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  • Sales and events executive
    Sales and events executive
    hace 2 días
    £14–£15 por hora
    Jornada completa
    City of London, London

    Sales & Events Assistant fixed term 2 months Urban Pubs & Bars | City of London Urban Pubs & Bars is looking for an organised, proactive and enthusiastic Sales & Events Assistant to join our team on a fixed-term, 2 month contract to support our venues during the busy festive season. If you enjoy working in a fast paced hospitality environment, have excellent communication skills and love making sure every detail is taken care of, we would love to hear from you! The Role Working closely with the Sales & Events team and our venues, you will help ensure that festive bookings run smoothly from the planning stages through to the event itself. Your main responsibility will be to act as a key point of contact between guests and venues, making sure all event details are confirmed, deadlines are met and our venue teams have everything they need to deliver a fantastic guest experience. Key responsibilities include: Guest communication: Act as a key point of contact for guests, responding to queries, managing requests and keeping correspondence professional, clear and up to date. Pre orders, payments & contracts: Proactively follow up with guests to ensure food and drinks pre orders are received on time, payments are completed and contracts are signed ahead of their events. Event administration: Prepare and update function sheets, venue run sheets, place cards and other event documents, ensuring all details are accurate and completed on time. Booking management: Keep booking information, guest correspondence and internal records fully up to date, keeping track of multiple bookings, deadlines and outstanding actions simultaneously. Final event details: Manage final arrangements and last minute updates from guests ahead of their booking dates, ensuring all changes are recorded and actioned. Venue coordination: Communicate important booking information, timings, dietary requirements, guest requests and changes clearly to venue teams, ensuring everyone is fully briefed ahead of each event. Festive event support: Assist with the coordination of Christmas bookings, helping the team stay organised and ensuring no important details are missed during our busiest weeks. On the day hosting: Support venues on busy days when needed, welcoming guests, assisting with event arrangements and helping ensure everything runs smoothly. General team support: Assist the wider Sales & Events team with administrative tasks and day to day coordination throughout the Christmas period. Experience & Skills Previous experience in hospitality, events, administration or customer service is desirable. Excellent written and verbal communication skills. Strong organisational skills and excellent attention to detail. A proactive approach, with the confidence to follow up with guests and keep deadlines on track. The ability to manage multiple bookings, competing priorities and last-minute changes. Confidence communicating with guests and venue teams. Working knowledge of Microsoft Office A positive, hands on attitude and a willingness to get involved wherever needed. An interest in hospitality, events and delivering great guest experiences. The Contract Duration: Fixed-term, 2 months. Period: Christmas and festive season. Location: City of London, working closely with our venues and central Sales & Events team. About Urban Pubs & Bars Founded in 2014 by Nick Pring and Malcolm Heap, Urban Pubs & Bars has grown to operate more than 40 pubs, bars and restaurants across London. We are a fast-growing hospitality business with a passion for great venues, memorable experiences and delivering outstanding service to our guests. If you're organised, enthusiastic and ready to roll up your sleeves to help deliver a fantastic festive season, we'd love to hear from you!

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  • Waiter / Waitress
    Waiter / Waitress
    hace 4 días
    £15–£17 por hora
    Jornada completa
    London

    MOI is an inventive fusion of Japanese flavours with a modern, elevated twist coming from the heart of Soho’s iconic Wardour Street. Listed as one of the top 100 restaurants in London. Led by our Head Chef Nick Tannett alongside Executive Chef Andy Cook, the kitchen embraces Japanese cuisine as a canvas, highlighting peak-season ingredients and global influences to create dishes that are both complex and inviting.As a Waiter at MOI, you’llbe responsible for: • Delivering exceptional service and creating memorable dining experiences for our guests Staff Benefits & Rewards: • 50% staff dining discount across MOI & ALTA, • Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!, • Fantastic Supplier trips & training, • Referral Bonus, Hourly staff referral - £250, Salaried staff - £500, • Wellness, mental health, healthcare perks, clothing, food & industry discount App, • Delicious meals provided on shift, • Opportunities for growth and professional development within an expanding restaurant group What we look for: • A passion for hospitality and delivering outstanding guest experiences, • A natural outgoing hospitality professional who loves to interact with people, • Excellent communication and organisational skills, • Ability to multitask and thrive in a high-energy, fast-paced environment, • Prior experience in a busy, high-end restaurant or similar setting, • Ability to represent our restaurant with pride and professionalism., • Flexibility to respond to a variety of different work situations, • Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations, • An appreciation of Japanese, Asian cuisine and culture is a plus, but not essential, • Ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Maintain a deep knowledge of the menu, including ingredients, preparation methods. About MOI:MOI is setting the stage for a new wave of culinary excellence in London’s dynamic food scene.Named with a nod to Soho’s vibrant culture, MOI, literally translated as a ‘bowl’, presents a Neo-Japanese dining experience in a relaxed, stylish space where guests can savour the atmosphere as much as the food for patrons to see and be seen.Be part of something extraordinary, Apply now! MOI is part of MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.

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  • General Manager
    General Manager
    hace 6 días
    £60000 anual
    Jornada completa
    London

    **Lord Wargrave – General Manager – Authentic Smokehouse, Whisky Bar & Neighbourhood Pub – Marylebone Competitive salary + Tronc + Performance bonus + Super bonus** Tucked away on Brendon Street in the heart of Marylebone, just a short stroll from Baker Street and Edgware Road, the Lord Wargrave is no ordinary London pub. Think authentic American-inspired BBQ, exceptional whisky, expertly crafted cocktails and a warm, welcoming atmosphere that keeps guests coming back for more. We're serious about our food. Our meats are dry-rubbed and smoked in-house, low and slow over British hickory logs. From our signature St. Louis pork ribs and indulgent BBQ platters to our legendary smoked Sunday roasts, this is proper comfort food done exceptionally well. Behind the bar, you'll find an impressive collection of over 200 whiskies, alongside craft beers and carefully crafted cocktails. Head upstairs and discover our hidden cocktail bar, a cosy, intimate space perfect for everything from date nights to private celebrations. With a fantastic central London location, a distinctive food and drink offering and plenty of personality, the Lord Wargrave is a real hidden gem. Now we're after someone to take the reins... You'll be the sort of person who... • Genuinely loves food and drink — you know your brisket from your burnt ends, and you've got a favourite whisky for every occasion., • Lives and breathes hospitality. A packed Sunday roast, a busy Friday night, a private party upstairs — you're grinning, not sweating., • Has great knowledge of the London food and drink scene. You know what's happening, who's doing it well and how to keep your pub ahead of the game., • Has run a busy site before and can prove it — happy team, tight numbers, glowing regulars., • Leads from the floor, not the office. Your team would follow you into a Bank Holiday weekend. What you'll actually do Run the pub like it's yours. Build and look after a brilliant team. Keep the BBQ, whisky and cocktail offering exceptional. Watch the numbers as closely as the guest experience. Make the Lord Wargrave the Marylebone pub people can't stop banging on about. What's in it for you A proper pub with a proper reputation, a company that is growing and grows its people, competitive salary plus bonus, and all the usual perks. What We're Looking For: • Put your heart on your sleeve: take ownership, be bold, and run the business as if it's your own., • Stay cool under pressure — calm, composed, and unflappable., • Minimum 2 years' experience as a General Manager., • Deep knowledge of premium food-led pubs and quality food & drink businesses., • Strong communication and organisational skills; approachable leadership., • Superb customer and floor service skills., • Solid financials, operations, and customer-satisfaction know-how., • Entrepreneurial flair and a genuine passion for people development., • Love to train, mentor, and grow a high-performing team., • Personal Licence holder is a plus. What's In It For You • Comprehensive training and ongoing development to accelerate your career., • Clear path for progression with regular openings and opportunities to step up., • Employee discounts across all our pubs, bars and restaurants., • Strategic autonomy: make meaningful decisions, own your results, be fearless., • Continuous team trips, management incentives, and socials in a warm, family-like culture., • Employee Assistance Programme via Licensed Trade Charity., • Lucrative referral scheme: earn up to £1,000 per successful referral., • Access to Stream to draw wages as needed., • Birthday day off on us., • Cycle-to-work scheme., • Enhanced maternity/paternity/adoption pay., • Workplace nursery benefit., • Length-of-service recognition rewards., • A fantastic Marylebone location with a loyal local following, fantastic food and drink offering and a distinctive neighbourhood feel. Ready to lead a standout, quality-focused venue in the heart of Marylebone? If you're bold, people-centric, and commercial with a passion for exceptional food and drink, we'd love to meet you. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

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