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Our client is a market leadingmanufacturing operationof specialised componentsfor a variety of different sectors. They have organically grown to become one of the largest producers in their field,priding themselves on quality, delivery and customer service. They have been successfully operating for over 60 years, with a turnover in the region of £10millionand employing a skilled staff of over100 in Great Yarmouth. A Production Manager is required to lead the day to day factory operations delivering on revenue targets, on time and in full performance and right first time quality. Key Responsibilities: Operational Leadership and planning People Leadership & capability (including production team leaders and production operatives, circa 70 staff) Training and development Safety, quality & compliance (PUWER, COSHH, H & S standards), ISO 9001 & 14001 Throughput, Cost & CI using Lean techniques (eg 5S, SMED, Kanban & value stream mapping) Cross functional collaboration KPI's We require a dynamic, successful Production Manager, from amanufacturing environment in assembly and/or build and/or engineering with superb leadership and development skills who can demonstrate the use of Lean/CI tools. IT literate with experience of ERP/MRP scheduling and shop floor data capture. Salary to suit experience Private Medical Pension 25 days holiday plus bank holidays TPBN1_UKTJ

Job Reference: BIL- Salary: £80,897 per annum, rising to £84,335 after probationEmployment Type: Permanent So what’s the role all about? As Head of DLO, you will lead the operational delivery of responsive repairs across PA Housing properties within the Midlands, ensuring services are delivered safely, efficiently and in line with legislative and regulatory requirements. You will be responsible for maintaining homes to a consistently high standard, including oversight of damp and mould works, while driving service performance, value for money and continuous improvement. This is a senior leadership role focused on delivering a high-performing Direct Labour Organisation (DLO) service. You’ll ensure teams are well coordinated, customer experience is excellent, and satisfaction levels consistently reach top quartile. You will also influence the strategic direction of the service, embedding strong governance, compliance and operational excellence. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. Some of the key tasks and responsibilities include: • Lead the operational delivery of the DLO service across the Midlands, ensuring repairs are completed to agreed timescales and quality standards, • Oversee responsive repairs, voids, and damp and mould works, ensuring compliance with legislation and best practice, • Embed strong performance management across DLO teams, ensuring KPIs, productivity and service standards are achieved, • Drive service improvements through performance analysis, root cause investigation and continuous improvement initiatives, • Ensure residents receive an excellent customer experience and that satisfaction levels remain within the top quartile, • Provide visible leadership to operational teams, promoting a culture of accountability, safety and high performance, • Manage DLO budgets, ensuring effective cost control, forecasting and value for money, • Ensure compliance with health and safety legislation, CDM requirements and organisational policies, • Build strong relationships with internal teams, contractors and external stakeholders, • Represent PA Housing at meetings with residents, local authorities, auditors and statutory bodies To be successful in this role, we’d be looking for the following • Significant experience leading repairs, maintenance or DLO operations within housing or similar environments, • Strong knowledge of responsive repairs, damp and mould, and building safety requirements, • Experience managing operational performance, budgets and large multi-disciplinary teams, • Good knowledge of legislation, regulation and ACOPs covering maintenance services, • Strong leadership and stakeholder engagement skills with the ability to influence at all levels, • Experience delivering service improvements and driving high performance, • Good technical knowledge across maintenance disciplines and direct delivery models, • Strong financial awareness with a focus on value for money, • Professional qualification in a relevant technical discipline desirable, • Health & Safety qualification (IOSH/NEBOSH) desirable, • Full UK driving licence Please refer to the attached job description to find out more What’s in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people’s lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: • 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions, • Flexible bank holidays take them when it suits you, • Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others, • Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills, • Perkbox Rewards Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more!, • Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more

Engineering Team Leader, Grantham. Working rotating mornings and afternoons, with some night shift cover required. Excellent company benefits to include private health care and company contributory pension scheme. The Role – Engineering Team Leader To manage and lead a team of multidiscipline engineers, delivering all aspects of the engineering service within KPI guidelines. To manager and coordinate the daily activities of the team of Resident Engineers through effective planning and organisation. As Engineering Team Leader you will always represent Swisslog in a professional manner. Ensure that all work is carried out to a satisfactory level as per the Service Level Agreement for the customer. Conduct performance management reviews. Coach and mentor your team and be a positive role model. Able to understand teams’ strengths and weaknesses. Able to analyse and lead under high pressure and during difficult situations. Ensure that the company’s and customers safety regulations are followed at all times. Prepare and participate in method statements, risk assessments, and client user and maintenance documentation. Drive continuous improvement on site with your team and comply with Health and Safety legislation. The Person Previous experience in an Engineering Team Leaders role is essential. An Apprentice trained Electrical/Mechanical/Controls/Automation Engineer, with a minimum Level 3 Qualification and proven c...

* * LOCATION: Milton Keynes with occasional travel HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. CONTRACT TYPE: Permanent opportunity CLOSING DATE: 15/5/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a highly experienced and inspirational commercial leader with a significant sales based background within a Captive Automotive Financial Services organisation and/or OEM. You'll report into our CEO and will drive our business forward through our teams in Sales, Sales Compliance and Development and, through strong, productive relationships across Volkswagen Group, our dealer network and brands. In this pivotal and influential position you will use your extensive commercial leadership skills to develop and deliver the Retail Sales strategy to maximise distribution channels, while creating opportunities and optimising new routes to market. You will role model our Guiding Principles, build a culture of psychological safety and inclusion and, provide ethical leadership to deliver great customer outcomes. What you’ll bring: You’ll be a forward thinking, strategic and motivational leader who delivers results through people, cross-functional teams, and 3rd parties to support the delivery of volume, breadth, and profit objectives. You’ll have a progressive and developmental mindset with demonstrable experience of developing strategic commercial initiatives. Essential experience & skills you’ll need to be a success in this role: • You have extensive experience in customer-facing environments with specific skills implementing and managing risk strategies, strong financial management, leading cross functional teams and functional management., • Through your experience of developing and managing customer facing processes, you have ensured fair treatment, transparency, value to customers and all other guidance from regulators has been accomplished., • More generally, you’ll have experience within regulated environments - ideally by the FCA along with a deep understanding of the UK business governance and regulatory regime and requirements implementation com pliance monitoring and management specifically, in organisations of a comparable size and scale., • You have successfully driven change and you're comfortable in dynamic, changing environments in a leading role., • You have well-developed emotional intelligence, influencing and communication skills which you can use to share information, listen, and create two-way dialogue that builds openness and commitment and, involve others to maximise contribution overall., • With great skills of analysis, you can interpret issues objectively to make sound decisions for the business that uphold our customer needs and good customer outcomes as a priority, • You are highly proactive, flexible, pragmatic, and able to react appropriately and effectively to changing circumstances and demands., • You'll effortlessly fit into the Commercial leadership structure with the potential for growth within FS or the OEM., • You’re collaborative and ambitious and work in the interest of customer and stakeholders, even when your own objectives are challenged., • You’ll report to the Chief Executive Officer for VWFS UK Ltd and lead the Retail Sales department and the teams responsible for Finance Sales, Sales Compliance, Sales Development and Dealer Network Oversight., • You’ll be responsible for developing sales strategies, policies, and procedures for the UK VWFS Group companies., • Develop and maintain strong productive relationships across senior management, departments, brands and key stakeholders., • Your span of control is across VWFS UK, VW Bank GmbH and compliance is required across the European Organisational Handbook (E-OHB), the FCA and the European Central Bank (ECB)., • You’ll have a team of circa. 50 people who work with our dealer network of circa. 800 sites to drive FS and network performance., • Be an agent for change by embracing new ways of working, innovative technologies and agile attitudes to work promoting ‘minimal viable everything’ attitude to encourage a collective growth mind-set in support of modernisation of the business., • You’ll develop and implement plans to meet objectives through existing and new routes to market by utilising current and, establishing new relationships with 3rd party retailers, emerging technology, and tech providers., • Plan and deliver sales, margin and market penetration objectives., • Lead sales activity that complies with internal and external regulations with the Consumer Credit Sourcebook (CONC) taking precedence over conflicting guidelines – this includes Vulnerable customers, product suitability and transparency and, behaviours and competence of introducers of our products., • Use strong negotiation skills with our network and 3rd parties, to grow sales, protect margin and support good customer outcomes., • Effectively manage introducer relationships through a robust communication infrastructure, clear performance indicators, and development with corrective action in place as appropriate., • Lead the sales engagement with our Enterprise Risk Framework and develop robust and effective reporting to support transparency with regulators., • You’ll engage and cooperate with VW companies in the UK to coordinate and implement joint strategies and build and maintain an effective industry network., • You’ll play a leading role within our Credit Assessment & Retailer Services functions. What’s in it for you? Bonus: Discretionary on-target bonus of up to 25% (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you with the option to buy additional family cover/ and your family access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Retail Sales Director is a ‘Certified’ /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA’s Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

The Role Assist the manager with the Procurement of Terminal and Port Services in the Europe and African Region. Primary Job Responsibilities and Measurement Strategy implementation and optimisation • Execute and enhance procurement strategies for Alliance and non-Alliance services based on GHQ policy and directions., • Ensure ONE has access to second-to-none rates and services by maximising leverage., • Support and participate in regular performance review meetings with Terminal and Port Services related operators., • Based on policy and directions of GHQ, coordinate Terminal and Port Services vendor negotiations, provide the organisation with Terminal and Port Services market intelligence and any business opportunities., • Handle OOG Terminal handling pricing., • Maintain ongoing relationships with main vendors and local Country Organisations to find the best balance between cost optimization and service quality., • Identify cost saving initiatives., • Supervise reporting structure and guide to work towards appropriate targets., • Optimise and communicate free pools., • Identify and report avoidable costs., • Ensure contractual rebates and incentives are reported., • Support Budget control., • Monitor KPIs for internal and external stakeholders., • Ensure that all transactions in relation to vendor procurement and control are fully compliant with company rules and regulations such as UK Bribery Act., • In conjunction with the Manager and Assistant Manager, Terminal Procurement, work along set budgets for all relevant cost elements related to Terminal and Port Services., • Day to day monitor the correctness and validity of data allowing front lines to organise pricing in the most efficient way, including average cost calculations in conjunction with the Cost Control Coordinator., • Where requested update or validate concluded Tariff Agreements in the system., • Preferably educated to a minimum of degree level., • Three or more years procurement and operations experience pan Europe preferred., • Strong operational/commercial awareness (essential)., • Ability to forge working relationships both internally and with external vendors at multiple levels., • Analytical and methodical (essential)., • Ability to work within a team (essential)., • Create, direct and lead workgroups as appropriate., • Business Awareness., • Customer Focus., • Communication., • Problem Solving., • Planning and Organisation., • Innovation and Improvement., • Teamwork., • Paid annual leave of 25 days per annum plus UK bank and public holidays., • Hybrid working arrangement., • Membership of the Company’s Group Personal Pension Plan., • Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review., • Permanent Health Insurance., • Death in Service., • Private Medical Cover (BUPA) after two years’ service., • Employee Assistance Programme, with free independent confidential support and virtual GP services., • An interest free annual travel season ticket loan., • Family leave policies enhanced above statutory., • Enhanced company sick pay policy., • Medical health check., • Annual eye test and contribution towards glasses for VDU prescriptions. The closing date for this vacancy is 6th May 2026. Applicants must have an existing right to live and work in the UK.

* * SALARY: Starting from27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Fixed term, 35 hours p/w CLOSING DATE: 10/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Senior Collections and Recoveries Advisor to act as a Subject Matter Expert within the department. Supporting colleagues in becoming experts within their role, whilst spending around 50% of time directly supporting customers themselves. This specialist role will be instrumental in assessing our customer’s individual circumstances in order to resolve overall VWFS arrears levels while ensuring our regulatory and customer commitments are achieved. What you’ll be doing: • Take full ownership and use initiative to resolve customer arrears within first contact resolution and deliver a personal service “making VWFS easy to do business with", • Provide technical coaching and training for Collections Advisors to enable them to effectively manage and resolve customer arrears, • Act as Collections role model demonstrating core skills around negotiation, difficult conversations, vulnerable customer management and active listening, • Coach and develop C&R Advisors on escalated calls, emails and letter checking to increase competence, • Provide clear and concise process expertise on a defined range of arrears and vulnerable customer processes and be recognised by others as a point of contact for advice, guidance and process improvement, • Provide first line support and guidance for Advisors and deputise for Team Manager where appropriate, • Support, coach and guide new C&R Advisors during the training and induction phase to embed knowledge and skill set for the role, • Work to agreed service levels, quality targets and operational metrics as determined by the department relating to all aspects of Collections and Recoveries and Customer experience, • Supporting recruitment up to Band 2 to ensure key departmental KPI’s are achieved, • Demonstrate subject matter expert knowledge and behaviour when identifying and managing vulnerable customers and complaints Complete administrative tasks as per team requirements What you’ll bring: We are looking for a candidate that already has a sound understanding of Collections and Recoveries. Essential experience & skills • Demonstrable understanding of all relevant aspects legislation/requirements including but not limited to TCF, FCA, FOS, • Experience of working in a complaints environment, either within financial services or another industry type, • Proven experience in credit collections, • Previous customer service centre, call centre or finance company experience is desirable, • An understanding of the Data Protection Act and Consumer Credit Act is desirable, • Good knowledge of a wide range of processes and business systems i.e. SAP, CMS, CRM is desirable, • Strong communication skills at all levels including Senior Management and external stakeholders What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Are you an ambitious technical professional with a strong background in chemical manufacturing? Do you want a role that will develop you from Technical Manager into Technical Director in the medium term? Other than chemicals and an understanding of manufacturing, we’re flexible about your background. You can spend time with our Technical Director at our site in Peterborough before they leave, and develop yourself into their role! BASIC SALARY: to £60,000, until taking up the Technical Director role. BENEFITS: · 25 Days Annual Leave & Bank Holidays · 4% Company Pension · 3 x Death in Service · Christmas Shut-down · Company Bonus LOCATION: Peterborough COMMUTABLE LOCATIONS: Huntingdon, Cambridge, St Neots, Bedford, Corby, Wellingborough, Kettering, Leicester, Stamford, Grantham, Spalding, Kings Lynn, March, Wisbech, Northampton Why you should join us?: · Guaranteed succession plan and growth opportunity with our Technical Director retiring · We are a 3rd party and own label manufacturer - so there will be so much variety and NPD · Ultimately full autonomy for all technical and compliance within the business JOB DESCRIPTION: Technical Manager - Chemical, COMAH, Quality I don’t like using the term “rare opportunity”, but opportunities like this don't come about very often. Our Technical Director is retiring after a very successful career with us. Before they do, you can ease and develop yourself into their role, utilising their mentorship and support. The time-scale for this handover is flexible and will fit around your profile and current levels of experience / knowledge. You may be strong in COMAH, H&S, Environmental, Laboratory Management, Technical Sales, Chemical processing, NPD, Quality and Systems, or indeed any number of areas that could fall into a Technical role. The Technical Director is currently responsible for (some directly and some indirectly via their reports): · QHSE - Including GMP / VMD / ISO / H&S · COMAH · QP · Laboratory / regulatory · Technical leadership to manufacturing · New Product Development (NPD · Product registration · Product pricing · Process route advice · Pre-sales technical input · After-sales / customer support KEY RESPONSIBILITIES: Technical Manager - Chemical, COMAH, Quality Depending largely on your personal technical background in Leadership, Quality Management, NPD, COMAH etc. you can relatively quickly take responsibility for some areas within the remit, as you become more comfortable with other areas, they too can be transferred. YOUR BACKGROUND: Technical Manager – Chemical, COMAH, Quality · Degree educated in Chemistry or equivalent · Chemical Manufacturing experience · Led a Technical team or equivalent · Likely experience of formulation development (NPD), and/or Quality Control, regulatory and compliance · COMAH, although not essential, we’ll get you trained, would be desirable, as we are Upper Tier COMAH. THE COMPANY: We are a well-established own label and subcontract chemical manufacturer of primarily liquids. We pride ourselves on our quality, integrity, and traceability of all our products, formulating and packing them to the highest standards and continuously striving to gain new industry approvals. Our primary customer markets include agricultural, industrial, bio-security, home & garden and veterinary markets. PROSPECTS: You know there is a guaranteed succession plan - the chance for you to develop your knowledge in areas you are not as strong, before our Technical Director retires and you gain full autonomy for technical and compliance within our business. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Manager, Technical Leader, Head of Technical, COMAH, Chemical, Chemistry, COSHH, DSEAR, ATEX, Pharmaceutical, Quality Assurance, Quality Control, Formulation, Laboratory, NPD. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC18407, Wallace Hind Selection

Are you an ambitious technical professional with a strong background in chemical manufacturing? Do you want a role that will develop you from Technical Manager into Technical Director in the medium term? Other than chemicals and an understanding of manufacturing, we're flexible about your background. You can spend time with our Technical Director at our site in Peterborough before they leave, and develop yourself into their role! BASIC SALARY: to £60,000, until taking up the Technical Director role. BENEFITS: · 25 Days Annual Leave & Bank Holidays · 4% Company Pension · 3 x Death in Service · Christmas Shut-down · Company Bonus LOCATION: Peterborough COMMUTABLE LOCATIONS: Huntingdon, Cambridge, St Neots, Bedford, Corby, Wellingborough, Kettering, Leicester, Stamford, Grantham, Spalding, Kings Lynn, March, Wisbech, Northampton Why you should join us?: · Guaranteed succession plan and growth opportunity with our Technical Director retiring · We are a 3rd party and own label manufacturer - so there will be so much variety and NPD · Ultimately full autonomy for all technical and compliance within the business JOB DESCRIPTION: Technical Manager - Chemical, COMAH, Quality I don't like using the term “rare opportunity”, but opportunities like this don't come about very often. Our Technical Director is retiring after a very successful career with us. Before they do, you can ease and develop yourself into their role, utilising their mentorship and support. The time-scale for this handover is flexible and will fit around your profile and current levels of experience / knowledge. You may be strong in COMAH, H&S, Environmental, Laboratory Management, Technical Sales, Chemical processing, NPD, Quality and Systems, or indeed any number of areas that could fall into a Technical role. The Technical Director is currently responsible for (some directly and some indirectly via their reports): · QHSE - Including GMP / VMD / ISO / H&S · COMAH · QP · Laboratory / regulatory · Technical leadership to manufacturing · New Product Development (NPD · Product registration · Product pricing · Process route advice · Pre-sales technical input · After-sales / customer support KEY RESPONSIBILITIES: Technical Manager - Chemical, COMAH, Quality Depending largely on your personal technical background in Leadership, Quality Management, NPD, COMAH etc. you can relatively quickly take responsibility for some areas within the remit, as you become more comfortable with other areas, they too can be transferred. YOUR BACKGROUND: Technical Manager – Chemical, COMAH, Quality · Degree educated in Chemistry or equivalent · Chemical Manufacturing experience · Led a Technical team or equivalent · Likely experience of formulation development (NPD), and/or Quality Control, regulatory and compliance · COMAH, although not essential, we'll get you trained, would be desirable, as we are Upper Tier COMAH. THE COMPANY: We are a well-established own label and subcontract chemical manufacturer of primarily liquids. We pride ourselves on our quality, integrity, and traceability of all our products, formulating and packing them to the highest standards and continuously striving to gain new industry approvals. Our primary customer markets include agricultural, industrial, bio-security, home & garden and veterinary markets. PROSPECTS: You know there is a guaranteed succession plan - the chance for you to develop your knowledge in areas you are not as strong, before our Technical Director retires and you gain full autonomy for technical and compliance within our business. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Manager, Technical Leader, Head of Technical, COMAH, Chemical, Chemistry, COSHH, DSEAR, ATEX, Pharmaceutical, Quality Assurance, Quality Control, Formulation, Laboratory, NPD. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC18407, Wallace Hind Selection TPBN1_UKTJ

Title - Site Manager Location- Lincolnshire What you will be doing: An opportunity has arisen for a Site Manager to join the team at Galliford Try within our Asset Intelligence Business. Ideally, you will based in or around the North East area for this role. • Reporting to the Construction Manager and supporting the Project Delivery Team, you will be involved in the site management of Mechanical, Electrical and Civil installation schemes, predominately in the Health Care Sector • Management and control of all site activities ensuring that all work is undertaken in a safe and timely manner in accordance with all Safety, Health and Environmental legislation, all relevant contractual timescales and all relevant contract specifications • Using IT site platforms to work alongside the PM, Planner, Client and Subcontractor, to regularly review the progress of the works, ensuring that adherence to the contract programme dates is maintained • Ensure the accurate completion of site documentation such as Method Statements, Risk Assessments, Installation programmes and test and inspection documentations • Undertake Site Inductions and regular Tool Box Talks for all resources visiting and working on the site • Create and maintain an environment aligning with our Health, Safety and Environment culture whist encouraging a safe and collaborative working environment About You: • An industry applicable ONC or City & Guilds / NVQ equivalent is required • Relevant H&S qualifications (SMSTS, IOSH or CITB 5 Day Site Safety Management, A relevant CSCS card, First Aid training • A commercial and contractual awareness balanced by excellent management skills • Working knowledge of Microsoft packages • Desire to understand and promote the Company purpose, vision, values and culture • Organised, structured and professional, with a passion for excellence, striving to delivering the best • Flexibility, resilience and the ability to influence and build relationships with key stakeholders • Commitment to the provision of excellent customer service, passionate, committed and enthusiastic in all that you do • A self-starter with a can-do attitude and a desire to pick up new challenges. Dedicated to working together to achieve results What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. Our Benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. • Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays • A wide range of corporate discounts • Cycle to Work schemes • Comprehensive pension plan • Regular Save as You Earn share purchase scheme • Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it • Paid for yearly membership to one recognised professional association relevant to your role

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. Supported by a commitment to safety with 70,000 colleagues across 140 countries bring our global capabilities to local customers and provide lo

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

European Operations Manager (Customer Service focus) – Electronics Manufacturer. Produce customer services operation reports on a weekly basis for different business hubs. Manage internal and external auditing, performing operational audits of service centres investigating technical aspects and in

A leading bicycle manufacturer in Greater London seeks a Customer Service Trade Manager to oversee their Trade Customer Service function during a parental leave cover.

Lead the customer services team to provide the highest standards of service to our customers in a professional and timely manner across all communication channels. Identify and implement new platform features and propose new application integrations to continually improve service, KPIS and customer

As our Customer Service Manager, you’ll play a key role in delivering a seamless, high-quality customer experience across every interaction. You have solid experience managing customer service or customer experience teams in a fast-paced environment. Acting as the voice of the customer, you’ll s

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.

Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. At least 5 yea

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Borough Kitchen Limited is looking for a Customer Service Manager in the United Kingdom to enhance their online customer service function. The role involves leading a team, improving customer experience across various channels, and integrating AI tools to boost efficiency.

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Experience Leads and internal teams to ensure operat

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Customer Service Manager - London, United Kingdom. In-house customer serv

You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Deliver on depar

Harrison Scott Associates seeks a Customer Service Manager with estimating experience for a successful printing company in the United Kingdom. The role involves managing customer relationships, taking orders, quoting standard and nonstandard products, and updating customer information in the CRM sys

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities.

Lead and empower colleagues to always put the customer first and deliver outstanding customer service. Whether you have previous experience working in retail, hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service we want to hear from

A dynamic athleisure brand is seeking a Customer Service Manager to lead their team in providing exceptional service across all channels. Candidates should have experience in leading e-commerce customer service teams, with strong problem-solving skills and a keen eye for detail. This role requires a

We are looking for a Customer Service Manager to shape and strengthen our online customer service function. Demonstrable experience in retail or eCommerce customer service, with exposure to sales and customer development, wedding registry experience helpful. Advance the use of AI within customer ser

A well-known retail brand in London is seeking a Customer Service Manager to lead their in-house customer service team. The ideal candidate will have at least 5 years' experience in ecommerce customer service, exceptional leadership skills, and be educated to degree level. The role involves setting

A leading automotive company in the East Midlands is seeking an experienced Service Manager to oversee customer service excellence and manage team operations. Join a dynamic team focused on nurturing talent and delivering outstanding service.

Sainsbury's Supermarkets Ltd is hiring a Customer and Trading Manager for their Beckenham Store. This role involves overseeing daily operations, leading a small team, and ensuring excellent customer service.

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

A leading food wholesaler in Greater London is looking for a Duty Manager to lead customer service efforts and manage a large team. Responsibilities include ensuring compliance with legal standards, training staff, and engaging with customers to improve service quality. The ideal candidate should ha

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

This role includes helping the Store Manager with company objectives, providing exceptional customer service, and maximizing sales while maintaining efficient operations. A great opportunity for those passionate about customer service and seeking growth in a dynamic environment. A retail company is

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. In-house customer service team. Manage in-house customer service team.

Service Assurance Manager - Retail & Customer. As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Exper

A leading retail company seeks a Customer Service Team Leader to manage the in-house customer service team and optimize outsourced operations. You will drive performance through effective coaching and implement KPIs to enhance service delivery and customer satisfaction levels. Candidates should have

Job Description - Customer Service Manager. The Customer Service Manager leads all broker-facing telephony and live chat teams, as well as overseeing back‑office administration of insurance policies. The role ensures the delivery of high‑quality service to brokers, and internal teams, while driv

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

Lead the customer services team to provide the highest standards of service to our customers in a professional and timely manner across all communication channels. Deliver against customer service KPI’s, including speed of response/resolution, first contact resolution, service revenue and satisfac

Providing outstanding service to customers and patients, turning each into a brand ambassador for you, your team and Humanly. Alongside your customer service and commercial skills, what matters most is that you have the right mindset: passion, drive, ownership and resilience. Above all, you’ll be

We are seeking an experienced Sales and Customer Service Manager to lead our centralised Admissions, Sales and Customer Liaison functions, playing a critical role in driving sustainable growth and exceptional customer experience across Residential Aged Care, Home Care and Retirement Living. Signific