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This is an opportunity to join a highly successful, profitable and long-established wholesale distribution business. The organisation plays a critical role in the UK's food supply chain, providing distribution, logistics and support services to a wide customer base across the sector. Known for its stability, sustained growth and strong financial performance, the business has built a reputation for operational excellence, customer trust, and long-term market resilience. You'll be joining a company that invests in its people, its infrastructure and its future. We are seeking an experienced, commercially aware Head of Operations to lead and optimise all operational activity across a fast-moving, multi-site distribution environment. This role will put you at the centre of planning, logistics, service delivery, fleet operations, supplier relationships and continuous improvement, ensuring the operation remains efficient, scalable and aligned with business growth. Key Responsibilities • Lead the end-to-end operational strategy across warehousing, logistics, fleet and distribution functions., • Drive operational performance, ensuring efficiency, reliability and cost-effective service delivery., • Develop strategic plans for capacity, throughput, seasonal demand, and long-term infrastructure needs., • Oversee logistics networks, inventory flows, delivery schedules and operational compliance., • Implement operational KPIs, process improvements and performance frameworks across all sites., • Manage commercial costs within the operational function, including supplier contracts and service agreements., • Work closely with Finance, Commercial and Supply Chain teams to align operations with business goals., • Lead, mentor and develop operational managers and on-site teams., • Senior operational leadership experience within distribution, logistics, supply chain or similar high-volume environments., • Strong understanding of transport operations, distribution planning and commercial cost control., • Proven track record of delivering efficiency, process improvements and operational transformation., • Experience managing multi-site teams and large-scale operational functions., • Excellent leadership, communication and stakeholder-management skills. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

National role - Travel required Nottingham/Lincolnshire based About the Role You will be responsible for the account management of key accounts to agreed targets and achieve best in class customer satisfaction through proactive management of customer strategic objectives for service levels, environmental performance and legal compliance. You will work to improve profit margins made on all key accounts by identifying low margin / loss making work and negotiating price increases / introducing alternative services. You will be measured by achievement of account management targets, long-term profit margin improvement to each customer and the reduction of debt. You will be responsible for co-ordinating the customer reviews and clear documenting of meetings/service improvement plans/price negotiations. Key Responsibilities and Accountabilities: Building relationships with existing clients to improve service and responding to any underlying customer concerns. Being aware of customer issues and ensuring they are resolved. Thus with great customer service ensuring we achieve extra services and margin increases Cary out site audits in order to benchmark current services and provide information for quoting of services Carry out site visits in line with Account management planner Prepare Site Waste Management Plans: a plan for each site to identify current arrangements and identify potential improvements, submitted within 3 months of mobilisation and reviewed annually Attend mobilisation planning meetings and coordinate / communicate mobilisations progress with customer sites and key company departments Carry out site performance and duty of care compliance audits Develop Service Improvement plans for each site across your portfolio of clients Prepare quotations / presentations for Contract Variations / new sites / Site improvements Complete/review customer documentation to ensure the accurate entry of details onto the company computer system Review first produced invoice to ensure accuracy of invoicing in line with provided services Assist credit control with resolution of customer invoice queries and debtor days Review customer environmental reports to ensure accuracy with services provided Assist in gathering of contractor details for environmental reporting Assist customer service department with resolution of sub-contractor service issues Review Customer Income Statement monthly and work to profit margin improvement targets Preparation of customer tenant packs and carry out customer tenant training sessions Develop one or more ‘show piece’ sites as leverage with potential new customers In liaison with the Out-Sourcing Manager optimising quality of service from local suppliers to agreed SLA’s and profit margins Assist with customer negotiations of annual/bi-annual price increase Ensuring standard forms are completed for changes that allows the administration team to set up the work up on AMCS without future customer or supplier queries Ensure any requested service changes are entered onto the systems to ensure correct invoicing Provide summary reports etc to the customers quarterly / annually showing the service success levels and cost saving / service improvements we have achieved Liaising with the Supply Chain Manager undertake ad-hoc annual duty of care audits with subcontractors (when in local areas) Ensuring these relationships with customers reducing exposure to potential bad debts. Manage cash flow from the customers and undertake dispute resolution as required Helping develop a verbal rather than e-mail communications ethos and helping ensure a ‘one-person holds the problem’ attitude Undertaking reviews on complaint escalations and developing long-term corrections Prepare monthly reports to management on key performance indicatorsSkills and Experience Previous experience in an account management role Knowledge of the waste industry would be advantageous Self-confident, enthusiastic and with the ability to communicate at all levels using a variety of forms such as verbal and written Ability to proactively plan and prioritise workload We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'. To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video. The National Trust has the motto ‘For everyone, for ever’ at its heart.

The role of Ranger Apprentice is a fantastic opportunity for a young person to learn, train and experience real work in a professional conservation and estate management environment.We take great pride in looking after the crofting cultural landscape and associated natural and cultural heritage.Work

We have an exciting opportunity for a permanent Band 8a Service Manager to join the National Deaf CAMHS team for Centr.

CONTEXTThe National Trust for Scotland is the charity that cares for, shares and speaks up for Scotlands magnificent heritage.

Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement. Ranked #1 among all Trusts in North and Central London for all People Promises and themes. Ranked #1 among all Acute S

The Trust is the custodian of two of Charles Rennie Mackintosh and Margaret Macdonalds most outstanding, publicly accessible places: The Hill House and The Mackintosh Tearooms. Project Curator/Project Coordinator - Mackintosh IlluminatedThis is a fixed term role delivering curatorial activity for Th

This role offers a substantial pension scheme, holiday allowance, and other perks such as free entry to National Trust sites for you and your family.

Royal National Orthopaedic Hospital NHS Trust. Go back Royal National Orthopaedic Hospital NHS Trust. Based at The Royal National Orthopaedic Hospital, this fellowship provides an excellent higher training opportunity in all aspects of Limb Reconstruction in a world‑renowned tertiary referral cent

To maximise our visitors enjoyment of National Trust for Scotland managed sites by maintaining the excellent standards we set across our properties.

You will be required to work at a National Trust location for 40‑60% of your working week. Free entry to National Trust places for you, a guest and your children (under 18). If you require an adjustment to the application process, for example due to disability or medical condition, please call us

As a member of the Trusts People Team, contribute to the development of People policie.

Royal National Orthopaedic Hospital NHS Trust. Based primarily in the Operating Theatres – with flexibility to support satellite areas across the Trust as required – the post holder will contribute to maintaining a safe environment and ensuring consistently high standards of patient care at all

Facilities Visitor Services Manager (VSM)Reports to: Operations ManagerLocation: Brodick Castle, Gardens & Country Park, Isle Of Arran, KA27 8HYFull-Time 40 Hours Per WeekThe National Trust for Scotland is passionate about Scotlands heritage, we make a difference to what makes Scotland so special.

A leading orthopaedic hospital in the UK is seeking an enthusiastic nurse to join the Duke of Gloucester team.The ideal candidate will deliver high-quality patient-centred care, maintain thorough documentation, and contribute to service developments.Previous orthopaedic experience is a plus, but new

Go back Royal National Orthopaedic Hospital NHS Trust. RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. Royal National Orthopaedic Hospital NHS Trust.

The National Trust has the motto ‘For everyone, for ever’ at its heart. Free entry to National Trust places for you, a guest and your children (under 18). For any queries relating to this apprenticeship, please contact apprenticeships@nationaltrust.

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. Royal National Orthopaedic Hospital NHS Trust. The successful applicant will also be expected to participate in research and provide evidence at the end of their

An environmental conservation organisation is seeking a Restore Nature Delivery Manager on the Isle of Wight to lead nature conservation efforts.This role involves strategic planning to manage resilient landscapes while meeting outdoor access demands.Successful candidates will have proven experience

A leading NHS Trust in Greater London is seeking a part-time Medical Liaison Consultant to enhance patient care and discharge processes. You will manage safeguarding across the Trust, take part in multidisciplinary meetings, and provide educational supervision.

Applications from National Trust redeployees are assessed against the minimum criteria for the role. The National Trust has the motto ‘For everyone, for ever’ at its heart. Free entry to National Trust places for you, a guest and your children (under 18).

A National Healthcare Trust in Greater London is looking for an Orthotist to join their team specializing in MSK foot and ankle conditions.

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out

A leading healthcare provider in Greater London seeks a Team Leader to oversee theatre operations and staff coordination.The role demands effective management and teaching to ensure high-quality patient care in a supportive environment.Applicants should have experience in surgical settings and a com

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. National Hospital for Neurology & Neurosurgery, UCLH. National Hospital for Neurology & Neurosurgery, UCLH.

The National Trust has the motto ‘For everyone, for ever’ at its heart. With responsibility for managing our house and collections, you'll ensure that both are valued and cared for to National Trust standards. Our portfolio also includes 2,300ha of land which is nationally and internationally im

A prominent heritage organization in the United Kingdom is seeking a Welcome and Service Team Member at Dunstable Downs.The role involves providing a warm welcome to visitors, promoting membership, and assisting with various events.This position requires a customer-focused individual who can work bo

Our licenced Veterinary practice is within the Hertfordshire Rehoming Centre of the National Animal Welfare Trust (NAWT) and is a much-needed rescue and rehoming operation that provides a place of safety and rehabilitation to more than 400 animals a year. Are you passionate about animal welfare and

You’ll be required to work at a National Trust location for 40-60% of your working week. Applications from National Trust redeployees are assessed against the minimum criteria for the role. The National Trust has the motto ‘For everyone, for ever’ at its heart.

At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.

A leading charity in health and social care is seeking a Senior Head of Delivery to lead programs that create career pathways for young people.This role involves building partnerships, managing delivery across multiple sites, and ensuring alignment with workforce needs.Candidates should have strong

A prominent heritage organization is seeking a Car Park Assistant to warmly welcome visitors and provide crucial information at Petworth House.Responsibilities include maintaining the car park, selling tickets, and answering visitor queries.This flexible zero-hour position requires comfort in variou

This is a unique opportunity to contribute meaningfully to patient care and workforce development as the Trust modernises its services.

Come and join a small team at the National Churches Trust and work alongside the Head of Finance and the Finance and Governance Officer by managing the charity’s day‑to‑day financial operations, ensuring accuracy, compliance, and timely reporting. About The National Churches Trust.

A leading UK healthcare provider is seeking a Senior Clinical Fellow in the hip & knee unit for a 6-month term starting April 2026.The role requires completion of core surgical training, NHS experience, and a keen interest in hip and knee arthroplasty surgery.Responsibilities include managing in-pat

A youth support organization is seeking a Lead for Mental Health and Access to drive transformation and foster partnerships across the UK.This role requires strong clinical expertise and strategic vision, focusing on enhancing access for young people.You'll work in a hybrid environment across London

A leading UK NHS Trust is seeking a Limb Reconstruction Fellow to join their team.

This role is all about giving everyone a warm and well-informed welcome as they arrive in a busy National Trust car park. The National Trust has the motto ‘For everyone, for ever’ at its heart. Free entry to National Trust places for you, a guest and your children (under 18).

The Royal National Orthopaedic Hospital NHS Trust (RNOH) is seeking to appoint an exceptional Chief Nurse at an important moment in the Trust’s development. Royal National Orthopaedic Hospital NHS Trust. Go back Royal National Orthopaedic Hospital NHS Trust.

We have a very special opportunity on the Isle of Wight to hire a Restore Nature Delivery Manager, a newly established role within the National Trust to lead on our countryside ambitions and help deliver our vision for the future, creating a national network of nature recovery. We are currently crea

In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. To find out more about what it’s like to work in a food and beverage team for the National Trust,. Free entry to National Trust places for you, a guest and yo

A heritage organization is seeking a Project Officer to drive cultural programming and creative partnerships.You'll help engage urban communities, leading projects with various partners while balancing office and remote work.Applicants should have project management experience and an understanding o

A leading animal welfare charity in the UK is seeking a qualified MRCVS Small Animal Veterinary Surgeon to join their Watford team.The ideal candidate will have at least 3 years of experience and a strong clinical background in small animal rescue.Responsibilities include performing surgeries, manag

A prominent conservation organization is seeking a Rural Surveyor to join their Land and Estates team, focusing on managing diverse land and providing technical advice.Candidates should have a degree in rural land management, RICS membership, and strong land management expertise.The role emphasizes

We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive. Of the 4PA, 2PA will be dedicated to Medical Liaison and the other 2PA to managing Safeguarding across the Trust. Additionally, this rol