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  • Front of House Nights Assistant
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    Front of House Nights Assistant
    5 hours ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to and supporting the Front of House Supervisors, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

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  • Operations Manager
    Operations Manager
    2 days ago
    Full-time
    London

    It started with a little oven in a backyard... Twelve years on, that same energy has taken us to 17 shops across London, with shop 18 just around the corner (and plenty more to come!). Along the way, we've thrown some pretty unforgettable parties, teamed up with incredible people, raised money for causes close to us and served a lot of pizza to our neighbourhoods. Through it all, one thing hasn't changed, we've always done things our way: handmade, hand-delivered and always local at heart. We're a team of passionate people who love great food, good vibes and doing things our own way. We take pride in every pizza we make and bring energy, care and personality to every shift. As we continue to grow across London, we're looking for people who bring the buzz, give a sh*t, support their teammates and genuinely care about creating brilliant experiences for our customers and communities. It's a fast-paced, friendly environment where everyone plays a part in our success and has fun along the way. Now we're at a seriously exciting point of growth and we're looking for an Operations Manager to join our Operations Team and help shape what's next! The Role: This role is all about driving operational excellence across multiple shops, building high-performing teams and delivering outstanding results! You'll work closely with our Shop Managers, supporting and developing them to deliver world-class pizza, exceptional customer service and strong commercial performance. This is a field-based role with regular travel across our London shops, alongside attendance at meetings and planning sessions! We expect our Operations Managers to spend the majority of their time in our shops, coaching teams, developing the management teams and making sure every location delivers the Yard Sale Pizza standard! We're looking for someone who brings great energy, leads from the front and never compromises on quality. Someone who builds strong relationships, communicates with confidence and holds themselves and others accountable. You'll play a huge part in creating a culture where our teams love coming to work, our customers love ordering from us and every shop consistently delivers the Yard Sale Pizza experience. What you'll be doing: • Leading and supporting five Yard Sale Pizza shops to deliver exceptional operational performance, customer experience and profitability., • Coaching, developing and motivating management teams to build high performing teams and create a culture of accountability and continuous improvement., • Taking ownership of sales, labour, food costs and overall P&L performance across your shops, identifying opportunities and implementing action plans to drive results., • Monitoring labour deployment and productivity to ensure every shop delivers outstanding service whilst maintaining efficient labour costs., • Driving industry leading delivery performance by improving out the door times, driver dispatch and operational efficiency., • Ensuring every single pizza leaving the kitchen meets Yard Sale Pizza's product and brand standards., • Conducting regular operational audits covering food safety, health & safety, equipment maintenance and compliance to ensure every shop operates to the highest standards., • Supporting recruitment, onboarding and development of management teams and shop teams, creating strong succession plans and a "Plan B" culture across your shops., • Working closely with GM's and marketing to deliver local marketing initiatives, community partnerships and sales driving opportunities., • Reviewing customer feedback, identifying trends and implementing long-term solutions to improve product quality, delivery performance and guest satisfaction., • Building strong relationships with your shop teams through regular visits, coaching sessions and hands-on operational support., • Using reporting and operational data to identify opportunities, improve performance and ensure every shop consistently achieves its KPIs. We're looking for someone who • Has previous experience as a Multi-Site Operations Manager within a high-volume hospitality or QSR environment (pizza delivery experience is a bonus)., • Has a strong commercial mindset with experience managing P&Ls, labour, food costs and driving profitable growth., • Is an exceptional people leader who enjoys coaching, developing and inspiring others to succeed., • Thrives in a fast-paced environment and can confidently manage multiple priorities across several locations., • Has a relentless focus upon operational excellence and never compromises on standards or quality., • Has excellent communication skills and builds strong relationships with people at every single level of the business., • Is highly organised, proactive and solutions-focused, always looking for ways to improve performance., • Enjoys being out in the shops, supporting teams and leading from the front rather than behind a desk., • Brings a great vibe to the team, approachable, supportive, positive and passionate about helping people and YSP grow! **What you'll get: We're offering a competitive salary based on a 45 hour contract, 28 days' holiday and Christmas closure. Benefits include: • Free pizza during your working hours., • Brilliant discounts for family, friends and online merchandise., • Cycle to Work Scheme., • Tech Scheme., • Company pension., • Access to our Wellbeing Hub and counselling through Hospitality Action. How to apply: If this sounds good, then we can't wait to hear from you! Please send your CV and a cover letter telling us why you'd be the perfect fit to [lucy@yardsalepizza.com](mailto:lucy@yardsalepizza.com).

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  • Front of House Assistant - Nights
    Front of House Assistant - Nights
    11 hours ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Right on the edge of the City, minutes from St Paul’s Cathedral, and just across the Millennium Bridge from Tate Modern, London hotel locations don’t get much better than this. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

    No experience
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    6 days ago
    £14.5 hourly
    Full-time
    London

    About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits • Cycle to work scheme, • Meals, • Company pension scheme, • Team events

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  • Business Development & Client Acquisition Executive
    Business Development & Client Acquisition Executive
    17 days ago
    £12.71 hourly
    Part-time
    Ilford

    Company: Rothstone Accountants Employment Type: Part-Time Working Hours: Monday to Friday, 10:00am–2:00pm Hours: 20 hours per week Pay: £12.71 per hour Commission: 10% of qualifying first-year fees from new clients successfully introduced to Rothstone Location: Ilford About Rothstone Accountants Rothstone Accountants is a growing accountancy practice supporting individuals, sole traders and businesses with a range of accounting, tax and financial services. As we continue to grow, we are looking for a confident, motivated and personable Business Development & Client Acquisition Executive to help us identify new business opportunities, generate leads and build relationships with prospective clients and referral partners. This is an ideal role for someone who enjoys speaking to people, building relationships and working towards targets. You do not need to be an accountant, as technical accounting queries can be passed to the relevant members of the Rothstone team. The Role The primary purpose of this role is to generate new business for Rothstone through outbound calls, lead generation, follow-ups, networking and marketing activities. You will be responsible for identifying potential clients, making initial contact, understanding their requirements and introducing them to Rothstone's services. Where appropriate, you will arrange consultations or pass qualified prospects to a senior member of the team to complete the onboarding process. Alongside your hourly wage, you will have the opportunity to earn uncapped commission based on the new clients you successfully bring to the firm. Key Responsibilities · Make outbound calls to prospective businesses and individuals who may require accounting or tax services. · Identify and research potential new clients. · Generate leads through sources such as Companies House, LinkedIn, Google, business directories and other appropriate platforms. · Contact prospects through telephone, email, LinkedIn and other approved communication channels. · Introduce potential clients to Rothstone and explain our services. · Identify prospective clients' accounting requirements and qualify opportunities. · Arrange consultations and meetings for interested prospects. · Follow up prospective clients who have received quotations or previously expressed an interest in Rothstone. · Re-engage previous enquiries and potential clients. · Maintain regular contact with leads throughout the sales process. · Build relationships with potential referral partners such as mortgage brokers, estate agents, solicitors, consultants and other businesses. · Promote the Rothstone Referral Scheme to suitable businesses, clients and professional contacts. · Assist with social media, email campaigns and other marketing initiatives. · Help develop ideas and campaigns to increase Rothstone's visibility and attract new clients. · Maintain accurate records of calls, leads, follow-ups, meetings and conversions. · Update the company's CRM or lead-tracking system. · Provide regular updates on business development activity and results. · Work closely with Rothstone's accountants and management team to ensure prospective clients receive a professional and consistent experience. Commission Structure: In addition to the hourly wage, the successful candidate will be eligible to receive: 10% commission on qualifying first-year fees generated from new clients personally sourced and successfully introduced to Rothstone. For example: If you introduce a new client whose qualifying first-year fees are £1,200, your commission would be: £120 If you generate £10,000 of qualifying new client fees: £1,000 commission There is no fixed limit on the amount of commission that can be earned. Commission will be calculated on qualifying fees actually received by Rothstone, excluding VAT, refunds, disbursements and third-party charges, and will be subject to the company's commission policy and employment terms. Referral Scheme: The successful candidate will also help develop Rothstone's wider referral network. This will involve identifying businesses and individuals who may regularly come across people requiring accountancy services and introducing them to the Rothstone Referral Scheme. The objective is to develop long-term relationships with referral partners who can regularly introduce new clients to Rothstone. Key Performance Indicators Performance may be measured against areas including: · Number of outbound calls made. · Number of new prospects contacted. · Number of qualified leads generated. · Number of consultations or meetings booked. · Number of quotations followed up. · Number of new clients successfully acquired. · Value of new annual client fees generated. · Number of new referral partnerships established. · Quality and accuracy of CRM/lead records. Targets will be realistic and reviewed regularly with management. About You We are looking for someone who is: · Confident speaking to new people over the telephone. · Friendly, professional and persuasive. · Comfortable making outbound and cold calls. · Able to build rapport quickly. · Motivated by achieving targets and earning commission. · Organised and able to manage follow-ups effectively. · Comfortable using email, Microsoft Office and online platforms. · Able to work independently and manage their own workload. · Persistent without being overly aggressive when selling. · Professional when representing Rothstone. · Interested in sales, marketing and business development. Desirable Experience Previous experience in any of the following would be beneficial but is not essential: · Business development. · Telesales. · Lead generation. · Account management. · Recruitment. · Customer service. · Marketing. · Appointment setting. · Financial or professional services. · Accountancy or bookkeeping firms. Full guidance on Rothstone's services and how to identify suitable prospective clients will be provided. What Rothstone Offers · Part-time weekday working hours of 10:00am–2:00pm. · £12.71 per hour basic pay. · 10% commission on qualifying new business generated. · Uncapped commission potential. · Training on Rothstone's services and client offering. · Opportunity to develop experience in sales, marketing and business development. · Exposure to a growing professional services business. · Opportunity for the role and responsibilities to grow as Rothstone expands. Working Hours: Monday–Friday 10:00am–2:00pm 20 hours per week This position may suit someone looking for school-hours employment, a part-time business development position or an opportunity to build a career in sales and professional services. Job Purpose Ultimately, your role is simple: Create conversations, develop relationships and bring new clients to Rothstone. We are looking for someone who can become a key part of Rothstone's growth by consistently identifying new opportunities and turning prospects into long-term clients.

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