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Technical Product Manager \n £40,000 Basic \n 09:00=17:30 \n 25 days holiday + bank holidays \n Pension \n On-site car parking \n \n Main Purpose \n Experienced Technical Product Manager with deep technical knowledge and responsibility for products from conception to completion \n Translate complex technical features into clear customer and business benefits. Act as the technical product champion across the organisation, supporting sales, marketing, engineering, support and customers. \n Provide technical expertise across satellite communications products and services, including Starlink, OneWeb, Cobham, Iridium, Inmarsat and other manufacturers/operators. \n Key Responsibilities \n\n • Translate technical information into customer-facing materials, including brochures, white papers, application notes, user guides, FAQs and technical updates.\n, • Support go-to-market strategy, product positioning and identification of target customers.\n, • Support launches of new products and services, including sales presentations, training materials and internal processes.\n, • Work with engineering, marketing, logistics, procurement and support teams to introduce and develop products.\n, • Evaluate new products and technologies and assess their integration with existing products and infrastructure.\n, • Provide technical support during customer meetings, demonstrations and industry events.\n, • Capture requirements for software development and manage internal projects.\n, • Deliver technical product training to sales, support and other internal teams.\n, • Produce competitor analysis and product comparisons.\n, • Manage relationships with hardware manufacturers and assess new product capabilities.\n, • Support the distribution of technical service bulletins across different regions.\n\n Working Relationships \n\n • Collaborate with Product, Marketing, Sales, Engineering, Logistics, Procurement and Executive Management.\n, • Work directly with customers, suppliers and international offices.\n, • No direct line-management responsibility.\n\n Essential: \n\n • Technical Product Management experience.\n, • Strong IP networking knowledge.\n, • Mobile Satcoms, communications or technology experience.\n, • Experience managing hardware suppliers and assessing technology products.\n, • Requirements gathering and project management experience.\n, • Excellent written and verbal communication skills.\n, • Customer-focused, organised, adaptable and self-motivated.\n, • Strong ability to manage multiple priorities.\n, • Good working knowledge of Word, PowerPoint and Excel.\n, • Willingness to travel occasionally.\n\n Desirable: \n\n • Digital satellite communications and IT systems knowledge.\n, • VSAT networks and infrastructure experience.\n, • Linux and Windows experience.\n\n Key Challenge \n\n • Managing competing priorities during periods of high demand while maintaining a balanced view across the full product portfolio and business requirements.\n\n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer \n

Location: Horley, Surrey (This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, offering flexible working by arrangement with a minimum of three days in the office and the option to work two days from home.) \n Hours: Full-time (36 hours), part-time considered \n Reports to: Head of Income Generation and Engagement \n Salary: £30,000-£34,000 \n \n Job role: \n \n Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, individual giving and gifts in Wills is central to our income generation strategy and this role will help to grow and nurture it. \n \n This role is perfect for an ambitious fundraiser looking to take your next step in the animal welfare sector. From leading on donor communications and appeals through to managing our legacy pipeline, you will support the Head of Income Generation and Engagement to shape the income generation strategy. \n \n You will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys both online and offline. You’ll develop our email marketing and online supporter journeys for now and the future. \n \n This is a broad, varied role, and we don’t expect you to arrive as an expert in everything. Whether your background is in individual giving, community fundraising, legacies, digital or data, if you are a confident communicator and comfortable managing relationships with compassion and determination, this is the role for you. \n \n Key responsibilities: \n \n\n • Work with the Head of Income Generation and Engagement to develop the individual giving strategy and contribute to annual planning, budgeting and KPIs.\n, • Create a sustainable individual giving programme, increasing the supporter base across all channels and developing strategies to engage and motivate supporters.\n, • Plan and deliver engaging multi-channel fundraising campaigns and appeals.\n, • Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensuring compliance with our gambling commission licence nationally and through branches.\n, • Review and develop the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.\n, • Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.\n, • Develop our email marketing and online supporter journeys.\n, • Review and develop opportunities for legacy giving and in-memory fundraising.\n, • Analyse income and expenditure monthly, using a set of KPIs to report on progress and forecast future results.\n, • Design and implement a stewardship programme with particular attention to supporter journeys for new and existing supporters that increase average values and long-term support.\n, • Ensure compliance of the individual giving programme, escalating risks to the Head of Income Generation and Engagement.\n, • Ensure data collection, management, use, storage and destruction comply with data protection law and best practice.\n, • Engage with staff and volunteers on the importance of fundraising from individuals and how their individual roles can enhance fundraising opportunities.\n, • Work closely with other members of staff to ensure individual giving products and initiatives are integrated with other areas of the charity, such as brand and marketing programmes, retail development and homing campaigns.\n\n \n Essential skills and experience: \n \n\n • Experience of working in an individual giving, direct marketing, community, or general fundraising role.\n, • Experience of delivering income growth and establishing new programmes of activity.\n, • Ability to manage and monitor external suppliers and agencies (copywriters, designers, mailing houses, platform developers, etc.) to maximise outcomes.\n, • Demonstrable experience of donor development, journeys and stewardship.\n, • Proficient written and verbal communicator with the ability to adapt tone to engage and inspire different audiences and write compelling fundraising copy.\n, • Excellent stewardship skills with the ability to communicate with supporters via letter, email, telephone and face to face with care and compassion.\n, • Able to plan and prioritise independently across several income streams.\n, • Track record of writing clear, engaging supporter communications (appeals, newsletters, thank you journeys).\n, • Confident using data to select, segment, or report on supporter groups.\n, • Experience managing ongoing relationships with individuals (donors, supporters or clients).\n, • Understanding of legacy marketing.\n, • Proficiency in using a CRM to manage donor relationships and supporter journeys.\n, • Working knowledge of charity law, GDPR and the Fundraising Code of Practice.\n, • A collaborative approach and willingness to learn new areas of fundraising.\n\n \n Desirable experience and qualifications: \n \n\n • Relevant fundraising or marketing qualification (e.g. Institute of Fundraising / CIOF certificate, CIM), or evidence of ongoing professional development.\n, • Experience of legacy marketing, legacy administration, or legacy pipeline management.\n, • Experience of writing legacy-specific communications (in-memory, will-writing campaigns, pledger updates).\n, • Experience of developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.\n, • Experience of building or improving email marketing programmes or automated supporter journeys.\n, • Experience of working with fundraising databases (e.g. Raiser's Edge, Donorfy, Beacon) and GDPR-compliant data handling.\n, • Experience of liaising with solicitors, executors, or handling sensitive/bereavement-related conversations.\n, • Experience of managing a pipeline or CRM-tracked process from enquiry through to completion.\n, • Have empathy and enthusiasm for the mission of the Greyhound Trust.\n\n \n You don't need to have all of this – if you have strong individual giving or communications experience and are excited to grow into legacies and digital, we'd love to hear from you. \n \n You will be required to work or provide support outside of standard working hours for events and operational needs, so flexibility is key. This post and its role requirement will develop with the needs of the charity.

Position: Technical Product Manager Job ID: (phone number removed) Location: Redhill, Surrey (Hybrid Working Available) Rate/Salary: Competitive Salary (DOE) Benefits: Excellent benefits package Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, Subsea and Fire & Security sectors. The below job description outlines the position of: Technical Product Manager Typically, this person will be an experienced Technical Product Manager with strong technical knowledge of satellite communications, IP networking, and technology products. They will be responsible for managing products throughout their lifecycle, supporting product launches, providing technical expertise to internal teams and customers, and translating complex technical features into clear commercial benefits. HSB Technical’s client is an established technology and communications business serving global customers across maritime and commercial sectors. Duties and Responsibilities of the Technical Product Manager: • Act as the technical product subject matter expert across a portfolio of satellite communications and technology products., • Support the full product lifecycle from concept, launch, enhancement, and end-of-life management., • Produce and translate technical content into customer-focused collateral including white papers, brochures, application notes, user guides, technical updates, and sales support materials., • Assist with go-to-market strategies, product positioning, key benefits, and target customer identification., • Support the launch of new products and services through collaboration with engineering, marketing, sales, logistics, and support teams., • Conduct product evaluations and provide technical expertise during new product introduction projects., • Attend customer meetings, demonstrations, exhibitions, and industry events to provide technical product support., • Gather and document requirements for internal and external software development projects., • Manage internal product-related projects and coordinate activities across multiple departments., • Deliver technical training to sales, support, and operational teams., • Conduct competitor analysis and create comparison documentation and supporting collateral., • Manage relationships with hardware manufacturers and assess new product capabilities and integration opportunities., • Support the distribution of technical service information and product updates throughout the business. Qualifications and Requirements for the Technical Product Manager: • Previous Technical Product Management experience is essential., • Strong knowledge of IP networking., • Experience within mobile satellite communications, telecommunications, connectivity, or technology sectors., • Excellent written and verbal communication skills., • Experience managing hardware suppliers and evaluating new technologies., • Proven experience in requirements capture and application., • Project management experience., • Strong organisational and multitasking abilities., • Proficient with Microsoft Word, PowerPoint, and Excel., • Self-motivated with a customer-focused approach and strong team-working skills., • Willingness and ability to learn new technologies quickly., • Flexible approach and willingness to undertake occasional travel. Desirable: • Knowledge of modern digital satellite communications and IT systems., • Experience with VSAT networks and infrastructure., • Exposure to Linux and Windows operating systems. This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role

Are you a creative thinker who loves turning ideas into standout visual content? We’re working with an established and growing construction equipment business, based in Horley, that is looking to bring a Graphic Designer into its expanding Marketing team. This is a really exciting opportunity to join a business that is continuing to invest in its brand and bring more of its creative activity in-house. Whether you’re a seasoned Graphic Designer looking for your next creative challenge, or someone with a couple of years’ experience looking for the opportunity to really develop and establish your career, this could be a great opportunity to make your mark. The business has invested heavily in building its in-house Marketing function, bringing more previously outsourced activity into the business and establishing a strong, consistent brand. Now, they’re looking for a creative individual to help take that to the next level. The Role: This isn’t simply a role where you’ll be handed a brief and asked to produce artwork. We’re looking for someone who enjoys coming up with the creative concept, developing the idea and then bringing it to life. Working closely with the wider Marketing team and external creative partners, you’ll have the opportunity to work across a really varied mix of digital, print and visual content, including; Creating engaging digital and print marketing materials across multiple channels Designing graphics and visual content for the company website and digital campaigns Creating eye-catching exhibition stands and supporting materials for events Designing presentations, brochures, advertising materials and other branded collateral Developing creative concepts and bringing ideas from initial thought through to finished design Producing 3D product renders and cutaway product imagery to showcase technical products in an engaging way Supporting the creation of graphics and video content alongside an external creative agency Maintaining and developing brand consistency across all visual communications Working with the Marketing team to understand briefs, challenge ideas and bring a creative perspective to campaigns Helping to continually evolve and strengthen the company’s visual identity as the business grows About You: We’re open to a range of experience levels for this role. You may be an established Graphic Designer looking for a new environment where you can have more creative ownership, or you could have 1–2 years’ commercial experience and be looking for that next step where you can really develop your skills. What matters most is your creative mindset, ideas and ability to bring those ideas to life! You’ll ideally have: Strong experience using Adobe Creative Suite, particularly InDesign, Illustrator and Photoshop A good understanding of graphic design principles, typography, layout and visual communication Strong copywriting skills and the ability to create or contribute to engaging written content A creative, imaginative approach with the confidence to develop concepts rather than simply follow instructions Excellent attention to detail and pride in the quality of your work The ability to manage multiple projects and deadlines in a fast-moving environment A portfolio that demonstrates your creativity, versatility and ability to take an idea from concept through to finished artwork Experience with 3D rendering, video content or motion graphics would be advantageous, but isn’t essential. What’s on offer? This is a great opportunity to join a business at an exciting stage of its growth, with the chance to become a key part of an increasingly established in-house Marketing team. Salary up to £34,000 DOE 25 days’ holiday + bank holidays Hybrid working – 1–2 days per week from home available following successful completion of probation Modern, open-plan offices in Horley A growing business where your creative input will genuinely be seen and valued If you’re a Graphic Designer with ideas, energy and a portfolio you’re proud of, and you’re looking for your next opportunity to really develop your creative career, we’d love to hear from you