Transport Planner
hace 9 días
Stoke-on-Trent
Our client in the Stoke-on-Trent area are looking for a Transport Planner, responsible for effectively planning, coordinating, and managing the distributions daily vehicle operations across general haulage and consolidation services. • Create and manage daily transport plans for HGV fleet, ensuring efficient vehicle and driver utilisation., • Plan cost-effective delivery and collection schedules while maintaining compliance with transport legislation., • Maximise profitability through effective load consolidation across multiple customer requirements., • Utilise local geographical knowledge to optimise routes and improve operational efficiency., • Depart all drivers each morning with complete and accurate route plans and instructions., • Prepare and produce vehicle manifests, load manifests, and associated customer documentation., • Ensure priority loading lists and operational handovers are printed and communicated appropriately., • Monitor transport operations throughout the day and adjust plans as required to meet service commitments., • Liaise closely with drivers regarding daily schedules, operational challenges, and customer requirements., • Identify recurring route issues through driver feedback and incorporate local knowledge into future planning., • Manage driver availability issues, including:, • Driver absences, • Non-attendance, • Vehicle defects, • Vehicle breakdowns, • Last-minute operational changes, • Source agency driver covers when required., • Re-plan deliveries and collections quickly in response to operational disruptions., • Assist with driver debrief processes and related administrative duties., • Provide proactive communication to customers regarding:, • Delivery progress, • Collection status, • Estimated times of arrival (ETAs), • Service disruptions, • Delivery exceptions, • Handle customer concerns, escalations, and service-related enquiries professionally and efficiently., • Respond to incoming messages and queries through Contrado and other communication systems., • Ensure all incoming customer and operational telephone calls are managed promptly and effectively., • Utilise Transport Management Systems (TMS), including Haultech and Contrado, to:, • Plan routes, • Allocate vehicles and drivers, • Record operational data, • Maintain accurate transport records, • Update Contrado and Haultech with relevant notes and operational information., • Ensure redelivery and return jobs are entered accurately, including correct delivery dates and customer information., • Maintain accurate documentation and records in line with company procedures., • Ensure compliance with all applicable legislation, including:, • Driver Hours Regulations, • Tachograph Regulations, • Working Time Directive, • Vehicle weight restrictions, • Road transport compliance requirements, • Monitor and support vehicle maintenance scheduling requirements., • Track and analyse key operational KPIs, including:, • On-time delivery performance, • Vehicle utilisation, • Fuel efficiency, • Cost per mile, • Identify trends and opportunities for operational improvements and cost reduction., • Work collaboratively with:, • General Haulage Planning Team, • Palletline Planning Team, • Warehouse Operations, • Customer Service Department, • Transport Management, • Identify periods of excess volume and support effective resource planning through vehicle allocation and subcontractor utilisation when necessary., • Develop skills across both General Haulage and Palletline operations to provide wider team support and operational resilience., • Support colleagues across planning functions during periods of absence, holiday cover, or increased workload. #J-18808-Ljbffr
