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Who we are and what we do About Hachette UK Hachette UK is a creative powerhouse and the UK's second largest book publishing group. Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity. We're made up of 11 autonomous publishing divisions and over 60 imprints with a rich and diverse history and an incredible range of authors. We're also the market leader in e-books and publish a range of bestsellers in audio format, the fastest growing part of our business. Our award-winning adult publishing divisions are Orion, which won Publisher of the Year at the 2021 British Book Awards; Little, Brown; John Murray Press; Hodder & Stoughton; Headline; Quercus; Octopus, and Bookouture. They publish fiction and non-fiction in digital, audio and print format, from the world's best and most diverse authors, including Brit Bennett, Candice Carty-Williams, Martina Cole, Michael Connelly, John Grisham, Stephen King, Stieg Larsson, Nelson Mandela, Stephenie Meyer, Maggie O'Farrell, Delia Owens, Ian Rankin, J.K. Rowling, Colson Whitehead, and Malala Yousafzai. Hachette Children's Group publishes a wide and vibrant range of books for children across all age ranges, while Hachette Learning is a market leader in resources for both primary and secondary schools. Hachette UK is part of Hachette Livre, the world's third largest trade and educational publisher. As well as our headquarters in Carmelite House, London, and our state-of-the-art book distribution centre in Didcot, Oxfordshire, we have recently opened five new offices in Manchester, Bristol, Sheffield, Newcastle, and Edinburgh. The UK region also includes offices in Australia, New Zealand, India, Singapore, the Caribbean, and Ireland. It's an exciting time to join our business because the publishing market continues to grow and thrive. The UK remains the largest exporter of physical books in the world and book adaptations for film and TV are the foundation of the UK's creative industries. What you'll be doing Key Responsibilities • Provide outstanding customer service to all customers and ensure they receive an amazing experience in every contact with the IT Service Desk., • Deal with inbound calls and emails from customers with technical issues and requests in a timely manner, capturing detailed information into the IT Service Management tool for each call., • Ensure that tickets are logged, prioritised and categorised correctly., • Provide regular updates to customers and ensure ongoing communication is maintained throughout the life of the call, setting expectations appropriately at each communication point and ensuring that calls are only set to 'resolved' on confirmation from the customer., • Manage personal workload, ensuring that all tickets are updated regularly., • Work well with other team members and other teams as required., • Incident Management: Manage and resolve incidents and service requests in a timely manner, ensuring adherence to SLAs., • Problem Resolution: Diagnose and resolve complex technical issues, escalating to third-line support or external vendors when necessary., • Technical Support: Provide second-line support for all IT-related issues, including hardware, software, and network troubleshooting. Perform system builds/re-builds, software installation, upgrades and patch management on PCs, laptops and peripherals as required., • User Onboarding: Facilitate the onboarding process for new users, including configuring devices, and providing initial training., • User Support: Assist end-users with technical queries and provide guidance on best practices for using IT systems and applications. Provide outstanding customer service to all customers and ensure they receive an amazing experience in every contact with the IT Service Desk. Provide regular updates to customers and ensure ongoing communication is maintained throughout the life of the call, setting expectations appropriately at each communication point and ensuring that calls are only set to 'resolved' on confirmation from the customer., • System Maintenance: Perform regular maintenance and updates on IT systems, ensuring optimal performance and security., • Documentation: Maintain accurate and up-to-date documentation of incidents, resolutions, and IT procedures., • Collaboration: Work closely with Team Leads and other IT team members and departments to ensure seamless IT operations and support., • Subject Matter Expert: Provide support to junior staff and end-users to enhance their technical skills and knowledge., • Continuous Improvement: Identify opportunities for process improvements and contribute to the development of IT policies and procedures., • Meeting Room Checks: Conduct regular checks and maintenance of meeting room equipment to ensure functionality and readiness for use., • Conduct site visits to National Offices as and when required. Who we are looking for For our ideal candidate, we are seeking: Skills/Knowledge: • Customer Focus: Excellent customer service skills with a strong focus on delivering a positive user experience. with the ability to deliver first call resolution to non-office-based customers. Perform triage with limited knowledge of the Customer's environment. The ability to perform triage on a Windows laptop and Mac laptop to the required level., • Communication: Strong written and verbal communication skills, both face-to-face and over the telephone. Clear and concise telephone communication is essential., • Attention to Detail: Keen focus on accuracy and thoroughness in all tasks., • Technical Skills: Proficient in troubleshooting and administration of laptops, desktops, tablets, smartphones, printers, Microsoft Windows (Windows 10 /11), MAC OS, Microsoft Intune and Microsoft Office., • Microsoft Office 365: Familiarity with the Office 365 suite, including Teams, SharePoint, OneDrive, Threat Management, and Power Automate., • Adobe Creative Cloud: Knowledge of Adobe Creative Cloud applications and fonts., • Networking: Basic understanding of networking, particularly Local Area Networks (LAN), DNS, and DHCP., • Self-Motivation: Ability to work independently and as part of a team, demonstrating strong problem-solving and analytical skills., • Time Management: Excellent personal time-management and prioritisation skills., • Customer Service: Experience in customer service with a basic understanding of ITIL principles., • Travel to other Hachette sites as and when required., • Positive, flexible and with a can-do attitude at all times., • Proven experience with 1st and 2nd Line Service Desk Engineer or similar role., • Strong knowledge of IT systems, hardware, software, and networking., • Excellent problem-solving and troubleshooting skills., • Ability to work independently and as part of a team., • Strong communication and interpersonal skills., • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure Fundamentals) are a plus. What we offer Our staff are our greatest asset, and our benefits reflect this: • 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays), • Private medical insurance, • Dental insurance, • Generous pension schemes, • Rent deposit loans, • 2 community days per year, • Summer hours (finishing at 1pm on Fridays during the summer months), • Retail discounts through Hachette rewards, • Cycle to Work scheme, • Eye care vouchers, • Wide-ranging training library, • Development programmes (including mentoring), • Up to 70% off book purchases, • A charity bookshelf, • 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks, • Season ticket loans Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit

Service and Sales Delivery Driver, Sales Assistant, Sales and Customer care Team members and. This role may suit candidates that have worked in any background, particularly customer orientated: Delivery, delivery driver, food delivery, office junior, admin, telesales, sales, marketing, business deve

Amey are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions for transport infrastructure and complex facilities. Working for us, you’ll be delivering sustainable infrastructure solutions that enhance life and protect our shared future Our people are driven by a set of strong values, based on safety, insight, and collaboration. The Opportunity We have a fantastic opportunity for permanent Senior Structures Engineers/Senior Bridge Engineers to join our Amey Consulting team in Sheffield, with shared office space, attending office when necessary, and remaining days working remotely. We welcome applications from Senior Structural Engineers across this region. Scotland is a massive area of growth at Amey. Amey manages both the Southwest and Northeast Trunk Road Network Management contracts, with the Southwest being awarded in 2020 and the Northeast in 2022. These are 8-year contracts, extendable up to 12 years. In addition to these long-term contracts, we also have a diverse portfolio of major roads, bridges, and transportation and civil design projects with Transport Scotland, Local Authorities, and established contractors across the country. These long-term contracts provide excellent opportunities for technical, engineering, and professional design staff at all stages of their careers to be involved in some of the most exciting and challenging engineering projects associated with Scotland’s arterial road network. The role As a Senior Structures Engineer/Senior Bridge Engineer you will provide effective support and assistance to your Design Team Leader on a variety of Structures schemes whilst taking the lead on projects and mentoring junior engineers and technicians. Responsibilities include: • Leading a team, producing technically sound engineering solutions., • Taking ownership and leading projects from start to finish, from preparing the quotation all the way to handover., • Preparation and checking of designs, calculations, drawings and documentation as part of the production of scheme deliverables that satisfy the criteria of quality, cost and programme., • Overseeing the actions of more junior members of staff undertaking similar tasks and taking responsibility for their actions., • Contributing to the professional development of junior staff and acting as a Delegated Engineer., • Liaising with Client and supplier representatives at peer level, attending progress meetings, and responding to queries., • Managing a small, locally based single discipline technical team and taking responsibility for delivery of their workload., • Contributing to the preparation of bids and general work winning function., • Drive effective Health and Safety practices within the team. What you will bring to us: • Developed experience and expertise within Structures field, probably gained in an Engineer role or equivalent., • An ability to produce or oversee the production of technically sound engineering solutions, complying with all relevant technical standards and Client’s requirements., • Takes ownership for the preparation and checking of deliverables and can check deliverables to a reasonable standard., • Very good working knowledge of relevant software and similar analytical tools (e.g LUSAS, Autodesk Structural Bridge Design)., • Demonstrates good commercial awareness., • Has a good understanding of CDM and risk assessment., • Substantially experienced in the management and communication of hazards and risks on projects and ensures appropriate risk mitigation and transference has been applied., • Demonstrates a good understanding of interface management, and ensures own deliverables align with deliverables produced by other disciplines., • Incorporated or Chartered status with the ICE or IStructE. or an equivalent professional licence gained through the professional institution to which the individual is aligned is desirable and may be essential on particular contracts., • Bachelor’s or Master’s degree in an appropriate subject or demonstrable equivalent further learning. What we can offer you: At Amey, we recognize that our biggest asset is our people. That’s why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers. Career Development – Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We’re huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance – Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we’re open to discussing working options that suit you. Wellbeing – Health cash plan, 24 hr GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI- At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas – Women @ Amey, NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value – You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus a range of other great perks and benefits including: • Pension – Generous Pension scheme which we will contribute to, • Holidays - Minimum 24 days holiday + Bank Holidays, • Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership, • Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You’ll be stretched, but always supported. Well recognise your hard work and look after your well-being too. You’ll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.

Senior / Principal Structural Engineer Sheffield £45k - £60k DOE Looking to take the reins on a mix of exciting projects and not just be a small cog in a giant wheel? Here's your chance. We're working with a well-established, independent engineering consultancy who are growing their Structural Engineering team in Bangor, Wales. They've built a reputation for doing great work across the UK, from clever domestic alterations and extensions to bespoke commercial developments, and now need an experienced Senior or Principal Structural Engineer to help lead the way. This isn't a faceless corporate role. You'll be hands-on from design to delivery, supported by a close-knit team and a wider business that genuinely invests in its people (they're Investors in People Gold accredited). What's on offer Salary: £47k-£50k for Senior, £58k-£62k for Principal Flexible working - office + hybrid options 25 days holiday + bank holidays Pension with 5% employer contribution Life assurance (4x salary), income protection, private healthcare + cash plan Professional subscriptions paid Training & development plan tailored to you Volunteering day every year (fully paid) Cycle to work scheme What you'll be doing Leading and delivering structural designs (steel, concrete, timber, masonry) to British Standards/Euro Codes Managing projects from the small and quirky to large-scale, ensuring quality, budgets and deadlines are met Collaborating with colleagues, contractors, and clients across multiple offices Mentoring junior engineers and shaping the future team Contributing to proposals, tenders and a bit of business development Carrying out inspections, trial hole investigations, and liaising with design teams to meet client briefs What we're looking for 5-7+ years' experience in a consultancy environment Degree in a relevant engineering subject Chartered (or very close to it) with ICE/IStructE Strong technical skills with design software (Tekla, CADS, Tedds, AutoCAD is a bonus) Solid knowledge of British Standards & Design Codes A full driving licence and access to a car This is a brilliant opportunity to join a consultancy where your work really makes a difference, to projects, communities, and your own career. Interested? Let's chat, I'll bring the Yorkshire Tea. TPBN1_UKTJ

Fantastic junior-level opportunity within an independent trust company, offering the chance to join a close-knit, busy team. The role involves trust administration, accounts assistance, and general office support. If you're looking to start your career in an office environment and have an interest i

Office Junior/Administrator – Great Opportunity in Busy growing company – Quick Start available. Ash Consulting are seeking a highly organised and detail-oriented Office Junior Administrator to join our client's growing team at their Sheffield branch located just off Junction 35 M1. If you are a

Our client is seeking an Office Junior andTrust Administrator to support its administrative and trust management functions. This role provides an opportunity to gain valuable experience in office procedures, bookkeeping, and trust administration while working under the supervision of management. Lea

RightTime Care are seeking Compassionate and Experienced Complex Care HCA's and Support Workers to provide high-quality, person-centred care to individuals with complex needs, including mental health conditions, learning disabilities, autism, acquired brain injuries, and challenging behaviours.You w

Job IntroductionFactory Cleaner – Food ProductionHourly rate £12.Shift Pattern07:00-18:00 working 7 days in every 14 days with every other weekend off, working 37 hours per weekWeek 1: Monday, Tuesday, Friday and SaturdayWeek 2: Sunday, Wednesday and ThursdayWhy 2 Sisters?When you join 2 Sisters,

Office Manager £30-35,000 Permanent Role Based in Greenwich 5 days a week in the office Must have management experience! Our ideal candidate: EA/PA experience Office coordination experience (PAT testing, office health & safety, maintenance etc.

Drawing Office & Design Manager | Battle | Full Time | Salary depending on experienceOur client designs, manufactures and installs exquisite bespoke joinery, bound for some of the world's most exclusive residential addresses, a host of the UK's most ancient and historic buildings, as well as the Cap

Home Support Worker Hours – 30 hours per week (Various hours and shifts available) Salary – £12.Location – 1 Fisher Close, Grangewood, Chesterfield, Derbyshire, S40 2UN The role We have a fantastic opportunity for Home Support Workers to join our teams in Grangewood, Chesterfield.We have v

We are looking for a Betting Office Trainee Assistant Manager who w.

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until youre hired.Flexible finan

Are you a chef that's looking for more work life balance? Are you looking to move away from the split shifts and working into the early hours?.If this sounds familiar, why not consider a move into the care sector.Here at Maria Mallaband our Chefs still work with seasonal ingredients and create dishe

Job Title: Healthcare Assistant Location: Wirral, Liverpool Payrate: £13.Hours: 8 to 8, Days & Waking Nights Requirements: - Must be flexible Note: We Do Not Offer Sponsorship.About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available

Contract Data Analyst | Up to £350 Outside IR35 | Fully Remote (UK) | 3 months (rolling).We’re looking for a Contract Data Analyst to join our rapidly expanding health tech customer.As a Contract Data Analyst, you will be helping transform data into clear insights and smarter decisions.You’ll d

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until youre hired.Flexible finan

This growing lender is on a mission to provide flexible and affordable financial solutions to underserved customers.With ambitious growth plans, they are scaling their commercial team and investing in data to drive smarter acquisition, retention, and ROI.As the Marketing Data Analyst, you’ll sit w

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available

Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.I am currently recruiting on behalf of an automotive OEM, based in Essex, who are seeking an Admin.Assistant, your main responsibilities include:.Managing meeting schedules, t

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available

We are looking for an experienced Private Cleaner in Knutsford (24-30 hours per week).The Successful person will have a host of domestic cleaning experience and worked with high profile clientele in previous roles.The role will undertake day-to-day cleaning tasks around a large residential property.

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available

Operations & Lifestyle Manager – Private Family Office. Private Family Office in London.

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until youre hired.Flexible finan

Programme Data Analyst - NCETM & AMP.Remote (occasional travel within England).Use data to tell the real story of how education programmes change lives.At Etio, we help governments and institutions improve.Our work is about people, schools, and communities.We deliver large-scale, Department for Educ

Job Title: Data Analyst Coach / Mentor.Location: UK Remote / Home Based.Teaching and Assessing Data Analytics: Level 4.One of the UKs leading Apprenticeship Training Providers are currently recruiting for a Data Analyst Coach / Mentor to join their data delivery team.This is a full time, permanent p

Data Analyst | Tech-Driven Transformation Project | Remote (UK).Are you ready to join a company on the brink of transformation — one that’s shifting from legacy operations into a tech-first, customer-led business model? Think of it as becoming the Amazon of the tool hire world — and data is at

Uxbridge, Hybrid (3 days office / 2 days remote).

Remote (UK-based) | Contract: 12-month (possible extension) | £28–32 per hour.We are partnering with one of the world’s largest and most innovative technology companies to hire a.EMEA Communications Measurement Team.This is an exciting opportunity to help shape communications strategy across ke

Oplu is seeking a polished, discreet, and highly capable Family Office Manager to oversee UHNW property management, luxury lifestyle services, and concierge operations for a prestigious Single-Family Office in central London. Act as the senior on-site representative for the Family Office, liaising d

Data Analyst (Data & Operations).Duration: Until 31st Dec 2025 – with high potential extension.Data Analyst with strong data expertise.This team sits at the intersection of.Engineering, Product, and Operations.Experience Level: 2–5 years (up to a maximum of 7 years).Please note: senior-level can

We’re currently supporting a pharmaceutical manufacturing client who is undergoing a significant transformation project aimed at improving operational efficiency across their production environment.As part of this initiative, they’re looking to engage a Data Analyst / Process Analyst on a 3-mont

Remote (UK-based; occasional access to a London office if needed).

The role is based in our London office in near Old Street, London. The workplace is hybrid, but will involve meeting in our London office. Successful candidates will undertake a phone interview followed by an in-person interview in our London office.

Remote across the UK & Europe, with an optional London office.

We are working with a global, market-leading company, who are hiring a Data Analyst to strengthen demand planning and forecasting across Europe.This role combines statistical expertise with commercial insight, delivering forecasts that guide strategic business decisions and drive performance across

A vast media conglomerate is seeking a Senior Data Analyst to join their team to drive reporting & insight capability and delivery!.As the Senior Analyst, you will be a core member of the team that’s responsible for all reporting & insight capabilities, using a sophisticated & modern tech stack; y

Fixed Term Contract opportunity.Remote based, ideally onsite once a month in Gloucester.Salary: £40,000 to £45,000 plus benefits.Instinct are working with a highly reputable client within the Engineering sector who are looking for an experienced Learning Data Analyst to join their small team on a

A household retailer is seeking a Data Analyst to join the team and supporting their Finance function; this is an opportunity to join a collaborative team that works across high-profile third-party brands, from global sportswear labels to well-known fashion names – great opportunity to help drive

Contract Data Analyst (Netsuite) - £400 per day - Outside IR35 - Remote.Data Analyst required to join a high-impact project focused on aligning.In this role, you’ll be responsible for ensuring data.You’ll work closely with business stakeholders to clean, validate, and maintain data integrity, w

Remote first (UK) with client-site flexibility.Their founders come from high-performance environments and leadership coaching, and they are now investing heavily in data and AI to strengthen their market impact.They pride themselves on delivering measurable outcomes in short, sharp 100-day sprints r

This is a hybrid role where you will work 2 days a week in the office.

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av

Job Description ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alon

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options av