes, including coverage tracking, journey inventories, priorities, QA checks, severity levels and reporting.Working closely with in-language Editors and Testers to help them review localised experiences efficiently and consistently.Creating and maintaining reusable test cases, playbooks, test recipes, deeplinks and other resources that make complex product journeys easier to review.Acting as a point of contact when localisation reviewers are blocked, investigating issues and working with the relevant Product or Engineering teams to get testing moving again.Supporting teams developing new features by helping them understand what localisation QA may be needed, where translated content appears and which journeys or edge cases should be reviewed.Triaging localisation bugs and feedback, identifying duplicates and routing issues to the right place – whether that’s our translation tooling, Product or Engineering teams.Making sure localisation tickets contain useful information such as build and device details, reproduction steps, screenshots or videos and string identifiers where possible.Carrying out ongoing in-product spot checks and coordinating re-testing when product changes could introduce localisation regressions.Helping apply straightforward, Editor-approved text fixes in our translation tooling where appropriate, with language specialists retaining final linguistic sign-off.Identifying opportunities to use automation, AI and internal tooling to make localisation QA faster and more efficient.Helping stakeholders understand localisation coverage, blockers and areas of risk ahead of launches and other important milestones.You should apply if:You have experience in localisation QA, software QA, internationalisation, language operations or a related area.You care deeply about the quality of customer-facing experiences and understand that a translation can be technically correct without feeling right in context.You’re comfortable testing mobile or web products and working through complex user journeys.You’re organised and enjoy turning complicated or manual processes into clear, repeatable ways of working.You can prioritise testing based on customer impact and risk.You’re confident working with Engineers, Product Managers, language specialists and other stakeholders.You’re comfortable investigating problems, reproducing issues and gathering the information needed to help get them resolved.You’re interested in how automation and AI can improve QA workflows, while recognising where human judgement is still important.You’re a keen learner and enjoy documenting and sharing what you learn with others.You’re excited by the challenge of helping localisation QA scale across multiple countries and languages.We are actively creating an equitable environment for all of our Monzonauts to thriveDiversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. We provide opportunities for sponsorship and mentorship; we are creating partnerships with organisations dedicated to supporting How we work ð»:Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays ð½️. Teams also schedule time together often for work and play – in or around the office, or online.Set up a work schedule that delivers impact and fits your life.At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. ðWork the way that works for you with Monzo! ð¼What’s in it for youðBase salary 68,000 - 88,000 + Incentive Awards tied to your performance + Benefits️ We can help you relocate to the UK We can sponsor visasðThis role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.ðLearning budget of 1,000 a year for books, training courses and conferencesThe Interview Process:Our interview process involves three main stages: Recruiter CallInitial InterviewRole Specific & Behavioural InterviewOur average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on tech-hiring@monzo.com#LI-Remote #LI-AL1Equal opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage ð

Company DescriptionWe are looking for a Digital Analytics Specialist to join our Data Team to assist with the Digital & E-commerce function in London. This role is central to how we measure, understand and optimise digital performance across our global portfolio of hotels, membership and F&B outlets.You will own our website, booking engine and app analytics and tracking ecosystem, ensuring data accuracy, consistency and usability across platforms, markets and brands. Working closely with internal teams, external agencies, and our Product & Engineering teams (across the website, booking engine and app), you'll establish best-practice tracking foundations, leverage AI-powered analytics to automate reporting and monitoring, and turn complex data into actionable insights that support commercial decision-making.As part of the role, you'll help evolve our analytics capability by identifying opportunities to reduce manual reporting, introduce automation, and apply AI to uncover trends, anomalies and opportunities that would otherwise go unnoticed.Job DescriptionWhat You'll DoAnalytics & Tracking OwnershipOwn and manage Google Tag Manager (GTM), including marketing tags, custom events and tracking enhancements.Manage GA4 implementations across multiple brands, hotels and F&B outlets, ensuring best practice configuration and data integrity.Manage custom events, implement tracking updates and run tracking tests to support new features, campaigns and platform updates.Continuously identify opportunities to enhance tracking and data collection to enable advanced analytics, AI-driven insights and predictive reporting.Tracking Standards & Best Practice (Product + Engineering Partnership)Work closely with our Product and Engineering teams (website, booking engine and app) to establish consistent, scalable ways of tracking user behaviour and conversion performance.Define and maintain a best-practice approach to custom event tracking, ensuring measurement reflects evolving platform needs and industry standards.Support the delivery of new digital experiences by ensuring tracking requirements are embedded early in the development lifecycle (from specification through QA and release).Design tracking frameworks that support AI-powered analysis, automation and future machine learning use cases.Data Consistency, Governance & AutomationMaintain consistent default channel groupings, UTM structures and tracking standards across all digital touchpoints.Act as the guardian of analytics documentation, ensuring clarity and alignment across teams and paid media agencies.Develop and maintain automated data validation and quality monitoring processes to proactively identify tracking issues and anomalies.Champion the use of AI-assisted data governance to improve data quality, documentation and operational efficiency.Reporting, Insights & AI EnablementBuild, maintain and enhance Looker Studio dashboards for stakeholders across Digital, E-commerce, Marketing, Business Intelligence and Commercial teams.Work within our data team to define reporting, dashboarding and data visualisation across Ennismore's internal reporting tools.Help establish robust approaches to website revenue attribution, including the measurement and reporting of e-commerce KPIs.Transform manual reporting processes into automated, self-service dashboards and AI-assisted reporting solutions that reduce effort while improving speed and consistency.Develop intelligent monitoring and alerting capabilities to proactively identify performance changes, anomalies and errors.Translate complex data into clear, actionable recommendations that drive conversion optimisation, customer experience and commercial growth.Innovation & Continuous ImprovementStay up to date with emerging AI technologies, analytics platforms and automation capabilities, recommending and implementing solutions that improve efficiency and business insight.Evaluate new opportunities to apply predictive analytics and intelligent automation within the digital analytics ecosystem.Collaboration & Agency ManagementCoordinate with digital paid media agencies to ensure accurate and consistent tracking across paid channels for both hotels and F&B outlets.Partner with internal Digital, E-commerce, Brand, Product and Engineering teams to align tracking with business objectives.Work collaboratively with Business Intelligence and Data teams to identify opportunities where AI and automation can enhance reporting and analytics across the organisation.QualificationsWhat We're Looking For3+ years' proven experience in digital analytics or a similar role.Strong hands-on experience with GA4 and Google Tag Manager, from e-commerce funnel setup to creating containers from scratch.Experience working with Looker Studio (Data Studio), Tableau, DOMO or similar data visualisation tools.Solid understanding of digital marketing tracking, attribution and e-commerce measurement.Experience designing automated reporting solutions and reducing manual reporting through data visualisation, scripting or workflow automation.Good understanding of analytics tools and how they can be applied to automate reporting, accelerate analysis, improve data quality and surface commercial insights.Experience using AI tools to improve productivity, automate workflows, generate insights and enhance reporting.An interest in predictive analytics, anomaly detection and AI-driven monitoring, with a curiosity to explore new technologies that improve decision-making.Confidence working with agencies and multiple stakeholders in a fast-paced environment.Strong analytical thinking, commercial awareness and the ability to communicate insights clearly to technical and non-technical audiences.A detail-oriented mindset with a passion for data accuracy, continuous improvement and leveraging AI to modernise analytics capabilities.Additional InformationWhat’s in it for you…25 days holiday (and bank holidays), pension and life insuranceA health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeingTreat yourself with lots of retail & hospitality perks through our partnersExcellent discounts across the entire Ennismore family for you and your nearest and dearest (even after you leave!)Extra time off to volunteer with one of our partner charitiesCycle to work schemeEnhanced Family LeaveJoin an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.The chance to challenge the norm and work in anenvironment that is both creative and rewarding.Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)A competitive package and plenty of opportunity for development.

Adecco is seeking a QA Tester to join our client's team on a 6-month temporary contract with a hybrid work pattern (2-3 days in office per week).

Group is seeking a Head of QA to lead the quality assurance function and drive a strategic transformation from manual to automated testing across all products. You will build a high-performing QA team, establish the QA strategy, and ensure our aviation software meets the highest safety, reliability

The role involves manual testing with opportunities to grow into automation. A leading recruitment firm in Greater London seeks a mid-level Application Test Engineer for an insurance business.

A technology consulting firm is looking for a QA Engineer to join their cross-functional team in West London. This role requires 3+ years of QA experience, focusing on both manual and automation testing within a modern CI/CD environment. Responsibilities include defining test strategies, executing t

Vermillion Analytics is seeking a QA tester to join their UK-based team.

As a QA Engineer focused on Web/API at Fintech Farm, you will be pivotal in ensuring the quality and reliability of our banking platforms by testing APIs, web applications, and data flows—designing robust test assets and driving clarity from requirements to release.Perform thorough testing of REST

LGC Standards in London on a hybrid basis is seeking an ambitious Web QA Tester to join our web product management, engineering, and QA teams.

A leading technology firm in London is seeking a QA Lead to focus on testing the video playback experience across various devices including Smart TVs and gaming consoles. Candidates should possess strong automation and manual testing skills, and proficiency in Typescript and Python.

State Street is seeking a QA Automation Engineer to join its Digital Asset development team. This is a hands-on quality engineering role responsible for designing, executing, and maintaining automated and manual tests for backend and API-driven systems in a financial services environment.

Team Creation is seeking a detail-oriented QA Engineer to ensure product quality through meticulous testing and analysis.You will design test plans, perform manual and performance testing, and collaborate with cross-functional teams to resolve issues.You will validate data integrity and track bugs,

You will design and execute manual and automated tests across web and mobile applications, collaborating with developers to identify issues before release and ensure production.

Design, write, and execute manual and automated test cases for web and native smartphone applications across all markets;. Commercial QA/testing experience with web applications and native mobile apps;.

Hypercreate Ltd is seeking a detail‑oriented QA Tester to join our software testing team in the United Kingdom.You will work with developers, product teams and senior testers to execute manual test cases, identify defects and ensure systems meet user and business requirements before release.Respon

Giacom, a UK provider of Communications, Cloud, Hardware and Billing platforms, is hiring three manual QA engineers.