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Store Manager | Richmond | Fashion Retail | Up to £40,000 + Bonus | OTE £45,000 \n Are you an experienced Store Manager or ambitious Assistant Manager ready to take the next step? Do you thrive on leading teams, driving sales, and delivering exceptional customer experiences? \n We're recruiting for a Store Manager to lead a successful fashion retail store in Richmond. This is an exciting opportunity to join a growing brand that invests in its people, offers genuine career progression, and rewards success with an excellent bonus scheme. \n Why join? \n Alongside a salary of up to £40,000, you'll benefit from: \n\n • \n Monthly and quarterly bonus with OTE of £45,000 \n • \n One weekend off every month to support work life balance \n • \n Generous staff discount \n • \n 28 days holiday including Bank Holidays \n • \n Company pension and employee assistance programme \n • \n Ongoing training and genuine career progression \n\n The Role \n As Store Manager, you'll take full ownership of your store, leading from the front to drive commercial performance and deliver an exceptional customer experience. \n You'll be responsible for: \n\n • \n Leading, coaching and developing a high performing retail team \n • \n Driving sales, KPIs and store profitability \n • \n Delivering outstanding customer service \n • \n Maintaining excellent visual merchandising and store standards \n • \n Managing day to day operations, compliance and team performance \n • \n Recruiting, developing and retaining top talent \n\n About You \n You'll be an experienced Store Manager, Retail Manager or Assistant Manager within fashion retail who: \n\n • \n Has a proven track record of delivering sales and KPI results \n • \n Enjoys developing and motivating high performing teams \n • \n Has strong commercial awareness and a hands on leadership style \n • \n Thrives in a fast paced retail environment \n • \n Is passionate about delivering an outstanding customer experience \n\n Apply today \n If you're ready for your next Store Manager opportunity in Richmond, we'd love to hear from you. \n Zachary Daniels is a Niche, National & International Recruitment Consultancy. \n BH36681

About Le Creuset:At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. Were not just creating cookware; were creating moments that last a lifetime. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story.The Recipe for Success: Role SummaryYoull take full ownership of the kitchen for your designated account, ensuring every operational ingredient blends perfectly to showcase our Brand at its best. Working side-by-side with your National Merchandiser Executive, youll help cook up exceptional sales results, serve outstanding customer experiences, and keep our Brand looking premium and perfectly presented on the shop-floor menu at all times.Ingredients: Key ResponsibilitiesIn this role, youll be the friendly chef of the shop floor, welcoming customers, guiding them through our product menu, and helping turn interest into delicious sales results. Youll plate up Le Creuset displays to premium standards by following visual merchandising recipes, keeping the area spotless, well-stocked, and perfectly ticketed at all times. Using our signature sales techniques, youll showcase and demonstrate products, advising on suitability, care, and the unique ingredients that make each piece special. Youll also handle customer queries and complaints professionally, ensuring every experience leaves a great aftertaste, while keeping the Senior National Account Manager informed on promotions, trends, stock levels, and any issues that arise. Alongside supporting the setup of new ranges and displays, youll help with accurate stock takes and maintain regular communication to ensure everything in the kitchen runs smoothly.Whats on your Daily Menu:These are the everyday ingredients youll be working with:- Welcome every customer into the kitchen with warmth and enthusiasm, guide them through our product menu, support them in choosing the perfect Le Creuset pieces, escort them to the tills when needed, and turn every interaction into a delicious sales opportunity that helps us meet our targets.- Present and plate up Le Creuset products exactly as defined by the Senior National Account Manager, ensuring our displays always look good enough to eat.- Follow Le Creuset and Store visual merchandising recipes, including range guides, POS materials, and product storytelling, while also:- Keeping displays spotless, bright, and appetising.- Ensuring shelves are always fully stocked up with fresh product.- Ticketing items clearly and accurately, no missing ingredients!- Maintaining a clean and tidy workspace through regular housekeeping, including dusting, sweeping, and removing clutter.- Serve up exceptional product knowledge using Le Creusets sales techniques, explaining suitability, care instructions, cooking benefits, and those special ingredients that make our products unique.- When required, demonstrate the features and benefits of Le Creuset products, bringing them to life and giving customers a true taste of what they can do.- Handle customer queries and complaints, whether in-store or by phone, with calm professionalism, following Le Creuset and store policies to ensure every issue is resolved quickly and leaves customers fully satisfied.- Immediately report any customer complaints or product issues to the Senior National Account Manager or Customer Service team, ensuring nothing gets left to simmer unattended.Whats on your Seasonal Menu:These duties appear when the business recipe calls for something special:- Stay in close contact with the Senior National Account Manager, sharing updates on current and future promotions, sales performance, buying trends, colours in demand, and prime display locations.- Support the Senior National Account Manager in showcasing new ranges or promotional lines to store teams, helping cook up creative merchandising solutions ready for launch.- Provide a weekly update call to the Senior National Account Manager to keep everything running smoothly behind the scenes.- Assist with stock takes as directed, ensuring every count is measured precisely and follows company guidelines, no missing ingredients allowed!The Perfect Blend: What Were Looking ForWere looking for someone who can take full ownership of the day-to-day ingredients that keep our brand performing at its best within their assigned account. Youll work closely with your National Merchandiser Executive to ensure everything comes together seamlessly, driving strong sales, delivering exceptional customer service, and maintaining the premium, polished presentation that Le Creuset is known for in every store environment.Your Flavour Profile (Behaviours & Traits)- Youll bring a well-seasoned blend of retail sales experience, confidently serving customers and helping them find the perfect addition to their kitchen.- A background in cookware sales adds extra depth to your flavour, and being familiar with the current Le Creuset range is the cherry on top.- Above all, youll have a genuine passion for cooking, someone who loves great food, great tools, and sharing that enthusiasm with every customer who walks through the door.Skills & Qualifications - Essential Ingredients- Youll bring a well-balanced mix of essential kitchen skills, including solid numerical and literacy abilities to keep every recipe accurate and on track.- Your confident verbal communication ensures you can serve information smoothly to both colleagues and customers.- Exceptional customer service is the final key ingredient, allowing you to deliver warm, memorable experiences that keep guests coming back for more.Other Requirements- Youll need to be available to work a set service schedule of four days per week, from Monday through Sunday, ensuring youre in the kitchen during our busiest moments.Why Join Our Table?At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.Diversity and Inclusion StatementWe welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.TPBN1_UKTJ

Director, AMEA Sales & International Club StrategyApplylocations: Richmond, United Kingdom: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: 22985Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlaceYour role at Clorox:This role is a senior commercial leadership position responsible for AMEA (Asia, MENA, Europe, ANZA) Sales functional leadership, International Club Strategy and Commercial Integration. The role reports to the VP & GM, AMEA. It exists to (1) build a best-in-market AMEA Sales organization through talent, capability and functional standards, and (2) unlock the multi-year International Club growth opportunity across AMEA, Canada and LatAm by operating as one global partner to Costco, Sam's Club and PriceSmart.In this role, you will:40% — AMEA Sales Talent, Capability & Functional Leadership• Owns the talent acquisition and development, succession, capability development, functional standards and the sales operating model across AMEA.• Build and deploy a common AMEA sales capability curriculum — Strategic Sales Planning, Integrated Commercial Planning, customer planning to achieve sales deliverables, AMPS (Assortment, Merchandising, Pricing and Shelving), JBP development, distributor management, negotiation, category selling, eCommerce and Net Revenue Management (Price Pack Architecture, Trade Funds Effectiveness and Efficiency, and strategic promotion pricing) — with clear standards, certification and measurement.• Define the long-term AMEA sales organization design, capability roadmap and talent pipeline required to support PMU growth, and act as a peer to PMU GMs on org and talent choices.• Lead AMEA Sales Leadership Team routines: capability reviews, talent reviews, performance differentiation, and pay-for-performance discipline.• Design and steward sales incentive, field execution and recognition programs that reinforce Clorox culture and drive performance differentiation.30% — International Club Growth Agenda (AMEA, Canada, LatAm)• Translate Costco's, Sam's Club's and PriceSmart's global buying strategies into a clear Clorox growth agenda across priority categories, markets and items in AMEA, Canada and LatAm.• Identify and prioritize whitespace opportunities that can scale profitably over the multi-year plan; build decision-ready cases covering size of prize, margin, SKU fit, operational requirements and risks.• Develop regional innovation pantries of sales-ready items with clear superiority versus current and potential club offerings.• Shape one aligned global customer narrative so Clorox shows up with speed and discipline; sit on the Global Costco Team and functionally connect with the U.S. Club team.20% — International Club Governance & Value Protection• Operate global guardrails for Costco / club pricing, trade support, promotional investment, terms and exception management to protect value and prevent cross-market arbitrage.• Ensure global, regional and local SKUs are classified consistently against agreed criteria (formulation, claims, regulatory feasibility, supply chain scalability, source, value structure, economics).• Surface cross-market risk, pricing exposure, precedent concerns and customer requests requiring escalation before commitments are made.• Partner with C&C/H&H Sales leadership, BU leadership, Finance and local teams to document decisions, route approvals and maintain a single source of truth for global club decisions.10% — Execution Readiness & AMEA Functional Standards• Set AMEA functional standards for distributor management, key account management, JBPs, trade investment ROI, commercial controls and compliance — with PMUs owning local execution.• Oversee the work to move club opportunities from idea to execution: commercial planning, item setup, sourcing, supply chain, regulatory, quality, social compliance, packaging, claims and customer service readiness.• Determine what must be consistent globally and what can flex locally so Clorox preserves scale while meeting market needs; build simple routines that clarify who decides, recommends, executes and escalates.• Represent Sales on the AMEA Functional Leadership Team; provide functional input into NCS, profit, margin, trade, distribution and share targets (PMU GMs own delivery).What we look for:Experience• 15+ years of sales, sales planning, commercial strategy and/or customer leadership experience in FMCG/CPG across Modern Trade, Traditional Trade, distributor, eCommerce and emerging channels.• Head of Sales experience required; strong track record leading through influence across geographies, functions and business units in a matrixed organization.• Proven ability to lead senior sales talent — hiring, calibration, capability development and succession — in multinational FMCG environments.• Experience with large, complex global retailers strongly preferred (Costco, Sam's Club, PriceSmart or comparable club/mass customers).• Strong commercial and P&L orientation with expertise in NRM, trade investment, pricing architecture, commercial controls and profitability optimization.• Regional AMEA or multi-market international experience highly desirable (Asia, MENA/Africa, Europe, ANZA); LatAm/Canada exposure a plus given club scope.• Previous experience as General Manager, Country Manager or Regional Sales Director in a complex market highly desirable; role is a succession candidate for PMU GM or broader International/SBU commercial leadership.• Background in Home Care, Cleaning, Bags & Wraps, Litter or adjacent consumer categories preferred.Managerial Skills & Abilities-MUST HAVE• Growth culture mindset — put the consumer first, think boldly, be curious, embrace change and act like an owner.• Strong influence without authority across senior leaders, functions, geographies and markets — especially as a peer to PMU GMs.• Ability to develop self and others; talent-obsessed with clear pay-for-performance orientation.• Deep understanding of pricing, trade, margin, customer economics and value protection.• Cross-functional operating discipline and follow-through; executive communication skills that align internal and customer-facing narratives.• Sound judgment and ability to move forward with confidence despite ambiguity.• Costco, club channel or global customer experience.Workplace type:Hy-bridOur values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.## Benefits we offer to help you be well and thrive: Competitive compensation Generous 401(k) program in the US and similar programs in international Health benefits and programs that support both your physical and mental well-being Flexible work environment, depending on your role Meaningful opportunities to keep learning and growing Half-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. #J-18808-Ljbffr

Area Sales Manager Kitchen Worktops Job Title: Area Sales Manager Kitchen Worktops/ Slabs Industry Sector: Kitchen Worktops, Large Format Slabs, Ceramic Floor & Wall Tiles, KBB, Kitchen & Bathroom Retailers, Kitchen Studios, Stonemasons, Worktop Fabricators, Independent Retailers, Builders Merchants, Tile Importers and Tile Distributors Area to be covered: Midlands and South possible London focus Remuneration: £45,000-£55,000 + Up to £12,000 Bonus Benefits: Fully Expensed Hybrid & Benefits The role of the Area Sales Manager Kitchen Worktops/ slabs will involve: Field sales role selling a manufactured range of large formatslabs for kitchen worktops Acting as a product champion for large format slabs in the South of the country 70% of your time managing and developing circa 100 kitchen studios and independent kitchen and bathroom retailers 30% of your time managing and growing approx. 10-15 stonemasons/ worktop fabricators Growing kitchen worktop revenue from £175,000 to £250,000 in year one Circa 15 customer visits per week Overnight stays when required, covering a large area Travel 3-4 times a year to Spain and Italy Assisting with merchandising, training, developing and nurturing kitchen studios, kitchen & bathroom retailers as required The ideal applicant will be an Area Sales Manager Kitchen Worktops/ Slabs with: Must have kitchen worktops field sales experience, will consider a mix of worktop slabs and tiles 2 years+ field sales experience Prior experience of having sold into kitchen studios, merchants, retail showrooms, stonemasons or worktop fabricators desirable Hardworking/ honest Professional and prepared with strong organisation and territory management capability Prepared to do high UK mileage and happy to travel abroad when required The Company: Leading European manufacturer of ceramic tiles Small UK subsidiary Est. circa 15 years UK Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Kitchen Worktops, Large Format Slabs, Ceramic Floor & Wall Tiles, KBB, Kitchen & Bathroom Retailers, Kitchen Studios, Stonemasons, Worktop Fabricators, Independent Retailers, Builders Merchants, Tile Importers and Tile Distributors TPBN1_UKTJ

Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial performance, elevating brand presence, and delivering a state-of-the-art B2B client experience aligned with the highest standards of luxury retail.Role and Responsibility:Operations & Execution:Oversee end-to-end order management including allocation, invoicing and logisticsEnsure seamless coordination between internal teams and external partnersMaintain accurate reporting, trackers and cash flow visibilityCross-Functional Coordination:Coordinate with Merchandising, Production, Finance, Logistics and Marketing teamsEnsure alignment across all business functions to deliver operational excellenceCommercial Management:Drives sales performance and profitability across selected Franchise AccountsAnalyse sales trends, stock levels, and market dynamics to identify growth opportunitiesDevelop and execute strategic action plans aligned with global objectivesClient Management:Act as primary point of contact for selected Franchise partnersAdvise on Product Strategy, Merchandising and Retail excellenceShowroom & Brand Experience:Prepare and present collections for key client meetings and exhibitionsSupport showroom excellence and product storytelling at HQContribute to maintaining the highest standards of brand presentation.A University Degree is preferred along with strong commercial acumen with a strategic mindset. Must be proactive, reliable and solutions-driven with excellent communication and stakeholder management skills. Jewellery experience is essential.TPBN1_UKTJ

Shop Manager Kingston (Full Time)Are you a dynamic, positive person looking for a retail role that's win-win?We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area.Become a Fight for Sight shop manager to take our high street presence to the next level.Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career.About our mission...Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:Can this be stopped?How will I live my life?Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.We are Fight for Sight: we wont stop until we: Save Sight. Change Lives.We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, wed love to hear from you.Responsible to Commercial ManagerDirect reports Immediately responsible for the Assistant Shop Manager and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.Working hours and contract Permanent, Full time35 hours, 5 days per week but flexible over a seven-day rotaSalary £27,000Location KingstonHow to Apply Please submit your CV and a covering letter to our recruitment inbox with subject header Shop Manager, Kingston (Full Time).Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience youll bring and why you want to work for Fight for Sight?Closing date for applications: RollingEarly applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.Role Responsibilities - Purpose of Job Coach, lead, and manage the Assistant Shop Manager and volunteers.Drive sales performance, maximize profit, Gift Aid, and donations.Deliver the retail strategy, ensuring cost efficiency.Ensure compliance with regulations, policies, and procedures.Promote strong community relations to enhance the charitys profile.Main Responsibilities Deliver income plan and Gift Aid targets; coach team to achieve goals.Manage volunteer pricing, adherence to policies, and recognize contributions.Foster ownership, follow-up, and effective team communication.Induct, train, and develop staff and volunteers.Liaise with key managers and provide customer service feedback.Network locally to generate donations and volunteer engagement.Monitor stock security and maintain housekeeping.Pursue personal development to enhance retail contribution.Sales and Profit Monitor sales, category performance, and financial results; engage the team in understanding shop performance.Foster a creative, entrepreneurial environment to maximize income.Manage team to maximize Gift Aid income on donated products.Ensure adherence to all financial procedures and timely execution.Shop Floor Source sufficient stock and maintain efficient processing systems.Ensure compliance with legal and internal policies.Inspire team to deliver excellent customer experience.Enable effective visual merchandising and new product sales.Maintain safe, healthy, and fit-for-purpose shop environment.Leadership Volunteers Recruit, induct, and retain an inclusive, motivated volunteer team.Connect volunteers to Fight for Sights mission and recognize contributions.Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.Leadership - Paid Staff Support recruitment, induction, and development of staff.Coach staff to achieve targets; conduct performance reviews.Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetingsPlay a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and workBe accountable for the integration of the shop into the local community in collaboration with the shop teamEmpower the team to respond to all appeals and fundraising opportunities.Adhere to and enforce Fight for Sight safeguarding policies.Other Adhere to Fight for Sights vision, mission, and values.Commit to equality, diversity, and staff wellbeing.Person specification - Desirable skills, knowledge & experience Personal qualities The ability to work under pressure whilst remaining calm and organisedTo be receptive to change and to act as a change agentThe ability to maintain excellent rapport with staff, volunteers, supporters, and donorsTo demonstrate a calm and logical approach to problem solvingTo consistently demonstrate a dedicated approach to the quality of customer service and team working.Comfortable working in a small team both strategically and operationallyCommitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour.Able to provide positive, dynamic, tenacious and flexible leadership at all times.Results-driven, able to measure and quantify own outcomes.Adaptable to changing landscape and evolving organisation.Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlinesExcellent verbal and written communication skillsHighly organised with ability to plan effectively and allocate resources appropriately.An understanding of and commitment to Londons blind and partially sighted people.Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.Employee benefitsWe value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:A great team and a supportive cultureEmployer pension contributions matching up to 10%, and death in service coverGenerous parental leaveFlexible/hybrid working optionsApprenticeships scheme, study leave and financial support for training & developmentCycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance ProgramAn active Social Committee and staff eventsApplication & Interview processSee above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.Successfully shortlisted applicants will be invited to interview online via MS Teams.AccessibilityWe believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.Equal opportunities, diversity & inclusionDont meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if youre excited about this role but your past experience doesnt align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.TPBN1_UKTJ

Store Manager | Richmond | Fashion Retail | Up to £40,000 + Bonus | OTE £45,000 Are you an experienced Store Manager or ambitious Assistant Manager ready to take the next step? Do you thrive on leading teams, driving sales, and delivering exceptional customer experiences? We're recruiting for a Store Manager to lead a successful fashion retail store in Richmond. This is an exciting opportunity to join a growing brand that invests in its people, offers genuine career progression, and rewards success with an excellent bonus scheme. Why join? Alongside a salary of up to £40,000, you'll benefit from: Monthly and quarterly bonus with OTE of £45,000 One weekend off every month to support work life balance Generous staff discount 28 days holiday including Bank Holidays Company pension and employee assistance programme Ongoing training and genuine career progression The Role As Store Manager, you'll take full ownership of your store, leading from the front to drive commercial performance and deliver an exceptional customer experience. You'll be responsible for: Leading, coaching and developing a high performing retail team Driving sales, KPIs and store profitability Delivering outstanding customer service Maintaining excellent visual merchandising and store standards Managing day to day operations, compliance and team performance Recruiting, developing and retaining top talent About You You'll be an experienced Store Manager, Retail Manager or Assistant Manager within fashion retail who: Has a proven track record of delivering sales and KPI results Enjoys developing and motivating high performing teams Has strong commercial awareness and a hands on leadership style Thrives in a fast paced retail environment Is passionate about delivering an outstanding customer experience Apply today If you're ready for your next Store Manager opportunity in Richmond, we'd love to hear from you. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH36681

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations.Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of £16.00 to £19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements.If you're interested in this role, apply now

Description Contract: Permanent, part time (14 hours over 2 days)Salary: £10,906 per annum pro rata Location: Teddington TW11 8QZ Closing date: Monday 10th August 2026 Join our friendly charity retail team in Teddington as an Assistant Manager. This is more than just a retail job, it’s an opportunity to support a great cause, connect with your local community and help turn donations into meaningful impact every single day! More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 to 17:00 and 10:00 to 16:00 on a Sunday, and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the

E-Commerce Manager Location: West London Salary: Circa £65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday E-Commerce Manager | Digital Trading Manager | Online Trading Manager | Digital Commerce Manager | Marketplace Manager | D2C | B2C | Omnichannel | Performance Marketing | CRO | Google Analytics | Google Shopping | Affiliate Marketing | TikTok Shop | eBay | Shopify | Magento | WooCommerce | Customer Journey | Digital Strategy An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans. This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands-on digital trading. Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels. You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years. Key Responsibilities Develop and deliver the UK e-commerce strategy. Own the annual trading, promotional and campaign calendar. Drive profitable online revenue growth across all digital channels. Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV). Optimise the online customer journey and user experience. Manage digital merchandising and website trading performance. Oversee product information, pricing, imagery, content and product feeds. Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels. Manage Google Shopping, affiliate marketing, paid media and performance marketing activity. Maximise Return on Advertising Spend (ROAS). Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs. Deliver actionable insight to improve sales, traffic and conversion. Manage external agencies and digital partners. Work closely with Marketing, Commercial, Operations and Customer Service teams. Build relationships with international stakeholders. Manage third-party logistics relationships and continually improve operational performance. Monitor competitor activity and emerging e-commerce trends. About You We're looking for someone who combines commercial thinking with digital expertise. You'll likely have experience as: E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager Ecommerce Trading Manager Head of E-Commerce (SME) Senior E-Commerce Executive ready to step up You'll also have: Proven experience growing D2C and B2C online sales. Strong website management experience. Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms. Excellent Google Analytics knowledge. Experience managing performance marketing campaigns delivering excellent ROAS. Experience managing Google Shopping, affiliate programmes and paid digital channels. Marketplace experience including TikTok Shop, eBay or Amazon. Strong commercial analysis skills. Budget management experience. Excellent stakeholder management skills. Strong project management and organisational ability. A proactive, hands-on approach with a passion for delivering continuous improvement. Why Apply? Circa £65,000 basic salary (DOE) Quarterly performance bonus Annual company bonus Private medical insurance Company pension Life assurance 25 days holiday plus bank holidays Ongoing career development Join a recognised international premium consumer brand Significant marketing investment Opportunity to shape the future of a rapidly growing e-commerce business High-profile role with genuine progression opportunities If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

Chef de Partie- Heathrow T5 - Full Time Lead with Legacy. Inspire with Joy Giving Things. At Fortnum & Mason, weve been delighting customers with extraordinary experiences since 1707. From our world-famous hampers to our exquisite teas and fine foods, every product tells a story of heritage, quality, and craftsmanship. We are now seeking a full time Chef de Partie (45 hours) someone who shares our passion for excellence, food and is committed to delivering a truly memorable experience to every customer who walks through our doors. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Great pathways for career development and progression, with opportunities to grow within Fortnum & Masons diverse and dynamic business. And because we value your service with us, we give you additional annual leave and incredible gifts once youve been with us for 5 years What You'll Do: Working with the Senior Team to ensure the food is delivered to the highest standard in the section of responsibility Coach and develop Demi Chefs and Commis Chefs to ensure their skills are being enhanced, leading by example Check the Section for standards regularly ensuring that all audits and temperature checks are completed Take ownership of the stocktake and feedback any key indicators to the Head chef Pre-empt any pinch points within the kitchen, and highlight them to your line manager Work closely with the Restaurant team to ensure a collaborative partnership between front and back of house Communicate effectively ensuring that the teams are aware of the menu Demonstrate high levels of planning, organising, and time management to drive the operational execution across the section Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Monitor and maintain inventory, ensuring these are highlighted to the Senior Chefs What We're Looking For: Experience within a busy restaurant kitchen as a Chef de Partie - Essential Willing to learn and grow Passionate about food Have excellent longevity with your past employers Maintaining Food Safety standards Please note that Fortnum & Mason is unable to offer visa sponsorship for this position. Applicants must already have the right to work in the UK at the time of application. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each others differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & TPBN1_UKCT

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations.Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of £16.00 to £19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements.If you're interested in this role, apply now

Our Commercial Managers ensure that the business is run efficiently by encouraging the team and controlling the product and commerciality of their department.

Product Merchandising Manager | Womenswear North West | Flexible Working | Up to £65,000 Bonus Excellent Benefits Whats on Offer: Up to £65,000 salary Annual bonus Flexible working Excellent benefits package Significant career development opportunity The chance to shape and grow a strategically

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Liaise with BCU Managers to manage resourcing and staffing requirements*.

Part-Time Fulfilment Operative (30 hrs/week).Greenford (near Tesco Superstore on A40).We are a growing start-up e-commerce business in the Health & Wellness space, specialising in Health Tech.We are looking for a motivated and reliable individual to work closely with the Founder and support daily op

Strettons is a leading firm of property advisors based in London, offering expertise across commercial and residential property sectors.Through specialist agency, auction, asset management, valuation, and advisory teams, the firm serves a wide range of clients, including buyers, owners, occupiers, i

Corporate Receptionist (Evening Shift) | 12:00 pm – 8:00 pm.A market-leading US law firm is seeking an experienced.London office on a permanent basis.This is an exciting opportunity to become part of a prestigious, fast-paced environment where exceptional client service is at the heart of everythi

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia.In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and

Afternoon/Evening shifts up to 9:00 pm.There may be a requirement for later finishing times in the future, subject to business needs.Harley Street, London, W1G 9PF.The role is an integral part of the Administration Team at Isokinetic Medical Group – FIFA Medical Centre of Excellence.We are looking

Reporting risks, near misses or incidents to the Line Manager. Reporting risks, near misses or incidents to the Line Manager.

Competitive salary, dependent on experience.A wonderful VC with a strong culture, this growing firm is looking for a real star to offer a memorable and warm experience to all visitors and clients.An excellent opportunity to join at an exciting time in the firm’s history and become an integral memb

A leading international law firm is looking for a polished and proactive Legal Receptionist to join its Property & Workplace team in London.As the face of the firm, you’ll play a vital role in delivering a seamless front-of-house experience and ensuring the smooth running of client-facing areas.Jo

JOIN THE NATIONAL HEART CLINIC.The National Heart Clinic is an independent cardiology clinic providing consultant led care at Harley Street and Richmond.We support patients with timely cardiovascular assessment and a professional, patient centered experience delivered by an experienced clinical team

Reporting to the Operations Manager for Electrical Compliance, youll lead a dedicated team of electrical technicians within our Reactive Repairs service, ensuring a high-quality, responsive, and customer-focused maintenance service for our residents.

Supervisor, Team Leader, Floor Manager, Luxury Fragrance, Wellbeing, Beauty, Lifestyle, West London This is an opportunity to join a thriving luxury brand as a Supervisor in a high profile location.

AC Supervisor £50,000 - £60,000 Travel Scheme (£10k Value) Overtime Excellent Benefits We're looking for an experienced AC Supervisor to join a growing business, leading a team of engineers while remaining hands-on in the field.This is an excellent opportunity for an established Supervisor or

Responsibilities and duties of the Maintenance Supervisor role Reporting to the Operations Manager you will: Coordinate breakdown responses, ensuring the quickest possible resolution. Act as a management representative in the absence of the Operations Manager.

M&E Site Supervisor - HV Substations (GIS & SF6 Specialist) Location: UK Wide (National Grid Infrastructure Sites) Contract: Long-term programme of works (initial placement with extensions expected) Day Rate: £450 CIS / Ltd (depending on experience) Requirement: National Grid Authorisation / Person

What You'll Be Doing: Support the day-to-day running of the store, ensuring high standards of visual merchandising, stock presentation, and housekeeping.

Mechanical Supervisor (Plumbing) Location: HMP HIGHPOINT- Newmarket CB89YG Salary: £46,775.Contract: Full time/ Permanent Are you an accomplished Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? We are seeking a de

Produce engineering and maintenance procedures for new systems Preparation and review of method statements and risk assessments to ensure compliance Line manager for Electrical Technicians Develop maintenance technical instructions and scopes of work for procurement of maintenance services/equipment

Position: Air Conditioning Working Supervisor Location: Westminster Salary: £50,000 - £60,000 Our client, a specialist ME services provider, who operate throughout the South East, are seeking an experienced foot mobile AC Engineer / AC Supervisor to join their team, covering 2 prestigious sites in

Air Conditioning & Refrigeration Supervisor London and Surrounding Areas £55,000 - £60,000 A fantastic opportunity for an experienced Air Conditioning & Refrigeration Supervisor to join a privately owned specialist contractor with a standout friendly and welcoming working environment.Renowned for

Location: London (Office & Site Based) Role Overview An established M&E contractor is seeking an experienced NICEIC Qualifying Supervisor to oversee electrical compliance across commercial projects.The role focuses on ensuring electrical installations meet current regulations, managing inspection an

Previous Merchandising experience would be advantageous but not mandatory.

Our Fresh Produce client based outside of Soham is urgently looking for a Facilities cleaner to join their team with an immediate start.Cleaner required to work in a Factory facilities.Key duties include cleaning and sanitizing work areas and machinery, waste disposal, and using industrial cleaning

What Youll Be Doing Support the delivery of online trading and merchandising across key product categories Optimise onsite customer journeys to improve conversion and user experience Manage category structure, product sequencing, filters and taxonomy Own promotional execution onsite, ensuring campai

WE ARE LOOKING FOR A PUB SUPERVISOR WHO CAN - Open/ Close the business, to standard in the absence of the Manager Lead the team in delivering genuine hospitality to our customers Demonstrate excellent floor service and drive consistency on busy shifts Use thier knowledge to help and support the fron

We are seeking a dedicated and reliable Outdoor Cleaner to join our team.The successful candidate will be responsible for maintaining the cleanliness and presentation of outdoor spaces, ensuring a safe and welcoming environment for clients and visitors.This role offers an excellent opportunity for i

Are you an organised, hands-on logistics professional with an HGV licence? Were looking for a proactive Yard Logistics Supervisor to oversee the day-to-day operations of our busy TopUsed vehicle yard.This is a key operational role where youll ensure the smooth, safe and efficient movement, preparati

Salary: Competitive Location: London & South of England Hours: Early morning starts with early finishes, plus flexibility as required Are you a reliable, hands-on individual who enjoys working independently, travelling, and taking pride in a job well done? If so, phs Floorcare has an exciting op