107 Best mental health social worker Jobs in Isleworth (November 2025)

Hestia Housing Support

Step Down Support Worker

2 days ago

Kingston upon Thames

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Support Worker to play a pivotal role in our Complex Needs Service in Kingston. Sounds great, what will I be doing? We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You bring strong experience supporting individuals with diverse and often complex needs, helping them work towards their goals while managing associated risks. You have a proven track record of delivering high-quality, person-centred support services across a range of needs, promoting empowerment, wellbeing, and independence. Your in-depth knowledge of welfare benefits, housing options, and statutory duties allows you to provide accurate advice and guidance to service users navigating complex systems. You also maintain a solid understanding of health and safety practices, particularly when working within clients' homes, ensuring both service user and worker safety at all times. You are skilled in key working, support planning, and risk assessment, enabling you to develop structured, outcome-focused support plans that respond to individual aspirations and changing circumstances. Your understanding of mental health, substance misuse, and related challenges supports effective engagement with clients in a compassionate and solution-focused manner. Collaborative and professional, you work effectively with external professionals and partner agencies to ensure a coordinated approach to care. You are confident using computer-based systems to record client interactions and maintain accurate records. Committed to continuous improvement, you actively engage in personal development and training, while maintaining a clear understanding of safeguarding principles and how to apply them in practice. Flexible and adaptable, you are willing to travel across the borough to provide accessible, high-quality support. When will I be working? You will be working Monday to Friday 09:00 to 17:18 Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

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