Service Coordinator
4 days ago
Borehamwood
Service & Admin Coordinator Our client is a well-established electrical services company based in Borehamwood, North London. They are seeking a proactive and organised Service & Admin Coordinator to join their team. This is a varied role combining job scheduling and engineer coordination with wider office administration duties. Youβll play a key part in ensuring the smooth running of the business, from dispatching engineers and liaising with clients to managing paperwork and sending invoices. Key Responsibilities β’ Schedule and dispatch engineers to jobs efficiently, prioritising urgent works and ensuring deadlines are met., β’ Act as the main point of contact for engineers, supporting them with information and updates., β’ Liaise with clients to confirm appointments, handle enquiries, and manage expectations., β’ Prepare and issue invoices to clients, and follow up where required., β’ Maintain accurate records of jobs, schedules, and communications within the company system., β’ Coordinate follow-up works, materials, and any outstanding jobs., β’ Carry out general office administration, including filing, emails, and document preparation., β’ Support the wider team with ad hoc administrative tasks as required. Requirements β’ Previous experience in scheduling, coordinating, or dispatching engineers (electrical, maintenance, plumbing, or similar sector preferred)., β’ Strong administrative background with experience in invoicing and office processes., β’ Excellent organisational skills with the ability to manage multiple priorities., β’ Confident communicator with a professional telephone manner., β’ Proficient in using IT systems and comfortable learning new software., β’ Proactive, adaptable, and able to work in a fast-paced environment. Salary / Hours β’ Salary: Β£30,000 β Β£36,000, β’ Hours: Monday to Friday, 9:00am β 5:30pm